Service Desk Team Leader Job Trends in the City of London

Service Desk Team Lead
Central London > City of London

The median Service Desk Team Lead salary in the City of London is £65,000 per year, according to job vacancies posted during the 6 months leading to 28 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Dec 2025
Same period 2024 Same period 2023
Rank 122 168 167
Rank change year-on-year +46 -1 +90
Permanent jobs requiring a Service Desk Team Leader 4 2 4
As % of all permanent jobs in the City of London 0.19% 0.073% 0.14%
As % of the Job Titles category 0.20% 0.080% 0.15%
Number of salaries quoted 4 2 4
10th Percentile - £46,375 £38,000
25th Percentile £62,500 £46,563 £42,500
Median annual salary (50th Percentile) £65,000 £48,750 £46,250
Median % change year-on-year +33.33% +5.41% -7.50%
75th Percentile £67,500 £51,563 £50,938
90th Percentile - £52,125 £54,875
Central London median annual salary £65,000 £48,750 £47,500
% change year-on-year +33.33% +2.63% -5.00%

All Permanent IT Job Roles
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 1,957 2,513 2,748
% of permanent jobs with a recognized job title 93.91% 92.32% 95.92%
Number of salaries quoted 1,483 1,670 2,464
10th Percentile £40,000 £42,500 £40,000
25th Percentile £56,938 £55,000 £55,000
Median annual salary (50th Percentile) £75,000 £72,500 £75,000
Median % change year-on-year +3.45% -3.33% -
75th Percentile £100,000 £95,000 £96,250
90th Percentile £113,500 £115,125 £115,000
Central London median annual salary £75,000 £72,500 £73,000
% change year-on-year +3.45% -0.68% -2.67%

Service Desk Team Leader
Job Vacancy Trend in the City of London

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Team Leader' in the job title relative to all permanent IT jobs advertised in the City of London.

Service Desk Team Leader job vacancy trend in the City of London

Service Desk Team Leader
Salary Trend in the City of London

Salary distribution trend for Service Desk Team Leader job vacancies in the City of London.

Salary distribution trend for Service Desk Team Leader job vacancies in the City of London

Service Desk Team Leader Skill Set
Top 8 Co-Occurring Skills & Capabilities in the City of London

For the 6 months to 28 December 2025, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Service Desk Team Leader in the job title.

1 4 (100.00%) Elite 3E
1 4 (100.00%) iManage
1 4 (100.00%) ITIL
1 4 (100.00%) ITIL Foundation Certificate
1 4 (100.00%) ITSM
1 4 (100.00%) Service Management
1 4 (100.00%) ServiceNow
1 4 (100.00%) Ticket Management

Service Desk Team Leader Skill Set
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 4 (100.00%) Elite 3E
General
1 4 (100.00%) Law
1 4 (100.00%) Legal
1 4 (100.00%) Social Skills
Miscellaneous
1 4 (100.00%) Culture of Ownership
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) ITSM
1 4 (100.00%) Service Management
1 4 (100.00%) Ticket Management
Qualifications
1 4 (100.00%) ITIL Foundation Certificate
Vendors
1 4 (100.00%) iManage
1 4 (100.00%) ServiceNow