Period
to 19 October 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Service Delivery Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery Management over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

Service Delivery Management
Central London > City of London
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 342 314 346
Rank change year-on-year -28 +32 +71
Permanent jobs citing Service Delivery Management 6 12 6
As % of all permanent IT jobs advertised in the City of London 0.054% 0.12% 0.050%
As % of the Processes & Methodologies category 0.059% 0.13% 0.055%
Number of salaries quoted 6 10 6
City of London median annual salary £70,000 £58,750 £56,250
Median salary % change year-on-year +19.15% +4.44% -13.46%
10th Percentile £52,500 £52,500 £41,875
90th Percentile £77,500 £77,500 £75,000
Central London median annual salary £60,000 £58,750 £56,250
% change year-on-year +2.13% +4.44% -13.46%

Service Delivery Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 10,217 9,118 10,881
As % of all permanent IT jobs advertised in the City of London 91.85% 91.61% 90.89%
Number of salaries quoted 9,143 8,224 9,941
City of London median annual salary £65,000 £60,000 £60,000
Median salary % change year-on-year +8.33% - +4.35%
10th Percentile £37,000 £36,250 £35,000
90th Percentile £95,000 £93,750 £88,750
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% +1.77%

Service Delivery Management
Job Vacancy Trend in the City of London

Job postings citing Service Delivery Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Service Delivery Management in the City of London

Service Delivery Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery Management in the City of London.

Salary trend for Service Delivery Management in the City of London

Service Delivery Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Delivery Management in the City of London over the 6 months to 19 October 2018.

Salary histogram for Service Delivery Management in the City of London

For the 6 months to 19 October 2018, IT jobs citing Service Delivery Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Service Delivery Management.

1 6 (100.00%) Service Delivery
2 5 (83.33%) ITIL
2 5 (83.33%) SLA
3 3 (50.00%) Business Development
3 3 (50.00%) Stakeholder Management
3 3 (50.00%) Service Management
3 3 (50.00%) Coaching
4 2 (33.33%) Continuous Improvement
4 2 (33.33%) ITSM
5 1 (16.67%) Problem Management
5 1 (16.67%) SaaS
5 1 (16.67%) PaaS
5 1 (16.67%) Information Security
5 1 (16.67%) Agile Software Development
5 1 (16.67%) Retail
5 1 (16.67%) Supplier Management
5 1 (16.67%) Finance
5 1 (16.67%) Change Control
5 1 (16.67%) Root Cause Analysis
5 1 (16.67%) Database Security
5 1 (16.67%) Service Design
5 1 (16.67%) Matrix Organization
5 1 (16.67%) GDPR
5 1 (16.67%) Collaborative Working
5 1 (16.67%) Commercial Awareness

Service Delivery Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (16.67%) PaaS
1 1 (16.67%) SaaS
General
1 1 (16.67%) Finance
1 1 (16.67%) Retail
Job Titles
1 2 (33.33%) Head of Operations
2 1 (16.67%) Analyst
2 1 (16.67%) Applications Manager
2 1 (16.67%) Applications Support
2 1 (16.67%) Applications Support Manager
2 1 (16.67%) Delivery Manager
2 1 (16.67%) Head of Delivery
2 1 (16.67%) Head of Service Delivery
2 1 (16.67%) Service Analyst
2 1 (16.67%) Service Manager
2 1 (16.67%) Services Delivery Analyst
2 1 (16.67%) Services Delivery Manager
2 1 (16.67%) Support Manager
Processes & Methodologies
1 6 (100.00%) Service Delivery
2 5 (83.33%) ITIL
3 3 (50.00%) Business Development
3 3 (50.00%) Coaching
3 3 (50.00%) Service Management
3 3 (50.00%) Stakeholder Management
4 2 (33.33%) Continuous Improvement
4 2 (33.33%) ITSM
5 1 (16.67%) Agile Software Development
5 1 (16.67%) Change Control
5 1 (16.67%) Collaborative Working
5 1 (16.67%) Commercial Awareness
5 1 (16.67%) Database Security
5 1 (16.67%) Information Security
5 1 (16.67%) Matrix Organization
5 1 (16.67%) Problem Management
5 1 (16.67%) Root Cause Analysis
5 1 (16.67%) Service Design
5 1 (16.67%) Supplier Management
Quality Assurance & Compliance
1 5 (83.33%) SLA
2 1 (16.67%) GDPR