Period
to 23 October 2018

The median annual salary for a Support Engineer was £26,500 in advertised job vacancies in Durham during the 6 months to 23 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
North East > Durham
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 35 55 37
Rank change year-on-year +20 -18 +23
Permanent jobs requiring a Support Engineer 6 1 5
As % of all permanent IT jobs advertised in Durham 2.61% 0.34% 1.96%
As % of the Job Titles category 2.69% 0.36% 2.02%
Number of salaries quoted 6 0 5
Durham median annual salary £26,500 - £45,000
10th Percentile £21,875 - £41,750
90th Percentile £34,000 - £47,500
North East median annual salary £39,014 £25,000 £40,500
% change year-on-year +56.06% -38.27% +68.75%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Durham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Durham
Permanent vacancies in Durham with a recognized job title 223 280 247
% of permanent IT jobs with a recognized job title 96.96% 94.92% 96.86%
Number of salaries quoted 157 239 235
Durham median annual salary £37,500 £39,626 £35,000
Median salary % change year-on-year -5.36% +13.22% -17.65%
10th Percentile £21,000 £22,400 £24,000
90th Percentile £53,750 £57,000 £55,000
North East median annual salary £40,000 £38,000 £39,000
% change year-on-year +5.26% -2.56% +4.00%

Support Engineer
Job Vacancy Trend in Durham

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Durham.

Job vacancy trend for Support Engineer in Durham

Support Engineer
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Durham.

Salary trend for Support Engineer in Durham

Support Engineer
Salary Histogram in Durham

The salary distribution of IT jobs citing Support Engineer in Durham over the 6 months to 23 October 2018.

Salary histogram for Support Engineer in Durham

Support Engineer
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Durham region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Darlington - 5 £26,000 -
Support Engineer
North East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Durham

For the 6 months to 23 October 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Durham region featuring Support Engineer in the job title.

1 5 (83.33%) Windows
1 5 (83.33%) Cisco
1 5 (83.33%) Microsoft
1 5 (83.33%) Citrix
1 5 (83.33%) Hyper-V
1 5 (83.33%) VMware
2 3 (50.00%) Windows Server
2 3 (50.00%) Windows Server 2012
2 3 (50.00%) Cisco Certification
2 3 (50.00%) Microsoft Certification
2 3 (50.00%) CCNA
2 3 (50.00%) MCSE
2 3 (50.00%) MCSA
2 3 (50.00%) MCP
2 3 (50.00%) VMware Certified Professional (VCP)
2 3 (50.00%) VMware Infrastructure
2 3 (50.00%) Windows Server 2008
3 2 (33.33%) Incident Management
3 2 (33.33%) Exchange Server 2003
3 2 (33.33%) WAN
3 2 (33.33%) Systems Management Server (SMS)
3 2 (33.33%) Service Management
3 2 (33.33%) Firewall
3 2 (33.33%) Stakeholder Management
3 2 (33.33%) MS Exchange
3 2 (33.33%) LAN
3 2 (33.33%) Active Directory
3 2 (33.33%) Exchange Server 2013
3 2 (33.33%) Kalman Filter
3 2 (33.33%) Line Management

Support Engineer Skill Set
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Exchange Server 2003
1 2 (33.33%) Exchange Server 2013
1 2 (33.33%) MS Exchange
2 1 (16.67%) SharePoint
Cloud Services
1 1 (16.67%) Amazon AWS
1 1 (16.67%) Microsoft Azure
Communications & Networking
1 2 (33.33%) Firewall
1 2 (33.33%) LAN
1 2 (33.33%) WAN
2 1 (16.67%) SAN
2 1 (16.67%) SMS
Miscellaneous
1 2 (33.33%) Analytical Skills
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows Server
2 3 (50.00%) Windows Server 2008
2 3 (50.00%) Windows Server 2012
Processes & Methodologies
1 2 (33.33%) Incident Management
1 2 (33.33%) Kalman Filter
1 2 (33.33%) Line Management
1 2 (33.33%) Proactive Management
1 2 (33.33%) Problem-Solving
1 2 (33.33%) Service Management
1 2 (33.33%) Stakeholder Management
1 2 (33.33%) Web Filtering
2 1 (16.67%) Mentoring
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 3 (50.00%) CCNA
1 3 (50.00%) Cisco Certification
1 3 (50.00%) MCP
1 3 (50.00%) MCSA
1 3 (50.00%) MCSE
1 3 (50.00%) Microsoft Certification
1 3 (50.00%) VMware Certified Professional (VCP)
System Software
1 5 (83.33%) Hyper-V
2 3 (50.00%) VMware Infrastructure
3 2 (33.33%) Active Directory
Systems Management
1 2 (33.33%) Backup Exec
1 2 (33.33%) Systems Management Server (SMS)
Vendors
1 5 (83.33%) Cisco
1 5 (83.33%) Citrix
1 5 (83.33%) Microsoft
1 5 (83.33%) VMware
2 2 (33.33%) Veeam