The median annual salary for a Support Technician was £22,500 in advertised job vacancies in England during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
UK / England
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 605 662 584
Rank change year-on-year +57 -78  
Permanent jobs requiring a Support Technician 259 249 400
As % of all permanent IT jobs advertised in England 0.31% 0.27% 0.38%
As % of the Job Titles category 0.33% 0.28% 0.40%
Number of salaries quoted 230 220 352
Median salary £22,500 £22,500 £22,500
90% offered a salary of more than £18,500 £18,500 £18,500
10% offered a salary of more than £30,000 £32,500 £35,000
UK excluding London median salary £22,500 £22,000 £21,500
% change year-on-year +2.27% +2.32%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 79382 89280 100510
As % of all permanent IT job vacancies advertised in England 95.99% 96.54% 96.64%
Number of salaries quoted 65298 76096 83752
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Technician
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Support Technician in the job title.

Job vacancy trend for Support Technician in England

Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in England.

Salary trend for Support Technician in England

Support Technician
Salary Histogram in England

The salary distribution of IT jobs citing Support Technician in England over the 3 months to 24 June 2017.

Salary histogram for Support Technician in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the England region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +57 64 £21,000 -12.50% 9
East of England +28 57 £24,000 +4.34% 14
North West -35 36 £22,000 - 10
Yorkshire +10 33 £21,000 -9.67% 7
London +7 24 £27,000 - 4
South West +11 22 £24,064 +13.33% 9
West Midlands +9 16 £23,000 +14.79% 6
East Midlands 0 7 £22,500 +2.27% 2
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 June 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Support Technician in the job title.

1 303 (69.82%) Windows
2 227 (52.30%) Active Directory
3 205 (47.24%) Microsoft
4 124 (28.57%) Windows Server
5 106 (24.42%) Microsoft Office
6 105 (24.19%) VMware
6 105 (24.19%) Windows 7
7 104 (23.96%) MS Exchange
8 75 (17.28%) Office 365
9 69 (15.90%) ITIL
10 65 (14.98%) Windows 10
11 64 (14.75%) SLA
11 64 (14.75%) Cisco
12 60 (13.82%) Windows 8
13 59 (13.59%) SQL
14 56 (12.90%) VMware Infrastructure
15 53 (12.21%) Microsoft Certification
16 52 (11.98%) Citrix
17 48 (11.06%) Firewall
17 48 (11.06%) TCP/IP
18 47 (10.83%) Windows Server 2012
19 46 (10.60%) DNS
20 45 (10.37%) WAN
20 45 (10.37%) LAN
21 43 (9.91%) Apple
21 43 (9.91%) Hyper-V
22 42 (9.68%) DHCP
23 40 (9.22%) Windows Server 2008
24 39 (8.99%) SQL Server
25 38 (8.76%) VPN

Support Technician Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 104 (23.96%) MS Exchange
2 22 (5.07%) Exchange Server 2010
3 16 (3.69%) Exchange Server 2013
4 15 (3.46%) Skype for Business
5 13 (3.00%) IIS
5 13 (3.00%) SharePoint
6 7 (1.61%) Exchange Server 2003
7 5 (1.15%) SAS
8 4 (0.92%) Exchange Server 2007
9 3 (0.69%) IBM Notes
9 3 (0.69%) JBoss
10 2 (0.46%) MindAlign
10 2 (0.46%) Office Communications Server
11 1 (0.23%) Apache
11 1 (0.23%) Tomcat
11 1 (0.23%) WordPress
Applications
1 106 (24.42%) Microsoft Office
2 15 (3.46%) Microsoft Excel
3 3 (0.69%) Adobe Premiere
3 3 (0.69%) Inkscape
3 3 (0.69%) Microsoft PowerPoint
3 3 (0.69%) Photoshop
4 1 (0.23%) Adobe Creative Suite
4 1 (0.23%) Spreadsheet
Business Applications
1 3 (0.69%) Sage X3
2 2 (0.46%) Sage 1000
2 2 (0.46%) SAP CRM
3 1 (0.23%) Dynamics CRM
3 1 (0.23%) Infor M3
3 1 (0.23%) Magento
3 1 (0.23%) Oracle Financials
3 1 (0.23%) SAP BPC
3 1 (0.23%) SAP Business One
Cloud Services
1 75 (17.28%) Office 365
2 6 (1.38%) Amazon AWS
2 6 (1.38%) Microsoft Azure
3 5 (1.15%) G Suite
4 4 (0.92%) SaaS
5 2 (0.46%) Slack
5 2 (0.46%) Trello
6 1 (0.23%) Cloud Computing
6 1 (0.23%) Mimecast
Communications & Networking
1 48 (11.06%) Firewall
1 48 (11.06%) TCP/IP
2 46 (10.60%) DNS
3 45 (10.37%) LAN
3 45 (10.37%) WAN
4 42 (9.68%) DHCP
5 38 (8.76%) VPN
6 23 (5.30%) SAN
7 22 (5.07%) Wi-Fi
8 17 (3.92%) VLAN
8 17 (3.92%) VoIP
8 17 (3.92%) Wireless
9 14 (3.23%) Internet
10 13 (3.00%) Remote Desktop
11 8 (1.84%) iSCSI
11 8 (1.84%) Network Security
12 7 (1.61%) Cisco ASA
13 6 (1.38%) Broadband
13 6 (1.38%) Cisco IOS
14 5 (1.15%) Ethernet
Database & Business Intelligence
1 39 (8.99%) SQL Server
2 7 (1.61%) MySQL
3 6 (1.38%) SQL Server 2012
3 6 (1.38%) SQL Server 2014
4 5 (1.15%) SQL Server 2008
5 2 (0.46%) Crystal Reports
5 2 (0.46%) DB2
5 2 (0.46%) Informix
5 2 (0.46%) Relational Database
5 2 (0.46%) SQL Server Integration Services
6 1 (0.23%) FileMaker
6 1 (0.23%) Oracle Database
6 1 (0.23%) SAP BW
6 1 (0.23%) SQL Server 2005
6 1 (0.23%) SQL Server Reporting Services
Development Applications
1 5 (1.15%) JIRA
General
1 24 (5.53%) Finance
2 15 (3.46%) Retail
3 14 (3.23%) Telecoms
4 8 (1.84%) Law
5 4 (0.92%) Mandarin Language
5 4 (0.92%) Marketing
6 3 (0.69%) Advertising
6 3 (0.69%) Banking
6 3 (0.69%) Legal
6 3 (0.69%) Manufacturing
7 2 (0.46%) Back Office
7 2 (0.46%) Games
8 1 (0.23%) Electronics
8 1 (0.23%) Financial Institution
8 1 (0.23%) Front Office
8 1 (0.23%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (1.61%) HTML
2 5 (1.15%) XML
3 4 (0.92%) .NET
3 4 (0.92%) CSS
3 4 (0.92%) JSON
4 3 (0.69%) ASP.NET
5 2 (0.46%) ASP.NET MVC
5 2 (0.46%) JMS
5 2 (0.46%) XMPP
6 1 (0.23%) EDI
6 1 (0.23%) FIX Protocol
6 1 (0.23%) Middleware
Miscellaneous
1 27 (6.22%) Driving Licence
2 25 (5.76%) iPad
3 15 (3.46%) Smartphone
4 12 (2.76%) CMDB
5 9 (2.07%) Analytical Skills
6 8 (1.84%) Data Centre
7 7 (1.61%) Computer Science
7 7 (1.61%) EPoS
8 5 (1.15%) Fat Client
8 5 (1.15%) Mobile App
8 5 (1.15%) Thin Client
9 4 (0.92%) AS400
9 4 (0.92%) iPhone
9 4 (0.92%) User Experience
10 3 (0.69%) 3D Printing
10 3 (0.69%) Client/Server
10 3 (0.69%) Video Conferencing
11 2 (0.46%) CCTV
11 2 (0.46%) Linux Command Line
11 2 (0.46%) Management Information System
Operating Systems
1 303 (69.82%) Windows
2 124 (28.57%) Windows Server
3 105 (24.19%) Windows 7
4 65 (14.98%) Windows 10
5 60 (13.82%) Windows 8
6 47 (10.83%) Windows Server 2012
7 40 (9.22%) Windows Server 2008
8 32 (7.37%) Android
9 22 (5.07%) Apple iOS
10 21 (4.84%) Linux
11 18 (4.15%) Windows Server 2003
12 15 (3.46%) Windows XP
13 10 (2.30%) Mac OS
13 10 (2.30%) Mac OS X
14 5 (1.15%) Unix
14 5 (1.15%) Windows Vista
15 4 (0.92%) Ubuntu
16 3 (0.69%) AIX
16 3 (0.69%) Solaris
17 2 (0.46%) CentOS
Processes & Methodologies
1 69 (15.90%) ITIL
2 21 (4.84%) Change Management
3 19 (4.38%) Data Protection
4 17 (3.92%) Time Management
5 14 (3.23%) ERP
6 12 (2.76%) Disaster Recovery
6 12 (2.76%) Server Virtualisation
7 11 (2.53%) CRM
7 11 (2.53%) Incident Management
7 11 (2.53%) Service Delivery
7 11 (2.53%) Service Management
7 11 (2.53%) Software Deployment
8 10 (2.30%) Hardware Maintenance
8 10 (2.30%) ITSM
8 10 (2.30%) Server Building
9 9 (2.07%) Change Control
9 9 (2.07%) Continuous Improvement
9 9 (2.07%) Network Monitoring
10 8 (1.84%) Project Management
10 8 (1.84%) Root Cause Analysis
Programming Languages
1 59 (13.59%) SQL
2 18 (4.15%) PowerShell
3 9 (2.07%) C
4 4 (0.92%) Bash Shell
4 4 (0.92%) JavaScript
4 4 (0.92%) Perl
5 3 (0.69%) C#
5 3 (0.69%) Python
5 3 (0.69%) VBScript
6 2 (0.46%) Java
7 1 (0.23%) ANSI C
7 1 (0.23%) C++
7 1 (0.23%) Embedded C
7 1 (0.23%) PHP
7 1 (0.23%) PL/SQL
7 1 (0.23%) Shell Script
7 1 (0.23%) T-SQL
Qualifications
1 53 (12.21%) Microsoft Certification
2 30 (6.91%) Degree
3 22 (5.07%) MCP
3 22 (5.07%) MCSE
4 19 (4.38%) A+ Certification
4 19 (4.38%) Cisco Certification
5 17 (3.92%) CCNA
6 13 (3.00%) MCSA
7 12 (2.76%) ITIL Certification
7 12 (2.76%) MCITP
8 10 (2.30%) DBS Check
9 9 (2.07%) Network+ Certification
10 6 (1.38%) MCDST
10 6 (1.38%) Security Cleared
11 5 (1.15%) HND
11 5 (1.15%) SC Cleared
12 4 (0.92%) ITIL Foundation Certificate
13 3 (0.69%) Master's Degree
13 3 (0.69%) VMware Certified Professional (VCP)
14 2 (0.46%) JNCIA
Quality Assurance & Compliance
1 64 (14.75%) SLA
2 4 (0.92%) QA
3 2 (0.46%) ISO/IEC 27001
4 1 (0.23%) ISO 9001
4 1 (0.23%) PCI DSS
System Software
1 227 (52.30%) Active Directory
2 56 (12.90%) VMware Infrastructure
3 43 (9.91%) Hyper-V
4 14 (3.23%) vSphere
4 14 (3.23%) XenApp
5 11 (2.53%) Terminal Services
6 5 (1.15%) Terminal Server
6 5 (1.15%) VMware ESXi
7 4 (0.92%) Microsoft Virtual Server
8 3 (0.69%) XenDesktop
9 2 (0.46%) Firmware
9 2 (0.46%) Sendmail
9 2 (0.46%) Virtual Machines
10 1 (0.23%) Citrix Presentation Server
10 1 (0.23%) Docker
10 1 (0.23%) Samba
10 1 (0.23%) Virtual Servers
10 1 (0.23%) VirtualBox
Systems Management
1 15 (3.46%) SCCM
2 10 (2.30%) WSUS
3 6 (1.38%) Systems Management Server (SMS)
4 5 (1.15%) Failover Clustering
4 5 (1.15%) Microsoft Data Protection Manager
5 3 (0.69%) Nagios
5 3 (0.69%) Tivoli
6 2 (0.46%) Backup Exec
6 2 (0.46%) Netcool
6 2 (0.46%) Netcool/OMNIbus
6 2 (0.46%) Tivoli Monitoring
6 2 (0.46%) ZABBIX
7 1 (0.23%) AirWatch
7 1 (0.23%) Foglight
7 1 (0.23%) Kubernetes
7 1 (0.23%) MAILsweeper
7 1 (0.23%) Norton AntiVirus
7 1 (0.23%) Symantec Endpoint Protection
Vendors
1 205 (47.24%) Microsoft
2 105 (24.19%) VMware
3 64 (14.75%) Cisco
4 52 (11.98%) Citrix
5 43 (9.91%) Apple
6 32 (7.37%) HP
7 13 (3.00%) Meraki
7 13 (3.00%) Oracle
8 7 (1.61%) Juniper
8 7 (1.61%) LANDesk
8 7 (1.61%) Sage
8 7 (1.61%) SAP
8 7 (1.61%) Veeam
9 5 (1.15%) CheckPoint
9 5 (1.15%) D-Link
9 5 (1.15%) NetApp
9 5 (1.15%) WatchGuard
9 5 (1.15%) ZyXEL
10 4 (0.92%) Google
10 4 (0.92%) Salesforce.com
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HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £24000.00 per annum + Benefits
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Salary: £19000.00 - £21000.00 per annum
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Lincoln, Lincolnshire
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Leeds, West Yorkshire
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Salary: From £18,000 to £21,000 per annum plus additional benefits
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Oxford, Oxfordshire
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Salary: From £18,000 to £26,000 per annum GBP 26K +Extensive benefits!
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Salary: £22000 per annum
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Salary: £18000 - £20000 per annum + Bonus + Benefits
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Salary: £21000 - £25000 per annum + benfits & training
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Salary: £20000 - £25000 per annum
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North West
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Trowbridge, Wiltshire
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Senitor Associates
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Warrington, Cheshire
Greywood Associates Limited
Salary: £23000 - £26000 per annum + bens
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Peterborough, Cambridgeshire
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Milton Keynes, Buckinghamshire
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Premier IT
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Stoke-On-Trent, Staffordshire
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