Period
to 21 January 2022

The median annual salary for a Support Engineer was £26,000 in advertised job vacancies in the North East during the 6 months to 21 January 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > North East
6 months to
21 Jan 2022
Same period 2021 Same period 2020
Rank 89 59 81
Rank change year-on-year -30 +22 -6
Permanent jobs requiring a Support Engineer 27 23 25
As % of all permanent jobs advertised in the North East 2.04% 2.50% 1.96%
As % of the Job Titles category 2.22% 2.57% 2.00%
Number of salaries quoted 26 20 20
10th Percentile £23,625 £23,725 £22,000
25th Percentile £24,625 £23,750 £25,500
Median annual salary (50th Percentile) £26,000 £27,750 £35,000
Median % change year-on-year -6.31% -20.71% -18.66%
75th Percentile £30,438 £32,097 £49,482
90th Percentile £35,875 £32,850 £72,312
England median annual salary £32,500 £32,500 £32,000
% change year-on-year - +1.56% -1.54%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North East
Permanent vacancies in the North East with a recognized job title 1,217 894 1,249
% of permanent IT jobs with a recognized job title 91.85% 97.17% 97.73%
Number of salaries quoted 900 766 907
10th Percentile £23,500 £27,500 £23,900
25th Percentile £31,750 £33,750 £31,500
Median annual salary (50th Percentile) £42,500 £44,625 £40,000
Median % change year-on-year -4.76% +11.56% -4.76%
75th Percentile £56,250 £57,500 £50,000
90th Percentile £67,500 £65,000 £60,000
England median annual salary £60,000 £55,000 £52,500
% change year-on-year +9.09% +4.76% +1.66%

Support Engineer
Job Vacancy Trend in the North East

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Support Engineer in the North East

Support Engineer
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Support Engineer in the North East.

Salary trend for Support Engineer in the North East

Support Engineer
Salary Histogram in the North East

Salary distribution for jobs citing Support Engineer in the North East over the 6 months to 21 January 2022.

Salary histogram for Support Engineer in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North East region over the 6 months to 21 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear -10 20 £26,000 -13.33% 17
Durham -16 7 £25,000 +1.01% 3
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 21 January 2022, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring Support Engineer in the job title.

1 24 (88.89%) Windows
2 17 (62.96%) Microsoft
2 17 (62.96%) Active Directory
3 14 (51.85%) Windows Server
4 13 (48.15%) TCP/IP
5 11 (40.74%) Microsoft 365
6 9 (33.33%) DNS
6 9 (33.33%) VMware
7 8 (29.63%) SCCM
7 8 (29.63%) Firewall
7 8 (29.63%) MS Exchange
7 8 (29.63%) VMware Infrastructure
8 7 (25.93%) Social Skills
9 6 (22.22%) Azure
9 6 (22.22%) Veeam
9 6 (22.22%) vSphere
9 6 (22.22%) Linux
10 5 (18.52%) Dell
10 5 (18.52%) VLAN
10 5 (18.52%) Fortinet
10 5 (18.52%) Replication
10 5 (18.52%) Renewable Energy
11 4 (14.81%) Mobile Device Management
11 4 (14.81%) AWS
11 4 (14.81%) Finance
11 4 (14.81%) CRM
11 4 (14.81%) SharePoint
11 4 (14.81%) SQL
11 4 (14.81%) ITIL
11 4 (14.81%) DHCP

Support Engineer Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (29.63%) MS Exchange
2 4 (14.81%) SharePoint
3 2 (7.41%) Exchange Server 2010
3 2 (7.41%) Exchange Server 2013
3 2 (7.41%) Skype for Business
Cloud Services
1 11 (40.74%) Microsoft 365
2 6 (22.22%) Azure
3 4 (14.81%) AWS
4 3 (11.11%) Azure Active Directory
Communications & Networking
1 13 (48.15%) TCP/IP
2 9 (33.33%) DNS
3 8 (29.63%) Firewall
4 5 (18.52%) VLAN
5 4 (14.81%) DHCP
6 2 (7.41%) IP Telephony
6 2 (7.41%) VPN
7 1 (3.70%) Internet
7 1 (3.70%) Intranet
7 1 (3.70%) LAN
7 1 (3.70%) SAN
7 1 (3.70%) Skype
7 1 (3.70%) VoIP
7 1 (3.70%) WAAS
7 1 (3.70%) WAN
General
1 7 (25.93%) Social Skills
2 4 (14.81%) Finance
3 3 (11.11%) Telecoms
4 2 (7.41%) Analytical Skills
Miscellaneous
1 5 (18.52%) Renewable Energy
1 5 (18.52%) Replication
2 2 (7.41%) Management Information System
2 2 (7.41%) Video Conferencing
3 1 (3.70%) CMDB
3 1 (3.70%) Data Protection Act
3 1 (3.70%) Virtual Team
Operating Systems
1 24 (88.89%) Windows
2 14 (51.85%) Windows Server
3 6 (22.22%) Linux
4 2 (7.41%) Windows 10
4 2 (7.41%) Windows 7
5 1 (3.70%) Windows XP
Processes & Methodologies
1 4 (14.81%) CRM
1 4 (14.81%) ITIL
1 4 (14.81%) Mobile Device Management
2 3 (11.11%) Asset Management
2 3 (11.11%) Data Protection
2 3 (11.11%) Problem-Solving
3 2 (7.41%) Capacity Management
3 2 (7.41%) Continuous Improvement
3 2 (7.41%) Data Extraction
3 2 (7.41%) High Availability
3 2 (7.41%) Information Security
3 2 (7.41%) Personalization
3 2 (7.41%) Software Delivery
3 2 (7.41%) Storage Management
4 1 (3.70%) Incident Management
4 1 (3.70%) Patch Management
4 1 (3.70%) Security Patching
4 1 (3.70%) Service Delivery
4 1 (3.70%) Time Management
4 1 (3.70%) Vulnerability Management
Programming Languages
1 4 (14.81%) SQL
2 3 (11.11%) PowerShell
3 1 (3.70%) T-SQL
3 1 (3.70%) VB
3 1 (3.70%) VBScript
Qualifications
1 2 (7.41%) SC Cleared
1 2 (7.41%) Security Cleared
2 1 (3.70%) DV Cleared
Quality Assurance & Compliance
1 2 (7.41%) ISO/IEC 27001
2 1 (3.70%) SLA
System Software
1 17 (62.96%) Active Directory
2 8 (29.63%) VMware Infrastructure
3 6 (22.22%) vSphere
4 3 (11.11%) Hyper-V
5 2 (7.41%) Microsoft App-V
5 2 (7.41%) XenApp
6 1 (3.70%) Citrix Hypervisor
6 1 (3.70%) Virtual Desktop
6 1 (3.70%) VMware ESXi
6 1 (3.70%) XenDesktop
Systems Management
1 8 (29.63%) SCCM
2 3 (11.11%) Microsoft Intune
2 3 (11.11%) WSUS
3 2 (7.41%) OpenView Configuration Management
4 1 (3.70%) Nagios
Vendors
1 17 (62.96%) Microsoft
2 9 (33.33%) VMware
3 6 (22.22%) Veeam
4 5 (18.52%) Dell
4 5 (18.52%) Fortinet
5 3 (11.11%) Citrix
6 2 (7.41%) Ivanti
7 1 (3.70%) Cisco
7 1 (3.70%) Snow