2nd Line Support Job Trends in Croydon

Second Line Support
South London > Croydon

The median Second Line Support salary in Croydon is £35,000 per year, according to job vacancies posted during the 6 months leading to 17 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 May 2026
Same period 2025 Same period 2024
Rank 26 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support 2 0 0
As % of all permanent jobs in Croydon 1.18% - -
As % of the Job Titles category 1.29% - -
Number of salaries quoted 2 0 0
Median annual salary (50th Percentile) £35,000 - -
South London median annual salary £37,500 £33,750 £41,000
% change year-on-year +11.11% -17.68% +26.15%

All Permanent IT Job Roles
Croydon

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Croydon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Croydon with a recognized job title 155 128 199
% of permanent jobs with a recognized job title 91.18% 77.58% 94.76%
Number of salaries quoted 112 27 144
10th Percentile £28,000 £26,250 £24,750
25th Percentile £40,000 £32,000 £34,835
Median annual salary (50th Percentile) £55,000 £52,000 £56,250
Median % change year-on-year +5.77% -7.56% +2.27%
75th Percentile £60,000 £63,250 £81,965
90th Percentile £117,375 £66,163 £83,750
South London median annual salary £50,000 £60,000 £55,000
% change year-on-year -16.67% +9.09% -

2nd Line Support
Job Vacancy Trend in Croydon

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Croydon.

2nd Line Support job vacancy trend in Croydon

2nd Line Support
Salary Trend in Croydon

Salary distribution trend for 2nd Line Support job vacancies in Croydon.

Salary distribution trend for 2nd Line Support job vacancies in Croydon

2nd Line Support Skill Set
Top 9 Co-Occurring Skills & Capabilities in Croydon

For the 6 months to 17 May 2026, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Croydon region featuring 2nd Line Support in the job title.

1 1 (50.00%) Customer Service
1 1 (50.00%) Incident Management
1 1 (50.00%) ITIL
1 1 (50.00%) Microsoft
1 1 (50.00%) Microsoft 365
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Service Delivery
1 1 (50.00%) Service Management
1 1 (50.00%) User Experience

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Croydon by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Finance
Processes & Methodologies
1 1 (50.00%) Customer Service
1 1 (50.00%) Incident Management
1 1 (50.00%) ITIL
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Service Delivery
1 1 (50.00%) Service Management
1 1 (50.00%) User Experience
Vendors
1 1 (50.00%) Microsoft