The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
England / East of England
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 111 73 77
Rank change year-on-year -38 +4  
Permanent jobs citing Service Delivery 168 226 301
As % of all permanent IT jobs advertised in the East of England 2.74% 3.36% 3.67%
As % of the Processes & Methodologies category 3.11% 3.83% 4.25%
Number of salaries quoted 132 169 204
Median salary £49,000 £47,500 £47,500
Median salary % change year-on-year +3.15% -  
90% offered a salary of more than £27,000 £25,500 £27,500
10% offered a salary of more than £70,000 £65,000 £63,000
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process and methodology skills.

Process & Methodology Skills
East of England
Permanent job vacancies with a requirement for process and methodology skills 5394 5899 7083
As % of all permanent IT job vacancies advertised in the East of England 88.12% 87.64% 86.39%
Number of salaries quoted 4355 4951 5800
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Delivery
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the East of England.

Salary trend for Service Delivery in the East of England

Service Delivery
Salary Histogram in the East of England

The salary distribution of IT jobs citing Service Delivery in the East of England over the 3 months to 25 June 2017.

Salary histogram for Service Delivery in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -23 57 £50,000 - 13
Cambridgeshire -20 34 £35,614 -15.20% 8
Bedfordshire +11 32 £52,000 +7.21% 4
Essex -31 24 £51,859 +9.17% 3
Suffolk +11 21 £42,000 +55.55%
Norfolk - 1 £42,500 - 1
Service Delivery
England

For the 6 months to 25 June 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Service Delivery.

1 183 (50.69%) ITIL
2 84 (23.27%) Windows
3 77 (21.33%) Microsoft
4 70 (19.39%) Degree
5 68 (18.84%) Finance
6 66 (18.28%) Service Management
6 66 (18.28%) SLA
7 62 (17.17%) Continuous Improvement
8 49 (13.57%) Configuration Management
9 46 (12.74%) Project Management
9 46 (12.74%) Information Security
9 46 (12.74%) ISO/IEC 27001
10 45 (12.47%) SQL Server
11 44 (12.19%) ITSM
12 42 (11.63%) Retail
13 41 (11.36%) Change Management
14 40 (11.08%) Problem Management
15 39 (10.80%) Incident Management
16 37 (10.25%) SQL
16 37 (10.25%) Windows Server
17 35 (9.70%) Computer Science Degree
18 34 (9.42%) Active Directory
19 33 (9.14%) Oracle
19 33 (9.14%) Management Information System
20 31 (8.59%) Risk Management
20 31 (8.59%) Legal
20 31 (8.59%) VMware
20 31 (8.59%) Linux
20 31 (8.59%) Microsoft Office
20 31 (8.59%) Computer Science

Service Delivery
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (4.16%) SharePoint
2 12 (3.32%) MS Exchange
3 10 (2.77%) IIS
4 9 (2.49%) Documentum
4 9 (2.49%) Skype for Business
5 7 (1.94%) CMS
5 7 (1.94%) Confluence
6 5 (1.39%) Exchange Server 2013
7 3 (0.83%) Apache
7 3 (0.83%) nginx
7 3 (0.83%) OpenStack
7 3 (0.83%) Tomcat
8 2 (0.55%) Exchange Server 2007
8 2 (0.55%) Exchange Server 2010
9 1 (0.28%) Exchange Server 2003
9 1 (0.28%) Oracle HTTP Server
9 1 (0.28%) SharePoint 2010
Applications
1 31 (8.59%) Microsoft Office
2 23 (6.37%) Microsoft Excel
3 7 (1.94%) Microsoft Project
4 3 (0.83%) Microsoft PowerPoint
5 1 (0.28%) Spreadsheet
Business Applications
1 9 (2.49%) SAP Oil and Gas
2 2 (0.55%) SAP Business One
3 1 (0.28%) iTrent
3 1 (0.28%) JDE OneWorld
3 1 (0.28%) Magento
Cloud Services
1 18 (4.99%) Office 365
2 14 (3.88%) Microsoft Azure
3 7 (1.94%) Amazon AWS
3 7 (1.94%) Amazon EC2
4 6 (1.66%) SaaS
5 5 (1.39%) IaaS
5 5 (1.39%) PaaS
6 1 (0.28%) Cloud Computing
Communications & Networking
1 24 (6.65%) TCP/IP
2 17 (4.71%) DHCP
2 17 (4.71%) DNS
2 17 (4.71%) SAN
3 14 (3.88%) Firewall
4 11 (3.05%) LAN
4 11 (3.05%) WAN
5 9 (2.49%) Internet
5 9 (2.49%) Kerberos
5 9 (2.49%) LDAP
6 8 (2.22%) Network Security
6 8 (2.22%) VLAN
7 7 (1.94%) Skype
8 6 (1.66%) HTTP
8 6 (1.66%) VoIP
9 3 (0.83%) Ethernet
9 3 (0.83%) FTP
9 3 (0.83%) ISDN
9 3 (0.83%) NAS
9 3 (0.83%) WLAN
Database & Business Intelligence
1 45 (12.47%) SQL Server
2 22 (6.09%) MySQL
3 9 (2.49%) MongoDB
4 7 (1.94%) Oracle Database
4 7 (1.94%) Relational Database
5 6 (1.66%) OLAP
5 6 (1.66%) OLTP
5 6 (1.66%) Oracle Exadata
5 6 (1.66%) Oracle OLAP
6 5 (1.39%) DB2
6 5 (1.39%) SQL Server 2008
7 3 (0.83%) NoSQL
7 3 (0.83%) PostgreSQL
7 3 (0.83%) SQL Server Analysis Services
7 3 (0.83%) SQL Server Reporting Services
8 2 (0.55%) BusinessObjects
8 2 (0.55%) Power BI
8 2 (0.55%) SQL Server Integration Services
9 1 (0.28%) Oracle Database 12c
9 1 (0.28%) SQL Server 2012
Development Applications
1 7 (1.94%) JIRA
2 5 (1.39%) Git (software)
3 3 (0.83%) Jenkins
3 3 (0.83%) Mockito
3 3 (0.83%) RSpec
3 3 (0.83%) TestNG
4 2 (0.55%) Subversion
5 1 (0.28%) Ant
5 1 (0.28%) MSI
General
1 68 (18.84%) Finance
2 42 (11.63%) Retail
3 31 (8.59%) Legal
4 23 (6.37%) Telecoms
5 15 (4.16%) Marketing
6 14 (3.88%) Manufacturing
7 10 (2.77%) Pharmaceutical
8 9 (2.49%) Electronics
8 9 (2.49%) Publishing
9 8 (2.22%) Advertising
9 8 (2.22%) Back Office
9 8 (2.22%) Law
10 5 (1.39%) Billing
11 2 (0.55%) Banking
11 2 (0.55%) German Language
12 1 (0.28%) Automotive
12 1 (0.28%) Games
Job Titles
1 70 (19.39%) Service Manager
2 65 (18.01%) Analyst
3 52 (14.40%) Delivery Manager
4 49 (13.57%) Services Delivery Manager
5 43 (11.91%) IT Manager
6 28 (7.76%) Information Analyst
6 28 (7.76%) Information Security Analyst
6 28 (7.76%) Security Analyst
7 23 (6.37%) IT Services Manager
8 22 (6.09%) Information Assurance Analyst
9 21 (5.82%) Administrator
9 21 (5.82%) Support Engineer
10 16 (4.43%) 2nd Line Support
10 16 (4.43%) 3rd Line Engineer
11 15 (4.16%) Architect
11 15 (4.16%) Project Manager
12 14 (3.88%) 2nd Line Engineer
12 14 (3.88%) 2nd Line Support Engineer
12 14 (3.88%) Applications Support
12 14 (3.88%) Solutions Architect
Libraries, Frameworks & Software Standards
1 16 (4.43%) .NET
2 9 (2.49%) Web Services
3 8 (2.22%) J2EE
3 8 (2.22%) LAMP
4 7 (1.94%) Middleware
5 3 (0.83%) JSP
5 3 (0.83%) LEMP Stack
5 3 (0.83%) RabbitMQ
5 3 (0.83%) Ruby on Rails
5 3 (0.83%) SAP PI
5 3 (0.83%) Spring
5 3 (0.83%) XML
6 2 (0.55%) EJB
6 2 (0.55%) JDBC
6 2 (0.55%) JMS
6 2 (0.55%) REST
6 2 (0.55%) Servlets
7 1 (0.28%) WCF
Miscellaneous
1 33 (9.14%) Management Information System
2 31 (8.59%) Computer Science
3 18 (4.99%) Analytical Skills
4 14 (3.88%) Data Protection Act
5 13 (3.60%) Foreign Exchange (FX)
6 12 (3.32%) Data Centre
7 8 (2.22%) CMDB
7 8 (2.22%) Distributed Denial-of-Service
7 8 (2.22%) User Experience
8 7 (1.94%) NHS
9 5 (1.39%) Enterprise Software
9 5 (1.39%) EPoS
9 5 (1.39%) Greenfield Project
9 5 (1.39%) Smartphone
9 5 (1.39%) Virtual Team
10 4 (1.11%) CCTV
10 4 (1.11%) Digital Media
11 3 (0.83%) Blog
11 3 (0.83%) FMCG
11 3 (0.83%) PMI
Operating Systems
1 84 (23.27%) Windows
2 37 (10.25%) Windows Server
3 31 (8.59%) Linux
4 19 (5.26%) Windows Server 2012
5 17 (4.71%) Windows Server 2008
6 16 (4.43%) Windows Server 2003
7 10 (2.77%) Windows 7
8 9 (2.49%) Windows 8
9 8 (2.22%) Windows 10
9 8 (2.22%) Windows XP
10 7 (1.94%) Unix
11 5 (1.39%) Windows Vista
12 3 (0.83%) Solaris
13 2 (0.55%) Android
14 1 (0.28%) Mac OS X
Processes & Methodologies
1 183 (50.69%) ITIL
2 66 (18.28%) Service Management
3 62 (17.17%) Continuous Improvement
4 49 (13.57%) Configuration Management
5 46 (12.74%) Information Security
5 46 (12.74%) Project Management
6 44 (12.19%) ITSM
7 41 (11.36%) Change Management
8 40 (11.08%) Problem Management
9 39 (10.80%) Incident Management
10 31 (8.59%) ITIL V3
10 31 (8.59%) Risk Management
11 29 (8.03%) Security Management
12 26 (7.20%) Asset Management
12 26 (7.20%) People Management
12 26 (7.20%) PRINCE2
13 25 (6.93%) Information Security Management
14 23 (6.37%) Risk Analysis
15 22 (6.09%) Disaster Recovery
15 22 (6.09%) Release Management
Programming Languages
1 37 (10.25%) SQL
2 21 (5.82%) PowerShell
3 15 (4.16%) Shell Script
4 12 (3.32%) PHP
5 10 (2.77%) Perl
6 9 (2.49%) Java
7 8 (2.22%) VBScript
8 6 (1.66%) PL/SQL
8 6 (1.66%) Python
9 5 (1.39%) C#
9 5 (1.39%) JavaScript
9 5 (1.39%) Ruby
10 4 (1.11%) C
10 4 (1.11%) T-SQL
11 2 (0.55%) VB
12 1 (0.28%) Jython
Qualifications
1 70 (19.39%) Degree
2 35 (9.70%) Computer Science Degree
3 29 (8.03%) ITIL Certification
4 28 (7.76%) CISM
5 26 (7.20%) CISSP
6 23 (6.37%) CISA
7 19 (5.26%) Microsoft Certification
8 10 (2.77%) Security Cleared
9 9 (2.49%) ISEB
10 8 (2.22%) MCSA
10 8 (2.22%) PMI Certification
10 8 (2.22%) VMware Certified Professional (VCP)
11 7 (1.94%) SC Cleared
12 6 (1.66%) Oracle Certification
13 5 (1.39%) PMP
14 4 (1.11%) CCNP
14 4 (1.11%) Cisco Certification
14 4 (1.11%) MCP
14 4 (1.11%) PRINCE2 Practitioner
15 3 (0.83%) GIAC
Quality Assurance & Compliance
1 66 (18.28%) SLA
2 46 (12.74%) ISO/IEC 27001
3 12 (3.32%) PCI DSS
4 8 (2.22%) QA
5 7 (1.94%) ISO/IEC 20000
6 6 (1.66%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 4 (1.11%) HMG Security Policy Framework
8 2 (0.55%) COBIT
8 2 (0.55%) ISO 9001
9 1 (0.28%) Data Quality
9 1 (0.28%) PMO
System Software
1 34 (9.42%) Active Directory
2 29 (8.03%) VMware Infrastructure
3 8 (2.22%) vCloud
3 8 (2.22%) vSphere
4 7 (1.94%) Terminal Services
4 7 (1.94%) Virtual Machines
5 6 (1.66%) Oracle RAC
5 6 (1.66%) Terminal Server
6 5 (1.39%) Hyper-V
7 3 (0.83%) Tivoli Workload Scheduler
8 2 (0.55%) Docker
8 2 (0.55%) VMware Server
9 1 (0.28%) Microsoft App-V
9 1 (0.28%) XenApp
Systems Management
1 22 (6.09%) SCCM
2 10 (2.77%) SCOM
3 8 (2.22%) Opscode Chef
3 8 (2.22%) Puppet
4 5 (1.39%) SCVMM
5 3 (0.83%) Tivoli
6 2 (0.55%) Ansible
7 1 (0.28%) Oracle Enterprise Manager
7 1 (0.28%) Tivoli Storage Manager
Vendors
1 77 (21.33%) Microsoft
2 33 (9.14%) Oracle
3 31 (8.59%) VMware
4 26 (7.20%) Cisco
5 20 (5.54%) SAP
6 17 (4.71%) CheckPoint
6 17 (4.71%) Citrix
7 13 (3.60%) Juniper
8 12 (3.32%) HP
8 12 (3.32%) SolarWinds
9 11 (3.05%) F5
10 9 (2.49%) IBM
10 9 (2.49%) Red Hat
11 8 (2.22%) Blue Coat
11 8 (2.22%) BMC
12 5 (1.39%) EMC
12 5 (1.39%) NetApp
13 4 (1.11%) CA Agile Central
13 4 (1.11%) Computacenter
13 4 (1.11%) Tableau
Huntingdon, Cambridgeshire
Monarch Recruitment
Salary: £55000 - £65000 per annum
Posted: 5 days ago
Huntingdon, Cambridgeshire
Greywood Associates Limited
Salary: £27000 - £33000 per annum + Benefits
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £70000 - £80000 per annum + + Benefits
Posted: 3 days ago
Stevenage, Hertfordshire
Clearwater People Solutions Ltd
Posted: 4 days ago
Peterborough, Cambridgeshire
Talent Spa
Salary: £25k - 35k per year
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Kcom Group Plc
Salary: £40000 - £42000 per annum
Posted: 2 days ago
Ely, Cambridgeshire
Cyber Team
Salary: From £23,000 to £26,000 per annum
Posted: 4 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive
Posted: 3 days ago
Peterborough
BGL Group
Salary: Highly Competitive
Posted: 9 days ago
Hemel Hempstead, Hertfordshire
Senitor Associates
Posted: 5 days ago
Luton
TUI Group Careers
Salary: Competitive
Posted: 6 days ago
Colchester, Essex
Robert Half
Salary: £65000 - £80000 per annum + Benefits
Posted: 6 days ago
Luton
TUI Group Careers
Salary: Competitive
Posted: 13 days ago
Hatfield
Computacenter
Posted: 16 days ago
Hatfield, Hertfordshire
Hays Talent Solutions
Salary: £65000.00 - £75000.00 per annum + Benefits
Posted: 16 days ago
Cambridgeshire
People Source Consulting
Salary: £24000 - £27000 per annum + Benefits Package
Posted: 9 days ago
Maldon, Essex
Maldon District Council
Salary: £48,963 - £54,754 plus excellent benefits
Posted: 16 days ago
Welwyn Garden City
Tesco PLC
Salary: Competitive
Posted: 19 days ago
Luton
TUI Group Careers
Salary: Competitive
Posted: 16 days ago
Cambridgeshire
People Source Consulting
Salary: £24000 - £27000 per annum + Benefits Package
Posted: 9 days ago
Cambridge
Bluetown Online LTD
Posted: 17 days ago
Colchester, Essex
Bristow Holland
Salary: From £65,000 to £78,000 per annum
Posted: 5 days ago
Norwich, Norfolk
Aviva
Salary: Up to £38,000 per annum
Posted: 16 days ago
Welwyn Garden City
Tesco PLC
Salary: Competitive
Posted: 19 days ago
Dunstable, Bedfordshire
Lantec
Posted: 18 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive + Benefits
Posted: 20 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Benefits+Car
Posted: 11 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive+Bens+Car
Posted: 24 days ago
Hatfield
Konica Minolta Marketing Services
Salary: Competitive
Posted: 10 days ago