Period
to 26 January 2020

The table below provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 26 January 2020 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
Central London > City of London
6 months to
26 Jan 2020
Same period 2019 Same period 2018
Rank 223 270 277
Rank change year-on-year +47 +7 +32
Permanent jobs citing ServiceNow 77 56 57
As % of all permanent IT jobs advertised in the City of London 0.85% 0.54% 0.54%
As % of the Vendors category 2.28% 1.37% 1.27%
Number of salaries quoted 57 48 52
City of London median annual salary £70,000 £55,000 £57,500
Median salary % change year-on-year +27.27% -4.35% -
10th Percentile £31,700 £27,650 £25,125
90th Percentile £77,500 £90,000 £82,500
Central London median annual salary £70,000 £55,000 £51,250
% change year-on-year +27.27% +7.32% +28.13%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 3,376 4,088 4,487
As % of all permanent IT jobs advertised in the City of London 37.42% 39.77% 42.56%
Number of salaries quoted 2,842 3,612 3,910
City of London median annual salary £60,000 £60,000 £55,000
Median salary % change year-on-year - +9.09% -
10th Percentile £32,050 £31,500 £32,500
90th Percentile £90,000 £87,500 £85,000
Central London median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the City of London.

Salary trend for ServiceNow in the City of London

ServiceNow
Salary Histogram in the City of London

The salary distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 26 January 2020.

Salary histogram for ServiceNow in the City of London

For the 6 months to 26 January 2020, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ServiceNow.

1 40 (51.95%) ITIL
2 36 (46.75%) Finance
3 34 (44.16%) Windows
4 29 (37.66%) Service Management
5 28 (36.36%) Microsoft
6 25 (32.47%) SQL
7 22 (28.57%) ITSM
7 22 (28.57%) Windows 10
8 21 (27.27%) Degree
8 21 (27.27%) .NET
9 20 (25.97%) Active Directory
10 18 (23.38%) XML
11 17 (22.08%) SQL Server Integration Services
12 16 (20.78%) PowerShell
12 16 (20.78%) Unix
12 16 (20.78%) Banking
13 15 (19.48%) Management Information System
13 15 (19.48%) User Acceptance Testing
14 14 (18.18%) Disaster Recovery
14 14 (18.18%) Information Security
14 14 (18.18%) Linux
14 14 (18.18%) Oracle
15 13 (16.88%) RPG
15 13 (16.88%) DB2
15 13 (16.88%) Data Security
15 13 (16.88%) AS400
15 13 (16.88%) Migration
15 13 (16.88%) Computer Science
15 13 (16.88%) SQL Server Analysis Services
15 13 (16.88%) iSeries

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.60%) Apache
1 2 (2.60%) IIS
1 2 (2.60%) nginx
2 1 (1.30%) MS Exchange
2 1 (1.30%) SharePoint
2 1 (1.30%) SharePoint 2010
Applications
1 11 (14.29%) Microsoft Excel
1 11 (14.29%) Microsoft PowerPoint
2 9 (11.69%) Microsoft Office
Business Applications
1 11 (14.29%) Remedy ITSM
2 6 (7.79%) Salerio
3 2 (2.60%) CSG Singleview
Cloud Services
1 12 (15.58%) Office 365
2 6 (7.79%) AWS
3 5 (6.49%) Azure
4 2 (2.60%) GitHub
4 2 (2.60%) OneDrive
5 1 (1.30%) Azure Active Directory
Communications & Networking
1 4 (5.19%) DHCP
1 4 (5.19%) DMZ
1 4 (5.19%) DNS
1 4 (5.19%) LAN
1 4 (5.19%) Softphone
1 4 (5.19%) WAN
1 4 (5.19%) Wireless
2 2 (2.60%) Firewall
2 2 (2.60%) Internet
2 2 (2.60%) SSL
2 2 (2.60%) TCP/IP
Database & Business Intelligence
1 17 (22.08%) SQL Server Integration Services
2 13 (16.88%) DB2
2 13 (16.88%) SQL Server Analysis Services
3 12 (15.58%) SQL Server
4 4 (5.19%) Big Data
4 4 (5.19%) NoSQL
4 4 (5.19%) SQL Server 2005
4 4 (5.19%) SQL Server 2017
4 4 (5.19%) SQL Server Reporting Services
Development Applications
1 8 (10.39%) JIRA
2 2 (2.60%) Jenkins
2 2 (2.60%) Octopus Deploy
2 2 (2.60%) Sonatype Nexus
2 2 (2.60%) TeamCity
General
1 36 (46.75%) Finance
2 16 (20.78%) Banking
3 6 (7.79%) Front Office
4 2 (2.60%) Billing
4 2 (2.60%) Law
4 2 (2.60%) Telecoms
5 1 (1.30%) Games
Job Titles
1 32 (41.56%) Analyst
2 22 (28.57%) Support Analyst
3 13 (16.88%) Administrator
3 13 (16.88%) SQL Analyst
3 13 (16.88%) SQL Support Analyst
4 10 (12.99%) Applications Support
5 9 (11.69%) Team Leader
6 8 (10.39%) Applications Support Analyst
6 8 (10.39%) Desktop Support
6 8 (10.39%) Support Engineer
7 7 (9.09%) Desktop Team Leader
8 6 (7.79%) Junior
8 6 (7.79%) Junior Analyst
8 6 (7.79%) Junior Applications Support
8 6 (7.79%) Junior Support Analyst
9 5 (6.49%) Developer
9 5 (6.49%) Information Analyst
9 5 (6.49%) Security Analyst
9 5 (6.49%) Service Analyst
9 5 (6.49%) Support Team Leader
Libraries, Frameworks & Software Standards
1 21 (27.27%) .NET
2 18 (23.38%) XML
3 6 (7.79%) Elastic Stack
3 6 (7.79%) Regular Expression
4 4 (5.19%) Kafka
4 4 (5.19%) LDAP
5 3 (3.90%) CSS
5 3 (3.90%) HTML
6 2 (2.60%) Node.js
6 2 (2.60%) SOAP
7 1 (1.30%) AngularJS
7 1 (1.30%) REST
7 1 (1.30%) XHTML
Miscellaneous
1 15 (19.48%) Management Information System
2 13 (16.88%) Analytical Skills
2 13 (16.88%) AS400
2 13 (16.88%) iSeries
2 13 (16.88%) Reinsurance
3 6 (7.79%) Derivative
3 6 (7.79%) Equities
3 6 (7.79%) SWIFT
4 4 (5.19%) Client/Server
4 4 (5.19%) Security Operations Centre
4 4 (5.19%) Smartphone
5 1 (1.30%) Blackberry
5 1 (1.30%) Public Cloud
5 1 (1.30%) User Experience
Operating Systems
1 34 (44.16%) Windows
2 22 (28.57%) Windows 10
3 16 (20.78%) Unix
4 14 (18.18%) Linux
5 12 (15.58%) Windows Server
6 10 (12.99%) Windows 7
7 8 (10.39%) Solaris
8 6 (7.79%) Windows Server 2008
9 1 (1.30%) Android
9 1 (1.30%) Apple iOS
9 1 (1.30%) Mac OS X
Processes & Methodologies
1 40 (51.95%) ITIL
2 29 (37.66%) Service Management
3 22 (28.57%) ITSM
4 15 (19.48%) User Acceptance Testing
5 14 (18.18%) Disaster Recovery
5 14 (18.18%) Information Security
6 13 (16.88%) Computer Science
6 13 (16.88%) Data Security
6 13 (16.88%) Migration
6 13 (16.88%) Tech Ops
7 12 (15.58%) Agile Software Development
7 12 (15.58%) ITIL V3
8 11 (14.29%) Investment Management
8 11 (14.29%) Problem-Solving
8 11 (14.29%) Workflow
9 7 (9.09%) Coaching
9 7 (9.09%) Creative Thinking
9 7 (9.09%) Line Management
10 6 (7.79%) Continuous Integration
10 6 (7.79%) Portfolio Management
Programming Languages
1 25 (32.47%) SQL
2 16 (20.78%) PowerShell
3 13 (16.88%) RPG
4 6 (7.79%) Bash Shell
4 6 (7.79%) C#
5 5 (6.49%) C
6 4 (5.19%) JavaScript
7 2 (2.60%) Java
7 2 (2.60%) PHP
7 2 (2.60%) Python
Qualifications
1 21 (27.27%) Degree
2 13 (16.88%) Computer Science Degree
3 9 (11.69%) MCP
3 9 (11.69%) Microsoft Certification
4 5 (6.49%) CISM
4 5 (6.49%) CISSP
5 4 (5.19%) RHCE
6 2 (2.60%) ITIL Certification
Quality Assurance & Compliance
1 12 (15.58%) SLA
2 5 (6.49%) Cyber Essentials
2 5 (6.49%) ISO/IEC 27001
3 4 (5.19%) Cyber Essentials PLUS
4 2 (2.60%) QA
System Software
1 20 (25.97%) Active Directory
2 4 (5.19%) Firmware
2 4 (5.19%) NFS
3 2 (2.60%) XenApp
3 2 (2.60%) XenDesktop
4 1 (1.30%) VMware Infrastructure
4 1 (1.30%) VMware Workstation
Systems Management
1 6 (7.79%) Ansible
1 6 (7.79%) Nagios
1 6 (7.79%) SCCM
2 4 (5.19%) Data Guard
3 1 (1.30%) Microsoft Intune
Vendors
1 28 (36.36%) Microsoft
2 14 (18.18%) Oracle
3 11 (14.29%) Remedy
4 8 (10.39%) Splunk
5 7 (9.09%) Citrix
5 7 (9.09%) HP
6 4 (5.19%) Sybase
7 3 (3.90%) Cisco
7 3 (3.90%) Meraki
7 3 (3.90%) Sage
7 3 (3.90%) Salesforce.com
7 3 (3.90%) Sophos
8 2 (2.60%) VMware
9 1 (1.30%) Apple
9 1 (1.30%) Bloomberg
9 1 (1.30%) MobileIron
9 1 (1.30%) Reuters