Period
to 17 January 2018

The table below provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
Central London > City of London
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 274 302 321
Rank change year-on-year +28 +19 +103
Permanent jobs citing ServiceNow 56 32 63
As % of all permanent IT jobs advertised in the City of London 0.54% 0.30% 0.45%
As % of the Vendors category 1.29% 0.69% 1.00%
Number of salaries quoted 51 27 59
City of London median annual salary £57,500 £57,500 £45,000
Median salary % change year-on-year - +27.78% -10.00%
10th Percentile £26,250 £31,500 £31,250
90th Percentile £82,500 £72,500 £65,000
Central London median annual salary £53,750 £45,000 £42,500
% change year-on-year +19.44% +5.88% -5.56%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,331 4,622 6,313
As % of all permanent IT jobs advertised in the City of London 41.83% 43.08% 44.66%
Number of salaries quoted 3,786 4,204 5,496
City of London median annual salary £55,000 £55,000 £55,000
10th Percentile £32,500 £31,250 £32,000
90th Percentile £85,000 £85,000 £85,000
Central London median annual salary £55,000 £55,000 £55,000

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the City of London.

Salary trend for ServiceNow in the City of London

ServiceNow
Salary Histogram in the City of London

The salary distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 17 January 2018.

Salary histogram for ServiceNow in the City of London

For the 6 months to 17 January 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for ServiceNow.

1 28 (50.00%) ITIL
2 23 (41.07%) Windows
3 19 (33.93%) Microsoft
4 15 (26.79%) Finance
5 14 (25.00%) Microsoft Certification
5 14 (25.00%) Linux
6 12 (21.43%) Microsoft Office
6 12 (21.43%) SLA
7 11 (19.64%) Active Directory
7 11 (19.64%) PHP
7 11 (19.64%) PowerShell
7 11 (19.64%) Windows 7
8 10 (17.86%) DevOps
8 10 (17.86%) Agile Software Development
8 10 (17.86%) Degree
8 10 (17.86%) Service Management
9 9 (16.07%) Cisco Certification
9 9 (16.07%) Java
9 9 (16.07%) WAN
10 8 (14.29%) Nagios
10 8 (14.29%) JavaScript
10 8 (14.29%) Perl
10 8 (14.29%) MCSE
10 8 (14.29%) LAN
10 8 (14.29%) Microsoft Azure
10 8 (14.29%) SaaS
10 8 (14.29%) Windows Server
11 7 (12.50%) Analytical Skills
11 7 (12.50%) Root Cause Analysis
11 7 (12.50%) Incident Management

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.71%) CMS
2 5 (8.93%) MS Exchange
3 3 (5.36%) Blackberry Enterprise Server
3 3 (5.36%) Exchange Server 2007
4 2 (3.57%) Drupal
4 2 (3.57%) SharePoint
4 2 (3.57%) Skype for Business
5 1 (1.79%) IBM Notes
Applications
1 12 (21.43%) Microsoft Office
2 4 (7.14%) Microsoft Excel
2 4 (7.14%) Microsoft PowerPoint
Business Applications
1 2 (3.57%) Workday HCM
2 1 (1.79%) Dynamics CRM
2 1 (1.79%) Markit EDM
Cloud Services
1 8 (14.29%) Microsoft Azure
1 8 (14.29%) SaaS
2 6 (10.71%) Amazon AWS
3 4 (7.14%) Office 365
4 1 (1.79%) Salesforce Sales Cloud
4 1 (1.79%) Twilio
Communications & Networking
1 9 (16.07%) WAN
2 8 (14.29%) LAN
3 5 (8.93%) Firewall
3 5 (8.93%) VPN
4 3 (5.36%) Intrusion Detection
5 2 (3.57%) 4G
5 2 (3.57%) Cisco ASA
5 2 (3.57%) Skype
5 2 (3.57%) TCP/IP
6 1 (1.79%) BGP
6 1 (1.79%) DHCP
6 1 (1.79%) DNS
6 1 (1.79%) EIGRP
6 1 (1.79%) Internet
6 1 (1.79%) NetScreen
6 1 (1.79%) OSPF
6 1 (1.79%) SMS
6 1 (1.79%) SSL
6 1 (1.79%) Unified Communications
6 1 (1.79%) VoIP
Database & Business Intelligence
1 3 (5.36%) MySQL
2 2 (3.57%) MongoDB
2 2 (3.57%) Power BI
2 2 (3.57%) SQL Server Analysis Services
2 2 (3.57%) SQL Server Integration Services
Development Applications
1 6 (10.71%) Sonatype Nexus
General
1 15 (26.79%) Finance
2 6 (10.71%) Banking
3 5 (8.93%) Investment Banking
4 3 (5.36%) Front Office
4 3 (5.36%) Law
5 1 (1.79%) Advertising
5 1 (1.79%) Billing
5 1 (1.79%) Financial Institution
5 1 (1.79%) Legal
Job Titles
1 14 (25.00%) Analyst
2 6 (10.71%) Consultant
2 6 (10.71%) IT Analyst
2 6 (10.71%) Solutions Consultant
2 6 (10.71%) Support Engineer
3 5 (8.93%) Developer
3 5 (8.93%) Operations Analyst
4 4 (7.14%) Desktop Support
4 4 (7.14%) IT Manager
4 4 (7.14%) IT Services Manager
4 4 (7.14%) Service Manager
4 4 (7.14%) ServiceNow Developer
4 4 (7.14%) Windows Engineer
5 3 (5.36%) Configuration Analyst
5 3 (5.36%) Information Security Analyst
5 3 (5.36%) Security Operations Analyst
5 3 (5.36%) Software Support Engineer
5 3 (5.36%) Technical Engineer
5 3 (5.36%) Windows Administrator
5 3 (5.36%) Windows Systems Administrator
Libraries, Frameworks & Software Standards
1 5 (8.93%) CSS
1 5 (8.93%) HTML
2 4 (7.14%) Ajax
2 4 (7.14%) JSON
2 4 (7.14%) Web Services
2 4 (7.14%) XML
3 3 (5.36%) AngularJS
3 3 (5.36%) SOAP
3 3 (5.36%) XHTML
4 2 (3.57%) HTML5
5 1 (1.79%) REST
5 1 (1.79%) SAML
5 1 (1.79%) XMPP
Miscellaneous
1 7 (12.50%) Analytical Skills
2 6 (10.71%) Blackberry
3 5 (8.93%) Data Centre
4 4 (7.14%) CMDB
4 4 (7.14%) Management Information System
5 3 (5.36%) Clustering
5 3 (5.36%) Fintech
5 3 (5.36%) User Experience
6 2 (3.57%) BYOD
6 2 (3.57%) Computer Science
6 2 (3.57%) Private Cloud
6 2 (3.57%) Reinsurance
6 2 (3.57%) Smartphone
7 1 (1.79%) Enterprise Software
7 1 (1.79%) Tandem
7 1 (1.79%) Video Conferencing
Operating Systems
1 23 (41.07%) Windows
2 14 (25.00%) Linux
3 11 (19.64%) Windows 7
4 8 (14.29%) Windows Server
5 3 (5.36%) Unix
5 3 (5.36%) Windows 10
5 3 (5.36%) Windows Server 2008
5 3 (5.36%) Windows Server 2012
6 1 (1.79%) Mac OS
6 1 (1.79%) Mac OS X
Processes & Methodologies
1 28 (50.00%) ITIL
2 10 (17.86%) Agile Software Development
2 10 (17.86%) DevOps
2 10 (17.86%) Service Management
3 7 (12.50%) Change Management
3 7 (12.50%) Incident Management
3 7 (12.50%) ITSM
3 7 (12.50%) Root Cause Analysis
4 6 (10.71%) Presales
4 6 (10.71%) Project Management
5 5 (8.93%) Configuration Management
5 5 (8.93%) Kanban
5 5 (8.93%) Scrum
5 5 (8.93%) Workflow
6 4 (7.14%) ITIL V3
7 3 (5.36%) Content Management
7 3 (5.36%) Cybersecurity
7 3 (5.36%) SIEM
7 3 (5.36%) Time Management
7 3 (5.36%) Vulnerability Management
Programming Languages
1 11 (19.64%) PHP
1 11 (19.64%) PowerShell
2 9 (16.07%) Java
3 8 (14.29%) JavaScript
3 8 (14.29%) Perl
4 6 (10.71%) Ruby
5 5 (8.93%) SQL
6 3 (5.36%) C#
6 3 (5.36%) Shell Script
7 2 (3.57%) C
7 2 (3.57%) Python
7 2 (3.57%) VBScript
8 1 (1.79%) VB
Qualifications
1 14 (25.00%) Microsoft Certification
2 10 (17.86%) Degree
3 9 (16.07%) Cisco Certification
4 8 (14.29%) MCSE
5 7 (12.50%) CCNA
6 5 (8.93%) A+ Certification
6 5 (8.93%) MCDST
6 5 (8.93%) Network+ Certification
7 4 (7.14%) ITIL Certification
7 4 (7.14%) MCP
8 3 (5.36%) CCIE
8 3 (5.36%) CCIE Security
8 3 (5.36%) CCSA
8 3 (5.36%) CISM
8 3 (5.36%) CISSP
8 3 (5.36%) JNCIA
9 2 (3.57%) CCNP
10 1 (1.79%) CCVP
10 1 (1.79%) MCTS
10 1 (1.79%) Server+ Certification
Quality Assurance & Compliance
1 12 (21.43%) SLA
2 1 (1.79%) QA
System Software
1 11 (19.64%) Active Directory
2 4 (7.14%) Docker
2 4 (7.14%) VMware Infrastructure
3 3 (5.36%) Virtual Desktop
4 2 (3.57%) Microsoft App-V
4 2 (3.57%) Virtual Machines
5 1 (1.79%) Hyper-V
5 1 (1.79%) VMware NSX
5 1 (1.79%) VMware Workstation
Systems Management
1 8 (14.29%) Nagios
2 6 (10.71%) SCCM
2 6 (10.71%) ZABBIX
3 4 (7.14%) Opscode Chef
4 3 (5.36%) logstash
4 3 (5.36%) Microsoft Clustering
4 3 (5.36%) Nessus
5 2 (3.57%) Ansible
5 2 (3.57%) Check_MK
5 2 (3.57%) Puppet
5 2 (3.57%) SCOM
5 2 (3.57%) WhatsUp Gold
6 1 (1.79%) Cisco CME
6 1 (1.79%) Cisco CUCM
6 1 (1.79%) Cisco UCCX
6 1 (1.79%) McAfee ePO
6 1 (1.79%) Tivoli
Vendors
1 19 (33.93%) Microsoft
2 7 (12.50%) Citrix
2 7 (12.50%) VMware
3 6 (10.71%) New Relic
3 6 (10.71%) Splunk
4 5 (8.93%) Cisco
5 3 (5.36%) HP
5 3 (5.36%) IBM
5 3 (5.36%) Ivanti
5 3 (5.36%) SolarWinds
5 3 (5.36%) Sun
6 2 (3.57%) Adobe
6 2 (3.57%) CommVault
6 2 (3.57%) EMC
6 2 (3.57%) Informatica
6 2 (3.57%) Mitel
6 2 (3.57%) Oracle
6 2 (3.57%) Siebel
6 2 (3.57%) TIBCO
6 2 (3.57%) Wyse