Support Technician Jobs in England

Support Technician
UK > England

The median Support Technician salary in England is £31,500 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 413 284 544
Rank change year-on-year -129 +260 +301
Permanent jobs requiring a Support Technician 288 855 414
As % of all permanent jobs advertised in England 0.60% 0.97% 0.48%
As % of the Job Titles category 0.66% 1.02% 0.52%
Number of salaries quoted 156 738 251
10th Percentile £26,750 £21,250 £22,750
25th Percentile £28,500 £24,000 £24,750
Median annual salary (50th Percentile) £31,500 £27,000 £29,000
Median % change year-on-year +16.67% -6.90% +11.54%
75th Percentile £36,125 £30,000 £33,250
90th Percentile £40,000 £34,325 £37,500
UK median annual salary £31,500 £27,000 £29,000
% change year-on-year +16.67% -6.90% +13.73%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,919 83,679 79,671
% of permanent jobs with a recognized job title 90.79% 94.64% 91.48%
Number of salaries quoted 23,116 62,210 50,998
10th Percentile £29,250 £28,500 £32,750
25th Percentile £41,250 £38,084 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,800
Median % change year-on-year +6.67% -13.65% +1.33%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Support Technician
Job Vacancy Trend in England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Technician in England

Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Technician in England.

Salary trend for Support Technician in England

Support Technician
Salary Histogram in England

Salary distribution for jobs citing Support Technician in England over the 6 months to 28 May 2025.

Salary histogram for Support Technician in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the England region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -31 97 £32,500 +20.37% 85
South West +139 70 £30,000 +9.09% 47
North of England -90 41 £30,000 +9.09% 107
East of England -66 36 £35,000 +32.08% 47
Yorkshire 0 35 £30,000 +13.21% 45
London +100 23 £42,500 +41.67% 37
Midlands -70 21 £28,000 +7.69% 74
East Midlands -32 15 £27,500 +5.77% 28
West Midlands +5 6 £28,500 +9.62% 41
North West -72 6 £26,500 -5.36% 51
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 28 May 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Technician in the job title.

1 176 (61.11%) Customer Service
2 123 (42.71%) Social Skills
3 110 (38.19%) Windows
4 107 (37.15%) Problem-Solving
5 102 (35.42%) Manufacturing
6 98 (34.03%) Customer Experience
7 97 (33.68%) Microsoft
8 92 (31.94%) Service Delivery
9 91 (31.60%) NVQ Level 4
9 91 (31.60%) Technical Analysis
9 91 (31.60%) Coaching
10 88 (30.56%) Microsoft 365
11 83 (28.82%) Active Directory
12 58 (20.14%) Windows Server
13 46 (15.97%) Microsoft Exchange
14 44 (15.28%) Azure
15 36 (12.50%) ITIL
16 33 (11.46%) VMware
17 29 (10.07%) Microsoft Intune
18 28 (9.72%) VMware Infrastructure
18 28 (9.72%) Firewall
18 28 (9.72%) Microsoft Office
19 27 (9.38%) SLA
20 24 (8.33%) Cybersecurity
21 23 (7.99%) Windows 10
21 23 (7.99%) Mac OS
22 22 (7.64%) Apple
23 21 (7.29%) DNS
23 21 (7.29%) SharePoint
23 21 (7.29%) Analytical Skills

Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (15.97%) Microsoft Exchange
2 21 (7.29%) SharePoint
3 6 (2.08%) Exchange Server 2013
4 1 (0.35%) Exchange Server 2003
4 1 (0.35%) Exchange Server 2007
4 1 (0.35%) Exchange Server 2010
Applications
1 28 (9.72%) Microsoft Office
2 7 (2.43%) Microsoft Excel
Business Applications
1 4 (1.39%) NetSuite
Cloud Services
1 88 (30.56%) Microsoft 365
2 44 (15.28%) Azure
3 21 (7.29%) Entra ID
4 12 (4.17%) OneDrive
5 9 (3.13%) AWS
6 3 (1.04%) Google Workspace
7 1 (0.35%) SaaS
Communications & Networking
1 28 (9.72%) Firewall
2 21 (7.29%) DNS
3 19 (6.60%) TCP/IP
4 18 (6.25%) DHCP
5 12 (4.17%) LAN
5 12 (4.17%) VLAN
6 9 (3.13%) Wi-Fi
6 9 (3.13%) Wireless
7 7 (2.43%) IP Telephony
7 7 (2.43%) VPN
7 7 (2.43%) WAN
8 6 (2.08%) VoIP
9 5 (1.74%) PBX
9 5 (1.74%) RTP
9 5 (1.74%) SAN
9 5 (1.74%) Softphone
10 4 (1.39%) ADSL
10 4 (1.39%) Remote Desktop
11 3 (1.04%) 4G
11 3 (1.04%) Cisco IOS
Database & Business Intelligence
1 7 (2.43%) Amazon RDS
Development Applications
1 1 (0.35%) JIRA
1 1 (0.35%) Visual Studio
General
1 123 (42.71%) Social Skills
2 102 (35.42%) Manufacturing
3 21 (7.29%) Analytical Skills
4 20 (6.94%) Finance
5 19 (6.60%) Retail
6 17 (5.90%) Legal
7 7 (2.43%) Back Office
8 6 (2.08%) Local Government
8 6 (2.08%) Telecoms
9 5 (1.74%) Law
9 5 (1.74%) Marketing
10 4 (1.39%) Multimedia
11 3 (1.04%) Electronics
11 3 (1.04%) Inclusion and Diversity
12 1 (0.35%) German Language
12 1 (0.35%) Organisational Skills
Libraries, Frameworks & Software Standards
1 5 (1.74%) CSS
1 5 (1.74%) HTML
2 1 (0.35%) FreeSWITCH
2 1 (0.35%) Node.js
Miscellaneous
1 20 (6.94%) Driving Licence
2 16 (5.56%) Onboarding
3 5 (1.74%) Replication
4 4 (1.39%) Management Information System
5 3 (1.04%) Digital Signage
6 2 (0.69%) Operational Technology
6 2 (0.69%) Self-Motivation
7 1 (0.35%) CCTV
7 1 (0.35%) Data Centre
7 1 (0.35%) iPad
7 1 (0.35%) Smartphone
Operating Systems
1 110 (38.19%) Windows
2 58 (20.14%) Windows Server
3 23 (7.99%) Mac OS
3 23 (7.99%) Windows 10
4 18 (6.25%) Android
5 10 (3.47%) Linux
6 6 (2.08%) Windows 7
7 4 (1.39%) Apple iOS
7 4 (1.39%) Mac OS X
8 1 (0.35%) OpenBSD
8 1 (0.35%) Windows Server 2016
8 1 (0.35%) Windows Server 2019
8 1 (0.35%) Windows Vista
8 1 (0.35%) Windows XP
Processes & Methodologies
1 176 (61.11%) Customer Service
2 107 (37.15%) Problem-Solving
3 98 (34.03%) Customer Experience
4 92 (31.94%) Service Delivery
5 91 (31.60%) Coaching
5 91 (31.60%) Technical Analysis
6 36 (12.50%) ITIL
7 24 (8.33%) Cybersecurity
8 14 (4.86%) Migration
9 13 (4.51%) Time Management
10 11 (3.82%) ERP
10 11 (3.82%) Inventory Management
10 11 (3.82%) Service Management
11 10 (3.47%) Collaborative Working
11 10 (3.47%) Mobile Device Management
11 10 (3.47%) Validation
12 8 (2.78%) Patch Management
12 8 (2.78%) User Experience
13 7 (2.43%) Customer Acquisition
13 7 (2.43%) Ticket Management
Programming Languages
1 8 (2.78%) PowerShell
2 7 (2.43%) SQL
Qualifications
1 91 (31.60%) NVQ Level 4
2 18 (6.25%) Degree
3 15 (5.21%) Microsoft Certification
4 14 (4.86%) A+ Certification
4 14 (4.86%) SC Cleared
4 14 (4.86%) Security Cleared
5 7 (2.43%) CTC Cleared
6 6 (2.08%) Azure Certification
6 6 (2.08%) ITIL Foundation Certificate
7 2 (0.69%) Computer Science Degree
7 2 (0.69%) DBS Check
8 1 (0.35%) CCNP
8 1 (0.35%) Cisco Certification
8 1 (0.35%) Network+ Certification
Quality Assurance & Compliance
1 27 (9.38%) SLA
2 9 (3.13%) Cyber Essentials
3 5 (1.74%) Cyber Essentials PLUS
3 5 (1.74%) ISO/IEC 27001
4 1 (0.35%) GDPR
System Software
1 83 (28.82%) Active Directory
2 28 (9.72%) VMware Infrastructure
3 13 (4.51%) Hyper-V
4 7 (2.43%) Terminal Services
5 4 (1.39%) Virtual Desktop
Systems Management
1 29 (10.07%) Microsoft Intune
2 9 (3.13%) SCCM
3 5 (1.74%) AirWatch
4 1 (0.35%) Autotask
Vendors
1 97 (33.68%) Microsoft
2 33 (11.46%) VMware
3 22 (7.64%) Apple
4 12 (4.17%) Cisco
5 10 (3.47%) IFS
6 6 (2.08%) Citrix
7 5 (1.74%) arcserve
7 5 (1.74%) BroadSoft
7 5 (1.74%) Polycom
7 5 (1.74%) Yealink
8 4 (1.39%) Dell
8 4 (1.39%) N-able
8 4 (1.39%) Oracle
8 4 (1.39%) Progress
8 4 (1.39%) Sophos
8 4 (1.39%) Veeam
9 3 (1.04%) Google
10 1 (0.35%) Datto
10 1 (0.35%) Freshdesk
10 1 (0.35%) ServiceNow