Period
to 23 September 2020

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 September 2020 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
23 Sep 2020
Same period 2019 Same period 2018
Rank 93 88 85
Rank change year-on-year -5 -3 -7
Permanent jobs citing CRM 115 361 389
As % of all permanent jobs advertised in the City of London 2.96% 3.61% 3.56%
As % of the Processes & Methodologies category 3.16% 3.86% 3.82%
Number of salaries quoted 108 315 372
Median annual salary £62,500 £60,000 £60,000
Median salary % change year-on-year +4.17% - +9.09%
10th Percentile £33,750 £32,500 £33,750
90th Percentile £97,250 £83,750 £85,000
Central London median annual salary £61,500 £60,000 £60,000
% change year-on-year +2.50% - +9.09%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 3,637 9,357 10,183
As % of all permanent IT jobs advertised in the City of London 93.76% 93.46% 93.24%
Number of salaries quoted 3,143 8,215 9,070
Median annual salary £70,000 £67,500 £65,000
Median salary % change year-on-year +3.70% +3.85% +8.33%
10th Percentile £44,000 £37,500 £36,750
90th Percentile £102,500 £97,500 £93,750
Central London median annual salary £70,000 £65,000 £62,500
% change year-on-year +7.69% +4.00% +4.17%

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing CRM in the City of London.

Salary trend for CRM in the City of London

CRM
Salary Histogram in the City of London

Salary distribution for jobs citing CRM in the City of London over the 6 months to 23 September 2020.

Salary histogram for CRM in the City of London

CRM
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the City of London region over the 6 months to 23 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +18 4 £34,000 -40.87%
CRM
Central London

For the 6 months to 23 September 2020, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for CRM.

1 59 (51.30%) Dynamics CRM
2 55 (47.83%) Microsoft
3 49 (42.61%) Agile Software Development
4 45 (39.13%) JavaScript
5 39 (33.91%) HTML
5 39 (33.91%) CSS
6 37 (32.17%) SQL
6 37 (32.17%) .NET
7 36 (31.30%) Finance
7 36 (31.30%) Azure
8 34 (29.57%) Scrum
9 31 (26.96%) SQL Server Integration Services
10 30 (26.09%) Degree
10 30 (26.09%) Dynamics 365
11 29 (25.22%) Salesforce.com
12 26 (22.61%) Banking
12 26 (22.61%) SQL Server Reporting Services
13 25 (21.74%) Power Platform
14 24 (20.87%) Private Banking
14 24 (20.87%) Marketing
15 23 (20.00%) Web Development
15 23 (20.00%) ASP.NET
15 23 (20.00%) OO
16 22 (19.13%) XML
16 22 (19.13%) XSD
16 22 (19.13%) Visual Studio
16 22 (19.13%) OOD
16 22 (19.13%) WCF
17 21 (18.26%) SaaS
18 18 (15.65%) SQL Server

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.09%) SharePoint
2 4 (3.48%) IIS
2 4 (3.48%) Mendix
2 4 (3.48%) SharePoint 2013
2 4 (3.48%) Tomcat
3 2 (1.74%) CMS
3 2 (1.74%) Confluence
3 2 (1.74%) Sitecore CMS
4 1 (0.87%) Umbraco
Applications
1 9 (7.83%) Microsoft Office
2 4 (3.48%) Microsoft Excel
Business Applications
1 59 (51.30%) Dynamics CRM
2 6 (5.22%) Siebel CRM
3 4 (3.48%) FastStats
3 4 (3.48%) Unica
4 3 (2.61%) Salesforce.com CRM
5 1 (0.87%) Elite 3E
5 1 (0.87%) iTrent
5 1 (0.87%) Northgate Housing
5 1 (0.87%) Oracle Applications
Cloud Services
1 36 (31.30%) Azure
2 30 (26.09%) Dynamics 365
3 25 (21.74%) Power Platform
4 21 (18.26%) SaaS
5 11 (9.57%) AWS
6 10 (8.70%) Office 365
7 6 (5.22%) Heroku
8 4 (3.48%) Azure Active Directory
8 4 (3.48%) Cloud Computing
9 2 (1.74%) PaaS
10 1 (0.87%) Amazon Kinesis
10 1 (0.87%) Azure Data Factory
10 1 (0.87%) BrowserStack
10 1 (0.87%) Force.com
10 1 (0.87%) Mimecast
10 1 (0.87%) PowerApps
10 1 (0.87%) Trello
Communications & Networking
1 6 (5.22%) VoIP
2 5 (4.35%) Cisco IOS
3 4 (3.48%) Cisco ASA
3 4 (3.48%) Cisco Firepower
3 4 (3.48%) Cisco Nexus
3 4 (3.48%) DHCP
3 4 (3.48%) DNS
3 4 (3.48%) VLAN
3 4 (3.48%) VPN
4 2 (1.74%) Internet
5 1 (0.87%) 3G
5 1 (0.87%) Firewall
5 1 (0.87%) Remote Desktop
5 1 (0.87%) SAN
5 1 (0.87%) Skype
5 1 (0.87%) Softphone
5 1 (0.87%) TCP/IP
5 1 (0.87%) Unified Communications
5 1 (0.87%) WebEx
5 1 (0.87%) Wi-Fi
Database & Business Intelligence
1 31 (26.96%) SQL Server Integration Services
2 26 (22.61%) SQL Server Reporting Services
3 18 (15.65%) SQL Server
4 6 (5.22%) MySQL
4 6 (5.22%) NoSQL
4 6 (5.22%) PostgreSQL
4 6 (5.22%) Power BI
4 6 (5.22%) Redis
4 6 (5.22%) Relational Database
4 6 (5.22%) Siebel EIM
4 6 (5.22%) SQL Server 2012
5 5 (4.35%) Data Warehouse
6 4 (3.48%) Big Data
7 2 (1.74%) SQL Server Analysis Services
8 1 (0.87%) Amazon RDS
8 1 (0.87%) Looker
Development Applications
1 22 (19.13%) Visual Studio
2 4 (3.48%) Git (software)
2 4 (3.48%) Team Foundation Server
3 3 (2.61%) gulp
3 3 (2.61%) JIRA
General
1 36 (31.30%) Finance
2 26 (22.61%) Banking
3 24 (20.87%) Marketing
3 24 (20.87%) Private Banking
4 15 (13.04%) Law
5 8 (6.96%) Retail Banking
6 4 (3.48%) Telecoms
7 3 (2.61%) Legal
8 2 (1.74%) Games
8 2 (1.74%) Retail
9 1 (0.87%) Back Office
9 1 (0.87%) Social Housing
Job Titles
1 32 (27.83%) Developer
2 23 (20.00%) Consultant
3 17 (14.78%) Technical Consultant
4 14 (12.17%) Lead Developer
5 11 (9.57%) Analyst
5 11 (9.57%) Technical Leader
6 10 (8.70%) .NET Developer
7 9 (7.83%) Architect
7 9 (7.83%) Solutions Architect
8 7 (6.09%) Lead Architect
8 7 (6.09%) Lead Solutions Architect
9 6 (5.22%) Implementation Consultant
9 6 (5.22%) Support Engineer
10 5 (4.35%) SaaS Consultant
10 5 (4.35%) Salesforce Developer
11 4 (3.48%) Data Analyst
11 4 (3.48%) Technical Implementation Consultant
12 3 (2.61%) Applications Manager
12 3 (2.61%) Integration Engineer
12 3 (2.61%) Senior Analyst
Libraries, Frameworks & Software Standards
1 39 (33.91%) CSS
1 39 (33.91%) HTML
2 37 (32.17%) .NET
3 23 (20.00%) ASP.NET
4 22 (19.13%) WCF
4 22 (19.13%) XML
4 22 (19.13%) XSD
5 10 (8.70%) REST
5 10 (8.70%) Web Services
6 6 (5.22%) CSS3
6 6 (5.22%) HTML5
6 6 (5.22%) SOAP
7 5 (4.35%) AngularJS
7 5 (4.35%) Node.js
8 4 (3.48%) .NET Framework
8 4 (3.48%) ASP.NET Web API
8 4 (3.48%) React
9 3 (2.61%) MSMQ
9 3 (2.61%) SignalR
10 2 (1.74%) Vue.js
Miscellaneous
1 11 (9.57%) Management Information System
2 9 (7.83%) Analytical Skills
3 5 (4.35%) Social Media
3 5 (4.35%) User Experience
4 4 (3.48%) EFT
4 4 (3.48%) Hybrid Cloud
4 4 (3.48%) Mobile App
5 3 (2.61%) Foreign Exchange (FX)
6 2 (1.74%) Analytical Mindset
6 2 (1.74%) Data Structures
6 2 (1.74%) Enterprise Software
6 2 (1.74%) Hedge funds
6 2 (1.74%) Self-Motivation
7 1 (0.87%) Data Centre
7 1 (0.87%) Digital Currency
7 1 (0.87%) iPad
7 1 (0.87%) PKI
7 1 (0.87%) Smartphone
7 1 (0.87%) Virtual Team
7 1 (0.87%) Wiki
Operating Systems
1 17 (14.78%) Windows
2 6 (5.22%) Linux
2 6 (5.22%) Mac OS
2 6 (5.22%) Windows Server
3 5 (4.35%) Windows 10
3 5 (4.35%) Windows Server 2012
4 2 (1.74%) Android
5 1 (0.87%) Apple iOS
5 1 (0.87%) Windows Server 2003
5 1 (0.87%) Windows Server 2016
5 1 (0.87%) Windows Server 2019
Processes & Methodologies
1 49 (42.61%) Agile Software Development
2 34 (29.57%) Scrum
3 23 (20.00%) OO
3 23 (20.00%) Web Development
4 22 (19.13%) OOD
5 13 (11.30%) Business Intelligence
6 12 (10.43%) Digital Transformation Programme
7 10 (8.70%) Migration
8 9 (7.83%) ITIL
8 9 (7.83%) Project Delivery
9 8 (6.96%) Analytics
9 8 (6.96%) Data Integration
9 8 (6.96%) Project Management
9 8 (6.96%) Service Delivery
9 8 (6.96%) Visualisation
10 7 (6.09%) Continuous Improvement
10 7 (6.09%) Data Mapping
10 7 (6.09%) Data Migration
10 7 (6.09%) Data Visualisation
10 7 (6.09%) SDLC
Programming Languages
1 45 (39.13%) JavaScript
2 37 (32.17%) SQL
3 15 (13.04%) C#
4 8 (6.96%) T-SQL
5 6 (5.22%) PowerShell
6 5 (4.35%) Python
7 2 (1.74%) Apex Code
7 2 (1.74%) Java
7 2 (1.74%) TypeScript
8 1 (0.87%) C++
8 1 (0.87%) PHP
8 1 (0.87%) Scala
Qualifications
1 30 (26.09%) Degree
2 4 (3.48%) Computer Science Degree
3 2 (1.74%) MCP
3 2 (1.74%) Microsoft Certification
4 1 (0.87%) CISSP
4 1 (0.87%) ITIL Certification
4 1 (0.87%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (2.61%) Data Quality
2 1 (0.87%) GDPR
2 1 (0.87%) HIPAA
2 1 (0.87%) ISO/IEC 27001
2 1 (0.87%) NIST
2 1 (0.87%) QA
2 1 (0.87%) SLA
System Software
1 6 (5.22%) Active Directory
1 6 (5.22%) Docker
2 5 (4.35%) Virtual Desktop
3 4 (3.48%) Hyper-V
Systems Management
1 4 (3.48%) Backup Exec
1 4 (3.48%) Symantec Endpoint Protection
2 1 (0.87%) CASB
2 1 (0.87%) Microsoft Intune
2 1 (0.87%) NetBackup
2 1 (0.87%) SCCM
Vendors
1 55 (47.83%) Microsoft
2 29 (25.22%) Salesforce.com
3 8 (6.96%) Siebel
4 6 (5.22%) Cisco
4 6 (5.22%) IBM
5 4 (3.48%) Apteco
5 4 (3.48%) Dell
5 4 (3.48%) Symantec
5 4 (3.48%) Veritas
6 3 (2.61%) Tableau
7 2 (1.74%) Oracle
7 2 (1.74%) Sitecore
7 2 (1.74%) Sophos
8 1 (0.87%) Brocade
8 1 (0.87%) CheckPoint
8 1 (0.87%) EMC
8 1 (0.87%) HP
8 1 (0.87%) Mitel
8 1 (0.87%) Northgate
8 1 (0.87%) SAP