Period
to 16 July 2018

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 July 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > West Sussex
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 101 112 117
Rank change year-on-year +11 +5 -41
Permanent jobs citing SLA 45 40 50
As % of all permanent IT jobs advertised in West Sussex 2.17% 1.87% 1.94%
As % of the Quality Assurance & Compliance category 13.24% 19.14% 13.97%
Number of salaries quoted 25 44 49
West Sussex median annual salary £28,500 £48,750 £42,500
Median salary % change year-on-year -41.54% +14.71% +6.25%
10th Percentile £20,500 £35,375 £18,750
90th Percentile £48,850 £63,750 £57,500
South East median annual salary £40,000 £37,500 £35,000
% change year-on-year +6.67% +7.14% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Sussex
Permanent vacancies with a requirement for quality assurance or compliance skills 340 209 358
As % of all permanent IT jobs advertised in West Sussex 16.36% 9.75% 13.87%
Number of salaries quoted 257 194 327
West Sussex median annual salary £45,000 £47,250 £45,000
Median salary % change year-on-year -4.76% +5.00% +5.88%
10th Percentile £26,900 £31,250 £29,400
90th Percentile £65,250 £65,000 £65,000
South East median annual salary £47,500 £42,500 £45,000
% change year-on-year +11.76% -5.56% +3.45%

SLA
Job Vacancy Trend in West Sussex

Job postings citing SLA as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for SLA in West Sussex

SLA
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in West Sussex.

Salary trend for SLA in West Sussex

SLA
Salary Histogram in West Sussex

The salary distribution of IT jobs citing SLA in West Sussex over the 6 months to 16 July 2018.

Salary histogram for SLA in West Sussex

SLA
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Sussex region over the 6 months to 16 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick +26 19 £21,000 -60.00% 1
Crawley +21 9 £29,500 -22.88%
Worthing - 4 £35,000 - 2
Horsham -2 3 £20,750 -40.71%
Chichester - 2 £52,500 -
SLA
South East

For the 6 months to 16 July 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region with a requirement for SLA.

1 35 (77.78%) ITIL
2 18 (40.00%) ITIL V3
3 14 (31.11%) Windows
4 11 (24.44%) Service Management
5 10 (22.22%) Microsoft
5 10 (22.22%) Incident Management
5 10 (22.22%) Analytical Skills
5 10 (22.22%) Problem-Solving
6 9 (20.00%) Security Cleared
6 9 (20.00%) Microsoft Office
6 9 (20.00%) ITSM
7 8 (17.78%) Service Delivery
7 8 (17.78%) Active Directory
7 8 (17.78%) Remedy
8 7 (15.56%) MPLS
8 7 (15.56%) Microsoft Excel
8 7 (15.56%) Risk Management
8 7 (15.56%) Self-Motivation
8 7 (15.56%) Windows 7
9 6 (13.33%) SC Cleared
9 6 (13.33%) Budgeting and Forecasting
9 6 (13.33%) Proactive Management
9 6 (13.33%) IT Strategy
9 6 (13.33%) CMDB
9 6 (13.33%) Release Management
9 6 (13.33%) Asset Management
9 6 (13.33%) Change Management
9 6 (13.33%) Process Management
10 5 (11.11%) Retail
10 5 (11.11%) Problem Management

SLA
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.22%) SharePoint
1 1 (2.22%) Skype for Business
Applications
1 9 (20.00%) Microsoft Office
2 7 (15.56%) Microsoft Excel
Business Applications
1 2 (4.44%) Remedy ITSM
2 1 (2.22%) Dynamics NAV
Cloud Services
1 5 (11.11%) Office 365
2 1 (2.22%) SaaS
Communications & Networking
1 7 (15.56%) MPLS
2 4 (8.89%) Firewall
3 3 (6.67%) IP Telephony
3 3 (6.67%) Unified Communications
3 3 (6.67%) Wireless
4 1 (2.22%) 3G
4 1 (2.22%) 4G
4 1 (2.22%) ADSL
4 1 (2.22%) DNS
4 1 (2.22%) Internet
4 1 (2.22%) Intranet
4 1 (2.22%) SMS
4 1 (2.22%) TCP/IP
4 1 (2.22%) VPN
4 1 (2.22%) WAN
Database & Business Intelligence
1 2 (4.44%) Oracle Reports
1 2 (4.44%) RDBMS
1 2 (4.44%) Relational Database
1 2 (4.44%) SQL Server
General
1 5 (11.11%) Retail
2 4 (8.89%) Marketing
3 2 (4.44%) Advertising
3 2 (4.44%) Back Office
4 1 (2.22%) Finance
4 1 (2.22%) Financial Institution
4 1 (2.22%) Law
Job Titles
1 18 (40.00%) Analyst
2 11 (24.44%) IT Manager
3 9 (20.00%) Service Analyst
3 9 (20.00%) Service Desk Analyst
4 8 (17.78%) Support Analyst
5 7 (15.56%) Delivery Manager
5 7 (15.56%) Service Manager
6 6 (13.33%) Change and Configuration Manager
6 6 (13.33%) Change Manager
6 6 (13.33%) Configuration Manager
6 6 (13.33%) Data Analyst
6 6 (13.33%) IT Change Manager
6 6 (13.33%) Services Delivery Manager
6 6 (13.33%) Support Engineer
7 5 (11.11%) IT Services Manager
7 5 (11.11%) Systems Analyst
7 5 (11.11%) Systems Support Analyst
8 4 (8.89%) IT Analyst
8 4 (8.89%) IT Services Delivery Manager
9 3 (6.67%) IT Support
Libraries, Frameworks & Software Standards
1 2 (4.44%) .NET
1 2 (4.44%) ASP.NET
2 1 (2.22%) Software Packaging
Miscellaneous
1 10 (22.22%) Analytical Skills
2 7 (15.56%) Self-Motivation
3 6 (13.33%) CMDB
4 3 (6.67%) Driving Licence
4 3 (6.67%) Management Information System
5 2 (4.44%) Virtual Team
6 1 (2.22%) Data Centre
Operating Systems
1 14 (31.11%) Windows
2 7 (15.56%) Windows 7
3 3 (6.67%) Apple iOS
3 3 (6.67%) Linux
3 3 (6.67%) Windows 10
4 2 (4.44%) Unix
4 2 (4.44%) Windows Server 2012
5 1 (2.22%) Windows Server
5 1 (2.22%) Windows Server 2003
5 1 (2.22%) Windows Server 2008
Processes & Methodologies
1 35 (77.78%) ITIL
2 18 (40.00%) ITIL V3
3 11 (24.44%) Service Management
4 10 (22.22%) Incident Management
4 10 (22.22%) Problem-Solving
5 9 (20.00%) ITSM
6 8 (17.78%) Service Delivery
7 7 (15.56%) Risk Management
8 6 (13.33%) Asset Management
8 6 (13.33%) Budgeting and Forecasting
8 6 (13.33%) Change Management
8 6 (13.33%) IT Strategy
8 6 (13.33%) Proactive Management
8 6 (13.33%) Process Management
8 6 (13.33%) Release Management
9 5 (11.11%) Problem Management
9 5 (11.11%) Service Delivery Management
10 4 (8.89%) BCP
10 4 (8.89%) Data Protection
10 4 (8.89%) Line Management
Programming Languages
1 2 (4.44%) C#
1 2 (4.44%) Shell Script
1 2 (4.44%) SQL
2 1 (2.22%) PowerShell
Qualifications
1 9 (20.00%) Security Cleared
2 6 (13.33%) SC Cleared
3 3 (6.67%) CCNA
3 3 (6.67%) CCNP
3 3 (6.67%) Cisco Certification
3 3 (6.67%) HP ASE
3 3 (6.67%) HP MASE
3 3 (6.67%) Microsoft Certification
4 2 (4.44%) ITIL Certification
4 2 (4.44%) MCSA
5 1 (2.22%) CISA
5 1 (2.22%) CISM
5 1 (2.22%) CISSP
5 1 (2.22%) CRISC
5 1 (2.22%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (2.22%) BS25999
1 1 (2.22%) COBIT
1 1 (2.22%) GDPR
1 1 (2.22%) ISO 9001
1 1 (2.22%) ISO/IEC 20000
1 1 (2.22%) ISO/IEC 27001
1 1 (2.22%) PCI DSS
System Software
1 8 (17.78%) Active Directory
2 2 (4.44%) VMware Infrastructure
3 1 (2.22%) Firmware
3 1 (2.22%) Hyper-V
3 1 (2.22%) Squid
3 1 (2.22%) VMware Workstation
Systems Management
1 1 (2.22%) Computer Emergency Response Teams
1 1 (2.22%) CSIRT
1 1 (2.22%) FortiGate
1 1 (2.22%) SCCM
Vendors
1 10 (22.22%) Microsoft
2 8 (17.78%) Remedy
3 4 (8.89%) Cisco
3 4 (8.89%) Palo Alto
4 3 (6.67%) Aruba
4 3 (6.67%) Blue Coat
4 3 (6.67%) Fortinet
4 3 (6.67%) SolarWinds
5 2 (4.44%) Capita
5 2 (4.44%) Citrix
5 2 (4.44%) Oracle
5 2 (4.44%) ServiceNow
5 2 (4.44%) VMware
6 1 (2.22%) Dell
6 1 (2.22%) HP
6 1 (2.22%) Juniper