Period
to 21 October 2018

The median annual salary for a Support Technician was £22,000 in advertised job vacancies in the East Midlands during the 6 months to 21 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
England > East Midlands
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 204 185 220
Rank change year-on-year -19 +35 -15
Permanent jobs requiring a Support Technician 18 36 39
As % of all permanent IT jobs advertised in the East Midlands 0.38% 0.72% 0.60%
As % of the Job Titles category 0.39% 0.74% 0.61%
Number of salaries quoted 17 36 36
East Midlands median annual salary £22,000 £23,500 £22,000
Median salary % change year-on-year -6.38% +6.82% +10.00%
10th Percentile £18,755 £20,000 £16,750
90th Percentile £36,850 £28,750 £29,125
England median annual salary £24,750 £23,500 £24,000
% change year-on-year +5.32% -2.08% +2.13%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 4,564 4,857 6,394
% of permanent IT jobs with a recognized job title 97.17% 97.33% 97.77%
Number of salaries quoted 3,675 4,070 5,039
East Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £25,750 £23,750 £23,750
90th Percentile £67,500 £61,250 £61,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Support Technician
Job Vacancy Trend in the East Midlands

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Technician in the East Midlands

Support Technician
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in the East Midlands.

Salary trend for Support Technician in the East Midlands

Support Technician
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Support Technician in the East Midlands over the 6 months to 21 October 2018.

Salary histogram for Support Technician in the East Midlands

Support Technician
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the East Midlands region over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -9 7 £22,000 -12.00%
Leicestershire -13 6 £23,500 -6.00% 1
Derbyshire +3 4 £22,191 +5.67% 1
Lincolnshire +2 1 £20,500 -25.45% 1
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 21 October 2018, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Support Technician in the job title.

1 9 (50.00%) Windows
2 8 (44.44%) Microsoft
2 8 (44.44%) Active Directory
3 7 (38.89%) Office 365
4 5 (27.78%) Windows Server
4 5 (27.78%) DBS Check
4 5 (27.78%) Service Delivery
4 5 (27.78%) Microsoft Office
5 4 (22.22%) SQL
5 4 (22.22%) Degree
5 4 (22.22%) Problem-Solving
6 3 (16.67%) Veeam
6 3 (16.67%) Windows Server 2008
6 3 (16.67%) Firewall
6 3 (16.67%) Management Information System
6 3 (16.67%) VMware
6 3 (16.67%) SQL Server
6 3 (16.67%) ITIL
6 3 (16.67%) MS Exchange
6 3 (16.67%) LAN
6 3 (16.67%) WAN
7 2 (11.11%) HND
7 2 (11.11%) HP
7 2 (11.11%) Data Warehouse
7 2 (11.11%) ERP
7 2 (11.11%) Business Intelligence
7 2 (11.11%) Cisco
7 2 (11.11%) SAN
7 2 (11.11%) Information Security
7 2 (11.11%) Retail

Support Technician Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) MS Exchange
2 2 (11.11%) Exchange Server 2007
Applications
1 5 (27.78%) Microsoft Office
2 1 (5.56%) Photoshop
Business Applications
1 1 (5.56%) Dynamics AX
1 1 (5.56%) Infor CloudSuite Industrial (formerly SyteLine)
1 1 (5.56%) SAP ERP
Cloud Services
1 7 (38.89%) Office 365
2 1 (5.56%) Amazon AWS
2 1 (5.56%) Microsoft Azure
Communications & Networking
1 3 (16.67%) Firewall
1 3 (16.67%) LAN
1 3 (16.67%) WAN
2 2 (11.11%) Cisco IOS
2 2 (11.11%) SAN
3 1 (5.56%) DHCP
3 1 (5.56%) DNS
3 1 (5.56%) Internet
Database & Business Intelligence
1 3 (16.67%) SQL Server
2 2 (11.11%) Data Warehouse
2 2 (11.11%) SQL Server 2008
3 1 (5.56%) Crystal Reports
3 1 (5.56%) SQL Server Analysis Services
3 1 (5.56%) SQL Server Integration Services
Development Applications
1 1 (5.56%) JIRA
General
1 2 (11.11%) Retail
2 1 (5.56%) Advertising
Libraries, Frameworks & Software Standards
1 1 (5.56%) HTML
Miscellaneous
1 3 (16.67%) Management Information System
2 2 (11.11%) Data Centre
2 2 (11.11%) Driving Licence
2 2 (11.11%) Enterprise Software
2 2 (11.11%) Replication
2 2 (11.11%) Self-Motivation
3 1 (5.56%) Analytical Skills
3 1 (5.56%) HP Storage
3 1 (5.56%) NHS
Operating Systems
1 9 (50.00%) Windows
2 5 (27.78%) Windows Server
3 3 (16.67%) Windows Server 2008
4 2 (11.11%) Windows 7
4 2 (11.11%) Windows Server 2012
5 1 (5.56%) Android
5 1 (5.56%) Linux
5 1 (5.56%) Unix
5 1 (5.56%) Windows 10
Processes & Methodologies
1 5 (27.78%) Service Delivery
2 4 (22.22%) Problem-Solving
3 3 (16.67%) ITIL
4 2 (11.11%) Antivirus Management
4 2 (11.11%) Business Intelligence
4 2 (11.11%) ERP
4 2 (11.11%) Information Security
4 2 (11.11%) Infrastructure Management
4 2 (11.11%) Server Management
4 2 (11.11%) Storage Management
5 1 (5.56%) Analytics
5 1 (5.56%) Change Management
5 1 (5.56%) Data Analytics
5 1 (5.56%) ITIL V3
5 1 (5.56%) Master Data Management
5 1 (5.56%) Mathematics
5 1 (5.56%) Proactive Monitoring
5 1 (5.56%) Service Desk Management
5 1 (5.56%) Software Engineering
5 1 (5.56%) Trend Analysis
Programming Languages
1 4 (22.22%) SQL
2 2 (11.11%) PowerShell
3 1 (5.56%) C
3 1 (5.56%) PL/SQL
Qualifications
1 5 (27.78%) DBS Check
2 4 (22.22%) Degree
3 2 (11.11%) HND
3 2 (11.11%) SC Cleared
3 2 (11.11%) Security Cleared
4 1 (5.56%) MCSA
4 1 (5.56%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.56%) Data Quality
1 1 (5.56%) PMO
System Software
1 8 (44.44%) Active Directory
2 2 (11.11%) Hyper-V
2 2 (11.11%) VMware Infrastructure
3 1 (5.56%) VMware Workstation
3 1 (5.56%) XenApp
Systems Management
1 2 (11.11%) SCCM
2 1 (5.56%) WSUS
Vendors
1 8 (44.44%) Microsoft
2 3 (16.67%) Veeam
2 3 (16.67%) VMware
3 2 (11.11%) Acronis
3 2 (11.11%) Cisco
3 2 (11.11%) HP
4 1 (5.56%) Apple
4 1 (5.56%) Avaya
4 1 (5.56%) Citrix
4 1 (5.56%) Dell
4 1 (5.56%) Epicor
4 1 (5.56%) Fujitsu
4 1 (5.56%) IBM
4 1 (5.56%) McAfee
4 1 (5.56%) Mitel
4 1 (5.56%) Oracle
4 1 (5.56%) Sage
4 1 (5.56%) SAP
4 1 (5.56%) Sophos
4 1 (5.56%) WatchGuard