Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > North East
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 56 76 90
Rank change year-on-year +20 +14 -48
Permanent jobs citing CRM 56 43 33
As % of all permanent IT jobs advertised in the North East 4.03% 2.82% 2.15%
As % of the Processes & Methodologies category 4.63% 3.33% 2.41%
Number of salaries quoted 54 45 24
North East median annual salary £35,000 £37,500 £38,000
Median salary % change year-on-year -6.67% -1.32% -25.85%
10th Percentile £27,500 £25,850 £27,950
90th Percentile £49,400 £66,500 £52,500
England median annual salary £47,500 £47,500 £47,500

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1210 1290 1368
As % of all permanent IT jobs advertised in the North East 86.99% 84.53% 89.00%
Number of salaries quoted 1042 1087 1176
North East median annual salary £40,000 £40,000 £40,000
10th Percentile £24,250 £25,650 £25,000
90th Percentile £61,250 £60,000 £57,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in the North East

Job postings citing CRM as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for CRM in the North East

CRM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the North East.

Salary trend for CRM in the North East

CRM
Salary Histogram in the North East

The salary distribution of IT jobs citing CRM in the North East over the 6 months to 22 November 2017.

Salary histogram for CRM in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the North East region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +24 37 £34,000 -9.33% 6
Durham -8 15 £35,690 +1.97%
Northumberland -8 2 £37,500 -6.25%
CRM
England

For the 6 months to 22 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for CRM.

1 37 (66.07%) Dynamics CRM
2 33 (58.93%) SQL Server
3 30 (53.57%) .NET
3 30 (53.57%) Microsoft
4 24 (42.86%) MVC
5 21 (37.50%) ASP.NET
6 18 (32.14%) JavaScript
6 18 (32.14%) AngularJS
7 16 (28.57%) SharePoint
7 16 (28.57%) Agile Software Development
8 15 (26.79%) Web Development
9 14 (25.00%) SQL
9 14 (25.00%) ASP.NET MVC
10 13 (23.21%) Unit Testing
10 13 (23.21%) Continuous Integration
11 12 (21.43%) C#
12 11 (19.64%) SOLID
12 11 (19.64%) KnockoutJS
12 11 (19.64%) Xamarin
12 11 (19.64%) User Stories
12 11 (19.64%) Mobile App
12 11 (19.64%) React
12 11 (19.64%) HTML
12 11 (19.64%) VBA
12 11 (19.64%) Windows
12 11 (19.64%) Android
12 11 (19.64%) Domain-Driven Design
12 11 (19.64%) Apple iOS
12 11 (19.64%) WPF
12 11 (19.64%) Dynamics GP

CRM
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (28.57%) SharePoint
2 1 (1.79%) CMS
2 1 (1.79%) MS Exchange
2 1 (1.79%) Skype for Business
Business Applications
1 37 (66.07%) Dynamics CRM
2 11 (19.64%) Dynamics GP
3 7 (12.50%) Dynamics NAV
4 1 (1.79%) Payment Gateway
Cloud Services
1 10 (17.86%) Microsoft Azure
2 5 (8.93%) Dynamics 365
3 2 (3.57%) IaaS
3 2 (3.57%) PaaS
3 2 (3.57%) SaaS
4 1 (1.79%) Amazon AWS
4 1 (1.79%) Office 365
Communications & Networking
1 2 (3.57%) SMS
2 1 (1.79%) Internet
2 1 (1.79%) PBX
2 1 (1.79%) Skype
Database & Business Intelligence
1 33 (58.93%) SQL Server
2 11 (19.64%) SQL Server Reporting Services
3 9 (16.07%) Relational Database
4 4 (7.14%) Oracle Reports
5 3 (5.36%) MySQL
6 2 (3.57%) SAP HANA
7 1 (1.79%) Oracle Database
7 1 (1.79%) Oracle Database 11g
Development Applications
1 4 (7.14%) Oracle Forms
2 2 (3.57%) PHPUnit
2 2 (3.57%) Xdebug
3 1 (1.79%) Atlassian Bamboo
3 1 (1.79%) Git (software)
3 1 (1.79%) MSTest
3 1 (1.79%) NUnit
3 1 (1.79%) Octopus Deploy
3 1 (1.79%) Selenium
3 1 (1.79%) Subversion
3 1 (1.79%) Team Foundation Server
3 1 (1.79%) TeamCity
3 1 (1.79%) Visual Studio
General
1 5 (8.93%) Advertising
2 4 (7.14%) Finance
2 4 (7.14%) Pharmaceutical
3 1 (1.79%) Games
3 1 (1.79%) Marketing
3 1 (1.79%) Retail
3 1 (1.79%) Telecoms
Job Titles
1 37 (66.07%) Developer
2 16 (28.57%) .NET Developer
3 15 (26.79%) Software Developer
4 12 (21.43%) .NET Software Developer
4 12 (21.43%) ASP.NET MVC Developer
5 9 (16.07%) ASP.NET Developer
6 7 (12.50%) Dynamics NAV Developer
7 6 (10.71%) Web Developer
8 4 (7.14%) Consultant
8 4 (7.14%) Senior Developer
9 3 (5.36%) .NET Web Developer
9 3 (5.36%) Analyst
9 3 (5.36%) Business Development Manager
9 3 (5.36%) Business Manager
9 3 (5.36%) CRM Consultant
9 3 (5.36%) CRM Developer
9 3 (5.36%) Development Manager
9 3 (5.36%) Dynamics CRM Consultant
9 3 (5.36%) Dynamics CRM Developer
9 3 (5.36%) Microsoft Consultant
Libraries, Frameworks & Software Standards
1 30 (53.57%) .NET
2 21 (37.50%) ASP.NET
3 18 (32.14%) AngularJS
4 14 (25.00%) ASP.NET MVC
5 11 (19.64%) HTML
5 11 (19.64%) KnockoutJS
5 11 (19.64%) React
5 11 (19.64%) WPF
6 10 (17.86%) HTML5
7 9 (16.07%) CSS
8 7 (12.50%) Twitter Bootstrap
9 6 (10.71%) .NET Core
9 6 (10.71%) CSS3
10 3 (5.36%) .NET Framework
10 3 (5.36%) ASP.NET Web Forms
10 3 (5.36%) REST
10 3 (5.36%) SOAP
10 3 (5.36%) Web Services
11 2 (3.57%) jQuery
11 2 (3.57%) Symfony
Miscellaneous
1 11 (19.64%) Mobile App
2 3 (5.36%) Analytical Skills
2 3 (5.36%) Greenfield Project
Operating Systems
1 11 (19.64%) Android
1 11 (19.64%) Apple iOS
1 11 (19.64%) Windows
Processes & Methodologies
1 24 (42.86%) MVC
2 16 (28.57%) Agile Software Development
3 15 (26.79%) Web Development
4 13 (23.21%) Continuous Integration
4 13 (23.21%) Unit Testing
5 11 (19.64%) Domain-Driven Design
5 11 (19.64%) SOLID
5 11 (19.64%) User Stories
6 9 (16.07%) Software Engineering
7 6 (10.71%) Scrum
8 5 (8.93%) ERP
8 5 (8.93%) Proactive Monitoring
9 3 (5.36%) Business Development
9 3 (5.36%) Continuous Improvement
10 2 (3.57%) Coaching
10 2 (3.57%) Mentoring
10 2 (3.57%) OOP
10 2 (3.57%) Performance Tuning
10 2 (3.57%) PLM
11 1 (1.79%) API Development
Programming Languages
1 18 (32.14%) JavaScript
2 14 (25.00%) SQL
3 12 (21.43%) C#
4 11 (19.64%) VBA
5 7 (12.50%) C
5 7 (12.50%) T-SQL
6 4 (7.14%) Java
6 4 (7.14%) PL/SQL
7 2 (3.57%) PHP
7 2 (3.57%) VB.NET
8 1 (1.79%) Python
Qualifications
1 3 (5.36%) Degree
2 2 (3.57%) Microsoft Certification
3 1 (1.79%) BPSS Clearance
3 1 (1.79%) Computer Science Degree
3 1 (1.79%) ISEB
3 1 (1.79%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 5 (8.93%) SLA
2 1 (1.79%) GDPR
2 1 (1.79%) PCI DSS
Systems Management
1 1 (1.79%) Systems Management Server (SMS)
Vendors
1 30 (53.57%) Microsoft
2 11 (19.64%) Xamarin
3 4 (7.14%) Oracle
4 2 (3.57%) SAP
4 2 (3.57%) Zend
5 1 (1.79%) Sitecore