Digital Customer Experience Job Trends in the City of London

Digital Customer Experience (Digital CX)
Central London > City of London

The table below provides summary statistics and salary benchmarking for jobs advertised in the City of London requiring Digital Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 27 February 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Feb 2026
Same period 2025 Same period 2024
Rank 145 156 -
Rank change year-on-year +11 - -
Permanent jobs citing Digital Customer Experience 1 2 0
As % of all permanent jobs in the City of London 0.035% 0.082% -
As % of the Processes & Methodologies category 0.041% 0.085% -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
Central London median annual salary - - -

All Process & Methodology Skills
City of London

Digital Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the City of London.

Permanent vacancies with a requirement for process or methodology skills 2,438 2,348 2,876
As % of all permanent jobs advertised in the City of London 85.36% 96.03% 93.07%
Number of salaries quoted 1,741 1,553 2,524
10th Percentile £45,000 £42,500 £40,575
25th Percentile £58,750 £55,000 £55,000
Median annual salary (50th Percentile) £80,000 £75,000 £75,000
Median % change year-on-year +6.67% - -
75th Percentile £100,000 £97,500 £97,500
90th Percentile £108,750 £118,550 £115,000
Central London median annual salary £80,000 £75,000 £75,000
% change year-on-year +6.67% - -

Digital Customer Experience
Job Vacancy Trend in the City of London

Historical trend showing the proportion of permanent IT job postings citing Digital Customer Experience relative to all permanent IT jobs advertised in the City of London.

Digital Customer Experience job vacancy trend in the City of London

Digital Customer Experience
Salary Trend in the City of London

Salary distribution trend for jobs in the City of London citing Digital Customer Experience.

Salary distribution trend for jobs in the City of London citing Digital Customer Experience

Digital Customer Experience
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) UserZoom
Cloud Services
1 1 (100.00%) Adobe Analytics
1 1 (100.00%) Contentsquare
Communications & Networking
1 1 (100.00%) Broadband
General
1 1 (100.00%) Games
Job Titles
1 1 (100.00%) Digital User Researcher
1 1 (100.00%) Lead
1 1 (100.00%) User Researcher
Miscellaneous
1 1 (100.00%) Social Media
Processes & Methodologies
1 1 (100.00%) Agile
1 1 (100.00%) AI
1 1 (100.00%) Analytics
1 1 (100.00%) Behavioural Analytics
1 1 (100.00%) Customer Experience
1 1 (100.00%) Diary Studies
1 1 (100.00%) Ethnography
1 1 (100.00%) Product Roadmap
1 1 (100.00%) Qualitative Research
1 1 (100.00%) Quantitative Research
1 1 (100.00%) Roadmaps
1 1 (100.00%) Storytelling
1 1 (100.00%) Usability Testing
1 1 (100.00%) User Research
1 1 (100.00%) User-Centered Design (UCD)
Quality Assurance & Compliance
1 1 (100.00%) Accessibility
Vendors
1 1 (100.00%) Adobe