The median annual salary for a Help Desk Support was £26,000 in advertised job vacancies in the City of London during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Help Desk Support
London / City of London
Rank 207 265 294
Rank change year-on-year +58 +29  
Permanent jobs requiring a Help Desk Support 11 4 25
As % of all permanent IT jobs advertised in the City of London 0.22% 0.057% 0.25%
As % of the Job Titles category 0.23% 0.059% 0.26%
Number of salaries quoted 11 4 23
Median salary £26,000 £28,750 £27,000
Median salary % change year-on-year -9.56% +6.48%  
90% offered a salary of more than £22,000 £27,150 £23,031
10% offered a salary of more than £40,000 £30,000 £39,800
UK excluding London median salary £22,000 £22,000 £22,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4868 6762 9714
As % of all permanent IT job vacancies advertised in the City of London 95.94% 95.63% 95.49%
Number of salaries quoted 4467 6044 8273
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £34,000 £35,000 £33,500
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Support
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in the City of London

Help Desk Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in the City of London.

Salary trend for Help Desk Support in the City of London

Help Desk Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing Help Desk Support in the City of London over the 3 months to 24 March 2017.

Salary histogram for Help Desk Support in the City of London

Help Desk Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 24 March 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Help Desk Support in the job title.

1 21 (87.50%) Microsoft
2 20 (83.33%) Windows
3 15 (62.50%) MS Office
4 12 (50.00%) Windows 7
5 9 (37.50%) Active Directory
6 8 (33.33%) Citrix
6 8 (33.33%) Microsoft Certification
7 7 (29.17%) MS Exchange
7 7 (29.17%) MS Excel
8 6 (25.00%) MOS
9 5 (20.83%) Windows 8
9 5 (20.83%) Windows 10
9 5 (20.83%) VMware
9 5 (20.83%) Law
9 5 (20.83%) ITIL
9 5 (20.83%) Apple
10 4 (16.67%) VPN
10 4 (16.67%) Legal
10 4 (16.67%) Finance
10 4 (16.67%) iManage
11 3 (12.50%) Windows Server
11 3 (12.50%) ServiceNow
11 3 (12.50%) Blackberry
11 3 (12.50%) ITSM
11 3 (12.50%) ITIL Certification
12 2 (8.33%) Adobe
12 2 (8.33%) Internet
12 2 (8.33%) FTP
12 2 (8.33%) HTTP
12 2 (8.33%) TCP/IP

Help Desk Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (29.17%) MS Exchange
2 2 (8.33%) Exchange Server 2007
2 2 (8.33%) Exchange Server 2010
2 2 (8.33%) Exchange Server 2013
2 2 (8.33%) SharePoint
3 1 (4.17%) Skype for Business
Applications
1 15 (62.50%) MS Office
2 7 (29.17%) MS Excel
3 2 (8.33%) MS Visio
4 1 (4.17%) Acrobat
4 1 (4.17%) MS PowerPoint
Cloud Services
1 2 (8.33%) Amazon AWS
1 2 (8.33%) Microsoft Azure
1 2 (8.33%) Office 365
2 1 (4.17%) Adobe Creative Cloud
Communications & Networking
1 4 (16.67%) VPN
2 2 (8.33%) Firewall
2 2 (8.33%) FTP
2 2 (8.33%) HTTP
2 2 (8.33%) Internet
2 2 (8.33%) SMTP
2 2 (8.33%) TCP/IP
3 1 (4.17%) Cisco IOS
3 1 (4.17%) DHCP
3 1 (4.17%) DNS
3 1 (4.17%) IP Telephony
3 1 (4.17%) LAN
3 1 (4.17%) Skype
3 1 (4.17%) VoIP
3 1 (4.17%) WAN
Database & Business Intelligence
1 1 (4.17%) Big Data
1 1 (4.17%) SQL Server
Development Applications
1 1 (4.17%) Visual Studio
General
1 5 (20.83%) Law
2 4 (16.67%) Finance
2 4 (16.67%) Legal
3 2 (8.33%) Banking
4 1 (4.17%) Back Office
4 1 (4.17%) International Banking
4 1 (4.17%) Investment Banking
4 1 (4.17%) Marketing
4 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.17%) COM
Miscellaneous
1 3 (12.50%) Blackberry
2 2 (8.33%) Analytical Skills
3 1 (4.17%) Internet of Things
3 1 (4.17%) Video Conferencing
Operating Systems
1 20 (83.33%) Windows
2 12 (50.00%) Windows 7
3 5 (20.83%) Windows 10
3 5 (20.83%) Windows 8
4 3 (12.50%) Windows Server
5 2 (8.33%) Apple iOS
5 2 (8.33%) Windows Server 2008
6 1 (4.17%) Mac OS
6 1 (4.17%) Mac OS X
6 1 (4.17%) Windows Mobile
Processes & Methodologies
1 5 (20.83%) ITIL
2 3 (12.50%) ITSM
3 1 (4.17%) Incident Management
3 1 (4.17%) ITIL V2
3 1 (4.17%) Migration
3 1 (4.17%) Service Management
3 1 (4.17%) Workflow
Programming Languages
1 2 (8.33%) SQL
Qualifications
1 8 (33.33%) Microsoft Certification
2 6 (25.00%) MOS
3 3 (12.50%) ITIL Certification
4 2 (8.33%) A+ Certification
4 2 (8.33%) MCP
4 2 (8.33%) MCTS
4 2 (8.33%) Network+ Certification
5 1 (4.17%) MCSA
5 1 (4.17%) MCSE
System Software
1 9 (37.50%) Active Directory
2 2 (8.33%) Hyper-V
2 2 (8.33%) VMware Infrastructure
Systems Management
1 2 (8.33%) SCCM
2 1 (4.17%) Jamf Pro
Vendors
1 21 (87.50%) Microsoft
2 8 (33.33%) Citrix
3 5 (20.83%) Apple
3 5 (20.83%) VMware
4 4 (16.67%) iManage
5 3 (12.50%) ServiceNow
6 2 (8.33%) Adobe
6 2 (8.33%) Trend Micro
7 1 (4.17%) Cisco
7 1 (4.17%) Intel Security
7 1 (4.17%) Interwoven
City, London
Statesman Travel Limited
Salary: Up to £35,000 per annum
Posted: 16 days ago