Period
to 16 January 2018

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in Essex during the 6 months to 16 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 76 92 68
Rank change year-on-year +16 -24 +6
Permanent jobs requiring a Support Engineer 39 38 94
As % of all permanent IT jobs advertised in Essex 2.83% 1.98% 3.60%
As % of the Job Titles category 2.93% 2.12% 3.77%
Number of salaries quoted 37 33 83
Essex median annual salary £27,500 £45,000 £28,500
Median salary % change year-on-year -38.89% +57.89% -12.31%
10th Percentile £19,250 £26,500 £21,250
90th Percentile £40,000 £54,600 £52,000
East of England median annual salary £28,000 £30,000 £30,000
% change year-on-year -6.67% - -1.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Essex
Permanent vacancies in Essex with a recognized job title 1,330 1,791 2,495
% of permanent IT jobs with a recognized job title 96.45% 93.52% 95.52%
Number of salaries quoted 1,144 1,335 1,858
Essex median annual salary £45,000 £45,500 £40,000
Median salary % change year-on-year -1.10% +13.75% -8.57%
10th Percentile £23,750 £27,500 £22,500
90th Percentile £70,000 £70,000 £65,000
East of England median annual salary £45,750 £45,000 £44,500
% change year-on-year +1.67% +1.12% +4.71%

Support Engineer
Job Vacancy Trend in Essex

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for Support Engineer in Essex

Support Engineer
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Essex.

Salary trend for Support Engineer in Essex

Support Engineer
Salary Histogram in Essex

The salary distribution of IT jobs citing Support Engineer in Essex over the 6 months to 16 January 2018.

Salary histogram for Support Engineer in Essex

Support Engineer
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Essex region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Braintree - 8 £20,500 -
Basildon - 7 £32,500 - 1
Epping - 4 £40,000 -
Colchester +2 2 £38,125 -28.07% 2
Chelmsford - 2 £25,000 -
Southend-on-Sea - 2 £31,217 -
Brentwood +18 1 £27,500 -45.00%
Waltham Abbey -2 1 £37,500 +36.36%
Dunmow - 1 £20,500 -
Grays - 1 £22,500 -
Support Engineer
East of England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Essex

For the 6 months to 16 January 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring Support Engineer in the job title.

1 27 (69.23%) Windows
2 22 (56.41%) Microsoft
3 18 (46.15%) Windows Server
4 15 (38.46%) Microsoft Office
5 12 (30.77%) SQL Server
6 11 (28.21%) SQL
6 11 (28.21%) ITIL
6 11 (28.21%) Active Directory
7 9 (23.08%) Crystal Reports
8 8 (20.51%) Windows 7
8 8 (20.51%) Office 365
9 6 (15.38%) SQL Server 2012
9 6 (15.38%) SQL Server 2008
9 6 (15.38%) Agile Software Development
9 6 (15.38%) Microsoft Excel
9 6 (15.38%) TCP/IP
10 5 (12.82%) MS Exchange
10 5 (12.82%) ERP
10 5 (12.82%) SQL Server Reporting Services
10 5 (12.82%) VMware
10 5 (12.82%) Microsoft Azure
10 5 (12.82%) Windows 10
11 4 (10.26%) SQL Server 2014
11 4 (10.26%) Windows Server 2012
11 4 (10.26%) SAP Business One
11 4 (10.26%) Windows XP
11 4 (10.26%) Linux
11 4 (10.26%) T-SQL
11 4 (10.26%) MySQL
11 4 (10.26%) SAP

Support Engineer Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.82%) MS Exchange
2 2 (5.13%) Exchange Server 2010
2 2 (5.13%) Exchange Server 2013
3 1 (2.56%) Blackberry Enterprise Server
3 1 (2.56%) Exchange Server 2007
3 1 (2.56%) IIS
Applications
1 15 (38.46%) Microsoft Office
2 6 (15.38%) Microsoft Excel
3 2 (5.13%) Microsoft PowerPoint
Business Applications
1 4 (10.26%) SAP Business One
Cloud Services
1 8 (20.51%) Office 365
2 5 (12.82%) Microsoft Azure
Communications & Networking
1 6 (15.38%) TCP/IP
2 4 (10.26%) LAN
2 4 (10.26%) VoIP
3 3 (7.69%) Firewall
3 3 (7.69%) VLAN
3 3 (7.69%) WAN
4 2 (5.13%) Broadband
4 2 (5.13%) Cisco ASA
4 2 (5.13%) HTTP
4 2 (5.13%) SAN
4 2 (5.13%) SS7
4 2 (5.13%) SSL
4 2 (5.13%) Unified Communications
4 2 (5.13%) VPN
5 1 (2.56%) DHCP
5 1 (2.56%) DNS
5 1 (2.56%) Ethernet
5 1 (2.56%) IPsec
5 1 (2.56%) Wireless
5 1 (2.56%) WLAN
Database & Business Intelligence
1 12 (30.77%) SQL Server
2 9 (23.08%) Crystal Reports
3 6 (15.38%) SQL Server 2008
3 6 (15.38%) SQL Server 2012
4 5 (12.82%) SQL Server Reporting Services
5 4 (10.26%) MySQL
5 4 (10.26%) SQL Server 2014
6 1 (2.56%) Amazon RDS
6 1 (2.56%) Data Warehouse
6 1 (2.56%) MongoDB
6 1 (2.56%) SQL Server 2005
6 1 (2.56%) SQL Server Analysis Services
Development Applications
1 2 (5.13%) Jenkins
General
1 3 (7.69%) Retail
1 3 (7.69%) Telecoms
2 2 (5.13%) Finance
2 2 (5.13%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (5.13%) Middleware
2 1 (2.56%) ADSI
2 1 (2.56%) Node.js
Miscellaneous
1 2 (5.13%) Analytical Skills
1 2 (5.13%) Driving Licence
2 1 (2.56%) Blackberry
2 1 (2.56%) Enterprise Software
2 1 (2.56%) Fat Client
2 1 (2.56%) Handset
2 1 (2.56%) iPhone
2 1 (2.56%) NHS
2 1 (2.56%) Thin Client
Operating Systems
1 27 (69.23%) Windows
2 18 (46.15%) Windows Server
3 8 (20.51%) Windows 7
4 5 (12.82%) Windows 10
5 4 (10.26%) Linux
5 4 (10.26%) Windows Server 2012
5 4 (10.26%) Windows XP
6 3 (7.69%) Windows 8
6 3 (7.69%) Windows Server 2008
7 2 (5.13%) Red Hat Enterprise Linux
7 2 (5.13%) Unix
Processes & Methodologies
1 11 (28.21%) ITIL
2 6 (15.38%) Agile Software Development
3 5 (12.82%) ERP
4 2 (5.13%) Change Management
4 2 (5.13%) Coaching
4 2 (5.13%) Communications Security
4 2 (5.13%) Configuration Management
4 2 (5.13%) Continuous Delivery
4 2 (5.13%) Continuous Deployment
4 2 (5.13%) Continuous Integration
4 2 (5.13%) DevOps
4 2 (5.13%) Incident Management
4 2 (5.13%) ITIL V3
4 2 (5.13%) Mentoring
4 2 (5.13%) Open Source
4 2 (5.13%) Problem Management
4 2 (5.13%) Software Licensing
4 2 (5.13%) Test Automation
5 1 (2.56%) Proactive Monitoring
5 1 (2.56%) Server Virtualisation
Programming Languages
1 11 (28.21%) SQL
2 4 (10.26%) T-SQL
3 2 (5.13%) Perl
3 2 (5.13%) Python
3 2 (5.13%) Shell Script
4 1 (2.56%) PowerShell
Qualifications
1 4 (10.26%) Microsoft Certification
2 2 (5.13%) MCITP
2 2 (5.13%) MCP
2 2 (5.13%) MCSA
2 2 (5.13%) SC Cleared
2 2 (5.13%) Security Cleared
3 1 (2.56%) CCA
3 1 (2.56%) CCAA
3 1 (2.56%) Citrix Certification
3 1 (2.56%) DBS Check
3 1 (2.56%) ITIL Certification
3 1 (2.56%) MCSE
3 1 (2.56%) MOS
Quality Assurance & Compliance
1 3 (7.69%) SLA
2 1 (2.56%) PMO
System Software
1 11 (28.21%) Active Directory
2 3 (7.69%) Hyper-V
2 3 (7.69%) VMware Infrastructure
3 1 (2.56%) Terminal Services
3 1 (2.56%) XenApp
Systems Management
1 2 (5.13%) Ansible
1 2 (5.13%) Opscode Chef
1 2 (5.13%) Puppet
1 2 (5.13%) SCCM
Vendors
1 22 (56.41%) Microsoft
2 5 (12.82%) VMware
3 4 (10.26%) SAP
4 2 (5.13%) Bomgar
4 2 (5.13%) Cisco
4 2 (5.13%) Citrix
4 2 (5.13%) Remedy
5 1 (2.56%) Avaya
5 1 (2.56%) BroadSoft
5 1 (2.56%) Kaspersky
5 1 (2.56%) Meraki
5 1 (2.56%) Mitel
5 1 (2.56%) Sophos
5 1 (2.56%) Symantec
5 1 (2.56%) Veeam