Service Desk Analyst Job Trends in Dorset

Service Desk Analyst
South West > Dorset

The median Service Desk Analyst salary in Dorset is £36,500 per year, according to job vacancies posted during the 6 months leading to 4 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 Nov 2025
Same period 2024 Same period 2023
Rank 53 - 52
Rank change year-on-year - - +36
Permanent jobs requiring a Service Desk Analyst 1 0 1
As % of all permanent jobs in Dorset 0.23% - 0.28%
As % of the Job Titles category 0.24% - 0.29%
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £35,750 - -
Median annual salary (50th Percentile) £36,500 - -
75th Percentile £37,250 - -
90th Percentile - - -
South West median annual salary £30,375 £30,000 £27,500
% change year-on-year +1.25% +9.09% +4.27%

All Permanent IT Job Vacancies
Dorset

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Dorset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Dorset with a recognized job title 420 546 339
% of permanent jobs with a recognized job title 96.33% 96.81% 94.96%
Number of salaries quoted 268 368 299
10th Percentile £27,500 £35,000 £35,000
25th Percentile £28,750 £41,250 £44,750
Median annual salary (50th Percentile) £40,000 £50,000 £55,000
Median % change year-on-year -20.00% -9.09% +12.24%
75th Percentile £60,000 £60,000 £70,000
90th Percentile £80,000 £70,375 £77,500
South West median annual salary £45,000 £51,099 £52,700
% change year-on-year -11.94% -3.04% +5.40%

Service Desk Analyst
Job Vacancy Trend in Dorset

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Dorset.

Service Desk Analyst job vacancy trend in Dorset

Service Desk Analyst
Salary Trend in Dorset

Salary distribution trend for Service Desk Analyst job vacancies in Dorset.

Salary distribution trend for Service Desk Analyst job vacancies in Dorset

Service Desk Analyst
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Dorset region over the 6 months to 4 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bournemouth - 1 £36,500 - 1
Service Desk Analyst
South West

Service Desk Analyst Skill Set
Top 20 Co-Occurring Skills & Capabilities in Dorset

For the 6 months to 4 November 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Dorset region featuring Service Desk Analyst in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Azure
1 1 (100.00%) Customer Service
1 1 (100.00%) Cybersecurity
1 1 (100.00%) Data Protection
1 1 (100.00%) Entra ID
1 1 (100.00%) GDPR
1 1 (100.00%) ITIL
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) ITSM
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Multi-Factor Authentication
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Process Improvement
1 1 (100.00%) RBAC
1 1 (100.00%) Service Delivery
1 1 (100.00%) ServiceNow
1 1 (100.00%) Single Sign-On

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Dorset by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
Miscellaneous
1 1 (100.00%) Onboarding
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Cybersecurity
1 1 (100.00%) Data Protection
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Multi-Factor Authentication
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Process Improvement
1 1 (100.00%) RBAC
1 1 (100.00%) Service Delivery
Qualifications
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (100.00%) GDPR
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Single Sign-On
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow