Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Derbyshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
East Midlands > Derbyshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 41 43 52
Rank change year-on-year +2 +9 -1
Permanent jobs citing Service Delivery 35 31 55
As % of all permanent IT jobs advertised in Derbyshire 4.91% 4.29% 4.65%
As % of the Processes & Methodologies category 5.79% 4.98% 5.27%
Number of salaries quoted 32 22 60
Derbyshire median annual salary £30,500 £35,000 £35,000
Median salary % change year-on-year -12.86% - -30.00%
10th Percentile £20,000 £23,200 £21,175
90th Percentile £56,625 £46,000 £70,500
East Midlands median annual salary £40,000 £45,000 £37,500
% change year-on-year -11.11% +20.00% -6.25%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Derbyshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Derbyshire
Permanent vacancies with a requirement for process or methodology skills 605 622 1043
As % of all permanent IT jobs advertised in Derbyshire 84.85% 86.15% 88.17%
Number of salaries quoted 455 506 862
Derbyshire median annual salary £37,500 £37,500 £37,500
10th Percentile £23,100 £22,500 £22,500
90th Percentile £61,000 £55,000 £56,700
East Midlands median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

Service Delivery
Job Vacancy Trend in Derbyshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Derbyshire.

Job vacancy trend for Service Delivery in Derbyshire

Service Delivery
Salary Trend in Derbyshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Derbyshire.

Salary trend for Service Delivery in Derbyshire

Service Delivery
Salary Histogram in Derbyshire

The salary distribution of IT jobs citing Service Delivery in Derbyshire over the 6 months to 23 November 2017.

Salary histogram for Service Delivery in Derbyshire

Service Delivery
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Derbyshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derby +1 28 £20,000 -42.86%
Chesterfield +8 2 £35,000 -2.78%
Service Delivery
East Midlands

For the 6 months to 23 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Derbyshire region with a requirement for Service Delivery.

1 21 (60.00%) ITIL
2 15 (42.86%) Time Management
2 15 (42.86%) Analytical Skills
3 13 (37.14%) MPLS
3 13 (37.14%) Microsoft Office
3 13 (37.14%) Broadband
3 13 (37.14%) Data Centre
3 13 (37.14%) Ticket Management
3 13 (37.14%) Network Monitoring
3 13 (37.14%) iPhone
3 13 (37.14%) SolarWinds
3 13 (37.14%) Network Management
3 13 (37.14%) Continuous Improvement
4 7 (20.00%) Finance
4 7 (20.00%) Service Management
5 6 (17.14%) ITSM
6 5 (14.29%) CRM
7 4 (11.43%) Oracle
7 4 (11.43%) SLA
7 4 (11.43%) Risk Management
7 4 (11.43%) Change Control
7 4 (11.43%) SaaS
7 4 (11.43%) PaaS
7 4 (11.43%) IaaS
7 4 (11.43%) Presales
8 3 (8.57%) Collaborative Working
8 3 (8.57%) Wireless
8 3 (8.57%) Project Management
8 3 (8.57%) PRINCE2 Certification
8 3 (8.57%) Cisco

Service Delivery
Co-occurring IT Skills in Derbyshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 13 (37.14%) Microsoft Office
Business Applications
1 2 (5.71%) Oracle EBS
Cloud Services
1 4 (11.43%) IaaS
1 4 (11.43%) PaaS
1 4 (11.43%) SaaS
Communications & Networking
1 13 (37.14%) Broadband
1 13 (37.14%) MPLS
2 3 (8.57%) Wireless
3 2 (5.71%) Firewall
4 1 (2.86%) DMZ
4 1 (2.86%) Network Security
Database & Business Intelligence
1 1 (2.86%) Crystal Reports
1 1 (2.86%) SQL Server
1 1 (2.86%) SQL Server Reporting Services
General
1 7 (20.00%) Finance
Job Titles
1 16 (45.71%) Analyst
2 14 (40.00%) ITIL Service Analyst
2 14 (40.00%) Service Analyst
3 13 (37.14%) ITIL Service Desk Analyst
3 13 (37.14%) Service Desk Analyst
3 13 (37.14%) Service Desk Support
3 13 (37.14%) Service Desk Support Analyst
4 7 (20.00%) Delivery Manager
4 7 (20.00%) Service Manager
4 7 (20.00%) Services Delivery Manager
5 4 (11.43%) Junior
5 4 (11.43%) Junior Service Manager
5 4 (11.43%) Junior Services Delivery Manager
5 4 (11.43%) Project Manager
6 2 (5.71%) Network Engineer
6 2 (5.71%) Programme Manager
6 2 (5.71%) User Researcher
7 1 (2.86%) Architect
7 1 (2.86%) Business Analyst
7 1 (2.86%) IT Manager
Libraries, Frameworks & Software Standards
1 1 (2.86%) Web Services
Miscellaneous
1 15 (42.86%) Analytical Skills
2 13 (37.14%) Data Centre
2 13 (37.14%) iPhone
3 2 (5.71%) User Experience
Processes & Methodologies
1 21 (60.00%) ITIL
2 15 (42.86%) Time Management
3 13 (37.14%) Continuous Improvement
3 13 (37.14%) Network Management
3 13 (37.14%) Network Monitoring
3 13 (37.14%) Ticket Management
4 7 (20.00%) Service Management
5 6 (17.14%) ITSM
6 5 (14.29%) CRM
7 4 (11.43%) Change Control
7 4 (11.43%) Presales
7 4 (11.43%) Risk Management
8 3 (8.57%) Collaborative Working
8 3 (8.57%) PRINCE2
8 3 (8.57%) Project Management
9 2 (5.71%) Agile Software Development
9 2 (5.71%) Business Continuity
9 2 (5.71%) Data Analysis
9 2 (5.71%) Disaster Recovery
9 2 (5.71%) Information Security
Programming Languages
1 1 (2.86%) SQL
Qualifications
1 3 (8.57%) Cisco Certification
1 3 (8.57%) PRINCE2 Certification
2 2 (5.71%) CCNA
2 2 (5.71%) Degree
2 2 (5.71%) PhD
3 1 (2.86%) CCNP
3 1 (2.86%) CISSP
3 1 (2.86%) Microsoft Certification
3 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 4 (11.43%) SLA
2 2 (5.71%) Actionable Recommendations
2 2 (5.71%) GDPR
3 1 (2.86%) Cyber Essentials
Vendors
1 13 (37.14%) SolarWinds
2 4 (11.43%) Oracle
3 3 (8.57%) Cisco
4 1 (2.86%) Capita
4 1 (2.86%) Microsoft