Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Coventry with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Midlands > Coventry
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 79 83 64
Rank change year-on-year +4 -19 +12
Permanent jobs citing SLA 23 28 38
As % of all permanent IT jobs advertised in Coventry 1.75% 1.99% 2.64%
As % of the Quality Assurance & Compliance category 17.97% 15.82% 26.76%
Number of salaries quoted 19 29 37
Coventry median annual salary £36,000 £40,000 £34,180
Median salary % change year-on-year -10.00% +17.03% -12.36%
10th Percentile £20,250 £22,500 £21,050
90th Percentile £52,500 £67,500 £66,250
West Midlands median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% +6.56%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Coventry with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Coventry
Permanent vacancies with a requirement for quality assurance or compliance skills 128 177 142
As % of all permanent IT jobs advertised in Coventry 9.75% 12.56% 9.85%
Number of salaries quoted 97 139 132
Coventry median annual salary £43,500 £45,000 £44,000
Median salary % change year-on-year -3.33% +2.27% +3.53%
10th Percentile £27,300 £26,250 £27,600
90th Percentile £85,000 £70,000 £68,750
West Midlands median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

SLA
Job Vacancy Trend in Coventry

Job postings citing SLA as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for SLA in Coventry

SLA
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Coventry.

Salary trend for SLA in Coventry

SLA
Salary Histogram in Coventry

The salary distribution of IT jobs citing SLA in Coventry over the 6 months to 20 November 2017.

Salary histogram for SLA in Coventry

For the 6 months to 20 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region with a requirement for SLA.

1 17 (73.91%) ITIL
2 12 (52.17%) Windows
3 6 (26.09%) ITIL V3
4 5 (21.74%) Microsoft Office
5 4 (17.39%) VMware
5 4 (17.39%) Service Management
5 4 (17.39%) Advertising
5 4 (17.39%) Microsoft Excel
5 4 (17.39%) Windows 10
6 3 (13.04%) ITIL Foundation Certificate
6 3 (13.04%) Data Centre
6 3 (13.04%) Collaborative Working
6 3 (13.04%) VMware Infrastructure
6 3 (13.04%) Waterfall
6 3 (13.04%) Analytics
6 3 (13.04%) ServiceNow
6 3 (13.04%) Retail
6 3 (13.04%) Active Directory
6 3 (13.04%) SharePoint
6 3 (13.04%) Process Management
6 3 (13.04%) NetBackup
6 3 (13.04%) Finance
6 3 (13.04%) Agile Software Development
7 2 (8.70%) Firewall
7 2 (8.70%) MS Visio
7 2 (8.70%) Cisco
7 2 (8.70%) ITIL Certification
7 2 (8.70%) Configuration Management
7 2 (8.70%) Windows 7
7 2 (8.70%) Microsoft PowerPoint

SLA
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.04%) SharePoint
2 1 (4.35%) CMS
Applications
1 5 (21.74%) Microsoft Office
2 4 (17.39%) Microsoft Excel
3 2 (8.70%) Microsoft PowerPoint
3 2 (8.70%) MS Visio
Cloud Services
1 1 (4.35%) Office 365
1 1 (4.35%) SaaS
Communications & Networking
1 2 (8.70%) Firewall
2 1 (4.35%) LAN
2 1 (4.35%) VoIP
2 1 (4.35%) WAN
Database & Business Intelligence
1 1 (4.35%) Oracle Database
1 1 (4.35%) Oracle Database 11g
General
1 4 (17.39%) Advertising
2 3 (13.04%) Finance
2 3 (13.04%) Retail
3 1 (4.35%) Marketing
Job Titles
1 5 (21.74%) Analyst
1 5 (21.74%) Support Analyst
1 5 (21.74%) Team Leader
2 4 (17.39%) IT Manager
3 3 (13.04%) Service Desk Team Leader
4 2 (8.70%) Asset and Configuration Manager
4 2 (8.70%) Configuration Manager
4 2 (8.70%) Desktop Support
4 2 (8.70%) Desktop Support Team Leader
4 2 (8.70%) Desktop Team Leader
4 2 (8.70%) IT Analyst
4 2 (8.70%) IT Support
4 2 (8.70%) IT Support Analyst
4 2 (8.70%) Service Desk Engineer
4 2 (8.70%) Service Desk Support
4 2 (8.70%) Support Engineer
4 2 (8.70%) Support Team Leader
5 1 (4.35%) Applications Support
5 1 (4.35%) Help Desk Analyst
5 1 (4.35%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (4.35%) Middleware
1 1 (4.35%) Web Services
Miscellaneous
1 3 (13.04%) Data Centre
2 2 (8.70%) CMDB
3 1 (4.35%) Hybrid Cloud
3 1 (4.35%) PKI
3 1 (4.35%) Private Cloud
Operating Systems
1 12 (52.17%) Windows
2 4 (17.39%) Windows 10
3 2 (8.70%) Windows 7
3 2 (8.70%) Windows 8
4 1 (4.35%) Linux
4 1 (4.35%) Windows Server
Processes & Methodologies
1 17 (73.91%) ITIL
2 6 (26.09%) ITIL V3
3 4 (17.39%) Service Management
4 3 (13.04%) Agile Software Development
4 3 (13.04%) Analytics
4 3 (13.04%) Collaborative Working
4 3 (13.04%) Process Management
4 3 (13.04%) Waterfall
5 2 (8.70%) Configuration Management
5 2 (8.70%) DevOps
5 2 (8.70%) Incident Management
5 2 (8.70%) Service Desk Management
6 1 (4.35%) Disaster Recovery
6 1 (4.35%) ETL
6 1 (4.35%) ITSM
6 1 (4.35%) Project Management
6 1 (4.35%) Service Delivery
6 1 (4.35%) SOA
6 1 (4.35%) Stakeholder Management
6 1 (4.35%) Workflow
Programming Languages
1 1 (4.35%) PL/SQL
1 1 (4.35%) SQL
Qualifications
1 3 (13.04%) ITIL Foundation Certificate
2 2 (8.70%) ITIL Certification
3 1 (4.35%) CCNA
3 1 (4.35%) CCNP
3 1 (4.35%) Cisco Certification
3 1 (4.35%) Degree
Quality Assurance & Compliance
1 1 (4.35%) ISO/IEC 20000
System Software
1 3 (13.04%) Active Directory
1 3 (13.04%) VMware Infrastructure
2 1 (4.35%) Hyper-V
Systems Management
1 3 (13.04%) NetBackup
2 1 (4.35%) Control-M
Vendors
1 4 (17.39%) VMware
2 3 (13.04%) ServiceNow
3 2 (8.70%) Cisco
4 1 (4.35%) Ab Initio
4 1 (4.35%) BMC
4 1 (4.35%) Brocade
4 1 (4.35%) EMC
4 1 (4.35%) Juniper
4 1 (4.35%) Microsoft
4 1 (4.35%) Mitel
4 1 (4.35%) Oracle
4 1 (4.35%) Software AG
4 1 (4.35%) webMethods