Service Delivery Job Trends in the East of England

Service Delivery
England > East of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the East of England requiring Service Delivery skills. It covers permanent job vacancies from the 6 months leading up to 13 June 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jun 2026
Same period 2025 Same period 2024
Rank 64 72 79
Rank change year-on-year +8 +7 +4
Permanent jobs citing Service Delivery 143 124 171
As % of all permanent jobs in the East of England 2.29% 4.13% 2.49%
As % of the Processes & Methodologies category 3.29% 4.46% 3.23%
Number of salaries quoted 116 63 115
10th Percentile £31,250 £27,100 £25,750
25th Percentile £40,000 £29,438 £29,313
Median annual salary (50th Percentile) £48,750 £37,500 £40,000
Median % change year-on-year +30.00% -6.25% +5.26%
75th Percentile £75,000 £53,250 £50,315
90th Percentile £95,000 £54,950 £61,970
England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

All Process & Methodology Skills
East of England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 4,345 2,779 5,299
As % of all permanent jobs advertised in the East of England 69.60% 92.48% 77.30%
Number of salaries quoted 2,974 1,394 3,933
10th Percentile £30,000 £27,000 £26,000
25th Percentile £36,250 £32,500 £32,750
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - -9.09%
75th Percentile £70,000 £66,200 £65,000
90th Percentile £90,000 £75,000 £77,500
England median annual salary £60,000 £58,000 £55,000
% change year-on-year +3.45% +5.45% -12.00%

Service Delivery
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings citing Service Delivery relative to all permanent IT jobs advertised in the East of England.

Service Delivery job vacancy trend in the East of England

Service Delivery
Salary Trend in the East of England

Salary distribution trend for jobs in the East of England citing Service Delivery.

Salary distribution trend for jobs in the East of England citing Service Delivery

Service Delivery
Salary Histogram in the East of England

Salary distribution for jobs citing Service Delivery in the East of England over the 6 months to 13 June 2026.

Salary histogram for Service Delivery in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East of England region over the 6 months to 13 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +6 51 £70,000 +69.04% 9
Cambridgeshire 0 42 £44,250 +42.48% 16
Bedfordshire +22 15 £48,750 -8.02% 4
Essex -50 13 £45,000 +38.46% 10
Norfolk -12 12 £71,250 - 10
Suffolk +11 9 £40,000 -22.33% 3
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (11.19%) SharePoint
2 6 (4.20%) Microsoft Exchange
3 1 (0.70%) Confluence
Applications
1 3 (2.10%) Microsoft Office
2 1 (0.70%) Microsoft Excel
Business Applications
1 6 (4.20%) Dynamics NAV
2 3 (2.10%) JDE EnterpriseOne
3 2 (1.40%) Dynamics CRM
4 1 (0.70%) Dynamics AX
Cloud Services
1 31 (21.68%) Microsoft 365
2 17 (11.89%) Azure
3 12 (8.39%) Entra ID
4 11 (7.69%) SaaS
5 8 (5.59%) Power Platform
6 6 (4.20%) OneDrive
6 6 (4.20%) Power Automate
6 6 (4.20%) PowerApps
7 2 (1.40%) AWS
7 2 (1.40%) Azure Functions
7 2 (1.40%) Azure Service Bus
7 2 (1.40%) Dynamics 365
7 2 (1.40%) Serverless
8 1 (0.70%) Amazon ECS
8 1 (0.70%) Amazon EKS
8 1 (0.70%) Azure API Management
8 1 (0.70%) Azure DevOps
8 1 (0.70%) GitHub Actions
8 1 (0.70%) H2O.ai
8 1 (0.70%) PaaS
Communications & Networking
1 12 (8.39%) VPN
2 10 (6.99%) Firewall
3 8 (5.59%) DHCP
3 8 (5.59%) DNS
3 8 (5.59%) Wi-Fi
4 6 (4.20%) LAN
5 5 (3.50%) VLAN
6 4 (2.80%) TCP/IP
7 3 (2.10%) Wireless
8 1 (0.70%) Intranet
8 1 (0.70%) WAN
Database & Business Intelligence
1 7 (4.90%) Power BI
2 5 (3.50%) DTS
3 3 (2.10%) Relational Database
4 1 (0.70%) Amazon RDS
4 1 (0.70%) Data Lake
4 1 (0.70%) Data Warehouse
4 1 (0.70%) Metadata
4 1 (0.70%) MySQL
4 1 (0.70%) PostgreSQL
4 1 (0.70%) SQL Server
Development Applications
1 19 (13.29%) JIRA
General
1 57 (39.86%) Social Skills
2 18 (12.59%) Marketing
3 17 (11.89%) Analytical Skills
3 17 (11.89%) Finance
3 17 (11.89%) Retail
4 13 (9.09%) Presentation Skills
5 10 (6.99%) Legal
6 8 (5.59%) Organisational Skills
7 7 (4.90%) Public Sector
8 6 (4.20%) Telecoms
9 5 (3.50%) Games
10 4 (2.80%) Influencing Skills
11 3 (2.10%) Inclusion and Diversity
11 3 (2.10%) Local Government
12 2 (1.40%) Advertising
12 2 (1.40%) Banking
13 1 (0.70%) Back Office
13 1 (0.70%) Documentation Skills
13 1 (0.70%) Front Office
13 1 (0.70%) Manufacturing
Job Titles
1 20 (13.99%) IT Engineer
2 18 (12.59%) Support Engineer
3 16 (11.19%) IT Support
3 16 (11.19%) IT Support Engineer
4 15 (10.49%) Delivery Manager
5 13 (9.09%) Analyst
5 13 (9.09%) Service Manager
6 12 (8.39%) 2nd Line Engineer
6 12 (8.39%) IT Manager
6 12 (8.39%) Sales Executive
7 11 (7.69%) 2nd Line Support
7 11 (7.69%) 2nd Line Support Engineer
7 11 (7.69%) Senior
8 10 (6.99%) Service Delivery Manager
9 9 (6.29%) Lead
10 7 (4.90%) Business Analyst
10 7 (4.90%) Business Sales Executive
10 7 (4.90%) CRM Specialist
10 7 (4.90%) Senior Delivery Manager
10 7 (4.90%) Senior Manager
Libraries, Frameworks & Software Standards
1 1 (0.70%) Keras
1 1 (0.70%) PyTorch
1 1 (0.70%) TensorFlow
Miscellaneous
1 20 (13.99%) Onboarding
2 16 (11.19%) Self-Motivation
3 11 (7.69%) Driving Licence
4 7 (4.90%) Data Centre
5 5 (3.50%) Analytical Mindset
6 4 (2.80%) CCTV
6 4 (2.80%) Data Structures
6 4 (2.80%) Greenfield Project
7 2 (1.40%) iPhone
7 2 (1.40%) Legacy Systems
8 1 (0.70%) CMDB
8 1 (0.70%) Enterprise Software
8 1 (0.70%) Management Information System
8 1 (0.70%) Operational Technology
8 1 (0.70%) Private Cloud
8 1 (0.70%) Product Ownership
8 1 (0.70%) Public Cloud
8 1 (0.70%) Security Operations Centre
Operating Systems
1 21 (14.69%) Windows
2 16 (11.19%) Windows Server
3 10 (6.99%) Windows 10
4 3 (2.10%) Apple iOS
5 2 (1.40%) Android
6 1 (0.70%) VMS
Processes & Methodologies
1 49 (34.27%) Continuous Improvement
2 30 (20.98%) ITSM
2 30 (20.98%) Problem-Solving
3 28 (19.58%) Service Management
4 27 (18.88%) ITIL
5 24 (16.78%) Decision-Making
6 23 (16.08%) Stakeholder Management
7 22 (15.38%) Agile
8 21 (14.69%) AI
8 21 (14.69%) CRM
9 20 (13.99%) Workflow
10 18 (12.59%) Business Development
10 18 (12.59%) Stakeholder Engagement
11 17 (11.89%) Customer Experience
11 17 (11.89%) Cybersecurity
12 15 (10.49%) Customer Engagement
12 15 (10.49%) Customer Service
13 14 (9.79%) Collaborative Culture
13 14 (9.79%) Presales
13 14 (9.79%) SIAM
Programming Languages
1 8 (5.59%) PowerShell
1 8 (5.59%) SQL
2 2 (1.40%) C#
3 1 (0.70%) Bash
3 1 (0.70%) Python
3 1 (0.70%) T-SQL
Qualifications
1 9 (6.29%) Degree
2 8 (5.59%) DBS Check
3 7 (4.90%) Security Cleared
4 2 (1.40%) AAT
4 2 (1.40%) SC Cleared
5 1 (0.70%) (ISC)2 CCSP
5 1 (0.70%) CCSP
5 1 (0.70%) Cisco Certification
5 1 (0.70%) CISM
5 1 (0.70%) CISSP
5 1 (0.70%) Computer Science Degree
5 1 (0.70%) Master's Degree
Quality Assurance & Compliance
1 3 (2.10%) SLA
2 2 (1.40%) GDPR
2 2 (1.40%) ISO/IEC 27001
2 2 (1.40%) PMO
3 1 (0.70%) Accessibility
3 1 (0.70%) Cyber Essentials
3 1 (0.70%) Cyber Essentials PLUS
3 1 (0.70%) Data Quality
3 1 (0.70%) GRC
3 1 (0.70%) ISO 9001
3 1 (0.70%) NIST
3 1 (0.70%) QA
System Software
1 17 (11.89%) Active Directory
2 7 (4.90%) Hyper-V
3 2 (1.40%) VMware Infrastructure
4 1 (0.70%) BitLocker
4 1 (0.70%) Docker
4 1 (0.70%) Terminal Server
Systems Management
1 9 (6.29%) Microsoft Intune
2 2 (1.40%) Terraform
3 1 (0.70%) Ansible
3 1 (0.70%) Grafana
3 1 (0.70%) Kubernetes
3 1 (0.70%) SCCM
Vendors
1 45 (31.47%) Microsoft
2 20 (13.99%) ServiceNow
3 13 (9.09%) HubSpot
4 12 (8.39%) BMC
4 12 (8.39%) Salesforce
5 6 (4.20%) Dell
6 5 (3.50%) Cisco
6 5 (3.50%) Meraki
6 5 (3.50%) VMware
7 3 (2.10%) JD Edwards
8 1 (0.70%) Apple
8 1 (0.70%) Databricks
8 1 (0.70%) ForgeRock
8 1 (0.70%) Freshdesk
8 1 (0.70%) New Relic
8 1 (0.70%) NVIDIA
8 1 (0.70%) Sage