Service Delivery Manager Jobs in the East of England

Service Delivery Manager
England > East of England

The median Service Delivery Manager salary in the East of England is £48,000 per year according to job vacancies posted during the 6 months to 30 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 May 2024
Same period 2023 Same period 2022
Rank 213 225 275
Rank change year-on-year +12 +50 -103
Permanent jobs requiring a Service Delivery Manager 18 5 14
As % of all permanent jobs advertised in the East of England 0.28% 0.10% 0.20%
As % of the Job Titles category 0.30% 0.12% 0.22%
Number of salaries quoted 16 4 9
10th Percentile - £31,500 £47,250
25th Percentile £37,000 £33,750 £50,000
Median annual salary (50th Percentile) £48,000 £36,250 £55,000
Median % change year-on-year +32.41% -34.09% +7.32%
75th Percentile £56,250 £50,000 £62,500
90th Percentile £67,500 £70,250 £63,000
England median annual salary £52,500 £62,500 £60,000
% change year-on-year -16.00% +4.17% +14.29%

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,051 4,109 6,407
% of permanent jobs with a recognized job title 93.97% 83.45% 93.19%
Number of salaries quoted 4,612 2,132 2,922
10th Percentile £25,809 £26,250 £27,500
25th Percentile £31,250 £36,356 £35,165
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £62,500 £67,500 £65,000
90th Percentile £75,000 £80,000 £77,500
England median annual salary £52,500 £60,567 £60,000
% change year-on-year -13.32% +0.95% +9.09%

Service Delivery Manager
Job Vacancy Trend in the East of England

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Delivery Manager in the East of England

Service Delivery Manager
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Service Delivery Manager in the East of England.

Salary trend for Service Delivery Manager in the East of England

Service Delivery Manager
Salary Histogram in the East of England

Salary distribution for jobs citing Service Delivery Manager in the East of England over the 6 months to 30 May 2024.

Salary histogram for Service Delivery Manager in the East of England

Service Delivery Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the East of England region over the 6 months to 30 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +10 10 £45,750 - 3
Norfolk - 4 £50,000 -
Essex +9 3 £40,000 -48.39%
Bedfordshire - 1 £30,000 - 2
Service Delivery Manager
England

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 30 May 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Service Delivery Manager in the job title.

1 18 (100.00%) Service Delivery
2 12 (66.67%) Social Skills
3 8 (44.44%) SLA
4 7 (38.89%) Microsoft
5 6 (33.33%) ITIL
5 6 (33.33%) Stakeholder Management
6 5 (27.78%) Degree
6 5 (27.78%) Customer Service
6 5 (27.78%) Presales
6 5 (27.78%) SaaS
7 4 (22.22%) Problem Management
7 4 (22.22%) Time Management
7 4 (22.22%) Service Delivery Management
7 4 (22.22%) ConnectWise
7 4 (22.22%) Microsoft Office
7 4 (22.22%) CRM
8 3 (16.67%) Finance
8 3 (16.67%) Presentation Skills
8 3 (16.67%) Mobile App
8 3 (16.67%) Marketing
8 3 (16.67%) Onboarding
8 3 (16.67%) Customer Retention
8 3 (16.67%) Customer Experience
9 2 (11.11%) Microsoft 365
9 2 (11.11%) Mentoring
9 2 (11.11%) ServiceNow
9 2 (11.11%) Performance Management
9 2 (11.11%) Problem-Solving
9 2 (11.11%) Contract Negotiation
9 2 (11.11%) Virtual Servers

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (22.22%) Microsoft Office
2 1 (5.56%) Microsoft Excel
Business Applications
1 1 (5.56%) Oracle ERP
Cloud Services
1 5 (27.78%) SaaS
2 2 (11.11%) Microsoft 365
3 1 (5.56%) Azure
3 1 (5.56%) Entra ID
General
1 12 (66.67%) Social Skills
2 3 (16.67%) Finance
2 3 (16.67%) Marketing
2 3 (16.67%) Presentation Skills
3 2 (11.11%) Inclusion and Diversity
3 2 (11.11%) Law
4 1 (5.56%) Billing
4 1 (5.56%) Retail
Miscellaneous
1 3 (16.67%) Mobile App
1 3 (16.67%) Onboarding
Operating Systems
1 1 (5.56%) Windows
1 1 (5.56%) Windows Server
Processes & Methodologies
1 18 (100.00%) Service Delivery
2 6 (33.33%) ITIL
2 6 (33.33%) Stakeholder Management
3 5 (27.78%) Customer Service
3 5 (27.78%) Presales
4 4 (22.22%) CRM
4 4 (22.22%) Problem Management
4 4 (22.22%) Service Delivery Management
4 4 (22.22%) Time Management
5 3 (16.67%) Customer Experience
5 3 (16.67%) Customer Retention
6 2 (11.11%) Change Management
6 2 (11.11%) Collaborative Working
6 2 (11.11%) Contract Negotiation
6 2 (11.11%) Mentoring
6 2 (11.11%) Performance Management
6 2 (11.11%) Problem-Solving
7 1 (5.56%) Cost Reduction
7 1 (5.56%) People Management
7 1 (5.56%) Project Delivery
Qualifications
1 5 (27.78%) Degree
2 2 (11.11%) ITIL Certification
3 1 (5.56%) SC Cleared
3 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 8 (44.44%) SLA
System Software
1 2 (11.11%) Virtual Servers
2 1 (5.56%) Active Directory
Vendors
1 7 (38.89%) Microsoft
2 4 (22.22%) ConnectWise
3 2 (11.11%) Dell
3 2 (11.11%) ServiceNow
4 1 (5.56%) Cadence
4 1 (5.56%) Oracle