Period
to 20 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 87 79 73
Rank change year-on-year -8 -6 -22
Permanent jobs citing CRM 393 385 497
As % of all permanent IT jobs advertised in the City of London 3.57% 3.79% 3.98%
As % of the Processes & Methodologies category 3.87% 4.14% 4.34%
Number of salaries quoted 348 339 444
City of London median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - +4.76%
10th Percentile £32,850 £35,000 £31,250
90th Percentile £83,750 £82,500 £83,750
Central London median annual salary £60,000 £55,000 £56,000
% change year-on-year +9.09% -1.79% +3.70%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 10,156 9,299 11,443
As % of all permanent IT jobs advertised in the City of London 92.24% 91.53% 91.60%
Number of salaries quoted 9,055 8,389 10,476
City of London median annual salary £65,000 £60,000 £60,000
Median salary % change year-on-year +8.33% - +4.35%
10th Percentile £37,000 £36,250 £35,000
90th Percentile £93,750 £92,500 £87,500
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% +4.55%

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the City of London.

Salary trend for CRM in the City of London

CRM
Salary Histogram in the City of London

The salary distribution of IT jobs citing CRM in the City of London over the 6 months to 20 September 2018.

Salary histogram for CRM in the City of London

CRM
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the City of London region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -5 4 £56,250 +52.03%
CRM
Central London

For the 6 months to 20 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for CRM.

1 182 (46.31%) Dynamics CRM
2 146 (37.15%) Finance
3 140 (35.62%) SQL
4 124 (31.55%) Microsoft
5 117 (29.77%) Agile Software Development
6 107 (27.23%) SQL Server
7 100 (25.45%) .NET
7 100 (25.45%) JavaScript
8 99 (25.19%) C#
9 91 (23.16%) CSS
10 89 (22.65%) Salesforce.com
10 89 (22.65%) Analytical Skills
11 86 (21.88%) SharePoint
12 85 (21.63%) Degree
13 81 (20.61%) Microsoft Azure
14 80 (20.36%) MVC
15 74 (18.83%) Web Services
15 74 (18.83%) Amazon AWS
16 71 (18.07%) Team Foundation Server
17 70 (17.81%) T-SQL
18 67 (17.05%) OO
19 66 (16.79%) ASP.NET Web API
20 62 (15.78%) SOA
20 62 (15.78%) SOLID
21 61 (15.52%) jQuery
22 60 (15.27%) Continuous Integration
22 60 (15.27%) N-Tier
22 60 (15.27%) Microservices
22 60 (15.27%) Don't repeat yourself (DRY)
23 58 (14.76%) Nintex

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 86 (21.88%) SharePoint
2 10 (2.54%) BizTalk Server
3 9 (2.29%) CMS
4 5 (1.27%) Drupal
4 5 (1.27%) WordPress
5 4 (1.02%) Apache
5 4 (1.02%) Elasticsearch
5 4 (1.02%) SAS
6 3 (0.76%) Confluence
6 3 (0.76%) IIS
6 3 (0.76%) SharePoint 2013
7 2 (0.51%) Apache Spark
7 2 (0.51%) Moodle
7 2 (0.51%) Tomcat
8 1 (0.25%) Apache Solr
8 1 (0.25%) Exchange Server 2010
8 1 (0.25%) MS Exchange
8 1 (0.25%) SharePoint 2010
8 1 (0.25%) Skype for Business
8 1 (0.25%) SugarCRM
Applications
1 16 (4.07%) Microsoft Office
2 14 (3.56%) Microsoft Excel
3 9 (2.29%) MS Visio
4 8 (2.04%) Microsoft PowerPoint
5 6 (1.53%) Microsoft Project
6 2 (0.51%) Camtasia
6 2 (0.51%) Snagit
6 2 (0.51%) Spreadsheet
Business Applications
1 182 (46.31%) Dynamics CRM
2 23 (5.85%) Salesforce.com CRM
3 6 (1.53%) Eloqua
4 4 (1.02%) Dynamics NAV
5 3 (0.76%) Dynamics AX
6 2 (0.51%) Academy Revenues and Benefits
6 2 (0.51%) Magento
6 2 (0.51%) NetSuite
6 2 (0.51%) Northgate Housing
6 2 (0.51%) Oracle CRM
6 2 (0.51%) Siebel CRM
7 1 (0.25%) FastStats
7 1 (0.25%) Payment Gateway
7 1 (0.25%) PlanetPress Connect
7 1 (0.25%) Radian6
7 1 (0.25%) Raiser's Edge
7 1 (0.25%) Sage 50
7 1 (0.25%) SAP Business One
Cloud Services
1 81 (20.61%) Microsoft Azure
2 74 (18.83%) Amazon AWS
3 36 (9.16%) Dynamics 365
4 11 (2.80%) SaaS
4 11 (2.80%) Salesforce Sales Cloud
5 9 (2.29%) Google Analytics
5 9 (2.29%) Office 365
6 6 (1.53%) Force.com
6 6 (1.53%) Salesforce Service Cloud
7 4 (1.02%) Adobe Analytics
7 4 (1.02%) Cloud Computing
7 4 (1.02%) IaaS
8 3 (0.76%) Amazon EC2
8 3 (0.76%) FinancialForce
8 3 (0.76%) G Suite
9 2 (0.51%) AdWords
9 2 (0.51%) Amazon S3
9 2 (0.51%) Oracle Service Cloud
9 2 (0.51%) PaaS
9 2 (0.51%) Serverless
Communications & Networking
1 11 (2.80%) Firewall
2 10 (2.54%) VPN
2 10 (2.54%) WAN
3 9 (2.29%) LAN
4 8 (2.04%) Ethernet
4 8 (2.04%) IP Telephony
5 7 (1.78%) DNS
6 6 (1.53%) Intranet
7 5 (1.27%) Broadband
8 4 (1.02%) VoIP
9 3 (0.76%) Skype
10 2 (0.51%) DHCP
10 2 (0.51%) Internet
10 2 (0.51%) Network Security
10 2 (0.51%) SAN
10 2 (0.51%) TCP/IP
11 1 (0.25%) SMS
11 1 (0.25%) SSL
11 1 (0.25%) Unified Communications
11 1 (0.25%) Wi-Fi
Database & Business Intelligence
1 107 (27.23%) SQL Server
2 28 (7.12%) SQL Server Reporting Services
3 25 (6.36%) SQL Server Integration Services
4 19 (4.83%) Power BI
5 16 (4.07%) NoSQL
6 8 (2.04%) Data Warehouse
6 8 (2.04%) MySQL
7 6 (1.53%) Relational Database
8 5 (1.27%) Big Data
9 4 (1.02%) SQL Server 2008
9 4 (1.02%) SQL Server 2012
10 3 (0.76%) Amazon RDS
10 3 (0.76%) Oracle ODI
10 3 (0.76%) Oracle OWB
10 3 (0.76%) SAP Data Services
10 3 (0.76%) SQL Server 2000
10 3 (0.76%) SQL Server 2005
11 2 (0.51%) Couchbase
11 2 (0.51%) Oracle Database
11 2 (0.51%) Oracle Reports
Development Applications
1 71 (18.07%) Team Foundation Server
2 53 (13.49%) Visual Studio Team System
3 14 (3.56%) JIRA
4 10 (2.54%) Visual Studio
5 5 (1.27%) Git (software)
6 3 (0.76%) NUnit
7 2 (0.51%) Atlassian Bamboo
7 2 (0.51%) Jenkins
7 2 (0.51%) Subversion
8 1 (0.25%) Artifactory
8 1 (0.25%) Axure RP
8 1 (0.25%) Eclipse
8 1 (0.25%) GitLab
8 1 (0.25%) Maven
8 1 (0.25%) Octopus Deploy
8 1 (0.25%) ReSharper
8 1 (0.25%) SQL Server Management Studio (SSMS)
8 1 (0.25%) TeamCity
8 1 (0.25%) Toad
General
1 146 (37.15%) Finance
2 57 (14.50%) Marketing
3 36 (9.16%) Advertising
4 19 (4.83%) Retail
5 13 (3.31%) Publishing
6 8 (2.04%) Banking
7 7 (1.78%) Financial Institution
7 7 (1.78%) Law
8 6 (1.53%) Games
9 5 (1.27%) Back Office
9 5 (1.27%) Front Office
10 4 (1.02%) Billing
11 3 (0.76%) French Language
11 3 (0.76%) Legal
11 3 (0.76%) Telecoms
12 2 (0.51%) Automotive
12 2 (0.51%) Italian Language
12 2 (0.51%) Manufacturing
12 2 (0.51%) Private Banking
13 1 (0.25%) Military
Job Titles
1 71 (18.07%) Developer
2 65 (16.54%) Architect
3 57 (14.50%) Analyst
4 42 (10.69%) Project Manager
5 34 (8.65%) Solutions Architect
6 31 (7.89%) Consultant
7 24 (6.11%) Technical Architect
8 20 (5.09%) Business Analyst
9 19 (4.83%) C# Developer
9 19 (4.83%) CRM Consultant
10 18 (4.58%) Dynamics CRM Consultant
11 17 (4.33%) CRM Manager
11 17 (4.33%) IT Manager
12 16 (4.07%) Applications Support
12 16 (4.07%) CRM Developer
12 16 (4.07%) Functional Consultant
12 16 (4.07%) Microsoft Consultant
12 16 (4.07%) Microsoft CRM Consultant
12 16 (4.07%) Support Analyst
13 15 (3.82%) Senior Developer
Libraries, Frameworks & Software Standards
1 100 (25.45%) .NET
2 91 (23.16%) CSS
3 74 (18.83%) Web Services
4 66 (16.79%) ASP.NET Web API
5 61 (15.52%) jQuery
6 53 (13.49%) .NET Core
6 53 (13.49%) Entity Framework
6 53 (13.49%) Twitter Bootstrap
7 52 (13.23%) React
8 42 (10.69%) HTML
9 33 (8.40%) Mason
10 28 (7.12%) ASP.NET
11 18 (4.58%) .NET Framework
11 18 (4.58%) XML
12 14 (3.56%) ASP.NET MVC
13 12 (3.05%) ASP.NET Web Forms
13 12 (3.05%) COM
13 12 (3.05%) SOAP
13 12 (3.05%) WPF
14 10 (2.54%) Razor View Engine
Miscellaneous
1 89 (22.65%) Analytical Skills
2 60 (15.27%) N-Tier
3 51 (12.98%) Computer Science
4 17 (4.33%) Management Information System
5 15 (3.82%) Greenfield Project
5 15 (3.82%) Hedge funds
6 11 (2.80%) Enterprise Cloud
6 11 (2.80%) Self-Motivation
7 10 (2.54%) iSeries
7 10 (2.54%) Mainframe
7 10 (2.54%) Mobile App
7 10 (2.54%) Social Media
8 8 (2.04%) Data Structures
8 8 (2.04%) Fintech
9 7 (1.78%) Reinsurance
9 7 (1.78%) Virtual Team
10 6 (1.53%) Foreign Exchange (FX)
10 6 (1.53%) User Experience
11 5 (1.27%) Enterprise Software
12 4 (1.02%) NHS
Operating Systems
1 31 (7.89%) Windows
2 17 (4.33%) Linux
3 13 (3.31%) Windows Server
4 9 (2.29%) Windows Server 2012
5 7 (1.78%) Windows 10
6 2 (0.51%) Debian
6 2 (0.51%) Red Hat Enterprise Linux
6 2 (0.51%) Unix
7 1 (0.25%) Android
7 1 (0.25%) Apple iOS
7 1 (0.25%) Mac OS X
7 1 (0.25%) Solaris
7 1 (0.25%) Ubuntu
7 1 (0.25%) Windows 7
7 1 (0.25%) Windows 8
7 1 (0.25%) Windows Server 2003
Processes & Methodologies
1 117 (29.77%) Agile Software Development
2 80 (20.36%) MVC
3 67 (17.05%) OO
4 62 (15.78%) SOA
4 62 (15.78%) SOLID
5 60 (15.27%) Continuous Integration
5 60 (15.27%) Don't repeat yourself (DRY)
5 60 (15.27%) Microservices
6 58 (14.76%) Mentoring
7 55 (13.99%) Deployment Automation
8 51 (12.98%) UML
8 51 (12.98%) Waterfall
9 50 (12.72%) Test Automation
10 49 (12.47%) Decision-Making
11 48 (12.21%) TOGAF
12 46 (11.70%) Enterprise Architecture
12 46 (11.70%) Technical Architecture
13 44 (11.20%) Systems Analysis
14 43 (10.94%) MODAF
14 43 (10.94%) Zachman Framework
Programming Languages
1 140 (35.62%) SQL
2 100 (25.45%) JavaScript
3 99 (25.19%) C#
4 70 (17.81%) T-SQL
5 22 (5.60%) Python
6 16 (4.07%) Java
7 13 (3.31%) PowerShell
8 10 (2.54%) PHP
9 9 (2.29%) C
10 7 (1.78%) Apex Code
10 7 (1.78%) VBA
11 4 (1.02%) Ruby
12 3 (0.76%) Bash Shell
12 3 (0.76%) VB
13 2 (0.51%) Bourne shell
13 2 (0.51%) C-shell
13 2 (0.51%) Korn
13 2 (0.51%) Perl
13 2 (0.51%) R
13 2 (0.51%) Shell Script
Qualifications
1 85 (21.63%) Degree
2 45 (11.45%) Computer Science Degree
3 8 (2.04%) PMP
4 7 (1.78%) PMI Certification
5 6 (1.53%) MCSA
5 6 (1.53%) MCSE
5 6 (1.53%) Microsoft Certification
6 5 (1.27%) PRINCE2 Practitioner
7 4 (1.02%) Master's Degree
8 3 (0.76%) CCNA
8 3 (0.76%) Cisco Certification
9 2 (0.51%) AWS Certification
9 2 (0.51%) ITIL Certification
9 2 (0.51%) MBA
9 2 (0.51%) Numerate Degree
10 1 (0.25%) ISEB
10 1 (0.25%) MOS
10 1 (0.25%) PhD
10 1 (0.25%) PRINCE2 Certification
10 1 (0.25%) TOGAF Certification
Quality Assurance & Compliance
1 8 (2.04%) GDPR
1 8 (2.04%) SLA
2 7 (1.78%) QA
3 3 (0.76%) ISO/IEC 27001
4 2 (0.51%) ISO 9001
4 2 (0.51%) MiFID
4 2 (0.51%) SEPA
5 1 (0.25%) AIFMD
5 1 (0.25%) Data Quality
System Software
1 13 (3.31%) Active Directory
1 13 (3.31%) VMware Infrastructure
2 5 (1.27%) Docker
3 4 (1.02%) Hyper-V
4 2 (0.51%) VMware ESXi
4 2 (0.51%) XenServer
5 1 (0.25%) Virtual Machines
5 1 (0.25%) XenApp
Systems Management
1 2 (0.51%) Mesos
1 2 (0.51%) Opscode Chef
1 2 (0.51%) Puppet
1 2 (0.51%) Single Sign-On
2 1 (0.25%) Ansible
2 1 (0.25%) Kubernetes
2 1 (0.25%) SCCM
Vendors
1 124 (31.55%) Microsoft
2 89 (22.65%) Salesforce.com
3 58 (14.76%) Nintex
4 27 (6.87%) Oracle
5 17 (4.33%) VMware
6 10 (2.54%) Google
6 10 (2.54%) IBM
7 9 (2.29%) SAP
7 9 (2.29%) Tableau
8 7 (1.78%) Adobe
8 7 (1.78%) Citrix
8 7 (1.78%) Siebel
9 5 (1.27%) Jitterbit
10 4 (1.02%) Cognizant
10 4 (1.02%) Informatica
10 4 (1.02%) Marketo
10 4 (1.02%) Pardot
10 4 (1.02%) Remedy
11 3 (0.76%) Apple
11 3 (0.76%) HubSpot