The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
England / North East
Rank 23 46 40
Rank change year-on-year +23 -6  
Permanent jobs citing CRM 54 31 42
As % of all permanent IT jobs advertised in the North East 8.56% 4.86% 5.92%
As % of the Processes & Methodologies category 9.85% 5.41% 6.83%
Number of salaries quoted 48 30 40
Median salary £38,000 £42,500 £52,500
Median salary % change year-on-year -10.58% -19.04%  
90% offered a salary of more than £32,500 £25,500 £31,500
10% offered a salary of more than £62,750 £50,000 £55,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process and methodology skills.

Process & Methodology Skills
North East
Permanent job vacancies with a requirement for process and methodology skills 548 573 615
As % of all permanent IT job vacancies advertised in the North East 86.85% 89.81% 86.62%
Number of salaries quoted 503 488 531
Median salary £37,500 £40,000 £37,500
Median salary % change year-on-year -6.25% +6.66%  
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £47,500 £61,215 £57,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the North East

CRM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the North East.

Salary trend for CRM in the North East

CRM
Salary Histogram in the North East

The salary distribution of IT jobs citing CRM in the North East over the 3 months to 22 March 2017.

Salary histogram for CRM in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the North East region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Durham +22 30 £38,000 -27.61% 1
Tyne and Wear +6 23 £36,750 -15.51% 5
Northumberland - 1 £42,500 -
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 22 March 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for CRM.

1 33 (44.59%) ERP
2 31 (41.89%) SQL
3 30 (40.54%) .NET
4 29 (39.19%) Web Services
5 28 (37.84%) C#
6 27 (36.49%) JavaScript
6 27 (36.49%) SQL Server
7 26 (35.14%) MVC
7 26 (35.14%) HTML
7 26 (35.14%) ASP.NET
7 26 (35.14%) CSS
8 25 (33.78%) Agile Software Development
9 23 (31.08%) CMS
9 23 (31.08%) .NET Framework
9 23 (31.08%) SOAP
9 23 (31.08%) Umbraco
9 23 (31.08%) Waterfall
9 23 (31.08%) Entity Framework
9 23 (31.08%) REST
10 22 (29.73%) FMCG
11 19 (25.68%) SAP
12 13 (17.57%) Microsoft
12 13 (17.57%) Dynamics CRM
13 12 (16.22%) Law
14 11 (14.86%) Stakeholder Management
15 8 (10.81%) Project Management
15 8 (10.81%) MS Excel
16 7 (9.46%) SharePoint
16 7 (9.46%) SAP BW
16 7 (9.46%) Process Improvement

CRM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (31.08%) CMS
1 23 (31.08%) Umbraco
2 7 (9.46%) SharePoint
3 1 (1.35%) MS Exchange
3 1 (1.35%) NetWeaver
3 1 (1.35%) Skype for Business
Applications
1 8 (10.81%) MS Excel
2 1 (1.35%) MS Office
Business Applications
1 13 (17.57%) Dynamics CRM
2 6 (8.11%) Oracle EBS
2 6 (8.11%) Oracle EBS R12
2 6 (8.11%) Oracle HRMS
2 6 (8.11%) Oracle iRecruitment
2 6 (8.11%) SAP CRM
3 5 (6.76%) SAP IS-U
4 4 (5.41%) Dynamics NAV
5 3 (4.05%) Dynamics AX
5 3 (4.05%) SAP ERP
6 1 (1.35%) SAP Business One
6 1 (1.35%) SAP CO
6 1 (1.35%) SAP FI
6 1 (1.35%) SAP FI/CO
6 1 (1.35%) SAP S/4HANA
Cloud Services
1 7 (9.46%) Office 365
2 1 (1.35%) Amazon AWS
2 1 (1.35%) Amazon CloudWatch
2 1 (1.35%) Amazon EC2
2 1 (1.35%) Amazon S3
2 1 (1.35%) AWS CloudFormation
2 1 (1.35%) Microsoft Azure
Communications & Networking
1 5 (6.76%) CTI
2 1 (1.35%) Skype
2 1 (1.35%) TCP/IP
2 1 (1.35%) Wireshark
Database & Business Intelligence
1 27 (36.49%) SQL Server
2 7 (9.46%) SAP BW
3 6 (8.11%) Oracle BI Publisher
3 6 (8.11%) Oracle Discoverer
3 6 (8.11%) Oracle Reports
4 5 (6.76%) SAP HANA
5 2 (2.70%) SQL Server Analysis Services
5 2 (2.70%) SQL Server Integration Services
5 2 (2.70%) SQL Server Reporting Services
6 1 (1.35%) BusinessObjects
6 1 (1.35%) PerformancePoint
6 1 (1.35%) QlikView
Development Applications
1 6 (8.11%) Jenkins
1 6 (8.11%) Oracle Forms
2 5 (6.76%) Git (software)
3 1 (1.35%) GitLab
3 1 (1.35%) Maven
3 1 (1.35%) Sonatype Nexus
General
1 12 (16.22%) Law
2 4 (5.41%) Manufacturing
3 2 (2.70%) Finance
3 2 (2.70%) Retail
Job Titles
1 35 (47.30%) Developer
2 27 (36.49%) .NET Developer
3 25 (33.78%) Senior Developer
4 24 (32.43%) Senior .NET Developer
5 13 (17.57%) Analyst
6 8 (10.81%) Consultant
7 7 (9.46%) Business Analyst
8 6 (8.11%) Business IT Analyst
8 6 (8.11%) E-Business Specialist
8 6 (8.11%) IT Analyst
8 6 (8.11%) IT Business Analyst
8 6 (8.11%) Oracle Specialist
9 5 (6.76%) SAP Manager
9 5 (6.76%) Siebel Analyst
10 4 (5.41%) ABAP Developer
10 4 (5.41%) SAP Developer
11 3 (4.05%) CRM Consultant
11 3 (4.05%) SAP Competency Centre Manager
11 3 (4.05%) Solutions Consultant
12 2 (2.70%) SAP Test Manager
Libraries, Frameworks & Software Standards
1 30 (40.54%) .NET
2 29 (39.19%) Web Services
3 26 (35.14%) ASP.NET
3 26 (35.14%) CSS
3 26 (35.14%) HTML
4 23 (31.08%) .NET Framework
4 23 (31.08%) Entity Framework
4 23 (31.08%) REST
4 23 (31.08%) SOAP
5 6 (8.11%) XML
6 1 (1.35%) Elastic Stack
6 1 (1.35%) SAP Basis
6 1 (1.35%) SAP Smart Forms
6 1 (1.35%) SAP XI
6 1 (1.35%) Web Dynpro
Miscellaneous
1 22 (29.73%) FMCG
2 7 (9.46%) Analytical Skills
3 5 (6.76%) Handset
4 3 (4.05%) Driving Licence
5 2 (2.70%) Management Information System
6 1 (1.35%) Private Cloud
Operating Systems
1 6 (8.11%) Unix
2 2 (2.70%) Windows
3 1 (1.35%) Linux
3 1 (1.35%) Red Hat Enterprise Linux
3 1 (1.35%) Windows Server
Processes & Methodologies
1 33 (44.59%) ERP
2 26 (35.14%) MVC
3 25 (33.78%) Agile Software Development
4 23 (31.08%) Waterfall
5 11 (14.86%) Stakeholder Management
6 8 (10.81%) Project Management
7 7 (9.46%) Process Improvement
8 6 (8.11%) Data Analysis
8 6 (8.11%) DevOps
8 6 (8.11%) Performance Management
8 6 (8.11%) Software Testing
8 6 (8.11%) System Testing
9 5 (6.76%) Business Intelligence
10 4 (5.41%) Business Analysis
10 4 (5.41%) ITIL
11 3 (4.05%) E-Commerce
11 3 (4.05%) Presales
11 3 (4.05%) Service Delivery
12 2 (2.70%) Line Management
12 2 (2.70%) People Management
Programming Languages
1 31 (41.89%) SQL
2 28 (37.84%) C#
3 27 (36.49%) JavaScript
4 6 (8.11%) PL/SQL
5 4 (5.41%) ABAP
6 1 (1.35%) C
6 1 (1.35%) Java
6 1 (1.35%) X++
Qualifications
1 2 (2.70%) SAP Certification
2 1 (1.35%) Degree
2 1 (1.35%) ITIL Foundation Certificate
2 1 (1.35%) MCP
2 1 (1.35%) MCSE
2 1 (1.35%) Microsoft Certification
2 1 (1.35%) Security Cleared
Quality Assurance & Compliance
1 2 (2.70%) Data Quality
2 1 (1.35%) QA
2 1 (1.35%) Sarbanes-Oxley
2 1 (1.35%) SLA
System Software
1 1 (1.35%) Active Directory
Systems Management
1 6 (8.11%) Puppet
2 5 (6.76%) Packer
3 1 (1.35%) Ansible
3 1 (1.35%) Terraform
Vendors
1 19 (25.68%) SAP
2 13 (17.57%) Microsoft
3 6 (8.11%) Informatica
3 6 (8.11%) Oracle
3 6 (8.11%) Siebel
4 5 (6.76%) Red Hat
5 2 (2.70%) JD Edwards
5 2 (2.70%) Remedy
6 1 (1.35%) Dynatrace
6 1 (1.35%) IFS
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £38,000 to £45,000 per annum
Posted: 2 days ago
Newcastle, Staffordshire
Uniting Ambition
Salary: £25k - 30k per year + Healthcare, Gym Membership, Pension
Posted: Yesterday
Stockton-On-Tees, Cleveland
Nigel Frank International Ltd
Salary: £22000 - £28000 per annum + Flexible Benefits Package
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £18,000 to £20,000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: From £36,725 to £42,700 per annum
Posted: 9 days ago
Wallsend, Tyne and Wear
Condeco Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 23 days ago