Period
to 21 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 August 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
North East > Durham
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 27 33 38
Rank change year-on-year +6 +5 +7
Permanent jobs citing Service Delivery 18 24 6
As % of all permanent IT jobs advertised in Durham 7.50% 7.45% 2.26%
As % of the Processes & Methodologies category 8.22% 7.79% 2.39%
Number of salaries quoted 15 12 6
Durham median annual salary £52,500 £67,500 £53,750
Median salary % change year-on-year -22.22% +25.58% +19.44%
10th Percentile £26,450 £41,375 £41,000
90th Percentile £60,000 £71,250 £55,625
North East median annual salary £50,000 £37,750 £37,000
% change year-on-year +32.45% +2.03% -17.78%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for process or methodology skills.

All Process and Methodology Skills
Durham
Permanent vacancies with a requirement for process or methodology skills 219 308 251
As % of all permanent IT jobs advertised in Durham 91.25% 95.65% 94.72%
Number of salaries quoted 165 269 228
Durham median annual salary £37,500 £37,500 £41,500
Median salary % change year-on-year - -9.64% -7.78%
10th Percentile £22,700 £25,000 £23,675
90th Percentile £58,000 £55,200 £75,000
North East median annual salary £40,000 £37,500 £38,000
% change year-on-year +6.67% -1.32% -5.00%

Service Delivery
Job Vacancy Trend in Durham

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Durham.

Job vacancy trend for Service Delivery in Durham

Service Delivery
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Durham.

Salary trend for Service Delivery in Durham

Service Delivery
Salary Histogram in Durham

The salary distribution of IT jobs citing Service Delivery in Durham over the 6 months to 21 August 2018.

Salary histogram for Service Delivery in Durham

Service Delivery
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Durham region over the 6 months to 21 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockton-on-Tees +15 13 £55,000 +57.14% 1
Darlington +8 2 £51,250 -
Peterlee - 1 £19,000 -
Service Delivery
North East

For the 6 months to 21 August 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Durham region with a requirement for Service Delivery.

1 9 (50.00%) SQL Server
1 9 (50.00%) IIS
1 9 (50.00%) .NET
1 9 (50.00%) SharePoint
2 8 (44.44%) Lotus
2 8 (44.44%) IBM Notes
2 8 (44.44%) XML
2 8 (44.44%) Agile Software Development
2 8 (44.44%) PowerShell
2 8 (44.44%) Microsoft Azure
2 8 (44.44%) Waterfall
3 7 (38.89%) Microsoft
4 6 (33.33%) Web Services
4 6 (33.33%) Finance
4 6 (33.33%) .NET Framework
5 5 (27.78%) SQL Server Analysis Services
5 5 (27.78%) Kanban
5 5 (27.78%) SQL Server Reporting Services
5 5 (27.78%) InfoPath
5 5 (27.78%) SQL Server Integration Services
5 5 (27.78%) Stakeholder Management
5 5 (27.78%) Scrum
5 5 (27.78%) Workflow
5 5 (27.78%) SharePoint 2010
5 5 (27.78%) Stakeholder Engagement
5 5 (27.78%) SQL Server 2012
5 5 (27.78%) Nintex
5 5 (27.78%) SQL Server 2014
6 4 (22.22%) ITIL
7 3 (16.67%) Windows

Service Delivery
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (50.00%) IIS
1 9 (50.00%) SharePoint
2 8 (44.44%) IBM Notes
3 5 (27.78%) SharePoint 2010
4 1 (5.56%) Apache
4 1 (5.56%) MS Exchange
4 1 (5.56%) SharePoint Server
Applications
1 5 (27.78%) InfoPath
Cloud Services
1 8 (44.44%) Microsoft Azure
2 1 (5.56%) Amazon AWS
Communications & Networking
1 1 (5.56%) DHCP
1 1 (5.56%) DNS
1 1 (5.56%) LAN
1 1 (5.56%) SAN
1 1 (5.56%) VoIP
1 1 (5.56%) WAN
Database & Business Intelligence
1 9 (50.00%) SQL Server
2 5 (27.78%) SQL Server 2012
2 5 (27.78%) SQL Server 2014
2 5 (27.78%) SQL Server Analysis Services
2 5 (27.78%) SQL Server Integration Services
2 5 (27.78%) SQL Server Reporting Services
3 1 (5.56%) Azure SQL Database
3 1 (5.56%) Oracle Database
3 1 (5.56%) SQL Server 2008
Development Applications
1 1 (5.56%) Visual Studio
General
1 6 (33.33%) Finance
2 1 (5.56%) Retail
Job Titles
1 3 (16.67%) Delivery Manager
1 3 (16.67%) PMO Officer
1 3 (16.67%) Project Management Officer
1 3 (16.67%) Project Officer
1 3 (16.67%) Service Manager
1 3 (16.67%) Services Delivery Manager
1 3 (16.67%) Technical Leader
2 2 (11.11%) Developer
3 1 (5.56%) .NET Developer
3 1 (5.56%) Analyst
3 1 (5.56%) Field Engineer
3 1 (5.56%) Infrastructure Engineer
3 1 (5.56%) IT Engineer
3 1 (5.56%) Senior Developer
3 1 (5.56%) Senior SharePoint Developer
3 1 (5.56%) Service Analyst
3 1 (5.56%) Service Desk Analyst
3 1 (5.56%) SharePoint Developer
3 1 (5.56%) Team Leader
Libraries, Frameworks & Software Standards
1 9 (50.00%) .NET
2 8 (44.44%) XML
3 6 (33.33%) .NET Framework
3 6 (33.33%) Web Services
4 1 (5.56%) ASP.NET
4 1 (5.56%) HTML
4 1 (5.56%) HTML5
Miscellaneous
1 1 (5.56%) Analytical Skills
1 1 (5.56%) Data Centre
1 1 (5.56%) Driving Licence
Operating Systems
1 3 (16.67%) Windows
2 1 (5.56%) Linux
2 1 (5.56%) Windows 7
2 1 (5.56%) Windows Server
Processes & Methodologies
1 8 (44.44%) Agile Software Development
1 8 (44.44%) Waterfall
2 5 (27.78%) Kanban
2 5 (27.78%) Scrum
2 5 (27.78%) Stakeholder Engagement
2 5 (27.78%) Stakeholder Management
2 5 (27.78%) Workflow
3 4 (22.22%) ITIL
4 3 (16.67%) Acceptance Criteria
4 3 (16.67%) Business Intelligence
4 3 (16.67%) Mentoring
4 3 (16.67%) Project Management
4 3 (16.67%) Service Management
5 2 (11.11%) Incident Management
5 2 (11.11%) SDLC
6 1 (5.56%) Analytical Thinking
6 1 (5.56%) Data Extraction
6 1 (5.56%) ITSM
6 1 (5.56%) Problem Management
6 1 (5.56%) Root Cause Analysis
Programming Languages
1 8 (44.44%) PowerShell
2 1 (5.56%) C#
2 1 (5.56%) JavaScript
2 1 (5.56%) SQL
Qualifications
1 2 (11.11%) ITIL Certification
2 1 (5.56%) ITIL Foundation Certificate
2 1 (5.56%) Microsoft Certification
Quality Assurance & Compliance
1 3 (16.67%) PMO
2 1 (5.56%) SLA
System Software
1 1 (5.56%) Active Directory
1 1 (5.56%) Microsoft Virtual Server
1 1 (5.56%) Virtual Servers
1 1 (5.56%) VMware Infrastructure
1 1 (5.56%) VMware Server
Systems Management
1 3 (16.67%) Systems Management Server (SMS)
Vendors
1 8 (44.44%) Lotus
2 7 (38.89%) Microsoft
3 5 (27.78%) Nintex
4 1 (5.56%) Avaya
4 1 (5.56%) Dell
4 1 (5.56%) EMC
4 1 (5.56%) McAfee
4 1 (5.56%) Oracle
4 1 (5.56%) VMware