Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 64 78 61
Rank change year-on-year +14 -17 -3
Permanent jobs citing CRM 437 475 754
As % of all permanent IT jobs advertised in the City of London 4.28% 4.09% 4.42%
As % of the Processes & Methodologies category 4.75% 4.57% 4.95%
Number of salaries quoted 397 422 641
City of London median annual salary £49,000 £55,000 £54,259
Median salary % change year-on-year -10.91% +1.37% +3.35%
10th Percentile £30,500 £31,250 £29,250
90th Percentile £81,000 £83,750 £90,000
Central London median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +4.76%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9209 10393 15217
As % of all permanent IT jobs advertised in the City of London 90.14% 89.42% 89.17%
Number of salaries quoted 8310 9470 13192
City of London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £36,250 £35,000 £33,750
90th Percentile £95,000 £90,000 £87,500
Central London median annual salary £60,000 £57,500 £57,500
% change year-on-year +4.35% - +4.55%

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the City of London.

Salary trend for CRM in the City of London

CRM
Salary Histogram in the City of London

The salary distribution of IT jobs citing CRM in the City of London over the 6 months to 24 November 2017.

Salary histogram for CRM in the City of London

CRM
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the City of London region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +14 5 - -
CRM
Central London

For the 6 months to 24 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for CRM.

1 206 (47.14%) Microsoft
2 193 (44.16%) Dynamics CRM
3 151 (34.55%) Finance
4 98 (22.43%) Agile Software Development
5 83 (18.99%) Salesforce.com
6 81 (18.54%) .NET
7 76 (17.39%) C#
8 68 (15.56%) SQL
8 68 (15.56%) Business Analysis
9 60 (13.73%) JavaScript
10 59 (13.50%) SQL Server
11 55 (12.59%) SharePoint
12 53 (12.13%) Marketing
13 52 (11.90%) Data Analysis
14 51 (11.67%) Document Management
14 51 (11.67%) User Acceptance Testing
15 50 (11.44%) Workflow
16 49 (11.21%) Project Management
17 48 (10.98%) Stakeholder Management
18 45 (10.30%) QA
19 42 (9.61%) Siebel
19 42 (9.61%) Dynamics 365
20 41 (9.38%) ITIL
20 41 (9.38%) Content Management
21 40 (9.15%) Test Automation
21 40 (9.15%) HTML
22 39 (8.92%) Analytics
23 38 (8.70%) Asset Management
24 37 (8.47%) Advertising
25 36 (8.24%) Windows

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (12.59%) SharePoint
2 22 (5.03%) CMS
3 10 (2.29%) SharePoint 2010
3 10 (2.29%) Tomcat
4 9 (2.06%) Drupal
4 9 (2.06%) EPiServer
4 9 (2.06%) MS Exchange
5 7 (1.60%) IIS
6 6 (1.37%) Apache Solr
7 5 (1.14%) LiveLink
8 4 (0.92%) Exchange Server 2010
8 4 (0.92%) SAS
8 4 (0.92%) SharePoint 2013
9 3 (0.69%) BizTalk Server
9 3 (0.69%) Confluence
9 3 (0.69%) Elasticsearch
9 3 (0.69%) Exchange Server 2013
9 3 (0.69%) MS Project Server
9 3 (0.69%) SharePoint Server
10 2 (0.46%) WebSphere
Applications
1 29 (6.64%) Microsoft Office
2 25 (5.72%) Microsoft Excel
3 9 (2.06%) MS Visio
3 9 (2.06%) Spreadsheet
4 5 (1.14%) Microsoft PowerPoint
5 4 (0.92%) Microsoft Project
6 3 (0.69%) Photoshop
7 2 (0.46%) InfoPath
8 1 (0.23%) Adobe Creative Suite
8 1 (0.23%) HipChat
8 1 (0.23%) SPSS
Business Applications
1 193 (44.16%) Dynamics CRM
2 15 (3.43%) Salesforce.com CRM
3 10 (2.29%) Dynamics AX
4 9 (2.06%) Adobe Campaign
4 9 (2.06%) Siebel CRM
5 8 (1.83%) Dynamics NAV
6 6 (1.37%) BusinessWorks
6 6 (1.37%) Eloqua
7 5 (1.14%) NetSuite
8 3 (0.69%) Payment Gateway
9 2 (0.46%) iTrent
9 2 (0.46%) ResourceLink
9 2 (0.46%) Sage CRM
9 2 (0.46%) SAP CRM
10 1 (0.23%) Cognos Business Intelligence
10 1 (0.23%) JDE OneWorld
10 1 (0.23%) Oracle Applications
10 1 (0.23%) SAP FI
10 1 (0.23%) SAP MM
10 1 (0.23%) SAP SD
Cloud Services
1 42 (9.61%) Dynamics 365
2 28 (6.41%) Microsoft Azure
3 18 (4.12%) Office 365
4 16 (3.66%) Amazon AWS
4 16 (3.66%) SaaS
5 6 (1.37%) Salesforce Sales Cloud
6 5 (1.14%) Cloud Computing
6 5 (1.14%) OneDrive
7 4 (0.92%) FinancialForce
7 4 (0.92%) Oracle Service Cloud
8 3 (0.69%) BlueKai
8 3 (0.69%) Force.com
8 3 (0.69%) Oracle CX
8 3 (0.69%) PaaS
9 2 (0.46%) Azure Active Directory
9 2 (0.46%) IaaS
9 2 (0.46%) Mimecast
9 2 (0.46%) Salesforce Service Cloud
9 2 (0.46%) Slack
10 1 (0.23%) AdWords
Communications & Networking
1 12 (2.75%) Intranet
2 6 (1.37%) Internet
3 5 (1.14%) LDAP
4 4 (0.92%) Extranet
4 4 (0.92%) VoIP
5 3 (0.69%) Network Security
5 3 (0.69%) Skype
5 3 (0.69%) TCP/IP
6 2 (0.46%) LAN
6 2 (0.46%) Remote Desktop
6 2 (0.46%) WAN
7 1 (0.23%) Fibre Channel
7 1 (0.23%) Firewall
7 1 (0.23%) GoToMeeting
7 1 (0.23%) iSCSI
7 1 (0.23%) NAS
7 1 (0.23%) SAN
7 1 (0.23%) Unified Communications
7 1 (0.23%) VPN
7 1 (0.23%) Wi-Fi
Database & Business Intelligence
1 59 (13.50%) SQL Server
2 25 (5.72%) SQL Server Integration Services
3 18 (4.12%) SQL Server Reporting Services
4 12 (2.75%) Big Data
4 12 (2.75%) SQL Server 2008
5 11 (2.52%) Power BI
6 7 (1.60%) Relational Database
6 7 (1.60%) SQL Server 2012
6 7 (1.60%) SQL Server Analysis Services
7 6 (1.37%) PowerCenter
8 5 (1.14%) EDRMS
9 4 (0.92%) Data Warehouse
9 4 (0.92%) Hadoop
9 4 (0.92%) MongoDB
9 4 (0.92%) MySQL
10 3 (0.69%) Data Lake
10 3 (0.69%) NoSQL
10 3 (0.69%) SQL Server 2014
10 3 (0.69%) SQL Server 2016
11 2 (0.46%) InterSystems Cache
Development Applications
1 19 (4.35%) JIRA
2 10 (2.29%) Git (software)
3 9 (2.06%) Jenkins
4 6 (1.37%) Visual Studio
5 5 (1.14%) Team Foundation Server
6 4 (0.92%) Octopus Deploy
6 4 (0.92%) TeamCity
7 3 (0.69%) NUnit
7 3 (0.69%) SpecFlow
8 2 (0.46%) Hudson
8 2 (0.46%) Mercurial
8 2 (0.46%) Selenium
8 2 (0.46%) Selenium IDE
8 2 (0.46%) Visual Studio Team System
8 2 (0.46%) WebDriver
9 1 (0.23%) Bitbucket
9 1 (0.23%) Bower
9 1 (0.23%) Grunt
9 1 (0.23%) PhpStorm
9 1 (0.23%) Vagrant
General
1 151 (34.55%) Finance
2 53 (12.13%) Marketing
3 37 (8.47%) Advertising
4 17 (3.89%) Banking
5 14 (3.20%) Back Office
6 13 (2.97%) Law
6 13 (2.97%) Publishing
7 11 (2.52%) Retail
8 9 (2.06%) Legal
9 7 (1.60%) Telecoms
10 4 (0.92%) Games
10 4 (0.92%) Investment Banking
11 3 (0.69%) Financial Institution
11 3 (0.69%) Front Office
12 2 (0.46%) Brand Awareness
12 2 (0.46%) Manufacturing
13 1 (0.23%) Automotive
13 1 (0.23%) Billing
13 1 (0.23%) Mandarin Language
Job Titles
1 111 (25.40%) Analyst
2 68 (15.56%) Developer
3 58 (13.27%) Business Analyst
4 51 (11.67%) CRM Analyst
5 40 (9.15%) Consultant
6 31 (7.09%) CRM Developer
7 30 (6.86%) Project Manager
8 27 (6.18%) CRM Business Analyst
9 26 (5.95%) Administrator
10 25 (5.72%) Financial Analyst
11 24 (5.49%) Architect
11 24 (5.49%) Dynamics CRM Developer
12 22 (5.03%) Support Analyst
13 21 (4.81%) Dynamics CRM Business Analyst
14 20 (4.58%) CRM Consultant
14 20 (4.58%) CRM Manager
15 18 (4.12%) Applications Manager
15 18 (4.12%) Finance Business Analyst
16 17 (3.89%) Applications Support
17 16 (3.66%) Development Manager
Libraries, Frameworks & Software Standards
1 81 (18.54%) .NET
2 40 (9.15%) HTML
3 32 (7.32%) CSS
4 30 (6.86%) Mason
5 23 (5.26%) ASP.NET
6 14 (3.20%) jQuery
7 13 (2.97%) XML
8 12 (2.75%) .NET Framework
9 9 (2.06%) ASP.NET Web API
9 9 (2.06%) Web Services
10 8 (1.83%) Visualforce
11 7 (1.60%) HTML5
12 6 (1.37%) Ajax
12 6 (1.37%) ASP.NET MVC
12 6 (1.37%) CSS3
12 6 (1.37%) XSD
13 5 (1.14%) AngularJS
13 5 (1.14%) LAMP
14 4 (0.92%) Middleware
15 3 (0.69%) SOAP
Miscellaneous
1 26 (5.95%) Analytical Skills
2 17 (3.89%) Data Structures
3 15 (3.43%) Management Information System
4 12 (2.75%) Fintech
5 11 (2.52%) Enterprise Software
5 11 (2.52%) User Experience
6 9 (2.06%) Computer Science
7 8 (1.83%) Greenfield Project
8 6 (1.37%) Data Centre
8 6 (1.37%) Mobile App
9 4 (0.92%) Public Cloud
9 4 (0.92%) Social Network
10 3 (0.69%) e-Learning
10 3 (0.69%) Fixed Income
10 3 (0.69%) iPad
10 3 (0.69%) iPhone
10 3 (0.69%) Replication
11 2 (0.46%) Hedge funds
11 2 (0.46%) Social Media
11 2 (0.46%) Virtual Team
Operating Systems
1 36 (8.24%) Windows
2 13 (2.97%) Windows Server
3 11 (2.52%) Linux
4 6 (1.37%) Windows 10
5 5 (1.14%) Android
5 5 (1.14%) Windows Server 2012
6 4 (0.92%) Windows 7
6 4 (0.92%) Windows Server 2008
7 2 (0.46%) Apple iOS
7 2 (0.46%) Unix
8 1 (0.23%) Mac OS
8 1 (0.23%) Red Hat Enterprise Linux
8 1 (0.23%) Solaris
8 1 (0.23%) VMS
Processes & Methodologies
1 98 (22.43%) Agile Software Development
2 68 (15.56%) Business Analysis
3 52 (11.90%) Data Analysis
4 51 (11.67%) Document Management
4 51 (11.67%) User Acceptance Testing
5 50 (11.44%) Workflow
6 49 (11.21%) Project Management
7 48 (10.98%) Stakeholder Management
8 41 (9.38%) Content Management
8 41 (9.38%) ITIL
9 40 (9.15%) Test Automation
10 39 (8.92%) Analytics
11 38 (8.70%) Asset Management
12 32 (7.32%) TDD
12 32 (7.32%) User Stories
13 30 (6.86%) Continuous Integration
13 30 (6.86%) ERP
14 29 (6.64%) Enterprise Architecture
15 28 (6.41%) Wealth Management
16 27 (6.18%) Investment Management
Programming Languages
1 76 (17.39%) C#
2 68 (15.56%) SQL
3 60 (13.73%) JavaScript
4 21 (4.81%) Java
5 13 (2.97%) PHP
6 9 (2.06%) PowerShell
6 9 (2.06%) VB
7 8 (1.83%) Apex Code
7 8 (1.83%) VBA
8 5 (1.14%) PL/SQL
8 5 (1.14%) Python
8 5 (1.14%) T-SQL
9 4 (0.92%) R
10 2 (0.46%) C
10 2 (0.46%) C++
10 2 (0.46%) Ruby
10 2 (0.46%) VB.NET
11 1 (0.23%) MATLAB
11 1 (0.23%) Objective-C
11 1 (0.23%) SOQL
Qualifications
1 31 (7.09%) Degree
2 22 (5.03%) Microsoft Certification
3 8 (1.83%) Computer Science Degree
4 3 (0.69%) ISTQB
4 3 (0.69%) MCSE
4 3 (0.69%) Security Cleared
5 2 (0.46%) DBS Check
5 2 (0.46%) ISEB
5 2 (0.46%) ISTQB Foundation Certification
5 2 (0.46%) MCTS
6 1 (0.23%) A+ Certification
6 1 (0.23%) CCNA
6 1 (0.23%) Cisco Certification
6 1 (0.23%) MCP
6 1 (0.23%) MCSA
6 1 (0.23%) Network+ Certification
6 1 (0.23%) PMI Certification
6 1 (0.23%) PRINCE2 Certification
6 1 (0.23%) PRINCE2 Practitioner
6 1 (0.23%) SC Cleared
Quality Assurance & Compliance
1 45 (10.30%) QA
2 21 (4.81%) Data Quality
3 16 (3.66%) SLA
4 8 (1.83%) GDPR
5 7 (1.60%) PMO
6 2 (0.46%) MiFID
System Software
1 22 (5.03%) Active Directory
2 5 (1.14%) XenApp
3 4 (0.92%) Docker
3 4 (0.92%) VMware Infrastructure
4 3 (0.69%) VMware ESXi
5 2 (0.46%) DFS Replication
5 2 (0.46%) XenDesktop
6 1 (0.23%) KVM
6 1 (0.23%) NFS
6 1 (0.23%) pfSense
6 1 (0.23%) Virtual Desktop
6 1 (0.23%) vSphere
Systems Management
1 4 (0.92%) Ansible
1 4 (0.92%) SCCM
2 2 (0.46%) SCOM
2 2 (0.46%) Systems Management Server (SMS)
2 2 (0.46%) Terraform
2 2 (0.46%) WSUS
3 1 (0.23%) Kubernetes
3 1 (0.23%) NetBackup
3 1 (0.23%) Opscode Chef
3 1 (0.23%) Rundeck
3 1 (0.23%) vCenter Server
3 1 (0.23%) vMotion
3 1 (0.23%) vRealize
Vendors
1 206 (47.14%) Microsoft
2 83 (18.99%) Salesforce.com
3 42 (9.61%) Siebel
4 17 (3.89%) Informatica
5 14 (3.20%) OpenText
5 14 (3.20%) Oracle
6 13 (2.97%) Adobe
6 13 (2.97%) Citrix
7 9 (2.06%) Sun
7 9 (2.06%) Tableau
7 9 (2.06%) VMware
8 7 (1.60%) TIBCO
9 6 (1.37%) SAP
10 5 (1.14%) Altova
10 5 (1.14%) Apple
11 4 (0.92%) Facebook
11 4 (0.92%) IBM
11 4 (0.92%) McAfee
11 4 (0.92%) Mitel
11 4 (0.92%) Sage