Period
to 20 November 2017

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in the North East during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > North East
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 102 45 101
Rank change year-on-year -57 +56 -36
Permanent jobs requiring a Support Engineer 13 72 21
As % of all permanent IT jobs advertised in the North East 0.95% 4.82% 1.35%
As % of the Job Titles category 0.98% 5.11% 1.39%
Number of salaries quoted 12 68 19
North East median annual salary £27,500 £40,500 £24,000
Median salary % change year-on-year -32.10% +68.75% -
10th Percentile £20,850 £20,750 £19,500
90th Percentile £34,425 £50,000 £28,900
England median annual salary £30,500 £32,500 £30,231
% change year-on-year -6.15% +7.51% -2.48%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North East
Permanent vacancies in the North East with a recognized job title 1323 1410 1511
% of permanent IT jobs with a recognized job title 96.71% 94.44% 96.86%
Number of salaries quoted 1143 1212 1302
North East median annual salary £39,000 £39,000 £37,750
Median salary % change year-on-year - +3.31% +7.15%
10th Percentile £22,500 £23,500 £24,500
90th Percentile £60,000 £57,500 £57,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Support Engineer
Job Vacancy Trend in the North East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Support Engineer in the North East

Support Engineer
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the North East.

Salary trend for Support Engineer in the North East

Support Engineer
Salary Histogram in the North East

The salary distribution of IT jobs citing Support Engineer in the North East over the 6 months to 20 November 2017.

Salary histogram for Support Engineer in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North East region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -39 11 £27,500 -31.25% 3
Durham -20 2 £28,500 -36.67%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 20 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Support Engineer in the job title.

1 8 (61.54%) Windows
2 7 (53.85%) Active Directory
3 6 (46.15%) Microsoft
3 6 (46.15%) Firewall
4 4 (30.77%) Cisco
5 3 (23.08%) DHCP
5 3 (23.08%) TCP/IP
5 3 (23.08%) DNS
5 3 (23.08%) SQL
5 3 (23.08%) ITIL
5 3 (23.08%) Finance
5 3 (23.08%) Windows Server 2008
5 3 (23.08%) Windows Server
6 2 (15.38%) Desktop Virtualisation
6 2 (15.38%) Exchange Server 2003
6 2 (15.38%) WSUS
6 2 (15.38%) Hyper-V
6 2 (15.38%) XenApp
6 2 (15.38%) Microsoft Azure
6 2 (15.38%) DFS Replication
6 2 (15.38%) VMware Infrastructure
6 2 (15.38%) PowerShell
6 2 (15.38%) Apple iOS
6 2 (15.38%) Office 365
6 2 (15.38%) Windows Server 2012
6 2 (15.38%) Mentoring
6 2 (15.38%) Azure Active Directory
6 2 (15.38%) Wi-Fi
6 2 (15.38%) VMware
6 2 (15.38%) Clustering

Support Engineer Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) Exchange Server 2003
1 2 (15.38%) MS Exchange
2 1 (7.69%) BizTalk Server
2 1 (7.69%) SharePoint
Applications
1 1 (7.69%) Microsoft Office
Cloud Services
1 2 (15.38%) Azure Active Directory
1 2 (15.38%) Microsoft Azure
1 2 (15.38%) Office 365
Communications & Networking
1 6 (46.15%) Firewall
2 3 (23.08%) DHCP
2 3 (23.08%) DNS
2 3 (23.08%) TCP/IP
3 2 (15.38%) LAN
3 2 (15.38%) SMTP
3 2 (15.38%) WAN
3 2 (15.38%) Wi-Fi
3 2 (15.38%) WLAN
4 1 (7.69%) Remote Desktop
4 1 (7.69%) SMS
4 1 (7.69%) VoIP
Database & Business Intelligence
1 2 (15.38%) SQL Server
General
1 3 (23.08%) Finance
2 1 (7.69%) Retail
Libraries, Frameworks & Software Standards
1 2 (15.38%) WAP
2 1 (7.69%) .NET
2 1 (7.69%) LAMP
Miscellaneous
1 2 (15.38%) Clustering
2 1 (7.69%) Smartphone
Operating Systems
1 8 (61.54%) Windows
2 3 (23.08%) Windows Server
2 3 (23.08%) Windows Server 2008
3 2 (15.38%) Apple iOS
3 2 (15.38%) Mac OS X
3 2 (15.38%) Windows Server 2012
4 1 (7.69%) Linux
4 1 (7.69%) Unix
4 1 (7.69%) Windows 8
4 1 (7.69%) Windows XP
Processes & Methodologies
1 3 (23.08%) ITIL
2 2 (15.38%) Desktop Virtualisation
2 2 (15.38%) Mentoring
3 1 (7.69%) B2B
3 1 (7.69%) Configuration Management
3 1 (7.69%) OO
3 1 (7.69%) OOP
3 1 (7.69%) Problem Management
3 1 (7.69%) Service Delivery
Programming Languages
1 3 (23.08%) SQL
2 2 (15.38%) PowerShell
3 1 (7.69%) C#
3 1 (7.69%) Java
Qualifications
1 2 (15.38%) Cisco Certification
2 1 (7.69%) CCNA
2 1 (7.69%) Microsoft Certification
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 7 (53.85%) Active Directory
2 2 (15.38%) DFS Replication
2 2 (15.38%) Hyper-V
2 2 (15.38%) VMware Infrastructure
2 2 (15.38%) XenApp
Systems Management
1 2 (15.38%) WSUS
2 1 (7.69%) Puppet
2 1 (7.69%) SCCM
2 1 (7.69%) Systems Management Server (SMS)
Vendors
1 6 (46.15%) Microsoft
2 4 (30.77%) Cisco
3 2 (15.38%) Apple
3 2 (15.38%) Citrix
3 2 (15.38%) VMware
4 1 (7.69%) Cognos
4 1 (7.69%) Oracle
4 1 (7.69%) Progress