The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Services Delivery
England / East of England
Rank 88 84 91
Rank change year-on-year -4 +7  
Permanent jobs citing Service Delivery 189 231 229
As % of all permanent IT jobs advertised in the East of England 3.13% 3.14% 3.07%
As % of the Processes & Methodologies category 3.59% 3.57% 3.63%
Number of salaries quoted 143 141 180
Median salary £43,000 £49,000 £49,000
Median salary % change year-on-year -12.24% -  
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £65,800 £75,000 £70,000
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process and methodology skills.

Process & Methodology Skills
East of England
Permanent job vacancies with a requirement for process and methodology skills 5261 6469 6314
As % of all permanent IT job vacancies advertised in the East of England 87.20% 87.89% 84.51%
Number of salaries quoted 4173 5109 5031
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £32,500 £30,500 £30,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the East of England.

Salary trend for Service Delivery in the East of England

Service Delivery
Salary Histogram in the East of England

The salary distribution of IT jobs citing Service Delivery in the East of England over the 3 months to 26 March 2017.

Salary histogram for Service Delivery in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +19 60 £43,000 -21.81% 2
Hertfordshire +7 60 £47,500 -13.63% 9
Cambridgeshire 0 34 £34,000 -33.65% 4
Bedfordshire -13 21 £45,000 +20.00% 4
Suffolk +31 11 £60,000 +122.22% 2
Norfolk -16 3 £26,425 -37.82%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 26 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Service Delivery.

1 194 (50.00%) ITIL
2 91 (23.45%) Windows
3 81 (20.88%) Microsoft
4 80 (20.62%) Finance
5 79 (20.36%) Service Management
6 75 (19.33%) Project Management
7 70 (18.04%) Degree
8 61 (15.72%) SQL Server
9 59 (15.21%) SLA
10 54 (13.92%) Continuous Improvement
11 50 (12.89%) ITSM
12 46 (11.86%) Change Management
12 46 (11.86%) Configuration Management
12 46 (11.86%) MS Excel
13 45 (11.60%) Information Security
13 45 (11.60%) Windows Server
14 44 (11.34%) Oracle
15 43 (11.08%) SQL
16 42 (10.82%) Risk Management
16 42 (10.82%) ISO/IEC 27001
17 41 (10.57%) Problem Management
17 41 (10.57%) VMware
18 39 (10.05%) ITIL V3
18 39 (10.05%) VMware Infrastructure
19 38 (9.79%) Incident Management
20 34 (8.76%) PRINCE2
21 33 (8.51%) Linux
21 33 (8.51%) Retail
22 32 (8.25%) Stakeholder Management
23 31 (7.99%) Cisco

Service Delivery
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (5.67%) SharePoint
2 21 (5.41%) IIS
3 17 (4.38%) MS Exchange
4 11 (2.84%) Documentum
5 7 (1.80%) CMS
6 6 (1.55%) Exchange Server 2013
7 4 (1.03%) Apache
7 4 (1.03%) Skype for Business
8 3 (0.77%) Exchange Server 2010
9 2 (0.52%) BizTalk Server
9 2 (0.52%) Exchange Server 2007
9 2 (0.52%) Oracle HTTP Server
Applications
1 46 (11.86%) MS Excel
2 30 (7.73%) MS Office
3 2 (0.52%) Adobe Creative Suite
3 2 (0.52%) MS Project
4 1 (0.26%) MS PowerPoint
4 1 (0.26%) Spreadsheet
Business Applications
1 4 (1.03%) SAP Business One
2 1 (0.26%) JDE OneWorld
Cloud Services
1 22 (5.67%) Microsoft Azure
2 16 (4.12%) Office 365
3 14 (3.61%) Amazon AWS
4 12 (3.09%) Amazon EC2
4 12 (3.09%) IaaS
4 12 (3.09%) PaaS
5 2 (0.52%) SaaS
Communications & Networking
1 26 (6.70%) TCP/IP
2 15 (3.87%) DHCP
2 15 (3.87%) HTTP
3 14 (3.61%) DNS
3 14 (3.61%) Firewall
3 14 (3.61%) Internet
3 14 (3.61%) SAN
4 13 (3.35%) LDAP
4 13 (3.35%) WAN
5 11 (2.84%) Kerberos
6 10 (2.58%) LAN
7 8 (2.06%) VPN
8 7 (1.80%) Network Security
8 7 (1.80%) VLAN
9 3 (0.77%) MPLS
9 3 (0.77%) Remote Desktop
10 2 (0.52%) BGP
10 2 (0.52%) Skype
10 2 (0.52%) Telepresence
10 2 (0.52%) VoIP
Database & Business Intelligence
1 61 (15.72%) SQL Server
2 26 (6.70%) MySQL
3 12 (3.09%) DB2
4 7 (1.80%) Relational Database
5 4 (1.03%) SQL Server 2008
5 4 (1.03%) SQL Server Reporting Services
6 3 (0.77%) Data Warehouse
6 3 (0.77%) SQL Server Analysis Services
7 2 (0.52%) GIS
7 2 (0.52%) Power BI
7 2 (0.52%) SQL Server Integration Services
8 1 (0.26%) BusinessObjects
8 1 (0.26%) Oracle Database
8 1 (0.26%) Oracle Database 11g
8 1 (0.26%) Oracle Database 12c
8 1 (0.26%) SQL Server 2012
Development Applications
1 5 (1.29%) Cucumber
1 5 (1.29%) Eclipse
1 5 (1.29%) Gradle
1 5 (1.29%) Jenkins
1 5 (1.29%) Maven
1 5 (1.29%) Selenium
1 5 (1.29%) WebDriver
2 3 (0.77%) MSTest
2 3 (0.77%) NUnit
3 2 (0.52%) Ant
4 1 (0.26%) Git (software)
4 1 (0.26%) JIRA
4 1 (0.26%) Subversion
4 1 (0.26%) Visual Studio
General
1 80 (20.62%) Finance
2 33 (8.51%) Retail
3 28 (7.22%) Legal
4 15 (3.87%) Publishing
5 11 (2.84%) Telecoms
6 10 (2.58%) Banking
7 7 (1.80%) Military
8 5 (1.29%) Back Office
8 5 (1.29%) Manufacturing
8 5 (1.29%) Pharmaceutical
9 4 (1.03%) Law
10 3 (0.77%) Advertising
10 3 (0.77%) Marketing
11 2 (0.52%) Billing
11 2 (0.52%) German Language
12 1 (0.26%) Electronics
12 1 (0.26%) Multimedia
Job Titles
1 79 (20.36%) Analyst
2 56 (14.43%) Service Manager
3 49 (12.63%) IT Manager
4 36 (9.28%) Delivery Manager
5 34 (8.76%) Services Delivery Manager
6 30 (7.73%) Administrator
7 28 (7.22%) Information Analyst
7 28 (7.22%) Information Security Analyst
7 28 (7.22%) Security Analyst
8 25 (6.44%) Architect
9 24 (6.19%) IT Services Manager
10 23 (5.93%) Solutions Architect
11 21 (5.41%) 3rd Line Engineer
11 21 (5.41%) Information Assurance Analyst
12 18 (4.64%) Project Manager
13 17 (4.38%) Support Analyst
14 16 (4.12%) Service Analyst
15 15 (3.87%) Applications Support
16 14 (3.61%) Systems Administrator
17 13 (3.35%) Service Continuity Manager
Libraries, Frameworks & Software Standards
1 29 (7.47%) .NET
2 12 (3.09%) J2EE
2 12 (3.09%) LAMP
3 10 (2.58%) Web Services
4 8 (2.06%) CSS
5 7 (1.80%) Middleware
6 6 (1.55%) XML
7 4 (1.03%) WCF
8 3 (0.77%) .NET Framework
8 3 (0.77%) Classic ASP
8 3 (0.77%) HTML
8 3 (0.77%) LINQ
8 3 (0.77%) REST
8 3 (0.77%) SAP PI
8 3 (0.77%) XSLT
9 2 (0.52%) ASP.NET
9 2 (0.52%) RESTful
9 2 (0.52%) SailPoint
9 2 (0.52%) SAML
9 2 (0.52%) SOAP
Miscellaneous
1 29 (7.47%) Management Information System
2 27 (6.96%) Data Centre
3 25 (6.44%) Computer Science
4 15 (3.87%) CMDB
5 13 (3.35%) Analytical Skills
5 13 (3.35%) Data Protection Act
5 13 (3.35%) Distributed Denial-of-Service
6 10 (2.58%) Foreign Exchange (FX)
7 7 (1.80%) Enterprise Software
7 7 (1.80%) User Experience
8 5 (1.29%) EPoS
8 5 (1.29%) NHS
9 4 (1.03%) CCTV
9 4 (1.03%) Digital Media
9 4 (1.03%) Driving Licence
9 4 (1.03%) Fintech
9 4 (1.03%) Smartphone
10 3 (0.77%) Blog
10 3 (0.77%) Video Conferencing
10 3 (0.77%) Virtual Team
Operating Systems
1 91 (23.45%) Windows
2 45 (11.60%) Windows Server
3 33 (8.51%) Linux
4 26 (6.70%) Windows Server 2012
5 24 (6.19%) Windows Server 2003
6 17 (4.38%) Windows Server 2008
7 11 (2.84%) Windows 7
7 11 (2.84%) Windows XP
8 9 (2.32%) Windows 8
9 7 (1.80%) Unix
10 6 (1.55%) Windows Vista
11 4 (1.03%) Solaris
12 2 (0.52%) Windows 10
13 1 (0.26%) Apple iOS
Processes & Methodologies
1 194 (50.00%) ITIL
2 79 (20.36%) Service Management
3 75 (19.33%) Project Management
4 54 (13.92%) Continuous Improvement
5 50 (12.89%) ITSM
6 46 (11.86%) Change Management
6 46 (11.86%) Configuration Management
7 45 (11.60%) Information Security
8 42 (10.82%) Risk Management
9 41 (10.57%) Problem Management
10 39 (10.05%) ITIL V3
11 38 (9.79%) Incident Management
12 34 (8.76%) PRINCE2
13 32 (8.25%) Stakeholder Management
14 30 (7.73%) Line Management
15 28 (7.22%) Capacity Management
16 26 (6.70%) Disaster Recovery
17 24 (6.19%) Matrix Organization
18 23 (5.93%) SDLC
18 23 (5.93%) Security Management
Programming Languages
1 43 (11.08%) SQL
2 25 (6.44%) PowerShell
3 24 (6.19%) Java
4 19 (4.90%) Shell Script
5 14 (3.61%) Perl
6 13 (3.35%) PHP
7 12 (3.09%) VBScript
8 11 (2.84%) C
9 5 (1.29%) C#
10 4 (1.03%) Python
11 3 (0.77%) JavaScript
12 2 (0.52%) Bash Shell
12 2 (0.52%) C++
12 2 (0.52%) Embedded C
12 2 (0.52%) Jython
12 2 (0.52%) T-SQL
12 2 (0.52%) VB
Qualifications
1 70 (18.04%) Degree
2 30 (7.73%) CISM
3 28 (7.22%) CISSP
4 22 (5.67%) CISA
5 18 (4.64%) Microsoft Certification
6 15 (3.87%) ITIL Certification
7 14 (3.61%) ISEB
7 14 (3.61%) Security Cleared
8 13 (3.35%) PMI Certification
9 12 (3.09%) PMP
9 12 (3.09%) VMware Certified Professional (VCP)
10 9 (2.32%) ITIL Foundation Certificate
11 7 (1.80%) DV Cleared
12 6 (1.55%) CEH
12 6 (1.55%) GIAC
12 6 (1.55%) GSEC
12 6 (1.55%) MCSE
13 5 (1.29%) PRINCE2 Certification
13 5 (1.29%) SC Cleared
14 4 (1.03%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 59 (15.21%) SLA
2 42 (10.82%) ISO/IEC 27001
3 9 (2.32%) QA
4 7 (1.80%) PCI DSS
5 6 (1.55%) PMO
6 2 (0.52%) COBIT
7 1 (0.26%) Data Quality
System Software
1 39 (10.05%) VMware Infrastructure
2 31 (7.99%) Active Directory
3 13 (3.35%) Virtual Machines
4 12 (3.09%) vCloud
4 12 (3.09%) vSphere
5 6 (1.55%) Hyper-V
5 6 (1.55%) Terminal Services
6 4 (1.03%) Tivoli Workload Scheduler
6 4 (1.03%) VMware Server
7 2 (0.52%) Firmware
7 2 (0.52%) Shibboleth
8 1 (0.26%) Virtual Servers
8 1 (0.26%) VMware ESX
8 1 (0.26%) XenApp
8 1 (0.26%) XenDesktop
8 1 (0.26%) XenServer
Systems Management
1 17 (4.38%) SCCM
2 12 (3.09%) Opscode Chef
2 12 (3.09%) Puppet
2 12 (3.09%) SCVMM
3 10 (2.58%) SCOM
4 4 (1.03%) Tivoli
5 2 (0.52%) HP Quality Center
5 2 (0.52%) Oracle Enterprise Manager
6 1 (0.26%) Backup Exec
6 1 (0.26%) Systems Management Server (SMS)
Vendors
1 81 (20.88%) Microsoft
2 44 (11.34%) Oracle
3 41 (10.57%) VMware
4 31 (7.99%) Cisco
5 27 (6.96%) Citrix
6 24 (6.19%) HP
7 22 (5.67%) CheckPoint
8 21 (5.41%) Juniper
9 20 (5.15%) IBM
9 20 (5.15%) SAP
10 15 (3.87%) BMC
11 12 (3.09%) EMC
11 12 (3.09%) NetApp
12 11 (2.84%) Red Hat
13 10 (2.58%) SolarWinds
14 9 (2.32%) Blue Coat
14 9 (2.32%) Computacenter
14 9 (2.32%) F5
15 4 (1.03%) Veeam
16 3 (0.77%) CA
Letchworth Garden City, Hertfordshire
Understanding Recruitment
Salary: £38000 - £45000 per annum + car- health, pension, flexi +
Posted: 6 days ago
Sandy, Bedfordshire
Harvey Nash plc
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Watford, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 6 days ago
Ipswich, Suffolk
Harvey Nash plc
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Bedfordshire
Claremont Consulting Ltd
Posted: 2 days ago
Ipswich, Suffolk
Crimson Ltd
Salary: £35000 - £40000 per annum
Posted: 5 days ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £1 per annum + benefits
Posted: 8 hours ago
Hertfordshire
Modality Systems
Salary: Up to £25k
Posted: 5 days ago
Borehamwood, Hertfordshire
Complete Tech Limited
Salary: From £27,500 to £30,000 per annum
Posted: 2 days ago
Peterborough, Cambridgeshire
comparethemarket.com
Salary: Up to £30,000 per annum
Posted: 3 days ago
Clacton-On-Sea, Essex
RM plc
Salary: £18000 - £23000 per annum + bonus, benefits
Posted: 2 days ago
Peterborough
Michael Page Technology
Salary: £19000 - £22000 per annum + fully expensed car + benfits
Posted: 10 days ago
Peterborough
Michael Page Technology
Salary: £19000 - £22000 per annum + fully expensed car + benfits
Posted: 10 days ago
Hertfordshire
Ocado Technology
Salary: Competitive + Excellent benefits
Posted: 13 days ago
Luton
Annapurna HR
Salary: £40000.00 - £50000.00 per annum
Posted: 16 days ago
Hatfield
Computacenter
Salary: Competitive
Posted: 2 days ago
Harlow, Essex
Raytheon Systems Ltd
Posted: 13 days ago
Cambridgeshire
greywood
Salary: £30000 - £38000 per annum + Benefits
Posted: 12 days ago