Period
to 18 September 2020

The table below provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 18 September 2020 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
Central London > City of London
6 months to
18 Sep 2020
Same period 2019 Same period 2018
Rank 150 273 288
Rank change year-on-year +123 +15 +7
Permanent jobs citing ServiceNow 44 57 67
As % of all permanent jobs advertised in the City of London 1.11% 0.56% 0.61%
As % of the Vendors category 3.14% 1.44% 1.51%
Number of salaries quoted 44 43 54
Median annual salary £70,000 £65,000 £42,250
Median salary % change year-on-year +7.69% +53.85% -26.52%
10th Percentile £45,000 £41,250 £28,250
90th Percentile £74,250 £81,000 £70,500
Central London median annual salary £70,000 £62,500 £46,000
% change year-on-year +12.00% +35.87% -20.00%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 1,403 3,970 4,447
As % of all permanent IT jobs advertised in the City of London 35.50% 39.24% 40.31%
Number of salaries quoted 1,138 3,490 3,852
Median annual salary £66,000 £62,500 £60,000
Median salary % change year-on-year +5.60% +4.17% +9.09%
10th Percentile £39,925 £32,500 £31,250
90th Percentile £96,250 £90,000 £87,500
Central London median annual salary £65,000 £60,000 £60,000
% change year-on-year +8.33% - +9.09%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing ServiceNow in the City of London.

Salary trend for ServiceNow in the City of London

ServiceNow
Salary Histogram in the City of London

Salary distribution for jobs citing ServiceNow in the City of London over the 6 months to 18 September 2020.

Salary histogram for ServiceNow in the City of London

For the 6 months to 18 September 2020, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ServiceNow.

1 33 (75.00%) ITIL
2 31 (70.45%) Finance
3 28 (63.64%) ITSM
4 23 (52.27%) Oracle
4 23 (52.27%) Unix
4 23 (52.27%) JIRA
5 21 (47.73%) Java
5 21 (47.73%) Project Management
6 20 (45.45%) Workflow
7 19 (43.18%) Oracle Workflow
7 19 (43.18%) Remedy
7 19 (43.18%) Italian Language
7 19 (43.18%) Remedy ITSM
7 19 (43.18%) Data Management
8 13 (29.55%) PMP
9 11 (25.00%) Service Management
10 8 (18.18%) SQL
10 8 (18.18%) .NET
11 6 (13.64%) Disaster Recovery
11 6 (13.64%) Degree
12 5 (11.36%) Banking
12 5 (11.36%) Computer Science
12 5 (11.36%) AWS
12 5 (11.36%) Analytical Skills
13 4 (9.09%) Migration
13 4 (9.09%) Data Security
13 4 (9.09%) AS400
13 4 (9.09%) SQL Server
13 4 (9.09%) Windows
13 4 (9.09%) DB2

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (43.18%) Oracle Workflow
Applications
1 1 (2.27%) Microsoft Office
Business Applications
1 19 (43.18%) Remedy ITSM
2 3 (6.82%) Salerio
Cloud Services
1 5 (11.36%) AWS
2 4 (9.09%) Azure
3 1 (2.27%) AWS CloudFormation
3 1 (2.27%) GCP
3 1 (2.27%) Office 365
Database & Business Intelligence
1 4 (9.09%) DB2
1 4 (9.09%) SQL Server
1 4 (9.09%) SQL Server Analysis Services
1 4 (9.09%) SQL Server Integration Services
Development Applications
1 23 (52.27%) JIRA
General
1 31 (70.45%) Finance
2 19 (43.18%) Italian Language
3 5 (11.36%) Banking
4 3 (6.82%) International Banking
5 2 (4.55%) Financial Institution
5 2 (4.55%) Legal
6 1 (2.27%) Law
Job Titles
1 19 (43.18%) Customer Support Manager
1 19 (43.18%) Support Manager
2 13 (29.55%) ITIL Manager
3 12 (27.27%) Analyst
4 8 (18.18%) Support Analyst
5 5 (11.36%) Applications Support
6 4 (9.09%) Applications Support Analyst
6 4 (9.09%) SQL Analyst
6 4 (9.09%) SQL Support Analyst
7 3 (6.82%) Administrator
7 3 (6.82%) Configuration Analyst
7 3 (6.82%) Developer
7 3 (6.82%) Junior
7 3 (6.82%) Junior Analyst
7 3 (6.82%) Junior Applications Support
7 3 (6.82%) Junior Support Analyst
7 3 (6.82%) Service Manager
8 2 (4.55%) Monitoring Engineer
8 2 (4.55%) Service Performance Manager
8 2 (4.55%) Systems Engineer
Libraries, Frameworks & Software Standards
1 8 (18.18%) .NET
2 4 (9.09%) XML
3 3 (6.82%) Elastic Stack
3 3 (6.82%) Regular Expression
4 1 (2.27%) .NET Framework
4 1 (2.27%) REST
4 1 (2.27%) SOAP
Miscellaneous
1 5 (11.36%) Analytical Skills
2 4 (9.09%) AS400
2 4 (9.09%) iSeries
2 4 (9.09%) Reinsurance
3 3 (6.82%) CMDB
3 3 (6.82%) Derivative
3 3 (6.82%) Equities
3 3 (6.82%) SWIFT
4 2 (4.55%) Data Centre
5 1 (2.27%) Greenfield Project
Operating Systems
1 23 (52.27%) Unix
2 4 (9.09%) Windows
3 3 (6.82%) Linux
3 3 (6.82%) Windows 10
3 3 (6.82%) Windows 7
3 3 (6.82%) Windows Server
3 3 (6.82%) Windows Server 2008
Processes & Methodologies
1 33 (75.00%) ITIL
2 28 (63.64%) ITSM
3 21 (47.73%) Project Management
4 20 (45.45%) Workflow
5 19 (43.18%) Data Management
6 11 (25.00%) Service Management
7 6 (13.64%) Disaster Recovery
8 5 (11.36%) Computer Science
9 4 (9.09%) Architectural Design
9 4 (9.09%) Data Security
9 4 (9.09%) Migration
9 4 (9.09%) Product Roadmap
9 4 (9.09%) Tech Ops
9 4 (9.09%) User Acceptance Testing
10 3 (6.82%) Agile Software Development
10 3 (6.82%) Configuration Management
10 3 (6.82%) DevOps
10 3 (6.82%) Portfolio Management
10 3 (6.82%) Service Delivery
10 3 (6.82%) Service Design
Programming Languages
1 21 (47.73%) Java
2 8 (18.18%) SQL
3 4 (9.09%) RPG
4 3 (6.82%) PowerShell
5 1 (2.27%) C
5 1 (2.27%) C++
5 1 (2.27%) JavaScript
Qualifications
1 13 (29.55%) PMP
2 6 (13.64%) Degree
3 4 (9.09%) Computer Science Degree
4 3 (6.82%) ITIL Certification
5 2 (4.55%) FFIEC
6 1 (2.27%) CISM
6 1 (2.27%) CISSP
6 1 (2.27%) CSSLP
Quality Assurance & Compliance
1 3 (6.82%) SLA
2 2 (4.55%) Sarbanes-Oxley
3 1 (2.27%) NIST
System Software
1 1 (2.27%) Active Directory
1 1 (2.27%) Docker
1 1 (2.27%) Snort
Systems Management
1 4 (9.09%) Netcool
1 4 (9.09%) Netcool/OMNIbus
1 4 (9.09%) Tivoli
1 4 (9.09%) Tivoli Monitoring
2 3 (6.82%) Nagios
3 1 (2.27%) SCCM
3 1 (2.27%) Terraform
Vendors
1 23 (52.27%) Oracle
2 19 (43.18%) Remedy
3 4 (9.09%) IBM
4 2 (4.55%) Microsoft
5 1 (2.27%) Google
5 1 (2.27%) Qualys
5 1 (2.27%) Splunk
5 1 (2.27%) Sybase