Service Management Jobs in the North East

Service Management
England > North East

The table below provides summary statistics for permanent job vacancies advertised in the North East requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 61 61 49
Rank change year-on-year 0 -12 +23
Permanent jobs citing Service Management 7 57 62
As % of all permanent jobs advertised in the North East 0.76% 2.86% 4.99%
As % of the Processes & Methodologies category 0.90% 3.35% 5.14%
Number of salaries quoted 5 50 39
10th Percentile £31,350 £31,175 -
25th Percentile £36,750 £35,920 £26,250
Median annual salary (50th Percentile) £40,000 £42,407 £36,500
Median % change year-on-year -5.67% +16.18% -8.75%
75th Percentile £42,123 £52,500 £48,163
90th Percentile £60,349 £67,968 £58,000
England median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +4.76%

All Process and Methodology Skills
North East

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North East.

Permanent vacancies with a requirement for process or methodology skills 779 1,700 1,207
As % of all permanent jobs advertised in the North East 84.49% 85.34% 97.10%
Number of salaries quoted 416 1,382 591
10th Percentile £25,000 £26,250 £30,500
25th Percentile £25,087 £35,000 £37,500
Median annual salary (50th Percentile) £40,000 £47,500 £48,250
Median % change year-on-year -15.79% -1.55% +13.53%
75th Percentile £61,250 £62,500 £61,250
90th Percentile £72,639 £75,000 £72,500
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Management
Job Vacancy Trend in the North East

Job postings citing Service Management as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Service Management in the North East

Service Management
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Service Management in the North East.

Salary trend for Service Management in the North East

Service Management
Salary Histogram in the North East

Salary distribution for jobs citing Service Management in the North East over the 6 months to 31 May 2025.

Salary histogram for Service Management in the North East

Service Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North East region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +9 7 £40,000 -5.88% 11
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (28.57%) Microsoft Excel
1 2 (28.57%) Microsoft PowerPoint
1 2 (28.57%) MS Visio
Cloud Services
1 2 (28.57%) Power Platform
Database & Business Intelligence
1 2 (28.57%) Power BI
2 1 (14.29%) Relational Database
General
1 3 (42.86%) Analytical Skills
2 2 (28.57%) Billing
2 2 (28.57%) Finance
2 2 (28.57%) Inclusion and Diversity
2 2 (28.57%) Law
2 2 (28.57%) Retail
2 2 (28.57%) Social Skills
3 1 (14.29%) Telecoms
Job Titles
1 2 (28.57%) Analyst
1 2 (28.57%) IT Manager
1 2 (28.57%) Service Analyst
2 1 (14.29%) Business Analyst
2 1 (14.29%) Head of IT
2 1 (14.29%) ITIL Business Analyst
2 1 (14.29%) Service Delivery Analyst
2 1 (14.29%) Service Desk Manager
2 1 (14.29%) Service Management Analyst
2 1 (14.29%) Service Manager
Miscellaneous
1 2 (28.57%) CMDB
1 2 (28.57%) Self-Motivation
Processes & Methodologies
1 6 (85.71%) ITIL
1 6 (85.71%) ITSM
2 5 (71.43%) Problem-Solving
3 3 (42.86%) Continuous Improvement
3 3 (42.86%) Process Improvement
4 2 (28.57%) Actionable Insight
4 2 (28.57%) Agile
4 2 (28.57%) Business Analysis
4 2 (28.57%) Business Intelligence
4 2 (28.57%) Collaborative Working
4 2 (28.57%) Configuration Management
4 2 (28.57%) Cost Optimisation
4 2 (28.57%) Creative Thinking
4 2 (28.57%) Dashboard Development
4 2 (28.57%) Data Visualisation
4 2 (28.57%) IT Asset Management
4 2 (28.57%) Mentoring
4 2 (28.57%) Scrum
4 2 (28.57%) Service Delivery
4 2 (28.57%) Visualisation
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 2 (28.57%) ITIL Foundation Certificate
2 1 (14.29%) CISSP
2 1 (14.29%) Computer Science Degree
2 1 (14.29%) Degree
Quality Assurance & Compliance
1 2 (28.57%) Accessibility
2 1 (14.29%) SLA
Vendors
1 2 (28.57%) ServiceNow