Period
to 21 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Coventry with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Midlands > Coventry
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 48 84 91
Rank change year-on-year +36 +7 -21
Permanent jobs citing SLA 58 23 26
As % of all permanent IT jobs advertised in Coventry 4.64% 1.64% 1.73%
As % of the Quality Assurance & Compliance category 31.69% 14.20% 14.36%
Number of salaries quoted 51 22 13
Coventry median annual salary £36,000 £42,500 £60,000
Median salary % change year-on-year -15.29% -29.17% +37.93%
10th Percentile £27,500 £20,925 £30,400
90th Percentile £40,000 £50,000 £70,000
West Midlands median annual salary £37,161 £36,000 £34,000
% change year-on-year +3.23% +5.88% -5.56%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Coventry with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Coventry
Permanent vacancies with a requirement for quality assurance or compliance skills 183 162 181
As % of all permanent IT jobs advertised in Coventry 14.64% 11.57% 12.04%
Number of salaries quoted 149 128 132
Coventry median annual salary £40,750 £45,000 £45,000
Median salary % change year-on-year -9.44% - -5.26%
10th Percentile £29,000 £31,250 £25,000
90th Percentile £66,700 £65,000 £61,250
West Midlands median annual salary £45,947 £42,500 £40,750
% change year-on-year +8.11% +4.29% +1.88%

SLA
Job Vacancy Trend in Coventry

Job postings citing SLA as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for SLA in Coventry

SLA
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Coventry.

Salary trend for SLA in Coventry

SLA
Salary Histogram in Coventry

The salary distribution of IT jobs citing SLA in Coventry over the 6 months to 21 July 2018.

Salary histogram for SLA in Coventry

For the 6 months to 21 July 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Coventry region with a requirement for SLA.

1 39 (67.24%) Windows
2 34 (58.62%) ITIL
3 26 (44.83%) Analytics
4 25 (43.10%) SharePoint
5 24 (41.38%) NetBackup
5 24 (41.38%) ITIL V3
5 24 (41.38%) ServiceNow
5 24 (41.38%) Collaborative Working
6 21 (36.21%) LAN
6 21 (36.21%) WAN
7 16 (27.59%) Data Centre
8 15 (25.86%) Project Management
9 14 (24.14%) VMware
9 14 (24.14%) Cisco
9 14 (24.14%) Microsoft
9 14 (24.14%) Problem-Solving
10 13 (22.41%) VMware ESXi
11 12 (20.69%) Cisco ASA
12 11 (18.97%) SQL Server
13 9 (15.52%) Telecoms
14 8 (13.79%) PMO
14 8 (13.79%) Windows Server
15 7 (12.07%) Contingency Planning
15 7 (12.07%) Capacity Planning
15 7 (12.07%) Infrastructure Management
15 7 (12.07%) Wi-Fi
16 6 (10.34%) Stakeholder Management
17 5 (8.62%) Finance
17 5 (8.62%) SQL
17 5 (8.62%) Active Directory

SLA
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (43.10%) SharePoint
Applications
1 3 (5.17%) Microsoft Excel
2 2 (3.45%) Microsoft PowerPoint
3 1 (1.72%) Microsoft Office
Communications & Networking
1 21 (36.21%) LAN
1 21 (36.21%) WAN
2 12 (20.69%) Cisco ASA
3 7 (12.07%) Wi-Fi
4 2 (3.45%) VoIP
5 1 (1.72%) Firewall
5 1 (1.72%) ISDN
5 1 (1.72%) PBX
5 1 (1.72%) PSTN
5 1 (1.72%) SMS
Database & Business Intelligence
1 11 (18.97%) SQL Server
2 2 (3.45%) GIS
General
1 9 (15.52%) Telecoms
2 5 (8.62%) Finance
3 3 (5.17%) General Ledger
4 2 (3.45%) Marketing
5 1 (1.72%) Advertising
5 1 (1.72%) Banking
5 1 (1.72%) Manufacturing
Job Titles
1 26 (44.83%) Support Team Leader
1 26 (44.83%) Team Leader
2 25 (43.10%) Desktop Support
2 25 (43.10%) Desktop Support Team Leader
2 25 (43.10%) Desktop Team Leader
3 13 (22.41%) 3rd Line Engineer
3 13 (22.41%) 3rd Line Infrastructure Engineer
3 13 (22.41%) Infrastructure Engineer
4 7 (12.07%) Head of Operations
5 5 (8.62%) Analyst
6 4 (6.90%) Head of Infrastructure
6 4 (6.90%) IT Engineer
6 4 (6.90%) IT Infrastructure Engineer
6 4 (6.90%) Support Analyst
7 3 (5.17%) IT Support
7 3 (5.17%) Software Analyst
7 3 (5.17%) Software Support Analyst
8 2 (3.45%) Head of Engineering
8 2 (3.45%) Problem Manager
9 1 (1.72%) IT Analyst
Miscellaneous
1 16 (27.59%) Data Centre
2 5 (8.62%) Virtual Team
3 2 (3.45%) CMDB
3 2 (3.45%) Driving Licence
3 2 (3.45%) Management Information System
4 1 (1.72%) Analytical Skills
4 1 (1.72%) Data Protection Act
Operating Systems
1 39 (67.24%) Windows
2 8 (13.79%) Windows Server
Processes & Methodologies
1 34 (58.62%) ITIL
2 26 (44.83%) Analytics
3 24 (41.38%) Collaborative Working
3 24 (41.38%) ITIL V3
4 15 (25.86%) Project Management
5 14 (24.14%) Problem-Solving
6 7 (12.07%) Capacity Planning
6 7 (12.07%) Contingency Planning
6 7 (12.07%) Infrastructure Management
7 6 (10.34%) Stakeholder Management
8 5 (8.62%) Network Management
8 5 (8.62%) Virtual Team Management
9 3 (5.17%) Change Management
9 3 (5.17%) PRINCE2
9 3 (5.17%) Tech Ops
10 2 (3.45%) Asset Management
10 2 (3.45%) CRM
10 2 (3.45%) Quality Management
10 2 (3.45%) Service Delivery
10 2 (3.45%) Validation
Programming Languages
1 5 (8.62%) SQL
2 1 (1.72%) T-SQL
Qualifications
1 3 (5.17%) ITIL Certification
2 2 (3.45%) Degree
2 2 (3.45%) PRINCE2 Practitioner
3 1 (1.72%) CCNA
3 1 (1.72%) CCNP
3 1 (1.72%) Cisco Certification
Quality Assurance & Compliance
1 8 (13.79%) PMO
2 1 (1.72%) GDPR
2 1 (1.72%) PCI DSS
System Software
1 13 (22.41%) VMware ESXi
2 5 (8.62%) Active Directory
3 1 (1.72%) VMware Infrastructure
Systems Management
1 24 (41.38%) NetBackup
Vendors
1 24 (41.38%) ServiceNow
2 14 (24.14%) Cisco
2 14 (24.14%) Microsoft
2 14 (24.14%) VMware
3 3 (5.17%) Pegasus
3 3 (5.17%) Sage
3 3 (5.17%) Xero
4 2 (3.45%) Mitel
4 2 (3.45%) Salesforce.com
5 1 (1.72%) Avaya
5 1 (1.72%) Brocade
5 1 (1.72%) Juniper