Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
North East > Durham
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 28 38 50
Rank change year-on-year +10 +12 -21
Permanent jobs citing Service Delivery 31 5 14
As % of all permanent IT jobs advertised in Durham 8.91% 1.85% 3.38%
As % of the Processes & Methodologies category 9.63% 2.04% 3.73%
Number of salaries quoted 18 2 12
Durham median annual salary £45,000 £51,250 £40,000
Median salary % change year-on-year -12.20% +28.13% -2.44%
10th Percentile £25,000 £48,875 £28,340
90th Percentile £71,250 £55,625 £47,453
North East median annual salary £43,500 £42,500 £45,000
% change year-on-year +2.35% -5.56% -12.20%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for process or methodology skills.

All Process and Methodology Skills
Durham
Permanent vacancies with a requirement for process or methodology skills 322 245 375
As % of all permanent IT jobs advertised in Durham 92.53% 90.74% 90.58%
Number of salaries quoted 274 220 319
Durham median annual salary £38,500 £35,000 £42,500
Median salary % change year-on-year +10.00% -17.65% +21.43%
10th Percentile £25,000 £25,000 £28,150
90th Percentile £55,000 £55,000 £58,750
North East median annual salary £40,000 £40,000 £40,000

Service Delivery
Job Vacancy Trend in Durham

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Durham.

Job vacancy trend for Service Delivery in Durham

Service Delivery
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Durham.

Salary trend for Service Delivery in Durham

Service Delivery
Salary Histogram in Durham

The salary distribution of IT jobs citing Service Delivery in Durham over the 6 months to 23 November 2017.

Salary histogram for Service Delivery in Durham

Service Delivery
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Durham region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockton-on-Tees -2 3 £25,000 -52.38%
Darlington -8 1 £37,500 -
Service Delivery
North East

For the 6 months to 23 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region with a requirement for Service Delivery.

1 22 (70.97%) Business Intelligence
1 22 (70.97%) Project Management
1 22 (70.97%) Data Quality
2 21 (67.74%) Marketing
2 21 (67.74%) ISO/IEC 27001
2 21 (67.74%) Digital Marketing
2 21 (67.74%) PCI DSS
2 21 (67.74%) Data Architecture
2 21 (67.74%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 21 (67.74%) Risk Management
2 21 (67.74%) Electronics
2 21 (67.74%) Telecoms
2 21 (67.74%) Finance
2 21 (67.74%) Legal
2 21 (67.74%) Manufacturing
2 21 (67.74%) CISM
2 21 (67.74%) CCSA
2 21 (67.74%) Risk Assessment
2 21 (67.74%) Information Security
2 21 (67.74%) Programme Management
2 21 (67.74%) Data Management
2 21 (67.74%) CISSP
2 21 (67.74%) SAP
3 9 (29.03%) Information Governance
3 9 (29.03%) Microsoft
4 7 (22.58%) ITIL
5 6 (19.35%) SLA
6 5 (16.13%) Oracle
6 5 (16.13%) SQL Server
6 5 (16.13%) Microsoft Office

Service Delivery
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.68%) SharePoint
1 3 (9.68%) SharePoint Server
2 2 (6.45%) Exchange Server 2010
2 2 (6.45%) MS Exchange
Applications
1 5 (16.13%) Microsoft Office
Business Applications
1 1 (3.23%) Oracle ERP
Cloud Services
1 4 (12.90%) Office 365
2 2 (6.45%) Microsoft Azure
Communications & Networking
1 2 (6.45%) IP Telephony
1 2 (6.45%) LAN
1 2 (6.45%) SAN
1 2 (6.45%) VoIP
1 2 (6.45%) WAN
1 2 (6.45%) Wi-Fi
Database & Business Intelligence
1 5 (16.13%) SQL Server
2 3 (9.68%) Oracle Database
2 3 (9.68%) SQL Server 2008
3 1 (3.23%) Data Warehouse
Development Applications
1 3 (9.68%) Visual Studio
General
1 21 (67.74%) Electronics
1 21 (67.74%) Finance
1 21 (67.74%) Legal
1 21 (67.74%) Manufacturing
1 21 (67.74%) Marketing
1 21 (67.74%) Telecoms
Job Titles
1 21 (67.74%) CISSP Specialist
2 18 (58.06%) Information Specialist
3 12 (38.71%) Data Governance Specialist
4 9 (29.03%) Information Governance Specialist
4 9 (29.03%) Information Security Specialist
4 9 (29.03%) Security Specialist
5 5 (16.13%) Analyst
6 3 (9.68%) Analyst Programmer
6 3 (9.68%) Applications Support
6 3 (9.68%) Applications Support Analyst
6 3 (9.68%) Programmer
6 3 (9.68%) Support Analyst
6 3 (9.68%) Support Analyst Programmer
7 2 (6.45%) Infrastructure Manager
8 1 (3.23%) 2nd Line Support
8 1 (3.23%) Administrator
8 1 (3.23%) Business Intelligence Analyst
8 1 (3.23%) Oracle Consultant
8 1 (3.23%) Support Consultant
8 1 (3.23%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (9.68%) .NET
1 3 (9.68%) .NET Framework
1 3 (9.68%) ASP.NET
2 2 (6.45%) Oracle Fusion
2 2 (6.45%) XML
2 2 (6.45%) XSLT
3 1 (3.23%) HTML
3 1 (3.23%) HTML5
Miscellaneous
1 2 (6.45%) Data Centre
1 2 (6.45%) Greenfield Project
1 2 (6.45%) Hybrid Cloud
2 1 (3.23%) Analytical Skills
2 1 (3.23%) Management Information System
2 1 (3.23%) Smartphone
2 1 (3.23%) Virtual Team
Operating Systems
1 1 (3.23%) Windows
1 1 (3.23%) Windows 8
1 1 (3.23%) Windows XP
Processes & Methodologies
1 22 (70.97%) Business Intelligence
1 22 (70.97%) Project Management
2 21 (67.74%) Data Architecture
2 21 (67.74%) Data Management
2 21 (67.74%) Digital Marketing
2 21 (67.74%) Information Security
2 21 (67.74%) Programme Management
2 21 (67.74%) Risk Assessment
2 21 (67.74%) Risk Management
3 9 (29.03%) Information Governance
4 7 (22.58%) ITIL
5 3 (9.68%) Data Extraction
5 3 (9.68%) ERP
5 3 (9.68%) Performance Monitoring
5 3 (9.68%) Performance Tuning
6 2 (6.45%) Continuous Improvement
6 2 (6.45%) Problem Management
6 2 (6.45%) Root Cause Analysis
6 2 (6.45%) Test Scripting
6 2 (6.45%) User Acceptance Testing
Programming Languages
1 3 (9.68%) C#
1 3 (9.68%) SQL
2 1 (3.23%) JavaScript
Qualifications
1 21 (67.74%) CCSA
1 21 (67.74%) CISM
1 21 (67.74%) CISSP
2 4 (12.90%) Security Cleared
3 3 (9.68%) ITIL Foundation Certificate
4 1 (3.23%) SC Cleared
Quality Assurance & Compliance
1 22 (70.97%) Data Quality
2 21 (67.74%) ISO/IEC 27001
2 21 (67.74%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 21 (67.74%) PCI DSS
3 6 (19.35%) SLA
4 1 (3.23%) GDPR
System Software
1 3 (9.68%) Active Directory
2 2 (6.45%) VMware Infrastructure
Systems Management
1 1 (3.23%) SCCM
1 1 (3.23%) Systems Management Server (SMS)
Vendors
1 21 (67.74%) SAP
2 9 (29.03%) Microsoft
3 5 (16.13%) Oracle
4 2 (6.45%) Citrix
4 2 (6.45%) EMC
4 2 (6.45%) VMware
5 1 (3.23%) Infor
5 1 (3.23%) Tableau