Customer Experience (CX)
Central London > City of London
The table below provides summary statistics and salary benchmarking for jobs advertised in the City of London requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 15 January 2026, with comparisons to the same periods in the previous two years.
| 6 months to 15 Jan 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 80 | 90 | 116 |
| Rank change year-on-year | +10 | +26 | -20 |
| Permanent jobs citing Customer Experience | 53 | 76 | 41 |
| As % of all permanent jobs in the City of London | 2.28% | 2.86% | 1.48% |
| As % of the Processes & Methodologies category | 2.64% | 2.99% | 1.56% |
| Number of salaries quoted | 42 | 21 | 38 |
| 10th Percentile | £29,750 | £42,750 | £40,750 |
| 25th Percentile | £39,688 | £53,750 | £42,438 |
| Median annual salary (50th Percentile) | £55,000 | £70,000 | £78,750 |
| Median % change year-on-year | -21.43% | -11.11% | +1.61% |
| 75th Percentile | £97,188 | £108,750 | £87,500 |
| 90th Percentile | £150,000 | £130,000 | £110,375 |
| Central London median annual salary | £55,000 | £96,250 | £67,500 |
| % change year-on-year | -42.86% | +42.59% | -10.00% |
All Process & Methodology Skills
City of London
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the City of London.
| Permanent vacancies with a requirement for process or methodology skills | 2,004 | 2,540 | 2,630 |
| As % of all permanent jobs advertised in the City of London | 86.34% | 95.67% | 94.71% |
| Number of salaries quoted | 1,464 | 1,623 | 2,347 |
| 10th Percentile | £42,500 | £47,000 | £40,650 |
| 25th Percentile | £57,500 | £55,000 | £55,000 |
| Median annual salary (50th Percentile) | £77,500 | £75,000 | £75,000 |
| Median % change year-on-year | +3.33% | - | - |
| 75th Percentile | £100,000 | £95,000 | £96,250 |
| 90th Percentile | £113,750 | £117,500 | £115,000 |
| Central London median annual salary | £77,500 | £75,000 | £75,000 |
| % change year-on-year | +3.33% | - | - |
Customer Experience
Job Vacancy Trend in the City of London
Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in the City of London.
Customer Experience
Salary Trend in the City of London
Salary distribution trend for jobs in the City of London citing Customer Experience.
Customer Experience
Salary Histogram in the City of London
Salary distribution for jobs citing Customer Experience in the City of London over the 6 months to 15 January 2026.
Customer Experience
Co-Occurring Skills & Capabilities in the City of London by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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