Period
to

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 12 August 2022 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > North East
6 months to
12 Aug 2022
Same period 2021 Same period 2020
Rank 56 90 56
Rank change year-on-year +34 -34 +15
Permanent jobs citing CRM 58 14 23
As % of all permanent jobs advertised in the North East 3.98% 1.19% 3.04%
As % of the Processes & Methodologies category 4.33% 1.28% 3.35%
Number of salaries quoted 41 13 17
10th Percentile £35,000 £24,150 £36,950
25th Percentile - £31,250 £40,000
Median annual salary (50th Percentile) £40,000 £40,000 £47,500
Median % change year-on-year - -15.79% -2.56%
75th Percentile £45,000 £45,000 £55,000
90th Percentile £63,750 £47,500 £70,800
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1,338 1,097 687
As % of all permanent IT jobs advertised in the North East 91.71% 93.04% 90.87%
Number of salaries quoted 960 821 576
10th Percentile £29,000 £26,500 £26,000
25th Percentile £36,750 £32,500 £32,500
Median annual salary (50th Percentile) £47,500 £45,000 £42,500
Median % change year-on-year +5.56% +5.88% +6.25%
75th Percentile £62,625 £56,500 £52,500
90th Percentile £82,500 £65,000 £62,500
England median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% +4.76%

CRM
Job Vacancy Trend in the North East

Job postings citing CRM as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for CRM in the North East

CRM
Salary Trend in the North East

3-month moving average salary quoted in jobs citing CRM in the North East.

Salary trend for CRM in the North East

CRM
Salary Histogram in the North East

Salary distribution for jobs citing CRM in the North East over the 6 months to 12 August 2022.

Salary histogram for CRM in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the North East region over the 6 months to 12 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +21 32 £45,750 +14.38% 12
Cleveland - 21 £40,000 -
Durham -5 5 £32,750 +33.67%
CRM
England

For the 6 months to 12 August 2022, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region with a requirement for CRM.

1 40 (68.97%) SQL
2 30 (51.72%) Microsoft
3 28 (48.28%) Dynamics CRM
4 26 (44.83%) SQL Server
5 24 (41.38%) ITIL
5 24 (41.38%) DevOps
6 23 (39.66%) Collaborative Working
6 23 (39.66%) Migration
6 23 (39.66%) Degree
6 23 (39.66%) Azure
7 22 (37.93%) Oracle
8 21 (36.21%) Unix
8 21 (36.21%) Windows
8 21 (36.21%) AIX
8 21 (36.21%) Linux
8 21 (36.21%) Apache
8 21 (36.21%) Microsoft Office
8 21 (36.21%) SAP
8 21 (36.21%) LAN
8 21 (36.21%) SAPscript
8 21 (36.21%) Firewall
8 21 (36.21%) SolarWinds
8 21 (36.21%) Apache ZooKeeper
8 21 (36.21%) Kafka
8 21 (36.21%) GitHub
8 21 (36.21%) Jenkins
8 21 (36.21%) Performance Tuning
8 21 (36.21%) Ansible
8 21 (36.21%) Docker
8 21 (36.21%) Octopus Deploy

CRM
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (36.21%) Apache
2 3 (5.17%) SharePoint
3 1 (1.72%) Confluence
3 1 (1.72%) Umbraco
Applications
1 21 (36.21%) Microsoft Office
2 2 (3.45%) Microsoft Excel
3 1 (1.72%) Adobe XD
3 1 (1.72%) Microsoft PowerPoint
Business Applications
1 28 (48.28%) Dynamics CRM
Cloud Services
1 23 (39.66%) Azure
2 21 (36.21%) Apigee
2 21 (36.21%) Azure DevOps
2 21 (36.21%) GitHub
2 21 (36.21%) GitHub Actions
3 4 (6.90%) Dynamics 365
3 4 (6.90%) Google Analytics
3 4 (6.90%) Power Platform
4 2 (3.45%) AWS
5 1 (1.72%) npm
5 1 (1.72%) Salesforce Sales Cloud
5 1 (1.72%) Salesforce Service Cloud
Communications & Networking
1 21 (36.21%) Firewall
1 21 (36.21%) LAN
Database & Business Intelligence
1 26 (44.83%) SQL Server
2 4 (6.90%) Power BI
3 1 (1.72%) Big Data
3 1 (1.72%) Relational Database
Development Applications
1 21 (36.21%) Jenkins
1 21 (36.21%) Octopus Deploy
2 1 (1.72%) Git (software)
2 1 (1.72%) JIRA
2 1 (1.72%) webpack
General
1 20 (34.48%) Analytical Skills
2 19 (32.76%) Marketing
3 15 (25.86%) Advertising
4 9 (15.52%) Social Skills
5 4 (6.90%) Finance
6 2 (3.45%) Banking
6 2 (3.45%) Public Sector
6 2 (3.45%) Retail
7 1 (1.72%) Presentation Skills
Job Titles
1 21 (36.21%) Unix Scripter
2 17 (29.31%) Analyst
3 14 (24.14%) Cloud Specialist
3 14 (24.14%) Marketing Specialist
4 11 (18.97%) Applications Support
4 11 (18.97%) Systems Analyst
4 11 (18.97%) Unix Support
5 10 (17.24%) SQL Analyst
5 10 (17.24%) Unix Analyst
6 8 (13.79%) Developer
7 5 (8.62%) Software Developer
8 4 (6.90%) .NET Developer
8 4 (6.90%) .NET Software Developer
8 4 (6.90%) .NET Web Developer
8 4 (6.90%) C# .NET Developer
8 4 (6.90%) C# Developer
8 4 (6.90%) C# Software Developer
8 4 (6.90%) C# Web Developer
8 4 (6.90%) Data Analyst
8 4 (6.90%) Web Developer
Libraries, Frameworks & Software Standards
1 21 (36.21%) Kafka
2 16 (27.59%) HTML
3 7 (12.07%) .NET
4 4 (6.90%) .NET Core
4 4 (6.90%) .NET Framework
4 4 (6.90%) Entity Framework
4 4 (6.90%) Web Services
5 1 (1.72%) CSS
5 1 (1.72%) CSS3
5 1 (1.72%) HTML5
5 1 (1.72%) jQuery
5 1 (1.72%) React
5 1 (1.72%) Sass
Miscellaneous
1 15 (25.86%) Marketing Technology
2 3 (5.17%) Management Information System
3 2 (3.45%) Self-Motivation
4 1 (1.72%) Analytical Mindset
4 1 (1.72%) Hybrid Cloud
4 1 (1.72%) Social Media
4 1 (1.72%) User Experience
4 1 (1.72%) VLE
Operating Systems
1 21 (36.21%) AIX
1 21 (36.21%) Linux
1 21 (36.21%) Unix
1 21 (36.21%) Windows
Processes & Methodologies
1 24 (41.38%) DevOps
1 24 (41.38%) ITIL
2 23 (39.66%) Collaborative Working
2 23 (39.66%) Migration
3 21 (36.21%) CI/CD
3 21 (36.21%) Computer Science
3 21 (36.21%) Containerisation
3 21 (36.21%) Infrastructure Engineering
3 21 (36.21%) Mathematics
3 21 (36.21%) Performance Tuning
4 15 (25.86%) Line Management
5 14 (24.14%) Digital Marketing
5 14 (24.14%) Global Marketing
5 14 (24.14%) Marketing Strategy
5 14 (24.14%) Online Marketing
6 7 (12.07%) Problem-Solving
7 5 (8.62%) Analytics
8 4 (6.90%) Continuous Improvement
8 4 (6.90%) Customer Insight
8 4 (6.90%) Process Improvement
Programming Languages
1 40 (68.97%) SQL
2 21 (36.21%) Bash
2 21 (36.21%) SAPscript
3 7 (12.07%) JavaScript
4 6 (10.34%) C#
5 1 (1.72%) PL/SQL
5 1 (1.72%) T-SQL
5 1 (1.72%) TypeScript
5 1 (1.72%) VBA
Qualifications
1 23 (39.66%) Degree
2 1 (1.72%) IIBA
2 1 (1.72%) ISEB
Quality Assurance & Compliance
1 1 (1.72%) Accessibility
1 1 (1.72%) QA
1 1 (1.72%) WCAG
System Software
1 21 (36.21%) Apache ZooKeeper
1 21 (36.21%) Docker
Systems Management
1 21 (36.21%) Ansible
1 21 (36.21%) Kubernetes
Vendors
1 30 (51.72%) Microsoft
2 22 (37.93%) Oracle
3 21 (36.21%) SAP
3 21 (36.21%) SolarWinds
4 16 (27.59%) Salesforce.com
5 14 (24.14%) Salesforce Marketing Cloud
6 6 (10.34%) Google
7 2 (3.45%) Sitecore
8 1 (1.72%) Adobe
8 1 (1.72%) Blackboard
8 1 (1.72%) Xamarin