Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
South East > West Sussex
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 129 53 102
Rank change year-on-year -76 +49 +2
Permanent jobs citing Service Delivery 24 111 71
As % of all permanent IT jobs advertised in West Sussex 1.15% 4.56% 2.67%
As % of the Processes & Methodologies category 1.31% 5.12% 3.03%
Number of salaries quoted 18 120 61
West Sussex median annual salary £48,750 £47,500 £40,000
Median salary % change year-on-year +2.63% +18.75% +6.67%
10th Percentile £35,000 £27,500 £25,000
90th Percentile £72,500 £58,750 £63,250
South East median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for process or methodology skills.

All Process and Methodology Skills
West Sussex
Permanent vacancies with a requirement for process or methodology skills 1826 2166 2345
As % of all permanent IT jobs advertised in West Sussex 87.45% 88.99% 88.09%
Number of salaries quoted 1592 1984 2059
West Sussex median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +2.41%
10th Percentile £27,500 £27,000 £26,250
90th Percentile £62,500 £63,750 £60,000
South East median annual salary £45,000 £45,000 £45,000

Service Delivery
Job Vacancy Trend in West Sussex

Job postings citing Service Delivery as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for Service Delivery in West Sussex

Service Delivery
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in West Sussex.

Salary trend for Service Delivery in West Sussex

Service Delivery
Salary Histogram in West Sussex

The salary distribution of IT jobs citing Service Delivery in West Sussex over the 6 months to 21 November 2017.

Salary histogram for Service Delivery in West Sussex

Service Delivery
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Sussex region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley -14 9 £36,500 -27.00%
Worthing -35 6 £50,000 +42.86% 1
Horsham -30 2 - -
Gatwick -9 1 £65,000 +23.81%
Chichester -17 1 £27,500 +1.85%
Service Delivery
South East

For the 6 months to 21 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region with a requirement for Service Delivery.

1 9 (37.50%) Microsoft
2 7 (29.17%) Windows
2 7 (29.17%) Project Management
2 7 (29.17%) Office 365
3 6 (25.00%) Mentoring
3 6 (25.00%) ITIL
4 5 (20.83%) SLA
4 5 (20.83%) Microsoft Office
4 5 (20.83%) MS Exchange
4 5 (20.83%) Agile Software Development
4 5 (20.83%) Coaching
4 5 (20.83%) Analytical Skills
4 5 (20.83%) Degree
5 4 (16.67%) Agile Project Management
5 4 (16.67%) User Stories
5 4 (16.67%) Windows 10
5 4 (16.67%) Incident Management
5 4 (16.67%) Scrum
5 4 (16.67%) VMware
5 4 (16.67%) Firewall
5 4 (16.67%) Finance
5 4 (16.67%) Citrix
6 3 (12.50%) SAP
6 3 (12.50%) DNS
6 3 (12.50%) DHCP
6 3 (12.50%) Workflow
6 3 (12.50%) Stakeholder Management
6 3 (12.50%) Active Directory
6 3 (12.50%) Logistics
6 3 (12.50%) Windows Server

Service Delivery
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.83%) MS Exchange
2 3 (12.50%) Exchange Server 2010
3 2 (8.33%) Exchange Server 2007
Applications
1 5 (20.83%) Microsoft Office
Business Applications
1 2 (8.33%) SAP Retail
2 1 (4.17%) Dynamics AX
2 1 (4.17%) SAP CO
2 1 (4.17%) SAP FI
2 1 (4.17%) SAP FI/CO
2 1 (4.17%) SAP HR
2 1 (4.17%) SAP MM
2 1 (4.17%) SAP PP
2 1 (4.17%) SAP S/4HANA
2 1 (4.17%) SAP SD
2 1 (4.17%) SAP WM
Cloud Services
1 7 (29.17%) Office 365
2 3 (12.50%) Microsoft Azure
3 1 (4.17%) Mimecast
3 1 (4.17%) OneDrive
3 1 (4.17%) OpenDNS
Communications & Networking
1 4 (16.67%) Firewall
2 3 (12.50%) DHCP
2 3 (12.50%) DNS
3 2 (8.33%) IP Telephony
3 2 (8.33%) Remote Desktop
4 1 (4.17%) VLAN
4 1 (4.17%) VoIP
4 1 (4.17%) VPN
4 1 (4.17%) WLAN
Database & Business Intelligence
1 1 (4.17%) SAP HANA
General
1 4 (16.67%) Finance
2 2 (8.33%) Retail
3 1 (4.17%) Financial Institution
3 1 (4.17%) Marketing
Job Titles
1 5 (20.83%) Delivery Manager
1 5 (20.83%) Service Manager
2 4 (16.67%) Scrum Master
2 4 (16.67%) Services Delivery Manager
3 3 (12.50%) Analyst
3 3 (12.50%) IT Manager
3 3 (12.50%) SAP Manager
3 3 (12.50%) Service Desk Team Leader
3 3 (12.50%) Team Leader
4 2 (8.33%) 2nd Line Support
4 2 (8.33%) Citrix Engineer
4 2 (8.33%) Consultant
4 2 (8.33%) Infrastructure Analyst
4 2 (8.33%) Infrastructure Engineer
4 2 (8.33%) Integration Consultant
4 2 (8.33%) IT Support
4 2 (8.33%) Support Team Leader
4 2 (8.33%) Technical Consultant
4 2 (8.33%) VMware Engineer
4 2 (8.33%) Windows Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 2 (8.33%) EDI
Miscellaneous
1 5 (20.83%) Analytical Skills
Operating Systems
1 7 (29.17%) Windows
2 4 (16.67%) Windows 10
3 3 (12.50%) Windows Server
4 2 (8.33%) Windows 7
5 1 (4.17%) VMS
Processes & Methodologies
1 7 (29.17%) Project Management
2 6 (25.00%) ITIL
2 6 (25.00%) Mentoring
3 5 (20.83%) Agile Software Development
3 5 (20.83%) Coaching
4 4 (16.67%) Agile Project Management
4 4 (16.67%) Incident Management
4 4 (16.67%) Scrum
4 4 (16.67%) User Stories
5 3 (12.50%) Change Control
5 3 (12.50%) Logistics
5 3 (12.50%) Stakeholder Management
5 3 (12.50%) Workflow
6 2 (8.33%) IT Strategy
6 2 (8.33%) Migration
6 2 (8.33%) Process Improvement
6 2 (8.33%) Server Monitoring
6 2 (8.33%) Service Delivery Management
6 2 (8.33%) Service Management
6 2 (8.33%) Time Management
Qualifications
1 5 (20.83%) Degree
2 1 (4.17%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (20.83%) SLA
System Software
1 3 (12.50%) Active Directory
2 2 (8.33%) Hyper-V
2 2 (8.33%) Virtual Desktop
2 2 (8.33%) VMware Infrastructure
Vendors
1 9 (37.50%) Microsoft
2 4 (16.67%) Citrix
2 4 (16.67%) VMware
3 3 (12.50%) SAP
4 2 (8.33%) Concur
5 1 (4.17%) JD Edwards
5 1 (4.17%) Meraki
5 1 (4.17%) Qualys
5 1 (4.17%) Salesforce.com
5 1 (4.17%) SonicWALL
5 1 (4.17%) Webroot