Period
to

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 2 July 2022 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > West Sussex
6 months to
2 Jul 2022
Same period 2021 Same period 2020
Rank 63 51 72
Rank change year-on-year -12 +21 +28
Permanent jobs citing SLA 53 61 35
As % of all permanent jobs advertised in West Sussex 3.80% 4.95% 2.68%
As % of the Quality Assurance & Compliance category 16.01% 27.98% 16.91%
Number of salaries quoted 28 21 28
10th Percentile £25,925 £27,000 £29,875
25th Percentile £28,125 £31,250 £32,500
Median annual salary (50th Percentile) £31,000 £52,500 £42,500
Median % change year-on-year -40.95% +23.53% -19.05%
75th Percentile £42,500 £71,375 £46,250
90th Percentile £59,250 £95,000 £66,125
South East median annual salary £33,000 £39,000 £38,950
% change year-on-year -15.38% +0.13% -2.63%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Sussex
Permanent vacancies with a requirement for quality assurance or compliance skills 331 218 207
As % of all permanent IT jobs advertised in West Sussex 23.74% 17.69% 15.87%
Number of salaries quoted 152 124 173
10th Percentile £31,000 £33,750 £32,500
25th Percentile £40,938 £41,250 £42,500
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -
75th Percentile £66,094 £60,000 £62,500
90th Percentile £83,675 £79,250 £73,750
South East median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +1.01%

SLA
Job Vacancy Trend in West Sussex

Job postings citing SLA as a proportion of all IT jobs advertised in West Sussex.

Job vacancy trend for SLA in West Sussex

SLA
Salary Trend in West Sussex

3-month moving average salary quoted in jobs citing SLA in West Sussex.

Salary trend for SLA in West Sussex

SLA
Salary Histogram in West Sussex

Salary distribution for jobs citing SLA in West Sussex over the 6 months to 2 July 2022.

Salary histogram for SLA in West Sussex

SLA
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Sussex region over the 6 months to 2 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Burgess Hill 0 27 £35,000 -
Crawley 0 8 £36,000 +10.77% 1
Haywards Heath +7 6 £31,000 +21.57% 1
Worthing +6 6 £60,000 -13.36% 1
Horsham +7 3 £32,000 -39.05%
SLA
South East

For the 6 months to 2 July 2022, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region with a requirement for SLA.

1 35 (66.04%) ITIL
2 30 (56.60%) Service Management
3 24 (45.28%) Social Skills
4 23 (43.40%) Windows
4 23 (43.40%) Microsoft
5 22 (41.51%) Service Delivery
6 19 (35.85%) Enterprise Software
7 18 (33.96%) DevOps
8 17 (32.08%) Continuous Improvement
8 17 (32.08%) Biotechnology
8 17 (32.08%) Legal
8 17 (32.08%) Pharmaceutical
9 14 (26.42%) Problem-Solving
10 13 (24.53%) Cost Reduction
10 13 (24.53%) Microsoft Office
10 13 (24.53%) Finance
10 13 (24.53%) Supplier Management
10 13 (24.53%) COBIT
10 13 (24.53%) Microsoft 365
11 12 (22.64%) Sun
11 12 (22.64%) SharePoint
11 12 (22.64%) Windows 10
11 12 (22.64%) Windows Server
12 11 (20.75%) People Management
12 11 (20.75%) Microsoft Certification
12 11 (20.75%) ITSM
12 11 (20.75%) Software Architecture
13 10 (18.87%) Document Management
13 10 (18.87%) Active Directory
13 10 (18.87%) Citrix

SLA
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (22.64%) SharePoint
2 6 (11.32%) Drupal
3 4 (7.55%) ThingWorx
4 1 (1.89%) IIS
Applications
1 13 (24.53%) Microsoft Office
2 4 (7.55%) Windchill
3 1 (1.89%) Microsoft Excel
Business Applications
1 5 (9.43%) Dynamics CRM
Cloud Services
1 13 (24.53%) Microsoft 365
2 8 (15.09%) Azure
3 4 (7.55%) Azure Active Directory
3 4 (7.55%) OneDrive
4 1 (1.89%) Azure Sentinel
Communications & Networking
1 5 (9.43%) Remote Desktop
2 4 (7.55%) VPN
3 3 (5.66%) Firewall
3 3 (5.66%) Internet
4 1 (1.89%) NGFW
4 1 (1.89%) TCP/IP
4 1 (1.89%) Wi-Fi
Database & Business Intelligence
1 2 (3.77%) SQL Server
2 1 (1.89%) Amazon RDS
2 1 (1.89%) BigQuery
2 1 (1.89%) Looker
2 1 (1.89%) MySQL
2 1 (1.89%) Tableau
Development Applications
1 1 (1.89%) JIRA
General
1 24 (45.28%) Social Skills
2 17 (32.08%) Legal
2 17 (32.08%) Pharmaceutical
3 13 (24.53%) Finance
4 6 (11.32%) Digital Economy
4 6 (11.32%) Influencing Skills
5 5 (9.43%) Games
6 4 (7.55%) Manufacturing
7 3 (5.66%) Analytical Skills
7 3 (5.66%) Retail
7 3 (5.66%) Telecoms
8 1 (1.89%) Advertising
Job Titles
1 11 (20.75%) Lead DevOps
2 9 (16.98%) Analyst
3 7 (13.21%) Service Analyst
4 6 (11.32%) DevOps Manager
4 6 (11.32%) Service Desk Analyst
4 6 (11.32%) Service Desk Team Leader
4 6 (11.32%) Team Leader
5 5 (9.43%) 2nd Line Support
5 5 (9.43%) Support Engineer
6 4 (7.55%) 2nd Line Support Technician
6 4 (7.55%) 2nd Line Technical Support
6 4 (7.55%) IT Engineer
6 4 (7.55%) Support Technician
6 4 (7.55%) Technical Support
7 3 (5.66%) 3rd Line Engineer
7 3 (5.66%) IT Support
7 3 (5.66%) Support Analyst
8 2 (3.77%) Infrastructure Engineer
8 2 (3.77%) IT Manager
8 2 (3.77%) Systems Engineer
Miscellaneous
1 19 (35.85%) Enterprise Software
2 17 (32.08%) Biotechnology
3 7 (13.21%) Self-Motivation
4 6 (11.32%) Virtual Team
5 3 (5.66%) Blackberry
6 2 (3.77%) Industrial Internet of Things
6 2 (3.77%) IoT
6 2 (3.77%) SCADA
7 1 (1.89%) Analytical Mindset
7 1 (1.89%) Data Centre
7 1 (1.89%) Replication
Operating Systems
1 23 (43.40%) Windows
2 12 (22.64%) Windows 10
2 12 (22.64%) Windows Server
3 3 (5.66%) Android
3 3 (5.66%) Apple iOS
4 2 (3.77%) Windows Server 2016
5 1 (1.89%) Windows Server 2012
5 1 (1.89%) Windows Server 2019
Processes & Methodologies
1 35 (66.04%) ITIL
2 30 (56.60%) Service Management
3 22 (41.51%) Service Delivery
4 18 (33.96%) DevOps
5 17 (32.08%) Continuous Improvement
6 14 (26.42%) Problem-Solving
7 13 (24.53%) Cost Reduction
7 13 (24.53%) Supplier Management
8 11 (20.75%) ITSM
8 11 (20.75%) People Management
8 11 (20.75%) Software Architecture
9 10 (18.87%) Document Management
10 7 (13.21%) Requirements Gathering
11 6 (11.32%) Data Protection
11 6 (11.32%) Translating Business Requirements
11 6 (11.32%) Virtual Team Management
12 5 (9.43%) Data Architecture
12 5 (9.43%) Software Deployment
12 5 (9.43%) Software Testing
12 5 (9.43%) Time Management
Programming Languages
1 4 (7.55%) PowerShell
2 1 (1.89%) Python
2 1 (1.89%) SQL
Qualifications
1 11 (20.75%) Microsoft Certification
2 7 (13.21%) MCP
3 6 (11.32%) ITIL Foundation Certificate
4 4 (7.55%) A+ Certification
4 4 (7.55%) HNC
4 4 (7.55%) MCDST
5 2 (3.77%) Degree
6 1 (1.89%) Cisco Certification
6 1 (1.89%) ITIL Certification
Quality Assurance & Compliance
1 13 (24.53%) COBIT
2 6 (11.32%) GDPR
3 3 (5.66%) QA
System Software
1 10 (18.87%) Active Directory
2 3 (5.66%) Hyper-V
3 2 (3.77%) VMware Infrastructure
4 1 (1.89%) vSphere
Systems Management
1 9 (16.98%) Microsoft Intune
2 7 (13.21%) SCCM
Vendors
1 23 (43.40%) Microsoft
2 12 (22.64%) Sun
3 10 (18.87%) Citrix
4 5 (9.43%) Avaya
4 5 (9.43%) Mitel
5 4 (7.55%) PTC
5 4 (7.55%) SAP
5 4 (7.55%) ServiceNow
6 2 (3.77%) Cisco
6 2 (3.77%) VMware
7 1 (1.89%) Palo Alto
7 1 (1.89%) WatchGuard