Period
to 21 August 2018

The median annual salary for a Support Engineer was £32,500 in advertised job vacancies in Essex during the 6 months to 21 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 50 94 71
Rank change year-on-year +44 -23 +15
Permanent jobs requiring a Support Engineer 52 41 67
As % of all permanent IT jobs advertised in Essex 3.83% 2.28% 3.28%
As % of the Job Titles category 3.98% 2.37% 3.44%
Number of salaries quoted 44 38 75
Essex median annual salary £32,500 £29,500 £27,000
Median salary % change year-on-year +10.17% +9.26% -23.94%
10th Percentile £21,800 £21,875 £19,250
90th Percentile £38,500 £44,750 £48,750
East of England median annual salary £30,000 £30,000 £30,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Essex
Permanent vacancies in Essex with a recognized job title 1,307 1,733 1,947
% of permanent IT jobs with a recognized job title 96.17% 96.44% 95.39%
Number of salaries quoted 1,108 1,426 1,573
Essex median annual salary £42,500 £45,000 £42,500
Median salary % change year-on-year -5.56% +5.88% +6.25%
10th Percentile £22,500 £25,875 £23,000
90th Percentile £67,500 £65,000 £65,000
East of England median annual salary £46,500 £45,000 £45,000
% change year-on-year +3.33% - +5.88%

Support Engineer
Job Vacancy Trend in Essex

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for Support Engineer in Essex

Support Engineer
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Essex.

Salary trend for Support Engineer in Essex

Support Engineer
Salary Histogram in Essex

The salary distribution of IT jobs citing Support Engineer in Essex over the 6 months to 21 August 2018.

Salary histogram for Support Engineer in Essex

Support Engineer
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Essex region over the 6 months to 21 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford +23 12 £38,500 +24.19%
Basildon -2 8 £35,000 +47.37%
Colchester +15 5 £26,000 -30.67%
Braintree - 4 - - 1
Loughton - 3 £37,500 - 1
Brentwood +13 1 £31,000 -38.00%
Canvey Island - 1 £40,000 -
Maldon - 1 £28,500 -
Wickford - 1 £22,500 -
Witham - 1 £22,500 -
Support Engineer
East of England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Essex

For the 6 months to 21 August 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region featuring Support Engineer in the job title.

1 41 (78.85%) Windows
2 33 (63.46%) Active Directory
3 29 (55.77%) Microsoft
3 29 (55.77%) Windows Server
4 20 (38.46%) VMware
5 17 (32.69%) Finance
6 16 (30.77%) ITIL
6 16 (30.77%) Windows 7
6 16 (30.77%) Windows 10
6 16 (30.77%) Infrastructure Engineering
7 15 (28.85%) Office 365
7 15 (28.85%) Microsoft Office
8 14 (26.92%) TCP/IP
8 14 (26.92%) DNS
8 14 (26.92%) Microsoft Azure
9 13 (25.00%) vSphere
10 12 (23.08%) Hyper-V
10 12 (23.08%) Linux
11 11 (21.15%) SAN
11 11 (21.15%) Amazon AWS
12 10 (19.23%) VMware ESXi
12 10 (19.23%) NAS
12 10 (19.23%) SQL
13 9 (17.31%) SonicWALL
13 9 (17.31%) Draytek
14 7 (13.46%) Windows Server 2012
14 7 (13.46%) MS Exchange
15 6 (11.54%) Citrix
15 6 (11.54%) Degree
15 6 (11.54%) Windows Server 2008

Support Engineer Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.46%) MS Exchange
2 5 (9.62%) Exchange Server 2013
3 4 (7.69%) Exchange Server 2010
4 2 (3.85%) Exchange Server 2007
5 1 (1.92%) Apache
5 1 (1.92%) IIS
5 1 (1.92%) SharePoint
Applications
1 15 (28.85%) Microsoft Office
Business Applications
1 2 (3.85%) SAP Business One
2 1 (1.92%) Dynamics AX
2 1 (1.92%) Dynamics CRM
2 1 (1.92%) Dynamics NAV
2 1 (1.92%) Oracle Applications
Cloud Services
1 15 (28.85%) Office 365
2 14 (26.92%) Microsoft Azure
3 11 (21.15%) Amazon AWS
4 1 (1.92%) Dynamics 365
4 1 (1.92%) OneDrive
Communications & Networking
1 14 (26.92%) DNS
1 14 (26.92%) TCP/IP
2 11 (21.15%) SAN
3 10 (19.23%) NAS
4 5 (9.62%) DHCP
4 5 (9.62%) Firewall
5 4 (7.69%) LAN
5 4 (7.69%) WAN
6 2 (3.85%) VLAN
6 2 (3.85%) VPN
6 2 (3.85%) Wi-Fi
7 1 (1.92%) 4G
7 1 (1.92%) Cisco ASA
7 1 (1.92%) DMZ
7 1 (1.92%) H.323
7 1 (1.92%) IMAP
7 1 (1.92%) MPLS
7 1 (1.92%) OSPF
7 1 (1.92%) Unified Communications
7 1 (1.92%) Wireless
Database & Business Intelligence
1 4 (7.69%) MySQL
2 3 (5.77%) SQL Server
3 2 (3.85%) Crystal Reports
General
1 17 (32.69%) Finance
2 5 (9.62%) Retail
3 4 (7.69%) Marketing
4 3 (5.77%) Electronics
4 3 (5.77%) Manufacturing
4 3 (5.77%) Telecoms
5 1 (1.92%) Automotive
Libraries, Frameworks & Software Standards
1 2 (3.85%) CSS
1 2 (3.85%) HTML
2 1 (1.92%) MAPI
2 1 (1.92%) WAP
Miscellaneous
1 5 (9.62%) Driving Licence
2 4 (7.69%) Clustering
2 4 (7.69%) EMC VNX
3 2 (3.85%) Analytical Skills
4 1 (1.92%) Computer Science
4 1 (1.92%) FMCG
4 1 (1.92%) NHS
4 1 (1.92%) Self-Motivation
4 1 (1.92%) Smartphone
4 1 (1.92%) User Experience
4 1 (1.92%) Video Conferencing
Operating Systems
1 41 (78.85%) Windows
2 29 (55.77%) Windows Server
3 16 (30.77%) Windows 10
3 16 (30.77%) Windows 7
4 12 (23.08%) Linux
5 7 (13.46%) Windows Server 2012
6 6 (11.54%) Windows Server 2008
7 2 (3.85%) Windows XP
8 1 (1.92%) Unix
8 1 (1.92%) Windows 8
8 1 (1.92%) Windows Server 2003
Processes & Methodologies
1 16 (30.77%) Infrastructure Engineering
1 16 (30.77%) ITIL
2 5 (9.62%) ERP
3 4 (7.69%) Cybersecurity
3 4 (7.69%) Problem-Solving
4 3 (5.77%) Agile Software Development
4 3 (5.77%) Business Intelligence
4 3 (5.77%) Digital Marketing
4 3 (5.77%) Programme Management
5 2 (3.85%) Change Management
6 1 (1.92%) CRM
6 1 (1.92%) Customer Engagement
6 1 (1.92%) ITSM
6 1 (1.92%) Problem Management
6 1 (1.92%) Project Management
6 1 (1.92%) Psychology
6 1 (1.92%) Test Automation
6 1 (1.92%) Time Management
6 1 (1.92%) Trend Analysis
6 1 (1.92%) Visualisation
Programming Languages
1 10 (19.23%) SQL
2 1 (1.92%) PowerShell
Qualifications
1 6 (11.54%) Degree
2 3 (5.77%) CCNA
2 3 (5.77%) Cisco Certification
3 2 (3.85%) Microsoft Certification
4 1 (1.92%) CCENT
4 1 (1.92%) CCNP
4 1 (1.92%) DBS Check
4 1 (1.92%) MCITP
4 1 (1.92%) MCP
4 1 (1.92%) MCSA
Quality Assurance & Compliance
1 3 (5.77%) SLA
System Software
1 33 (63.46%) Active Directory
2 13 (25.00%) vSphere
3 12 (23.08%) Hyper-V
4 10 (19.23%) VMware ESXi
5 4 (7.69%) VMware Infrastructure
5 4 (7.69%) XenApp
6 3 (5.77%) XenDesktop
7 1 (1.92%) Virtual Servers
Systems Management
1 1 (1.92%) Backup Exec
1 1 (1.92%) Cisco CUCM
1 1 (1.92%) Cisco UCCE
1 1 (1.92%) Cisco UCCX
Vendors
1 29 (55.77%) Microsoft
2 20 (38.46%) VMware
3 9 (17.31%) Draytek
3 9 (17.31%) SonicWALL
4 6 (11.54%) Citrix
5 5 (9.62%) Cisco
5 5 (9.62%) SAP
6 4 (7.69%) 3PAR
6 4 (7.69%) EMC
6 4 (7.69%) Isilon
7 2 (3.85%) Epicor
7 2 (3.85%) Oracle
7 2 (3.85%) Sage
8 1 (1.92%) Aruba
8 1 (1.92%) Avaya
8 1 (1.92%) Google
8 1 (1.92%) Mitel
8 1 (1.92%) Sybase
8 1 (1.92%) Symantec
8 1 (1.92%) WatchGuard