Service Delivery Manager Jobs in England

Service Delivery Manager
UK > England

The median Service Delivery Manager salary in England is £55,000 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 494 752 836
Rank change year-on-year +258 +84 -166
Permanent jobs requiring a Service Delivery Manager 366 174 322
As % of all permanent jobs advertised in England 0.43% 0.19% 0.24%
As % of the Job Titles category 0.45% 0.21% 0.25%
Number of salaries quoted 210 142 292
10th Percentile £36,125 £42,360 £41,250
25th Percentile £42,750 £50,875 £49,813
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +14.29%
75th Percentile £72,500 £72,250 £70,000
90th Percentile £78,750 £92,000 £78,750
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +14.29%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,478 82,732 127,934
% of permanent jobs with a recognized job title 94.48% 91.46% 96.08%
Number of salaries quoted 60,133 52,417 75,087
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,725 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Delivery Manager
Job Vacancy Trend in England

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery Manager in England

Service Delivery Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery Manager in England.

Salary trend for Service Delivery Manager in England

Service Delivery Manager
Salary Histogram in England

Salary distribution for jobs citing Service Delivery Manager in England over the 6 months to 7 May 2024.

Salary histogram for Service Delivery Manager in England

Service Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the England region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +204 152 £68,338 -4.42% 15
South East +69 68 £47,500 -20.83% 5
North of England +65 50 £50,000 -4.40% 5
Midlands +19 40 £53,500 -10.83% 4
South West -19 33 £70,000 +12.00% 7
West Midlands +26 30 £62,500 +4.17% 2
North West +28 26 £48,750 -17.02% 3
Yorkshire +88 24 £60,000 +20.00% 2
East of England +25 14 £41,250 +13.79% 2
East Midlands -7 10 £35,000 -24.32% 2
Service Delivery Manager
UK

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 7 May 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Delivery Manager in the job title.

1 366 (100.00%) Service Delivery
2 177 (48.36%) Social Skills
3 149 (40.71%) Finance
4 147 (40.16%) SLA
5 137 (37.43%) Microsoft
6 123 (33.61%) ITIL
7 118 (32.24%) Mentoring
8 115 (31.42%) Contract Negotiation
9 111 (30.33%) ServiceNow
10 110 (30.05%) Law
11 105 (28.69%) Performance Management
12 102 (27.87%) Inclusion and Diversity
13 101 (27.60%) SaaS
14 96 (26.23%) Service Management
15 95 (25.96%) Dell
16 68 (18.58%) ITSM
17 47 (12.84%) Customer Service
18 42 (11.48%) Project Management
19 39 (10.66%) Stakeholder Management
19 39 (10.66%) Incident Management
20 37 (10.11%) Degree
21 35 (9.56%) Line Management
22 33 (9.02%) ERP
23 31 (8.47%) CRM
23 31 (8.47%) Problem-Solving
23 31 (8.47%) Microsoft 365
24 30 (8.20%) Service Delivery Management
24 30 (8.20%) ITIL Certification
25 29 (7.92%) Public Sector
26 28 (7.65%) Continuous Improvement

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (0.55%) Confluence
1 2 (0.55%) Microsoft Exchange
2 1 (0.27%) SharePoint
Applications
1 23 (6.28%) Microsoft Office
2 19 (5.19%) Microsoft Excel
3 8 (2.19%) Microsoft PowerPoint
Business Applications
1 8 (2.19%) Dynamics CRM
2 5 (1.37%) SAP ERP
3 2 (0.55%) Oracle ERP
4 1 (0.27%) SAP HR
Cloud Services
1 101 (27.60%) SaaS
2 31 (8.47%) Microsoft 365
3 13 (3.55%) Azure
4 6 (1.64%) Power Platform
5 2 (0.55%) Google Docs
6 1 (0.27%) Cloud Computing
6 1 (0.27%) Entra ID
6 1 (0.27%) Google Workspace
6 1 (0.27%) PaaS
Communications & Networking
1 9 (2.46%) Wi-Fi
2 2 (0.55%) Firewall
2 2 (0.55%) Internet
2 2 (0.55%) NAS
3 1 (0.27%) DHCP
3 1 (0.27%) DNS
3 1 (0.27%) LAN
3 1 (0.27%) VSAT
3 1 (0.27%) WAN
Database & Business Intelligence
1 12 (3.28%) SQL Server
2 6 (1.64%) Power BI
2 6 (1.64%) SAP HANA
3 1 (0.27%) Oracle Reports
Development Applications
1 3 (0.82%) JIRA
2 2 (0.55%) Bitbucket
2 2 (0.55%) GitLab
General
1 177 (48.36%) Social Skills
2 149 (40.71%) Finance
3 110 (30.05%) Law
4 102 (27.87%) Inclusion and Diversity
5 29 (7.92%) Public Sector
6 24 (6.56%) Analytical Skills
7 17 (4.64%) Influencing Skills
7 17 (4.64%) Retail
8 16 (4.37%) Telecoms
9 15 (4.10%) Spanish Language
10 10 (2.73%) Legal
11 8 (2.19%) Documentation Skills
11 8 (2.19%) French Language
12 6 (1.64%) Manufacturing
12 6 (1.64%) Pharmaceutical
13 4 (1.09%) Presentation Skills
14 3 (0.82%) Banking
15 2 (0.55%) Advertising
16 1 (0.27%) Billing
Libraries, Frameworks & Software Standards
1 16 (4.37%) EDI
2 3 (0.82%) CSS
3 2 (0.55%) .NET
3 2 (0.55%) RESTful
4 1 (0.27%) Middleware
Miscellaneous
1 16 (4.37%) Driving Licence
2 14 (3.83%) Onboarding
3 13 (3.55%) Self-Motivation
4 5 (1.37%) Product Ownership
4 5 (1.37%) Team-Oriented Environment
5 4 (1.09%) Management Information System
6 3 (0.82%) Cyber Kill Chain
6 3 (0.82%) Greenfield Project
7 2 (0.55%) Cyber Threat
8 1 (0.27%) Data Centre
8 1 (0.27%) Enterprise Software
8 1 (0.27%) IoT
8 1 (0.27%) Legacy Systems
8 1 (0.27%) Operational Technology
8 1 (0.27%) PMI
8 1 (0.27%) Reinsurance
Operating Systems
1 18 (4.92%) Windows
2 2 (0.55%) Windows Server
Processes & Methodologies
1 366 (100.00%) Service Delivery
2 123 (33.61%) ITIL
3 118 (32.24%) Mentoring
4 115 (31.42%) Contract Negotiation
5 105 (28.69%) Performance Management
6 96 (26.23%) Service Management
7 68 (18.58%) ITSM
8 47 (12.84%) Customer Service
9 42 (11.48%) Project Management
10 39 (10.66%) Incident Management
10 39 (10.66%) Stakeholder Management
11 35 (9.56%) Line Management
12 33 (9.02%) ERP
13 31 (8.47%) CRM
13 31 (8.47%) Problem-Solving
14 30 (8.20%) Service Delivery Management
15 28 (7.65%) Continuous Improvement
16 25 (6.83%) Incident Response
17 23 (6.28%) Computer Science
17 23 (6.28%) People Management
Programming Languages
1 10 (2.73%) C#
2 8 (2.19%) Java
2 8 (2.19%) Python
3 2 (0.55%) JavaScript
3 2 (0.55%) SQL
Qualifications
1 37 (10.11%) Degree
2 30 (8.20%) ITIL Certification
3 18 (4.92%) Security Cleared
4 15 (4.10%) Computer Science Degree
5 4 (1.09%) SC Cleared
6 1 (0.27%) CCNA
6 1 (0.27%) Cisco Certification
6 1 (0.27%) DBS Check
6 1 (0.27%) ITIL Foundation Certificate
6 1 (0.27%) JNCIA
6 1 (0.27%) PMI Certification
Quality Assurance & Compliance
1 147 (40.16%) SLA
2 15 (4.10%) Accessibility
3 7 (1.91%) GDPR
4 3 (0.82%) QA
5 2 (0.55%) Cyber Essentials
6 1 (0.27%) ISO 9001
6 1 (0.27%) ISO/IEC 27001
System Software
1 5 (1.37%) Active Directory
2 3 (0.82%) Virtual Servers
3 2 (0.55%) Hyper-V
4 1 (0.27%) Virtual Machines
4 1 (0.27%) VMware Infrastructure
Systems Management
1 1 (0.27%) Jamf Pro
1 1 (0.27%) Microsoft Intune
Vendors
1 137 (37.43%) Microsoft
2 111 (30.33%) ServiceNow
3 95 (25.96%) Dell
4 17 (4.64%) SAP
5 15 (4.10%) Salesforce
6 9 (2.46%) Oracle
7 8 (2.19%) Apple
8 7 (1.91%) Google
9 4 (1.09%) Computacenter
9 4 (1.09%) ConnectWise
10 3 (0.82%) Genesys
11 2 (0.55%) iManage
11 2 (0.55%) VMware
12 1 (0.27%) Cadence