The median annual salary for a Technical Customer Support was £27,000 in advertised job vacancies in England during the 3 months to 30 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Customer Support
UK / England
3 months to
30 Apr 2017
Same period 2016 Same period 2015
Rank 818 871 932
Rank change year-on-year +53 +61  
Permanent jobs requiring a Technical Customer Support 12 62 15
As % of all permanent IT jobs advertised in England 0.015% 0.064% 0.014%
As % of the Job Titles category 0.015% 0.066% 0.015%
Number of salaries quoted 12 59 13
Median salary £27,000 £25,000 £47,500
Median salary % change year-on-year +8.00% -47.36%  
UK excluding London median salary £26,500 £28,500 £25,000
% change year-on-year -7.01% +14.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 77613 93636 100158
As % of all permanent IT job vacancies advertised in England 96.32% 96.39% 96.60%
Number of salaries quoted 65018 79446 82470
Median salary £46,000 £47,500 £45,000
Median salary % change year-on-year -3.15% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Customer Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Technical Customer Support in the job title.

Job vacancy trend for Technical Customer Support in England

Technical Customer Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support in England.

Salary trend for Technical Customer Support in England

Technical Customer Support
Salary Histogram in England

The salary distribution of IT jobs citing Technical Customer Support in England over the 3 months to 30 April 2017.

Salary histogram for Technical Customer Support in England

Technical Customer Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the England region over the 3 months to 30 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +61 4 £27,500 -15.38%
London +39 3 £27,500 +10.00% 1
East of England +7 2 £16,000 -56.75%
Yorkshire - 2 £19,750 -
North West -36 1 £26,500 +55.88%
Technical Customer Support
UK

Technical Customer Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 30 April 2017, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Customer Support in the job title.

1 19 (61.29%) Windows
2 11 (35.48%) SLA
3 9 (29.03%) Wi-Fi
4 8 (25.81%) Linux
5 7 (22.58%) Microsoft
6 4 (12.90%) Data Security
6 4 (12.90%) Analytics
7 3 (9.68%) Windows Server
7 3 (9.68%) Finance
7 3 (9.68%) Degree
8 2 (6.45%) Windows 7
8 2 (6.45%) Android
8 2 (6.45%) PKI
8 2 (6.45%) WebSphere
8 2 (6.45%) Wireshark
8 2 (6.45%) Banking
8 2 (6.45%) Investment Banking
8 2 (6.45%) Network+ Certification
8 2 (6.45%) Games
8 2 (6.45%) TCP/IP
8 2 (6.45%) Firewall
8 2 (6.45%) Identity Management
8 2 (6.45%) Blackberry
8 2 (6.45%) CCNP
8 2 (6.45%) CCNA
8 2 (6.45%) Active Directory
8 2 (6.45%) HP
8 2 (6.45%) Citrix
8 2 (6.45%) CISSP
8 2 (6.45%) Cisco Certification

Technical Customer Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) Apache
1 2 (6.45%) IIS
1 2 (6.45%) Tomcat
1 2 (6.45%) WebLogic
1 2 (6.45%) WebSphere
Applications
1 2 (6.45%) Microsoft Office
Business Applications
1 1 (3.23%) WebTrends
Communications & Networking
1 9 (29.03%) Wi-Fi
2 2 (6.45%) Firewall
2 2 (6.45%) Skype
2 2 (6.45%) TCP/IP
2 2 (6.45%) Wireshark
3 1 (3.23%) Internet
Database & Business Intelligence
1 1 (3.23%) Relational Database
General
1 3 (9.68%) Finance
2 2 (6.45%) Banking
2 2 (6.45%) Games
2 2 (6.45%) Investment Banking
3 1 (3.23%) Italian Language
3 1 (3.23%) Law
3 1 (3.23%) Spanish Language
Miscellaneous
1 2 (6.45%) Blackberry
1 2 (6.45%) Cyberthreat
1 2 (6.45%) iPad
1 2 (6.45%) Mobile App
1 2 (6.45%) PKI
2 1 (3.23%) Analytical Skills
2 1 (3.23%) Social Media
Operating Systems
1 19 (61.29%) Windows
2 8 (25.81%) Linux
3 3 (9.68%) Windows Server
4 2 (6.45%) Android
4 2 (6.45%) Apple iOS
4 2 (6.45%) Windows 7
5 1 (3.23%) Mac OS
Processes & Methodologies
1 4 (12.90%) Analytics
1 4 (12.90%) Data Security
2 2 (6.45%) Identity Management
2 2 (6.45%) ITIL
2 2 (6.45%) SIEM
3 1 (3.23%) Change Management
3 1 (3.23%) Creative Problem-Solving
3 1 (3.23%) E-Commerce
3 1 (3.23%) Kalman Filter
3 1 (3.23%) Presales
Programming Languages
1 2 (6.45%) Python
Qualifications
1 3 (9.68%) Degree
2 2 (6.45%) CCNA
2 2 (6.45%) CCNP
2 2 (6.45%) Cisco Certification
2 2 (6.45%) CISSP
2 2 (6.45%) ITIL Certification
2 2 (6.45%) Network+ Certification
Quality Assurance & Compliance
1 11 (35.48%) SLA
System Software
1 2 (6.45%) Active Directory
Vendors
1 7 (22.58%) Microsoft
2 2 (6.45%) Citrix
2 2 (6.45%) HP
2 2 (6.45%) LogRhythm
Nottingham, Nottinghamshire
Deltek
Salary: Competitive + Benefits
Posted: 19 days ago
London
Talent Point
Salary: £30000.00 - £35000 per annum + Bens
Posted: 17 days ago