The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Services Delivery
North East / Durham
Rank 25 28 16
Rank change year-on-year +3 -12  
Permanent jobs citing Service Delivery 4 1 6
As % of all permanent IT jobs advertised in Durham 2.94% 0.87% 6.59%
As % of the Processes & Methodologies category 3.25% 0.96% 7.23%
Number of salaries quoted 4 1 6
Median salary £42,500 £22,500 £42,233
Median salary % change year-on-year +88.88% -46.72%  
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for process and methodology skills.

Process & Methodology Skills
Durham
Permanent job vacancies with a requirement for process and methodology skills 123 104 83
As % of all permanent IT job vacancies advertised in Durham 90.44% 90.43% 91.21%
Number of salaries quoted 112 74 66
Median salary £38,000 £36,500 £37,500
Median salary % change year-on-year +4.10% -2.66%  
90% offered a salary of more than £30,000 £24,000 £29,500
10% offered a salary of more than £70,000 £50,000 £57,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in Durham

The job posting trend of jobs advertised in Durham citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Durham

Service Delivery
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Durham.

Salary trend for Service Delivery in Durham

Service Delivery
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Durham region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockton-on-Tees - 1 £45,000 -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Durham

For the 6 months to 22 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region with a requirement for Service Delivery.

1 3 (42.86%) CRM
1 3 (42.86%) ERP
1 3 (42.86%) SAP
1 3 (42.86%) Stakeholder Management
1 3 (42.86%) SAP CRM
1 3 (42.86%) Business Analysis
1 3 (42.86%) SAP ERP
1 3 (42.86%) SAP IS-U
1 3 (42.86%) Continuous Improvement
1 3 (42.86%) Process Improvement
1 3 (42.86%) Analytical Skills
2 2 (28.57%) SQL Server
2 2 (28.57%) Skype for Business
2 2 (28.57%) Yammer
2 2 (28.57%) Skype
2 2 (28.57%) Microsoft Clustering
2 2 (28.57%) VMware Infrastructure
2 2 (28.57%) Hyper-V
2 2 (28.57%) VMware
2 2 (28.57%) Clustering
2 2 (28.57%) Mitel
2 2 (28.57%) Asset Management
2 2 (28.57%) Microsoft
2 2 (28.57%) Active Directory
2 2 (28.57%) Citrix
2 2 (28.57%) MS Exchange
2 2 (28.57%) LAN
2 2 (28.57%) PBX
2 2 (28.57%) WAN
2 2 (28.57%) VPN

Service Delivery
Top Related IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) MS Exchange
1 2 (28.57%) Skype for Business
Business Applications
1 3 (42.86%) SAP CRM
1 3 (42.86%) SAP ERP
1 3 (42.86%) SAP IS-U
Cloud Services
1 2 (28.57%) Yammer
Communications & Networking
1 2 (28.57%) LAN
1 2 (28.57%) PBX
1 2 (28.57%) Skype
1 2 (28.57%) VPN
1 2 (28.57%) WAN
Database & Business Intelligence
1 2 (28.57%) SQL Server
General
1 1 (14.29%) Finance
Job Titles
1 3 (42.86%) Consultant
1 3 (42.86%) Solutions Consultant
2 2 (28.57%) Delivery Manager
2 2 (28.57%) Service Manager
3 1 (14.29%) Digital Delivery Manager
3 1 (14.29%) Help Desk Supervisor
3 1 (14.29%) IT Manager
3 1 (14.29%) IT Services Manager
3 1 (14.29%) IT Supervisor
3 1 (14.29%) Services Delivery Manager
Miscellaneous
1 3 (42.86%) Analytical Skills
2 2 (28.57%) Clustering
Processes & Methodologies
1 3 (42.86%) Business Analysis
1 3 (42.86%) Continuous Improvement
1 3 (42.86%) CRM
1 3 (42.86%) ERP
1 3 (42.86%) Process Improvement
1 3 (42.86%) Stakeholder Management
2 2 (28.57%) Asset Management
3 1 (14.29%) Agile Project Management
3 1 (14.29%) Agile Software Development
3 1 (14.29%) Analytics
3 1 (14.29%) Continuous Deployment
3 1 (14.29%) Continuous Integration
3 1 (14.29%) DevOps
3 1 (14.29%) ITIL
3 1 (14.29%) Open Source
3 1 (14.29%) Performance Metrics
3 1 (14.29%) Project Management
3 1 (14.29%) User Stories
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 2 (28.57%) Active Directory
1 2 (28.57%) Hyper-V
1 2 (28.57%) VMware Infrastructure
Systems Management
1 2 (28.57%) Microsoft Clustering
Vendors
1 3 (42.86%) SAP
2 2 (28.57%) Citrix
2 2 (28.57%) Microsoft
2 2 (28.57%) Mitel
2 2 (28.57%) VMware