Period
to 16 January 2018

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > West Sussex
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 85 78 123
Rank change year-on-year -7 +45 -42
Permanent jobs citing SLA 60 67 42
As % of all permanent IT jobs advertised in West Sussex 3.00% 3.04% 1.66%
As % of the Quality Assurance & Compliance category 30.00% 29.52% 14.63%
Number of salaries quoted 59 68 39
West Sussex median annual salary £45,000 £49,000 £37,500
Median salary % change year-on-year -8.16% +30.67% +7.14%
10th Percentile £26,000 £18,925 £19,250
90th Percentile £70,250 £58,750 £67,750
South East median annual salary £35,000 £37,500 £37,500
% change year-on-year -6.67% - +7.14%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Sussex
Permanent vacancies with a requirement for quality assurance or compliance skills 200 227 287
As % of all permanent IT jobs advertised in West Sussex 9.99% 10.29% 11.32%
Number of salaries quoted 174 214 251
West Sussex median annual salary £47,500 £47,750 £43,000
Median salary % change year-on-year -0.52% +11.05% +14.67%
10th Percentile £27,875 £30,000 £27,750
90th Percentile £75,000 £63,750 £62,500
South East median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in West Sussex

Job postings citing SLA as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for SLA in West Sussex

SLA
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in West Sussex.

Salary trend for SLA in West Sussex

SLA
Salary Histogram in West Sussex

The salary distribution of IT jobs citing SLA in West Sussex over the 6 months to 16 January 2018.

Salary histogram for SLA in West Sussex

SLA
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Sussex region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +15 21 £37,500 -16.67% 2
Burgess Hill -13 6 £26,000 -50.48%
Gatwick +8 5 £72,500 +31.82% 1
Horsham -22 5 £25,750 -42.78% 5
Worthing - 4 £55,000 -
Chichester - 1 £27,500 -
SLA
South East

For the 6 months to 16 January 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region with a requirement for SLA.

1 39 (65.00%) ITIL
2 28 (46.67%) Windows
3 20 (33.33%) Linux
4 19 (31.67%) Microsoft
5 18 (30.00%) Change Management
6 16 (26.67%) Active Directory
7 15 (25.00%) Unix
7 15 (25.00%) Windows Server
8 13 (21.67%) Service Management
8 13 (21.67%) SQL Server
8 13 (21.67%) SQL
8 13 (21.67%) MPLS
9 12 (20.00%) zOS
9 12 (20.00%) Tivoli
9 12 (20.00%) Tivoli Storage Manager
9 12 (20.00%) J2EE
9 12 (20.00%) Java
9 12 (20.00%) Perl
9 12 (20.00%) DB2
9 12 (20.00%) IBM
9 12 (20.00%) Oracle
9 12 (20.00%) ITIL V3
10 11 (18.33%) Release Management
10 11 (18.33%) Management Information System
10 11 (18.33%) VMware
11 10 (16.67%) Risk Management
11 10 (16.67%) Firewall
11 10 (16.67%) VMware Infrastructure
11 10 (16.67%) Line Management
12 9 (15.00%) Office 365

SLA
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (15.00%) MS Exchange
2 3 (5.00%) Exchange Server 2010
3 1 (1.67%) SharePoint
Applications
1 6 (10.00%) Microsoft Office
Business Applications
1 2 (3.33%) Remedy ITSM
2 1 (1.67%) Dynamics AX
Cloud Services
1 9 (15.00%) Office 365
2 6 (10.00%) Microsoft Azure
3 4 (6.67%) Amazon AWS
3 4 (6.67%) GitHub
4 1 (1.67%) Azure Active Directory
4 1 (1.67%) Mimecast
Communications & Networking
1 13 (21.67%) MPLS
2 10 (16.67%) Firewall
3 6 (10.00%) DNS
4 5 (8.33%) DHCP
4 5 (8.33%) WAN
5 4 (6.67%) 3G
5 4 (6.67%) 4G
5 4 (6.67%) LAN
5 4 (6.67%) Wireless
6 3 (5.00%) BGP
6 3 (5.00%) Cisco ASA
6 3 (5.00%) Cisco Nexus
6 3 (5.00%) IPsec
6 3 (5.00%) Junos
6 3 (5.00%) Network Security
6 3 (5.00%) OSPF
6 3 (5.00%) SAN
6 3 (5.00%) SSL
6 3 (5.00%) Unified Communications
6 3 (5.00%) Wi-Fi
Database & Business Intelligence
1 13 (21.67%) SQL Server
2 12 (20.00%) DB2
3 3 (5.00%) MySQL
Development Applications
1 4 (6.67%) Jenkins
General
1 9 (15.00%) French Language
1 9 (15.00%) German Language
2 2 (3.33%) Finance
2 2 (3.33%) Retail
3 1 (1.67%) Legal
Job Titles
1 17 (28.33%) IT Manager
2 14 (23.33%) Applications Support
3 13 (21.67%) Analyst
4 11 (18.33%) Change Manager
4 11 (18.33%) Support Engineer
5 10 (16.67%) Support Analyst
6 9 (15.00%) IT Change Manager
7 8 (13.33%) 2nd Line Support
7 8 (13.33%) Applications Support Analyst
8 6 (10.00%) 2nd Line Engineer
8 6 (10.00%) 2nd Line Support Engineer
9 5 (8.33%) 2nd Line Desktop Support Engineer
9 5 (8.33%) Active Directory Support Engineer
9 5 (8.33%) Applications Engineer
9 5 (8.33%) Exchange Engineer
9 5 (8.33%) Exchange Support
9 5 (8.33%) VMware Engineer
9 5 (8.33%) VMware Support Engineer
9 5 (8.33%) Windows Server Support
9 5 (8.33%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 12 (20.00%) J2EE
2 1 (1.67%) Software Packaging
Miscellaneous
1 11 (18.33%) Management Information System
2 9 (15.00%) CMDB
3 5 (8.33%) Enterprise Storage
4 3 (5.00%) PKI
5 2 (3.33%) Computer Science
5 2 (3.33%) Data Centre
6 1 (1.67%) Analytical Skills
6 1 (1.67%) Driving Licence
6 1 (1.67%) Enterprise Software
6 1 (1.67%) Fintech
6 1 (1.67%) FMCG
6 1 (1.67%) HP Storage
Operating Systems
1 28 (46.67%) Windows
2 20 (33.33%) Linux
3 15 (25.00%) Unix
3 15 (25.00%) Windows Server
4 12 (20.00%) zOS
5 2 (3.33%) Windows 7
5 2 (3.33%) Windows Server 2008
6 1 (1.67%) Red Hat Enterprise Linux
6 1 (1.67%) Windows 10
6 1 (1.67%) Windows 8
6 1 (1.67%) Windows Server 2003
6 1 (1.67%) Windows Server 2012
Processes & Methodologies
1 39 (65.00%) ITIL
2 18 (30.00%) Change Management
3 13 (21.67%) Service Management
4 12 (20.00%) ITIL V3
5 11 (18.33%) Release Management
6 10 (16.67%) Line Management
6 10 (16.67%) Risk Management
7 9 (15.00%) Asset Management
7 9 (15.00%) Budgeting and Forecasting
7 9 (15.00%) ITSM
7 9 (15.00%) Process Management
8 8 (13.33%) Incident Management
8 8 (13.33%) Problem Management
9 7 (11.67%) IT Strategy
9 7 (11.67%) Service Delivery
10 6 (10.00%) Change Control
11 5 (8.33%) Continuous Improvement
11 5 (8.33%) Information Management
11 5 (8.33%) Network Load Balancing
12 4 (6.67%) Operations Management
Programming Languages
1 13 (21.67%) SQL
2 12 (20.00%) Java
2 12 (20.00%) Perl
3 1 (1.67%) PowerShell
Qualifications
1 4 (6.67%) Cisco Certification
2 3 (5.00%) CCIE
2 3 (5.00%) Degree
3 2 (3.33%) CCNP
3 2 (3.33%) Microsoft Certification
3 2 (3.33%) SC Cleared
3 2 (3.33%) Security Cleared
4 1 (1.67%) CCNA
4 1 (1.67%) HP ASE
4 1 (1.67%) HP MASE
4 1 (1.67%) ITIL Certification
4 1 (1.67%) ITIL Foundation Certificate
4 1 (1.67%) RHCE
Quality Assurance & Compliance
1 1 (1.67%) GDPR
System Software
1 16 (26.67%) Active Directory
2 10 (16.67%) VMware Infrastructure
3 9 (15.00%) Hyper-V
4 1 (1.67%) Squid
4 1 (1.67%) VMware Workstation
4 1 (1.67%) XenServer
Systems Management
1 12 (20.00%) Tivoli
1 12 (20.00%) Tivoli Storage Manager
2 5 (8.33%) Puppet
3 2 (3.33%) Cisco Prime
3 2 (3.33%) SolarWinds Orion
4 1 (1.67%) Ansible
4 1 (1.67%) FortiGate
4 1 (1.67%) Opscode Chef
4 1 (1.67%) SCCM
Vendors
1 19 (31.67%) Microsoft
2 12 (20.00%) IBM
2 12 (20.00%) Oracle
3 11 (18.33%) VMware
4 7 (11.67%) Cisco
4 7 (11.67%) Citrix
5 6 (10.00%) Dell
6 5 (8.33%) EqualLogic
6 5 (8.33%) Juniper
6 5 (8.33%) NetApp
7 3 (5.00%) F5
7 3 (5.00%) Palo Alto
7 3 (5.00%) Remedy
7 3 (5.00%) SolarWinds
8 2 (3.33%) Barracuda Networks
8 2 (3.33%) Forcepoint
8 2 (3.33%) HP
8 2 (3.33%) ServiceNow
9 1 (1.67%) 3PAR
9 1 (1.67%) Aruba