Period
to 18 August 2019

The table below provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 18 August 2019 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
Central London > City of London
6 months to
18 Aug 2019
Same period 2018 Same period 2017
Rank 282 277 310
Rank change year-on-year -5 +33 -1
Permanent jobs citing ServiceNow 45 70 35
As % of all permanent IT jobs advertised in the City of London 0.44% 0.64% 0.34%
As % of the Vendors category 1.13% 1.55% 0.80%
Number of salaries quoted 39 55 27
City of London median annual salary £60,000 £42,500 £50,000
Median salary % change year-on-year +41.18% -15.00% -20.00%
10th Percentile £35,550 £29,450 £27,300
90th Percentile £78,250 £72,000 £67,000
Central London median annual salary £62,500 £46,000 £50,000
% change year-on-year +35.87% -8.00% -16.67%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 3,989 4,513 4,387
As % of all permanent IT jobs advertised in the City of London 39.42% 41.06% 42.96%
Number of salaries quoted 3,537 3,886 3,901
City of London median annual salary £62,500 £60,000 £55,000
Median salary % change year-on-year +4.17% +9.09% -
10th Percentile £32,500 £31,250 £31,750
90th Percentile £90,000 £87,500 £85,000
Central London median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the City of London.

Salary trend for ServiceNow in the City of London

ServiceNow
Salary Histogram in the City of London

The salary distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 18 August 2019.

Salary histogram for ServiceNow in the City of London

For the 6 months to 18 August 2019, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ServiceNow.

1 29 (64.44%) ITIL
2 16 (35.56%) Finance
3 15 (33.33%) ITSM
3 15 (33.33%) Microsoft
4 13 (28.89%) Windows
5 11 (24.44%) SCCM
6 10 (22.22%) Office 365
6 10 (22.22%) ITIL V3
6 10 (22.22%) Agile Software Development
7 9 (20.00%) Service Management
8 8 (17.78%) Banking
8 8 (17.78%) PowerShell
8 8 (17.78%) Coaching
9 7 (15.56%) Microsoft Azure
9 7 (15.56%) Line Management
9 7 (15.56%) Incident Management
9 7 (15.56%) Workflow
9 7 (15.56%) Active Directory
9 7 (15.56%) JavaScript
9 7 (15.56%) SQL
10 6 (13.33%) Oracle
10 6 (13.33%) Microsoft Excel
10 6 (13.33%) SLA
10 6 (13.33%) Remedy
10 6 (13.33%) Scrum
10 6 (13.33%) Remedy ITSM
10 6 (13.33%) Microsoft PowerPoint
10 6 (13.33%) Creative Thinking
11 5 (11.11%) Windows Server
11 5 (11.11%) Enterprise Software

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.67%) SharePoint
2 1 (2.22%) Apache
2 1 (2.22%) CMS
2 1 (2.22%) IIS
2 1 (2.22%) MS Exchange
2 1 (2.22%) nginx
2 1 (2.22%) Skype for Business
Applications
1 6 (13.33%) Microsoft Excel
1 6 (13.33%) Microsoft PowerPoint
2 2 (4.44%) Microsoft Office
Business Applications
1 6 (13.33%) Remedy ITSM
2 2 (4.44%) Eloqua
3 1 (2.22%) Oracle EBS
3 1 (2.22%) Oracle ERP
3 1 (2.22%) Oracle Financials
Cloud Services
1 10 (22.22%) Office 365
2 7 (15.56%) Microsoft Azure
3 4 (8.89%) Amazon AWS
4 3 (6.67%) Azure Active Directory
4 3 (6.67%) SaaS
4 3 (6.67%) Slack
5 2 (4.44%) Adobe Analytics
5 2 (4.44%) Google Cloud Platform
6 1 (2.22%) GitHub
6 1 (2.22%) Power Platform
Communications & Networking
1 3 (6.67%) VPN
2 2 (4.44%) Broadband
2 2 (4.44%) TCP/IP
2 2 (4.44%) WAN
3 1 (2.22%) Firewall
3 1 (2.22%) Internet
3 1 (2.22%) SAN
3 1 (2.22%) Skype
3 1 (2.22%) SSL
3 1 (2.22%) Telepresence
3 1 (2.22%) Unified Communications
Database & Business Intelligence
1 5 (11.11%) SQL Server
2 4 (8.89%) SQL Server 2012
3 3 (6.67%) Relational Database
3 3 (6.67%) SQL Server 2014
3 3 (6.67%) SQL Server 2016
4 2 (4.44%) Data Warehouse
5 1 (2.22%) Oracle Database
5 1 (2.22%) Power BI
5 1 (2.22%) SQL Server Integration Services
5 1 (2.22%) SQL Server Reporting Services
Development Applications
1 2 (4.44%) JIRA
2 1 (2.22%) Jenkins
2 1 (2.22%) Octopus Deploy
2 1 (2.22%) Sonatype Nexus
2 1 (2.22%) SQL Server Management Studio (SSMS)
2 1 (2.22%) TeamCity
General
1 16 (35.56%) Finance
2 8 (17.78%) Banking
3 2 (4.44%) Billing
3 2 (4.44%) Investment Banking
3 2 (4.44%) Marketing
4 1 (2.22%) Front Office
4 1 (2.22%) Law
Job Titles
1 15 (33.33%) Analyst
2 11 (24.44%) Developer
3 8 (17.78%) ServiceNow Developer
4 6 (13.33%) Support Analyst
5 5 (11.11%) Service Analyst
5 5 (11.11%) Team Leader
6 4 (8.89%) Service Desk Team Leader
7 3 (6.67%) 2nd Line Support
7 3 (6.67%) 2nd Line Support Analyst
7 3 (6.67%) Applications Support
7 3 (6.67%) Banking Analyst
7 3 (6.67%) Information Analyst
7 3 (6.67%) Information Security Analyst
7 3 (6.67%) Security Analyst
7 3 (6.67%) Service Desk Analyst
7 3 (6.67%) Systems Analyst
7 3 (6.67%) Systems Support
7 3 (6.67%) Systems Support Analyst
8 2 (4.44%) Consultant
8 2 (4.44%) Project Manager
Libraries, Frameworks & Software Standards
1 4 (8.89%) HTML
1 4 (8.89%) XML
2 3 (6.67%) REST
2 3 (6.67%) Web Services
3 1 (2.22%) .NET
3 1 (2.22%) AngularJS
3 1 (2.22%) CSS
3 1 (2.22%) Node.js
3 1 (2.22%) XHTML
3 1 (2.22%) XMPP
Miscellaneous
1 5 (11.11%) Enterprise Software
2 4 (8.89%) Video Conferencing
3 2 (4.44%) Data Centre
3 2 (4.44%) Reinsurance
3 2 (4.44%) Security Operations Centre
4 1 (2.22%) Analytical Skills
4 1 (2.22%) iPhone
4 1 (2.22%) User Experience
Operating Systems
1 13 (28.89%) Windows
2 5 (11.11%) Windows Server
3 3 (6.67%) Linux
3 3 (6.67%) Windows 10
3 3 (6.67%) Windows Server 2008
3 3 (6.67%) Windows Server 2012
4 1 (2.22%) Apple iOS
4 1 (2.22%) Windows 7
Processes & Methodologies
1 29 (64.44%) ITIL
2 15 (33.33%) ITSM
3 10 (22.22%) Agile Software Development
3 10 (22.22%) ITIL V3
4 9 (20.00%) Service Management
5 8 (17.78%) Coaching
6 7 (15.56%) Incident Management
6 7 (15.56%) Line Management
6 7 (15.56%) Workflow
7 6 (13.33%) Creative Thinking
7 6 (13.33%) Scrum
8 5 (11.11%) Analytics
8 5 (11.11%) CRM
8 5 (11.11%) Problem Management
9 4 (8.89%) Migration
10 3 (6.67%) Asset Management
10 3 (6.67%) Business Intelligence
10 3 (6.67%) Change Management
10 3 (6.67%) Computer Science
10 3 (6.67%) Information Security
Programming Languages
1 8 (17.78%) PowerShell
2 7 (15.56%) JavaScript
2 7 (15.56%) SQL
3 5 (11.11%) T-SQL
4 3 (6.67%) VB
5 2 (4.44%) PL/SQL
6 1 (2.22%) Bash Shell
6 1 (2.22%) C#
6 1 (2.22%) Java
Qualifications
1 4 (8.89%) ITIL Certification
2 3 (6.67%) A+ Certification
2 3 (6.67%) Degree
2 3 (6.67%) MCTS
2 3 (6.67%) Microsoft Certification
2 3 (6.67%) Network+ Certification
3 2 (4.44%) CISM
3 2 (4.44%) CISSP
3 2 (4.44%) Computer Science Degree
4 1 (2.22%) CCNA
4 1 (2.22%) CCNP
4 1 (2.22%) Cisco Certification
4 1 (2.22%) MCP
4 1 (2.22%) MOS
Quality Assurance & Compliance
1 6 (13.33%) SLA
2 4 (8.89%) COBIT
3 3 (6.67%) ISO/IEC 27001
4 2 (4.44%) Cyber Essentials
4 2 (4.44%) Cyber Essentials PLUS
4 2 (4.44%) Data Quality
5 1 (2.22%) QA
5 1 (2.22%) Sarbanes-Oxley
System Software
1 7 (15.56%) Active Directory
2 3 (6.67%) Hyper-V
3 1 (2.22%) VMware Infrastructure
3 1 (2.22%) vSphere
Systems Management
1 11 (24.44%) SCCM
2 3 (6.67%) Jamf Pro
2 3 (6.67%) SCOM
2 3 (6.67%) SCOrch
2 3 (6.67%) SCVMM
3 1 (2.22%) Ansible
3 1 (2.22%) Cisco CME
3 1 (2.22%) Cisco CUCM
3 1 (2.22%) Cisco UCCX
3 1 (2.22%) Microsoft Clustering
Vendors
1 15 (33.33%) Microsoft
2 6 (13.33%) Oracle
2 6 (13.33%) Remedy
3 5 (11.11%) Salesforce.com
4 4 (8.89%) Citrix
5 3 (6.67%) Siebel
5 3 (6.67%) Snow
6 2 (4.44%) Adobe
6 2 (4.44%) Apple
6 2 (4.44%) Google
6 2 (4.44%) HP
6 2 (4.44%) Tableau
7 1 (2.22%) Cisco
7 1 (2.22%) Polycom
7 1 (2.22%) Splunk
7 1 (2.22%) Talend
7 1 (2.22%) VMware