Period
to 20 November 2017

The median annual salary for a Technical Support was £36,250 in advertised job vacancies in Essex during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 103 126 137
Rank change year-on-year +23 +11 -7
Permanent jobs requiring a Technical Support 8 6 15
As % of all permanent IT jobs advertised in Essex 0.57% 0.29% 0.57%
As % of the Job Titles category 0.60% 0.31% 0.60%
Number of salaries quoted 8 8 12
Essex median annual salary £36,250 £36,750 £25,500
Median salary % change year-on-year -1.36% +44.12% -7.27%
10th Percentile £27,500 £32,500 £21,375
90th Percentile £47,500 £62,500 £39,050
East of England median annual salary £25,500 £32,000 £30,000
% change year-on-year -20.31% +6.67% +2.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Essex
Permanent vacancies in Essex with a recognized job title 1330 1947 2499
% of permanent IT jobs with a recognized job title 95.00% 92.76% 94.95%
Number of salaries quoted 1136 1498 1851
Essex median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -5.88%
10th Percentile £23,000 £26,250 £22,500
90th Percentile £65,000 £67,500 £65,485
East of England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

Technical Support
Job Vacancy Trend in Essex

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for Technical Support in Essex

Technical Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Essex.

Salary trend for Technical Support in Essex

Technical Support
Salary Histogram in Essex

The salary distribution of IT jobs citing Technical Support in Essex over the 6 months to 20 November 2017.

Salary histogram for Technical Support in Essex

Technical Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Essex region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester +16 3 £45,000 -25.00%
Witham - 3 £30,000 -
Technical Support
East of England

Technical Support Skill Set
Top 26 Co-occurring IT Skills in Essex

For the 6 months to 20 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring Technical Support in the job title.

1 4 (50.00%) Windows
1 4 (50.00%) Sage
1 4 (50.00%) Advertising
1 4 (50.00%) Sage 200
1 4 (50.00%) Windows Server
2 3 (37.50%) Office 365
2 3 (37.50%) XMPP
2 3 (37.50%) Application Packaging
2 3 (37.50%) Performance Metrics
2 3 (37.50%) WebEx
2 3 (37.50%) Security Patching
2 3 (37.50%) Infrastructure Monitoring
2 3 (37.50%) SCCM
2 3 (37.50%) SCOM
2 3 (37.50%) Windows Server 2008
2 3 (37.50%) Microsoft Azure
2 3 (37.50%) Microsoft App-V
2 3 (37.50%) Finance
2 3 (37.50%) Legal
2 3 (37.50%) MSI
2 3 (37.50%) Cisco
2 3 (37.50%) Active Directory
2 3 (37.50%) VBA
2 3 (37.50%) Microsoft Office
3 1 (12.50%) SQL
3 1 (12.50%) Enterprise Software

Technical Support Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (37.50%) Microsoft Office
Business Applications
1 4 (50.00%) Sage 200
Cloud Services
1 3 (37.50%) Microsoft Azure
1 3 (37.50%) Office 365
Communications & Networking
1 3 (37.50%) WebEx
Development Applications
1 3 (37.50%) MSI
General
1 4 (50.00%) Advertising
2 3 (37.50%) Finance
2 3 (37.50%) Legal
Libraries, Frameworks & Software Standards
1 3 (37.50%) XMPP
Miscellaneous
1 1 (12.50%) Enterprise Software
Operating Systems
1 4 (50.00%) Windows
1 4 (50.00%) Windows Server
2 3 (37.50%) Windows Server 2008
Processes & Methodologies
1 3 (37.50%) Application Packaging
1 3 (37.50%) Infrastructure Monitoring
1 3 (37.50%) Performance Metrics
1 3 (37.50%) Security Patching
Programming Languages
1 3 (37.50%) VBA
2 1 (12.50%) SQL
System Software
1 3 (37.50%) Active Directory
1 3 (37.50%) Microsoft App-V
Systems Management
1 3 (37.50%) SCCM
1 3 (37.50%) SCOM
Vendors
1 4 (50.00%) Sage
2 3 (37.50%) Cisco