23 of 23 Customer Experience Jobs in the South West

Customer Engagement Manager | Remote/Hybrid | £65,000 DOE If you're a relationship-driven professional who genuinely loves helping customers succeed, this is a role where your impact will be visible and valued. You'll join a growing technology business, working with a portfolio of customers to help … sophisticated software platform. This isn't account management with a sales target — it's purposeful, people-first work with genuine variety across every customer relationship. As a Customer Engagement Manager, you will benefit from: Hybrid/Remote working (requirement to go into office at least x1 per month ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust ...

talents for our clients in UK & Europe since 2007. Our client, an industry leading global manufacturer of imaging solutions, is looking for a Customer Solutions Operations Manager who will be responsible is responsible for identifying, developing, and implementing optimal operational systems to enhance the efficiency, effectiveness, and overall quality … customer service operations, ensuring they reflect the standards, professionalism, and reputation expected of a global market-leading brand. [Responsibilities] (1) Operational Strategy, System Development & Process Improvement • Design, implement, and continuously improve scalable customer service systems and workflows across internal teams, distributors, and external partners. • Establish structured processes ...

clients in UK & Europe since 2007. Our client, an industry leading global manufacturer of imaging solutions, is looking for a Korean Speaking Customer Solutions Operations Manager who will be responsible is responsible for identifying, developing, and implementing optimal operational systems to enhance the efficiency, effectiveness, and overall quality … customer service operations, ensuring they reflect the standards, professionalism, and reputation expected of a global market-leading brand. [Responsibilities] (1) Operational Strategy, System Development & Process Improvement • Design, implement, and continuously improve scalable customer service systems and workflows across internal teams, distributors, and external partners. • Establish structured processes ...

Customer Analyst £45,000–£50,000 + Bonus Stratford-upon-Avon (Hybrid – 1x Day a Week in Office) If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team … business investing heavily in customer data + marketing capability. The Company You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer ...

Role We are looking for a customer-focused and proactive Service Desk Analyst to join Claranet’s Managed Services team. In this role, you will provide first-line technical support to customers, ensuring high levels of service through effective ticket management, issue resolution, and clear communication. You’ll play … part in delivering an excellent customer experience by resolving incidents efficiently, collaborating with internal teams and third-party suppliers, and continuously developing your technical expertise across our product portfolio. Key Responsibilities Ensure that the highest levels of service are delivered to Claranet’s customers Providing telephone and ticketing ...

technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that … decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team/3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communication skills both verbal and written ...

technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that … decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team/3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communication skills both verbal and written ...

technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that … decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team/3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communication skills both verbal and written ...

part of a dedicated team delivering agile, smart, dynamic and strong sales support processes. Support the sales team by maintaining accurate CRM data. Increasing Customer Experience, Satisfaction and Loyalty. Key responsibilities for this job: Assist in generating and distributing weekly/monthly sales reports and dashboards. Monitor … Support onboarding and training of new sales team members on sales tools and processes. Run monthly meetings to ensure cadence and KPI’s of customer charter is met. Document standard operating procedures (SOPs) and process flows. Any other fair and reasonable task or duty assigned to you by your ...

developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts … sales cycles from prospecting through to close Building trusted relationships with decision-makers and senior stakeholders Identifying opportunities to cross-sell and expand existing customer partnerships Delivering compelling proposals, presentations, and commercial solutions Maintaining accurate forecasting, pipeline management, and reporting Staying informed on market trends, competitor activity, and customer ...

into outcomes. Key Responsibilities: Own and develop product roadmaps for a defined platform area Act as Product Owner for two agile scrum teams Translate customer, market and business needs into deliverable outcomes Work closely with senior stakeholders to shape product direction Experience Required: Strong background as a Product … Owner in agile environments Proven experience owning product roadmaps Knowledge of UK wealth, investment or platform-based products Experience in either: UK wealth/investment platforms (ISAs, pensions, wrappers), or Digital platforms, customer experience and data-driven products Why Apply? Senior ownership without full people management ...

functionalities to encourage engagement. Communicating with the Development team to keep up to date with platforms new features and recommend improvements. Communicating with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Exceeding expectations in terms of product quality … that internal systems and processes are maintained The Person Our client is seeking a proactive, results-driven professional with strong communication and Project Management Experience Previous trade show experience is preferrable Great communication and presentation skills Effective planning and organisation Confident building relationships with clients and their partners ...

realisation, and delivery progress to stakeholders Balancing delivery momentum with platform stability, including prioritising defect resolution What We're Looking For Proven product management experience delivering IT-related change within a logistics or retail environment Solid understanding of agile working practices and product methodology Confident communicator and influencer … prioritisation decisions Analytical mindset with strong IT literacy A natural collaborator with excellent networking and stakeholder management skills at all levels Retail industry experience is desirable but not essential - what matters most is your ability to build, engage, and lead using robust product methodology. The Culture This organisation values ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

clients. We’re now looking for a Client Advisor to join our Client Services team. This is a great opportunity for someone with customer service experience who enjoys problem-solving, learning new systems, and helping customers. You’ll join a supportive team environment where full training is provided. … Whether you’re early in your career or looking for your next step in customer service, this role offers the chance to build specialist knowledge within the property and legal technology sector. What you’ll do As part of our Client Services team, you’ll support customers and suppliers ...

high-quality product data across multiple websites. You'll play a key role in ensuring product information is accurate, consistent, and optimised - directly supporting customer experience and commercial performance. Key Responsibilities: Manage new product launches, collating and inputting data from multiple supplier sources Maintain and update the product … structured correctly Identify opportunities to improve data quality, processes, and efficiencies Requirements: Strong attention to detail, with a focus on data accuracy and quality Experience working with large datasets and strong Excel skills Understanding of product data, e-commerce, or merchandising environments Confident communicator, able to work with suppliers ...

with Network Managers to ensure suppliers are meeting agreed Service Level Agreements (SLAs) and provide support in resolving invoice queries, supplier issues, and escalated customer complaints. You will be responsible for maintaining and updating supplier databases, ensuring records remain accurate and up to date, while also carrying … team. In addition, you will play a key role in identifying opportunities to improve processes and service delivery, helping to enhance operational efficiency and customer experience. Ensuring Your Success To be successful in this role, you will have strong organisational skills with excellent attention to detail and the ability ...

customers and colleagues. THE COMPANY A large organisation undergoing major digital and technology transformation, with a focus on improving operational efficiency, platform stability, and customer experience. ROLE AND RESPONSIBILITIES Own and manage the product vision, roadmap, and backlog Prioritise work based on business value, risk, complexity, and delivery capacity … Manage dependencies, releases, progress tracking, and delivery milestones Support defect prioritisation and continuous improvement Communicate outcomes, benefits, and delivery progress to stakeholders SKILLS AND EXPERIENCE Product Owner/Product Management experience within IT change or delivery Experience within logistics, supply chain, retail, or a similar operational environment ...

relevant. Demonstrate a positive attitude and exhibit strong leadership qualities, inspiring confidence and collaboration within the team. What makes you a great fit: Proven experience in within telecom, IT, or related industries and knowledge of telecom products, connectivity solutions, and partner ecosystems Strong understanding of quoting tools, ordering systems … vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part ...

Digital Designer to join our fast-growing Ecommerce team. This is an exciting opportunity for someone passionate about digital design, ecommerce and storytelling, with experience creating engaging online content that brings brands to life. You'll work collaboratively with our Ecommerce, Marketing and Buying teams to create eye-catching … digital assets across websites, email campaigns and social media channels, helping deliver seamless customer experiences and drive ecommerce performance. What the Digital Designer role will involve? In this role, you'll create engaging and conversion-focused digital content for a portfolio of exciting footwear brands across multiple online channels. ...

secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both … exciting situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ ...

making. What makes you a great fit: Strong accounting knowledge, ideally AAT qualified Confident communicator with excellent attention to detail Skilled in Excel, with experience in NetSuite or Power BI a bonus Logical, organised, and able to prioritise effectively Adaptable, proactive, and comfortable working with incomplete information Collaborative team … vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part ...