Period
to 18 December 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 94 64 74
Rank change year-on-year -30 +10 -16
Permanent jobs citing CRM 358 458 460
As % of all permanent IT jobs advertised in the City of London 3.37% 4.39% 4.10%
As % of the Processes & Methodologies category 3.67% 4.72% 4.50%
Number of salaries quoted 312 418 414
City of London median annual salary £55,000 £50,000 £53,000
Median salary % change year-on-year +10.00% -5.66% -0.93%
10th Percentile £31,550 £30,000 £32,500
90th Percentile £82,500 £85,000 £83,750
Central London median annual salary £57,500 £50,000 £52,500
% change year-on-year +15.00% -4.76% -4.55%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9,764 9,710 10,223
As % of all permanent IT jobs advertised in the City of London 91.83% 92.99% 91.04%
Number of salaries quoted 8,727 8,763 9,309
City of London median annual salary £65,000 £60,000 £60,000
Median salary % change year-on-year +8.33% - +4.35%
10th Percentile £36,750 £36,250 £35,000
90th Percentile £95,000 £95,000 £90,000
Central London median annual salary £65,000 £60,000 £57,500
% change year-on-year +8.33% +4.35% -

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the City of London.

Salary trend for CRM in the City of London

CRM
Salary Histogram in the City of London

The salary distribution of IT jobs citing CRM in the City of London over the 6 months to 18 December 2018.

Salary histogram for CRM in the City of London

CRM
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the City of London region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge 0 5 £55,000 -
CRM
Central London

For the 6 months to 18 December 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for CRM.

1 171 (47.77%) Dynamics CRM
2 137 (38.27%) SQL
3 119 (33.24%) Finance
4 115 (32.12%) Microsoft
5 112 (31.28%) JavaScript
6 108 (30.17%) .NET
7 97 (27.09%) SQL Server
7 97 (27.09%) Agile Software Development
8 87 (24.30%) C#
8 87 (24.30%) SharePoint
9 75 (20.95%) CSS
10 70 (19.55%) MVC
11 67 (18.72%) Salesforce.com
12 61 (17.04%) Microsoft Azure
13 59 (16.48%) Degree
14 55 (15.36%) Web Services
15 53 (14.80%) Team Foundation Server
15 53 (14.80%) ASP.NET Web API
16 52 (14.53%) Marketing
17 50 (13.97%) Analytical Skills
17 50 (13.97%) Amazon AWS
18 48 (13.41%) T-SQL
19 46 (12.85%) SOA
19 46 (12.85%) Microservices
20 44 (12.29%) OO
21 43 (12.01%) SOLID
22 42 (11.73%) Don't repeat yourself (DRY)
22 42 (11.73%) N-Tier
22 42 (11.73%) Nintex
22 42 (11.73%) Mentoring

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 87 (24.30%) SharePoint
2 13 (3.63%) BizTalk Server
3 5 (1.40%) MS Exchange
4 4 (1.12%) CMS
5 3 (0.84%) Elasticsearch
5 3 (0.84%) SAS
6 2 (0.56%) Apache
6 2 (0.56%) Apache Spark
6 2 (0.56%) Exchange Server 2007
6 2 (0.56%) IIS
7 1 (0.28%) SharePoint 2010
7 1 (0.28%) SharePoint 2013
7 1 (0.28%) SugarCRM
Applications
1 24 (6.70%) Microsoft Office
2 14 (3.91%) Microsoft Excel
3 11 (3.07%) Microsoft PowerPoint
4 6 (1.68%) MS Visio
5 4 (1.12%) Photoshop
6 3 (0.84%) Camtasia
6 3 (0.84%) Microsoft Project
7 2 (0.56%) Snagit
8 1 (0.28%) AutoCAD
Business Applications
1 171 (47.77%) Dynamics CRM
2 12 (3.35%) Salesforce.com CRM
3 9 (2.51%) Dynamics AX
4 6 (1.68%) Eloqua
4 6 (1.68%) FastStats
5 4 (1.12%) Dynamics NAV
5 4 (1.12%) NetSuite
5 4 (1.12%) Raiser's Edge
6 2 (0.56%) Academy Revenues and Benefits
6 2 (0.56%) Magento
6 2 (0.56%) Northgate Housing
6 2 (0.56%) Siebel CRM
6 2 (0.56%) Temenos T24
7 1 (0.28%) Elite 3E
7 1 (0.28%) Payment Gateway
7 1 (0.28%) PlanetPress Connect
7 1 (0.28%) Sage 50
7 1 (0.28%) Sage CRM
7 1 (0.28%) SAP S/4HANA
7 1 (0.28%) Workfront
Cloud Services
1 61 (17.04%) Microsoft Azure
2 50 (13.97%) Amazon AWS
3 25 (6.98%) Dynamics 365
4 9 (2.51%) Salesforce Sales Cloud
5 7 (1.96%) Office 365
6 4 (1.12%) Force.com
6 4 (1.12%) Google Analytics
6 4 (1.12%) SaaS
7 3 (0.84%) Azure Active Directory
7 3 (0.84%) G Suite
7 3 (0.84%) Salesforce Service Cloud
8 2 (0.56%) Amazon EC2
8 2 (0.56%) Amazon S3
8 2 (0.56%) FinancialForce
8 2 (0.56%) Oracle Service Cloud
9 1 (0.28%) Adobe Analytics
9 1 (0.28%) Mimecast
9 1 (0.28%) Serverless
9 1 (0.28%) Slack
9 1 (0.28%) Veeva
Communications & Networking
1 7 (1.96%) VPN
2 6 (1.68%) Broadband
2 6 (1.68%) Firewall
3 5 (1.40%) IP Telephony
4 4 (1.12%) Ethernet
4 4 (1.12%) LAN
4 4 (1.12%) WAN
5 3 (0.84%) VoIP
6 2 (0.56%) Internet
6 2 (0.56%) PABX
6 2 (0.56%) TCP/IP
7 1 (0.28%) 3G
7 1 (0.28%) Cisco IOS
7 1 (0.28%) DNS
7 1 (0.28%) FTP
7 1 (0.28%) NetScaler
7 1 (0.28%) Network Security
7 1 (0.28%) RTMP
7 1 (0.28%) SSL
7 1 (0.28%) Wi-Fi
Database & Business Intelligence
1 97 (27.09%) SQL Server
2 37 (10.34%) SQL Server Reporting Services
3 26 (7.26%) SAP Data Services
4 23 (6.42%) SQL Server Integration Services
5 17 (4.75%) Power BI
6 16 (4.47%) Relational Database
7 14 (3.91%) NoSQL
8 4 (1.12%) SQL Server 2008
9 3 (0.84%) Data Lake
9 3 (0.84%) MySQL
9 3 (0.84%) Oracle ODI
9 3 (0.84%) Oracle OWB
10 2 (0.56%) Amazon RDS
10 2 (0.56%) Data Warehouse
10 2 (0.56%) Hadoop
10 2 (0.56%) SAP BW
10 2 (0.56%) SAP HANA
10 2 (0.56%) SQL Server 2012
11 1 (0.28%) SQL Server 2014
11 1 (0.28%) SQL Server 2016
Development Applications
1 53 (14.80%) Team Foundation Server
2 37 (10.34%) Visual Studio Team System
3 12 (3.35%) JIRA
4 10 (2.79%) Visual Studio
5 3 (0.84%) Git (software)
6 2 (0.56%) Atlassian Bamboo
7 1 (0.28%) Artifactory
7 1 (0.28%) GitLab
7 1 (0.28%) Jenkins
7 1 (0.28%) Maven
7 1 (0.28%) NUnit
7 1 (0.28%) Octopus Deploy
7 1 (0.28%) TeamCity
7 1 (0.28%) Toad
General
1 119 (33.24%) Finance
2 52 (14.53%) Marketing
3 22 (6.15%) Retail
4 17 (4.75%) Advertising
5 16 (4.47%) Banking
6 9 (2.51%) Law
7 8 (2.23%) Front Office
7 8 (2.23%) Manufacturing
8 5 (1.40%) Financial Institution
9 4 (1.12%) Games
10 3 (0.84%) Publishing
11 2 (0.56%) Automotive
11 2 (0.56%) Back Office
11 2 (0.56%) Billing
11 2 (0.56%) Corporate Banking
11 2 (0.56%) French Language
11 2 (0.56%) Italian Language
11 2 (0.56%) Legal
12 1 (0.28%) Private Banking
12 1 (0.28%) Telecoms
Job Titles
1 87 (24.30%) Analyst
2 72 (20.11%) Developer
3 37 (10.34%) Architect
4 32 (8.94%) Project Manager
5 28 (7.82%) Consultant
6 25 (6.98%) Applications Support
6 25 (6.98%) Solutions Architect
7 24 (6.70%) Business Analyst
8 22 (6.15%) Applications Support Analyst
9 21 (5.87%) Systems Analyst
10 19 (5.31%) C# Developer
10 19 (5.31%) Support Analyst
11 15 (4.19%) CRM Developer
11 15 (4.19%) Senior Developer
12 14 (3.91%) CRM Manager
12 14 (3.91%) Senior Analyst
13 13 (3.63%) Administrator
14 12 (3.35%) Junior
14 12 (3.35%) Salesforce Analyst
15 11 (3.07%) Senior Business Analyst
Libraries, Frameworks & Software Standards
1 108 (30.17%) .NET
2 75 (20.95%) CSS
3 55 (15.36%) Web Services
4 53 (14.80%) ASP.NET Web API
5 41 (11.45%) jQuery
6 39 (10.89%) HTML
7 38 (10.61%) .NET Core
8 37 (10.34%) Entity Framework
9 36 (10.06%) React
10 35 (9.78%) Twitter Bootstrap
11 27 (7.54%) ASP.NET
12 18 (5.03%) .NET Framework
12 18 (5.03%) ASP.NET MVC
13 17 (4.75%) XML
14 12 (3.35%) AngularJS
15 11 (3.07%) WPF
16 10 (2.79%) ASP.NET Web Forms
16 10 (2.79%) Razor View Engine
16 10 (2.79%) SOAP
17 9 (2.51%) Spring
Miscellaneous
1 50 (13.97%) Analytical Skills
2 42 (11.73%) N-Tier
3 28 (7.82%) Reinsurance
4 15 (4.19%) Management Information System
5 12 (3.35%) Mobile App
6 11 (3.07%) Self-Motivation
7 10 (2.79%) Fintech
7 10 (2.79%) Greenfield Project
7 10 (2.79%) iSeries
7 10 (2.79%) Mainframe
8 9 (2.51%) Enterprise Software
9 8 (2.23%) Data Structures
10 6 (1.68%) Enterprise Cloud
11 5 (1.40%) Hedge funds
11 5 (1.40%) User Experience
12 4 (1.12%) Data Protection Act
13 3 (0.84%) e-Learning
13 3 (0.84%) Foreign Exchange (FX)
13 3 (0.84%) Social Media
13 3 (0.84%) Taxonomies
Operating Systems
1 25 (6.98%) Windows
2 14 (3.91%) Windows Server
3 10 (2.79%) Linux
4 7 (1.96%) Windows Server 2012
5 5 (1.40%) Windows 10
5 5 (1.40%) Windows 7
6 4 (1.12%) Windows Server 2008
7 3 (0.84%) Windows Server 2003
8 2 (0.56%) Android
9 1 (0.28%) Apple iOS
9 1 (0.28%) Mac OS
9 1 (0.28%) Ubuntu
9 1 (0.28%) Unix
9 1 (0.28%) Windows 8
Processes & Methodologies
1 97 (27.09%) Agile Software Development
2 70 (19.55%) MVC
3 46 (12.85%) Microservices
3 46 (12.85%) SOA
4 44 (12.29%) OO
5 43 (12.01%) SOLID
6 42 (11.73%) Don't repeat yourself (DRY)
6 42 (11.73%) Mentoring
7 40 (11.17%) Continuous Integration
8 36 (10.06%) Test Automation
8 36 (10.06%) UML
9 35 (9.78%) Deployment Automation
9 35 (9.78%) Enterprise Architecture
9 35 (9.78%) Waterfall
10 33 (9.22%) TOGAF
11 32 (8.94%) ETL
12 31 (8.66%) Technical Architecture
13 29 (8.10%) Decision-Making
13 29 (8.10%) MODAF
13 29 (8.10%) Zachman Framework
Programming Languages
1 137 (38.27%) SQL
2 112 (31.28%) JavaScript
3 87 (24.30%) C#
4 48 (13.41%) T-SQL
5 36 (10.06%) PowerShell
6 21 (5.87%) Python
7 10 (2.79%) Java
8 9 (2.51%) PHP
9 8 (2.23%) VBA
10 7 (1.96%) Apex Code
11 4 (1.12%) C
11 4 (1.12%) R
11 4 (1.12%) VB
12 3 (0.84%) Bash Shell
12 3 (0.84%) TypeScript
13 2 (0.56%) C++
13 2 (0.56%) Ruby
13 2 (0.56%) SOQL
14 1 (0.28%) PL/SQL
14 1 (0.28%) SOSL
Qualifications
1 59 (16.48%) Degree
2 21 (5.87%) Computer Science Degree
3 14 (3.91%) Microsoft Certification
4 8 (2.23%) MCSE
5 6 (1.68%) PMI Certification
5 6 (1.68%) PMP
6 5 (1.40%) MCSA
6 5 (1.40%) PRINCE2 Practitioner
7 3 (0.84%) Master's Degree
8 2 (0.56%) AWS Certification
8 2 (0.56%) ITIL Foundation Certificate
8 2 (0.56%) MCSD
8 2 (0.56%) MOS
9 1 (0.28%) A+ Certification
9 1 (0.28%) CCNA
9 1 (0.28%) CFA
9 1 (0.28%) Cisco Certification
9 1 (0.28%) ITIL Certification
9 1 (0.28%) Numerate Degree
9 1 (0.28%) Security Cleared
Quality Assurance & Compliance
1 5 (1.40%) QA
2 4 (1.12%) Data Quality
2 4 (1.12%) SLA
3 3 (0.84%) GDPR
System Software
1 19 (5.31%) Active Directory
2 6 (1.68%) VMware Infrastructure
3 2 (0.56%) Docker
3 2 (0.56%) Hyper-V
3 2 (0.56%) VMware ESXi
3 2 (0.56%) XenApp
3 2 (0.56%) XenServer
Systems Management
1 2 (0.56%) AirWatch
1 2 (0.56%) Mesos
1 2 (0.56%) Opscode Chef
1 2 (0.56%) Puppet
1 2 (0.56%) Terraform
2 1 (0.28%) Clonezilla
2 1 (0.28%) Kubernetes
2 1 (0.28%) SCCM
Vendors
1 115 (32.12%) Microsoft
2 67 (18.72%) Salesforce.com
3 42 (11.73%) Nintex
4 37 (10.34%) SAP
5 21 (5.87%) Oracle
6 10 (2.79%) IBM
7 9 (2.51%) Adobe
7 9 (2.51%) Tableau
8 8 (2.23%) Marketo
9 7 (1.96%) Siebel
9 7 (1.96%) VMware
10 6 (1.68%) Citrix
11 4 (1.12%) Google
11 4 (1.12%) Informatica
11 4 (1.12%) Reuters
12 3 (0.84%) Bloomberg
12 3 (0.84%) Cognizant
12 3 (0.84%) Jitterbit
12 3 (0.84%) Pardot
13 2 (0.56%) Apple