The median annual salary for a 2nd Line Support was £37,500 in advertised job vacancies in Croydon during the 3 months to 29 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
London / Croydon
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 26 37 18
Rank change year-on-year +11 -19  
Permanent jobs requiring a 2nd Line Support 11 9 21
As % of all permanent IT jobs advertised in Croydon 5.67% 3.60% 11.54%
As % of the Job Titles category 5.79% 3.67% 11.60%
Number of salaries quoted 11 8 21
Median salary £37,500 £24,500 £25,000
Median salary % change year-on-year +53.06% -2.00%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Croydon. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Croydon
Permanent job vacancies with a job title containing a recognized job role 190 245 181
As % of all permanent IT job vacancies advertised in Croydon 97.94% 98.00% 99.45%
Number of salaries quoted 139 211 163
Median salary £47,500 £50,000 £37,500
Median salary % change year-on-year -5.00% +33.33%  
90% offered a salary of more than £25,000 £22,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Croydon

2nd Line Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Croydon.

Salary trend for 2nd Line Support in Croydon

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Croydon

For the 6 months to 29 April 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring 2nd Line Support in the job title.

1 13 (86.67%) Microsoft
2 9 (60.00%) MVC
2 9 (60.00%) Agile Software Development
2 9 (60.00%) jQuery
2 9 (60.00%) PMI
2 9 (60.00%) PMI Certification
2 9 (60.00%) C#
2 9 (60.00%) HTML
2 9 (60.00%) SQL
2 9 (60.00%) .NET
2 9 (60.00%) SQL Server
2 9 (60.00%) ASP.NET
2 9 (60.00%) CSS
2 9 (60.00%) ASP.NET MVC
2 9 (60.00%) HTML5
2 9 (60.00%) Twitter Bootstrap
2 9 (60.00%) Relational Database
2 9 (60.00%) ASP.NET MVC 5
3 6 (40.00%) Windows Server
3 6 (40.00%) Windows
4 5 (33.33%) VMware
4 5 (33.33%) MS Exchange
4 5 (33.33%) Windows Server 2012
4 5 (33.33%) Windows Server 2008
5 4 (26.67%) Windows 7
5 4 (26.67%) Active Directory
6 3 (20.00%) DHCP
6 3 (20.00%) TCP/IP
6 3 (20.00%) DNS
6 3 (20.00%) Cisco

2nd Line Support Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (33.33%) MS Exchange
2 2 (13.33%) Exchange Server 2010
2 2 (13.33%) IIS
Cloud Services
1 2 (13.33%) Office 365
Communications & Networking
1 3 (20.00%) DHCP
1 3 (20.00%) DNS
1 3 (20.00%) TCP/IP
2 1 (6.67%) Network Security
Database & Business Intelligence
1 9 (60.00%) Relational Database
1 9 (60.00%) SQL Server
Libraries, Frameworks & Software Standards
1 9 (60.00%) .NET
1 9 (60.00%) ASP.NET
1 9 (60.00%) ASP.NET MVC
1 9 (60.00%) ASP.NET MVC 5
1 9 (60.00%) CSS
1 9 (60.00%) HTML
1 9 (60.00%) HTML5
1 9 (60.00%) jQuery
1 9 (60.00%) Twitter Bootstrap
Miscellaneous
1 9 (60.00%) PMI
2 1 (6.67%) Data Centre
Operating Systems
1 6 (40.00%) Windows
1 6 (40.00%) Windows Server
2 5 (33.33%) Windows Server 2008
2 5 (33.33%) Windows Server 2012
3 4 (26.67%) Windows 7
4 2 (13.33%) Windows 10
4 2 (13.33%) Windows 8
5 1 (6.67%) Linux
Processes & Methodologies
1 9 (60.00%) Agile Software Development
1 9 (60.00%) MVC
Programming Languages
1 9 (60.00%) C#
1 9 (60.00%) SQL
Qualifications
1 9 (60.00%) PMI Certification
2 2 (13.33%) DBS Check
System Software
1 4 (26.67%) Active Directory
2 3 (20.00%) Hyper-V
3 1 (6.67%) Terminal Services
3 1 (6.67%) VMware Infrastructure
Systems Management
1 2 (13.33%) Backup Exec
2 1 (6.67%) Norton AntiVirus
Vendors
1 13 (86.67%) Microsoft
2 5 (33.33%) VMware
3 3 (20.00%) Cisco
3 3 (20.00%) Symantec