Period
to 16 December 2018

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 December 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > West Sussex
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 111 88 81
Rank change year-on-year -23 -7 +42
Permanent jobs citing SLA 44 56 71
As % of all permanent IT jobs advertised in West Sussex 1.74% 2.78% 3.02%
As % of the Quality Assurance & Compliance category 9.65% 28.00% 26.20%
Number of salaries quoted 41 58 71
West Sussex median annual salary £50,000 £41,250 £45,000
Median salary % change year-on-year +21.21% -8.33% +38.46%
10th Percentile £22,750 £28,175 £18,750
90th Percentile £58,750 £68,250 £58,750
South East median annual salary £40,000 £35,000 £37,500
% change year-on-year +14.29% -6.67% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Sussex
Permanent vacancies with a requirement for quality assurance or compliance skills 456 200 271
As % of all permanent IT jobs advertised in West Sussex 17.98% 9.91% 11.54%
Number of salaries quoted 414 179 254
West Sussex median annual salary £50,000 £45,000 £47,750
Median salary % change year-on-year +11.11% -5.76% +12.35%
10th Percentile £33,750 £29,800 £30,000
90th Percentile £73,750 £73,750 £65,000
South East median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

SLA
Job Vacancy Trend in West Sussex

Job postings citing SLA as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for SLA in West Sussex

SLA
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in West Sussex.

Salary trend for SLA in West Sussex

SLA
Salary Histogram in West Sussex

The salary distribution of IT jobs citing SLA in West Sussex over the 6 months to 16 December 2018.

Salary histogram for SLA in West Sussex

SLA
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Sussex region over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick 0 19 £42,500 -41.38% 1
Crawley +3 13 £52,500 +40.00% 1
East Grinstead - 5 £57,500 -
Worthing -6 4 £28,750 -47.73% 1
Chichester +6 1 £22,500 -18.18%
Horsham +2 1 £25,000 -20.00%
Lancing - 1 £24,000 -
SLA
South East

For the 6 months to 16 December 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region with a requirement for SLA.

1 25 (56.82%) ITIL
2 17 (38.64%) Windows
3 15 (34.09%) Linux
3 15 (34.09%) Unix
4 14 (31.82%) Service Delivery
5 13 (29.55%) Service Delivery Management
6 12 (27.27%) Microsoft Excel
7 11 (25.00%) Problem-Solving
8 9 (20.45%) Office 365
8 9 (20.45%) Service Management
9 8 (18.18%) Microsoft
10 7 (15.91%) ITSM
10 7 (15.91%) ITIL V3
11 6 (13.64%) Root Cause Analysis
11 6 (13.64%) Relational Database
11 6 (13.64%) DevOps
11 6 (13.64%) Windows 10
11 6 (13.64%) Virtual Team
11 6 (13.64%) Proactive Management
11 6 (13.64%) Back Office
11 6 (13.64%) Shell Script
11 6 (13.64%) BCP
11 6 (13.64%) RDBMS
11 6 (13.64%) ASP.NET
11 6 (13.64%) Oracle Reports
11 6 (13.64%) C#
11 6 (13.64%) SQL
11 6 (13.64%) .NET
11 6 (13.64%) Oracle
11 6 (13.64%) SQL Server

SLA
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.27%) BizTalk Server
Applications
1 12 (27.27%) Microsoft Excel
2 3 (6.82%) Microsoft Office
3 2 (4.55%) Microsoft Project
4 1 (2.27%) Open Workbench
Cloud Services
1 9 (20.45%) Office 365
Communications & Networking
1 6 (13.64%) Unified Communications
2 4 (9.09%) TCP/IP
3 1 (2.27%) ADSL
3 1 (2.27%) Internet
3 1 (2.27%) ISDN
3 1 (2.27%) LAN
3 1 (2.27%) PSTN
3 1 (2.27%) Remote Desktop
3 1 (2.27%) WAN
Database & Business Intelligence
1 6 (13.64%) Oracle Reports
1 6 (13.64%) RDBMS
1 6 (13.64%) Relational Database
1 6 (13.64%) SQL Server
General
1 6 (13.64%) Back Office
2 1 (2.27%) Finance
2 1 (2.27%) Marketing
2 1 (2.27%) Retail
2 1 (2.27%) Telecoms
Job Titles
1 23 (52.27%) Analyst
2 19 (43.18%) Support Analyst
3 14 (31.82%) Services Delivery Manager
4 13 (29.55%) Applications Support
5 12 (27.27%) Applications Support Analyst
6 11 (25.00%) Delivery Manager
6 11 (25.00%) Service Manager
7 8 (18.18%) Support Engineer
8 6 (13.64%) Fraud Analyst
8 6 (13.64%) Linux Support
8 6 (13.64%) SQL Analyst
8 6 (13.64%) SQL Support Analyst
8 6 (13.64%) Unix Analyst
8 6 (13.64%) Unix Support
8 6 (13.64%) Unix Support Analyst
9 5 (11.36%) 1st Line Support
9 5 (11.36%) Help Desk Support
9 5 (11.36%) IT Manager
9 5 (11.36%) IT Services Delivery Manager
9 5 (11.36%) IT Services Manager
Libraries, Frameworks & Software Standards
1 6 (13.64%) .NET
1 6 (13.64%) ASP.NET
Miscellaneous
1 6 (13.64%) Virtual Team
2 4 (9.09%) Self-Motivation
3 1 (2.27%) Driving Licence
Operating Systems
1 17 (38.64%) Windows
2 15 (34.09%) Linux
2 15 (34.09%) Unix
3 6 (13.64%) Windows 10
4 5 (11.36%) Apple iOS
5 1 (2.27%) Windows 7
Processes & Methodologies
1 25 (56.82%) ITIL
2 14 (31.82%) Service Delivery
3 13 (29.55%) Service Delivery Management
4 11 (25.00%) Problem-Solving
5 9 (20.45%) Service Management
6 7 (15.91%) ITIL V3
6 7 (15.91%) ITSM
7 6 (13.64%) BCP
7 6 (13.64%) DevOps
7 6 (13.64%) Proactive Management
7 6 (13.64%) Problem Management
7 6 (13.64%) Root Cause Analysis
8 5 (11.36%) Business Continuity
8 5 (11.36%) CRM
8 5 (11.36%) Disaster Recovery
8 5 (11.36%) ERP
8 5 (11.36%) IT Strategy
8 5 (11.36%) People Management
8 5 (11.36%) Server Building
9 4 (9.09%) Operations Management
Programming Languages
1 6 (13.64%) C#
1 6 (13.64%) Shell Script
1 6 (13.64%) SQL
Qualifications
1 4 (9.09%) Degree
2 3 (6.82%) HNC
2 3 (6.82%) HND
3 2 (4.55%) ISEB
4 1 (2.27%) ITIL Foundation Certificate
4 1 (2.27%) SC Cleared
4 1 (2.27%) Security Cleared
Quality Assurance & Compliance
1 2 (4.55%) PMO
2 1 (2.27%) QA
System Software
1 3 (6.82%) Active Directory
Vendors
1 8 (18.18%) Microsoft
2 6 (13.64%) Oracle
3 3 (6.82%) SAP
4 2 (4.55%) CheckPoint
5 1 (2.27%) Avaya
5 1 (2.27%) CA
5 1 (2.27%) Cisco
5 1 (2.27%) Draytek
5 1 (2.27%) VMware