Period
to

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 3 July 2022 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Scotland > Glasgow
6 months to
3 Jul 2022
Same period 2021 Same period 2020
Rank 66 92 86
Rank change year-on-year +26 -6 -8
Permanent jobs citing CRM 57 20 10
As % of all permanent jobs advertised in Glasgow 3.24% 1.40% 0.98%
As % of the Processes & Methodologies category 3.45% 1.52% 1.04%
Number of salaries quoted 19 14 9
10th Percentile £38,200 £37,325 £24,800
25th Percentile £41,250 £38,125 £40,722
Median annual salary (50th Percentile) £52,500 £53,750 £44,000
Median % change year-on-year -2.33% +22.16% -17.70%
75th Percentile £56,250 £84,063 £47,500
90th Percentile £64,500 £85,000 £67,500
Scotland median annual salary £55,000 £50,000 £45,000
% change year-on-year +10.00% +11.11% -10.00%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 1,654 1,313 965
As % of all permanent IT jobs advertised in Glasgow 93.98% 91.82% 94.52%
Number of salaries quoted 816 878 669
10th Percentile £31,000 £32,500 £31,250
25th Percentile £38,250 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £47,500 £45,000
Median % change year-on-year +5.26% +5.56% -
75th Percentile £65,000 £60,000 £55,000
90th Percentile £77,500 £72,500 £62,500
Scotland median annual salary £55,000 £48,000 £47,500
% change year-on-year +14.58% +1.05% +5.56%

CRM
Job Vacancy Trend in Glasgow

Job postings citing CRM as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for CRM in Glasgow

CRM
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing CRM in Glasgow.

Salary trend for CRM in Glasgow

CRM
Salary Histogram in Glasgow

Salary distribution for jobs citing CRM in Glasgow over the 6 months to 3 July 2022.

Salary histogram for CRM in Glasgow

For the 6 months to 3 July 2022, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region with a requirement for CRM.

1 30 (52.63%) Microsoft
2 28 (49.12%) Azure
3 26 (45.61%) Social Skills
4 25 (43.86%) Finance
5 24 (42.11%) Dynamics CRM
6 22 (38.60%) Agile
6 22 (38.60%) JavaScript
7 21 (36.84%) C#
7 21 (36.84%) SQL Server
7 21 (36.84%) Test Automation
7 21 (36.84%) Power Platform
8 20 (35.09%) Dynamics 365
8 20 (35.09%) HTML
8 20 (35.09%) XML
8 20 (35.09%) Scrum
9 19 (33.33%) .NET
9 19 (33.33%) DevOps
10 18 (31.58%) Coaching
10 18 (31.58%) ASP.NET Web API
10 18 (31.58%) Serverless
10 18 (31.58%) Azure DevOps
10 18 (31.58%) Azure Functions
10 18 (31.58%) Azure Logic Apps
10 18 (31.58%) Azure Service Bus
10 18 (31.58%) Low-Code
10 18 (31.58%) .NET Framework
11 11 (19.30%) SLA
11 11 (19.30%) Problem-Solving
12 9 (15.79%) Adobe
12 9 (15.79%) AWS

CRM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.51%) Adobe Experience Manager
2 1 (1.75%) Confluence
2 1 (1.75%) SharePoint
Applications
1 3 (5.26%) Microsoft Office
Business Applications
1 24 (42.11%) Dynamics CRM
2 3 (5.26%) Salesforce.com CRM
2 3 (5.26%) SAP Business One
Cloud Services
1 28 (49.12%) Azure
2 21 (36.84%) Power Platform
3 20 (35.09%) Dynamics 365
4 18 (31.58%) Azure DevOps
4 18 (31.58%) Azure Functions
4 18 (31.58%) Azure Logic Apps
4 18 (31.58%) Azure Service Bus
4 18 (31.58%) Serverless
5 9 (15.79%) AWS
6 5 (8.77%) Microsoft 365
7 2 (3.51%) GCP
7 2 (3.51%) SaaS
8 1 (1.75%) Adobe Analytics
8 1 (1.75%) IaaS
Communications & Networking
1 6 (10.53%) SNMP
2 3 (5.26%) VPN
3 2 (3.51%) ADSL
3 2 (3.51%) Broadband
3 2 (3.51%) Extranet
3 2 (3.51%) Intranet
4 1 (1.75%) Internet
4 1 (1.75%) LAN
4 1 (1.75%) WAN
4 1 (1.75%) Wi-Fi
Database & Business Intelligence
1 21 (36.84%) SQL Server
2 3 (5.26%) Crystal Reports
2 3 (5.26%) Oracle Reports
3 1 (1.75%) Power BI
3 1 (1.75%) Tableau
Development Applications
1 1 (1.75%) JIRA
1 1 (1.75%) TestComplete
1 1 (1.75%) Zephyr
General
1 26 (45.61%) Social Skills
2 25 (43.86%) Finance
3 3 (5.26%) Analytical Skills
3 3 (5.26%) Marketing
4 2 (3.51%) Documentation Skills
4 2 (3.51%) Manufacturing
5 1 (1.75%) Back Office
5 1 (1.75%) Banking
5 1 (1.75%) Influencing Skills
5 1 (1.75%) Organisational Skills
5 1 (1.75%) Publishing
Job Titles
1 22 (38.60%) Developer
2 18 (31.58%) Senior Developer
3 11 (19.30%) Architect
4 10 (17.54%) Analyst
5 7 (12.28%) Solutions Architect
6 6 (10.53%) Cloud Architect
6 6 (10.53%) Cloud Solutions Architect
6 6 (10.53%) CRM Analyst
6 6 (10.53%) Network Operations Team Leader
6 6 (10.53%) Network Team Leader
6 6 (10.53%) Operations Team Leader
6 6 (10.53%) Team Leader
7 3 (5.26%) Applications Support Analyst
7 3 (5.26%) AWS Architect
7 3 (5.26%) Azure Architect
7 3 (5.26%) C# Developer
7 3 (5.26%) ERP Analyst
7 3 (5.26%) ERP Support
7 3 (5.26%) Solutions Architect - Amazon Web Services
7 3 (5.26%) Support Analyst
Libraries, Frameworks & Software Standards
1 20 (35.09%) HTML
1 20 (35.09%) XML
2 19 (33.33%) .NET
3 18 (31.58%) .NET Framework
3 18 (31.58%) ASP.NET Web API
4 2 (3.51%) JSON
4 2 (3.51%) REST
4 2 (3.51%) SOAP
4 2 (3.51%) Velocity
4 2 (3.51%) Visualforce
5 1 (1.75%) AngularJS
5 1 (1.75%) React
5 1 (1.75%) Web Services
Miscellaneous
1 18 (31.58%) Low-Code
2 6 (10.53%) Data Centre
2 6 (10.53%) Public Cloud
3 3 (5.26%) Enterprise Software
3 3 (5.26%) NHS
3 3 (5.26%) Replication
4 2 (3.51%) Hybrid Cloud
4 2 (3.51%) Learning Management System
4 2 (3.51%) Legacy Systems
4 2 (3.51%) Management Information System
5 1 (1.75%) Mobile App
5 1 (1.75%) N-Tier
Operating Systems
1 2 (3.51%) Windows
1 2 (3.51%) Windows 10
2 1 (1.75%) HPUX
Processes & Methodologies
1 22 (38.60%) Agile
2 21 (36.84%) Test Automation
3 20 (35.09%) Scrum
4 19 (33.33%) DevOps
5 18 (31.58%) Coaching
6 11 (19.30%) Problem-Solving
7 8 (14.04%) Migration
8 7 (12.28%) Change Management
8 7 (12.28%) Continuous Improvement
8 7 (12.28%) Cybersecurity
8 7 (12.28%) ERP
9 6 (10.53%) Conflict Management
9 6 (10.53%) Customer Engagement
9 6 (10.53%) Decision-Making
9 6 (10.53%) High Availability
9 6 (10.53%) Line Management
9 6 (10.53%) Root Cause Analysis
9 6 (10.53%) Service Delivery
9 6 (10.53%) Software Licensing
9 6 (10.53%) Vulnerability Management
Programming Languages
1 22 (38.60%) JavaScript
2 21 (36.84%) C#
3 7 (12.28%) SQL
4 2 (3.51%) Apex Code
4 2 (3.51%) Python
4 2 (3.51%) SOQL
5 1 (1.75%) Java
Qualifications
1 6 (10.53%) CCNA
1 6 (10.53%) CCNP
1 6 (10.53%) Cisco Certification
1 6 (10.53%) Degree
1 6 (10.53%) SC Cleared
1 6 (10.53%) Security Cleared
2 1 (1.75%) TOGAF Certification
Quality Assurance & Compliance
1 11 (19.30%) SLA
2 1 (1.75%) Data Quality
2 1 (1.75%) PMO
System Software
1 2 (3.51%) Active Directory
2 1 (1.75%) Virtual Servers
Vendors
1 30 (52.63%) Microsoft
2 9 (15.79%) Adobe
3 7 (12.28%) Cisco
4 6 (10.53%) Apple
4 6 (10.53%) Aruba
4 6 (10.53%) HP
5 5 (8.77%) Salesforce.com
6 4 (7.02%) Oracle
7 3 (5.26%) SAP
8 2 (3.51%) MuleSoft
9 1 (1.75%) 3PAR
9 1 (1.75%) Nimble Storage