The median annual salary for a Help Desk Support was £40,000 in advertised job vacancies in the City of London during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
London / City of London
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 230 246 289
Rank change year-on-year +16 +43  
Permanent jobs requiring a Help Desk Support 4 14 23
As % of all permanent IT jobs advertised in the City of London 0.076% 0.22% 0.22%
As % of the Job Titles category 0.080% 0.23% 0.23%
Number of salaries quoted 3 14 21
Median salary £40,000 £26,000 £24,250
Median salary % change year-on-year +53.84% +7.21%  
90% offered a salary of more than £27,600 £23,950 £20,500
10% offered a salary of more than £56,000 £60,000 £52,500
UK excluding London median salary £22,000 £22,000 £22,500
% change year-on-year - -2.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4994 6046 9814
As % of all permanent IT job vacancies advertised in the City of London 95.36% 96.17% 94.99%
Number of salaries quoted 4459 5515 8410
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £85,000 £75,500 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Support
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in the City of London

Help Desk Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in the City of London.

Salary trend for Help Desk Support in the City of London

Help Desk Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing Help Desk Support in the City of London over the 3 months to 26 June 2017.

Salary histogram for Help Desk Support in the City of London

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 26 June 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Help Desk Support in the job title.

1 10 (66.67%) Windows
1 10 (66.67%) Microsoft
2 8 (53.33%) Microsoft Office
3 6 (40.00%) Windows 7
3 6 (40.00%) MS Exchange
3 6 (40.00%) Active Directory
4 5 (33.33%) Citrix
5 4 (26.67%) Microsoft Certification
5 4 (26.67%) Windows 10
5 4 (26.67%) Finance
6 3 (20.00%) Law
6 3 (20.00%) ServiceNow
6 3 (20.00%) Windows Server
7 2 (13.33%) Hyper-V
7 2 (13.33%) Windows 8
7 2 (13.33%) Exchange Server 2013
7 2 (13.33%) Apple iOS
7 2 (13.33%) Exchange Server 2010
7 2 (13.33%) VMware Infrastructure
7 2 (13.33%) Windows Server 2008
7 2 (13.33%) VMware
7 2 (13.33%) Legal
7 2 (13.33%) Network+ Certification
7 2 (13.33%) MOS
7 2 (13.33%) MCTS
7 2 (13.33%) Exchange Server 2007
7 2 (13.33%) SCCM
7 2 (13.33%) A+ Certification
7 2 (13.33%) COM
7 2 (13.33%) VPN

Help Desk Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (40.00%) MS Exchange
2 2 (13.33%) Exchange Server 2007
2 2 (13.33%) Exchange Server 2010
2 2 (13.33%) Exchange Server 2013
Applications
1 8 (53.33%) Microsoft Office
2 1 (6.67%) Acrobat
2 1 (6.67%) Microsoft Excel
2 1 (6.67%) Microsoft PowerPoint
2 1 (6.67%) MS Visio
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 2 (13.33%) VPN
2 1 (6.67%) Internet
2 1 (6.67%) VoIP
Database & Business Intelligence
1 1 (6.67%) SQL Server
General
1 4 (26.67%) Finance
2 3 (20.00%) Law
3 2 (13.33%) Legal
4 1 (6.67%) Back Office
4 1 (6.67%) Banking
4 1 (6.67%) Games
4 1 (6.67%) Investment Banking
4 1 (6.67%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (13.33%) COM
Miscellaneous
1 1 (6.67%) Analytical Skills
1 1 (6.67%) Video Conferencing
Operating Systems
1 10 (66.67%) Windows
2 6 (40.00%) Windows 7
3 4 (26.67%) Windows 10
4 3 (20.00%) Windows Server
5 2 (13.33%) Apple iOS
5 2 (13.33%) Windows 8
5 2 (13.33%) Windows Server 2008
6 1 (6.67%) Mac OS
Processes & Methodologies
1 1 (6.67%) E-Commerce
1 1 (6.67%) Hardware Maintenance
1 1 (6.67%) ITIL
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 4 (26.67%) Microsoft Certification
2 2 (13.33%) A+ Certification
2 2 (13.33%) MCTS
2 2 (13.33%) MOS
2 2 (13.33%) Network+ Certification
3 1 (6.67%) MCP
System Software
1 6 (40.00%) Active Directory
2 2 (13.33%) Hyper-V
2 2 (13.33%) VMware Infrastructure
Systems Management
1 2 (13.33%) SCCM
Vendors
1 10 (66.67%) Microsoft
2 5 (33.33%) Citrix
3 3 (20.00%) ServiceNow
4 2 (13.33%) VMware
5 1 (6.67%) Adobe
5 1 (6.67%) Apple
5 1 (6.67%) iManage
5 1 (6.67%) Interwoven
City, London
Oscar
Salary: £23000 - £26000 per annum + Benefits
Posted: 8 hours ago
City, London
Senitor Associates
Salary: £35000 - £37000 per annum
Posted: 5 days ago
City, London
Dataquest UK Ltd
Salary: From £20,000 to £25,000 per annum Depending on experience, plus benefi
Posted: 26 days ago