Period
to 21 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Crawley with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Sussex > Crawley
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 66 70 83
Rank change year-on-year +4 +13 +1
Permanent jobs citing SLA 6 16 22
As % of all permanent IT jobs advertised in Crawley 0.94% 2.24% 2.21%
As % of the Quality Assurance & Compliance category 5.66% 34.78% 16.92%
Number of salaries quoted 6 17 24
Crawley median annual salary £35,500 £37,500 £41,250
Median salary % change year-on-year -5.33% -9.09% +3.13%
10th Percentile £27,000 £32,500 £26,250
90th Percentile £42,625 £67,500 £57,500
West Sussex median annual salary £37,500 £37,500 £32,500
% change year-on-year - +15.38% -18.75%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Crawley with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Crawley
Permanent vacancies with a requirement for quality assurance or compliance skills 106 46 130
As % of all permanent IT jobs advertised in Crawley 16.54% 6.45% 13.04%
Number of salaries quoted 101 40 124
Crawley median annual salary £47,500 £42,500 £50,000
Median salary % change year-on-year +11.76% -15.00% +17.65%
10th Percentile £31,750 £32,500 £31,250
90th Percentile £65,250 £67,500 £68,375
West Sussex median annual salary £47,500 £47,000 £45,000
% change year-on-year +1.06% +4.44% +5.88%

SLA
Job Vacancy Trend in Crawley

Job postings citing SLA as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for SLA in Crawley

SLA
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Crawley.

Salary trend for SLA in Crawley

SLA
Salary Histogram in Crawley

The salary distribution of IT jobs citing SLA in Crawley over the 6 months to 21 September 2018.

Salary histogram for SLA in Crawley

For the 6 months to 21 September 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Crawley region with a requirement for SLA.

1 4 (66.67%) ITIL
2 3 (50.00%) Service Management
2 3 (50.00%) Firewall
2 3 (50.00%) Windows
2 3 (50.00%) Incident Management
2 3 (50.00%) Office 365
3 2 (33.33%) Collaborative Working
3 2 (33.33%) Microsoft Office
3 2 (33.33%) Palo Alto
3 2 (33.33%) Fortinet
3 2 (33.33%) Data Protection
3 2 (33.33%) Security Cleared
3 2 (33.33%) HP ASE
3 2 (33.33%) HP MASE
3 2 (33.33%) IP Telephony
3 2 (33.33%) Blue Coat
3 2 (33.33%) SolarWinds
3 2 (33.33%) Aruba
3 2 (33.33%) Network Management
3 2 (33.33%) Cisco
3 2 (33.33%) CCNP
3 2 (33.33%) CCNA
3 2 (33.33%) Cisco Certification
3 2 (33.33%) Wireless
4 1 (16.67%) Service Delivery
4 1 (16.67%) Disaster Recovery
4 1 (16.67%) Internet
4 1 (16.67%) Active Directory
4 1 (16.67%) Citrix
4 1 (16.67%) Microsoft

SLA
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Skype for Business
Applications
1 2 (33.33%) Microsoft Office
Cloud Services
1 3 (50.00%) Office 365
2 1 (16.67%) SaaS
Communications & Networking
1 3 (50.00%) Firewall
2 2 (33.33%) IP Telephony
2 2 (33.33%) Wireless
3 1 (16.67%) Internet
3 1 (16.67%) TCP/IP
3 1 (16.67%) Unified Communications
3 1 (16.67%) VPN
Job Titles
1 4 (66.67%) Support Engineer
2 2 (33.33%) Network Engineer
2 2 (33.33%) Network Support
2 2 (33.33%) Network Support Engineer
3 1 (16.67%) 2nd Line Desktop Support
3 1 (16.67%) 2nd Line Desktop Support Engineer
3 1 (16.67%) 2nd Line Engineer
3 1 (16.67%) 2nd Line Support Engineer
3 1 (16.67%) 2nd/3rd Line Support
3 1 (16.67%) 2nd/3rd Line Support Engineer
3 1 (16.67%) 2nd/3rd Line Technical Support
3 1 (16.67%) 3rd Line Support Engineer
3 1 (16.67%) 3rd Line Technical Engineer
3 1 (16.67%) 3rd Line Technical Support
3 1 (16.67%) Desktop Engineer
3 1 (16.67%) Help Desk Engineer
3 1 (16.67%) Help Desk Support Engineer
3 1 (16.67%) Support Analyst
3 1 (16.67%) Technical Engineer
3 1 (16.67%) Technical Support
Operating Systems
1 3 (50.00%) Windows
2 1 (16.67%) Apple iOS
2 1 (16.67%) Linux
2 1 (16.67%) Unix
2 1 (16.67%) Windows 10
2 1 (16.67%) Windows 7
Processes & Methodologies
1 4 (66.67%) ITIL
2 3 (50.00%) Incident Management
2 3 (50.00%) Service Management
3 2 (33.33%) Collaborative Working
3 2 (33.33%) Data Protection
3 2 (33.33%) Network Management
4 1 (16.67%) Disaster Recovery
4 1 (16.67%) Problem-Solving
4 1 (16.67%) Server Building
4 1 (16.67%) Service Delivery
Qualifications
1 2 (33.33%) CCNA
1 2 (33.33%) CCNP
1 2 (33.33%) Cisco Certification
1 2 (33.33%) HP ASE
1 2 (33.33%) HP MASE
1 2 (33.33%) Security Cleared
System Software
1 1 (16.67%) Active Directory
Vendors
1 2 (33.33%) Aruba
1 2 (33.33%) Blue Coat
1 2 (33.33%) Cisco
1 2 (33.33%) Fortinet
1 2 (33.33%) Palo Alto
1 2 (33.33%) SolarWinds
2 1 (16.67%) Citrix
2 1 (16.67%) Microsoft