Support Technician Jobs in the East Midlands

Support Technician
England > East Midlands

The median Support Technician salary in the East Midlands is £26,000 per year according to job vacancies posted during the 6 months to 22 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
22 May 2024
Same period 2023 Same period 2022
Rank 108 167 174
Rank change year-on-year +59 +7 -33
Permanent jobs requiring a Support Technician 86 13 24
As % of all permanent jobs advertised in the East Midlands 1.90% 0.46% 0.69%
As % of the Job Titles category 2.00% 0.52% 0.73%
Number of salaries quoted 69 13 23
10th Percentile £23,000 £21,300 £20,900
25th Percentile £23,875 £22,500 £22,625
Median annual salary (50th Percentile) £26,000 £25,000 £25,000
Median % change year-on-year +4.00% - -3.85%
75th Percentile £28,250 £27,500 £27,187
90th Percentile £30,000 £28,500 £27,437
England median annual salary £27,000 £29,000 £25,500
% change year-on-year -6.90% +13.73% +2.00%

All Permanent IT Job Vacancies
East Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,291 2,483 3,289
% of permanent jobs with a recognized job title 94.70% 88.68% 95.20%
Number of salaries quoted 3,084 1,309 2,123
10th Percentile £25,750 £26,250 £25,500
25th Percentile £31,250 £36,250 £33,750
Median annual salary (50th Percentile) £42,500 £50,000 £47,500
Median % change year-on-year -15.00% +5.26% +7.95%
75th Percentile £56,000 £63,750 £60,000
90th Percentile £68,750 £75,000 £73,750
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Support Technician
Job Vacancy Trend in the East Midlands

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Technician in the East Midlands

Support Technician
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Support Technician in the East Midlands.

Salary trend for Support Technician in the East Midlands

Support Technician
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the East Midlands region over the 6 months to 22 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +35 38 £26,000 +13.04% 7
Northamptonshire +10 18 £25,000 - 1
Lincolnshire - 13 £26,500 - 3
Leicestershire - 12 £27,000 - 3
Nottinghamshire - 5 £26,000 - 2
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 22 May 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Support Technician in the job title.

1 36 (41.86%) Microsoft
1 36 (41.86%) Microsoft 365
2 34 (39.53%) Windows
3 31 (36.05%) Active Directory
4 27 (31.40%) Social Skills
5 24 (27.91%) Driving Licence
6 19 (22.09%) Azure
7 18 (20.93%) Microsoft Office
8 15 (17.44%) Entra ID
9 14 (16.28%) Windows Server
9 14 (16.28%) SharePoint
10 13 (15.12%) Manufacturing
11 12 (13.95%) ITSM
12 11 (12.79%) Firewall
12 11 (12.79%) Windows 10
13 10 (11.63%) ITIL
13 10 (11.63%) DNS
13 10 (11.63%) DHCP
14 9 (10.47%) Customer Service
14 9 (10.47%) Problem-Solving
15 8 (9.30%) CRM
16 7 (8.14%) VLAN
16 7 (8.14%) Agile
17 6 (6.98%) Mathematics
17 6 (6.98%) Internet
17 6 (6.98%) Migration
17 6 (6.98%) SLA
17 6 (6.98%) Linux
17 6 (6.98%) ESET
17 6 (6.98%) Microsoft Intune

Support Technician Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (16.28%) SharePoint
2 5 (5.81%) Confluence
3 1 (1.16%) Apache
3 1 (1.16%) Microsoft Exchange
Applications
1 18 (20.93%) Microsoft Office
Cloud Services
1 36 (41.86%) Microsoft 365
2 19 (22.09%) Azure
3 15 (17.44%) Entra ID
4 5 (5.81%) ChatGPT
5 3 (3.49%) AWS
6 1 (1.16%) OneDrive
6 1 (1.16%) WhatsApp
Communications & Networking
1 11 (12.79%) Firewall
2 10 (11.63%) DHCP
2 10 (11.63%) DNS
3 7 (8.14%) VLAN
4 6 (6.98%) Internet
5 5 (5.81%) Network Security
5 5 (5.81%) Softphone
6 4 (4.65%) Broadband
6 4 (4.65%) Wireless
7 1 (1.16%) LAN
7 1 (1.16%) SSH
7 1 (1.16%) TCP/IP
7 1 (1.16%) WAN
Development Applications
1 5 (5.81%) JIRA
General
1 27 (31.40%) Social Skills
2 13 (15.12%) Manufacturing
3 4 (4.65%) Finance
4 3 (3.49%) Analytical Skills
4 3 (3.49%) Public Sector
4 3 (3.49%) Retail
5 2 (2.33%) Fire and Rescue
5 2 (2.33%) Inclusion and Diversity
5 2 (2.33%) Local Government
6 1 (1.16%) Organisational Skills
Miscellaneous
1 24 (27.91%) Driving Licence
2 5 (5.81%) Onboarding
3 2 (2.33%) Self-Motivation
4 1 (1.16%) iPhone
4 1 (1.16%) SCADA
Operating Systems
1 34 (39.53%) Windows
2 14 (16.28%) Windows Server
3 11 (12.79%) Windows 10
4 6 (6.98%) Linux
5 5 (5.81%) Windows Server 2016
5 5 (5.81%) Windows Server 2019
6 3 (3.49%) Android
7 2 (2.33%) Apple iOS
8 1 (1.16%) Windows Server 2012
Processes & Methodologies
1 12 (13.95%) ITSM
2 10 (11.63%) ITIL
3 9 (10.47%) Customer Service
3 9 (10.47%) Problem-Solving
4 8 (9.30%) CRM
5 7 (8.14%) Agile
6 6 (6.98%) Mathematics
6 6 (6.98%) Migration
7 5 (5.81%) Service Management
8 4 (4.65%) Logistics
9 3 (3.49%) Customer Engagement
10 2 (2.33%) Continuous Improvement
10 2 (2.33%) Service Delivery
10 2 (2.33%) Time Management
11 1 (1.16%) Asset Management
11 1 (1.16%) Cybersecurity
11 1 (1.16%) Data Protection
11 1 (1.16%) Mentoring
11 1 (1.16%) Preventative Maintenance
Qualifications
1 5 (5.81%) DBS Check
2 3 (3.49%) Microsoft Certification
3 2 (2.33%) MCP
4 1 (1.16%) CCNA
4 1 (1.16%) Cisco Certification
4 1 (1.16%) MCSA
4 1 (1.16%) MCSE
Quality Assurance & Compliance
1 6 (6.98%) SLA
2 2 (2.33%) Accessibility
System Software
1 31 (36.05%) Active Directory
2 2 (2.33%) Hyper-V
3 1 (1.16%) VMware Infrastructure
Systems Management
1 6 (6.98%) Microsoft Intune
Vendors
1 36 (41.86%) Microsoft
2 6 (6.98%) ESET
2 6 (6.98%) Ubiquiti
3 5 (5.81%) Google
4 2 (2.33%) VMware
5 1 (1.16%) Freshdesk
5 1 (1.16%) Mitel
5 1 (1.16%) Veeam