The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
London / City of London
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 100 142 110
Rank change year-on-year +42 -32  
Permanent jobs citing Service Management 144 132 258
As % of all permanent IT jobs advertised in the City of London 2.79% 2.07% 2.53%
As % of the Processes & Methodologies category 3.12% 2.28% 2.84%
Number of salaries quoted 126 123 214
Median salary £47,500 £55,000 £55,000
Median salary % change year-on-year -13.63% -  
90% offered a salary of more than £37,500 £32,500 £32,150
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process and methodology skills.

Process & Methodology Skills
City of London
Permanent job vacancies with a requirement for process and methodology skills 4609 5788 9089
As % of all permanent IT job vacancies advertised in the City of London 89.15% 90.56% 89.23%
Number of salaries quoted 4072 5275 7778
Median salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.16% +4.34%  
90% offered a salary of more than £40,000 £40,000 £40,000
10% offered a salary of more than £85,000 £82,500 £85,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in the City of London.

Salary trend for Service Management in the City of London

Service Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Management in the City of London over the 3 months to 27 June 2017.

Salary histogram for Service Management in the City of London

For the 6 months to 27 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Management.

1 157 (60.38%) ITIL
2 87 (33.46%) Finance
3 83 (31.92%) ITSM
4 61 (23.46%) Service Delivery
5 57 (21.92%) Windows
6 55 (21.15%) Project Management
7 51 (19.62%) Problem Management
8 50 (19.23%) Microsoft
9 46 (17.69%) SLA
10 44 (16.92%) ITIL V3
11 40 (15.38%) SQL
12 36 (13.85%) Active Directory
13 35 (13.46%) Incident Management
14 32 (12.31%) SAP
15 31 (11.92%) Change Management
15 31 (11.92%) Degree
16 30 (11.54%) Continuous Improvement
16 30 (11.54%) Root Cause Analysis
16 30 (11.54%) Agile Software Development
17 29 (11.15%) Stakeholder Management
18 28 (10.77%) Banking
18 28 (10.77%) Microsoft Office
19 26 (10.00%) Law
20 25 (9.62%) Legal
21 24 (9.23%) Business Analysis
22 23 (8.85%) PRINCE2
23 22 (8.46%) Java
23 22 (8.46%) SQL Server
23 22 (8.46%) SharePoint
23 22 (8.46%) PowerShell

Service Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (8.46%) SharePoint
2 17 (6.54%) IIS
3 13 (5.00%) MS Exchange
4 11 (4.23%) Tomcat
5 10 (3.85%) Exchange Server 2010
6 8 (3.08%) Blackberry Enterprise Server
7 5 (1.92%) Exchange Server 2007
8 4 (1.54%) Apache
8 4 (1.54%) Apache TomEE
8 4 (1.54%) JBoss
8 4 (1.54%) WebLogic
9 3 (1.15%) SharePoint 2013
10 2 (0.77%) Confluence
10 2 (0.77%) Skype for Business
11 1 (0.38%) BizTalk Server
Applications
1 28 (10.77%) Microsoft Office
2 21 (8.08%) Microsoft Excel
2 21 (8.08%) Microsoft PowerPoint
3 10 (3.85%) Spreadsheet
4 5 (1.92%) Microsoft Project
4 5 (1.92%) MS Visio
Business Applications
1 8 (3.08%) MetaTrader
2 7 (2.69%) Dynamics CRM
3 5 (1.92%) Remedy ITSM
4 4 (1.54%) SAP CO
4 4 (1.54%) SAP FI
4 4 (1.54%) SAP FI/CO
4 4 (1.54%) SAP MM
4 4 (1.54%) SAP SD
5 2 (0.77%) HFM
6 1 (0.38%) Dynamics AX
6 1 (0.38%) Dynamics NAV
6 1 (0.38%) Primavera
6 1 (0.38%) Remedy AR System
Cloud Services
1 13 (5.00%) Office 365
2 8 (3.08%) Force.com
3 6 (2.31%) SaaS
4 4 (1.54%) Microsoft Azure
5 3 (1.15%) Amazon AWS
6 2 (0.77%) G Suite
7 1 (0.38%) Cloud Computing
7 1 (0.38%) Dynamics 365
7 1 (0.38%) IaaS
7 1 (0.38%) PaaS
7 1 (0.38%) Salesforce Service Cloud
Communications & Networking
1 13 (5.00%) Internet
1 13 (5.00%) TCP/IP
2 10 (3.85%) LDAP
3 9 (3.46%) Intranet
3 9 (3.46%) WAN
4 8 (3.08%) DNS
4 8 (3.08%) VPN
5 7 (2.69%) HTTP
5 7 (2.69%) LAN
6 6 (2.31%) DHCP
6 6 (2.31%) Extranet
6 6 (2.31%) Firewall
6 6 (2.31%) SAN
6 6 (2.31%) VoIP
7 4 (1.54%) FTP
7 4 (1.54%) VLAN
8 3 (1.15%) DMZ
8 3 (1.15%) Intrusion Detection
8 3 (1.15%) SMTP
9 2 (0.77%) Cisco ASA
Database & Business Intelligence
1 22 (8.46%) SQL Server
2 20 (7.69%) SQL Server Reporting Services
3 17 (6.54%) SQL Server Integration Services
4 7 (2.69%) BusinessObjects
5 5 (1.92%) Data Warehouse
5 5 (1.92%) SQL Server 2008
5 5 (1.92%) SQL Server Analysis Services
6 4 (1.54%) Microsoft Analysis Services
6 4 (1.54%) OLAP
6 4 (1.54%) OLTP
6 4 (1.54%) Relational Database
6 4 (1.54%) SQL Server 2014
7 3 (1.15%) Oracle Database
7 3 (1.15%) QlikView
7 3 (1.15%) SQL Server 2005
8 2 (0.77%) Oracle Database 12c
8 2 (0.77%) PowerCenter
Development Applications
1 12 (4.62%) HP UFT
1 12 (4.62%) LoadRunner
2 7 (2.69%) Octopus Deploy
2 7 (2.69%) TeamCity
3 5 (1.92%) JIRA
4 4 (1.54%) Jenkins
4 4 (1.54%) Team Foundation Server
General
1 87 (33.46%) Finance
2 28 (10.77%) Banking
3 26 (10.00%) Law
4 25 (9.62%) Legal
5 5 (1.92%) Marketing
6 4 (1.54%) Financial Institution
6 4 (1.54%) Investment Banking
6 4 (1.54%) Telecoms
7 3 (1.15%) Advertising
8 2 (0.77%) Back Office
9 1 (0.38%) Electronics
9 1 (0.38%) French Language
9 1 (0.38%) Front Office
9 1 (0.38%) Japanese Language
9 1 (0.38%) Spanish Language
Job Titles
1 83 (31.92%) Analyst
2 33 (12.69%) Service Manager
3 31 (11.92%) Service Analyst
4 22 (8.46%) Business Analyst
5 21 (8.08%) IT Analyst
5 21 (8.08%) IT Manager
6 19 (7.31%) Applications Support
6 19 (7.31%) Support Engineer
7 16 (6.15%) Service Desk Analyst
8 15 (5.77%) Support Analyst
9 14 (5.38%) Services Delivery Analyst
10 12 (4.62%) ITIL Service Analyst
10 12 (4.62%) Test Leader
11 11 (4.23%) Incident Manager
11 11 (4.23%) IT Services Manager
11 11 (4.23%) IT Support
11 11 (4.23%) Support Manager
12 10 (3.85%) Delivery Manager
13 9 (3.46%) Banking Analyst
13 9 (3.46%) IT Business Analyst
Libraries, Frameworks & Software Standards
1 12 (4.62%) .NET
2 9 (3.46%) FIX Protocol
3 8 (3.08%) HTML
3 8 (3.08%) Visualforce
4 6 (2.31%) CSS
5 4 (1.54%) CGI
5 4 (1.54%) Elastic Stack
5 4 (1.54%) Java EE
5 4 (1.54%) JSP
6 3 (1.15%) Ajax
6 3 (1.15%) XML
7 1 (0.38%) HTML5
7 1 (0.38%) JSON
7 1 (0.38%) REST
7 1 (0.38%) RESTful
7 1 (0.38%) Software Packaging
Miscellaneous
1 20 (7.69%) Analytical Skills
2 16 (6.15%) Data Centre
3 15 (5.77%) Reinsurance
4 14 (5.38%) Management Information System
5 13 (5.00%) Blackberry
6 12 (4.62%) User Experience
7 10 (3.85%) Clustering
8 8 (3.08%) CMDB
8 8 (3.08%) Fintech
8 8 (3.08%) iPhone
9 6 (2.31%) Computer Science
9 6 (2.31%) Fat Client
9 6 (2.31%) iPad
9 6 (2.31%) Thin Client
10 5 (1.92%) Replication
10 5 (1.92%) Video Conferencing
11 4 (1.54%) Smartphone
12 3 (1.15%) Foreign Exchange (FX)
12 3 (1.15%) Hedge funds
12 3 (1.15%) Virtual Team
Operating Systems
1 57 (21.92%) Windows
2 21 (8.08%) Windows Server
3 17 (6.54%) Windows 7
4 14 (5.38%) Unix
4 14 (5.38%) Windows Server 2008
5 12 (4.62%) Linux
6 8 (3.08%) Windows 10
6 8 (3.08%) Windows Server 2012
7 7 (2.69%) Windows 8
8 6 (2.31%) Android
9 4 (1.54%) Solaris
10 3 (1.15%) Apple iOS
10 3 (1.15%) Red Hat Enterprise Linux
10 3 (1.15%) Windows Server 2003
11 2 (0.77%) Windows Mobile
11 2 (0.77%) Windows XP
12 1 (0.38%) VMS
Processes & Methodologies
1 157 (60.38%) ITIL
2 83 (31.92%) ITSM
3 61 (23.46%) Service Delivery
4 55 (21.15%) Project Management
5 51 (19.62%) Problem Management
6 44 (16.92%) ITIL V3
7 35 (13.46%) Incident Management
8 31 (11.92%) Change Management
9 30 (11.54%) Agile Software Development
9 30 (11.54%) Continuous Improvement
9 30 (11.54%) Root Cause Analysis
10 29 (11.15%) Stakeholder Management
11 24 (9.23%) Business Analysis
12 23 (8.85%) PRINCE2
13 19 (7.31%) Disaster Recovery
14 17 (6.54%) Quality Management
15 16 (6.15%) CRM
15 16 (6.15%) Scrum
16 15 (5.77%) Information Security
17 14 (5.38%) Trend Analysis
Programming Languages
1 40 (15.38%) SQL
2 22 (8.46%) Java
2 22 (8.46%) PowerShell
3 17 (6.54%) JavaScript
4 7 (2.69%) Apex Code
4 7 (2.69%) C#
4 7 (2.69%) Perl
4 7 (2.69%) SOQL
5 5 (1.92%) Shell Script
6 4 (1.54%) PHP
6 4 (1.54%) Python
6 4 (1.54%) T-SQL
6 4 (1.54%) VB
7 3 (1.15%) C
7 3 (1.15%) PL/SQL
7 3 (1.15%) VBScript
8 2 (0.77%) VBA
9 1 (0.38%) Bash Shell
Qualifications
1 31 (11.92%) Degree
2 20 (7.69%) ISEB
3 16 (6.15%) Microsoft Certification
4 12 (4.62%) ISTQB
5 10 (3.85%) ITIL Certification
5 10 (3.85%) MCSE
6 9 (3.46%) Security Cleared
7 8 (3.08%) CISM
7 8 (3.08%) CISSP
8 6 (2.31%) CISA
8 6 (2.31%) MCDST
9 5 (1.92%) SC Cleared
10 4 (1.54%) Computer Science Degree
10 4 (1.54%) Master's Degree
10 4 (1.54%) PMI Certification
10 4 (1.54%) PMP
11 3 (1.15%) DV Cleared
11 3 (1.15%) ITIL Foundation Certificate
11 3 (1.15%) MCSA
12 2 (0.77%) CTC Cleared
Quality Assurance & Compliance
1 46 (17.69%) SLA
2 20 (7.69%) QA
3 15 (5.77%) ISO/IEC 20000
4 7 (2.69%) COBIT
5 5 (1.92%) ISO/IEC 27001
6 4 (1.54%) Data Quality
7 2 (0.77%) Cyber Essentials
7 2 (0.77%) PCI DSS
7 2 (0.77%) Solvency II
8 1 (0.38%) ISO/IEC 19770
8 1 (0.38%) JSP 440
8 1 (0.38%) PMO
8 1 (0.38%) Sarbanes-Oxley
System Software
1 36 (13.85%) Active Directory
2 13 (5.00%) VMware Infrastructure
3 6 (2.31%) VMware ESXi
4 4 (1.54%) vSphere
5 3 (1.15%) Hyper-V
5 3 (1.15%) XenDesktop
6 2 (0.77%) Virtual Machines
7 1 (0.38%) Virtual Desktop
7 1 (0.38%) VMware Workstation
7 1 (0.38%) XenApp
Systems Management
1 10 (3.85%) SCCM
2 5 (1.92%) vCenter Server
3 4 (1.54%) Ansible
3 4 (1.54%) Norton AntiVirus
3 4 (1.54%) Puppet
3 4 (1.54%) SCOM
4 3 (1.15%) Microsoft Clustering
5 2 (0.77%) Control-M
5 2 (0.77%) Nessus
5 2 (0.77%) PowerCLI
5 2 (0.77%) SCSM
6 1 (0.38%) vMotion
Vendors
1 50 (19.23%) Microsoft
2 32 (12.31%) SAP
3 21 (8.08%) Remedy
4 19 (7.31%) Citrix
5 17 (6.54%) ServiceNow
5 17 (6.54%) Sun
5 17 (6.54%) VMware
6 10 (3.85%) Cisco
7 9 (3.46%) Salesforce.com
8 7 (2.69%) Symantec
9 6 (2.31%) Oracle
9 6 (2.31%) Splunk
10 5 (1.92%) Apple
10 5 (1.92%) Tableau
11 4 (1.54%) CheckPoint
11 4 (1.54%) McAfee
11 4 (1.54%) RedGate
12 3 (1.15%) BMC
12 3 (1.15%) Cognos
12 3 (1.15%) HP
City, London
Burns Sheehan
Salary: £55000.00 - £60000.00 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £45000 - £50000 per annum + bonus and benefits
Posted: Yesterday
City, London
Parallel Consulting
Salary: £60000 - £65000 per annum + excellent benefits
Posted: 2 days ago
City, London
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: 4 days ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 8 days ago
City, London
Square One Resources
Salary: Unspecified DOE
Posted: 4 days ago
City, London
Sanderson
Salary: £70000 - £80000 per annum + Benefits package
Posted: 11 days ago
City, London
Clear Edge Consulting
Salary: From £80,000 to £90,000 per annum Bonus
Posted: 5 days ago
City, London
ARC IT Recruitment Ltd
Salary: £50000 - £70000 per annum + Plus Bonus and Benefits
Posted: 3 days ago
City, London
Charles Taylor plc
Salary: Market related
Posted: 11 days ago
City of London
Interquest - IQ Tech
Posted: 21 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 21 days ago
City of London
Interquest - IQ Tech
Posted: 8 days ago
City of London
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £50000.00 per annum + Additional benefits
Posted: 8 days ago
City, London
I3
Salary: £95000 - £110000 per annum + benefits + bonus
Posted: 5 days ago
City, London
ARC IT Recruitment Ltd
Salary: £35000 - £45000 per annum + Plus Benefits
Posted: 3 days ago
City of London
Cognitive Group Ltd
Salary: £110000 - £120000 per annum
Posted: 18 days ago