Period
to 22 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Coventry with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Midlands > Coventry
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 82 77 64
Rank change year-on-year -5 -13 +3
Permanent jobs citing SLA 24 26 44
As % of all permanent IT jobs advertised in Coventry 1.81% 2.09% 3.24%
As % of the Quality Assurance & Compliance category 18.75% 16.25% 27.50%
Number of salaries quoted 18 31 42
Coventry median annual salary £30,000 £37,500 £36,500
Median salary % change year-on-year -20.00% +2.74% -6.41%
10th Percentile £23,950 £21,250 £20,000
90th Percentile £52,500 £67,500 £66,250
West Midlands median annual salary £32,500 £37,500 £34,000
% change year-on-year -13.33% +10.29% +9.68%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Coventry with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Coventry
Permanent vacancies with a requirement for quality assurance or compliance skills 128 160 160
As % of all permanent IT jobs advertised in Coventry 9.65% 12.86% 11.80%
Number of salaries quoted 100 130 144
Coventry median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +5.88%
10th Percentile £28,950 £26,250 £22,750
90th Percentile £85,000 £82,875 £68,000
West Midlands median annual salary £43,000 £42,500 £42,500
% change year-on-year +1.18% - +6.25%

SLA
Job Vacancy Trend in Coventry

Job postings citing SLA as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for SLA in Coventry

SLA
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Coventry.

Salary trend for SLA in Coventry

SLA
Salary Histogram in Coventry

The salary distribution of IT jobs citing SLA in Coventry over the 6 months to 22 January 2018.

Salary histogram for SLA in Coventry

For the 6 months to 22 January 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region with a requirement for SLA.

1 14 (58.33%) ITIL
2 11 (45.83%) Windows
3 7 (29.17%) VMware
3 7 (29.17%) Data Centre
4 6 (25.00%) Microsoft Office
4 6 (25.00%) LAN
4 6 (25.00%) WAN
4 6 (25.00%) VMware Infrastructure
5 5 (20.83%) Active Directory
6 4 (16.67%) Microsoft Excel
6 4 (16.67%) Firewall
6 4 (16.67%) Telecoms
6 4 (16.67%) Capacity Planning
7 3 (12.50%) Infrastructure Management
7 3 (12.50%) CMDB
7 3 (12.50%) Finance
7 3 (12.50%) Retail
7 3 (12.50%) Incident Management
7 3 (12.50%) Process Management
7 3 (12.50%) Disaster Recovery
7 3 (12.50%) Wi-Fi
7 3 (12.50%) Advertising
7 3 (12.50%) SQL
7 3 (12.50%) Cisco Certification
7 3 (12.50%) Cisco
7 3 (12.50%) Microsoft
7 3 (12.50%) Windows 10
7 3 (12.50%) Performance Monitoring
7 3 (12.50%) ITIL Foundation Certificate
7 3 (12.50%) Windows Server

SLA
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) CMS
1 1 (4.17%) MS Exchange
1 1 (4.17%) SharePoint
Applications
1 6 (25.00%) Microsoft Office
2 4 (16.67%) Microsoft Excel
3 2 (8.33%) Microsoft PowerPoint
3 2 (8.33%) MS Visio
Cloud Services
1 2 (8.33%) Office 365
2 1 (4.17%) SaaS
Communications & Networking
1 6 (25.00%) LAN
1 6 (25.00%) WAN
2 4 (16.67%) Firewall
3 3 (12.50%) Wi-Fi
4 2 (8.33%) VoIP
5 1 (4.17%) ADSL
5 1 (4.17%) SAN
Database & Business Intelligence
1 1 (4.17%) Oracle Database
1 1 (4.17%) Oracle Database 11g
1 1 (4.17%) SQL Server
1 1 (4.17%) SQL Server 2008
General
1 4 (16.67%) Telecoms
2 3 (12.50%) Advertising
2 3 (12.50%) Finance
2 3 (12.50%) Retail
3 1 (4.17%) Automotive
3 1 (4.17%) Manufacturing
3 1 (4.17%) Marketing
Job Titles
1 4 (16.67%) Analyst
1 4 (16.67%) Support Analyst
2 3 (12.50%) Applications Support
2 3 (12.50%) Head of Operations
2 3 (12.50%) IT Manager
2 3 (12.50%) Support Engineer
3 2 (8.33%) Applications Engineer
3 2 (8.33%) Applications Support Engineer
3 2 (8.33%) Asset and Configuration Manager
3 2 (8.33%) Configuration Manager
3 2 (8.33%) Head of IT
3 2 (8.33%) Head of IT Operations
3 2 (8.33%) Network Engineer
3 2 (8.33%) Service Desk Team Leader
3 2 (8.33%) Team Leader
4 1 (4.17%) Head of Engineering
4 1 (4.17%) IT Analyst
4 1 (4.17%) Service Desk Support
4 1 (4.17%) SQL Analyst
4 1 (4.17%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 1 (4.17%) Middleware
1 1 (4.17%) Web Services
Miscellaneous
1 7 (29.17%) Data Centre
2 3 (12.50%) CMDB
3 2 (8.33%) Virtual Team
4 1 (4.17%) Analytical Skills
4 1 (4.17%) Data Protection Act
4 1 (4.17%) Hybrid Cloud
4 1 (4.17%) PKI
4 1 (4.17%) Private Cloud
Operating Systems
1 11 (45.83%) Windows
2 3 (12.50%) Windows 10
2 3 (12.50%) Windows Server
3 2 (8.33%) Windows 7
4 1 (4.17%) Linux
4 1 (4.17%) Windows 8
4 1 (4.17%) Windows Server 2008
4 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 14 (58.33%) ITIL
2 4 (16.67%) Capacity Planning
3 3 (12.50%) Contingency Planning
3 3 (12.50%) Disaster Recovery
3 3 (12.50%) Incident Management
3 3 (12.50%) Infrastructure Management
3 3 (12.50%) Performance Monitoring
3 3 (12.50%) Process Management
4 2 (8.33%) Agile Software Development
4 2 (8.33%) Asset Management
4 2 (8.33%) Configuration Management
4 2 (8.33%) DevOps
4 2 (8.33%) Network Management
4 2 (8.33%) Service Desk Management
4 2 (8.33%) Service Management
4 2 (8.33%) Virtual Team Management
4 2 (8.33%) Waterfall
5 1 (4.17%) ITIL V3
5 1 (4.17%) Pattern Recognition
5 1 (4.17%) Problem Management
Programming Languages
1 3 (12.50%) SQL
2 1 (4.17%) PL/SQL
2 1 (4.17%) T-SQL
Qualifications
1 3 (12.50%) Cisco Certification
1 3 (12.50%) ITIL Foundation Certificate
2 2 (8.33%) CCNA
2 2 (8.33%) CCNP
2 2 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 3 (12.50%) PMO
2 1 (4.17%) GDPR
2 1 (4.17%) ISO/IEC 20000
2 1 (4.17%) PCI DSS
System Software
1 6 (25.00%) VMware Infrastructure
2 5 (20.83%) Active Directory
3 2 (8.33%) Hyper-V
4 1 (4.17%) Microsoft Virtual Server
4 1 (4.17%) Virtual Servers
4 1 (4.17%) vSphere
Systems Management
1 1 (4.17%) Control-M
Vendors
1 7 (29.17%) VMware
2 3 (12.50%) Cisco
2 3 (12.50%) Microsoft
3 2 (8.33%) Brocade
3 2 (8.33%) Juniper
3 2 (8.33%) Mitel
4 1 (4.17%) Ab Initio
4 1 (4.17%) arcserve
4 1 (4.17%) AVG
4 1 (4.17%) BMC
4 1 (4.17%) EMC
4 1 (4.17%) HP
4 1 (4.17%) Kaspersky
4 1 (4.17%) Oracle
4 1 (4.17%) Software AG
4 1 (4.17%) Sophos
4 1 (4.17%) Veeam
4 1 (4.17%) webMethods