Period
to 24 September 2018

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 24 September 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > West Sussex
6 months to
24 Sep 2018
Same period 2017 Same period 2016
Rank 112 100 105
Rank change year-on-year -12 +5 -28
Permanent jobs citing SLA 32 49 54
As % of all permanent IT jobs advertised in West Sussex 1.42% 2.41% 2.17%
As % of the Quality Assurance & Compliance category 8.65% 23.90% 18.69%
Number of salaries quoted 24 48 56
West Sussex median annual salary £39,250 £37,500 £32,500
Median salary % change year-on-year +4.67% +15.38% -18.75%
10th Percentile £20,500 £32,125 £18,750
90th Percentile £58,375 £69,000 £57,500
South East median annual salary £42,500 £37,500 £35,000
% change year-on-year +13.33% +7.14% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Sussex
Permanent vacancies with a requirement for quality assurance or compliance skills 370 205 289
As % of all permanent IT jobs advertised in West Sussex 16.46% 10.07% 11.59%
Number of salaries quoted 315 183 269
West Sussex median annual salary £47,500 £47,000 £45,000
Median salary % change year-on-year +1.06% +4.44% +5.88%
10th Percentile £31,250 £31,250 £28,250
90th Percentile £74,500 £73,750 £63,750
South East median annual salary £48,500 £45,000 £45,000
% change year-on-year +7.78% - +5.88%

SLA
Job Vacancy Trend in West Sussex

Job postings citing SLA as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for SLA in West Sussex

SLA
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in West Sussex.

Salary trend for SLA in West Sussex

SLA
Salary Histogram in West Sussex

The salary distribution of IT jobs citing SLA in West Sussex over the 6 months to 24 September 2018.

Salary histogram for SLA in West Sussex

SLA
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Sussex region over the 6 months to 24 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick +8 13 £26,000 -30.67%
Crawley +3 6 £35,500 -5.33% 2
Worthing - 6 £35,000 - 1
East Grinstead +8 5 £57,500 -
Chichester +6 1 £52,500 +90.91%
Horsham +1 1 £25,000 -28.57% 1
SLA
South East

For the 6 months to 24 September 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region with a requirement for SLA.

1 20 (62.50%) ITIL
2 9 (28.13%) Windows
2 9 (28.13%) Microsoft Excel
3 8 (25.00%) Service Delivery
4 7 (21.88%) Incident Management
4 7 (21.88%) Service Management
5 6 (18.75%) Microsoft Office
5 6 (18.75%) Microsoft
5 6 (18.75%) Active Directory
5 6 (18.75%) Security Cleared
6 5 (15.63%) Windows 7
6 5 (15.63%) ITIL V3
6 5 (15.63%) Office 365
6 5 (15.63%) ERP
6 5 (15.63%) Business Continuity
6 5 (15.63%) IT Strategy
6 5 (15.63%) Service Delivery Management
6 5 (15.63%) Self-Motivation
6 5 (15.63%) Problem-Solving
7 4 (12.50%) Contact Management
7 4 (12.50%) Unix
7 4 (12.50%) Linux
7 4 (12.50%) Analytical Skills
7 4 (12.50%) People Management
7 4 (12.50%) Release Management
7 4 (12.50%) SC Cleared
7 4 (12.50%) Supplier Management
8 3 (9.38%) Agile Software Development
8 3 (9.38%) Problem Management
8 3 (9.38%) Windows 10

SLA
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.13%) Skype for Business
Applications
1 9 (28.13%) Microsoft Excel
2 6 (18.75%) Microsoft Office
3 2 (6.25%) Microsoft Project
4 1 (3.13%) Open Workbench
Cloud Services
1 5 (15.63%) Office 365
2 1 (3.13%) SaaS
Communications & Networking
1 3 (9.38%) Firewall
2 2 (6.25%) IP Telephony
2 2 (6.25%) Unified Communications
2 2 (6.25%) Wireless
3 1 (3.13%) Internet
3 1 (3.13%) TCP/IP
3 1 (3.13%) VPN
Database & Business Intelligence
1 3 (9.38%) Oracle Reports
1 3 (9.38%) RDBMS
1 3 (9.38%) Relational Database
1 3 (9.38%) SQL Server
General
1 3 (9.38%) Back Office
2 1 (3.13%) Marketing
2 1 (3.13%) Retail
Job Titles
1 16 (50.00%) Analyst
2 9 (28.13%) Support Analyst
3 8 (25.00%) Delivery Manager
4 7 (21.88%) Service Manager
4 7 (21.88%) Services Delivery Manager
5 6 (18.75%) Support Engineer
6 5 (15.63%) Data Analyst
7 4 (12.50%) Applications Support
7 4 (12.50%) Applications Support Analyst
7 4 (12.50%) Service Analyst
7 4 (12.50%) Service Desk Analyst
7 4 (12.50%) Systems Analyst
7 4 (12.50%) Systems Support Analyst
8 3 (9.38%) Fraud Analyst
8 3 (9.38%) IT Analyst
8 3 (9.38%) Linux Support
8 3 (9.38%) SQL Analyst
8 3 (9.38%) Unix Analyst
8 3 (9.38%) Unix Support
8 3 (9.38%) Unix Support Analyst
Libraries, Frameworks & Software Standards
1 3 (9.38%) .NET
1 3 (9.38%) ASP.NET
Miscellaneous
1 5 (15.63%) Self-Motivation
2 4 (12.50%) Analytical Skills
3 3 (9.38%) Virtual Team
Operating Systems
1 9 (28.13%) Windows
2 5 (15.63%) Windows 7
3 4 (12.50%) Linux
3 4 (12.50%) Unix
4 3 (9.38%) Windows 10
5 2 (6.25%) Apple iOS
Processes & Methodologies
1 20 (62.50%) ITIL
2 8 (25.00%) Service Delivery
3 7 (21.88%) Incident Management
3 7 (21.88%) Service Management
4 5 (15.63%) Business Continuity
4 5 (15.63%) ERP
4 5 (15.63%) IT Strategy
4 5 (15.63%) ITIL V3
4 5 (15.63%) Problem-Solving
4 5 (15.63%) Service Delivery Management
5 4 (12.50%) Contact Management
5 4 (12.50%) People Management
5 4 (12.50%) Release Management
5 4 (12.50%) Supplier Management
6 3 (9.38%) Agile Software Development
6 3 (9.38%) Analytics
6 3 (9.38%) Data Governance
6 3 (9.38%) DevOps
6 3 (9.38%) Problem Management
6 3 (9.38%) Root Cause Analysis
Programming Languages
1 3 (9.38%) C#
1 3 (9.38%) Shell Script
1 3 (9.38%) SQL
Qualifications
1 6 (18.75%) Security Cleared
2 4 (12.50%) SC Cleared
3 2 (6.25%) CCNA
3 2 (6.25%) CCNP
3 2 (6.25%) Cisco Certification
3 2 (6.25%) HP ASE
3 2 (6.25%) HP MASE
3 2 (6.25%) ISEB
4 1 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 2 (6.25%) PMO
2 1 (3.13%) QA
System Software
1 6 (18.75%) Active Directory
Vendors
1 6 (18.75%) Microsoft
2 3 (9.38%) Oracle
2 3 (9.38%) SAP
3 2 (6.25%) Aruba
3 2 (6.25%) Blue Coat
3 2 (6.25%) CheckPoint
3 2 (6.25%) Cisco
3 2 (6.25%) Fortinet
3 2 (6.25%) Palo Alto
3 2 (6.25%) SolarWinds
4 1 (3.13%) CA
4 1 (3.13%) Citrix