Period
to 25 January 2021

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 25 January 2021 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > West Sussex
6 months to
25 Jan 2021
Same period 2020 Same period 2019
Rank 62 33 103
Rank change year-on-year -29 +70 -19
Permanent jobs citing SLA 51 135 49
As % of all permanent jobs advertised in West Sussex 4.37% 6.31% 1.94%
As % of the Quality Assurance & Compliance category 19.32% 39.82% 10.32%
Number of salaries quoted 21 59 46
Median annual salary £45,000 £45,000 £50,000
Median salary % change year-on-year - -10.00% +11.11%
10th Percentile £22,550 £30,500 £22,750
90th Percentile £77,500 £66,750 £58,750
South East median annual salary £42,500 £39,500 £40,000
% change year-on-year +7.59% -1.25% +23.08%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Sussex
Permanent vacancies with a requirement for quality assurance or compliance skills 264 339 475
As % of all permanent IT jobs advertised in West Sussex 22.62% 15.84% 18.76%
Number of salaries quoted 182 228 437
Median annual salary £50,000 £50,000 £50,000
10th Percentile £41,250 £31,500 £35,000
90th Percentile £77,500 £78,750 £70,000
South East median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% +5.56%

SLA
Job Vacancy Trend in West Sussex

Job postings citing SLA as a proportion of all IT jobs advertised in West Sussex.

Job vacancy trend for SLA in West Sussex

SLA
Salary Trend in West Sussex

3-month moving average salary quoted in jobs citing SLA in West Sussex.

Salary trend for SLA in West Sussex

SLA
Salary Histogram in West Sussex

Salary distribution for jobs citing SLA in West Sussex over the 6 months to 25 January 2021.

Salary histogram for SLA in West Sussex

SLA
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Sussex region over the 6 months to 25 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burgess Hill +36 29 - -
Worthing -8 7 £32,500 -23.53% 1
Crawley -14 5 - -
Haywards Heath - 3 £42,500 -
Horsham -27 1 £22,000 -61.74%
Chichester - 1 - -
SLA
South East

For the 6 months to 25 January 2021, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region with a requirement for SLA.

1 41 (80.39%) Microsoft
2 35 (68.63%) ITIL
3 29 (56.86%) Digital Economy
3 29 (56.86%) GDPR
4 28 (54.90%) Windows
5 21 (41.18%) Windows 10
6 18 (35.29%) Citrix
7 17 (33.33%) Service Management
8 15 (29.41%) Data Centre
9 14 (27.45%) Line Management
10 13 (25.49%) ITIL Foundation Certificate
10 13 (25.49%) Time Management
10 13 (25.49%) Legal
11 12 (23.53%) Document Management
11 12 (23.53%) Escalation Management
12 11 (21.57%) Driving Licence
12 11 (21.57%) ISO/IEC 27001
12 11 (21.57%) Office 365
12 11 (21.57%) Games
12 11 (21.57%) SQL
13 9 (17.65%) ISO 9001
13 9 (17.65%) DevOps
13 9 (17.65%) Business Development
14 8 (15.69%) Operations Management
14 8 (15.69%) BS25999
14 8 (15.69%) ISO/IEC 20000
14 8 (15.69%) Capacity Management
14 8 (15.69%) Private Cloud
14 8 (15.69%) Active Directory
14 8 (15.69%) ITIL Certification

SLA
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.84%) SharePoint
2 1 (1.96%) Apache
2 1 (1.96%) IIS
2 1 (1.96%) Tomcat
Cloud Services
1 11 (21.57%) Office 365
2 7 (13.73%) Azure
3 6 (11.76%) SaaS
4 5 (9.80%) BPaaS
4 5 (9.80%) IaaS
4 5 (9.80%) PaaS
5 2 (3.92%) Azure Active Directory
5 2 (3.92%) Azure Functions
5 2 (3.92%) OneDrive
5 2 (3.92%) Serverless
Communications & Networking
1 3 (5.88%) DHCP
1 3 (5.88%) DNS
2 2 (3.92%) Firewall
2 2 (3.92%) Internet
2 2 (3.92%) VPN
2 2 (3.92%) Wireless
3 1 (1.96%) DMZ
3 1 (1.96%) Remote Desktop
Database & Business Intelligence
1 2 (3.92%) Azure SQL Database
1 2 (3.92%) SQL Server
2 1 (1.96%) Geospatial Data
2 1 (1.96%) GIS
Development Applications
1 5 (9.80%) Visual Studio Team System
General
1 29 (56.86%) Digital Economy
2 13 (25.49%) Legal
3 11 (21.57%) Games
4 4 (7.84%) Telecoms
5 2 (3.92%) Finance
Job Titles
1 14 (27.45%) Analyst
1 14 (27.45%) Team Leader
2 13 (25.49%) Service Desk Team Leader
3 10 (19.61%) Service Analyst
3 10 (19.61%) Service Desk Analyst
4 8 (15.69%) Data Centre Manager
4 8 (15.69%) Data Manager
5 5 (9.80%) Architect
5 5 (9.80%) Cloud Architect
5 5 (9.80%) IT Analyst
6 4 (7.84%) Azure Architect
6 4 (7.84%) Support Analyst
7 3 (5.88%) Applications Manager
7 3 (5.88%) IT Manager
8 2 (3.92%) Azure Engineer
8 2 (3.92%) Cloud Engineer
8 2 (3.92%) Data Centre Operations Manager
8 2 (3.92%) Network Engineer
8 2 (3.92%) Office 365 Engineer
8 2 (3.92%) Operations Manager
Libraries, Frameworks & Software Standards
1 5 (9.80%) JSON
1 5 (9.80%) Web Services
2 2 (3.92%) SAML
3 1 (1.96%) .NET
Miscellaneous
1 15 (29.41%) Data Centre
2 11 (21.57%) Driving Licence
3 8 (15.69%) Private Cloud
4 5 (9.80%) Enterprise Software
4 5 (9.80%) Hybrid Cloud
4 5 (9.80%) Public Cloud
5 3 (5.88%) Management Information System
6 2 (3.92%) Cloud Native
6 2 (3.92%) Self-Motivation
6 2 (3.92%) User Experience
7 1 (1.96%) Smartphone
Operating Systems
1 28 (54.90%) Windows
2 21 (41.18%) Windows 10
Processes & Methodologies
1 35 (68.63%) ITIL
2 17 (33.33%) Service Management
3 14 (27.45%) Line Management
4 13 (25.49%) Time Management
5 12 (23.53%) Document Management
5 12 (23.53%) Escalation Management
6 9 (17.65%) Business Development
6 9 (17.65%) DevOps
7 8 (15.69%) Capacity Management
7 8 (15.69%) CRM
7 8 (15.69%) Due Diligence
7 8 (15.69%) Operations Management
7 8 (15.69%) Problem-Solving
8 7 (13.73%) Coaching
8 7 (13.73%) Decision-Making
8 7 (13.73%) Quality Management
8 7 (13.73%) Service Delivery
9 6 (11.76%) Project Delivery
9 6 (11.76%) Ticket Management
10 5 (9.80%) Infrastructure as Code
Programming Languages
1 11 (21.57%) SQL
2 5 (9.80%) Java
2 5 (9.80%) PowerShell
3 2 (3.92%) C#
4 1 (1.96%) C
Qualifications
1 13 (25.49%) ITIL Foundation Certificate
2 8 (15.69%) ITIL Certification
3 2 (3.92%) A+ Certification
3 2 (3.92%) CCNA
3 2 (3.92%) CCNP
3 2 (3.92%) Cisco Certification
3 2 (3.92%) MCP
3 2 (3.92%) MCSA
3 2 (3.92%) Microsoft Certification
4 1 (1.96%) Degree
Quality Assurance & Compliance
1 29 (56.86%) GDPR
2 11 (21.57%) ISO/IEC 27001
3 9 (17.65%) ISO 9001
4 8 (15.69%) BS25999
4 8 (15.69%) ISO/IEC 20000
5 4 (7.84%) QA
System Software
1 8 (15.69%) Active Directory
2 6 (11.76%) VMware Infrastructure
3 5 (9.80%) Hyper-V
3 5 (9.80%) XenApp
4 3 (5.88%) Firmware
Systems Management
1 5 (9.80%) vCenter Server
2 2 (3.92%) Microsoft Intune
2 2 (3.92%) Terraform
3 1 (1.96%) Single Sign-On
Vendors
1 41 (80.39%) Microsoft
2 18 (35.29%) Citrix
3 6 (11.76%) VMware
4 2 (3.92%) Blue Coat
4 2 (3.92%) CheckPoint
4 2 (3.92%) McAfee
4 2 (3.92%) Palo Alto
4 2 (3.92%) ServiceNow