The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Service Management
London / City of London
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 114 146 87
Rank change year-on-year +32 -59  
Permanent jobs citing Service Management 119 121 326
As % of all permanent IT jobs advertised in the City of London 2.30% 1.68% 3.13%
As % of the Processes & Methodologies category 2.54% 1.86% 3.57%
Number of salaries quoted 107 107 256
Median salary £55,000 £52,500 £50,500
Median salary % change year-on-year +4.76% +3.96%  
90% offered a salary of more than £35,000 £32,500 £36,250
10% offered a salary of more than £77,000 £83,500 £80,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process and methodology skills.

Process & Methodology Skills
City of London
Permanent job vacancies with a requirement for process and methodology skills 4682 6500 9143
As % of all permanent IT job vacancies advertised in the City of London 90.46% 90.28% 87.85%
Number of salaries quoted 4276 5788 7697
Median salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.16% +4.34%  
90% offered a salary of more than £41,000 £41,500 £37,500
10% offered a salary of more than £85,000 £82,500 £85,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in the City of London.

Salary trend for Service Management in the City of London

Service Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Management in the City of London over the 3 months to 30 March 2017.

Salary histogram for Service Management in the City of London

For the 6 months to 30 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Management.

1 127 (58.26%) ITIL
2 64 (29.36%) ITSM
3 61 (27.98%) Finance
4 59 (27.06%) Service Delivery
5 55 (25.23%) Windows
6 45 (20.64%) Microsoft
7 44 (20.18%) SLA
8 41 (18.81%) Problem Management
9 37 (16.97%) Legal
9 37 (16.97%) Continuous Improvement
10 35 (16.06%) Incident Management
11 33 (15.14%) Law
12 32 (14.68%) Project Management
12 32 (14.68%) ITIL V3
13 31 (14.22%) Active Directory
14 30 (13.76%) MS Excel
15 27 (12.39%) SAP
16 26 (11.93%) Citrix
16 26 (11.93%) Change Management
17 25 (11.47%) SQL
17 25 (11.47%) Degree
18 24 (11.01%) MS Office
19 23 (10.55%) PRINCE2
19 23 (10.55%) Windows Server
20 22 (10.09%) ISEB
21 21 (9.63%) Disaster Recovery
21 21 (9.63%) Windows Server 2012
22 19 (8.72%) Analytical Skills
22 19 (8.72%) Agile Software Development
23 18 (8.26%) Root Cause Analysis

Service Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (7.34%) MS Exchange
2 7 (3.21%) SharePoint
3 4 (1.83%) Exchange Server 2010
3 4 (1.83%) Exchange Server 2013
4 3 (1.38%) SharePoint 2013
5 2 (0.92%) Exchange Server 2007
5 2 (0.92%) IIS
5 2 (0.92%) JBoss
5 2 (0.92%) SharePoint 2010
6 1 (0.46%) BizTalk Server
6 1 (0.46%) Blackberry Enterprise Server
6 1 (0.46%) Skype for Business
Applications
1 30 (13.76%) MS Excel
2 24 (11.01%) MS Office
3 12 (5.50%) MS PowerPoint
4 4 (1.83%) MS Visio
5 3 (1.38%) MS Project
5 3 (1.38%) Spreadsheet
Business Applications
1 5 (2.29%) Remedy ITSM
2 3 (1.38%) Veritas eDiscovery
3 1 (0.46%) Dynamics CRM
3 1 (0.46%) Dynamics NAV
3 1 (0.46%) HFM
3 1 (0.46%) Primavera
3 1 (0.46%) Remedy AR System
3 1 (0.46%) SAP CO
3 1 (0.46%) SAP FI
3 1 (0.46%) SAP FI/CO
3 1 (0.46%) SAP MM
3 1 (0.46%) SAP SD
Cloud Services
1 8 (3.67%) Office 365
2 7 (3.21%) SaaS
3 6 (2.75%) Microsoft Azure
4 3 (1.38%) Force.com
5 2 (0.92%) IaaS
5 2 (0.92%) OpenShift
6 1 (0.46%) Amazon AWS
6 1 (0.46%) Azure Active Directory
6 1 (0.46%) Cloud Computing
6 1 (0.46%) PaaS
Communications & Networking
1 12 (5.50%) TCP/IP
2 9 (4.13%) Intranet
2 9 (4.13%) LAN
3 8 (3.67%) Extranet
4 7 (3.21%) DHCP
4 7 (3.21%) DNS
4 7 (3.21%) WAN
5 6 (2.75%) Firewall
5 6 (2.75%) SAN
6 4 (1.83%) Internet
6 4 (1.83%) Remote Desktop
6 4 (1.83%) VoIP
6 4 (1.83%) Wireless
7 3 (1.38%) LDAP
7 3 (1.38%) VPN
8 2 (0.92%) Cisco IOS
8 2 (0.92%) DMZ
8 2 (0.92%) HTTP
9 1 (0.46%) Cisco ASA
9 1 (0.46%) VLAN
Database & Business Intelligence
1 16 (7.34%) SQL Server
2 14 (6.42%) SQL Server Integration Services
2 14 (6.42%) SQL Server Reporting Services
3 8 (3.67%) SQL Server 2008
4 7 (3.21%) Relational Database
5 5 (2.29%) SQL Server Analysis Services
6 4 (1.83%) Microsoft Analysis Services
6 4 (1.83%) OLAP
6 4 (1.83%) OLTP
6 4 (1.83%) SQL Server 2014
7 3 (1.38%) SQL Server 2005
8 2 (0.92%) BusinessObjects
9 1 (0.46%) Data Warehouse
9 1 (0.46%) RDBMS
Development Applications
1 13 (5.96%) HP UFT
1 13 (5.96%) LoadRunner
2 5 (2.29%) Team Foundation Server
3 2 (0.92%) JIRA
4 1 (0.46%) Visual Studio
General
1 61 (27.98%) Finance
2 37 (16.97%) Legal
3 33 (15.14%) Law
4 16 (7.34%) Banking
5 5 (2.29%) Marketing
5 5 (2.29%) Telecoms
6 4 (1.83%) Back Office
6 4 (1.83%) Front Office
7 3 (1.38%) Advertising
7 3 (1.38%) Financial Institution
8 1 (0.46%) Electronics
8 1 (0.46%) French Language
8 1 (0.46%) Japanese Language
8 1 (0.46%) Manufacturing
8 1 (0.46%) Publishing
8 1 (0.46%) Spanish Language
Job Titles
1 54 (24.77%) Analyst
2 38 (17.43%) Service Manager
3 21 (9.63%) Service Analyst
4 14 (6.42%) Test Leader
5 13 (5.96%) IT Analyst
6 12 (5.50%) Incident Manager
7 11 (5.05%) Incident and Problem Manager
7 11 (5.05%) Services Delivery Analyst
7 11 (5.05%) Support Engineer
8 10 (4.59%) Delivery Manager
8 10 (4.59%) IT Support
8 10 (4.59%) Services Delivery Manager
9 9 (4.13%) Business Analyst
9 9 (4.13%) Desktop Support
9 9 (4.13%) ITIL Manager
9 9 (4.13%) ITIL Service Analyst
9 9 (4.13%) Problem Manager
9 9 (4.13%) Support Analyst
10 8 (3.67%) CISSP Analyst
10 8 (3.67%) Infrastructure Services Manager
Libraries, Frameworks & Software Standards
1 6 (2.75%) XML
2 5 (2.29%) CSS
3 4 (1.83%) Ajax
3 4 (1.83%) FIX Protocol
3 4 (1.83%) HTML
4 3 (1.38%) Visualforce
4 3 (1.38%) Web Services
5 2 (0.92%) .NET
5 2 (0.92%) JMS
5 2 (0.92%) SOAP
6 1 (0.46%) ASP.NET
6 1 (0.46%) JSON
6 1 (0.46%) Middleware
6 1 (0.46%) REST
6 1 (0.46%) Software Packaging
Miscellaneous
1 19 (8.72%) Analytical Skills
2 15 (6.88%) Management Information System
3 13 (5.96%) Data Centre
4 11 (5.05%) User Experience
5 9 (4.13%) Fintech
6 7 (3.21%) Virtual Team
7 6 (2.75%) Clustering
7 6 (2.75%) Fat Client
7 6 (2.75%) Thin Client
8 5 (2.29%) CMDB
8 5 (2.29%) Computer Science
8 5 (2.29%) Reinsurance
9 4 (1.83%) Derivative
9 4 (1.83%) Fixed Income
10 3 (1.38%) Blackberry
10 3 (1.38%) iPhone
10 3 (1.38%) Video Conferencing
11 2 (0.92%) Hedge funds
11 2 (0.92%) iPad
11 2 (0.92%) Taxonomies
Operating Systems
1 55 (25.23%) Windows
2 23 (10.55%) Windows Server
3 21 (9.63%) Windows Server 2012
4 17 (7.80%) Windows Server 2008
5 12 (5.50%) Unix
5 12 (5.50%) Windows 7
6 11 (5.05%) Linux
7 7 (3.21%) Windows 10
8 4 (1.83%) Android
8 4 (1.83%) Windows Server 2003
9 3 (1.38%) Mac OS X
10 2 (0.92%) Red Hat Enterprise Linux
10 2 (0.92%) Windows 8
10 2 (0.92%) Windows Mobile
11 1 (0.46%) Windows XP
Processes & Methodologies
1 127 (58.26%) ITIL
2 64 (29.36%) ITSM
3 59 (27.06%) Service Delivery
4 41 (18.81%) Problem Management
5 37 (16.97%) Continuous Improvement
6 35 (16.06%) Incident Management
7 32 (14.68%) ITIL V3
7 32 (14.68%) Project Management
8 26 (11.93%) Change Management
9 23 (10.55%) PRINCE2
10 21 (9.63%) Disaster Recovery
11 19 (8.72%) Agile Software Development
12 18 (8.26%) Root Cause Analysis
13 17 (7.80%) Business Analysis
14 16 (7.34%) Information Security
15 15 (6.88%) Test Scripting
16 14 (6.42%) Non-Functional Testing
16 14 (6.42%) Quality Management
16 14 (6.42%) Test Management
16 14 (6.42%) Test Strategy
Programming Languages
1 25 (11.47%) SQL
2 8 (3.67%) JavaScript
2 8 (3.67%) PowerShell
3 7 (3.21%) T-SQL
4 3 (1.38%) Apex Code
4 3 (1.38%) C
4 3 (1.38%) Java
4 3 (1.38%) SOQL
5 2 (0.92%) C#
5 2 (0.92%) Perl
5 2 (0.92%) PHP
5 2 (0.92%) Python
5 2 (0.92%) Shell Script
5 2 (0.92%) VBA
6 1 (0.46%) Bash Shell
6 1 (0.46%) VBScript
Qualifications
1 25 (11.47%) Degree
2 22 (10.09%) ISEB
3 16 (7.34%) ITIL Certification
4 14 (6.42%) ISTQB
5 10 (4.59%) CISM
5 10 (4.59%) CISSP
6 8 (3.67%) CISA
7 5 (2.29%) Microsoft Certification
7 5 (2.29%) PMI Certification
7 5 (2.29%) PMP
7 5 (2.29%) PRINCE2 Practitioner
7 5 (2.29%) Security Cleared
8 4 (1.83%) MCSE
9 3 (1.38%) CCNA
9 3 (1.38%) Cisco Certification
9 3 (1.38%) SC Cleared
10 2 (0.92%) MCP
10 2 (0.92%) MCT
11 1 (0.46%) DV Cleared
11 1 (0.46%) PRINCE2 Certification
Quality Assurance & Compliance
1 44 (20.18%) SLA
2 9 (4.13%) QA
3 6 (2.75%) Data Quality
4 5 (2.29%) COBIT
5 3 (1.38%) PMO
6 2 (0.92%) ISO/IEC 27001
7 1 (0.46%) ISO19770
7 1 (0.46%) Sarbanes-Oxley
System Software
1 31 (14.22%) Active Directory
2 6 (2.75%) Microsoft App-V
2 6 (2.75%) VMware Infrastructure
3 5 (2.29%) Hyper-V
4 4 (1.83%) XenApp
5 3 (1.38%) VMware ESX
5 3 (1.38%) XenDesktop
6 2 (0.92%) vSphere
7 1 (0.46%) DFS Replication
7 1 (0.46%) Virtual Machines
Systems Management
1 7 (3.21%) SCCM
2 5 (2.29%) SCOM
3 1 (0.46%) Failover Clustering
3 1 (0.46%) Microsoft Clustering
3 1 (0.46%) PowerCLI
Vendors
1 45 (20.64%) Microsoft
2 27 (12.39%) SAP
3 26 (11.93%) Citrix
4 16 (7.34%) ServiceNow
5 12 (5.50%) Cisco
5 12 (5.50%) Remedy
5 12 (5.50%) Sun
5 12 (5.50%) VMware
6 7 (3.21%) RedGate
7 6 (2.75%) Sage
8 4 (1.83%) CheckPoint
8 4 (1.83%) Salesforce.com
9 3 (1.38%) BMC
9 3 (1.38%) HP
9 3 (1.38%) Oracle
10 2 (0.92%) Apple
10 2 (0.92%) Solace
10 2 (0.92%) Symantec
11 1 (0.46%) CA Agile Central
11 1 (0.46%) Palo Alto
City, London
ANSON MCCADE
Salary: £30,000 - £60,000
Posted: 4 hours ago
City, London
Proactive Appointments
Salary: £35000 - £41000 per annum + Excellent Benefits
Posted: 3 hours ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £45000 - £50000 per annum + bonus and benefits
Posted: 2 days ago
City, London
Leidos
Posted: 2 days ago
City, London
onezeero.
Salary: £55000 - £60000 per annum
Posted: 4 hours ago
City, London
Clearwater People Solutions
Salary: £30000 - £34000 Per Annum
Posted: Yesterday
City, London
ARC IT Recruitment Ltd
Salary: Plus Bonus and Benefits
Posted: Yesterday
City of London
Interquest - IQ Tech
Posted: Yesterday
City, London
Leidos
Posted: 2 days ago
City, London
Thebes IT
Posted: 3 days ago
City, London
Accenture
Salary: Competitive
Posted: 13 days ago
City of London
Computer Futures
Salary: £40000 - £55000 per annum + competitive
Posted: 6 days ago
City of London
Streamline Connections Ltd
Salary: £60000 - £80000 per annum + Bonus, Benefits
Posted: 6 days ago
City, London
Quant Capital
Salary: Up to £45,000 per annum + benefits and bonus
Posted: 5 days ago
City, London
ARC IT Recruitment Ltd
Salary: £80k + Bonus + Benefits
Posted: 5 days ago