Period
to 17 January 2019

The median annual salary for a Support Engineer was £22,500 in advertised job vacancies in Essex during the 6 months to 17 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 53 78 96
Rank change year-on-year +25 +18 -25
Permanent jobs requiring a Support Engineer 40 39 38
As % of all permanent IT jobs advertised in Essex 3.81% 2.83% 1.96%
As % of the Job Titles category 3.95% 2.93% 2.08%
Number of salaries quoted 26 37 33
Essex median annual salary £22,500 £27,500 £45,000
Median salary % change year-on-year -18.18% -38.89% +57.89%
10th Percentile £21,250 £19,250 £26,500
90th Percentile £35,625 £40,000 £54,600
East of England median annual salary £30,000 £28,250 £30,000
% change year-on-year +6.19% -5.83% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Essex
Permanent vacancies in Essex with a recognized job title 1,013 1,329 1,824
% of permanent IT jobs with a recognized job title 96.57% 96.51% 94.21%
Number of salaries quoted 765 1,144 1,359
Essex median annual salary £42,000 £45,000 £46,000
Median salary % change year-on-year -6.67% -2.17% +15.00%
10th Percentile £22,000 £23,750 £27,500
90th Percentile £69,500 £70,000 £70,000
East of England median annual salary £45,000 £46,000 £45,000
% change year-on-year -2.17% +2.22% +1.12%

Support Engineer
Job Vacancy Trend in Essex

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for Support Engineer in Essex

Support Engineer
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Essex.

Salary trend for Support Engineer in Essex

Support Engineer
Salary Histogram in Essex

The salary distribution of IT jobs citing Support Engineer in Essex over the 6 months to 17 January 2019.

Salary histogram for Support Engineer in Essex

Support Engineer
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Essex region over the 6 months to 17 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester +20 7 £32,000 -16.07%
Braintree -2 5 - -
Brentwood +10 3 - -
Thurrock - 3 £22,400 -
Chelmsford +1 2 £30,000 +20.00%
Basildon -13 2 £40,000 +23.08% 1
Southend-on-Sea +2 1 £29,450 -5.66%
Witham - 1 £22,500 - 1
Harlow - 1 £27,500 - 2
Chigwell - 1 £28,000 -
Support Engineer
East of England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Essex

For the 6 months to 17 January 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region featuring Support Engineer in the job title.

1 34 (85.00%) Windows
2 20 (50.00%) Active Directory
3 17 (42.50%) Microsoft
4 14 (35.00%) VMware
5 12 (30.00%) Windows Server
6 11 (27.50%) Microsoft Office
6 11 (27.50%) Windows 7
7 10 (25.00%) Retail
7 10 (25.00%) MS Exchange
8 9 (22.50%) ITIL
8 9 (22.50%) SQL
8 9 (22.50%) Windows 10
8 9 (22.50%) Windows Server 2012
9 7 (17.50%) Finance
9 7 (17.50%) TCP/IP
9 7 (17.50%) Office 365
10 6 (15.00%) vSphere
10 6 (15.00%) XenApp
10 6 (15.00%) Windows Server 2008
10 6 (15.00%) Degree
10 6 (15.00%) Citrix
11 5 (12.50%) Clustering
11 5 (12.50%) EMC
11 5 (12.50%) Sage
11 5 (12.50%) XenDesktop
11 5 (12.50%) 3PAR
11 5 (12.50%) Isilon
11 5 (12.50%) Exchange Server 2010
11 5 (12.50%) Exchange Server 2013
11 5 (12.50%) EMC VNX

Support Engineer Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (25.00%) MS Exchange
2 5 (12.50%) Exchange Server 2010
2 5 (12.50%) Exchange Server 2013
3 1 (2.50%) Exchange Server 2007
3 1 (2.50%) IIS
3 1 (2.50%) SharePoint
Applications
1 11 (27.50%) Microsoft Office
2 2 (5.00%) Microsoft Excel
2 2 (5.00%) Microsoft PowerPoint
Cloud Services
1 7 (17.50%) Office 365
2 4 (10.00%) Microsoft Azure
Communications & Networking
1 7 (17.50%) TCP/IP
2 3 (7.50%) SAN
3 2 (5.00%) Broadband
3 2 (5.00%) DHCP
3 2 (5.00%) DNS
3 2 (5.00%) Firewall
3 2 (5.00%) Remote Desktop
3 2 (5.00%) VoIP
4 1 (2.50%) HTTP
4 1 (2.50%) NAS
4 1 (2.50%) Network Security
Database & Business Intelligence
1 2 (5.00%) MySQL
2 1 (2.50%) SQL Server
General
1 10 (25.00%) Retail
2 7 (17.50%) Finance
3 4 (10.00%) Manufacturing
4 3 (7.50%) Electronics
4 3 (7.50%) Marketing
4 3 (7.50%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.50%) .NET
1 1 (2.50%) CSS
1 1 (2.50%) HTML
1 1 (2.50%) SAML
Miscellaneous
1 5 (12.50%) Clustering
1 5 (12.50%) EMC VNX
2 4 (10.00%) Smartphone
2 4 (10.00%) User Experience
3 2 (5.00%) Driving Licence
3 2 (5.00%) iPhone
3 2 (5.00%) NHS
4 1 (2.50%) Management Information System
Operating Systems
1 34 (85.00%) Windows
2 12 (30.00%) Windows Server
3 11 (27.50%) Windows 7
4 9 (22.50%) Windows 10
4 9 (22.50%) Windows Server 2012
5 6 (15.00%) Windows Server 2008
6 3 (7.50%) Windows XP
7 1 (2.50%) Linux
7 1 (2.50%) Unix
7 1 (2.50%) Windows Server 2003
Processes & Methodologies
1 9 (22.50%) ITIL
2 5 (12.50%) Infrastructure Engineering
3 3 (7.50%) Business Intelligence
3 3 (7.50%) Digital Marketing
3 3 (7.50%) Programme Management
4 2 (5.00%) BCP
4 2 (5.00%) Continuous Improvement
4 2 (5.00%) ERP
5 1 (2.50%) Capacity Management
5 1 (2.50%) Configuration Management
5 1 (2.50%) DevOps
5 1 (2.50%) ITSM
5 1 (2.50%) Kalman Filter
5 1 (2.50%) Mobile Device Management
5 1 (2.50%) Performance Management
5 1 (2.50%) Problem-Solving
5 1 (2.50%) Service Delivery
5 1 (2.50%) Stakeholder Management
5 1 (2.50%) Test Automation
5 1 (2.50%) Ticket Management
Programming Languages
1 9 (22.50%) SQL
2 2 (5.00%) Java
2 2 (5.00%) PowerShell
Qualifications
1 6 (15.00%) Degree
2 2 (5.00%) DBS Check
2 2 (5.00%) MCP
3 1 (2.50%) Computer Science Degree
Quality Assurance & Compliance
1 3 (7.50%) SLA
System Software
1 20 (50.00%) Active Directory
2 6 (15.00%) vSphere
2 6 (15.00%) XenApp
3 5 (12.50%) XenDesktop
4 3 (7.50%) Virtual Servers
5 2 (5.00%) VMware Infrastructure
Systems Management
1 3 (7.50%) SCCM
2 1 (2.50%) SCOM
2 1 (2.50%) Single Sign-On
Vendors
1 17 (42.50%) Microsoft
2 14 (35.00%) VMware
3 6 (15.00%) Citrix
4 5 (12.50%) 3PAR
4 5 (12.50%) EMC
4 5 (12.50%) Isilon
4 5 (12.50%) Sage
5 3 (7.50%) SAP
6 2 (5.00%) Cisco
6 2 (5.00%) Google
7 1 (2.50%) Apple
7 1 (2.50%) Dell
7 1 (2.50%) Epicor
7 1 (2.50%) Fujitsu
7 1 (2.50%) HP
7 1 (2.50%) Oracle
7 1 (2.50%) SolarWinds
7 1 (2.50%) Sybase
7 1 (2.50%) Veeam