Period
to

The median annual salary for a Support Engineer was £27,000 in advertised job vacancies in the North East during the 6 months to 1 July 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > North East
6 months to
1 Jul 2022
Same period 2021 Same period 2020
Rank 78 54 60
Rank change year-on-year -24 +6 +30
Permanent jobs requiring a Support Engineer 40 47 24
As % of all permanent jobs advertised in the North East 2.40% 4.09% 2.63%
As % of the Job Titles category 2.54% 4.39% 2.69%
Number of salaries quoted 38 38 19
10th Percentile £19,500 £21,175 £21,250
25th Percentile £22,156 £24,000 £22,750
Median annual salary (50th Percentile) £27,000 £27,500 £26,500
Median % change year-on-year -1.82% +3.77% -15.20%
75th Percentile £34,313 £33,281 £32,177
90th Percentile £43,775 £36,000 £38,750
England median annual salary £34,000 £34,000 £32,500
% change year-on-year - +4.62% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North East
Permanent vacancies in the North East with a recognized job title 1,573 1,070 891
% of permanent IT jobs with a recognized job title 94.30% 93.04% 97.70%
Number of salaries quoted 1,056 829 703
10th Percentile £22,500 £27,000 £24,050
25th Percentile £32,500 £32,500 £31,375
Median annual salary (50th Percentile) £42,500 £45,000 £40,000
Median % change year-on-year -5.56% +12.50% -
75th Percentile £58,750 £56,500 £50,000
90th Percentile £80,000 £65,000 £60,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.77%

Support Engineer
Job Vacancy Trend in the North East

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Support Engineer in the North East

Support Engineer
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Support Engineer in the North East.

Salary trend for Support Engineer in the North East

Support Engineer
Salary Histogram in the North East

Salary distribution for jobs citing Support Engineer in the North East over the 6 months to 1 July 2022.

Salary histogram for Support Engineer in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North East region over the 6 months to 1 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear -17 28 £27,500 +0.92% 4
Durham -13 12 £25,000 -3.85% 4
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 1 July 2022, Support Engineer job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring Support Engineer in the job title.

1 30 (75.00%) Microsoft
2 21 (52.50%) Windows
3 19 (47.50%) Microsoft 365
4 18 (45.00%) Active Directory
5 12 (30.00%) Social Skills
6 7 (17.50%) ITIL
6 7 (17.50%) VMware
6 7 (17.50%) Azure
6 7 (17.50%) Problem-Solving
7 6 (15.00%) Windows 7
7 6 (15.00%) Citrix
7 6 (15.00%) DNS
8 5 (12.50%) Microsoft Office
8 5 (12.50%) Asset Management
8 5 (12.50%) Windows 10
8 5 (12.50%) Analytical Skills
8 5 (12.50%) Windows Server
9 4 (10.00%) VMware Infrastructure
9 4 (10.00%) WAN
9 4 (10.00%) DHCP
9 4 (10.00%) TCP/IP
9 4 (10.00%) SharePoint
9 4 (10.00%) LAN
9 4 (10.00%) SQL
9 4 (10.00%) SLA
9 4 (10.00%) Cisco
9 4 (10.00%) Firewall
9 4 (10.00%) ITSM
9 4 (10.00%) Wi-Fi
10 3 (7.50%) Finance

Support Engineer Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.00%) SharePoint
2 2 (5.00%) Confluence
2 2 (5.00%) Exchange Server 2010
2 2 (5.00%) Exchange Server 2013
2 2 (5.00%) MS Exchange
2 2 (5.00%) Skype for Business
Applications
1 5 (12.50%) Microsoft Office
Cloud Services
1 19 (47.50%) Microsoft 365
2 7 (17.50%) Azure
3 3 (7.50%) Azure Active Directory
4 2 (5.00%) SaaS
5 1 (2.50%) Azure DevOps
5 1 (2.50%) Mimecast
5 1 (2.50%) OneDrive
Communications & Networking
1 6 (15.00%) DNS
2 4 (10.00%) DHCP
2 4 (10.00%) Firewall
2 4 (10.00%) LAN
2 4 (10.00%) TCP/IP
2 4 (10.00%) WAN
2 4 (10.00%) Wi-Fi
3 3 (7.50%) VPN
4 2 (5.00%) HTTP
4 2 (5.00%) SMTP
4 2 (5.00%) SSL
4 2 (5.00%) VoIP
5 1 (2.50%) Broadband
5 1 (2.50%) PSTN
5 1 (2.50%) Remote Desktop
5 1 (2.50%) Skype
5 1 (2.50%) WAAS
Database & Business Intelligence
1 1 (2.50%) MySQL
Development Applications
1 3 (7.50%) JIRA
General
1 12 (30.00%) Social Skills
2 5 (12.50%) Analytical Skills
3 3 (7.50%) Finance
4 1 (2.50%) Back Office
4 1 (2.50%) Law
4 1 (2.50%) Legal
4 1 (2.50%) Marketing
4 1 (2.50%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (2.50%) .NET
Miscellaneous
1 3 (7.50%) CMDB
1 3 (7.50%) Self-Motivation
2 2 (5.00%) Data Protection Act
2 2 (5.00%) Smartphone
3 1 (2.50%) CCTV
3 1 (2.50%) Client/Server
3 1 (2.50%) Driving Licence
3 1 (2.50%) Management Information System
3 1 (2.50%) Tandem
3 1 (2.50%) Virtual Team
Operating Systems
1 21 (52.50%) Windows
2 6 (15.00%) Windows 7
3 5 (12.50%) Windows 10
3 5 (12.50%) Windows Server
4 3 (7.50%) Linux
4 3 (7.50%) Windows XP
5 2 (5.00%) Android
5 2 (5.00%) Apple iOS
6 1 (2.50%) Unix
6 1 (2.50%) Windows 8
Processes & Methodologies
1 7 (17.50%) ITIL
1 7 (17.50%) Problem-Solving
2 5 (12.50%) Asset Management
3 4 (10.00%) ITSM
4 3 (7.50%) Migration
4 3 (7.50%) Preventative Maintenance
4 3 (7.50%) Security Patching
4 3 (7.50%) Storage Management
4 3 (7.50%) Test Automation
4 3 (7.50%) Validation
5 2 (5.00%) Critical Thinking
5 2 (5.00%) Data Protection
5 2 (5.00%) Information Security
5 2 (5.00%) Infrastructure as Code
5 2 (5.00%) Personalization
5 2 (5.00%) Remote Monitoring and Management
5 2 (5.00%) Software Delivery
6 1 (2.50%) Decision-Making
6 1 (2.50%) Infrastructure Engineering
6 1 (2.50%) IT Audit
Programming Languages
1 4 (10.00%) SQL
2 2 (5.00%) PowerShell
3 1 (2.50%) C#
3 1 (2.50%) PHP
3 1 (2.50%) T-SQL
3 1 (2.50%) VB
3 1 (2.50%) VB.NET
3 1 (2.50%) VBScript
Qualifications
1 3 (7.50%) MCP
1 3 (7.50%) MCSA
1 3 (7.50%) MCSE
1 3 (7.50%) Microsoft Certification
2 2 (5.00%) SC Cleared
2 2 (5.00%) Security Cleared
3 1 (2.50%) DV Cleared
Quality Assurance & Compliance
1 4 (10.00%) SLA
2 2 (5.00%) ISO 9001
2 2 (5.00%) ISO/IEC 27001
3 1 (2.50%) Cyber Essentials
3 1 (2.50%) Cyber Essentials PLUS
System Software
1 18 (45.00%) Active Directory
2 4 (10.00%) VMware Infrastructure
3 3 (7.50%) Hyper-V
3 3 (7.50%) VMware ESXi
3 3 (7.50%) vSphere
4 2 (5.00%) Microsoft App-V
4 2 (5.00%) XenApp
5 1 (2.50%) Citrix Hypervisor
5 1 (2.50%) Virtual Desktop
5 1 (2.50%) XenDesktop
Systems Management
1 3 (7.50%) SCCM
2 2 (5.00%) Kubernetes
2 2 (5.00%) OpenView Configuration Management
2 2 (5.00%) WSUS
3 1 (2.50%) Microsoft Intune
Vendors
1 30 (75.00%) Microsoft
2 7 (17.50%) VMware
3 6 (15.00%) Citrix
4 4 (10.00%) Cisco
5 3 (7.50%) Snow
5 3 (7.50%) Veeam
6 2 (5.00%) Ivanti
7 1 (2.50%) Adobe
7 1 (2.50%) Apple
7 1 (2.50%) HubSpot
7 1 (2.50%) Mitel
7 1 (2.50%) Oracle
7 1 (2.50%) ServiceNow
7 1 (2.50%) Zoho