Service Delivery Manager Jobs in England

Service Delivery Manager
UK > England

The median Service Delivery Manager salary in England is £62,500 per year, according to job vacancies posted during the 6 months leading to 30 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 649 496 729
Rank change year-on-year -153 +233 +130
Permanent jobs requiring a Service Delivery Manager 36 380 168
As % of all permanent jobs advertised in England 0.074% 0.42% 0.19%
As % of the Job Titles category 0.081% 0.45% 0.21%
Number of salaries quoted 30 220 139
10th Percentile £47,375 £32,750 £42,360
25th Percentile £52,875 £41,250 £51,000
Median annual salary (50th Percentile) £62,500 £53,000 £62,500
Median % change year-on-year +17.92% -15.20% +4.17%
75th Percentile £70,000 £69,063 £71,750
90th Percentile £80,500 £75,000 £95,000
UK median annual salary £61,250 £52,500 £60,000
% change year-on-year +16.67% -12.50% -

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,450 84,705 79,000
% of permanent jobs with a recognized job title 90.78% 94.67% 91.45%
Number of salaries quoted 23,451 62,722 50,420
10th Percentile £29,250 £28,500 £32,750
25th Percentile £41,000 £38,070 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,800
Median % change year-on-year +6.67% -13.65% +1.33%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £96,952 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Service Delivery Manager
Job Vacancy Trend in England

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery Manager in England

Service Delivery Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery Manager in England.

Salary trend for Service Delivery Manager in England

Service Delivery Manager
Salary Histogram in England

Salary distribution for jobs citing Service Delivery Manager in England over the 6 months to 30 May 2025.

Salary histogram for Service Delivery Manager in England

Service Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the England region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -17 17 £70,000 +2.69% 16
Midlands +46 6 £54,000 +11.05% 7
South East +25 5 £57,500 +32.18% 17
North of England +9 5 £58,000 +16.00% 18
North West -10 4 £58,000 +18.97% 13
East Midlands +35 3 £55,500 +58.57% 1
West Midlands +29 3 £48,750 -22.00% 5
East of England +31 2 £61,250 +27.60% 1
Yorkshire +36 1 - - 2
Service Delivery Manager
UK

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 30 May 2025, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Delivery Manager in the job title.

1 36 (100.00%) Service Delivery
2 27 (75.00%) ITIL
3 11 (30.56%) Service Management
3 11 (30.56%) Continuous Improvement
4 10 (27.78%) Cybersecurity
4 10 (27.78%) Social Skills
4 10 (27.78%) Customer Service
5 9 (25.00%) ITSM
5 9 (25.00%) Finance
5 9 (25.00%) Microsoft
6 8 (22.22%) Problem-Solving
7 7 (19.44%) Service Design
7 7 (19.44%) Project Management
7 7 (19.44%) ITIL Certification
7 7 (19.44%) ServiceNow
8 6 (16.67%) People Management
8 6 (16.67%) Data Protection
8 6 (16.67%) SLA
8 6 (16.67%) Stakeholder Management
9 5 (13.89%) Risk Management
9 5 (13.89%) Change Management
9 5 (13.89%) Asset Management
9 5 (13.89%) Incident Management
9 5 (13.89%) Analytical Skills
9 5 (13.89%) Project Delivery
10 4 (11.11%) Customer Experience
10 4 (11.11%) IT Governance
10 4 (11.11%) Visualisation
10 4 (11.11%) Azure
10 4 (11.11%) Performance Metrics

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (8.33%) Microsoft Office
Business Applications
1 1 (2.78%) Shopify
Cloud Services
1 4 (11.11%) Azure
2 3 (8.33%) Microsoft 365
2 3 (8.33%) Power Platform
2 3 (8.33%) SaaS
3 2 (5.56%) AWS
4 1 (2.78%) GCP
4 1 (2.78%) Rubrik
Communications & Networking
1 3 (8.33%) Firewall
1 3 (8.33%) LAN
1 3 (8.33%) WAN
2 2 (5.56%) Wireless
3 1 (2.78%) Cisco Firepower
3 1 (2.78%) Internet
3 1 (2.78%) Network Security
3 1 (2.78%) SD-WAN
3 1 (2.78%) VPN
Database & Business Intelligence
1 3 (8.33%) Power BI
General
1 10 (27.78%) Social Skills
2 9 (25.00%) Finance
3 5 (13.89%) Analytical Skills
4 3 (8.33%) Law
5 2 (5.56%) Banking
5 2 (5.56%) Games
5 2 (5.56%) Legal
6 1 (2.78%) Aviation
6 1 (2.78%) Billing
6 1 (2.78%) Financial Institution
6 1 (2.78%) Inclusion and Diversity
6 1 (2.78%) Manufacturing
6 1 (2.78%) Organisational Skills
6 1 (2.78%) Presentation Skills
6 1 (2.78%) Public Sector
6 1 (2.78%) Retail
6 1 (2.78%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.78%) Middleware
Miscellaneous
1 4 (11.11%) IoT
2 2 (5.56%) CMDB
2 2 (5.56%) Data Centre
2 2 (5.56%) Mobile Games
3 1 (2.78%) Driving Licence
3 1 (2.78%) Management Information System
3 1 (2.78%) Onboarding
3 1 (2.78%) Private Cloud
3 1 (2.78%) Renewable Energy
3 1 (2.78%) Virtual Team
Operating Systems
1 2 (5.56%) Windows
Processes & Methodologies
1 36 (100.00%) Service Delivery
2 27 (75.00%) ITIL
3 11 (30.56%) Continuous Improvement
3 11 (30.56%) Service Management
4 10 (27.78%) Customer Service
4 10 (27.78%) Cybersecurity
5 9 (25.00%) ITSM
6 8 (22.22%) Problem-Solving
7 7 (19.44%) Project Management
7 7 (19.44%) Service Design
8 6 (16.67%) Data Protection
8 6 (16.67%) People Management
8 6 (16.67%) Stakeholder Management
9 5 (13.89%) Asset Management
9 5 (13.89%) Change Management
9 5 (13.89%) Incident Management
9 5 (13.89%) Project Delivery
9 5 (13.89%) Risk Management
10 4 (11.11%) Customer Experience
10 4 (11.11%) IT Governance
Qualifications
1 7 (19.44%) ITIL Certification
2 4 (11.11%) CISSP
3 2 (5.56%) SC Cleared
3 2 (5.56%) Security Cleared
4 1 (2.78%) Azure Certification
4 1 (2.78%) CCNP
4 1 (2.78%) CISA
4 1 (2.78%) Cisco Certification
4 1 (2.78%) CISM
4 1 (2.78%) Degree
4 1 (2.78%) GIAC
4 1 (2.78%) ISACA
4 1 (2.78%) ITIL Foundation Certificate
4 1 (2.78%) Microsoft Certification
4 1 (2.78%) Network+ Certification
4 1 (2.78%) PMI Certification
4 1 (2.78%) PMP
4 1 (2.78%) SANS
Quality Assurance & Compliance
1 6 (16.67%) SLA
2 3 (8.33%) GDPR
2 3 (8.33%) ISO/IEC 27001
3 1 (2.78%) COBIT
3 1 (2.78%) Cyber Essentials
3 1 (2.78%) Sarbanes-Oxley
System Software
1 2 (5.56%) Active Directory
2 1 (2.78%) Virtual Machines
2 1 (2.78%) VMware Infrastructure
Systems Management
1 2 (5.56%) Microsoft Intune
1 2 (5.56%) SCCM
2 1 (2.78%) Autotask
2 1 (2.78%) FortiGate
2 1 (2.78%) NetBackup
Vendors
1 9 (25.00%) Microsoft
2 7 (19.44%) ServiceNow
3 2 (5.56%) Cisco
4 1 (2.78%) Apple
4 1 (2.78%) Commvault
4 1 (2.78%) Google
4 1 (2.78%) Palo Alto
4 1 (2.78%) Splunk
4 1 (2.78%) Tenable
4 1 (2.78%) VMware
4 1 (2.78%) Zerto