Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 57 61 71
Rank change year-on-year +4 +10 -17
Permanent jobs citing CRM 497 481 571
As % of all permanent IT jobs advertised in the City of London 4.66% 4.64% 4.08%
As % of the Processes & Methodologies category 5.12% 5.18% 4.56%
Number of salaries quoted 448 429 498
City of London median annual salary £55,000 £56,000 £55,000
Median salary % change year-on-year -1.79% +1.82% +4.76%
10th Percentile £30,409 £36,250 £31,250
90th Percentile £87,875 £83,750 £90,000
Central London median annual salary £55,000 £55,000 £55,000

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9,716 9,281 12,532
As % of all permanent IT jobs advertised in the City of London 91.10% 89.54% 89.64%
Number of salaries quoted 8,642 8,451 11,052
City of London median annual salary £61,500 £60,000 £57,500
Median salary % change year-on-year +2.50% +4.35% +4.55%
10th Percentile £36,750 £36,250 £35,000
90th Percentile £95,000 £92,500 £90,000
Central London median annual salary £60,000 £57,604 £57,500
% change year-on-year +4.16% +0.18% +4.55%

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the City of London.

Salary trend for CRM in the City of London

CRM
Salary Histogram in the City of London

The salary distribution of IT jobs citing CRM in the City of London over the 6 months to 19 February 2018.

Salary histogram for CRM in the City of London

CRM
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the City of London region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +9 3 - -
Moorgate -1 1 £40,000 -6.98%
CRM
Central London

For the 6 months to 19 February 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for CRM.

1 225 (45.27%) Dynamics CRM
2 221 (44.47%) Microsoft
3 157 (31.59%) Finance
4 132 (26.56%) Agile Software Development
5 118 (23.74%) Salesforce.com
6 103 (20.72%) SQL
6 103 (20.72%) .NET
7 95 (19.11%) C#
8 81 (16.30%) Advertising
9 78 (15.69%) Stakeholder Management
10 61 (12.27%) JavaScript
11 60 (12.07%) Project Management
12 57 (11.47%) Dynamics 365
13 55 (11.07%) SharePoint
14 50 (10.06%) ASP.NET
15 49 (9.86%) Marketing
16 44 (8.85%) Mason
17 43 (8.65%) Workflow
18 42 (8.45%) ERP
19 41 (8.25%) SQL Server
20 38 (7.65%) HTML
20 38 (7.65%) Migration
20 38 (7.65%) Web Development
20 38 (7.65%) Software Engineering
20 38 (7.65%) Business Analysis
21 36 (7.24%) Document Management
21 36 (7.24%) Microsoft Azure
21 36 (7.24%) Windows
22 32 (6.44%) Asset Management
22 32 (6.44%) Data Analysis

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (11.07%) SharePoint
2 27 (5.43%) CMS
3 9 (1.81%) BizTalk Server
4 8 (1.61%) Drupal
4 8 (1.61%) SharePoint 2010
5 7 (1.41%) Apache Solr
5 7 (1.41%) MS Exchange
6 6 (1.21%) Exchange Server 2010
6 6 (1.21%) Tomcat
7 3 (0.60%) Confluence
7 3 (0.60%) LiveLink
7 3 (0.60%) MS Project Server
7 3 (0.60%) SAS
7 3 (0.60%) SharePoint Server
8 2 (0.40%) Apache Spark
8 2 (0.40%) IIS
8 2 (0.40%) SharePoint 2013
9 1 (0.20%) Elasticsearch
9 1 (0.20%) Exchange Server 2013
9 1 (0.20%) WildFly
Applications
1 24 (4.83%) Microsoft Excel
2 23 (4.63%) Microsoft Office
3 5 (1.01%) Microsoft PowerPoint
3 5 (1.01%) MS Visio
4 2 (0.40%) Microsoft Project
4 2 (0.40%) Spreadsheet
5 1 (0.20%) HipChat
5 1 (0.20%) InVision
5 1 (0.20%) Photoshop
Business Applications
1 225 (45.27%) Dynamics CRM
2 21 (4.23%) Salesforce.com CRM
3 12 (2.41%) Dynamics AX
3 12 (2.41%) Dynamics NAV
4 6 (1.21%) NetSuite
5 3 (0.60%) Eloqua
6 2 (0.40%) Adobe Campaign
6 2 (0.40%) Elite 3E
6 2 (0.40%) SAP Business One
6 2 (0.40%) SAP CRM
7 1 (0.20%) Carpe Diem
7 1 (0.20%) Cognos Business Intelligence
7 1 (0.20%) CSG Singleview
7 1 (0.20%) JDE OneWorld
7 1 (0.20%) Oracle Applications
7 1 (0.20%) Payment Gateway
7 1 (0.20%) PeopleSoft CRM
7 1 (0.20%) PlanetPress Connect
7 1 (0.20%) Raiser's Edge
7 1 (0.20%) SAP S/4HANA
Cloud Services
1 57 (11.47%) Dynamics 365
2 36 (7.24%) Microsoft Azure
3 25 (5.03%) SaaS
4 20 (4.02%) IaaS
5 19 (3.82%) Office 365
6 16 (3.22%) Amazon AWS
6 16 (3.22%) PaaS
7 12 (2.41%) Salesforce Sales Cloud
8 7 (1.41%) Slack
9 6 (1.21%) Azure Active Directory
9 6 (1.21%) Serverless
10 5 (1.01%) G Suite
11 4 (0.80%) FinancialForce
11 4 (0.80%) OneDrive
11 4 (0.80%) Salesforce Service Cloud
12 3 (0.60%) Boomi
12 3 (0.60%) Cloud Computing
12 3 (0.60%) Oracle CX
13 2 (0.40%) Force.com
13 2 (0.40%) Google Analytics
Communications & Networking
1 23 (4.63%) Intranet
2 13 (2.62%) WAN
3 10 (2.01%) Internet
4 8 (1.61%) Firewall
4 8 (1.61%) LAN
5 6 (1.21%) VoIP
6 3 (0.60%) Extranet
6 3 (0.60%) VPN
6 3 (0.60%) Wi-Fi
7 2 (0.40%) Cisco ASA
7 2 (0.40%) Skype
7 2 (0.40%) SSL
8 1 (0.20%) Fibre Channel
8 1 (0.20%) GoToMeeting
8 1 (0.20%) HTTP
8 1 (0.20%) iSCSI
8 1 (0.20%) SAN
8 1 (0.20%) Unified Communications
8 1 (0.20%) VLAN
Database & Business Intelligence
1 41 (8.25%) SQL Server
2 19 (3.82%) SQL Server Reporting Services
3 15 (3.02%) SQL Server Integration Services
4 11 (2.21%) Big Data
4 11 (2.21%) Power BI
5 9 (1.81%) Relational Database
6 8 (1.61%) Data Warehouse
7 6 (1.21%) MySQL
8 5 (1.01%) OLAP
8 5 (1.01%) Oracle Reports
8 5 (1.01%) SQL Server 2008
9 4 (0.80%) EDRMS
9 4 (0.80%) SQL Server Analysis Services
10 3 (0.60%) MongoDB
10 3 (0.60%) NoSQL
11 2 (0.40%) Azure SQL Database
11 2 (0.40%) Data Lake
11 2 (0.40%) OLTP
11 2 (0.40%) RDBMS
11 2 (0.40%) SQL Server 2012
Development Applications
1 19 (3.82%) Git (software)
2 15 (3.02%) JIRA
3 8 (1.61%) Jenkins
3 8 (1.61%) Visual Studio
3 8 (1.61%) Visual Studio Team System
4 2 (0.40%) ERwin
4 2 (0.40%) Grunt
4 2 (0.40%) LINQPad
4 2 (0.40%) NUnit
4 2 (0.40%) Subversion
4 2 (0.40%) Team Foundation Server
5 1 (0.20%) Atlassian Bamboo
5 1 (0.20%) Bower
5 1 (0.20%) Eclipse
5 1 (0.20%) gulp
5 1 (0.20%) Octopus Deploy
5 1 (0.20%) Oracle APEX
5 1 (0.20%) PhpStorm
5 1 (0.20%) TeamCity
5 1 (0.20%) Vagrant
General
1 157 (31.59%) Finance
2 81 (16.30%) Advertising
3 49 (9.86%) Marketing
4 21 (4.23%) Back Office
5 18 (3.62%) Banking
5 18 (3.62%) Retail
6 17 (3.42%) Legal
7 12 (2.41%) Law
7 12 (2.41%) Publishing
8 6 (1.21%) Telecoms
9 4 (0.80%) Billing
9 4 (0.80%) Investment Banking
10 3 (0.60%) Financial Institution
11 1 (0.20%) Dutch Language
11 1 (0.20%) Front Office
11 1 (0.20%) Games
11 1 (0.20%) Mandarin Language
11 1 (0.20%) Manufacturing
11 1 (0.20%) Private Banking
11 1 (0.20%) Retail Banking
Job Titles
1 115 (23.14%) Analyst
2 92 (18.51%) Developer
3 62 (12.47%) Architect
3 62 (12.47%) Business Analyst
4 47 (9.46%) Consultant
5 37 (7.44%) CRM Analyst
6 33 (6.64%) Project Manager
7 30 (6.04%) Administrator
7 30 (6.04%) Solutions Architect
8 27 (5.43%) CRM Architect
9 26 (5.23%) Applications Manager
10 24 (4.83%) Applications Developer
11 23 (4.63%) CRM Developer
12 22 (4.43%) Junior
13 21 (4.23%) CRM Manager
14 19 (3.82%) Applications Support
14 19 (3.82%) CRM Consultant
14 19 (3.82%) Dynamics CRM Developer
15 18 (3.62%) C# Developer
15 18 (3.62%) Salesforce Administrator
Libraries, Frameworks & Software Standards
1 103 (20.72%) .NET
2 50 (10.06%) ASP.NET
3 44 (8.85%) Mason
4 38 (7.65%) HTML
5 30 (6.04%) CSS
6 22 (4.43%) ASP.NET Web API
7 18 (3.62%) Web Services
8 16 (3.22%) .NET Framework
9 15 (3.02%) Visualforce
9 15 (3.02%) XML
10 13 (2.62%) ASP.NET MVC
10 13 (2.62%) WCF
11 12 (2.41%) Ajax
11 12 (2.41%) jQuery
12 11 (2.21%) SOAP
13 10 (2.01%) REST
14 8 (1.61%) Entity Framework
14 8 (1.61%) HTML5
14 8 (1.61%) Middleware
15 7 (1.41%) JSON
Miscellaneous
1 28 (5.63%) Analytical Skills
2 14 (2.82%) Enterprise Software
3 12 (2.41%) Fintech
4 10 (2.01%) Greenfield Project
4 10 (2.01%) Management Information System
5 8 (1.61%) Fixed Income
6 7 (1.41%) Computer Science
6 7 (1.41%) Data Centre
6 7 (1.41%) Data Structures
6 7 (1.41%) Equities
6 7 (1.41%) Hedge funds
7 6 (1.21%) Mobile App
8 5 (1.01%) Enterprise Cloud
8 5 (1.01%) Public Cloud
8 5 (1.01%) User Experience
9 3 (0.60%) Social Media
10 2 (0.40%) CMDB
10 2 (0.40%) Hybrid Cloud
10 2 (0.40%) RIA
10 2 (0.40%) Social Network
Operating Systems
1 36 (7.24%) Windows
2 13 (2.62%) Linux
3 12 (2.41%) Windows 10
4 10 (2.01%) Windows Server
5 7 (1.41%) Windows 7
6 4 (0.80%) Windows Server 2008
7 3 (0.60%) Windows Server 2012
8 2 (0.40%) Solaris
8 2 (0.40%) Unix
9 1 (0.20%) Mac OS
9 1 (0.20%) Oracle Linux
9 1 (0.20%) Red Hat Enterprise Linux
9 1 (0.20%) VMS
Processes & Methodologies
1 132 (26.56%) Agile Software Development
2 78 (15.69%) Stakeholder Management
3 60 (12.07%) Project Management
4 43 (8.65%) Workflow
5 42 (8.45%) ERP
6 38 (7.65%) Business Analysis
6 38 (7.65%) Migration
6 38 (7.65%) Software Engineering
6 38 (7.65%) Web Development
7 36 (7.24%) Document Management
8 32 (6.44%) Asset Management
8 32 (6.44%) Data Analysis
9 31 (6.24%) Analytics
9 31 (6.24%) ITIL
10 28 (5.63%) Business Intelligence
11 27 (5.43%) Content Management
12 26 (5.23%) Wealth Management
13 25 (5.03%) Data Architecture
13 25 (5.03%) Investment Management
13 25 (5.03%) User Acceptance Testing
Programming Languages
1 103 (20.72%) SQL
2 95 (19.11%) C#
3 61 (12.27%) JavaScript
4 19 (3.82%) Apex Code
5 16 (3.22%) Java
5 16 (3.22%) PowerShell
6 12 (2.41%) T-SQL
7 10 (2.01%) VB.NET
8 9 (1.81%) PHP
9 5 (1.01%) PL/SQL
9 5 (1.01%) Python
9 5 (1.01%) VBA
10 3 (0.60%) VB
11 2 (0.40%) C
11 2 (0.40%) R
11 2 (0.40%) VBScript
12 1 (0.20%) Objective-C
12 1 (0.20%) Ruby
12 1 (0.20%) SOQL
12 1 (0.20%) SOSL
Qualifications
1 22 (4.43%) Degree
2 11 (2.21%) Microsoft Certification
3 6 (1.21%) Computer Science Degree
4 4 (0.80%) ISEB
4 4 (0.80%) PRINCE2 Certification
5 3 (0.60%) ISTQB
6 2 (0.40%) ISTQB Foundation Certification
6 2 (0.40%) MAPM
6 2 (0.40%) MCSE
6 2 (0.40%) MCTS
6 2 (0.40%) PMI Certification
7 1 (0.20%) APMP
7 1 (0.20%) CISM
7 1 (0.20%) CISSP
7 1 (0.20%) ITIL Certification
7 1 (0.20%) Master's Degree
7 1 (0.20%) MCSA
7 1 (0.20%) Numerate Degree
7 1 (0.20%) PhD
7 1 (0.20%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 21 (4.23%) QA
2 19 (3.82%) SLA
3 14 (2.82%) Data Quality
4 9 (1.81%) GDPR
5 7 (1.41%) MiFID
5 7 (1.41%) PMO
6 1 (0.20%) PCI DSS
6 1 (0.20%) PSD2
6 1 (0.20%) SEPA
System Software
1 31 (6.24%) Active Directory
2 13 (2.62%) Docker
3 9 (1.81%) VMware Infrastructure
4 6 (1.21%) XenApp
5 5 (1.01%) Hyper-V
6 3 (0.60%) Virtual Machines
7 1 (0.20%) KVM
7 1 (0.20%) NFS
7 1 (0.20%) Virtual Desktop
7 1 (0.20%) VMware ESXi
7 1 (0.20%) vSphere
Systems Management
1 6 (1.21%) Opscode Chef
1 6 (1.21%) SCCM
2 5 (1.01%) Puppet
3 2 (0.40%) Ansible
3 2 (0.40%) Single Sign-On
4 1 (0.20%) Kubernetes
4 1 (0.20%) NetBackup
4 1 (0.20%) Rundeck
4 1 (0.20%) vCenter Server
4 1 (0.20%) vMotion
4 1 (0.20%) vRealize
Vendors
1 221 (44.47%) Microsoft
2 118 (23.74%) Salesforce.com
3 26 (5.23%) Oracle
4 22 (4.43%) Siebel
5 16 (3.22%) Workday
6 15 (3.02%) Citrix
7 13 (2.62%) Informatica
7 13 (2.62%) VMware
8 12 (2.41%) Apple
9 10 (2.01%) SAP
10 7 (1.41%) Bloomberg
10 7 (1.41%) Tableau
11 6 (1.21%) McAfee
11 6 (1.21%) Mitel
11 6 (1.21%) MobileIron
12 5 (1.01%) Altova
13 4 (0.80%) Google
13 4 (0.80%) IBM
14 3 (0.60%) Adobe
14 3 (0.60%) Dell