Period
to 9 May 2021

The table below provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 9 May 2021 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
Central London > City of London
6 months to
9 May 2021
Same period 2020 Same period 2019
Rank 195 200 272
Rank change year-on-year +5 +72 -2
Permanent jobs citing ServiceNow 38 75 50
As % of all permanent jobs advertised in the City of London 0.77% 1.00% 0.50%
As % of the Vendors category 2.37% 2.75% 1.27%
Number of salaries quoted 22 57 46
10th Percentile £41,375 £35,000 £26,625
25th Percentile £47,813 £47,500 £36,250
Median annual salary (50th Percentile) £58,750 £70,000 £51,000
Median % change year-on-year -16.07% +37.25% +13.33%
75th Percentile £65,000 £72,500 £64,688
90th Percentile £77,250 £75,000 £82,500
Central London median annual salary £56,250 £70,000 £56,250
% change year-on-year -19.64% +24.44% +29.31%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 1,604 2,730 3,927
As % of all permanent IT jobs advertised in the City of London 32.33% 36.26% 38.99%
Number of salaries quoted 1,357 2,274 3,487
10th Percentile £42,500 £32,825 £32,500
25th Percentile £52,500 £46,250 £45,000
Median annual salary (50th Percentile) £70,000 £62,500 £60,000
Median % change year-on-year +12.00% +4.17% -
75th Percentile £87,500 £77,500 £77,500
90th Percentile £101,250 £91,250 £90,000
Central London median annual salary £67,500 £62,500 £60,000
% change year-on-year +8.00% +4.17% +4.35%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing ServiceNow in the City of London.

Salary trend for ServiceNow in the City of London

ServiceNow
Salary Histogram in the City of London

Salary distribution for jobs citing ServiceNow in the City of London over the 6 months to 9 May 2021.

Salary histogram for ServiceNow in the City of London

For the 6 months to 9 May 2021, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ServiceNow.

1 20 (52.63%) Finance
2 18 (47.37%) ITIL
3 12 (31.58%) SQL
4 11 (28.95%) ITSM
4 11 (28.95%) Azure
5 10 (26.32%) Java
5 10 (26.32%) DevOps
6 9 (23.68%) Oracle
6 9 (23.68%) Microsoft
7 8 (21.05%) Web Services
7 8 (21.05%) Service Delivery
7 8 (21.05%) Active Directory
7 8 (21.05%) Microsoft 365
8 7 (18.42%) Service Management
8 7 (18.42%) XML
8 7 (18.42%) CMDB
9 6 (15.79%) Performance Management
9 6 (15.79%) Law
9 6 (15.79%) Microsoft Office
9 6 (15.79%) SharePoint
9 6 (15.79%) Workflow
9 6 (15.79%) Management Information System
9 6 (15.79%) Single Sign-On
10 5 (13.16%) OpenShift
10 5 (13.16%) Azure Active Directory
10 5 (13.16%) Grafana
10 5 (13.16%) Project Management
10 5 (13.16%) JMS
10 5 (13.16%) XSD
10 5 (13.16%) Windows

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.79%) SharePoint
2 3 (7.89%) Apache
2 3 (7.89%) WebLogic
3 2 (5.26%) MS Exchange
4 1 (2.63%) CMS
Applications
1 6 (15.79%) Microsoft Office
2 2 (5.26%) Microsoft Excel
3 1 (2.63%) Adobe Creative Suite
3 1 (2.63%) Chatbot
Business Applications
1 1 (2.63%) Elite 3E
Cloud Services
1 11 (28.95%) Azure
2 8 (21.05%) Microsoft 365
3 5 (13.16%) Azure Active Directory
3 5 (13.16%) OpenShift
4 2 (5.26%) AWS
5 1 (2.63%) Mimecast
5 1 (2.63%) OneDrive
5 1 (2.63%) Power Platform
5 1 (2.63%) SaaS
Communications & Networking
1 1 (2.63%) DHCP
1 1 (2.63%) DNS
1 1 (2.63%) LAN
1 1 (2.63%) TCP/IP
1 1 (2.63%) WAN
Database & Business Intelligence
1 5 (13.16%) PostgreSQL
2 3 (7.89%) SQL Server Reporting Services
3 2 (5.26%) Relational Database
3 2 (5.26%) SQL Server
4 1 (2.63%) Amazon RDS
4 1 (2.63%) Oracle Reports
4 1 (2.63%) Power BI
Development Applications
1 2 (5.26%) Jenkins
1 2 (5.26%) JIRA
General
1 20 (52.63%) Finance
2 6 (15.79%) Law
3 3 (7.89%) Legal
3 3 (7.89%) Marketing
4 2 (5.26%) Banking
4 2 (5.26%) Social Housing
4 2 (5.26%) Social Skills
5 1 (2.63%) Analytical Skills
5 1 (2.63%) Back Office
5 1 (2.63%) Front Office
5 1 (2.63%) International Banking
Job Titles
1 8 (21.05%) Analyst
2 6 (15.79%) Applications Support
2 6 (15.79%) Developer
2 6 (15.79%) ServiceNow Developer
3 5 (13.16%) Support Engineer
4 4 (10.53%) Administrator
4 4 (10.53%) Applications Engineer
4 4 (10.53%) Applications Support Engineer
4 4 (10.53%) Consultant
4 4 (10.53%) Support Analyst
5 3 (7.89%) Java Engineer
5 3 (7.89%) Service Analyst
5 3 (7.89%) Service Manager
6 2 (5.26%) Applications Support Analyst
6 2 (5.26%) Architect
6 2 (5.26%) Change Analyst
6 2 (5.26%) Integration Analyst
6 2 (5.26%) IT Manager
6 2 (5.26%) Security Consultant
6 2 (5.26%) Solutions Architect
Libraries, Frameworks & Software Standards
1 8 (21.05%) Web Services
2 7 (18.42%) XML
3 5 (13.16%) JMS
3 5 (13.16%) XSD
4 3 (7.89%) CSS
4 3 (7.89%) LDAP
5 2 (5.26%) AngularJS
5 2 (5.26%) REST
5 2 (5.26%) SOAP
6 1 (2.63%) COM
6 1 (2.63%) JDBC
Miscellaneous
1 7 (18.42%) CMDB
2 6 (15.79%) Management Information System
3 1 (2.63%) Data Centre
3 1 (2.63%) Enterprise Software
3 1 (2.63%) Public Cloud
Operating Systems
1 5 (13.16%) Windows
2 4 (10.53%) Windows 10
3 3 (7.89%) Linux
4 1 (2.63%) Apple iOS
4 1 (2.63%) Mac OS
4 1 (2.63%) Mac OS X
4 1 (2.63%) Windows 7
4 1 (2.63%) Windows Server
4 1 (2.63%) Windows Server 2008
Processes & Methodologies
1 18 (47.37%) ITIL
2 11 (28.95%) ITSM
3 10 (26.32%) DevOps
4 8 (21.05%) Service Delivery
5 7 (18.42%) Service Management
6 6 (15.79%) Performance Management
6 6 (15.79%) Workflow
7 5 (13.16%) Agile Software Development
7 5 (13.16%) Incident Management
7 5 (13.16%) Project Management
8 4 (10.53%) Continuous Improvement
8 4 (10.53%) Problem Management
9 3 (7.89%) Change Management
9 3 (7.89%) Contract Management
9 3 (7.89%) Knowledge Management
9 3 (7.89%) Operations Management
10 2 (5.26%) Presales
10 2 (5.26%) SDLC
10 2 (5.26%) Task Automation
10 2 (5.26%) Workshop Facilitation
Programming Languages
1 12 (31.58%) SQL
2 10 (26.32%) Java
3 5 (13.16%) XPath
4 3 (7.89%) JavaScript
4 3 (7.89%) PowerShell
5 1 (2.63%) C
Qualifications
1 3 (7.89%) Linux+ Certification
1 3 (7.89%) MCSE
1 3 (7.89%) Microsoft Certification
2 2 (5.26%) Degree
2 2 (5.26%) Master's Degree
3 1 (2.63%) A+ Certification
3 1 (2.63%) MOS
Quality Assurance & Compliance
1 2 (5.26%) ISO/IEC 20000
1 2 (5.26%) SLA
2 1 (2.63%) COBIT
System Software
1 8 (21.05%) Active Directory
2 3 (7.89%) VMware Infrastructure
3 2 (5.26%) Docker
3 2 (5.26%) Snort
4 1 (2.63%) Virtual Desktop
Systems Management
1 6 (15.79%) Single Sign-On
2 5 (13.16%) Grafana
2 5 (13.16%) SCOM
3 3 (7.89%) Microsoft Intune
4 2 (5.26%) SCCM
5 1 (2.63%) Norton AntiVirus
Vendors
1 9 (23.68%) Microsoft
1 9 (23.68%) Oracle
2 4 (10.53%) Citrix
2 4 (10.53%) Salesforce.com
3 3 (7.89%) SolarWinds
3 3 (7.89%) VMware
4 2 (5.26%) Apple
5 1 (2.63%) Adobe
5 1 (2.63%) Avaya
5 1 (2.63%) Cisco
5 1 (2.63%) Dell KACE
5 1 (2.63%) Freshdesk
5 1 (2.63%) HP
5 1 (2.63%) Proofpoint
5 1 (2.63%) Symantec
5 1 (2.63%) Workday