Period
to 11 December 2018

The table below provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 11 December 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
Central London > City of London
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 281 287 292
Rank change year-on-year +6 +5 +46
Permanent jobs citing ServiceNow 64 46 44
As % of all permanent IT jobs advertised in the City of London 0.60% 0.44% 0.39%
As % of the Vendors category 1.51% 1.06% 0.91%
Number of salaries quoted 55 44 41
City of London median annual salary £55,000 £57,500 £55,000
Median salary % change year-on-year -4.35% +4.55% +15.79%
10th Percentile £28,100 £28,075 £31,500
90th Percentile £81,500 £82,500 £77,500
Central London median annual salary £55,000 £57,500 £37,500
% change year-on-year -4.35% +53.33% -21.05%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,228 4,321 4,859
As % of all permanent IT jobs advertised in the City of London 39.64% 41.66% 42.92%
Number of salaries quoted 3,726 3,824 4,390
City of London median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - -
10th Percentile £31,250 £32,500 £31,250
90th Percentile £87,500 £85,000 £85,000
Central London median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the City of London.

Salary trend for ServiceNow in the City of London

ServiceNow
Salary Histogram in the City of London

The salary distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 11 December 2018.

Salary histogram for ServiceNow in the City of London

For the 6 months to 11 December 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ServiceNow.

1 43 (67.19%) ITIL
2 37 (57.81%) Windows
3 31 (48.44%) Finance
4 21 (32.81%) SQL Server
5 20 (31.25%) SQL
6 19 (29.69%) Windows Server
7 17 (26.56%) Active Directory
8 16 (25.00%) Microsoft
9 15 (23.44%) PowerShell
9 15 (23.44%) Windows Server 2008
10 14 (21.88%) Service Management
11 13 (20.31%) Banking
11 13 (20.31%) Microsoft Office
12 12 (18.75%) Office 365
13 11 (17.19%) Windows Server 2012
13 11 (17.19%) Citrix
13 11 (17.19%) ITSM
14 10 (15.63%) Nagios
14 10 (15.63%) ITIL Certification
14 10 (15.63%) JIRA
15 9 (14.06%) Asset Management
15 9 (14.06%) Advertising
16 8 (12.50%) Remedy
16 8 (12.50%) T-SQL
16 8 (12.50%) Oracle
16 8 (12.50%) CMDB
16 8 (12.50%) Windows 7
16 8 (12.50%) SQL Server 2016
17 7 (10.94%) SQL Server 2014
17 7 (10.94%) Relational Database

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (10.94%) SharePoint
2 4 (6.25%) Elasticsearch
3 3 (4.69%) MS Exchange
3 3 (4.69%) Skype for Business
4 2 (3.13%) JBoss
5 1 (1.56%) Blackberry Enterprise Server
5 1 (1.56%) IIS
5 1 (1.56%) SharePoint 2013
Applications
1 13 (20.31%) Microsoft Office
2 5 (7.81%) Microsoft Excel
3 4 (6.25%) Microsoft PowerPoint
4 1 (1.56%) MS Visio
Business Applications
1 6 (9.38%) Salerio
2 2 (3.13%) Remedy ITSM
3 1 (1.56%) SAP BPC
3 1 (1.56%) SAP ERP
Cloud Services
1 12 (18.75%) Office 365
2 7 (10.94%) Microsoft Azure
3 4 (6.25%) Amazon AWS
4 2 (3.13%) Google Analytics
4 2 (3.13%) OpenShift
5 1 (1.56%) iTunes
5 1 (1.56%) OneDrive
Communications & Networking
1 4 (6.25%) Skype
2 3 (4.69%) DHCP
2 3 (4.69%) DNS
2 3 (4.69%) IP Telephony
2 3 (4.69%) VPN
3 2 (3.13%) LAN
3 2 (3.13%) WAN
4 1 (1.56%) Cisco ASA
4 1 (1.56%) Cisco ISE
4 1 (1.56%) Cisco Nexus
4 1 (1.56%) Firewall
4 1 (1.56%) IPsec
4 1 (1.56%) Network Security
4 1 (1.56%) SSL
4 1 (1.56%) Telepresence
4 1 (1.56%) WebEx
4 1 (1.56%) Wireless
Database & Business Intelligence
1 21 (32.81%) SQL Server
2 8 (12.50%) SQL Server 2016
3 7 (10.94%) Relational Database
3 7 (10.94%) SQL Server 2014
3 7 (10.94%) SQL Server Reporting Services
4 6 (9.38%) SQL Server Integration Services
5 5 (7.81%) SQL Server 2012
6 2 (3.13%) PostgreSQL
7 1 (1.56%) BusinessObjects
7 1 (1.56%) Data Warehouse
Development Applications
1 10 (15.63%) JIRA
2 4 (6.25%) Hudson
3 1 (1.56%) LSMW
General
1 31 (48.44%) Finance
2 13 (20.31%) Banking
3 9 (14.06%) Advertising
4 3 (4.69%) Law
4 3 (4.69%) Retail
5 2 (3.13%) Japanese Language
6 1 (1.56%) Legal
6 1 (1.56%) Telecoms
Job Titles
1 23 (35.94%) Analyst
2 13 (20.31%) Applications Support
3 11 (17.19%) Service Analyst
3 11 (17.19%) Support Analyst
4 10 (15.63%) Service Desk Analyst
5 7 (10.94%) Applications Support Analyst
6 6 (9.38%) Configuration Manager
6 6 (9.38%) Head of Service Management
6 6 (9.38%) IT Manager
6 6 (9.38%) Server Engineer
6 6 (9.38%) Windows Engineer
6 6 (9.38%) Windows Server Engineer
7 5 (7.81%) Administrator
7 5 (7.81%) Desktop Support
7 5 (7.81%) Support Engineer
8 4 (6.25%) Applications Manager
8 4 (6.25%) SQL Support Analyst
8 4 (6.25%) Support Manager
8 4 (6.25%) Systems Engineer
8 4 (6.25%) Windows Systems Engineer
Libraries, Frameworks & Software Standards
1 6 (9.38%) .NET
2 2 (3.13%) CSS
2 2 (3.13%) HTML
2 2 (3.13%) JMS
2 2 (3.13%) Web Services
2 2 (3.13%) XML
2 2 (3.13%) XSD
3 1 (1.56%) XMPP
Miscellaneous
1 8 (12.50%) CMDB
2 3 (4.69%) Analytical Skills
3 2 (3.13%) BYOD
3 2 (3.13%) Derivative
3 2 (3.13%) Fintech
3 2 (3.13%) Fixed Income
3 2 (3.13%) Foreign Exchange (FX)
3 2 (3.13%) Management Information System
3 2 (3.13%) User Experience
4 1 (1.56%) Blackberry
4 1 (1.56%) Data Centre
4 1 (1.56%) Enterprise Software
4 1 (1.56%) Hedge funds
4 1 (1.56%) iPad
4 1 (1.56%) iPhone
4 1 (1.56%) Self-Motivation
4 1 (1.56%) Video Conferencing
Operating Systems
1 37 (57.81%) Windows
2 19 (29.69%) Windows Server
3 15 (23.44%) Windows Server 2008
4 11 (17.19%) Windows Server 2012
5 8 (12.50%) Windows 7
6 6 (9.38%) Linux
6 6 (9.38%) Unix
6 6 (9.38%) Windows Server 2003
7 4 (6.25%) Windows 10
8 1 (1.56%) Android
8 1 (1.56%) Mac OS X
8 1 (1.56%) Windows XP
Processes & Methodologies
1 43 (67.19%) ITIL
2 14 (21.88%) Service Management
3 11 (17.19%) ITSM
4 9 (14.06%) Asset Management
5 7 (10.94%) Configuration Management
5 7 (10.94%) Disaster Recovery
5 7 (10.94%) Problem Management
5 7 (10.94%) User Acceptance Testing
6 6 (9.38%) Analytics
6 6 (9.38%) Automated Trading
6 6 (9.38%) Portfolio Management
6 6 (9.38%) Proactive Monitoring
6 6 (9.38%) Stakeholder Management
7 5 (7.81%) Problem-Solving
7 5 (7.81%) Service Delivery
8 3 (4.69%) CRM
8 3 (4.69%) Investment Management
9 2 (3.13%) Business Analysis
9 2 (3.13%) Data Transformation
9 2 (3.13%) Mobile Device Management
Programming Languages
1 20 (31.25%) SQL
2 15 (23.44%) PowerShell
3 8 (12.50%) T-SQL
4 7 (10.94%) VB
5 4 (6.25%) Perl
6 2 (3.13%) Java
6 2 (3.13%) JavaScript
6 2 (3.13%) XPath
Qualifications
1 10 (15.63%) ITIL Certification
2 3 (4.69%) Microsoft Certification
3 2 (3.13%) Degree
4 1 (1.56%) CCA
4 1 (1.56%) CCEA
4 1 (1.56%) CCNP
4 1 (1.56%) Cisco Certification
4 1 (1.56%) Citrix Certification
4 1 (1.56%) DBS Check
4 1 (1.56%) MCSE
4 1 (1.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (10.94%) SLA
2 3 (4.69%) COBIT
3 2 (3.13%) QA
4 1 (1.56%) ISO/IEC 27001
System Software
1 17 (26.56%) Active Directory
2 3 (4.69%) VMware Infrastructure
3 2 (3.13%) Virtual Desktop
3 2 (3.13%) Virtual Machines
3 2 (3.13%) VMware ESXi
3 2 (3.13%) XenApp
4 1 (1.56%) vSphere
Systems Management
1 10 (15.63%) Nagios
2 7 (10.94%) SCCM
3 6 (9.38%) logstash
3 6 (9.38%) SCOM
4 4 (6.25%) Kibana
4 4 (6.25%) SCOrch
4 4 (6.25%) SCVMM
5 2 (3.13%) WSUS
6 1 (1.56%) Cisco CUCM
6 1 (1.56%) Jamf Pro
Vendors
1 16 (25.00%) Microsoft
2 11 (17.19%) Citrix
3 8 (12.50%) Oracle
3 8 (12.50%) Remedy
4 6 (9.38%) IBM
4 6 (9.38%) VMware
5 3 (4.69%) Cisco
5 3 (4.69%) Salesforce.com
6 2 (3.13%) Google
6 2 (3.13%) SAP
6 2 (3.13%) Solace
7 1 (1.56%) Adobe
7 1 (1.56%) Apple
7 1 (1.56%) Dell
7 1 (1.56%) HP
7 1 (1.56%) Meraki
7 1 (1.56%) Nintex
7 1 (1.56%) Pardot
7 1 (1.56%) Talend
7 1 (1.56%) Vermilion