The median annual salary for a 2nd Line Support was £25,000 in advertised job vacancies in Glasgow during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Scotland / Glasgow
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 100 108 99
Rank change year-on-year +8 -9  
Permanent jobs requiring a 2nd Line Support 6 2 3
As % of all permanent IT jobs advertised in Glasgow 0.49% 0.15% 0.24%
As % of the Job Titles category 0.53% 0.16% 0.25%
Number of salaries quoted 5 2 2
Median salary £25,000 £23,000 £30,000
Median salary % change year-on-year +8.69% -23.33%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Glasgow. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Glasgow
Permanent job vacancies with a job title containing a recognized job role 1131 1266 1189
As % of all permanent IT job vacancies advertised in Glasgow 92.93% 97.53% 94.37%
Number of salaries quoted 728 675 758
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% -  
90% offered a salary of more than £30,000 £30,000 £28,350
10% offered a salary of more than £67,500 £60,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Glasgow

2nd Line Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Glasgow.

Salary trend for 2nd Line Support in Glasgow

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 27 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring 2nd Line Support in the job title.

1 6 (85.71%) Windows
1 6 (85.71%) Microsoft
2 4 (57.14%) Numerate Degree
2 4 (57.14%) Windows Server 2008
2 4 (57.14%) Customer Engagement
2 4 (57.14%) Big Data
2 4 (57.14%) Verint
2 4 (57.14%) Analytics
2 4 (57.14%) Windows Server 2003
2 4 (57.14%) LAN
2 4 (57.14%) WAN
2 4 (57.14%) Windows 2000
2 4 (57.14%) ODBC
2 4 (57.14%) C#
2 4 (57.14%) C++
2 4 (57.14%) Java
2 4 (57.14%) SQL
2 4 (57.14%) VB
2 4 (57.14%) SQL Server
2 4 (57.14%) Telecoms
2 4 (57.14%) Finance
2 4 (57.14%) Banking
2 4 (57.14%) Retail
2 4 (57.14%) Software Engineering
2 4 (57.14%) Degree
2 4 (57.14%) WFM
2 4 (57.14%) Computer Science
3 2 (28.57%) Windows 7
4 1 (14.29%) Virtual Desktop
4 1 (14.29%) SharePoint 2010

2nd Line Support Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) SharePoint
1 1 (14.29%) SharePoint 2010
Applications
1 1 (14.29%) Microsoft Office
Communications & Networking
1 4 (57.14%) LAN
1 4 (57.14%) WAN
2 1 (14.29%) Skype
Database & Business Intelligence
1 4 (57.14%) Big Data
1 4 (57.14%) SQL Server
General
1 4 (57.14%) Banking
1 4 (57.14%) Finance
1 4 (57.14%) Retail
1 4 (57.14%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (57.14%) ODBC
Miscellaneous
1 4 (57.14%) Computer Science
2 1 (14.29%) Driving Licence
2 1 (14.29%) Smartphone
Operating Systems
1 6 (85.71%) Windows
2 4 (57.14%) Windows 2000
2 4 (57.14%) Windows Server 2003
2 4 (57.14%) Windows Server 2008
3 2 (28.57%) Windows 7
4 1 (14.29%) Windows 10
4 1 (14.29%) Windows 8
Processes & Methodologies
1 4 (57.14%) Analytics
1 4 (57.14%) Customer Engagement
1 4 (57.14%) Software Engineering
1 4 (57.14%) WFM
2 1 (14.29%) ITIL
2 1 (14.29%) Time Management
Programming Languages
1 4 (57.14%) C#
1 4 (57.14%) C++
1 4 (57.14%) Java
1 4 (57.14%) SQL
1 4 (57.14%) VB
Qualifications
1 4 (57.14%) Degree
1 4 (57.14%) Numerate Degree
System Software
1 1 (14.29%) Hyper-V
1 1 (14.29%) Virtual Desktop
1 1 (14.29%) VMware Infrastructure
Vendors
1 6 (85.71%) Microsoft
2 4 (57.14%) Verint
3 1 (14.29%) VMware