Period
to 18 June 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 June 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
18 Jun 2018
Same period 2017 Same period 2016
Rank 84 67 80
Rank change year-on-year -17 +13 -31
Permanent jobs citing CRM 416 429 515
As % of all permanent IT jobs advertised in the City of London 3.77% 4.24% 3.85%
As % of the Processes & Methodologies category 4.09% 4.66% 4.21%
Number of salaries quoted 377 372 454
City of London median annual salary £65,000 £57,500 £60,000
Median salary % change year-on-year +13.04% -4.17% +14.29%
10th Percentile £33,000 £36,250 £31,250
90th Percentile £91,250 £82,500 £95,000
Central London median annual salary £62,500 £57,500 £58,000
% change year-on-year +8.70% -0.86% +10.48%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 10,180 9,200 12,225
As % of all permanent IT jobs advertised in the City of London 92.30% 90.84% 91.29%
Number of salaries quoted 9,006 8,282 11,015
City of London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £37,500 £36,250 £35,250
90th Percentile £93,750 £91,250 £87,500
Central London median annual salary £60,000 £60,000 £57,500
% change year-on-year - +4.35% +4.55%

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the City of London.

Salary trend for CRM in the City of London

CRM
Salary Histogram in the City of London

The salary distribution of IT jobs citing CRM in the City of London over the 6 months to 18 June 2018.

Salary histogram for CRM in the City of London

CRM
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the City of London region over the 6 months to 18 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -2 2 £53,750 +45.27%
Moorgate +5 1 £40,000 -5.88%
CRM
Central London

For the 6 months to 18 June 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for CRM.

1 178 (42.79%) Dynamics CRM
2 155 (37.26%) Microsoft
3 144 (34.62%) Finance
4 131 (31.49%) Agile Software Development
5 112 (26.92%) SQL
6 102 (24.52%) Salesforce.com
7 83 (19.95%) .NET
8 76 (18.27%) Advertising
9 74 (17.79%) C#
10 70 (16.83%) Analytical Skills
11 67 (16.11%) SQL Server
12 63 (15.14%) JavaScript
13 62 (14.90%) Stakeholder Management
13 62 (14.90%) Marketing
14 59 (14.18%) SharePoint
15 58 (13.94%) Microsoft Azure
16 54 (12.98%) Decision-Making
17 52 (12.50%) Project Management
18 51 (12.26%) Web Services
18 51 (12.26%) Degree
19 49 (11.78%) Dynamics 365
20 48 (11.54%) Waterfall
21 47 (11.30%) CSS
22 45 (10.82%) T-SQL
23 42 (10.10%) ITIL
23 42 (10.10%) ASP.NET Web API
24 39 (9.38%) MVC
25 38 (9.13%) Mason
26 37 (8.89%) Amazon AWS
26 37 (8.89%) OO

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (14.18%) SharePoint
2 24 (5.77%) CMS
3 11 (2.64%) Drupal
4 9 (2.16%) BizTalk Server
5 7 (1.68%) Apache Solr
6 6 (1.44%) Confluence
7 5 (1.20%) WordPress
8 4 (0.96%) IIS
9 3 (0.72%) Apache
9 3 (0.72%) Moodle
9 3 (0.72%) Tomcat
10 2 (0.48%) Oracle SOA Suite
10 2 (0.48%) SharePoint 2013
11 1 (0.24%) Elasticsearch
11 1 (0.24%) Exchange Server 2010
11 1 (0.24%) JBoss
11 1 (0.24%) MS Exchange
11 1 (0.24%) SharePoint Server
11 1 (0.24%) Skype for Business
11 1 (0.24%) WildFly
Applications
1 14 (3.37%) Microsoft Excel
2 11 (2.64%) Microsoft Office
3 5 (1.20%) MS Visio
3 5 (1.20%) Spreadsheet
4 3 (0.72%) Microsoft PowerPoint
4 3 (0.72%) Microsoft Project
5 2 (0.48%) Photoshop
6 1 (0.24%) InVision
6 1 (0.24%) Moqups
Business Applications
1 178 (42.79%) Dynamics CRM
2 33 (7.93%) Salesforce.com CRM
3 8 (1.92%) Dynamics NAV
4 7 (1.68%) Dynamics AX
5 5 (1.20%) Eloqua
6 4 (0.96%) NetSuite
7 2 (0.48%) Advent Moxy
7 2 (0.48%) FastStats
7 2 (0.48%) Oracle CRM
7 2 (0.48%) Raiser's Edge
7 2 (0.48%) SAP Business One
8 1 (0.24%) CSG Singleview
8 1 (0.24%) Infor SunSystems
8 1 (0.24%) PeopleSoft CRM
8 1 (0.24%) Radian6
8 1 (0.24%) SAP CRM
8 1 (0.24%) SAP S/4HANA
Cloud Services
1 58 (13.94%) Microsoft Azure
2 49 (11.78%) Dynamics 365
3 37 (8.89%) Amazon AWS
4 22 (5.29%) SaaS
5 20 (4.81%) Office 365
6 18 (4.33%) IaaS
7 10 (2.40%) PaaS
7 10 (2.40%) Salesforce Sales Cloud
8 7 (1.68%) Google Analytics
9 6 (1.44%) Azure Active Directory
9 6 (1.44%) Cloud Computing
9 6 (1.44%) Salesforce Service Cloud
9 6 (1.44%) Serverless
10 5 (1.20%) Slack
11 4 (0.96%) Boomi
11 4 (0.96%) FinancialForce
12 3 (0.72%) Adobe Analytics
12 3 (0.72%) AdWords
13 2 (0.48%) G Suite
13 2 (0.48%) Twilio
Communications & Networking
1 17 (4.09%) Intranet
2 16 (3.85%) Firewall
2 16 (3.85%) WAN
3 10 (2.40%) Internet
4 9 (2.16%) LAN
5 7 (1.68%) DNS
5 7 (1.68%) VPN
6 4 (0.96%) Ethernet
6 4 (0.96%) IP Telephony
7 3 (0.72%) Skype
7 3 (0.72%) Unified Communications
7 3 (0.72%) VoIP
8 2 (0.48%) Cisco ASA
8 2 (0.48%) DHCP
8 2 (0.48%) SAN
8 2 (0.48%) SSL
8 2 (0.48%) TCP/IP
9 1 (0.24%) Network Security
9 1 (0.24%) SMS
9 1 (0.24%) VLAN
Database & Business Intelligence
1 67 (16.11%) SQL Server
2 19 (4.57%) SQL Server Integration Services
3 18 (4.33%) SQL Server Reporting Services
4 17 (4.09%) Data Warehouse
5 13 (3.13%) Power BI
6 10 (2.40%) Big Data
7 9 (2.16%) MySQL
7 9 (2.16%) SQL Server 2012
8 5 (1.20%) OLAP
8 5 (1.20%) Oracle Reports
8 5 (1.20%) Relational Database
8 5 (1.20%) SQL Server Analysis Services
9 4 (0.96%) SQL Server 2005
10 3 (0.72%) NoSQL
10 3 (0.72%) Oracle Database
10 3 (0.72%) QlikView
11 2 (0.48%) Azure SQL Database
11 2 (0.48%) Couchbase
11 2 (0.48%) SQL Server 2000
11 2 (0.48%) SQL Server 2008
Development Applications
1 29 (6.97%) Visual Studio Team System
2 28 (6.73%) Team Foundation Server
3 19 (4.57%) JIRA
4 18 (4.33%) Git (software)
5 10 (2.40%) Visual Studio
6 7 (1.68%) Jenkins
7 4 (0.96%) NUnit
7 4 (0.96%) Subversion
8 2 (0.48%) Eclipse
8 2 (0.48%) ERwin
8 2 (0.48%) Grunt
8 2 (0.48%) gulp
8 2 (0.48%) LINQPad
8 2 (0.48%) Selenium
9 1 (0.24%) Axure RP
9 1 (0.24%) Bugzilla
9 1 (0.24%) Oracle APEX
9 1 (0.24%) ReSharper
9 1 (0.24%) SQL Server Management Studio (SSMS)
9 1 (0.24%) WebDriver
General
1 144 (34.62%) Finance
2 76 (18.27%) Advertising
3 62 (14.90%) Marketing
4 19 (4.57%) Publishing
5 14 (3.37%) Banking
5 14 (3.37%) Retail
6 11 (2.64%) Back Office
7 9 (2.16%) Legal
8 7 (1.68%) Financial Institution
8 7 (1.68%) Law
9 6 (1.44%) Billing
10 5 (1.20%) Games
10 5 (1.20%) Telecoms
11 3 (0.72%) Investment Banking
11 3 (0.72%) Private Banking
12 1 (0.24%) French Language
12 1 (0.24%) German Language
12 1 (0.24%) Portuguese Language
12 1 (0.24%) Retail Banking
12 1 (0.24%) Spanish Language
Job Titles
1 75 (18.03%) Architect
2 65 (15.63%) Analyst
3 61 (14.66%) Developer
4 41 (9.86%) Consultant
5 37 (8.89%) Project Manager
6 34 (8.17%) Business Analyst
6 34 (8.17%) Solutions Architect
7 31 (7.45%) Applications Manager
8 27 (6.49%) Technical Architect
9 25 (6.01%) CRM Architect
10 22 (5.29%) Applications Support
11 20 (4.81%) CRM Consultant
11 20 (4.81%) Service Manager
12 19 (4.57%) Dynamics CRM Consultant
13 18 (4.33%) CRM Manager
13 18 (4.33%) Functional Consultant
14 17 (4.09%) Administrator
14 17 (4.09%) IT Manager
14 17 (4.09%) Microsoft Consultant
14 17 (4.09%) Microsoft CRM Consultant
Libraries, Frameworks & Software Standards
1 83 (19.95%) .NET
2 51 (12.26%) Web Services
3 47 (11.30%) CSS
4 42 (10.10%) ASP.NET Web API
5 38 (9.13%) Mason
6 35 (8.41%) jQuery
7 34 (8.17%) HTML
8 31 (7.45%) ASP.NET
9 29 (6.97%) Entity Framework
10 26 (6.25%) Twitter Bootstrap
11 23 (5.53%) React
12 22 (5.29%) .NET Core
13 15 (3.61%) REST
14 14 (3.37%) .NET Framework
14 14 (3.37%) Ajax
14 14 (3.37%) COM
14 14 (3.37%) SOAP
15 13 (3.13%) WCF
16 11 (2.64%) ASP.NET MVC
16 11 (2.64%) XML
Miscellaneous
1 70 (16.83%) Analytical Skills
2 30 (7.21%) Computer Science
3 26 (6.25%) N-Tier
4 16 (3.85%) Hedge funds
5 15 (3.61%) Greenfield Project
6 14 (3.37%) Management Information System
7 12 (2.88%) Social Media
8 11 (2.64%) Enterprise Cloud
9 10 (2.40%) Enterprise Software
10 8 (1.92%) Data Structures
10 8 (1.92%) Self-Motivation
10 8 (1.92%) User Experience
11 6 (1.44%) Virtual Team
12 5 (1.20%) Clustering
12 5 (1.20%) Equities
12 5 (1.20%) Fixed Income
12 5 (1.20%) Foreign Exchange (FX)
13 4 (0.96%) Data Centre
13 4 (0.96%) Fintech
14 3 (0.72%) Public Cloud
Operating Systems
1 31 (7.45%) Windows
2 17 (4.09%) Linux
3 12 (2.88%) Windows 10
4 9 (2.16%) Windows Server
5 7 (1.68%) Windows 7
6 6 (1.44%) Windows Server 2012
7 3 (0.72%) Red Hat Enterprise Linux
8 2 (0.48%) Debian
8 2 (0.48%) Solaris
8 2 (0.48%) Unix
8 2 (0.48%) Windows Server 2008
9 1 (0.24%) Mac OS X
9 1 (0.24%) Oracle Linux
Processes & Methodologies
1 131 (31.49%) Agile Software Development
2 62 (14.90%) Stakeholder Management
3 54 (12.98%) Decision-Making
4 52 (12.50%) Project Management
5 48 (11.54%) Waterfall
6 42 (10.10%) ITIL
7 39 (9.38%) MVC
8 37 (8.89%) Deployment Automation
8 37 (8.89%) OO
9 34 (8.17%) Continuous Integration
10 32 (7.69%) Mentoring
11 31 (7.45%) TOGAF
12 30 (7.21%) ERP
12 30 (7.21%) Problem-Solving
13 29 (6.97%) Business Intelligence
13 29 (6.97%) Enterprise Architecture
13 29 (6.97%) Scrum
14 28 (6.73%) SOA
15 27 (6.49%) Migration
15 27 (6.49%) Systems Analysis
Programming Languages
1 112 (26.92%) SQL
2 74 (17.79%) C#
3 63 (15.14%) JavaScript
4 45 (10.82%) T-SQL
5 21 (5.05%) Java
6 18 (4.33%) PHP
6 18 (4.33%) PowerShell
7 14 (3.37%) Apex Code
8 10 (2.40%) Python
9 8 (1.92%) VB.NET
10 7 (1.68%) VBA
11 5 (1.20%) C
12 4 (0.96%) Ruby
13 2 (0.48%) Bourne shell
13 2 (0.48%) Korn
13 2 (0.48%) Perl
13 2 (0.48%) Shell Script
13 2 (0.48%) VB
13 2 (0.48%) VBScript
13 2 (0.48%) XPath
Qualifications
1 51 (12.26%) Degree
2 24 (5.77%) Computer Science Degree
3 8 (1.92%) Microsoft Certification
4 6 (1.44%) MCSA
5 5 (1.20%) TOGAF Certification
6 4 (0.96%) MCSE
6 4 (0.96%) PMI Certification
6 4 (0.96%) PRINCE2 Certification
7 3 (0.72%) Master's Degree
7 3 (0.72%) PhD
8 2 (0.48%) CBAP
8 2 (0.48%) CCNA
8 2 (0.48%) Cisco Certification
8 2 (0.48%) ISEB
8 2 (0.48%) ISTQB
8 2 (0.48%) ITIL Certification
8 2 (0.48%) MBA
8 2 (0.48%) MCP
8 2 (0.48%) Numerate Degree
8 2 (0.48%) PMP
Quality Assurance & Compliance
1 14 (3.37%) SLA
2 13 (3.13%) QA
3 8 (1.92%) GDPR
3 8 (1.92%) MiFID
4 4 (0.96%) Data Quality
5 3 (0.72%) ISO 9001
5 3 (0.72%) ISO/IEC 27001
6 2 (0.48%) SEPA
7 1 (0.24%) AIFMD
7 1 (0.24%) PMO
System Software
1 25 (6.01%) Active Directory
2 15 (3.61%) VMware Infrastructure
3 11 (2.64%) Docker
4 8 (1.92%) Hyper-V
5 5 (1.20%) Virtual Machines
Systems Management
1 8 (1.92%) Opscode Chef
1 8 (1.92%) Puppet
2 4 (0.96%) Single Sign-On
3 1 (0.24%) Ansible
Vendors
1 155 (37.26%) Microsoft
2 102 (24.52%) Salesforce.com
3 36 (8.65%) Oracle
4 23 (5.53%) Nintex
5 19 (4.57%) VMware
6 13 (3.13%) Workday
7 11 (2.64%) Citrix
8 10 (2.40%) Tableau
9 9 (2.16%) SAP
10 8 (1.92%) Google
11 7 (1.68%) Siebel
12 6 (1.44%) Apple
13 5 (1.20%) Adobe
13 5 (1.20%) Bloomberg
14 4 (0.96%) Cisco
14 4 (0.96%) Marketo
14 4 (0.96%) Salesforce Marketing Cloud
14 4 (0.96%) Sitecore
15 3 (0.72%) Facebook
15 3 (0.72%) HubSpot