The median annual salary for a Support Engineer was £26,250 in advertised job vacancies in the North East during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England / North East
3 months to
27 Mar 2017
Same period 2016 Same period 2015
Rank 51 66 64
Rank change year-on-year +15 -2  
Permanent jobs requiring a Support Engineer 20 12 15
As % of all permanent IT jobs advertised in the North East 3.17% 1.85% 2.07%
As % of the Job Titles category 3.31% 1.91% 2.14%
Number of salaries quoted 18 12 12
Median salary £26,250 £23,500 £23,400
Median salary % change year-on-year +11.70% +0.42%  
90% offered a salary of more than £19,000 £20,000 £21,000
10% offered a salary of more than £40,600 £32,000 £37,250
UK excluding London median salary £28,500 £30,000 £30,000
% change year-on-year -5.00% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North East
Permanent job vacancies with a job title containing a recognized job role 605 627 702
As % of all permanent IT job vacancies advertised in the North East 95.88% 96.76% 96.96%
Number of salaries quoted 554 534 597
Median salary £35,000 £36,000 £37,500
Median salary % change year-on-year -2.77% -4.00%  
90% offered a salary of more than £24,750 £23,500 £25,000
10% offered a salary of more than £47,500 £59,000 £52,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Engineer
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the North East

Support Engineer
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the North East.

Salary trend for Support Engineer in the North East

Support Engineer
Salary Histogram in the North East

The salary distribution of IT jobs citing Support Engineer in the North East over the 3 months to 27 March 2017.

Salary histogram for Support Engineer in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North East region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +27 19 £27,000 +17.39% 4
Durham - 1 £25,500 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 27 March 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Support Engineer in the job title.

1 32 (65.31%) Microsoft
2 26 (53.06%) Windows
3 23 (46.94%) Active Directory
4 22 (44.90%) ITIL
5 19 (38.78%) Microsoft Certification
6 18 (36.73%) Cisco
7 17 (34.69%) VMware
8 16 (32.65%) DNS
8 16 (32.65%) DHCP
9 15 (30.61%) Windows Server 2012
10 14 (28.57%) Office 365
11 13 (26.53%) MS Excel
11 13 (26.53%) MS Office
12 12 (24.49%) VMware Infrastructure
13 11 (22.45%) Windows Server 2008
13 11 (22.45%) Citrix
13 11 (22.45%) Cisco Certification
13 11 (22.45%) Windows Server 2003
14 10 (20.41%) Windows Server
15 9 (18.37%) Hyper-V
16 8 (16.33%) PowerShell
16 8 (16.33%) Firewall
16 8 (16.33%) MS Exchange
17 7 (14.29%) TCP/IP
17 7 (14.29%) MCSE
17 7 (14.29%) VLAN
18 6 (12.24%) Analytical Skills
18 6 (12.24%) Exchange Server 2003
18 6 (12.24%) Windows 7
18 6 (12.24%) Backup Exec

Support Engineer Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (16.33%) MS Exchange
2 6 (12.24%) Exchange Server 2003
3 3 (6.12%) Exchange Server 2013
4 2 (4.08%) Skype for Business
4 2 (4.08%) WebSphere
5 1 (2.04%) Exchange Server 2010
5 1 (2.04%) SharePoint
Applications
1 13 (26.53%) MS Excel
1 13 (26.53%) MS Office
2 2 (4.08%) MS PowerPoint
Cloud Services
1 14 (28.57%) Office 365
2 5 (10.20%) Amazon AWS
3 2 (4.08%) IaaS
3 2 (4.08%) PaaS
3 2 (4.08%) SaaS
4 1 (2.04%) Microsoft Azure
Communications & Networking
1 16 (32.65%) DHCP
1 16 (32.65%) DNS
2 8 (16.33%) Firewall
3 7 (14.29%) TCP/IP
3 7 (14.29%) VLAN
4 5 (10.20%) DMZ
4 5 (10.20%) SAN
4 5 (10.20%) SMTP
5 3 (6.12%) VPN
6 2 (4.08%) Skype
7 1 (2.04%) Fibre Channel
7 1 (2.04%) Network Security
7 1 (2.04%) Wireshark
Database & Business Intelligence
1 5 (10.20%) Amazon RDS
2 1 (2.04%) Crystal Reports
2 1 (2.04%) Oracle Database
2 1 (2.04%) Oracle Reports
2 1 (2.04%) SQL Server
2 1 (2.04%) SQLPlus
General
1 4 (8.16%) Manufacturing
2 1 (2.04%) French Language
2 1 (2.04%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (10.20%) Web Services
2 4 (8.16%) jQuery
3 1 (2.04%) COM
3 1 (2.04%) XML
Miscellaneous
1 6 (12.24%) Analytical Skills
2 5 (10.20%) Clustering
2 5 (10.20%) Computer Science
3 3 (6.12%) PKI
4 2 (4.08%) Driving Licence
4 2 (4.08%) Tandem
5 1 (2.04%) Blackberry
5 1 (2.04%) Data Centre
5 1 (2.04%) PACS
5 1 (2.04%) Video Conferencing
Operating Systems
1 26 (53.06%) Windows
2 15 (30.61%) Windows Server 2012
3 11 (22.45%) Windows Server 2003
3 11 (22.45%) Windows Server 2008
4 10 (20.41%) Windows Server
5 6 (12.24%) Windows 7
6 4 (8.16%) Linux
6 4 (8.16%) Windows 8
7 3 (6.12%) Windows 10
8 2 (4.08%) AIX
8 2 (4.08%) Unix
8 2 (4.08%) Windows 2000
8 2 (4.08%) Windows XP
Processes & Methodologies
1 22 (44.90%) ITIL
2 5 (10.20%) Desktop Virtualisation
2 5 (10.20%) Infrastructure Monitoring
2 5 (10.20%) Malware Detection/Protection
2 5 (10.20%) Presales
2 5 (10.20%) Problem Management
3 4 (8.16%) Service Delivery
4 3 (6.12%) Service Management
5 2 (4.08%) Agile Software Development
5 2 (4.08%) Change Management
5 2 (4.08%) Coaching
5 2 (4.08%) Continuous Improvement
5 2 (4.08%) Data Analysis
5 2 (4.08%) Data Management
5 2 (4.08%) DevOps
5 2 (4.08%) Mathematics
5 2 (4.08%) Network Management
5 2 (4.08%) Open Source
5 2 (4.08%) Operational Acceptance Testing
5 2 (4.08%) Release Management
Programming Languages
1 8 (16.33%) PowerShell
2 5 (10.20%) SQL
3 4 (8.16%) Java
3 4 (8.16%) JavaScript
4 1 (2.04%) PL/SQL
Qualifications
1 19 (38.78%) Microsoft Certification
2 11 (22.45%) Cisco Certification
3 7 (14.29%) MCSE
4 2 (4.08%) MCSA
5 1 (2.04%) Degree
5 1 (2.04%) MCDST
5 1 (2.04%) Security Cleared
Quality Assurance & Compliance
1 3 (6.12%) SLA
2 2 (4.08%) QA
3 1 (2.04%) DICOM
3 1 (2.04%) HL7
3 1 (2.04%) PCI DSS
System Software
1 23 (46.94%) Active Directory
2 12 (24.49%) VMware Infrastructure
3 9 (18.37%) Hyper-V
4 6 (12.24%) VMware ESX
5 5 (10.20%) VMware ESXi
6 3 (6.12%) vSphere
6 3 (6.12%) XenApp
7 1 (2.04%) Forefront TMG
Systems Management
1 6 (12.24%) Backup Exec
2 4 (8.16%) SCOM
3 1 (2.04%) Data Guard
3 1 (2.04%) McAfee ePO
3 1 (2.04%) NetBackup
3 1 (2.04%) SCCM
3 1 (2.04%) WSUS
Vendors
1 32 (65.31%) Microsoft
2 18 (36.73%) Cisco
3 17 (34.69%) VMware
4 11 (22.45%) Citrix
5 6 (12.24%) Dell
5 6 (12.24%) HP
6 5 (10.20%) Extreme Networks
6 5 (10.20%) Sophos
6 5 (10.20%) Symantec
7 3 (6.12%) SolarWinds
8 2 (4.08%) Apple
9 1 (2.04%) AppSense
9 1 (2.04%) IFS
9 1 (2.04%) Intel Security
9 1 (2.04%) MobileIron
9 1 (2.04%) Oracle
9 1 (2.04%) Qualys
9 1 (2.04%) Remedy
9 1 (2.04%) ServiceNow
9 1 (2.04%) Tripwire
Washington, Tyne and Wear
Central Employment
Salary: From £18,000 to £30,000 per annum
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
SYSTEM RECRUITMENT LTD
Salary: £25000 - £26000 per annum
Posted: 3 days ago
Newcastle upon Tyne
Recruitment Genius Ltd
Salary: £17000 - £19000 per annum
Posted: 10 days ago
Gateshead, Tyne and Wear
Aspire Technology
Posted: 12 days ago