Period
to 21 November 2017

The median annual salary for a 3rd Line Support Engineer was £47,500 in advertised job vacancies in the City of London during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
Central London > City of London
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 310 322 373
Rank change year-on-year +12 +51 +58
Permanent jobs requiring a 3rd Line Support Engineer 12 28 41
As % of all permanent IT jobs advertised in the City of London 0.12% 0.24% 0.24%
As % of the Job Titles category 0.12% 0.25% 0.25%
Number of salaries quoted 12 28 41
City of London median annual salary £47,500 £42,500 £40,000
Median salary % change year-on-year +11.76% +6.25% -
10th Percentile £37,750 £26,600 £30,750
90th Percentile £50,000 £62,500 £48,750
Central London median annual salary £45,000 £41,000 £38,250
% change year-on-year +9.76% +7.19% -7.83%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9729 11199 16304
% of permanent IT jobs with a recognized job title 94.78% 96.39% 95.80%
Number of salaries quoted 8814 10212 14168
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,250 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +1.85%

3rd Line Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for 3rd Line Support Engineer in the City of London

3rd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in the City of London.

Salary trend for 3rd Line Support Engineer in the City of London

3rd Line Support Engineer
Salary Histogram in the City of London

The salary distribution of IT jobs citing 3rd Line Support Engineer in the City of London over the 6 months to 21 November 2017.

Salary histogram for 3rd Line Support Engineer in the City of London

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 21 November 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 3rd Line Support Engineer in the job title.

1 9 (75.00%) Cisco
2 6 (50.00%) Active Directory
2 6 (50.00%) Foreign Exchange (FX)
2 6 (50.00%) VMware
2 6 (50.00%) Office 365
3 5 (41.67%) Amazon AWS
3 5 (41.67%) Microsoft
3 5 (41.67%) Skype
4 4 (33.33%) Windows Server
4 4 (33.33%) SQL
4 4 (33.33%) ITIL
4 4 (33.33%) Windows
4 4 (33.33%) Linux
4 4 (33.33%) Finance
4 4 (33.33%) Unified Communications
4 4 (33.33%) Ubuntu
5 3 (25.00%) Hyper-V
5 3 (25.00%) Microsoft Azure
5 3 (25.00%) Skype for Business
5 3 (25.00%) DNS
5 3 (25.00%) Service Management
5 3 (25.00%) Wireless
5 3 (25.00%) LAN
5 3 (25.00%) VoIP
5 3 (25.00%) WAN
5 3 (25.00%) Service Design
5 3 (25.00%) Presales
5 3 (25.00%) ITIL V3
5 3 (25.00%) Public Cloud
5 3 (25.00%) Customer Requirements

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) Skype for Business
2 2 (16.67%) IIS
2 2 (16.67%) MS Exchange
2 2 (16.67%) SharePoint
3 1 (8.33%) Exchange Server 2010
Cloud Services
1 6 (50.00%) Office 365
2 5 (41.67%) Amazon AWS
3 3 (25.00%) Microsoft Azure
4 1 (8.33%) Amazon EC2
4 1 (8.33%) Amazon S3
4 1 (8.33%) AWS CloudFormation
4 1 (8.33%) CloudFront
4 1 (8.33%) Virtual Private Cloud
Communications & Networking
1 5 (41.67%) Skype
2 4 (33.33%) Unified Communications
3 3 (25.00%) DNS
3 3 (25.00%) LAN
3 3 (25.00%) VoIP
3 3 (25.00%) WAN
3 3 (25.00%) Wireless
4 2 (16.67%) DHCP
5 1 (8.33%) Firewall
5 1 (8.33%) PBX
General
1 4 (33.33%) Finance
Libraries, Frameworks & Software Standards
1 2 (16.67%) Software Packaging
1 2 (16.67%) Web Services
Miscellaneous
1 6 (50.00%) Foreign Exchange (FX)
2 3 (25.00%) Public Cloud
3 2 (16.67%) Fintech
4 1 (8.33%) Clustering
4 1 (8.33%) Management Information System
Operating Systems
1 4 (33.33%) Linux
1 4 (33.33%) Ubuntu
1 4 (33.33%) Windows
1 4 (33.33%) Windows Server
2 2 (16.67%) Windows Server 2012
3 1 (8.33%) Windows 10
3 1 (8.33%) Windows 7
Processes & Methodologies
1 4 (33.33%) ITIL
2 3 (25.00%) Customer Requirements
2 3 (25.00%) ITIL V3
2 3 (25.00%) Presales
2 3 (25.00%) Service Design
2 3 (25.00%) Service Management
3 2 (16.67%) DevOps
4 1 (8.33%) Identity Access Management
Programming Languages
1 4 (33.33%) SQL
2 2 (16.67%) PowerShell
2 2 (16.67%) VBScript
Qualifications
1 1 (8.33%) CCNA
1 1 (8.33%) Cisco Certification
Quality Assurance & Compliance
1 2 (16.67%) ISO/IEC 27001
System Software
1 6 (50.00%) Active Directory
2 3 (25.00%) Hyper-V
3 2 (16.67%) VMware ESXi
3 2 (16.67%) VMware Infrastructure
Systems Management
1 2 (16.67%) SCCM
2 1 (8.33%) Backup Exec
Vendors
1 9 (75.00%) Cisco
2 6 (50.00%) VMware
3 5 (41.67%) Microsoft
4 1 (8.33%) Avaya
4 1 (8.33%) Mitel