Period
to 23 June 2018

The table below provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 23 June 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
Central London > City of London
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 287 309 338
Rank change year-on-year +22 +29 +20
Permanent jobs citing ServiceNow 65 34 50
As % of all permanent IT jobs advertised in the City of London 0.59% 0.33% 0.37%
As % of the Vendors category 1.36% 0.77% 0.89%
Number of salaries quoted 48 27 49
City of London median annual salary £44,250 £50,000 £62,500
Median salary % change year-on-year -11.50% -20.00% +29.53%
10th Percentile £31,250 £32,645 £35,250
90th Percentile £76,125 £70,000 £77,500
Central London median annual salary £45,000 £50,000 £62,500
% change year-on-year -10.00% -20.00% +28.87%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,771 4,398 5,589
As % of all permanent IT jobs advertised in the City of London 42.94% 43.27% 41.54%
Number of salaries quoted 4,135 3,921 4,959
City of London median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - -
10th Percentile £32,500 £31,250 £32,500
90th Percentile £86,250 £85,000 £82,500
Central London median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the City of London.

Salary trend for ServiceNow in the City of London

ServiceNow
Salary Histogram in the City of London

The salary distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 23 June 2018.

Salary histogram for ServiceNow in the City of London

ServiceNow
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the City of London region over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 1 £43,500 -
ServiceNow
Central London

For the 6 months to 23 June 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ServiceNow.

1 42 (64.62%) Windows
2 35 (53.85%) ITIL
3 33 (50.77%) Microsoft Office
4 30 (46.15%) Microsoft
5 28 (43.08%) Finance
6 26 (40.00%) Active Directory
7 23 (35.38%) PowerShell
8 22 (33.85%) ITSM
9 19 (29.23%) VPN
10 18 (27.69%) Windows 10
11 17 (26.15%) Windows 7
11 17 (26.15%) Cisco
12 16 (24.62%) MS Exchange
13 14 (21.54%) LAN
13 14 (21.54%) WAN
13 14 (21.54%) Apple
13 14 (21.54%) Office 365
13 14 (21.54%) Mobile Device Management
14 13 (20.00%) JIRA
14 13 (20.00%) Service Management
14 13 (20.00%) Firewall
14 13 (20.00%) Problem-Solving
15 12 (18.46%) VMware
15 12 (18.46%) Microsoft Excel
15 12 (18.46%) SCCM
15 12 (18.46%) Skype for Business
15 12 (18.46%) Skype
16 11 (16.92%) Video Conferencing
16 11 (16.92%) Microsoft PowerPoint
16 11 (16.92%) Linux

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (24.62%) MS Exchange
2 12 (18.46%) Skype for Business
3 9 (13.85%) Elasticsearch
4 5 (7.69%) CMS
5 4 (6.15%) Exchange Server 2007
6 3 (4.62%) SharePoint
7 2 (3.08%) Blackberry Enterprise Server
8 1 (1.54%) JBoss
Applications
1 33 (50.77%) Microsoft Office
2 12 (18.46%) Microsoft Excel
3 11 (16.92%) Microsoft PowerPoint
Business Applications
1 2 (3.08%) Dynamics CRM
Cloud Services
1 14 (21.54%) Office 365
2 10 (15.38%) Slack
3 2 (3.08%) Salesforce Sales Cloud
3 2 (3.08%) Twilio
4 1 (1.54%) Amazon AWS
4 1 (1.54%) Microsoft Azure
4 1 (1.54%) Mimecast
4 1 (1.54%) OpenShift
4 1 (1.54%) SaaS
Communications & Networking
1 19 (29.23%) VPN
2 14 (21.54%) LAN
2 14 (21.54%) WAN
3 13 (20.00%) Firewall
4 12 (18.46%) Skype
5 11 (16.92%) SSL
5 11 (16.92%) TCP/IP
6 10 (15.38%) DNS
7 7 (10.77%) Cisco IOS
7 7 (10.77%) FTP
7 7 (10.77%) Wireless
8 4 (6.15%) VoIP
9 3 (4.62%) SMTP
9 3 (4.62%) VLAN
10 2 (3.08%) 4G
10 2 (3.08%) Cisco ASA
10 2 (3.08%) Internet
11 1 (1.54%) Intrusion Detection
11 1 (1.54%) Network Security
11 1 (1.54%) Unified Communications
Database & Business Intelligence
1 9 (13.85%) SQL Server
2 1 (1.54%) MySQL
2 1 (1.54%) PostgreSQL
Development Applications
1 13 (20.00%) JIRA
General
1 28 (43.08%) Finance
2 7 (10.77%) Law
3 5 (7.69%) Banking
3 5 (7.69%) Investment Banking
3 5 (7.69%) Legal
4 4 (6.15%) Games
5 3 (4.62%) Advertising
6 2 (3.08%) Front Office
7 1 (1.54%) Billing
Job Titles
1 30 (46.15%) Analyst
2 25 (38.46%) Support Analyst
3 18 (27.69%) Desktop Support
4 14 (21.54%) Desktop Analyst
5 13 (20.00%) Desktop Support Analyst
6 11 (16.92%) Applications Support
7 8 (12.31%) Support Engineer
8 5 (7.69%) Applications Engineer
8 5 (7.69%) Applications Support Analyst
8 5 (7.69%) Applications Support Engineer
8 5 (7.69%) Service Analyst
9 4 (6.15%) 2nd Line Engineer
9 4 (6.15%) Administrator
9 4 (6.15%) Architect
9 4 (6.15%) Desktop Engineer
9 4 (6.15%) Service Desk Analyst
9 4 (6.15%) Systems Administrator
10 3 (4.62%) Consultant
10 3 (4.62%) Solutions Architect
10 3 (4.62%) Trainer
Libraries, Frameworks & Software Standards
1 6 (9.23%) Web Services
2 5 (7.69%) LDAP
2 5 (7.69%) XML
3 4 (6.15%) REST
4 3 (4.62%) Ajax
4 3 (4.62%) JSON
4 3 (4.62%) SAML
5 2 (3.08%) JDBC
5 2 (3.08%) ODBC
5 2 (3.08%) SOAP
6 1 (1.54%) .NET
6 1 (1.54%) AngularJS
6 1 (1.54%) CSS
6 1 (1.54%) HTML
6 1 (1.54%) JMS
6 1 (1.54%) XHTML
6 1 (1.54%) XMPP
6 1 (1.54%) XSD
Miscellaneous
1 11 (16.92%) Video Conferencing
2 8 (12.31%) Analytical Skills
3 4 (6.15%) Clustering
3 4 (6.15%) Fintech
3 4 (6.15%) Management Information System
4 3 (4.62%) Credit Risk
5 2 (3.08%) Blackberry
5 2 (3.08%) CMDB
5 2 (3.08%) Tandem
6 1 (1.54%) BYOD
6 1 (1.54%) Enterprise Software
6 1 (1.54%) iPhone
6 1 (1.54%) Pricing Data
6 1 (1.54%) Reference Data
6 1 (1.54%) TM Forum
6 1 (1.54%) User Experience
Operating Systems
1 42 (64.62%) Windows
2 18 (27.69%) Windows 10
3 17 (26.15%) Windows 7
4 11 (16.92%) Linux
5 10 (15.38%) Android
6 7 (10.77%) Windows Server
7 5 (7.69%) Windows Server 2008
7 5 (7.69%) Windows Server 2012
8 3 (4.62%) Apple iOS
9 1 (1.54%) Unix
9 1 (1.54%) Windows Mobile
9 1 (1.54%) Windows Server 2003
Processes & Methodologies
1 35 (53.85%) ITIL
2 22 (33.85%) ITSM
3 14 (21.54%) Mobile Device Management
4 13 (20.00%) Problem-Solving
4 13 (20.00%) Service Management
5 9 (13.85%) Agile Software Development
5 9 (13.85%) Analytics
5 9 (13.85%) Continuous Improvement
6 7 (10.77%) Incident Management
6 7 (10.77%) Kalman Filter
7 5 (7.69%) Presales
8 4 (6.15%) Change Management
8 4 (6.15%) Content Management
8 4 (6.15%) Cybersecurity
8 4 (6.15%) Information Security
8 4 (6.15%) ITIL V3
8 4 (6.15%) Problem Management
8 4 (6.15%) Workflow
9 3 (4.62%) CRM
9 3 (4.62%) Migration
Programming Languages
1 23 (35.38%) PowerShell
2 11 (16.92%) SQL
3 10 (15.38%) Perl
4 4 (6.15%) JavaScript
5 2 (3.08%) C#
5 2 (3.08%) Java
5 2 (3.08%) VBScript
6 1 (1.54%) Go
6 1 (1.54%) PHP
6 1 (1.54%) Python
6 1 (1.54%) Ruby
6 1 (1.54%) Shell Script
6 1 (1.54%) XPath
Qualifications
1 7 (10.77%) Microsoft Certification
2 5 (7.69%) ITIL Certification
3 3 (4.62%) A+ Certification
3 3 (4.62%) MCP
3 3 (4.62%) MCSA
4 2 (3.08%) Cisco Certification
4 2 (3.08%) MCSE
4 2 (3.08%) MOS
5 1 (1.54%) CCIE
5 1 (1.54%) CCIE Security
5 1 (1.54%) CCNA
5 1 (1.54%) CCNP
5 1 (1.54%) CCSA
5 1 (1.54%) CCVP
5 1 (1.54%) CISM
5 1 (1.54%) CISSP
5 1 (1.54%) Degree
5 1 (1.54%) JNCIA
5 1 (1.54%) MCTS
Quality Assurance & Compliance
1 3 (4.62%) SLA
2 2 (3.08%) ISO/IEC 27001
3 1 (1.54%) PCI DSS
3 1 (1.54%) QA
System Software
1 26 (40.00%) Active Directory
2 10 (15.38%) VMware Infrastructure
3 3 (4.62%) Virtual Desktop
3 3 (4.62%) VMware Workstation
3 3 (4.62%) vSphere
Systems Management
1 12 (18.46%) SCCM
2 9 (13.85%) Kibana
2 9 (13.85%) Nagios
3 5 (7.69%) Single Sign-On
4 4 (6.15%) Microsoft Clustering
5 3 (4.62%) AirWatch
5 3 (4.62%) Microsoft Intune
6 1 (1.54%) Cisco CME
6 1 (1.54%) Cisco CUCM
6 1 (1.54%) Cisco UCCX
6 1 (1.54%) logstash
6 1 (1.54%) Nessus
6 1 (1.54%) SCOM
6 1 (1.54%) WSUS
Vendors
1 30 (46.15%) Microsoft
2 17 (26.15%) Cisco
3 14 (21.54%) Apple
4 12 (18.46%) VMware
5 9 (13.85%) Citrix
6 8 (12.31%) HP
7 7 (10.77%) IBM
8 6 (9.23%) iManage
9 4 (6.15%) Intapp
9 4 (6.15%) Sun
10 3 (4.62%) MobileIron
10 3 (4.62%) NetApp
10 3 (4.62%) Salesforce.com
11 2 (3.08%) Oracle
12 1 (1.54%) Avaya
12 1 (1.54%) Bloomberg
12 1 (1.54%) CODA
12 1 (1.54%) Pardot
12 1 (1.54%) SAP
12 1 (1.54%) Solace