Customer Experience Jobs in the South West

Customer Experience (CX)
England > South West

The table below provides summary statistics for permanent job vacancies advertised in the South West requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 14 June 2025, comparing them to the same period in the previous two years.

6 months to
14 Jun 2025
Same period 2024 Same period 2023
Rank 60 172 114
Rank change year-on-year +112 -58 +8
Permanent jobs citing Customer Experience 147 132 153
As % of all permanent jobs advertised in the South West 4.13% 1.25% 2.38%
As % of the Processes & Methodologies category 4.50% 1.56% 2.52%
Number of salaries quoted 71 80 110
10th Percentile £24,000 £26,000 -
25th Percentile £24,750 £27,688 £26,250
Median annual salary (50th Percentile) £35,000 £45,000 £40,356
Median % change year-on-year -22.22% +11.51% -32.74%
75th Percentile £62,998 £59,500 £65,677
90th Percentile £73,750 £96,539 £77,542
England median annual salary £40,000 £45,000 £60,000
% change year-on-year -11.11% -25.00% -

All Process and Methodology Skills
South West

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South West.

Permanent vacancies with a requirement for process or methodology skills 3,266 8,445 6,072
As % of all permanent jobs advertised in the South West 91.77% 79.73% 94.61%
Number of salaries quoted 1,905 5,957 3,481
10th Percentile £26,250 £28,500 £30,500
25th Percentile £32,500 £37,500 £40,000
Median annual salary (50th Percentile) £51,058 £52,000 £53,325
Median % change year-on-year -1.81% -2.48% +6.65%
75th Percentile £63,750 £65,000 £69,000
90th Percentile £80,000 £80,000 £81,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer Experience
Job Vacancy Trend in the South West

Job postings citing Customer Experience as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Customer Experience in the South West

Customer Experience
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Customer Experience in the South West.

Salary trend for Customer Experience in the South West

Customer Experience
Salary Histogram in the South West

Salary distribution for jobs citing Customer Experience in the South West over the 6 months to 14 June 2025.

Salary histogram for Customer Experience in the South West

Customer Experience
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the South West region over the 6 months to 14 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +82 78 £46,000 -8.00% 29
Devon +34 20 £30,000 -28.27% 17
Wiltshire +60 16 £56,785 - 15
Gloucestershire +49 16 £37,500 +3.45% 13
Somerset +29 14 £24,810 - 12
Dorset +8 1 £50,000 -0.99% 2
Cornwall +5 1 - - 1
Customer Experience
England

Customer Experience
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (20.41%) Oracle Application Server
2 6 (4.08%) Confluence
3 2 (1.36%) Adobe Experience Manager
3 2 (1.36%) CMS
Applications
1 16 (10.88%) Microsoft Excel
1 16 (10.88%) Microsoft PowerPoint
2 14 (9.52%) Microsoft Office
Cloud Services
1 17 (11.56%) Azure
2 16 (10.88%) Microsoft 365
3 15 (10.20%) Power Platform
4 14 (9.52%) Entra ID
5 4 (2.72%) Adobe Analytics
5 4 (2.72%) Dynamics 365
6 3 (2.04%) Amazon EKS
6 3 (2.04%) AWS
7 2 (1.36%) Figma
7 2 (1.36%) SaaS
8 1 (0.68%) Slack
Communications & Networking
1 1 (0.68%) Intranet
Database & Business Intelligence
1 31 (21.09%) Data Warehouse
2 30 (20.41%) Enterprise Data Warehouse
2 30 (20.41%) Oracle Reports
3 15 (10.20%) BusinessObjects
3 15 (10.20%) Data Mining
3 15 (10.20%) Power BI
4 1 (0.68%) PostgreSQL
Development Applications
1 6 (4.08%) JIRA
2 3 (2.04%) GitLab
General
1 89 (60.54%) Social Skills
2 47 (31.97%) Analytical Skills
3 46 (31.29%) Finance
4 30 (20.41%) Military
4 30 (20.41%) Organisational Skills
5 17 (11.56%) Retail
6 15 (10.20%) Back Office
7 13 (8.84%) Banking
8 6 (4.08%) Inclusion and Diversity
8 6 (4.08%) Manufacturing
8 6 (4.08%) Marketing
9 5 (3.40%) Influencing Skills
10 2 (1.36%) Financial Institution
10 2 (1.36%) Public Sector
11 1 (0.68%) Automotive
11 1 (0.68%) Law
11 1 (0.68%) Legal
11 1 (0.68%) Tech for Good
Job Titles
1 28 (19.05%) Developer
2 20 (13.61%) Sales Executive
2 20 (13.61%) Support Technician
3 16 (10.88%) Graduate
3 16 (10.88%) Graduate Sales Executive
4 15 (10.20%) Junior
4 15 (10.20%) Junior Developer
5 14 (9.52%) Desktop Support
5 14 (9.52%) Desktop Support Technician
5 14 (9.52%) Desktop Technician
6 11 (7.48%) 2nd Line Support
7 10 (6.80%) Database Engineer
8 6 (4.08%) Senior
8 6 (4.08%) Technical Support
9 4 (2.72%) Applications Developer
9 4 (2.72%) Corporate Sales Executive
9 4 (2.72%) Product Manager
9 4 (2.72%) Salesforce Developer
9 4 (2.72%) Senior Manager
10 3 (2.04%) DevOps Engineer
Libraries, Frameworks & Software Standards
1 4 (2.72%) Lightning Web Components
2 3 (2.04%) Laravel
2 3 (2.04%) RESTful
2 3 (2.04%) Symfony
2 3 (2.04%) Yii
3 2 (1.36%) .NET
3 2 (1.36%) .NET Core
3 2 (1.36%) Flutter
3 2 (1.36%) React
4 1 (0.68%) React Native
Miscellaneous
1 16 (10.88%) Data Centre
2 15 (10.20%) Data Structures
3 4 (2.72%) Management Information System
4 3 (2.04%) Onboarding
4 3 (2.04%) Product Ownership
5 1 (0.68%) Driving Licence
5 1 (0.68%) Renewable Energy
5 1 (0.68%) Social Media
5 1 (0.68%) SWIFT Messaging Network
Operating Systems
1 14 (9.52%) Windows
1 14 (9.52%) Windows 10
2 3 (2.04%) Linux
Processes & Methodologies
1 53 (36.05%) Analytics
2 47 (31.97%) ITIL
3 45 (30.61%) Agile
3 45 (30.61%) Data Management
4 38 (25.85%) DevOps
5 33 (22.45%) Service Management
6 32 (21.77%) Data Integration
7 31 (21.09%) Data Modelling
8 30 (20.41%) Business Analysis
8 30 (20.41%) Cybersecurity
9 26 (17.69%) Coaching
10 24 (16.33%) Service Delivery
11 23 (15.65%) Artificial Intelligence
11 23 (15.65%) Problem-Solving
12 21 (14.29%) Customer Service
13 20 (13.61%) Continuous Improvement
14 16 (10.88%) Commercial Awareness
14 16 (10.88%) Customer Acquisition
15 15 (10.20%) Data Analysis
15 15 (10.20%) WFM
Programming Languages
1 21 (14.29%) SQL
2 15 (10.20%) VBA
3 10 (6.80%) JavaScript
4 4 (2.72%) Apex Code
4 4 (2.72%) C#
5 3 (2.04%) Bash
5 3 (2.04%) PHP
6 1 (0.68%) Dart
Qualifications
1 30 (20.41%) DBS Check
2 18 (12.24%) SC Cleared
2 18 (12.24%) Security Cleared
3 15 (10.20%) Degree
4 14 (9.52%) CTC Cleared
5 6 (4.08%) NVQ Level 4
6 2 (1.36%) BPSS Clearance
6 2 (1.36%) CITP
7 1 (0.68%) ACCA
7 1 (0.68%) CIMA
Quality Assurance & Compliance
1 14 (9.52%) SLA
2 6 (4.08%) Accessibility
3 2 (1.36%) QA
4 1 (0.68%) Data Quality
4 1 (0.68%) GRC
4 1 (0.68%) PMO
Systems Management
1 5 (3.40%) Kubernetes
2 3 (2.04%) Argo
2 3 (2.04%) Terraform
3 1 (0.68%) Systems Management Server (SMS)
Vendors
1 37 (25.17%) Microsoft
2 30 (20.41%) Oracle
3 18 (12.24%) Cisco
4 15 (10.20%) Facebook
5 10 (6.80%) Adobe
6 7 (4.76%) Salesforce
7 4 (2.72%) Dell
8 3 (2.04%) ServiceNow
9 1 (0.68%) MuleSoft
9 1 (0.68%) SAP