SLA Jobs in Gateshead

Service Level Agreement (SLA)
Tyne and Wear > Gateshead

The following table provides summary statistics for permanent job vacancies advertised in Gateshead with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 9 16 3
Rank change year-on-year +7 -13 +5
Permanent jobs citing SLA 5 1 4
As % of all permanent jobs advertised in Gateshead 11.63% 1.92% 16.00%
As % of the Quality Assurance & Compliance category 83.33% 5.88% 100.00%
Number of salaries quoted 5 1 4
10th Percentile £20,179 - -
25th Percentile £31,250 £31,000 £20,000
Median annual salary (50th Percentile) £33,000 £32,000 £24,250
Median % change year-on-year +3.13% +31.96% -10.19%
75th Percentile £34,500 £33,000 £29,875
90th Percentile £37,050 - £31,900
Tyne and Wear median annual salary £35,000 £32,000 £23,250
% change year-on-year +9.38% +37.63% -21.19%

All Quality Assurance and Compliance Skills
Gateshead

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gateshead with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 6 17 4
As % of all permanent jobs advertised in Gateshead 13.95% 32.69% 16.00%
Number of salaries quoted 5 2 4
10th Percentile £20,179 £31,650 -
25th Percentile £31,250 £32,625 £20,000
Median annual salary (50th Percentile) £33,000 £36,000 £24,250
Median % change year-on-year -8.33% +48.45% -10.19%
75th Percentile £34,500 £40,125 £29,875
90th Percentile £37,050 £41,550 £31,900
Tyne and Wear median annual salary £46,968 £55,000 £38,500
% change year-on-year -14.60% +42.86% -3.75%

SLA
Job Vacancy Trend in Gateshead

Job postings citing SLA as a proportion of all IT jobs advertised in Gateshead.

Job vacancy trend for SLA in Gateshead

SLA
Salary Trend in Gateshead

3-month moving average salary quoted in jobs citing SLA in Gateshead.

Salary trend for SLA in Gateshead

SLA
Salary Histogram in Gateshead

Salary distribution for jobs citing SLA in Gateshead over the 6 months to 26 April 2024.

Salary histogram for SLA in Gateshead

SLA
Co-occurring Skills and Capabilities in Gateshead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Microsoft Exchange
Applications
1 3 (60.00%) Microsoft Office
2 1 (20.00%) Microsoft Excel
Cloud Services
1 2 (40.00%) Azure
1 2 (40.00%) Microsoft 365
Communications & Networking
1 2 (40.00%) Network Security
General
1 5 (100.00%) Social Skills
2 2 (40.00%) Inclusion and Diversity
Job Titles
1 4 (80.00%) Lead
1 4 (80.00%) Team Leader
2 2 (40.00%) Service Desk Team Leader
3 1 (20.00%) Help Desk Assistant
3 1 (20.00%) Help Desk Support
3 1 (20.00%) Help Desk Team Lead
3 1 (20.00%) Help Desk Technician
3 1 (20.00%) IT Technician
3 1 (20.00%) Senior
3 1 (20.00%) Senior IT Technician
3 1 (20.00%) Senior Technician
3 1 (20.00%) Support Assistant
3 1 (20.00%) Technical Leader
3 1 (20.00%) Technical Team Leader
Miscellaneous
1 2 (40.00%) iPhone
1 2 (40.00%) Self-Motivation
2 1 (20.00%) Management Information System
Operating Systems
1 2 (40.00%) Windows
1 2 (40.00%) Windows 10
Processes & Methodologies
1 5 (100.00%) Customer Service
2 4 (80.00%) Incident Management
2 4 (80.00%) ITIL
3 2 (40.00%) Collaborative Working
3 2 (40.00%) CRM
3 2 (40.00%) Document Management
3 2 (40.00%) Email Management
3 2 (40.00%) Escalation Management
3 2 (40.00%) Major Incident Management
3 2 (40.00%) Problem-Solving
3 2 (40.00%) Process Management
3 2 (40.00%) Project Management
3 2 (40.00%) Quality Management
3 2 (40.00%) Resource Management
3 2 (40.00%) Service Delivery
3 2 (40.00%) Service Management
3 2 (40.00%) Trend Analysis
4 1 (20.00%) Deadline-Driven
4 1 (20.00%) Preventative Maintenance
4 1 (20.00%) Proactive Monitoring
System Software
1 2 (40.00%) Active Directory
Vendors
1 5 (100.00%) Microsoft
2 2 (40.00%) Cisco
2 2 (40.00%) Nexthink
2 2 (40.00%) ServiceNow