Period
to 18 November 2017

The median annual salary for a 2nd Line Support was £17,500 in advertised job vacancies in Fareham during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Hampshire > Fareham
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 58 63 65
Rank change year-on-year +5 +2 +18
Permanent jobs requiring a 2nd Line Support 9 11 5
As % of all permanent IT jobs advertised in Fareham 1.93% 1.88% 0.96%
As % of the Job Titles category 2.00% 1.92% 0.97%
Number of salaries quoted 9 11 4
Fareham median annual salary £17,500 £23,500 £22,125
Median salary % change year-on-year -25.53% +6.21% +2.91%
10th Percentile £17,250 £22,750 £18,875
90th Percentile £26,600 £28,000 £27,525
Hampshire median annual salary £27,000 £25,000 £28,000
% change year-on-year +8.00% -10.71% +9.80%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Fareham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Fareham
Permanent vacancies in Fareham with a recognized job title 450 573 514
% of permanent IT jobs with a recognized job title 96.36% 97.78% 98.66%
Number of salaries quoted 402 478 432
Fareham median annual salary £35,000 £38,500 £37,250
Median salary % change year-on-year -9.09% +3.36% +21.14%
10th Percentile £23,500 £23,750 £21,250
90th Percentile £62,724 £57,500 £58,750
Hampshire median annual salary £42,000 £40,000 £42,500
% change year-on-year +5.00% -5.88% +6.25%

2nd Line Support
Job Vacancy Trend in Fareham

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Fareham.

Job vacancy trend for 2nd Line Support in Fareham

2nd Line Support
Salary Trend in Fareham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Fareham.

Salary trend for 2nd Line Support in Fareham

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Fareham

For the 6 months to 18 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Fareham region featuring 2nd Line Support in the job title.

1 9 (100.00%) SLA
2 8 (88.89%) Microsoft
3 6 (66.67%) Apple iOS
3 6 (66.67%) Wi-Fi
4 3 (33.33%) Windows Server
4 3 (33.33%) MS Exchange
4 3 (33.33%) VMware
4 3 (33.33%) Active Directory
4 3 (33.33%) ITIL
4 3 (33.33%) Windows
5 2 (22.22%) Linux
5 2 (22.22%) MCSE
5 2 (22.22%) CRM
5 2 (22.22%) MCP
5 2 (22.22%) SQL
5 2 (22.22%) IIS
5 2 (22.22%) Microsoft Office
5 2 (22.22%) Microsoft Certification
5 2 (22.22%) Red Hat
5 2 (22.22%) Incident Management
5 2 (22.22%) WSUS
5 2 (22.22%) Problem Management
5 2 (22.22%) Release Management
5 2 (22.22%) Time Management
5 2 (22.22%) Windows Server 2008
5 2 (22.22%) CentOS
5 2 (22.22%) Skype for Business
5 2 (22.22%) High Availability
5 2 (22.22%) Hyper-V
5 2 (22.22%) Microsoft Azure

2nd Line Support Skill Set
Co-occurring IT Skills in Fareham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) MS Exchange
2 2 (22.22%) IIS
2 2 (22.22%) Skype for Business
Applications
1 2 (22.22%) Microsoft Office
Cloud Services
1 2 (22.22%) Microsoft Azure
2 1 (11.11%) Office 365
Communications & Networking
1 6 (66.67%) Wi-Fi
2 2 (22.22%) Skype
Operating Systems
1 6 (66.67%) Apple iOS
2 3 (33.33%) Windows
2 3 (33.33%) Windows Server
3 2 (22.22%) CentOS
3 2 (22.22%) Linux
3 2 (22.22%) Windows 10
3 2 (22.22%) Windows Server 2008
3 2 (22.22%) Windows Server 2012
Processes & Methodologies
1 3 (33.33%) ITIL
2 2 (22.22%) CRM
2 2 (22.22%) Customer-Centricity
2 2 (22.22%) High Availability
2 2 (22.22%) Incident Management
2 2 (22.22%) Problem Management
2 2 (22.22%) Release Management
2 2 (22.22%) Service Delivery
2 2 (22.22%) Time Management
Programming Languages
1 2 (22.22%) SQL
Qualifications
1 2 (22.22%) ITIL Foundation Certificate
1 2 (22.22%) MCP
1 2 (22.22%) MCSE
1 2 (22.22%) Microsoft Certification
Quality Assurance & Compliance
1 9 (100.00%) SLA
System Software
1 3 (33.33%) Active Directory
2 2 (22.22%) Hyper-V
Systems Management
1 2 (22.22%) WSUS
Vendors
1 8 (88.89%) Microsoft
2 3 (33.33%) VMware
3 2 (22.22%) Red Hat
4 1 (11.11%) Citrix