Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Coventry with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
West Midlands > Coventry
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 81 62 69
Rank change year-on-year -19 +7 -15
Permanent jobs citing Service Delivery 25 53 38
As % of all permanent IT jobs advertised in Coventry 1.90% 3.70% 2.64%
As % of the Processes & Methodologies category 2.12% 4.13% 3.03%
Number of salaries quoted 28 37 35
Coventry median annual salary £46,250 £42,250 £47,500
Median salary % change year-on-year +9.47% -11.05% +0.69%
10th Percentile £31,425 £35,000 £30,500
90th Percentile £77,125 £73,750 £70,000
West Midlands median annual salary £47,500 £44,738 £47,500
% change year-on-year +6.17% -5.82% -9.52%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Permanent vacancies with a requirement for process or methodology skills 1180 1283 1253
As % of all permanent IT jobs advertised in Coventry 89.80% 89.53% 86.95%
Number of salaries quoted 945 1054 1016
Coventry median annual salary £41,500 £42,500 £42,500
Median salary % change year-on-year -2.35% - +1.43%
10th Percentile £25,500 £26,000 £26,250
90th Percentile £63,750 £62,125 £62,500
West Midlands median annual salary £40,000 £40,000 £40,000

Service Delivery
Job Vacancy Trend in Coventry

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for Service Delivery in Coventry

Service Delivery
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Coventry.

Salary trend for Service Delivery in Coventry

Service Delivery
Salary Histogram in Coventry

The salary distribution of IT jobs citing Service Delivery in Coventry over the 6 months to 18 November 2017.

Salary histogram for Service Delivery in Coventry

For the 6 months to 18 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region with a requirement for Service Delivery.

1 12 (48.00%) ITIL
2 6 (24.00%) Project Management
2 6 (24.00%) VMware
3 5 (20.00%) Service Management
3 5 (20.00%) ITIL V3
3 5 (20.00%) Service Design
4 4 (16.00%) Retail
4 4 (16.00%) Active Directory
5 3 (12.00%) ITIL Certification
5 3 (12.00%) Microsoft
5 3 (12.00%) Oracle
5 3 (12.00%) SQL Server
5 3 (12.00%) Windows
5 3 (12.00%) Linux
5 3 (12.00%) Data Security
5 3 (12.00%) Office 365
5 3 (12.00%) Problem Management
5 3 (12.00%) VMware Infrastructure
5 3 (12.00%) Incident Management
5 3 (12.00%) Customer Requirements
5 3 (12.00%) Service Delivery Management
6 2 (8.00%) VLAN
6 2 (8.00%) Multimedia
6 2 (8.00%) Knowledge Management
6 2 (8.00%) Degree
6 2 (8.00%) Wireshark
6 2 (8.00%) Network Security
6 2 (8.00%) Hyper-V
6 2 (8.00%) Continuous Improvement
6 2 (8.00%) Enterprise Content Management

Service Delivery
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.00%) Skype for Business
2 1 (4.00%) Oracle SOA Suite
Business Applications
1 1 (4.00%) Oracle BPM
Cloud Services
1 3 (12.00%) Office 365
2 2 (8.00%) Microsoft Azure
3 1 (4.00%) Amazon AWS
3 1 (4.00%) Google Cloud Platform
3 1 (4.00%) IaaS
3 1 (4.00%) PaaS
3 1 (4.00%) Serverless
Communications & Networking
1 2 (8.00%) LAN
1 2 (8.00%) MPLS
1 2 (8.00%) Network Security
1 2 (8.00%) Skype
1 2 (8.00%) VLAN
1 2 (8.00%) VPN
1 2 (8.00%) WAN
1 2 (8.00%) Wireshark
Database & Business Intelligence
1 3 (12.00%) SQL Server
2 1 (4.00%) Oracle Database
Development Applications
1 1 (4.00%) Git (software)
1 1 (4.00%) Oracle Forms
1 1 (4.00%) Visual Studio
1 1 (4.00%) Visual Studio Team System
General
1 4 (16.00%) Retail
2 2 (8.00%) Finance
2 2 (8.00%) Multimedia
2 2 (8.00%) Telecoms
3 1 (4.00%) Legal
Job Titles
1 6 (24.00%) Service Manager
2 5 (20.00%) Delivery Manager
2 5 (20.00%) Services Delivery Manager
3 3 (12.00%) Architect
3 3 (12.00%) Head of Delivery
3 3 (12.00%) Head of Engineering
3 3 (12.00%) Head of Service Delivery
3 3 (12.00%) IT Manager
3 3 (12.00%) Solutions Architect
4 2 (8.00%) Analyst
4 2 (8.00%) Head of IT
4 2 (8.00%) Mitel Engineer
4 2 (8.00%) Mitel Voice Engineer
4 2 (8.00%) Project Manager
4 2 (8.00%) Senior Mitel Engineer
4 2 (8.00%) Senior Voice Engineer
4 2 (8.00%) Service Transition Manager
4 2 (8.00%) Transition Manager
4 2 (8.00%) Voice Engineer
5 1 (4.00%) IT Services Manager
Libraries, Frameworks & Software Standards
1 1 (4.00%) .NET
1 1 (4.00%) Web Services
1 1 (4.00%) XML
1 1 (4.00%) XSLT
Miscellaneous
1 2 (8.00%) Analytical Skills
1 2 (8.00%) EPoS
2 1 (4.00%) Data Centre
Operating Systems
1 3 (12.00%) Linux
1 3 (12.00%) Windows
2 2 (8.00%) Windows Server
3 1 (4.00%) SUSE
3 1 (4.00%) Windows 10
Processes & Methodologies
1 12 (48.00%) ITIL
2 6 (24.00%) Project Management
3 5 (20.00%) ITIL V3
3 5 (20.00%) Service Design
3 5 (20.00%) Service Management
4 3 (12.00%) Customer Requirements
4 3 (12.00%) Data Security
4 3 (12.00%) Incident Management
4 3 (12.00%) Problem Management
4 3 (12.00%) Service Delivery Management
5 2 (8.00%) Agile Software Development
5 2 (8.00%) Configuration Management
5 2 (8.00%) Content Management
5 2 (8.00%) Identity Management
5 2 (8.00%) Knowledge Management
5 2 (8.00%) PRINCE2
5 2 (8.00%) Scrum
5 2 (8.00%) SOA
5 2 (8.00%) TOGAF
5 2 (8.00%) Zachman Framework
Programming Languages
1 2 (8.00%) SQL
2 1 (4.00%) COBOL
2 1 (4.00%) PL/SQL
2 1 (4.00%) T-SQL
Qualifications
1 3 (12.00%) ITIL Certification
2 2 (8.00%) Degree
2 2 (8.00%) ITIL Foundation Certificate
2 2 (8.00%) MCP
2 2 (8.00%) Microsoft Certified Architect
3 1 (4.00%) CCNA
3 1 (4.00%) Cisco Certification
3 1 (4.00%) MBA
Quality Assurance & Compliance
1 2 (8.00%) Sarbanes-Oxley
2 1 (4.00%) GDPR
2 1 (4.00%) PMO
2 1 (4.00%) QA
2 1 (4.00%) SLA
System Software
1 4 (16.00%) Active Directory
2 3 (12.00%) VMware Infrastructure
3 2 (8.00%) Hyper-V
Systems Management
1 1 (4.00%) Control-M
1 1 (4.00%) SCCM
Vendors
1 6 (24.00%) VMware
2 3 (12.00%) Microsoft
2 3 (12.00%) Oracle
3 2 (8.00%) Mitel
4 1 (4.00%) BMC
4 1 (4.00%) Google
4 1 (4.00%) SAP