Period
to 20 September 2018

The table below provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
Central London > City of London
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 272 291 307
Rank change year-on-year +19 +16 +38
Permanent jobs citing ServiceNow 69 37 59
As % of all permanent IT jobs advertised in the City of London 0.63% 0.36% 0.47%
As % of the Vendors category 1.54% 0.85% 1.16%
Number of salaries quoted 56 28 57
City of London median annual salary £42,250 £53,750 £60,000
Median salary % change year-on-year -21.40% -10.42% +23.71%
10th Percentile £28,250 £27,475 £35,300
90th Percentile £71,875 £65,000 £77,500
Central London median annual salary £46,000 £50,000 £60,000
% change year-on-year -8.00% -16.67% +23.71%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,481 4,349 5,091
As % of all permanent IT jobs advertised in the City of London 40.70% 42.81% 40.75%
Number of salaries quoted 3,899 3,875 4,562
City of London median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - -
10th Percentile £31,250 £32,500 £31,250
90th Percentile £87,500 £85,000 £82,500
Central London median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the City of London.

Salary trend for ServiceNow in the City of London

ServiceNow
Salary Histogram in the City of London

The salary distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 20 September 2018.

Salary histogram for ServiceNow in the City of London

ServiceNow
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the City of London region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 1 £43,500 -
ServiceNow
Central London

For the 6 months to 20 September 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ServiceNow.

1 43 (62.32%) ITIL
1 43 (62.32%) Windows
2 38 (55.07%) Microsoft Office
3 37 (53.62%) Finance
4 30 (43.48%) Microsoft
5 28 (40.58%) Active Directory
6 23 (33.33%) ITSM
7 21 (30.43%) Windows 7
8 20 (28.99%) PowerShell
9 19 (27.54%) Office 365
9 19 (27.54%) Windows 10
10 18 (26.09%) Service Management
11 17 (24.64%) VPN
12 16 (23.19%) Cisco
12 16 (23.19%) MS Exchange
13 15 (21.74%) Microsoft Excel
13 15 (21.74%) Apple
13 15 (21.74%) Mobile Device Management
13 15 (21.74%) Skype
14 14 (20.29%) Skype for Business
15 13 (18.84%) WAN
15 13 (18.84%) SQL Server
15 13 (18.84%) LAN
15 13 (18.84%) SQL
15 13 (18.84%) Microsoft PowerPoint
15 13 (18.84%) Analytics
16 12 (17.39%) Citrix
16 12 (17.39%) VMware
17 11 (15.94%) Firewall
17 11 (15.94%) Nagios

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (23.19%) MS Exchange
2 14 (20.29%) Skype for Business
3 11 (15.94%) Elasticsearch
4 9 (13.04%) SharePoint
5 3 (4.35%) Exchange Server 2007
6 2 (2.90%) CMS
6 2 (2.90%) JBoss
7 1 (1.45%) Blackberry Enterprise Server
7 1 (1.45%) SharePoint 2013
Applications
1 38 (55.07%) Microsoft Office
2 15 (21.74%) Microsoft Excel
3 13 (18.84%) Microsoft PowerPoint
4 1 (1.45%) MS Visio
Business Applications
1 2 (2.90%) Remedy ITSM
2 1 (1.45%) SAP BPC
2 1 (1.45%) SAP ERP
Cloud Services
1 19 (27.54%) Office 365
2 10 (14.49%) Slack
3 2 (2.90%) Google Analytics
3 2 (2.90%) OpenShift
4 1 (1.45%) Amazon AWS
4 1 (1.45%) iTunes
4 1 (1.45%) Mimecast
4 1 (1.45%) OneDrive
Communications & Networking
1 17 (24.64%) VPN
2 15 (21.74%) Skype
3 13 (18.84%) LAN
3 13 (18.84%) WAN
4 11 (15.94%) DNS
4 11 (15.94%) Firewall
5 10 (14.49%) SSL
5 10 (14.49%) TCP/IP
6 8 (11.59%) Wireless
7 7 (10.14%) Cisco IOS
7 7 (10.14%) FTP
8 3 (4.35%) SMTP
8 3 (4.35%) VLAN
8 3 (4.35%) VoIP
9 1 (1.45%) 4G
9 1 (1.45%) Cisco ASA
9 1 (1.45%) DHCP
9 1 (1.45%) IP Telephony
9 1 (1.45%) IPsec
9 1 (1.45%) Network Security
Database & Business Intelligence
1 13 (18.84%) SQL Server
2 2 (2.90%) PostgreSQL
3 1 (1.45%) BusinessObjects
3 1 (1.45%) Data Warehouse
Development Applications
1 11 (15.94%) JIRA
2 1 (1.45%) LSMW
General
1 37 (53.62%) Finance
2 9 (13.04%) Banking
3 8 (11.59%) Law
4 5 (7.25%) Legal
5 3 (4.35%) Retail
6 2 (2.90%) Advertising
7 1 (1.45%) Investment Banking
7 1 (1.45%) Telecoms
Job Titles
1 37 (53.62%) Analyst
2 25 (36.23%) Support Analyst
3 18 (26.09%) Desktop Support
4 14 (20.29%) Applications Support
5 13 (18.84%) Desktop Analyst
6 12 (17.39%) Desktop Support Analyst
6 12 (17.39%) Service Analyst
7 11 (15.94%) Service Desk Analyst
8 8 (11.59%) Support Engineer
9 7 (10.14%) Applications Engineer
9 7 (10.14%) Applications Support Engineer
10 6 (8.70%) Applications Support Analyst
11 5 (7.25%) Configuration Manager
11 5 (7.25%) IT Manager
12 4 (5.80%) Architect
12 4 (5.80%) IT Analyst
13 3 (4.35%) 2nd Line Engineer
13 3 (4.35%) IT Support
13 3 (4.35%) Senior Desktop Engineer
13 3 (4.35%) Solutions Architect
Libraries, Frameworks & Software Standards
1 5 (7.25%) LDAP
2 4 (5.80%) Web Services
3 2 (2.90%) CSS
3 2 (2.90%) HTML
3 2 (2.90%) JDBC
3 2 (2.90%) JMS
3 2 (2.90%) ODBC
3 2 (2.90%) REST
3 2 (2.90%) SAML
3 2 (2.90%) XML
3 2 (2.90%) XSD
4 1 (1.45%) XMPP
Miscellaneous
1 11 (15.94%) Video Conferencing
2 7 (10.14%) Analytical Skills
2 7 (10.14%) CMDB
3 5 (7.25%) Management Information System
4 3 (4.35%) BYOD
5 2 (2.90%) Enterprise Software
5 2 (2.90%) User Experience
6 1 (1.45%) Blackberry
6 1 (1.45%) Clustering
6 1 (1.45%) Fintech
6 1 (1.45%) iPad
6 1 (1.45%) iPhone
6 1 (1.45%) Self-Motivation
Operating Systems
1 43 (62.32%) Windows
2 21 (30.43%) Windows 7
3 19 (27.54%) Windows 10
4 11 (15.94%) Android
5 10 (14.49%) Linux
6 8 (11.59%) Windows Server
7 7 (10.14%) Windows Server 2008
8 6 (8.70%) Windows Server 2003
9 3 (4.35%) Apple iOS
10 2 (2.90%) Windows Server 2012
11 1 (1.45%) Mac OS X
Processes & Methodologies
1 43 (62.32%) ITIL
2 23 (33.33%) ITSM
3 18 (26.09%) Service Management
4 15 (21.74%) Mobile Device Management
5 13 (18.84%) Analytics
6 9 (13.04%) Problem-Solving
7 7 (10.14%) Kalman Filter
8 6 (8.70%) Configuration Management
8 6 (8.70%) ITIL V3
9 5 (7.25%) Continuous Improvement
9 5 (7.25%) Presales
10 3 (4.35%) Agile Software Development
10 3 (4.35%) Application Packaging
10 3 (4.35%) CRM
10 3 (4.35%) Document Management
10 3 (4.35%) Information Security
10 3 (4.35%) Investment Management
10 3 (4.35%) Workflow
11 2 (2.90%) Asset Management
11 2 (2.90%) Stakeholder Management
Programming Languages
1 20 (28.99%) PowerShell
2 13 (18.84%) SQL
3 11 (15.94%) Perl
4 2 (2.90%) Java
4 2 (2.90%) JavaScript
4 2 (2.90%) XPath
Qualifications
1 8 (11.59%) ITIL Certification
2 6 (8.70%) Microsoft Certification
3 3 (4.35%) A+ Certification
3 3 (4.35%) MCP
3 3 (4.35%) MCSA
4 2 (2.90%) Degree
4 2 (2.90%) MOS
5 1 (1.45%) CCNP
5 1 (1.45%) Cisco Certification
Quality Assurance & Compliance
1 3 (4.35%) SLA
2 2 (2.90%) QA
3 1 (1.45%) ISO/IEC 27001
System Software
1 28 (40.58%) Active Directory
2 11 (15.94%) VMware Infrastructure
3 4 (5.80%) Virtual Desktop
4 3 (4.35%) VMware Workstation
4 3 (4.35%) vSphere
5 1 (1.45%) Virtual Machines
Systems Management
1 11 (15.94%) Kibana
1 11 (15.94%) Nagios
2 8 (11.59%) SCCM
3 3 (4.35%) AirWatch
3 3 (4.35%) Microsoft Intune
4 2 (2.90%) SCOM
4 2 (2.90%) Single Sign-On
4 2 (2.90%) WSUS
5 1 (1.45%) Cisco CUCM
5 1 (1.45%) Microsoft Clustering
Vendors
1 30 (43.48%) Microsoft
2 16 (23.19%) Cisco
3 15 (21.74%) Apple
4 12 (17.39%) Citrix
4 12 (17.39%) VMware
5 6 (8.70%) iManage
6 5 (7.25%) HP
6 5 (7.25%) Remedy
7 4 (5.80%) IBM
8 3 (4.35%) Intapp
8 3 (4.35%) MobileIron
8 3 (4.35%) NetApp
8 3 (4.35%) Salesforce.com
9 2 (2.90%) Google
9 2 (2.90%) Oracle
9 2 (2.90%) SAP
9 2 (2.90%) Solace
10 1 (1.45%) Adobe
10 1 (1.45%) CODA
10 1 (1.45%) Dell