Period
to

The table below provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 29 June 2022 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
Central London > City of London
6 months to
29 Jun 2022
Same period 2021 Same period 2020
Rank 213 200 187
Rank change year-on-year -13 -13 +99
Permanent jobs citing ServiceNow 90 44 70
As % of all permanent jobs advertised in the City of London 1.12% 0.82% 1.15%
As % of the Vendors category 2.92% 2.65% 3.22%
Number of salaries quoted 75 29 56
10th Percentile £27,450 £51,750 £35,000
25th Percentile £39,500 £56,250 £47,500
Median annual salary (50th Percentile) £60,000 £62,500 £70,000
Median % change year-on-year -4.00% -10.71% +40.00%
75th Percentile £76,250 £73,750 £72,813
90th Percentile £87,500 £78,500 £75,000
Central London median annual salary £58,750 £61,250 £70,000
% change year-on-year -4.08% -12.50% +16.67%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 3,079 1,658 2,177
As % of all permanent IT jobs advertised in the City of London 38.39% 30.90% 35.83%
Number of salaries quoted 2,030 1,402 1,825
10th Percentile £40,000 £42,500 £36,250
25th Percentile £51,250 £51,250 £47,500
Median annual salary (50th Percentile) £70,000 £67,500 £65,000
Median % change year-on-year +3.70% +3.85% +4.00%
75th Percentile £87,500 £83,750 £78,750
90th Percentile £102,500 £100,000 £91,250
Central London median annual salary £67,500 £65,000 £65,000
% change year-on-year +3.85% - +8.33%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing ServiceNow in the City of London.

Salary trend for ServiceNow in the City of London

ServiceNow
Salary Histogram in the City of London

Salary distribution for jobs citing ServiceNow in the City of London over the 6 months to 29 June 2022.

Salary histogram for ServiceNow in the City of London

For the 6 months to 29 June 2022, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ServiceNow.

1 52 (57.78%) ITIL
2 37 (41.11%) ITSM
3 31 (34.44%) Microsoft
4 25 (27.78%) Service Management
5 22 (24.44%) Social Skills
6 20 (22.22%) Finance
6 20 (22.22%) Asset Management
6 20 (22.22%) Microsoft 365
7 17 (18.89%) Azure
7 17 (18.89%) Active Directory
8 16 (17.78%) Agile
9 15 (16.67%) Incident Management
9 15 (16.67%) Windows
10 12 (13.33%) Microsoft Office
11 11 (12.22%) Service Delivery
12 10 (11.11%) Banking
12 10 (11.11%) Video Conferencing
12 10 (11.11%) SCCM
12 10 (11.11%) Analytical Skills
13 9 (10.00%) PowerShell
13 9 (10.00%) Remedy
13 9 (10.00%) Configuration Management
14 8 (8.89%) Citrix
14 8 (8.89%) ITIL Certification
14 8 (8.89%) HTML
14 8 (8.89%) JavaScript
14 8 (8.89%) Investment Management
14 8 (8.89%) DevOps
14 8 (8.89%) GDPR
14 8 (8.89%) Acceptance Criteria

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.44%) Oracle Workflow
2 3 (3.33%) SharePoint
3 1 (1.11%) Confluence
3 1 (1.11%) MS Exchange
Applications
1 12 (13.33%) Microsoft Office
2 3 (3.33%) Microsoft Excel
2 3 (3.33%) Microsoft PowerPoint
3 2 (2.22%) MS Visio
Business Applications
1 7 (7.78%) Remedy ITSM
2 2 (2.22%) Oracle ERP
2 2 (2.22%) Sparx Enterprise Architect
3 1 (1.11%) Primavera
3 1 (1.11%) SAP BPC
3 1 (1.11%) SAP CO
3 1 (1.11%) SAP FI
3 1 (1.11%) SAP FI/CO
Cloud Services
1 20 (22.22%) Microsoft 365
2 17 (18.89%) Azure
3 5 (5.56%) SaaS
4 3 (3.33%) Power Platform
5 2 (2.22%) AWS
5 2 (2.22%) Azure Stack
5 2 (2.22%) Cloud Computing
5 2 (2.22%) Lucidchart
6 1 (1.11%) Azure Active Directory
6 1 (1.11%) Mimecast
6 1 (1.11%) OneDrive
Communications & Networking
1 5 (5.56%) Firewall
1 5 (5.56%) Wireless
2 4 (4.44%) VPN
3 3 (3.33%) DHCP
3 3 (3.33%) DNS
3 3 (3.33%) LAN
3 3 (3.33%) SAN
3 3 (3.33%) TCP/IP
3 3 (3.33%) WebEx
4 2 (2.22%) IPsec
4 2 (2.22%) Network Security
4 2 (2.22%) SD-WAN
4 2 (2.22%) VoIP
4 2 (2.22%) WAN
4 2 (2.22%) Wi-Fi
4 2 (2.22%) WLAN
5 1 (1.11%) NAS
Database & Business Intelligence
1 3 (3.33%) Power BI
2 1 (1.11%) Data Warehouse
2 1 (1.11%) Oracle Database
2 1 (1.11%) Oracle Reports
2 1 (1.11%) PowerCenter
2 1 (1.11%) SAP BW
2 1 (1.11%) SAP HANA
2 1 (1.11%) SQL Server
Development Applications
1 6 (6.67%) JIRA
2 3 (3.33%) Selenium
General
1 22 (24.44%) Social Skills
2 20 (22.22%) Finance
3 10 (11.11%) Analytical Skills
3 10 (11.11%) Banking
4 5 (5.56%) Legal
5 4 (4.44%) Financial Institution
5 4 (4.44%) International Banking
5 4 (4.44%) Investment Banking
6 3 (3.33%) Billing
6 3 (3.33%) Italian Language
6 3 (3.33%) Law
6 3 (3.33%) Organisational Skills
7 2 (2.22%) Advertising
7 2 (2.22%) Back Office
7 2 (2.22%) Front Office
7 2 (2.22%) Influencing Skills
7 2 (2.22%) Presentation Skills
7 2 (2.22%) Public Sector
8 1 (1.11%) Documentation Skills
8 1 (1.11%) Mandarin Language
Job Titles
1 32 (35.56%) Analyst
2 22 (24.44%) Service Analyst
3 13 (14.44%) Support Analyst
4 10 (11.11%) Architect
5 9 (10.00%) Desktop Support
5 9 (10.00%) IT Manager
5 9 (10.00%) Service Desk Analyst
6 8 (8.89%) Head of Infrastructure
6 8 (8.89%) Head of IT
6 8 (8.89%) Head of IT Infrastructure
6 8 (8.89%) Infrastructure Manager
6 8 (8.89%) IT Infrastructure Manager
7 7 (7.78%) Desktop Analyst
7 7 (7.78%) Desktop Support Analyst
8 6 (6.67%) Developer
8 6 (6.67%) Infrastructure Engineer
8 6 (6.67%) IT Engineer
8 6 (6.67%) Senior Manager
9 5 (5.56%) IT Infrastructure Engineer
9 5 (5.56%) Senior IT Engineer
Libraries, Frameworks & Software Standards
1 8 (8.89%) HTML
2 7 (7.78%) CSS
2 7 (7.78%) SailPoint
3 5 (5.56%) JSON
3 5 (5.56%) LDAP
3 5 (5.56%) REST
4 4 (4.44%) AngularJS
4 4 (4.44%) Regular Expression
5 3 (3.33%) DOM
5 3 (3.33%) Middleware
6 2 (2.22%) Node.js
6 2 (2.22%) SOAP
7 1 (1.11%) JSP
7 1 (1.11%) SAP Basis
7 1 (1.11%) Web Services
7 1 (1.11%) WSDL
7 1 (1.11%) XML
Miscellaneous
1 10 (11.11%) Video Conferencing
2 5 (5.56%) iPhone
3 4 (4.44%) Hedge funds
4 3 (3.33%) Enterprise Software
4 3 (3.33%) Self-Motivation
5 2 (2.22%) Analytical Mindset
5 2 (2.22%) CMDB
5 2 (2.22%) IVR
5 2 (2.22%) Management Information System
6 1 (1.11%) Cyberattack
6 1 (1.11%) Data Centre
6 1 (1.11%) iPad
6 1 (1.11%) Smartphone
Operating Systems
1 15 (16.67%) Windows
2 6 (6.67%) Windows 10
3 4 (4.44%) Windows 7
4 3 (3.33%) Linux
4 3 (3.33%) Unix
5 1 (1.11%) Android
5 1 (1.11%) Windows Server
5 1 (1.11%) Windows Server 2008
5 1 (1.11%) Windows Server 2012
Processes & Methodologies
1 52 (57.78%) ITIL
2 37 (41.11%) ITSM
3 25 (27.78%) Service Management
4 20 (22.22%) Asset Management
5 16 (17.78%) Agile
6 15 (16.67%) Incident Management
7 11 (12.22%) Service Delivery
8 9 (10.00%) Configuration Management
9 8 (8.89%) Acceptance Criteria
9 8 (8.89%) DevOps
9 8 (8.89%) Investment Management
9 8 (8.89%) Technical Leadership
10 7 (7.78%) Architecture Roadmap
10 7 (7.78%) Change Management
10 7 (7.78%) Fund Management
10 7 (7.78%) Privileged Access Management
10 7 (7.78%) Problem Management
10 7 (7.78%) Problem-Solving
10 7 (7.78%) Project Management
10 7 (7.78%) Workflow
Programming Languages
1 9 (10.00%) PowerShell
2 8 (8.89%) JavaScript
3 7 (7.78%) Java
4 3 (3.33%) C#
4 3 (3.33%) C++
5 2 (2.22%) SQL
6 1 (1.11%) ABAP
6 1 (1.11%) Groovy
6 1 (1.11%) Python
6 1 (1.11%) VBScript
Qualifications
1 8 (8.89%) ITIL Certification
2 5 (5.56%) A+ Certification
2 5 (5.56%) Security Cleared
3 4 (4.44%) Degree
3 4 (4.44%) SC Cleared
4 3 (3.33%) ITIL Foundation Certificate
4 3 (3.33%) Network+ Certification
4 3 (3.33%) PMP
5 2 (2.22%) CCIE
5 2 (2.22%) CCNA
5 2 (2.22%) CCNP
5 2 (2.22%) Cisco Certification
5 2 (2.22%) TOGAF Certification
6 1 (1.11%) DV Cleared
6 1 (1.11%) Microsoft Certification
Quality Assurance & Compliance
1 8 (8.89%) GDPR
2 5 (5.56%) SLA
3 3 (3.33%) QA
4 2 (2.22%) COBIT
5 1 (1.11%) PMO
System Software
1 17 (18.89%) Active Directory
2 2 (2.22%) Hyper-V
3 1 (1.11%) VMware Infrastructure
3 1 (1.11%) vSphere
Systems Management
1 10 (11.11%) SCCM
2 5 (5.56%) Single Sign-On
3 2 (2.22%) Microsoft Intune
4 1 (1.11%) AirWatch
4 1 (1.11%) Symantec Enterprise Vault
Vendors
1 31 (34.44%) Microsoft
2 9 (10.00%) Remedy
3 8 (8.89%) Citrix
4 7 (7.78%) CyberArk
4 7 (7.78%) Oracle
4 7 (7.78%) Thycotic
5 5 (5.56%) Wyse
6 4 (4.44%) Cisco
7 3 (3.33%) VMware
8 2 (2.22%) Aruba
8 2 (2.22%) BMC
8 2 (2.22%) Dell
8 2 (2.22%) F5
8 2 (2.22%) HP
8 2 (2.22%) Juniper
8 2 (2.22%) Murex
8 2 (2.22%) SolarWinds
8 2 (2.22%) Sparx
8 2 (2.22%) Symantec
8 2 (2.22%) WatchGuard