The median annual salary for a Support Technician was £24,000 in advertised job vacancies in England during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Support Technician
UK / England
Rank 673 646 606
Rank change year-on-year -27 -40  
Permanent jobs requiring a Support Technician 171 290 346
As % of all permanent IT jobs advertised in England 0.22% 0.30% 0.34%
As % of the Job Titles category 0.22% 0.31% 0.35%
Number of salaries quoted 158 248 301
Median salary £24,000 £23,500 £24,690
Median salary % change year-on-year +2.12% -4.81%  
90% offered a salary of more than £19,000 £18,500 £19,000
10% offered a salary of more than £37,500 £32,000 £33,300
UK excluding London median salary £23,000 £23,000 £23,500
% change year-on-year - -2.12%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 76500 93487 97724
As % of all permanent IT job vacancies advertised in England 96.27% 96.44% 96.67%
Number of salaries quoted 64049 79038 80601
Median salary £46,000 £45,500 £45,000
Median salary % change year-on-year +1.09% +1.11%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Technician
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Support Technician in the job title.

Job vacancy trend for Support Technician in England

Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in England.

Salary trend for Support Technician in England

Support Technician
Salary Histogram in England

The salary distribution of IT jobs citing Support Technician in England over the 3 months to 27 March 2017.

Salary histogram for Support Technician in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the England region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +19 41 £23,500 +14.63% 9
East of England +44 33 £24,000 -14.28% 10
London +49 27 £30,000 +20.00% 6
Yorkshire +18 19 £21,500 -14.00% 11
West Midlands +27 18 £23,500 - 5
South West +8 14 £21,000 -10.63% 5
North West -33 12 £21,000 -4.54% 9
East Midlands +1 7 £30,000 +39.53% 4
Support Technician
UK

Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 March 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Support Technician in the job title.

1 356 (71.92%) Windows
2 270 (54.55%) Active Directory
3 214 (43.23%) Microsoft
4 168 (33.94%) Windows Server
5 151 (30.51%) Windows 7
6 131 (26.46%) VMware
7 123 (24.85%) MS Exchange
8 104 (21.01%) Windows Server 2012
9 100 (20.20%) MS Excel
9 100 (20.20%) MS Office
10 96 (19.39%) Windows Server 2008
11 90 (18.18%) Windows 8
12 85 (17.17%) Office 365
12 85 (17.17%) Windows 10
12 85 (17.17%) VMware Infrastructure
13 83 (16.77%) Cisco
14 80 (16.16%) WAN
14 80 (16.16%) Hyper-V
15 75 (15.15%) TCP/IP
16 74 (14.95%) DNS
17 72 (14.55%) LAN
17 72 (14.55%) Firewall
18 66 (13.33%) VPN
19 63 (12.73%) ITIL
20 60 (12.12%) SLA
21 58 (11.72%) Citrix
21 58 (11.72%) DHCP
22 54 (10.91%) Microsoft Certification
23 48 (9.70%) SQL
24 44 (8.89%) SQL Server

Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 123 (24.85%) MS Exchange
2 29 (5.86%) Exchange Server 2010
3 25 (5.05%) Exchange Server 2013
4 19 (3.84%) SharePoint
5 14 (2.83%) Skype for Business
6 13 (2.63%) IIS
7 6 (1.21%) Exchange Server 2007
8 4 (0.81%) Exchange Server 2003
8 4 (0.81%) IBM Notes
9 2 (0.40%) SAS
9 2 (0.40%) SharePoint 2013
10 1 (0.20%) Apache
10 1 (0.20%) CMS
10 1 (0.20%) Joomla!
10 1 (0.20%) Umbraco
10 1 (0.20%) WordPress
Applications
1 100 (20.20%) MS Excel
1 100 (20.20%) MS Office
2 5 (1.01%) Adobe Creative Suite
3 2 (0.40%) MS Visio
4 1 (0.20%) MS Project
Business Applications
1 4 (0.81%) Sage X3
2 3 (0.61%) Line 50
2 3 (0.61%) SAP Business One
3 2 (0.40%) Sage 200
4 1 (0.20%) Dynamics AX
4 1 (0.20%) Dynamics CRM
4 1 (0.20%) Infor LN
4 1 (0.20%) MFGPRO
4 1 (0.20%) Sage 50
4 1 (0.20%) Sage CRM
4 1 (0.20%) SAP BPC
4 1 (0.20%) SAP CRM
Cloud Services
1 85 (17.17%) Office 365
2 13 (2.63%) Microsoft Azure
3 7 (1.41%) Amazon AWS
4 6 (1.21%) G Suite
4 6 (1.21%) SaaS
5 5 (1.01%) Mimecast
6 4 (0.81%) Dropbox
6 4 (0.81%) OneDrive
Communications & Networking
1 80 (16.16%) WAN
2 75 (15.15%) TCP/IP
3 74 (14.95%) DNS
4 72 (14.55%) Firewall
4 72 (14.55%) LAN
5 66 (13.33%) VPN
6 58 (11.72%) DHCP
7 43 (8.69%) Wi-Fi
8 36 (7.27%) VLAN
9 30 (6.06%) VoIP
9 30 (6.06%) Wireless
10 26 (5.25%) Internet
11 21 (4.24%) SAN
12 16 (3.23%) Cisco IOS
13 13 (2.63%) Network Security
14 12 (2.42%) Remote Desktop
15 10 (2.02%) Cisco ASA
15 10 (2.02%) FTP
16 7 (1.41%) WLAN
17 6 (1.21%) Broadband
Database & Business Intelligence
1 44 (8.89%) SQL Server
2 6 (1.21%) SQL Server 2012
2 6 (1.21%) SQL Server 2014
3 4 (0.81%) SQL Server Reporting Services
4 3 (0.61%) MySQL
4 3 (0.61%) Power BI
4 3 (0.61%) SQL Server Analysis Services
5 2 (0.40%) Crystal Reports
6 1 (0.20%) Amazon RDS
6 1 (0.20%) FileMaker
6 1 (0.20%) MS Access
6 1 (0.20%) Oracle Database
6 1 (0.20%) SAP BW
6 1 (0.20%) SQL Server 2005
6 1 (0.20%) SQL Server 2008
Development Applications
1 2 (0.40%) JIRA
General
1 33 (6.67%) Telecoms
2 31 (6.26%) Finance
3 17 (3.43%) Manufacturing
4 9 (1.82%) Law
5 8 (1.62%) Marketing
5 8 (1.62%) Retail
6 6 (1.21%) Banking
6 6 (1.21%) Pharmaceutical
7 5 (1.01%) Back Office
7 5 (1.01%) Legal
7 5 (1.01%) Mandarin Language
8 2 (0.40%) Advertising
8 2 (0.40%) Aerospace
8 2 (0.40%) Billing
8 2 (0.40%) Electronics
9 1 (0.20%) Automotive
9 1 (0.20%) Financial Institution
9 1 (0.20%) Front Office
9 1 (0.20%) Games
9 1 (0.20%) Publishing
Libraries, Frameworks & Software Standards
1 8 (1.62%) .NET
2 6 (1.21%) jQuery
2 6 (1.21%) Web Services
3 5 (1.01%) .NET Framework
4 3 (0.61%) HTML
5 2 (0.40%) COM
5 2 (0.40%) XML
6 1 (0.20%) Classic ASP
6 1 (0.20%) CSS
6 1 (0.20%) EDI
6 1 (0.20%) FIX Protocol
6 1 (0.20%) JSON
6 1 (0.20%) Twitter Bootstrap
Miscellaneous
1 24 (4.85%) Driving Licence
2 19 (3.84%) iPad
3 16 (3.23%) CMDB
4 11 (2.22%) Management Information System
5 10 (2.02%) Analytical Skills
6 8 (1.62%) Client/Server
7 7 (1.41%) Data Centre
8 6 (1.21%) iPhone
8 6 (1.21%) Smartphone
9 5 (1.01%) Biotechnology
10 4 (0.81%) AS400
10 4 (0.81%) CCTV
10 4 (0.81%) User Experience
11 3 (0.61%) Blackberry
11 3 (0.61%) Computer Science
11 3 (0.61%) e-Health
11 3 (0.61%) EPoS
11 3 (0.61%) Mobile App
12 2 (0.40%) Handset
12 2 (0.40%) Public Cloud
Operating Systems
1 356 (71.92%) Windows
2 168 (33.94%) Windows Server
3 151 (30.51%) Windows 7
4 104 (21.01%) Windows Server 2012
5 96 (19.39%) Windows Server 2008
6 90 (18.18%) Windows 8
7 85 (17.17%) Windows 10
8 32 (6.46%) Windows Server 2003
9 31 (6.26%) Windows XP
10 30 (6.06%) Android
11 28 (5.66%) Linux
12 17 (3.43%) Apple iOS
13 14 (2.83%) Mac OS
14 10 (2.02%) Unix
15 8 (1.62%) Mac OS X
16 3 (0.61%) Ubuntu
17 2 (0.40%) Windows Vista
18 1 (0.20%) CentOS
18 1 (0.20%) Red Hat Enterprise Linux
18 1 (0.20%) Windows Mobile
Processes & Methodologies
1 63 (12.73%) ITIL
2 18 (3.64%) Service Management
3 16 (3.23%) CRM
3 16 (3.23%) Service Delivery
4 15 (3.03%) Change Management
4 15 (3.03%) Data Protection
4 15 (3.03%) Root Cause Analysis
5 11 (2.22%) Continuous Improvement
6 10 (2.02%) Change Control
7 9 (1.82%) ERP
7 9 (1.82%) Network Planning
7 9 (1.82%) Project Management
7 9 (1.82%) Time Management
8 8 (1.62%) Disaster Recovery
8 8 (1.62%) Kalman Filter
8 8 (1.62%) Stakeholder Management
8 8 (1.62%) Web Filtering
9 7 (1.41%) Email Filtering
9 7 (1.41%) Migration
10 6 (1.21%) Incident Management
Programming Languages
1 48 (9.70%) SQL
2 11 (2.22%) JavaScript
3 10 (2.02%) PowerShell
4 9 (1.82%) C
5 5 (1.01%) PHP
5 5 (1.01%) Python
6 3 (0.61%) VBScript
7 2 (0.40%) C#
7 2 (0.40%) Java
7 2 (0.40%) RPG
8 1 (0.20%) Bash Shell
8 1 (0.20%) Perl
8 1 (0.20%) PL/SQL
8 1 (0.20%) Shell Script
8 1 (0.20%) T-SQL
Qualifications
1 54 (10.91%) Microsoft Certification
2 29 (5.86%) Cisco Certification
3 28 (5.66%) Degree
4 25 (5.05%) CCNA
5 22 (4.44%) MCSE
6 14 (2.83%) ITIL Certification
6 14 (2.83%) MCP
7 12 (2.42%) A+ Certification
8 11 (2.22%) MCSA
9 10 (2.02%) Network+ Certification
9 10 (2.02%) Security Cleared
10 8 (1.62%) CCNP
10 8 (1.62%) SC Cleared
11 7 (1.41%) CCVP
11 7 (1.41%) ITIL Foundation Certificate
11 7 (1.41%) MCITP
12 5 (1.01%) DBS Check
12 5 (1.01%) MCTS
13 4 (0.81%) VMware Certified Professional (VCP)
14 3 (0.61%) JNCIA
Quality Assurance & Compliance
1 60 (12.12%) SLA
2 3 (0.61%) ISO/IEC 27001
3 1 (0.20%) PCI DSS
3 1 (0.20%) QA
System Software
1 270 (54.55%) Active Directory
2 85 (17.17%) VMware Infrastructure
3 80 (16.16%) Hyper-V
4 18 (3.64%) Terminal Services
5 10 (2.02%) XenApp
6 8 (1.62%) vSphere
7 4 (0.81%) Samba
7 4 (0.81%) Terminal Server
7 4 (0.81%) VMware ESXi
8 2 (0.40%) VMware Server
9 1 (0.20%) Citrix Presentation Server
9 1 (0.20%) Microsoft Virtual Server
9 1 (0.20%) Virtual Desktop
9 1 (0.20%) Virtual Machines
9 1 (0.20%) Virtual Servers
9 1 (0.20%) VMware ESX
9 1 (0.20%) VMware Workstation
9 1 (0.20%) XenDesktop
Systems Management
1 14 (2.83%) SCCM
2 13 (2.63%) Backup Exec
3 9 (1.82%) Systems Management Server (SMS)
4 6 (1.21%) NetBackup
5 5 (1.01%) WSUS
6 3 (0.61%) PaperCut
7 2 (0.40%) AirWatch
7 2 (0.40%) Failover Clustering
7 2 (0.40%) Jamf Pro
7 2 (0.40%) Microsoft Data Protection Manager
7 2 (0.40%) Norton AntiVirus
8 1 (0.20%) Cisco UCCX
8 1 (0.20%) Foglight
8 1 (0.20%) McAfee ePO
8 1 (0.20%) Nagios
8 1 (0.20%) Opscode Chef
8 1 (0.20%) SCOM
8 1 (0.20%) Symantec Endpoint Protection
8 1 (0.20%) Tivoli
Vendors
1 214 (43.23%) Microsoft
2 131 (26.46%) VMware
3 83 (16.77%) Cisco
4 58 (11.72%) Citrix
5 41 (8.28%) HP
6 33 (6.67%) Apple
7 17 (3.43%) Meraki
8 16 (3.23%) Dell
9 9 (1.82%) ZyXEL
10 8 (1.62%) Sage
11 7 (1.41%) Juniper
11 7 (1.41%) Remedy
11 7 (1.41%) SAP
11 7 (1.41%) Speakerbus
12 6 (1.21%) Adobe
12 6 (1.21%) Google
12 6 (1.21%) Symantec
12 6 (1.21%) Veeam
13 5 (1.01%) Palo Alto
14 4 (0.81%) Polycom
Stockport, Cheshire
Search Consultancy
Posted: 3 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 - £23000 per annum
Posted: 3 days ago
Harrogate, North Yorkshire
Senitor Associates
Salary: £28000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £25000 - £28000 per annum
Posted: 3 days ago
Stockport, Cheshire
Search Consultancy
Posted: 2 days ago
Maidstone, Kent
Ashdown IT
Salary: £20000 - £25000 per annum + Excellent benefits
Posted: 4 days ago
Hitchin, Hertfordshire
Jagger Talent
Salary: From £20,000 to £25,000 per annum
Posted: 4 days ago
Burton-On-Trent, Staffordshire
Oscar
Posted: 3 days ago
Peterborough, Cambridgeshire
Broster Buchanan
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Itecco
Salary: £23000 - £28000 per annum + Bonus + MORE
Posted: 4 days ago
Dewsbury, West Yorkshire
Itecco
Salary: £18000 - £20000 per annum + gym / pension / insurance
Posted: 3 days ago
London
Ashdown IT
Salary: £28000 - £30000 per annum + Additional benefits
Posted: 4 days ago
Nottingham, Nottinghamshire
Itecco
Salary: £25000 - £30000 per annum + Bonus + MORE
Posted: 5 days ago
Wellingborough, Northamptonshire
Oscar
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Bingley, West Yorkshire
Itecco
Salary: £18000 - £21000 per annum + Training
Posted: 6 days ago
Stockport, Cheshire
Recital Consulting
Salary: From £20,000 to £22,000 per annum
Posted: 5 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum + 30 days holiday + pension
Posted: 3 days ago
Portsmouth, Hampshire
Rullion
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Dereham
Recruitment Genius Ltd
Salary: £15000 - £18000 per annum
Posted: 10 days ago
South West London
Thomas's London Day Schools
Salary: Competitive salary and conditions are offered.
Posted: 10 days ago
Manchester, Lancashire
onezeero.
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Castleford
Hays Specialist Recruitment
Salary: £20000 - £23000 per annum
Posted: 9 days ago
Nottingham, Nottinghamshire
Itecco
Salary: £25000 per annum
Posted: 6 days ago
Wells-next-the-sea, Norfolk
Monica Vinader LTD
Salary: Excellent
Posted: 4 days ago
London, UK
Preferred Hotels & Resorts
Salary: Highly Competitive plus benefits
Posted: 5 days ago
Brentwood, Essex
Oscar
Salary: £30000 - £36000 per annum + Benefits
Posted: 2 days ago
Doncaster
Hays Specialist Recruitment
Salary: £25000.00 - £35000.00 per annum
Posted: 10 days ago
Reading
Deerfoot IT Resources Ltd
Salary: £18000 - £22323 per annum + Benefits
Posted: 12 days ago
Burnley
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £20000.00 per annum
Posted: 25 days ago