The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
London / City of London
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 73 81 57
Rank change year-on-year +8 -24  
Permanent jobs citing CRM 187 231 437
As % of all permanent IT jobs advertised in the City of London 3.64% 3.63% 4.30%
As % of the Processes & Methodologies category 4.08% 4.00% 4.81%
Number of salaries quoted 163 207 379
Median salary £53,000 £62,500 £52,500
Median salary % change year-on-year -15.20% +19.04%  
90% offered a salary of more than £35,000 £31,250 £31,250
10% offered a salary of more than £81,000 £88,750 £80,000
UK excluding London median salary £43,500 £42,500 £42,250
% change year-on-year +2.35% +0.59%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process and methodology skills.

Process & Methodology Skills
City of London
Permanent job vacancies with a requirement for process and methodology skills 4579 5771 9076
As % of all permanent IT job vacancies advertised in the City of London 89.10% 90.58% 89.21%
Number of salaries quoted 17094 23089 29776
Median salary £62,500 £60,500 £57,500
Median salary % change year-on-year +3.30% +5.21%  
90% offered a salary of more than £37,500 £37,500 £36,250
10% offered a salary of more than £90,000 £87,500 £87,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the City of London.

Salary trend for CRM in the City of London

CRM
Salary Histogram in the City of London

The salary distribution of IT jobs citing CRM in the City of London over the 3 months to 28 June 2017.

Salary histogram for CRM in the City of London

For the 6 months to 28 June 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for CRM.

1 164 (38.41%) Finance
2 150 (35.13%) Microsoft
3 123 (28.81%) Agile Software Development
4 107 (25.06%) Dynamics CRM
5 99 (23.19%) Project Management
6 91 (21.31%) SQL
6 91 (21.31%) SQL Server
7 90 (21.08%) Degree
8 82 (19.20%) Salesforce.com
9 80 (18.74%) Marketing
10 72 (16.86%) Analytical Skills
11 68 (15.93%) .NET
12 66 (15.46%) Business Analysis
13 65 (15.22%) SharePoint
14 64 (14.99%) JavaScript
15 56 (13.11%) C#
16 51 (11.94%) Microsoft Excel
17 49 (11.48%) PRINCE2
18 46 (10.77%) ITIL
19 45 (10.54%) CSS
19 45 (10.54%) Test Automation
20 44 (10.30%) E-Commerce
21 41 (9.60%) Retail
21 41 (9.60%) Data Analysis
21 41 (9.60%) Computer Science
22 40 (9.37%) TDD
23 39 (9.13%) jQuery
23 39 (9.13%) XML
24 38 (8.90%) QA
24 38 (8.90%) Technical Architecture

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 65 (15.22%) SharePoint
2 26 (6.09%) SharePoint 2013
3 20 (4.68%) CMS
4 15 (3.51%) IIS
4 15 (3.51%) WebSphere
5 11 (2.58%) EPiServer
6 9 (2.11%) MS Exchange
7 8 (1.87%) Tomcat
8 5 (1.17%) BizTalk Server
8 5 (1.17%) Exchange Server 2013
8 5 (1.17%) SharePoint 2010
9 4 (0.94%) Confluence
9 4 (0.94%) Skype for Business
10 3 (0.70%) Drupal
11 2 (0.47%) Apache Solr
11 2 (0.47%) Exchange Server 2007
11 2 (0.47%) FileNet
11 2 (0.47%) OpenStack
11 2 (0.47%) Umbraco
12 1 (0.23%) Sitecore CMS
Applications
1 51 (11.94%) Microsoft Excel
2 20 (4.68%) Microsoft Project
3 19 (4.45%) Microsoft Office
4 13 (3.04%) Spreadsheet
5 10 (2.34%) MS Visio
6 8 (1.87%) Microsoft PowerPoint
6 8 (1.87%) SPSS
7 4 (0.94%) InfoPath
8 2 (0.47%) Photoshop
9 1 (0.23%) AutoCAD
Business Applications
1 107 (25.06%) Dynamics CRM
2 17 (3.98%) Eloqua
3 15 (3.51%) Oracle Financials
3 15 (3.51%) Oracle Retail
3 15 (3.51%) PeopleSoft Financials
4 14 (3.28%) Salesforce.com CRM
5 12 (2.81%) Siebel CRM
6 9 (2.11%) SAP SD
7 8 (1.87%) NetSuite
8 7 (1.64%) FastStats
9 6 (1.41%) Dynamics AX
10 5 (1.17%) Dynamics NAV
11 4 (0.94%) BusinessWorks
11 4 (0.94%) Raiser's Edge
12 3 (0.70%) Magento
12 3 (0.70%) Payment Gateway
12 3 (0.70%) Sage CRM
12 3 (0.70%) SAP CO
12 3 (0.70%) SAP CRM
12 3 (0.70%) SAP Hybris
Cloud Services
1 36 (8.43%) Microsoft Azure
2 25 (5.85%) Cloud Computing
3 20 (4.68%) SaaS
4 14 (3.28%) Dynamics 365
4 14 (3.28%) Salesforce Service Cloud
5 13 (3.04%) Office 365
6 11 (2.58%) Force.com
7 7 (1.64%) Yammer
8 6 (1.41%) FinancialForce.com
8 6 (1.41%) Google Analytics
9 5 (1.17%) Amazon AWS
9 5 (1.17%) Salesforce Sales Cloud
10 4 (0.94%) Amazon EC2
11 3 (0.70%) Boomi
11 3 (0.70%) Mimecast
11 3 (0.70%) SuccessFactors
12 2 (0.47%) Oracle Service Cloud
13 1 (0.23%) AdWords
13 1 (0.23%) Azure Active Directory
13 1 (0.23%) Azure Data Factory
Communications & Networking
1 9 (2.11%) Internet
2 8 (1.87%) TCP/IP
3 6 (1.41%) Intranet
4 4 (0.94%) Firewall
4 4 (0.94%) MPLS
4 4 (0.94%) NetScaler
4 4 (0.94%) SAN
4 4 (0.94%) Skype
4 4 (0.94%) VPLS
5 3 (0.70%) LAN
5 3 (0.70%) NAS
5 3 (0.70%) Network Security
5 3 (0.70%) VPN
5 3 (0.70%) WAN
6 2 (0.47%) Remote Desktop
6 2 (0.47%) RIP
6 2 (0.47%) Unified Communications
7 1 (0.23%) Cisco IOS
7 1 (0.23%) Extranet
7 1 (0.23%) FTP
Database & Business Intelligence
1 91 (21.31%) SQL Server
2 30 (7.03%) SQL Server Integration Services
2 30 (7.03%) SQL Server Reporting Services
3 29 (6.79%) SQL Server 2012
4 25 (5.85%) SQL Server 2016
5 13 (3.04%) Data Warehouse
6 11 (2.58%) SQL Server 2008
7 10 (2.34%) Power BI
8 9 (2.11%) Relational Database
9 8 (1.87%) Big Data
10 7 (1.64%) MySQL
11 6 (1.41%) BusinessObjects
11 6 (1.41%) SQL Server Analysis Services
12 4 (0.94%) BusinessObjects Web Intelligence
12 4 (0.94%) PowerCenter
12 4 (0.94%) SAP BW
13 3 (0.70%) SAP HANA
14 2 (0.47%) Oracle Discoverer
14 2 (0.47%) Oracle OWB
14 2 (0.47%) Qlik Sense
Development Applications
1 23 (5.39%) Team Foundation Server
2 21 (4.92%) Visual Studio
3 12 (2.81%) Selenium
4 10 (2.34%) JIRA
5 7 (1.64%) Octopus Deploy
5 7 (1.64%) TeamCity
6 4 (0.94%) Git (software)
6 4 (0.94%) Subversion
7 3 (0.70%) Zephyr
8 2 (0.47%) MSBuild
8 2 (0.47%) QUnit
8 2 (0.47%) WebDriver
9 1 (0.23%) Atlassian Bamboo
9 1 (0.23%) Jenkins
General
1 164 (38.41%) Finance
2 80 (18.74%) Marketing
3 41 (9.60%) Retail
4 23 (5.39%) Advertising
5 20 (4.68%) Banking
6 12 (2.81%) Publishing
6 12 (2.81%) Telecoms
7 10 (2.34%) Back Office
7 10 (2.34%) Legal
8 8 (1.87%) Games
9 7 (1.64%) French Language
10 6 (1.41%) Billing
11 5 (1.17%) Law
12 4 (0.94%) Financial Institution
12 4 (0.94%) Front Office
12 4 (0.94%) Investment Banking
13 3 (0.70%) Automotive
13 3 (0.70%) Pharmaceutical
14 2 (0.47%) Private Banking
15 1 (0.23%) Multimedia
Job Titles
1 86 (20.14%) Analyst
2 68 (15.93%) Architect
3 48 (11.24%) Developer
4 46 (10.77%) Project Manager
5 37 (8.67%) Business Analyst
6 36 (8.43%) CRM Manager
7 28 (6.56%) Consultant
8 27 (6.32%) Technical Architect
9 25 (5.85%) CRM Analyst
10 23 (5.39%) Administrator
11 20 (4.68%) Senior Analyst
12 19 (4.45%) SQL Analyst
13 18 (4.22%) Solutions Architect
14 17 (3.98%) Applications Support
15 15 (3.51%) Infrastructure Architect
16 14 (3.28%) Cloud Architect
16 14 (3.28%) Cloud Infrastructure Architect
16 14 (3.28%) Development Manager
17 13 (3.04%) IT Manager
17 13 (3.04%) Senior Manager
Libraries, Frameworks & Software Standards
1 68 (15.93%) .NET
2 45 (10.54%) CSS
3 39 (9.13%) jQuery
3 39 (9.13%) XML
4 32 (7.49%) ASP.NET
5 31 (7.26%) HTML
5 31 (7.26%) Web Services
6 28 (6.56%) AngularJS
7 26 (6.09%) Middleware
8 22 (5.15%) WCF
9 21 (4.92%) ASP.NET Web API
9 21 (4.92%) Twitter Bootstrap
9 21 (4.92%) Visualforce
9 21 (4.92%) WPF
10 20 (4.68%) Mason
11 8 (1.87%) HTML5
12 7 (1.64%) Ajax
12 7 (1.64%) GWT
12 7 (1.64%) Struts
12 7 (1.64%) XSLT
Miscellaneous
1 72 (16.86%) Analytical Skills
2 41 (9.60%) Computer Science
3 25 (5.85%) Management Information System
4 21 (4.92%) Client/Server
4 21 (4.92%) N-Tier
5 15 (3.51%) Data Centre
6 14 (3.28%) Data Structures
7 11 (2.58%) User Experience
8 8 (1.87%) Mobile App
9 7 (1.64%) Social Media
10 5 (1.17%) Fintech
10 5 (1.17%) Greenfield Project
10 5 (1.17%) Hedge funds
10 5 (1.17%) Online Games
11 4 (0.94%) Blog
11 4 (0.94%) FMCG
11 4 (0.94%) Replication
12 3 (0.70%) e-Learning
12 3 (0.70%) Enterprise Software
12 3 (0.70%) SWIFT
Operating Systems
1 36 (8.43%) Windows
2 17 (3.98%) Windows Server
3 10 (2.34%) Windows Server 2012
4 8 (1.87%) Unix
4 8 (1.87%) Windows Server 2008
5 7 (1.64%) Windows 10
6 4 (0.94%) Linux
6 4 (0.94%) Windows 7
7 2 (0.47%) Android
8 1 (0.23%) Windows 8
Processes & Methodologies
1 123 (28.81%) Agile Software Development
2 99 (23.19%) Project Management
3 66 (15.46%) Business Analysis
4 49 (11.48%) PRINCE2
5 46 (10.77%) ITIL
6 45 (10.54%) Test Automation
7 44 (10.30%) E-Commerce
8 41 (9.60%) Data Analysis
9 40 (9.37%) TDD
10 38 (8.90%) Technical Architecture
11 37 (8.67%) Continuous Integration
12 36 (8.43%) Scrum
12 36 (8.43%) User Acceptance Testing
13 35 (8.20%) Stakeholder Management
14 34 (7.96%) Analytics
15 32 (7.49%) Document Management
16 31 (7.26%) MVC
16 31 (7.26%) Service Delivery
17 30 (7.03%) ERP
17 30 (7.03%) Workflow
Programming Languages
1 91 (21.31%) SQL
2 64 (14.99%) JavaScript
3 56 (13.11%) C#
4 28 (6.56%) VBA
5 27 (6.32%) T-SQL
6 26 (6.09%) Java
7 21 (4.92%) Apex Code
8 15 (3.51%) SOQL
9 14 (3.28%) PowerShell
10 11 (2.58%) PHP
10 11 (2.58%) VB
11 7 (1.64%) SOSL
12 6 (1.41%) VB.NET
13 3 (0.70%) C
13 3 (0.70%) C++
13 3 (0.70%) Shell Script
14 2 (0.47%) ABAP
14 2 (0.47%) PL/SQL
14 2 (0.47%) R
15 1 (0.23%) Perl
Qualifications
1 90 (21.08%) Degree
2 23 (5.39%) Computer Science Degree
3 14 (3.28%) Microsoft Certification
4 7 (1.64%) ISEB
4 7 (1.64%) PhD
4 7 (1.64%) Postgraduate
5 6 (1.41%) MCP
5 6 (1.41%) MCPD
5 6 (1.41%) MCTS
6 3 (0.70%) MCSE
6 3 (0.70%) SAP Certification
7 2 (0.47%) DBS Check
7 2 (0.47%) PMI Certification
7 2 (0.47%) PMP
7 2 (0.47%) Security Cleared
8 1 (0.23%) ACCA
8 1 (0.23%) BPSS Clearance
8 1 (0.23%) CIMA
8 1 (0.23%) Network+ Certification
8 1 (0.23%) Numerate Degree
Quality Assurance & Compliance
1 38 (8.90%) QA
2 13 (3.04%) SLA
3 10 (2.34%) Data Quality
4 3 (0.70%) MiFID
4 3 (0.70%) PMO
5 1 (0.23%) FATCA
5 1 (0.23%) GDPR
System Software
1 11 (2.58%) Active Directory
2 9 (2.11%) Hyper-V
3 8 (1.87%) VMware Infrastructure
4 6 (1.41%) XenApp
5 5 (1.17%) XenDesktop
6 4 (0.94%) VMware ESXi
7 2 (0.47%) DFS Replication
7 2 (0.47%) Microsoft App-V
7 2 (0.47%) vSphere
7 2 (0.47%) XenServer
8 1 (0.23%) Docker
8 1 (0.23%) pfSense
8 1 (0.23%) Terminal Services
Systems Management
1 5 (1.17%) Systems Management Server (SMS)
2 4 (0.94%) SCOM
3 2 (0.47%) WSUS
4 1 (0.23%) HP Data Protector
4 1 (0.23%) HP Quality Center
4 1 (0.23%) Kubernetes
4 1 (0.23%) SCCM
4 1 (0.23%) vRealize
Vendors
1 150 (35.13%) Microsoft
2 82 (19.20%) Salesforce.com
3 37 (8.67%) Oracle
4 25 (5.85%) SAP
4 25 (5.85%) Siebel
5 16 (3.75%) PeopleSoft
6 15 (3.51%) ATG
6 15 (3.51%) Hyperion
6 15 (3.51%) Retek
7 13 (3.04%) Sun
7 13 (3.04%) VMware
8 11 (2.58%) OpenText
9 10 (2.34%) Tableau
10 9 (2.11%) Citrix
11 8 (1.87%) Google
12 5 (1.17%) Cisco
12 5 (1.17%) HP
12 5 (1.17%) Marketo
12 5 (1.17%) Sage
13 4 (0.94%) Informatica
City, London
Ashdown IT
Salary: £50000 per annum + bonus, benefits
Posted: 18 hours ago
City of London
Mason Frank International
Posted: 23 hours ago
City of London
Nigel Frank International
Posted: 2 days ago
City, London
Senitor Associates
Salary: £20000 - £24000 per annum
Posted: 19 hours ago
City, London
Mason Frank International
Salary: £80000 - £90000 per annum + Benefits
Posted: 11 hours ago
City, London
Technology People UK
Salary: From £65,000 to £70,000 per annum + Benefits
Posted: 17 hours ago
City, London
Myles Roberts
Salary: £35000 - £45000 per annum + Car Allowance and Benefits
Posted: Yesterday
City, London
BizTek Recruitment Ltd
Salary: bonus + benefits
Posted: 6 hours ago
City, London
ANSON MCCADE
Salary: UKP 60000 per year
Posted: 19 hours ago
City of London
Anderson Frank
Posted: Yesterday
City of London
Cognitive Group Ltd
Salary: £70000 - £75000 per annum
Posted: 3 days ago
City, London
Digitech Resourcing Ltd
Salary: From £70,000 to £90,000 per annum plus 20% bonus and package
Posted: Yesterday
City, London
Ashdown IT
Salary: £32000 per annum + good benefits
Posted: 2 days ago
City of London
Cognitive Group Ltd
Salary: £110000 - £120000 per annum + Performance related bonus
Posted: 3 days ago
City, London
Staffworx Limited
Salary: excellent salary, bonus, full Benefits
Posted: 6 hours ago
City, London
Third Republic Ltd
Salary: From £50,000 to £60,000 per annum
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £60,000-80,000 + excellent, comprehensive package
Posted: Yesterday
City of London
Nigel Frank International
Posted: 8 days ago
City of London
Mason Frank International
Salary: £40000 per annum + Amazing Benefits
Posted: 23 hours ago
City, London
Intotec
Salary: From £120,000 to £140,000 per annum Fantastic Bonus + Package
Posted: 6 days ago
City, London
ARC IT Recruitment Ltd
Salary: £63000 per annum + plus bonus plus benefits
Posted: 5 days ago
City, London
Harris Global
Salary: Up to £60,000 per annum plus excellent benefits
Posted: 5 days ago
City, London
Bluetownonline
Salary: £40000 - £45000 per annum
Posted: 2 days ago
City, London
Lorien Resourcing
Salary: COMPETITIVE SALARY + BENEFITS
Posted: 5 days ago
City of London
Hays Specialist Recruitment Ltd
Salary: £60000.00 - £65000.00 per annum
Posted: 9 days ago
City of London
Huxley
Salary: £35000 - £45000 per annum + competitive
Posted: 19 days ago
City, London
Accenture
Salary: From £34,915 to £47,300 per annum
Posted: 6 days ago
City of London
Cognitive Group Ltd
Salary: £75000 - £90000 per annum
Posted: 22 days ago
City of London
Cognitive Group Ltd
Salary: £110000 - £120000 per annum
Posted: 19 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 3 days ago