The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
London / City of London
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 97 146 63
Rank change year-on-year +49 -83  
Permanent jobs citing Service Delivery 146 129 423
As % of all permanent IT jobs advertised in the City of London 2.85% 1.81% 4.05%
As % of the Processes & Methodologies category 3.15% 2.00% 4.62%
Number of salaries quoted 134 106 327
Median salary £56,250 £56,250 £48,500
Median salary % change year-on-year - +15.97%  
90% offered a salary of more than £35,000 £32,500 £33,500
10% offered a salary of more than £72,500 £73,750 £75,000
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process and methodology skills.

Process & Methodology Skills
City of London
Permanent job vacancies with a requirement for process and methodology skills 4641 6448 9164
As % of all permanent IT job vacancies advertised in the City of London 90.52% 90.31% 87.80%
Number of salaries quoted 4239 5742 7723
Median salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.16% +4.34%  
90% offered a salary of more than £41,000 £42,000 £37,500
10% offered a salary of more than £85,000 £82,500 £85,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the City of London.

Salary trend for Service Delivery in the City of London

Service Delivery
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Delivery in the City of London over the 3 months to 28 March 2017.

Salary histogram for Service Delivery in the City of London

For the 6 months to 28 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Delivery.

1 139 (51.67%) ITIL
2 84 (31.23%) Microsoft
3 83 (30.86%) Project Management
4 80 (29.74%) Finance
5 63 (23.42%) MS Excel
6 59 (21.93%) Service Management
7 45 (16.73%) SLA
8 43 (15.99%) Windows
9 42 (15.61%) Management Information System
10 41 (15.24%) Agile Software Development
11 40 (14.87%) ITIL Certification
12 38 (14.13%) Retail
13 36 (13.38%) Degree
14 34 (12.64%) Business Analysis
14 34 (12.64%) SQL
15 33 (12.27%) PRINCE2
15 33 (12.27%) Multichannel Retail
16 32 (11.90%) MS PowerPoint
17 31 (11.52%) SQL Server
17 31 (11.52%) E-Commerce
17 31 (11.52%) Active Directory
18 30 (11.15%) MS Office
18 30 (11.15%) ITSM
19 29 (10.78%) Continuous Improvement
19 29 (10.78%) Analytical Skills
20 28 (10.41%) SDLC
20 28 (10.41%) Banking
20 28 (10.41%) Data Management
21 26 (9.67%) VMware
21 26 (9.67%) Oracle

Service Delivery
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.58%) SharePoint
1 15 (5.58%) WebSphere
2 14 (5.20%) MS Exchange
3 8 (2.97%) Apache
4 7 (2.60%) Exchange Server 2013
4 7 (2.60%) Tomcat
5 5 (1.86%) JBoss
5 5 (1.86%) WebLogic
6 4 (1.49%) OpenStack
6 4 (1.49%) Skype for Business
7 3 (1.12%) BizTalk Server
7 3 (1.12%) Confluence
7 3 (1.12%) IIS
7 3 (1.12%) Oracle SOA Suite
8 1 (0.37%) Apache ServiceMix
8 1 (0.37%) Blackberry Enterprise Server
8 1 (0.37%) CloudStack
8 1 (0.37%) Exchange Server 2010
8 1 (0.37%) SAS
8 1 (0.37%) SharePoint 2013
Applications
1 63 (23.42%) MS Excel
2 32 (11.90%) MS PowerPoint
3 30 (11.15%) MS Office
4 7 (2.60%) MS Visio
5 6 (2.23%) MS Project
6 3 (1.12%) Spreadsheet
7 2 (0.74%) Adobe Creative Suite
8 1 (0.37%) 3ds Max
8 1 (0.37%) AutoCAD
8 1 (0.37%) Revit
Business Applications
1 15 (5.58%) Oracle Financials
1 15 (5.58%) Oracle Retail
1 15 (5.58%) PeopleSoft Financials
2 4 (1.49%) Temenos T24
3 2 (0.74%) SAP CO
3 2 (0.74%) SAP FI
3 2 (0.74%) SAP FI/CO
3 2 (0.74%) SAP MM
4 1 (0.37%) Dynamics AX
4 1 (0.37%) Dynamics CRM
4 1 (0.37%) Primavera
4 1 (0.37%) Remedy ITSM
4 1 (0.37%) SAP SD
4 1 (0.37%) WebTrends
Cloud Services
1 14 (5.20%) Office 365
2 11 (4.09%) SaaS
3 10 (3.72%) Microsoft Azure
4 5 (1.86%) Amazon AWS
5 3 (1.12%) IaaS
6 2 (0.74%) Amazon EC2
6 2 (0.74%) Amazon ELB
6 2 (0.74%) Amazon S3
6 2 (0.74%) PaaS
7 1 (0.37%) Adobe Analytics
Communications & Networking
1 17 (6.32%) LAN
2 16 (5.95%) Firewall
3 15 (5.58%) WAN
4 8 (2.97%) VPN
4 8 (2.97%) Wireless
5 7 (2.60%) Internet
6 6 (2.23%) Network Security
6 6 (2.23%) TCP/IP
7 5 (1.86%) SAN
7 5 (1.86%) VoIP
8 4 (1.49%) DNS
8 4 (1.49%) Remote Desktop
8 4 (1.49%) Skype
8 4 (1.49%) SSL
9 3 (1.12%) DHCP
9 3 (1.12%) Diameter Protocol
9 3 (1.12%) Intelligent Network
10 2 (0.74%) BGP
10 2 (0.74%) Intranet
10 2 (0.74%) MPLS
Database & Business Intelligence
1 31 (11.52%) SQL Server
2 8 (2.97%) Data Warehouse
3 7 (2.60%) SQL Server Reporting Services
4 5 (1.86%) MySQL
5 4 (1.49%) MS Access
5 4 (1.49%) SQL Server 2008
5 4 (1.49%) SQL Server Integration Services
6 3 (1.12%) InfluxDB
6 3 (1.12%) MongoDB
6 3 (1.12%) NoSQL
6 3 (1.12%) Power BI
6 3 (1.12%) PowerPivot
7 2 (0.74%) Big Data
7 2 (0.74%) BusinessObjects
7 2 (0.74%) Hadoop
7 2 (0.74%) Oracle Database
7 2 (0.74%) SQL Server Analysis Services
8 1 (0.37%) Microsoft Analysis Services
8 1 (0.37%) OpenTSDB
8 1 (0.37%) SQL Server 2016
Development Applications
1 7 (2.60%) Git (software)
2 6 (2.23%) Selenium
2 6 (2.23%) Subversion
3 5 (1.86%) JIRA
4 4 (1.49%) Jenkins
5 3 (1.12%) FishEye
5 3 (1.12%) Maven
6 1 (0.37%) Cucumber
6 1 (0.37%) Fiddler
6 1 (0.37%) Firebug
6 1 (0.37%) JMeter
6 1 (0.37%) PHPUnit
6 1 (0.37%) Visual Studio
6 1 (0.37%) WebDriver
General
1 80 (29.74%) Finance
2 38 (14.13%) Retail
3 28 (10.41%) Banking
4 20 (7.43%) Telecoms
5 7 (2.60%) Publishing
6 6 (2.23%) Law
7 4 (1.49%) Advertising
7 4 (1.49%) Legal
8 3 (1.12%) Front Office
8 3 (1.12%) Marketing
9 2 (0.74%) Back Office
9 2 (0.74%) Billing
9 2 (0.74%) Investment Banking
10 1 (0.37%) Automotive
10 1 (0.37%) Financial Institution
10 1 (0.37%) German Language
10 1 (0.37%) Manufacturing
Job Titles
1 72 (26.77%) Analyst
2 60 (22.30%) Service Manager
3 33 (12.27%) IT Manager
4 32 (11.90%) Services Delivery Manager
5 29 (10.78%) Delivery Manager
6 24 (8.92%) Architect
7 20 (7.43%) Service Analyst
8 16 (5.95%) IT Support
9 15 (5.58%) Business Analyst
9 15 (5.58%) Infrastructure Architect
9 15 (5.58%) Infrastructure Manager
10 14 (5.20%) Cloud Architect
10 14 (5.20%) Cloud Infrastructure Architect
10 14 (5.20%) ITIL Service Analyst
11 13 (4.83%) IT Analyst
11 13 (4.83%) Technical Manager
12 11 (4.09%) Account Manager
12 11 (4.09%) Support Analyst
12 11 (4.09%) Support Engineer
12 11 (4.09%) Technical Account Manager
Libraries, Frameworks & Software Standards
1 20 (7.43%) Middleware
2 9 (3.35%) .NET
3 6 (2.23%) Web Services
4 5 (1.86%) J2EE
5 4 (1.49%) CSS
5 4 (1.49%) HTML
5 4 (1.49%) XML
6 3 (1.12%) Ajax
6 3 (1.12%) jQuery
6 3 (1.12%) LAMP
7 2 (0.74%) ASP.NET
7 2 (0.74%) CSS3
7 2 (0.74%) HTML5
7 2 (0.74%) Sensu
7 2 (0.74%) XSL
8 1 (0.37%) 802.1X
8 1 (0.37%) AngularJS
8 1 (0.37%) Behat
8 1 (0.37%) JSP
8 1 (0.37%) Sass
Miscellaneous
1 42 (15.61%) Management Information System
2 29 (10.78%) Analytical Skills
3 13 (4.83%) Data Centre
3 13 (4.83%) User Experience
4 5 (1.86%) Foreign Exchange (FX)
4 5 (1.86%) Virtual Team
5 4 (1.49%) Blackberry
5 4 (1.49%) Clustering
5 4 (1.49%) Computer Science
6 3 (1.12%) Enterprise Software
6 3 (1.12%) Wiki
7 2 (0.74%) Cyberthreat
7 2 (0.74%) iPhone
7 2 (0.74%) NHS
7 2 (0.74%) Reinsurance
7 2 (0.74%) Video Conferencing
8 1 (0.37%) Blog
8 1 (0.37%) e-Learning
8 1 (0.37%) Smart Meter
8 1 (0.37%) VLE
Operating Systems
1 43 (15.99%) Windows
2 18 (6.69%) Linux
3 16 (5.95%) Windows Server 2012
4 13 (4.83%) Windows Server
5 12 (4.46%) Unix
6 7 (2.60%) Android
7 6 (2.23%) Windows 7
7 6 (2.23%) Windows Server 2008
8 4 (1.49%) Apple iOS
8 4 (1.49%) Red Hat Enterprise Linux
8 4 (1.49%) Windows 8
9 2 (0.74%) VMS
9 2 (0.74%) Windows 10
9 2 (0.74%) Windows Server 2003
9 2 (0.74%) Windows XP
10 1 (0.37%) Mac OS
10 1 (0.37%) Mac OS X
Processes & Methodologies
1 139 (51.67%) ITIL
2 83 (30.86%) Project Management
3 59 (21.93%) Service Management
4 41 (15.24%) Agile Software Development
5 34 (12.64%) Business Analysis
6 33 (12.27%) Multichannel Retail
6 33 (12.27%) PRINCE2
7 31 (11.52%) E-Commerce
8 30 (11.15%) ITSM
9 29 (10.78%) Continuous Improvement
10 28 (10.41%) Data Management
10 28 (10.41%) SDLC
11 25 (9.29%) Change Management
11 25 (9.29%) ITIL V3
12 24 (8.92%) IT Strategy
12 24 (8.92%) TDD
13 21 (7.81%) Disaster Recovery
13 21 (7.81%) Problem Management
14 20 (7.43%) Waterfall
15 19 (7.06%) Capacity Planning
Programming Languages
1 34 (12.64%) SQL
2 11 (4.09%) T-SQL
3 7 (2.60%) Java
3 7 (2.60%) Python
4 6 (2.23%) VB
5 5 (1.86%) C#
5 5 (1.86%) JavaScript
5 5 (1.86%) Shell Script
6 4 (1.49%) C
6 4 (1.49%) Perl
6 4 (1.49%) Ruby
6 4 (1.49%) VB.NET
6 4 (1.49%) VB6
7 3 (1.12%) Bash Shell
7 3 (1.12%) PowerShell
8 2 (0.74%) Erlang
8 2 (0.74%) PHP
8 2 (0.74%) VBA
Qualifications
1 40 (14.87%) ITIL Certification
2 36 (13.38%) Degree
3 17 (6.32%) Microsoft Certification
4 10 (3.72%) Security Cleared
5 8 (2.97%) CGEIT
5 8 (2.97%) CRISC
6 7 (2.60%) ISACA
7 6 (2.23%) CISSP
7 6 (2.23%) PMP
8 5 (1.86%) SC Cleared
9 4 (1.49%) CISA
9 4 (1.49%) CISM
9 4 (1.49%) PMI Certification
9 4 (1.49%) PRINCE2 Certification
10 3 (1.12%) CCNA
10 3 (1.12%) Cisco Certification
10 3 (1.12%) ITIL Foundation Certificate
10 3 (1.12%) MCSE
11 2 (0.74%) ISEB
11 2 (0.74%) MCP
Quality Assurance & Compliance
1 45 (16.73%) SLA
2 21 (7.81%) QA
3 11 (4.09%) ISO/IEC 27001
4 10 (3.72%) COBIT
5 7 (2.60%) Sarbanes-Oxley
6 1 (0.37%) BS25999
6 1 (0.37%) HMG Security Policy Framework
6 1 (0.37%) ISO22301
6 1 (0.37%) PCI DSS
6 1 (0.37%) PMO
System Software
1 31 (11.52%) Active Directory
2 25 (9.29%) VMware Infrastructure
3 10 (3.72%) Hyper-V
4 7 (2.60%) Microsoft App-V
4 7 (2.60%) XenApp
5 5 (1.86%) Docker
5 5 (1.86%) XenDesktop
6 4 (1.49%) vSphere
7 2 (0.74%) Terminal Services
7 2 (0.74%) Virtual Machines
8 1 (0.37%) DFS Replication
8 1 (0.37%) ISA Server
8 1 (0.37%) VMware ESX
Systems Management
1 7 (2.60%) Puppet
1 7 (2.60%) SCOM
2 5 (1.86%) Ansible
3 3 (1.12%) Grafana
3 3 (1.12%) Opscode Chef
3 3 (1.12%) SCCM
4 2 (0.74%) Backup Exec
4 2 (0.74%) Cacti
4 2 (0.74%) Graphite
4 2 (0.74%) Jamf Pro
4 2 (0.74%) Munin
4 2 (0.74%) Nagios
4 2 (0.74%) NetBackup
4 2 (0.74%) Salt
4 2 (0.74%) Terraform
5 1 (0.37%) Cisco CUCM
5 1 (0.37%) Cisco UCCX
5 1 (0.37%) Microsoft Data Protection Manager
5 1 (0.37%) SCDPM
5 1 (0.37%) WebSphere Cast Iron
Vendors
1 84 (31.23%) Microsoft
2 26 (9.67%) Oracle
2 26 (9.67%) VMware
3 21 (7.81%) Cisco
4 16 (5.95%) HP
5 15 (5.58%) ATG
5 15 (5.58%) Hyperion
5 15 (5.58%) PeopleSoft
5 15 (5.58%) Retek
6 14 (5.20%) Citrix
7 12 (4.46%) Dell
8 11 (4.09%) Sun
9 8 (2.97%) Apple
10 5 (1.86%) Huawei
10 5 (1.86%) ServiceNow
11 4 (1.49%) Adobe
11 4 (1.49%) jBASE
11 4 (1.49%) Temenos
12 3 (1.12%) Atlassian
12 3 (1.12%) Remedy
City, London
JM
Salary: £85000 - £90000 per annum
Posted: 11 hours ago
City, London
Quant Capital
Salary: Up to £60,000 per annum Bonus Medical Pension
Posted: 13 hours ago
City, London
I3
Salary: £55000 - £70000 per annum + + bonus + bens
Posted: Yesterday
City, London
Proprius Recruitment
Salary: From £75,000 to £90,000 per annum Excellent Flexible Banking Benefits
Posted: 8 hours ago
City, London
MACQUARIE
Posted: 3 days ago
City, London
Computer People
Salary: £90000.00 - £110000.00 per annum + Bonus & Benefits
Posted: 4 days ago
City, London
Arnold Ash Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 5 days ago
City, London
Accenture
Salary: Competitive
Posted: 11 days ago
City, London
JM
Salary: £85000 - £95000 per annum
Posted: 6 days ago
City of London
Interquest - IQ Tech
Salary: £55000 - £65000 per annum + 15% Bonus
Posted: 14 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 20 days ago
City, London
Across Health Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 18 days ago
City of London
Venturi
Salary: £50000 - £60000 per annum + 10% bonus and full benefits
Posted: 19 days ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + plus large bonus and large package
Posted: 6 days ago
City, London
Darwin Recruitment
Salary: £60000 - £85000 per annum
Posted: 6 days ago
City of London
Venturi
Salary: £65000 - £70000 per annum + bonus
Posted: 22 days ago
City, London
Across Health Ltd
Salary: From £25,000 to £35,000 per annum (negotiable based on experience)
Posted: 18 days ago
City, London
Accenture
Salary: £66,360 per annum
Posted: 15 days ago