Service Management Jobs in Durham

Service Management
North East > Durham

The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 41 42 23
Rank change year-on-year +1 -19 -
Permanent jobs citing Service Management 9 10 22
As % of all permanent jobs advertised in Durham 2.14% 3.16% 8.40%
As % of the Processes & Methodologies category 2.46% 3.25% 9.52%
Number of salaries quoted 4 9 10
10th Percentile - - £19,000
25th Percentile £22,875 £26,250 £25,250
Median annual salary (50th Percentile) £34,125 £27,500 £32,000
Median % change year-on-year +24.09% -14.06% -
75th Percentile £50,281 £28,750 £39,250
90th Percentile £55,288 £35,126 £43,500
North East median annual salary £42,407 £36,500 £37,500
% change year-on-year +16.18% -2.67% -16.67%

All Process and Methodology Skills
Durham

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 366 308 231
As % of all permanent jobs advertised in Durham 86.94% 97.47% 88.17%
Number of salaries quoted 258 128 159
10th Percentile £26,250 £26,250 £22,750
25th Percentile £31,938 £33,578 £30,091
Median annual salary (50th Percentile) £45,000 £40,000 £37,500
Median % change year-on-year +12.50% +6.67% -11.61%
75th Percentile £57,633 £50,531 £43,279
90th Percentile £70,000 £61,004 £49,600
North East median annual salary £47,500 £48,000 £42,500
% change year-on-year -1.04% +12.94% -5.56%

Service Management
Job Vacancy Trend in Durham

Job postings citing Service Management as a proportion of all IT jobs advertised in Durham.

Job vacancy trend for Service Management in Durham

Service Management
Salary Trend in Durham

3-month moving average salary quoted in jobs citing Service Management in Durham.

Salary trend for Service Management in Durham

Service Management
Salary Histogram in Durham

Salary distribution for jobs citing Service Management in Durham over the 6 months to 28 April 2024.

Salary histogram for Service Management in Durham

Service Management
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Durham region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hartlepool - 5 - -
Service Management
North East

Service Management
Co-occurring Skills and Capabilities in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (55.56%) Microsoft Excel
2 2 (22.22%) Microsoft Office
Business Applications
1 5 (55.56%) NEC Housing
Communications & Networking
1 2 (22.22%) LAN
1 2 (22.22%) TCP/IP
1 2 (22.22%) WAN
1 2 (22.22%) Wireless
General
1 5 (55.56%) Finance
1 5 (55.56%) Local Government
1 5 (55.56%) Police
1 5 (55.56%) Public Sector
2 2 (22.22%) Law
2 2 (22.22%) Social Skills
3 1 (11.11%) Retail
Job Titles
1 7 (77.78%) Analyst
2 5 (55.56%) Change Analyst
3 2 (22.22%) IT Analyst
3 2 (22.22%) Service Analyst
3 2 (22.22%) Service Desk Analyst
4 1 (11.11%) Head of Content
4 1 (11.11%) Head of Design
4 1 (11.11%) IT Manager
Miscellaneous
1 2 (22.22%) Life Science
Operating Systems
1 2 (22.22%) Windows
Processes & Methodologies
1 6 (66.67%) Agile
2 5 (55.56%) Change Management
2 5 (55.56%) Continuous Improvement
2 5 (55.56%) Customer Service
2 5 (55.56%) Impact Assessments
2 5 (55.56%) ITIL
2 5 (55.56%) ITSM
2 5 (55.56%) Service Delivery
3 1 (11.11%) Content Management
3 1 (11.11%) Content Strategy
3 1 (11.11%) Customer Engagement
3 1 (11.11%) Customer Experience
3 1 (11.11%) Migration
3 1 (11.11%) Roadmaps
3 1 (11.11%) Service Design
3 1 (11.11%) Stakeholder Management
3 1 (11.11%) Strategic Thinking
Qualifications
1 5 (55.56%) Security Cleared
Quality Assurance & Compliance
1 5 (55.56%) Accessibility
System Software
1 2 (22.22%) Active Directory
Vendors
1 7 (77.78%) Microsoft
2 5 (55.56%) NEC