The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 24 April 2017 with a comparison to the same period in the previous 2 years.

Service Management
England / North East
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 58 61 82
Rank change year-on-year +3 +21  
Permanent jobs citing Service Management 16 19 5
As % of all permanent IT jobs advertised in the North East 2.40% 2.57% 0.62%
As % of the Processes & Methodologies category 2.68% 2.89% 0.73%
Number of salaries quoted 12 14 0
Median salary £37,500 £40,750 -
Median salary % change year-on-year -7.97% -  
UK excluding London median salary £44,408 £42,500 £45,000
% change year-on-year +4.49% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process and methodology skills.

Process & Methodology Skills
North East
Permanent job vacancies with a requirement for process and methodology skills 598 657 689
As % of all permanent IT job vacancies advertised in the North East 89.66% 88.90% 85.06%
Number of salaries quoted 544 573 569
Median salary £37,500 £40,000 £37,500
Median salary % change year-on-year -6.25% +6.66%  
90% offered a salary of more than £25,000 £25,150 £28,500
10% offered a salary of more than £47,500 £57,500 £67,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the North East

Service Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in the North East.

Salary trend for Service Management in the North East

Service Management
Salary Histogram in the North East

The salary distribution of IT jobs citing Service Management in the North East over the 3 months to 24 April 2017.

Salary histogram for Service Management in the North East

Service Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North East region over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +11 13 £37,500 -6.25% 10
Teesside - 1 £36,500 -
Service Management
England

For the 6 months to 24 April 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Management.

1 23 (69.70%) ITIL
2 16 (48.48%) Service Delivery
3 11 (33.33%) ITIL V3
4 9 (27.27%) TOGAF
4 9 (27.27%) Degree
5 8 (24.24%) Enterprise Architecture
5 8 (24.24%) Change Management
5 8 (24.24%) Continuous Improvement
6 6 (18.18%) Portfolio Management
6 6 (18.18%) People Management
6 6 (18.18%) ITSM
6 6 (18.18%) Stakeholder Management
6 6 (18.18%) Oracle
6 6 (18.18%) Windows
6 6 (18.18%) Microsoft
7 5 (15.15%) Business Analysis
8 4 (12.12%) Problem Management
8 4 (12.12%) Release Management
8 4 (12.12%) Active Directory
8 4 (12.12%) Benchmarking
8 4 (12.12%) Configuration Management
8 4 (12.12%) Project Management
8 4 (12.12%) PRINCE2
9 3 (9.09%) Finance
9 3 (9.09%) Manufacturing
9 3 (9.09%) SLA
9 3 (9.09%) Windows XP
9 3 (9.09%) Microsoft Office
9 3 (9.09%) SAP
9 3 (9.09%) Performance Management

Service Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) Exchange Server 2010
1 2 (6.06%) MS Exchange
1 2 (6.06%) WebSphere
Applications
1 3 (9.09%) Microsoft Office
2 2 (6.06%) Microsoft Excel
2 2 (6.06%) Microsoft PowerPoint
Business Applications
1 1 (3.03%) Movex
1 1 (3.03%) SAP ERP
Cloud Services
1 2 (6.06%) IaaS
1 2 (6.06%) PaaS
1 2 (6.06%) SaaS
Communications & Networking
1 2 (6.06%) LAN
1 2 (6.06%) WAN
1 2 (6.06%) Wi-Fi
2 1 (3.03%) DHCP
2 1 (3.03%) Firewall
2 1 (3.03%) SAN
Database & Business Intelligence
1 1 (3.03%) SAP HANA
General
1 3 (9.09%) Finance
1 3 (9.09%) Manufacturing
Job Titles
1 9 (27.27%) Architect
2 6 (18.18%) Analyst
2 6 (18.18%) Solutions Architect
3 5 (15.15%) Delivery Manager
3 5 (15.15%) Service Manager
4 4 (12.12%) Services Delivery Manager
5 2 (6.06%) 2nd Line Support
5 2 (6.06%) 2nd Line Support Engineer
5 2 (6.06%) Business Manager
5 2 (6.06%) Infrastructure Architect
5 2 (6.06%) Infrastructure Specialist
5 2 (6.06%) IT Manager
5 2 (6.06%) Metrics Analyst
5 2 (6.06%) Relationships Manager
5 2 (6.06%) Release Manager
5 2 (6.06%) Senior Manager
5 2 (6.06%) Senior Programme Manager
5 2 (6.06%) Senior Project Manager
5 2 (6.06%) Support Engineer
5 2 (6.06%) Test Manager
Miscellaneous
1 2 (6.06%) Analytical Skills
1 2 (6.06%) CMDB
1 2 (6.06%) Management Information System
1 2 (6.06%) Tandem
2 1 (3.03%) AS400
2 1 (3.03%) Computer Science
2 1 (3.03%) Data Centre
2 1 (3.03%) EMC VNX
2 1 (3.03%) User Experience
Operating Systems
1 6 (18.18%) Windows
2 3 (9.09%) Windows XP
3 2 (6.06%) AIX
3 2 (6.06%) Linux
3 2 (6.06%) Unix
3 2 (6.06%) Windows 2000
3 2 (6.06%) Windows Server
4 1 (3.03%) Windows 7
4 1 (3.03%) Windows Server 2012
4 1 (3.03%) Windows Vista
Processes & Methodologies
1 23 (69.70%) ITIL
2 16 (48.48%) Service Delivery
3 11 (33.33%) ITIL V3
4 9 (27.27%) TOGAF
5 8 (24.24%) Change Management
5 8 (24.24%) Continuous Improvement
5 8 (24.24%) Enterprise Architecture
6 6 (18.18%) ITSM
6 6 (18.18%) People Management
6 6 (18.18%) Portfolio Management
6 6 (18.18%) Stakeholder Management
7 5 (15.15%) Business Analysis
8 4 (12.12%) Benchmarking
8 4 (12.12%) Configuration Management
8 4 (12.12%) PRINCE2
8 4 (12.12%) Problem Management
8 4 (12.12%) Project Management
8 4 (12.12%) Release Management
9 3 (9.09%) Incident Management
9 3 (9.09%) Performance Management
Qualifications
1 9 (27.27%) Degree
2 2 (6.06%) MCSA
2 2 (6.06%) Microsoft Certification
2 2 (6.06%) Security Cleared
3 1 (3.03%) BPSS Clearance
3 1 (3.03%) CEH
3 1 (3.03%) CISA
3 1 (3.03%) CISM
3 1 (3.03%) CISSP
3 1 (3.03%) HND
3 1 (3.03%) SANS
3 1 (3.03%) SSCP
Quality Assurance & Compliance
1 3 (9.09%) SLA
2 2 (6.06%) QA
3 1 (3.03%) ISO 9000
3 1 (3.03%) Sarbanes-Oxley
System Software
1 4 (12.12%) Active Directory
2 2 (6.06%) VMware Infrastructure
Systems Management
1 1 (3.03%) EMC NetWorker
Vendors
1 6 (18.18%) Microsoft
1 6 (18.18%) Oracle
2 3 (9.09%) SAP
3 2 (6.06%) EMC
3 2 (6.06%) HP
3 2 (6.06%) VMware
4 1 (3.03%) ArcSight
4 1 (3.03%) Cisco
4 1 (3.03%) Dell
4 1 (3.03%) Forcepoint
4 1 (3.03%) Intel Security
4 1 (3.03%) JD Edwards
4 1 (3.03%) Peregrine
4 1 (3.03%) Qualys
4 1 (3.03%) Remedy
4 1 (3.03%) Tableau
4 1 (3.03%) Tripwire
Durham, County Durham
Waterstons
Salary: £30 - £45K (negotiable subject to experience & proven track record) pl
Posted: 1 hour ago
North East
Harvey Nash plc
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Newcastle upon Tyne
Home Group
Salary: £21,000 to £27,000
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £28,500 to £40,000
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £28,500 to £40,000
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £34,500 to £54,000 per annum
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £28,500 to £40,000
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £34,500 to £54,000 per annum
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £34,500 to £54,000 per annum
Posted: 4 days ago
North East
Reed Technology
Salary: £33000 - £40000 per annum + bonus + benefits
Posted: 6 days ago
Newcastle upon Tyne
Home Group
Salary: £28,500 to £40,000
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £27,038 to £32,861 per annum
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Posted: 6 days ago