Service Delivery Jobs in the East of England

Service Delivery
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 73 64 54
Rank change year-on-year -9 -10 +31
Permanent jobs citing Service Delivery 136 134 391
As % of all permanent jobs advertised in the East of England 2.61% 3.69% 5.40%
As % of the Processes & Methodologies category 3.45% 3.88% 5.68%
Number of salaries quoted 84 104 274
10th Percentile £26,250 £23,000 £28,125
25th Percentile £30,586 £24,000 £32,500
Median annual salary (50th Percentile) £38,000 £35,000 £46,441
Median % change year-on-year +8.57% -24.64% +17.57%
75th Percentile £50,000 £54,500 £60,000
90th Percentile £58,918 £64,450 £65,000
England median annual salary £49,000 £52,500 £51,758
% change year-on-year -6.67% +1.43% +3.52%

All Process and Methodology Skills
East of England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,937 3,451 6,886
As % of all permanent jobs advertised in the East of England 75.61% 94.91% 95.10%
Number of salaries quoted 2,718 1,725 2,889
10th Percentile £26,250 £26,250 £28,500
25th Percentile £35,000 £36,250 £37,500
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £65,000 £67,500 £66,250
90th Percentile £80,000 £80,000 £80,000
England median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +4.35%

Service Delivery
Job Vacancy Trend in the East of England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Delivery in the East of England

Service Delivery
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Service Delivery in the East of England.

Salary trend for Service Delivery in the East of England

Service Delivery
Salary Histogram in the East of England

Salary distribution for jobs citing Service Delivery in the East of England over the 6 months to 26 July 2024.

Salary histogram for Service Delivery in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East of England region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +25 45 £30,000 -40.00% 20
Hertfordshire -2 44 £47,000 +80.77% 8
Bedfordshire +24 18 £37,500 -34.78% 2
Essex -15 13 £42,519 +49.19% 8
Norfolk -19 11 £31,985 +10.29% 2
Suffolk -9 6 £48,000 +92.00% 3
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.88%) SharePoint
2 6 (4.41%) Microsoft Exchange
3 3 (2.21%) SAS
4 2 (1.47%) Oracle Application Server
4 2 (1.47%) WebLogic
5 1 (0.74%) Apache
5 1 (0.74%) IBM Domino
5 1 (0.74%) Tomcat
Applications
1 16 (11.76%) Microsoft Excel
2 13 (9.56%) Microsoft Office
3 6 (4.41%) Microsoft PowerPoint
4 4 (2.94%) Microsoft Project
5 3 (2.21%) AutoCAD
5 3 (2.21%) SOLIDWORKS
Business Applications
1 4 (2.94%) ResourceLink
2 1 (0.74%) Dynamics CRM
2 1 (0.74%) Oracle ERP
Cloud Services
1 26 (19.12%) Microsoft 365
2 18 (13.24%) Azure
3 6 (4.41%) SaaS
4 3 (2.21%) Google Workspace
4 3 (2.21%) Power Platform
5 2 (1.47%) AWS
5 2 (1.47%) Entra ID
5 2 (1.47%) Nutanix
5 2 (1.47%) OneDrive
6 1 (0.74%) Azure DevOps
6 1 (0.74%) Cloud Computing
Communications & Networking
1 12 (8.82%) LAN
2 10 (7.35%) WAN
3 9 (6.62%) Firewall
4 8 (5.88%) Wireless
5 6 (4.41%) VPN
6 5 (3.68%) Internet
6 5 (3.68%) TCP/IP
6 5 (3.68%) WLAN
7 4 (2.94%) DHCP
7 4 (2.94%) DNS
8 3 (2.21%) HTTPS
8 3 (2.21%) iSCSI
8 3 (2.21%) SAN
8 3 (2.21%) SD-WAN
8 3 (2.21%) VLAN
8 3 (2.21%) Wi-Fi
9 2 (1.47%) 4G
9 2 (1.47%) 5G
9 2 (1.47%) LTE
9 2 (1.47%) Radio Access Network
Database & Business Intelligence
1 7 (5.15%) Crystal Reports
2 5 (3.68%) CorVu
3 3 (2.21%) Power BI
4 2 (1.47%) Oracle Reports
5 1 (0.74%) Data Warehouse
5 1 (0.74%) MySQL
5 1 (0.74%) SQL Server
General
1 46 (33.82%) Social Skills
2 14 (10.29%) Analytical Skills
3 9 (6.62%) Finance
3 9 (6.62%) Influencing Skills
3 9 (6.62%) Retail
4 5 (3.68%) Presentation Skills
5 4 (2.94%) Manufacturing
5 4 (2.94%) Public Sector
6 3 (2.21%) Legal
6 3 (2.21%) Marketing
7 2 (1.47%) Local Government
7 2 (1.47%) Telecoms
8 1 (0.74%) Aerospace
8 1 (0.74%) Agriculture
8 1 (0.74%) Fire and Rescue
8 1 (0.74%) Inclusion and Diversity
8 1 (0.74%) Law
8 1 (0.74%) Organisational Skills
Job Titles
1 28 (20.59%) Service Manager
2 27 (19.85%) Delivery Manager
2 27 (19.85%) Service Delivery Manager
3 19 (13.97%) Lead
4 16 (11.76%) Consultant
4 16 (11.76%) Implementation Consultant
5 13 (9.56%) Analyst
6 12 (8.82%) Team Leader
7 10 (7.35%) Administrator
7 10 (7.35%) Senior
8 9 (6.62%) IT Support
8 9 (6.62%) Support Engineer
9 8 (5.88%) DBA
9 8 (5.88%) IT Engineer
9 8 (5.88%) Managing Consultant
9 8 (5.88%) Senior Consultant
9 8 (5.88%) Senior Implementation Consultant
9 8 (5.88%) Service Analyst
10 7 (5.15%) Systems Manager
11 6 (4.41%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 2 (1.47%) HTML
2 1 (0.74%) .NET
Miscellaneous
1 10 (7.35%) Management Information System
2 6 (4.41%) Digital Signage
3 5 (3.68%) Data Centre
4 4 (2.94%) Data Structures
5 3 (2.21%) Mobile App
5 3 (2.21%) Onboarding
5 3 (2.21%) Product Ownership
5 3 (2.21%) Replication
6 2 (1.47%) Cyber Threat
6 2 (1.47%) Driving Licence
6 2 (1.47%) Enterprise Software
6 2 (1.47%) Hybrid Cloud
6 2 (1.47%) Private Cloud
6 2 (1.47%) Public Cloud
6 2 (1.47%) Security Posture
7 1 (0.74%) Data Protection Act
7 1 (0.74%) Enterprise Storage
7 1 (0.74%) Self-Motivation
7 1 (0.74%) Virtual Team
Operating Systems
1 12 (8.82%) Windows
2 8 (5.88%) Windows Server
3 2 (1.47%) Linux
4 1 (0.74%) NetWare
4 1 (0.74%) Solaris
4 1 (0.74%) SUSE
4 1 (0.74%) Unix
Processes & Methodologies
1 28 (20.59%) ITIL
1 28 (20.59%) Stakeholder Management
2 23 (16.91%) Coaching
2 23 (16.91%) Problem-Solving
3 18 (13.24%) Incident Management
4 16 (11.76%) Customer Service
5 15 (11.03%) Project Management
6 13 (9.56%) Service Management
7 12 (8.82%) Continuous Improvement
7 12 (8.82%) ITSM
7 12 (8.82%) Project Delivery
8 11 (8.09%) Change Management
9 9 (6.62%) Disaster Recovery
10 7 (5.15%) Business Intelligence
10 7 (5.15%) Mentoring
10 7 (5.15%) Problem Management
10 7 (5.15%) Risk Management
11 6 (4.41%) Business Process Analysis
11 6 (4.41%) Inventory Management
11 6 (4.41%) People Management
Programming Languages
1 7 (5.15%) SQL
2 3 (2.21%) ActionScript
3 2 (1.47%) PL/SQL
3 2 (1.47%) Python
4 1 (0.74%) Bash
4 1 (0.74%) C++
4 1 (0.74%) Java
4 1 (0.74%) PowerShell
4 1 (0.74%) VC++
Qualifications
1 21 (15.44%) Degree
2 5 (3.68%) NVQ Level 3
3 3 (2.21%) BPSS Clearance
3 3 (2.21%) ITIL Certification
4 2 (1.47%) PRINCE2 Practitioner
4 2 (1.47%) VMware Certified Professional (VCP)
5 1 (0.74%) Computer Science Degree
Quality Assurance & Compliance
1 10 (7.35%) SLA
2 5 (3.68%) QA
3 2 (1.47%) PMO
4 1 (0.74%) ISO/IEC 20000
4 1 (0.74%) ISO/IEC 27001
System Software
1 25 (18.38%) Active Directory
2 9 (6.62%) VMware Infrastructure
3 4 (2.94%) Virtual Servers
3 4 (2.94%) vSphere
4 2 (1.47%) Hyper-V
4 2 (1.47%) Microsoft Virtual Server
4 2 (1.47%) Virtual Desktop
Systems Management
1 6 (4.41%) SCCM
2 4 (2.94%) Microsoft Intune
3 2 (1.47%) Active Directory Federation Services
4 1 (0.74%) Ansible
4 1 (0.74%) Grafana
4 1 (0.74%) SCOM
4 1 (0.74%) Single Sign-On
4 1 (0.74%) WSUS
4 1 (0.74%) ZABBIX
4 1 (0.74%) ZENworks
Vendors
1 46 (33.82%) Microsoft
2 16 (11.76%) VMware
3 9 (6.62%) Veeam
4 7 (5.15%) Oracle
5 6 (4.41%) Cisco
5 6 (4.41%) Meraki
6 4 (2.94%) ConnectWise
7 3 (2.21%) Aruba
7 3 (2.21%) Google
7 3 (2.21%) IFS
7 3 (2.21%) SAP
7 3 (2.21%) ServiceNow
8 1 (0.74%) Cadence
8 1 (0.74%) Epicor
8 1 (0.74%) JD Edwards
8 1 (0.74%) Lotus
8 1 (0.74%) Novell
8 1 (0.74%) Red Hat
8 1 (0.74%) Sage
8 1 (0.74%) Sun