Period
to 22 November 2017

The median annual salary for a 1st Line Support Engineer was £30,000 in advertised job vacancies in the City of London during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Engineer
Central London > City of London
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 321 347 416
Rank change year-on-year +26 +69 +40
Permanent jobs requiring a 1st Line Support Engineer 3 3 3
As % of all permanent IT jobs advertised in the City of London 0.029% 0.026% 0.018%
As % of the Job Titles category 0.031% 0.027% 0.019%
Number of salaries quoted 3 3 2
City of London median annual salary £30,000 £36,000 £22,000
Median salary % change year-on-year -16.67% +63.64% -5.38%
10th Percentile £28,200 £23,000 £20,800
90th Percentile £33,200 £36,000 £23,600
Central London median annual salary £29,000 £36,000 £22,500
% change year-on-year -19.44% +60.00% -3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9701 11267 16153
% of permanent IT jobs with a recognized job title 94.75% 96.40% 95.79%
Number of salaries quoted 8787 10272 14032
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,750 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +1.85%

1st Line Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured 1st Line Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for 1st Line Support Engineer in the City of London

1st Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer in the City of London.

Salary trend for 1st Line Support Engineer in the City of London

1st Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 22 November 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 1st Line Support Engineer in the job title.

1 2 (66.67%) SLA
1 2 (66.67%) Windows
1 2 (66.67%) TCP/IP
1 2 (66.67%) Microsoft
1 2 (66.67%) Active Directory
1 2 (66.67%) Citrix
2 1 (33.33%) Microsoft Certification
2 1 (33.33%) Lotus
2 1 (33.33%) Internet
2 1 (33.33%) McAfee
2 1 (33.33%) Blackberry
2 1 (33.33%) Blackberry Enterprise Server
2 1 (33.33%) DNS
2 1 (33.33%) Microsoft Office
2 1 (33.33%) ITIL
2 1 (33.33%) IBM Notes
2 1 (33.33%) MCSE
2 1 (33.33%) MCSA
2 1 (33.33%) Client/Server
2 1 (33.33%) MS Exchange
2 1 (33.33%) DHCP
2 1 (33.33%) Workflow
2 1 (33.33%) Finance
2 1 (33.33%) VMware
2 1 (33.33%) VMware Workstation
2 1 (33.33%) Knowledge Management
2 1 (33.33%) Google
2 1 (33.33%) Incident Management
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) Windows 7

1st Line Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Blackberry Enterprise Server
1 1 (33.33%) IBM Notes
1 1 (33.33%) MS Exchange
Applications
1 1 (33.33%) Microsoft Office
Communications & Networking
1 2 (66.67%) TCP/IP
2 1 (33.33%) DHCP
2 1 (33.33%) DNS
2 1 (33.33%) Internet
General
1 1 (33.33%) Finance
Miscellaneous
1 1 (33.33%) Blackberry
1 1 (33.33%) BYOD
1 1 (33.33%) Client/Server
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows 7
Processes & Methodologies
1 1 (33.33%) Incident Management
1 1 (33.33%) ITIL
1 1 (33.33%) Knowledge Management
1 1 (33.33%) Virtual Infrastructure
1 1 (33.33%) Workflow
Qualifications
1 1 (33.33%) MCSA
1 1 (33.33%) MCSE
1 1 (33.33%) Microsoft Certification
Quality Assurance & Compliance
1 2 (66.67%) SLA
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) VMware Workstation
Systems Management
1 1 (33.33%) McAfee ePO
Vendors
1 2 (66.67%) Citrix
1 2 (66.67%) Microsoft
2 1 (33.33%) Cisco
2 1 (33.33%) Google
2 1 (33.33%) Lotus
2 1 (33.33%) McAfee
2 1 (33.33%) ServiceNow
2 1 (33.33%) VMware