Period
to 21 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Coventry with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 April 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Midlands > Coventry
6 months to
21 Apr 2018
Same period 2017 Same period 2016
Rank 82 87 77
Rank change year-on-year +5 -10 -18
Permanent jobs citing SLA 29 15 37
As % of all permanent IT jobs advertised in Coventry 2.15% 1.27% 2.55%
As % of the Quality Assurance & Compliance category 17.68% 10.42% 21.14%
Number of salaries quoted 21 12 28
Coventry median annual salary £36,000 £35,000 £50,000
Median salary % change year-on-year +2.86% -30.00% +29.87%
10th Percentile £29,000 £19,450 £19,550
90th Percentile £40,000 £48,375 £68,750
West Midlands median annual salary £33,500 £34,375 £36,500
% change year-on-year -2.55% -5.82% +1.39%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Coventry with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Coventry
Permanent vacancies with a requirement for quality assurance or compliance skills 164 144 175
As % of all permanent IT jobs advertised in Coventry 12.18% 12.22% 12.07%
Number of salaries quoted 125 119 142
Coventry median annual salary £45,000 £47,500 £44,000
Median salary % change year-on-year -5.26% +7.95% -2.22%
10th Percentile £29,000 £31,150 £25,000
90th Percentile £70,375 £80,000 £63,750
West Midlands median annual salary £45,000 £42,500 £42,000
% change year-on-year +5.88% +1.19% +5.00%

SLA
Job Vacancy Trend in Coventry

Job postings citing SLA as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for SLA in Coventry

SLA
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Coventry.

Salary trend for SLA in Coventry

SLA
Salary Histogram in Coventry

The salary distribution of IT jobs citing SLA in Coventry over the 6 months to 21 April 2018.

Salary histogram for SLA in Coventry

For the 6 months to 21 April 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Coventry region with a requirement for SLA.

1 21 (72.41%) Windows
2 18 (62.07%) ITIL
3 16 (55.17%) LAN
3 16 (55.17%) WAN
4 14 (48.28%) Data Centre
5 10 (34.48%) Telecoms
6 9 (31.03%) Wi-Fi
6 9 (31.03%) Capacity Planning
6 9 (31.03%) Infrastructure Management
6 9 (31.03%) Contingency Planning
6 9 (31.03%) PMO
7 8 (27.59%) VMware
7 8 (27.59%) SharePoint
7 8 (27.59%) Active Directory
8 7 (24.14%) Microsoft
8 7 (24.14%) Virtual Team Management
8 7 (24.14%) Virtual Team
8 7 (24.14%) Network Management
8 7 (24.14%) Analytics
9 6 (20.69%) Windows Server
9 6 (20.69%) ITIL V3
9 6 (20.69%) ServiceNow
9 6 (20.69%) Collaborative Working
9 6 (20.69%) Problem-Solving
9 6 (20.69%) NetBackup
10 5 (17.24%) Stakeholder Management
10 5 (17.24%) Cisco
10 5 (17.24%) SQL Server
11 4 (13.79%) Microsoft Office
11 4 (13.79%) VMware Infrastructure

SLA
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (27.59%) SharePoint
2 1 (3.45%) MS Exchange
Applications
1 4 (13.79%) Microsoft Office
2 3 (10.34%) Microsoft Excel
3 1 (3.45%) Microsoft PowerPoint
3 1 (3.45%) MS Visio
Cloud Services
1 1 (3.45%) Office 365
Communications & Networking
1 16 (55.17%) LAN
1 16 (55.17%) WAN
2 9 (31.03%) Wi-Fi
3 3 (10.34%) Cisco ASA
3 3 (10.34%) Firewall
4 2 (6.90%) VoIP
5 1 (3.45%) ADSL
5 1 (3.45%) SAN
Database & Business Intelligence
1 5 (17.24%) SQL Server
2 1 (3.45%) SQL Server 2008
General
1 10 (34.48%) Telecoms
2 2 (6.90%) Advertising
3 1 (3.45%) Automotive
3 1 (3.45%) Manufacturing
Job Titles
1 9 (31.03%) Head of Operations
1 9 (31.03%) Team Leader
2 8 (27.59%) Support Team Leader
3 7 (24.14%) Desktop Support
3 7 (24.14%) Desktop Support Team Leader
3 7 (24.14%) Desktop Team Leader
4 5 (17.24%) Infrastructure Engineer
5 4 (13.79%) 3rd Line Engineer
5 4 (13.79%) 3rd Line Infrastructure Engineer
5 4 (13.79%) Head of Infrastructure
5 4 (13.79%) IT Engineer
5 4 (13.79%) IT Infrastructure Engineer
6 3 (10.34%) Applications Engineer
6 3 (10.34%) Applications Support
6 3 (10.34%) Applications Support Engineer
6 3 (10.34%) Head of IT
6 3 (10.34%) Head of IT Operations
6 3 (10.34%) Support Engineer
7 2 (6.90%) Head of Engineering
7 2 (6.90%) Network Engineer
Miscellaneous
1 14 (48.28%) Data Centre
2 7 (24.14%) Virtual Team
3 2 (6.90%) Analytical Skills
3 2 (6.90%) CMDB
3 2 (6.90%) Data Protection Act
Operating Systems
1 21 (72.41%) Windows
2 6 (20.69%) Windows Server
3 1 (3.45%) Windows 7
3 1 (3.45%) Windows Server 2008
3 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 18 (62.07%) ITIL
2 9 (31.03%) Capacity Planning
2 9 (31.03%) Contingency Planning
2 9 (31.03%) Infrastructure Management
3 7 (24.14%) Analytics
3 7 (24.14%) Network Management
3 7 (24.14%) Virtual Team Management
4 6 (20.69%) Collaborative Working
4 6 (20.69%) ITIL V3
4 6 (20.69%) Problem-Solving
5 5 (17.24%) Stakeholder Management
6 3 (10.34%) Disaster Recovery
6 3 (10.34%) Incident Management
6 3 (10.34%) Performance Monitoring
6 3 (10.34%) Project Management
7 2 (6.90%) Change Management
7 2 (6.90%) Data Protection
7 2 (6.90%) Test Scripting
7 2 (6.90%) Time Management
7 2 (6.90%) Validation
Programming Languages
1 3 (10.34%) SQL
2 2 (6.90%) T-SQL
Qualifications
1 3 (10.34%) Cisco Certification
2 2 (6.90%) CCNA
2 2 (6.90%) CCNP
2 2 (6.90%) ITIL Certification
Quality Assurance & Compliance
1 9 (31.03%) PMO
2 2 (6.90%) GDPR
2 2 (6.90%) PCI DSS
System Software
1 8 (27.59%) Active Directory
2 4 (13.79%) VMware ESXi
2 4 (13.79%) VMware Infrastructure
3 1 (3.45%) Hyper-V
3 1 (3.45%) Microsoft Virtual Server
3 1 (3.45%) Virtual Servers
3 1 (3.45%) vSphere
Systems Management
1 6 (20.69%) NetBackup
Vendors
1 8 (27.59%) VMware
2 7 (24.14%) Microsoft
3 6 (20.69%) ServiceNow
4 5 (17.24%) Cisco
5 2 (6.90%) Brocade
5 2 (6.90%) Juniper
5 2 (6.90%) Mitel
6 1 (3.45%) arcserve
6 1 (3.45%) AVG
6 1 (3.45%) HP
6 1 (3.45%) Kaspersky
6 1 (3.45%) Sophos
6 1 (3.45%) Veeam