The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
London / City of London
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 112 109 96
Rank change year-on-year -3 -13  
Permanent jobs citing Service Delivery 132 167 278
As % of all permanent IT jobs advertised in the City of London 2.54% 2.62% 2.68%
As % of the Processes & Methodologies category 2.85% 2.88% 3.00%
Number of salaries quoted 122 150 221
Median salary £51,250 £60,000 £50,000
Median salary % change year-on-year -14.58% +20.00%  
90% offered a salary of more than £32,656 £32,450 £30,000
10% offered a salary of more than £77,250 £82,500 £85,000
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process and methodology skills.

Process & Methodology Skills
City of London
Permanent job vacancies with a requirement for process and methodology skills 4638 5789 9270
As % of all permanent IT job vacancies advertised in the City of London 89.31% 90.75% 89.25%
Number of salaries quoted 4103 5287 7927
Median salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.16% +4.34%  
90% offered a salary of more than £40,000 £40,000 £39,000
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Delivery
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the City of London.

Salary trend for Service Delivery in the City of London

Service Delivery
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Delivery in the City of London over the 3 months to 22 June 2017.

Salary histogram for Service Delivery in the City of London

For the 6 months to 22 June 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Delivery.

1 141 (51.27%) ITIL
2 99 (36.00%) Microsoft
3 96 (34.91%) Project Management
4 69 (25.09%) Finance
5 63 (22.91%) Windows
6 59 (21.45%) Service Management
7 57 (20.73%) SQL Server
7 57 (20.73%) Microsoft Excel
7 57 (20.73%) SLA
8 49 (17.82%) Microsoft PowerPoint
9 47 (17.09%) Degree
10 39 (14.18%) Retail
11 38 (13.82%) Management Information System
11 38 (13.82%) Analytical Skills
12 37 (13.45%) ITSM
12 37 (13.45%) Agile Software Development
13 36 (13.09%) Active Directory
14 35 (12.73%) Linux
15 33 (12.00%) Problem Management
16 32 (11.64%) ITIL Certification
16 32 (11.64%) Change Management
17 30 (10.91%) CRM
17 30 (10.91%) E-Commerce
17 30 (10.91%) PRINCE2
17 30 (10.91%) Data Management
17 30 (10.91%) Business Analysis
18 29 (10.55%) Microsoft Office
19 28 (10.18%) Software Engineering
19 28 (10.18%) Multichannel Retail
20 27 (9.82%) Use Case

Service Delivery
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (6.55%) SharePoint
2 16 (5.82%) WebSphere
3 14 (5.09%) Tomcat
4 11 (4.00%) IIS
4 11 (4.00%) MS Exchange
5 10 (3.64%) Confluence
6 8 (2.91%) Apache
6 8 (2.91%) CMS
7 6 (2.18%) WebLogic
8 5 (1.82%) JBoss
9 4 (1.45%) Exchange Server 2013
9 4 (1.45%) OpenStack
10 3 (1.09%) BizTalk Server
10 3 (1.09%) Skype for Business
11 1 (0.36%) Apache ServiceMix
11 1 (0.36%) Blackberry Enterprise Server
11 1 (0.36%) CloudStack
11 1 (0.36%) Elasticsearch
11 1 (0.36%) Oracle SOA Suite
Applications
1 57 (20.73%) Microsoft Excel
2 49 (17.82%) Microsoft PowerPoint
3 29 (10.55%) Microsoft Office
4 10 (3.64%) Spreadsheet
5 4 (1.45%) MS Visio
6 2 (0.73%) Microsoft Project
Business Applications
1 15 (5.45%) Oracle Financials
1 15 (5.45%) Oracle Retail
1 15 (5.45%) PeopleSoft Financials
2 9 (3.27%) Dynamics CRM
3 4 (1.45%) SAP CO
3 4 (1.45%) SAP FI
3 4 (1.45%) SAP FI/CO
3 4 (1.45%) SAP MM
3 4 (1.45%) SAP SD
4 3 (1.09%) BusinessWorks
5 1 (0.36%) Dynamics AX
5 1 (0.36%) Dynamics NAV
5 1 (0.36%) Oracle CRM
5 1 (0.36%) Primavera
5 1 (0.36%) Remedy ITSM
Cloud Services
1 17 (6.18%) Office 365
2 10 (3.64%) Microsoft Azure
3 8 (2.91%) SaaS
4 6 (2.18%) Amazon AWS
5 2 (0.73%) Amazon EC2
5 2 (0.73%) Amazon ELB
5 2 (0.73%) Amazon S3
5 2 (0.73%) Azure Active Directory
5 2 (0.73%) GitHub
5 2 (0.73%) OneDrive
6 1 (0.36%) IaaS
6 1 (0.36%) Salesforce Service Cloud
Communications & Networking
1 20 (7.27%) LAN
2 19 (6.91%) WAN
3 12 (4.36%) SAN
4 11 (4.00%) Internet
5 10 (3.64%) Firewall
6 9 (3.27%) TCP/IP
7 7 (2.55%) VPN
8 5 (1.82%) MPLS
8 5 (1.82%) Network Security
8 5 (1.82%) Wireless
9 4 (1.45%) NAS
9 4 (1.45%) VoIP
10 3 (1.09%) Diameter Protocol
10 3 (1.09%) HTTP
10 3 (1.09%) Intelligent Network
10 3 (1.09%) Skype
11 2 (0.73%) DMZ
11 2 (0.73%) Kerberos
11 2 (0.73%) LDAP
11 2 (0.73%) SSL
Database & Business Intelligence
1 57 (20.73%) SQL Server
2 10 (3.64%) SQL Server Reporting Services
3 8 (2.91%) SQL Server Integration Services
4 5 (1.82%) SQL Server 2008
5 4 (1.45%) MySQL
6 3 (1.09%) Data Warehouse
6 3 (1.09%) InfluxDB
6 3 (1.09%) MongoDB
6 3 (1.09%) NoSQL
6 3 (1.09%) PowerCenter
6 3 (1.09%) SQL Server 2016
7 2 (0.73%) BusinessObjects
7 2 (0.73%) Oracle Database
7 2 (0.73%) SQL Server Analysis Services
8 1 (0.36%) Microsoft Analysis Services
8 1 (0.36%) MS Access
8 1 (0.36%) OpenTSDB
8 1 (0.36%) Oracle Reports
Development Applications
1 12 (4.36%) JIRA
2 8 (2.91%) Subversion
3 7 (2.55%) Octopus Deploy
3 7 (2.55%) TeamCity
4 6 (2.18%) Git (software)
5 4 (1.45%) Jenkins
5 4 (1.45%) Selenium
6 3 (1.09%) FishEye
7 2 (0.73%) Maven
8 1 (0.36%) Cucumber
8 1 (0.36%) JMeter
8 1 (0.36%) Visual Studio
8 1 (0.36%) WebDriver
General
1 69 (25.09%) Finance
2 39 (14.18%) Retail
3 18 (6.55%) Back Office
4 16 (5.82%) Telecoms
5 13 (4.73%) Advertising
6 12 (4.36%) Banking
7 10 (3.64%) Legal
8 9 (3.27%) Marketing
9 6 (2.18%) Law
10 4 (1.45%) Military
11 3 (1.09%) Front Office
12 2 (0.73%) Billing
12 2 (0.73%) Financial Institution
12 2 (0.73%) Investment Banking
13 1 (0.36%) Automotive
13 1 (0.36%) Pharmaceutical
13 1 (0.36%) Publishing
Job Titles
1 80 (29.09%) Analyst
2 53 (19.27%) Service Manager
3 31 (11.27%) Services Delivery Manager
4 27 (9.82%) Service Analyst
5 26 (9.45%) Delivery Manager
6 24 (8.73%) Business Systems Analyst
6 24 (8.73%) Insurance Systems Analyst
6 24 (8.73%) Systems Analyst
7 21 (7.64%) IT Manager
8 19 (6.91%) Architect
9 17 (6.18%) ITIL Service Analyst
10 16 (5.82%) Applications Support
10 16 (5.82%) Services Delivery Analyst
11 15 (5.45%) Infrastructure Architect
11 15 (5.45%) Support Analyst
12 14 (5.09%) Cloud Architect
12 14 (5.09%) Cloud Infrastructure Architect
13 13 (4.73%) IT Analyst
13 13 (4.73%) IT Support
13 13 (4.73%) Support Manager
Libraries, Frameworks & Software Standards
1 17 (6.18%) Middleware
2 12 (4.36%) .NET
3 6 (2.18%) J2EE
4 3 (1.09%) XML
4 3 (1.09%) XSL
5 2 (0.73%) FIX Protocol
5 2 (0.73%) LAMP
5 2 (0.73%) Sensu
5 2 (0.73%) Web Services
6 1 (0.36%) .NET Framework
6 1 (0.36%) AngularJS
6 1 (0.36%) ASP.NET
6 1 (0.36%) CSS
6 1 (0.36%) Elastic Stack
6 1 (0.36%) Flash
6 1 (0.36%) HTML
6 1 (0.36%) jQuery
6 1 (0.36%) Oracle Fusion
6 1 (0.36%) WebSphere MQ
Miscellaneous
1 38 (13.82%) Analytical Skills
1 38 (13.82%) Management Information System
2 15 (5.45%) User Experience
3 12 (4.36%) Data Centre
4 4 (1.45%) Clustering
4 4 (1.45%) Enterprise Software
5 3 (1.09%) Computer Science
5 3 (1.09%) Fat Client
5 3 (1.09%) NHS
5 3 (1.09%) Thin Client
5 3 (1.09%) Virtual Team
6 2 (0.73%) Blackberry
6 2 (0.73%) Celerra
6 2 (0.73%) CLARiiON
6 2 (0.73%) Cyberthreat
6 2 (0.73%) EMC VNX
6 2 (0.73%) Linux Command Line
6 2 (0.73%) Reinsurance
6 2 (0.73%) Smartphone
6 2 (0.73%) Wiki
Operating Systems
1 63 (22.91%) Windows
2 35 (12.73%) Linux
3 18 (6.55%) Windows Server
4 16 (5.82%) Unix
5 8 (2.91%) Windows Server 2008
6 7 (2.55%) Solaris
6 7 (2.55%) Windows 7
7 6 (2.18%) CentOS
7 6 (2.18%) Red Hat Enterprise Linux
8 5 (1.82%) Windows Server 2012
9 4 (1.45%) AIX
10 3 (1.09%) Android
11 2 (0.73%) Apple iOS
11 2 (0.73%) Data ONTAP
11 2 (0.73%) VMS
11 2 (0.73%) Windows 10
12 1 (0.36%) Mac OS X
12 1 (0.36%) Windows 8
12 1 (0.36%) Windows XP
Processes & Methodologies
1 141 (51.27%) ITIL
2 96 (34.91%) Project Management
3 59 (21.45%) Service Management
4 37 (13.45%) Agile Software Development
4 37 (13.45%) ITSM
5 33 (12.00%) Problem Management
6 32 (11.64%) Change Management
7 30 (10.91%) Business Analysis
7 30 (10.91%) CRM
7 30 (10.91%) Data Management
7 30 (10.91%) E-Commerce
7 30 (10.91%) PRINCE2
8 28 (10.18%) Multichannel Retail
8 28 (10.18%) Software Engineering
9 27 (9.82%) Continuous Improvement
9 27 (9.82%) ITIL V3
9 27 (9.82%) Use Case
10 26 (9.45%) DevOps
11 24 (8.73%) Service Delivery Management
12 21 (7.64%) SDLC
Programming Languages
1 27 (9.82%) T-SQL
2 25 (9.09%) SQL
3 12 (4.36%) C#
4 11 (4.00%) Java
4 11 (4.00%) PowerShell
5 10 (3.64%) Python
5 10 (3.64%) Shell Script
6 7 (2.55%) Bash Shell
7 4 (1.45%) Perl
8 3 (1.09%) C
8 3 (1.09%) Ruby
9 2 (0.73%) Erlang
9 2 (0.73%) VBA
9 2 (0.73%) VBScript
10 1 (0.36%) JavaScript
10 1 (0.36%) VB
Qualifications
1 47 (17.09%) Degree
2 32 (11.64%) ITIL Certification
3 12 (4.36%) Security Cleared
4 9 (3.27%) Microsoft Certification
5 6 (2.18%) SC Cleared
6 4 (1.45%) CCNA
6 4 (1.45%) Cisco Certification
6 4 (1.45%) MCSE
7 3 (1.09%) CCNP
7 3 (1.09%) CISA
7 3 (1.09%) CISM
7 3 (1.09%) CISSP
7 3 (1.09%) Computer Science Degree
7 3 (1.09%) ITIL Foundation Certificate
7 3 (1.09%) Master's Degree
7 3 (1.09%) PMP
8 2 (0.73%) CGEIT
8 2 (0.73%) DV Cleared
8 2 (0.73%) Numerate Degree
8 2 (0.73%) PMI Certification
Quality Assurance & Compliance
1 57 (20.73%) SLA
2 15 (5.45%) QA
3 7 (2.55%) COBIT
4 3 (1.09%) ISO/IEC 27001
5 2 (0.73%) ISO/IEC 20000
6 1 (0.36%) Data Quality
6 1 (0.36%) HMG Security Policy Framework
6 1 (0.36%) PMO
6 1 (0.36%) Sarbanes-Oxley
System Software
1 36 (13.09%) Active Directory
2 19 (6.91%) VMware Infrastructure
3 6 (2.18%) Docker
3 6 (2.18%) Hyper-V
3 6 (2.18%) Terminal Services
4 5 (1.82%) XenApp
4 5 (1.82%) XenDesktop
5 3 (1.09%) Microsoft App-V
5 3 (1.09%) NFS
5 3 (1.09%) vSphere
6 2 (0.73%) EMC RecoverPoint
6 2 (0.73%) Virtual Machines
7 1 (0.36%) Virtual Servers
Systems Management
1 9 (3.27%) Puppet
2 7 (2.55%) SCOM
3 5 (1.82%) Ansible
3 5 (1.82%) Opscode Chef
4 4 (1.45%) SCCM
5 3 (1.09%) Grafana
5 3 (1.09%) Terraform
5 3 (1.09%) vRealize
6 2 (0.73%) Cacti
6 2 (0.73%) Graphite
6 2 (0.73%) HP Data Protector
6 2 (0.73%) Munin
6 2 (0.73%) Nagios
6 2 (0.73%) NetBackup
6 2 (0.73%) Oracle RMAN
6 2 (0.73%) Salt
6 2 (0.73%) SnapMirror
6 2 (0.73%) SnapVault
7 1 (0.36%) Norton AntiVirus
7 1 (0.36%) Tivoli
Vendors
1 99 (36.00%) Microsoft
2 26 (9.45%) Oracle
3 22 (8.00%) VMware
4 15 (5.45%) ATG
4 15 (5.45%) Citrix
4 15 (5.45%) Hyperion
4 15 (5.45%) PeopleSoft
4 15 (5.45%) Retek
5 13 (4.73%) HP
5 13 (4.73%) Sun
6 12 (4.36%) Cisco
7 9 (3.27%) Red Hat
8 7 (2.55%) 3PAR
8 7 (2.55%) Brocade
8 7 (2.55%) NetApp
9 6 (2.18%) Xerox
10 5 (1.82%) Dell
10 5 (1.82%) EMC
10 5 (1.82%) Huawei
10 5 (1.82%) IBM
City, London
Robert Half
Salary: £30000 - £40000 per annum
Posted: 3 hours ago
City, London
I3
Salary: £55000 - £70000 per annum + + bonus + bens
Posted: 13 hours ago
City, London
Salt
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday
City, London
Digital Gurus
Salary: £60000 - £65000 per annum + Benefits
Posted: 6 hours ago
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 6 days ago
City, London
Evolution Recruitment Solutions
Salary: Excellent Salary + Benefits
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £40000 per annum
Posted: 3 days ago
City, London
Sanderson
Salary: £70000 - £80000 per annum + Benefits package
Posted: 7 days ago
City, London
Charles Taylor plc
Salary: Market related
Posted: 7 days ago
City, London
GCI Network Solutions
Posted: 2 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 17 days ago
City of London
Interquest - IQ Tech
Posted: 16 days ago
City, London
Apply Recruitment Ltd
Salary: From £80,000 to £85,000 per annum Bonus + car allow + excellent bens
Posted: 6 days ago
City, London
Eaglecliff Recruitment
Salary: Benefits
Posted: 3 days ago
City of London
British Red Cross
Salary: £40000 - £45000 per annum + Benefits
Posted: 17 days ago
City, London
ComputAppoint
Salary: £70000 - £85000 per annum
Posted: 6 days ago
City of London
Michael Page Technology
Salary: £55000 - £65000.00 per annum + £7000 car, 10-55% Bonus, +more!
Posted: 7 days ago
City of London
IQ Public Sector
Salary: £40000 - £45000 per annum + Negotiable
Posted: 9 days ago
City, London
Martin & Conley
Posted: 6 days ago
City of London
Hays London City Cheapside
Salary: £30000.00 - £35000.00 per annum
Posted: 10 days ago
City, London
Accenture
Salary: £66,360 per annum
Posted: 10 days ago