Period
to 21 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Scotland > Glasgow
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 85 87 81
Rank change year-on-year +2 -6 -9
Permanent jobs citing CRM 64 34 84
As % of all permanent IT jobs advertised in Glasgow 2.94% 1.82% 3.17%
As % of the Processes & Methodologies category 3.18% 1.97% 3.48%
Number of salaries quoted 41 18 60
Glasgow median annual salary £47,500 £37,500 £48,000
Median salary % change year-on-year +26.67% -21.88% +12.94%
10th Percentile £27,500 £21,200 £27,500
90th Percentile £62,500 £47,900 £60,000
Scotland median annual salary £40,000 £37,864 £45,000
% change year-on-year +5.64% -15.86% +5.88%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 2,011 1,724 2,411
As % of all permanent IT jobs advertised in Glasgow 92.50% 92.09% 91.08%
Number of salaries quoted 1,342 1,006 1,516
Glasgow median annual salary £47,500 £43,250 £42,500
Median salary % change year-on-year +9.83% +1.76% +6.25%
10th Percentile £31,500 £30,000 £28,750
90th Percentile £67,500 £60,000 £60,000
Scotland median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

CRM
Job Vacancy Trend in Glasgow

Job postings citing CRM as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for CRM in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Glasgow.

Salary trend for CRM in Glasgow

CRM
Salary Histogram in Glasgow

The salary distribution of IT jobs citing CRM in Glasgow over the 6 months to 21 January 2018.

Salary histogram for CRM in Glasgow

For the 6 months to 21 January 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for CRM.

1 29 (45.31%) Dynamics CRM
2 28 (43.75%) Microsoft
3 19 (29.69%) ERP
3 19 (29.69%) Dynamics 365
4 16 (25.00%) Finance
4 16 (25.00%) Analytical Skills
5 15 (23.44%) Dynamics AX
5 15 (23.44%) Agile Software Development
6 14 (21.88%) Salesforce.com
6 14 (21.88%) Project Management
7 13 (20.31%) SQL
8 12 (18.75%) .NET
8 12 (18.75%) C#
9 11 (17.19%) SQL Server
9 11 (17.19%) Migration
10 9 (14.06%) Waterfall
10 9 (14.06%) Presales
11 8 (12.50%) Data Migration
11 8 (12.50%) Manufacturing
11 8 (12.50%) SQL Server Reporting Services
11 8 (12.50%) PeopleSoft
11 8 (12.50%) JD Edwards
12 7 (10.94%) JavaScript
12 7 (10.94%) Visualforce
12 7 (10.94%) Apex Code
12 7 (10.94%) Analytics
13 6 (9.38%) Business Analysis
13 6 (9.38%) HTML
13 6 (9.38%) Oracle
13 6 (9.38%) Web Services

CRM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.69%) Confluence
1 3 (4.69%) SharePoint
2 2 (3.13%) CMS
3 1 (1.56%) Drupal
3 1 (1.56%) SAS
Applications
1 4 (6.25%) Microsoft Excel
2 2 (3.13%) Microsoft Office
3 1 (1.56%) Microsoft PowerPoint
3 1 (1.56%) Microsoft Project
Business Applications
1 29 (45.31%) Dynamics CRM
2 15 (23.44%) Dynamics AX
3 4 (6.25%) PeopleSoft Financials
4 2 (3.13%) Dynamics NAV
4 2 (3.13%) Eloqua
5 1 (1.56%) NetSuite
5 1 (1.56%) Salesforce.com CRM
5 1 (1.56%) SAP Business One
Cloud Services
1 19 (29.69%) Dynamics 365
2 3 (4.69%) Microsoft Azure
3 2 (3.13%) Office 365
Communications & Networking
1 2 (3.13%) BGP
1 2 (3.13%) Ethernet
1 2 (3.13%) HSRP
1 2 (3.13%) Internet
1 2 (3.13%) IPv6
1 2 (3.13%) MPLS
1 2 (3.13%) OSPF
1 2 (3.13%) RSVP
1 2 (3.13%) SDH
1 2 (3.13%) SONET
1 2 (3.13%) Spanning Tree
1 2 (3.13%) TCP/IP
1 2 (3.13%) VLAN
1 2 (3.13%) VPLS
2 1 (1.56%) HTTP
Database & Business Intelligence
1 11 (17.19%) SQL Server
2 8 (12.50%) SQL Server Reporting Services
3 5 (7.81%) Power BI
4 2 (3.13%) MongoDB
4 2 (3.13%) NoSQL
4 2 (3.13%) Oracle Database
4 2 (3.13%) Oracle Database 12c
4 2 (3.13%) QlikView
5 1 (1.56%) Azure SQL Database
5 1 (1.56%) Crystal Reports
5 1 (1.56%) Data Warehouse
5 1 (1.56%) Qlik Sense
5 1 (1.56%) SQL Server Integration Services
Development Applications
1 4 (6.25%) JIRA
2 2 (3.13%) Oracle Forms
2 2 (3.13%) Visual Studio
3 1 (1.56%) Team Foundation Server
3 1 (1.56%) TeamCity
General
1 16 (25.00%) Finance
2 8 (12.50%) Manufacturing
3 6 (9.38%) Banking
4 5 (7.81%) Advertising
5 3 (4.69%) Marketing
6 2 (3.13%) Investment Banking
6 2 (3.13%) Telecoms
7 1 (1.56%) Back Office
7 1 (1.56%) Front Office
7 1 (1.56%) Legal
Job Titles
1 16 (25.00%) Consultant
2 15 (23.44%) Analyst
3 10 (15.63%) Developer
4 9 (14.06%) Business Analyst
5 8 (12.50%) CRM Consultant
6 7 (10.94%) Dynamics CRM Consultant
7 6 (9.38%) Architect
7 6 (9.38%) Solutions Architect
8 5 (7.81%) Salesforce Analyst
8 5 (7.81%) Salesforce Business Analyst
9 4 (6.25%) Applications Support
9 4 (6.25%) Dynamics AX Consultant
9 4 (6.25%) Technical Consultant
10 3 (4.69%) Dynamics AX Developer
10 3 (4.69%) Microsoft Consultant
10 3 (4.69%) Microsoft CRM Consultant
10 3 (4.69%) Salesforce Consultant
10 3 (4.69%) Salesforce Technical Consultant
11 2 (3.13%) CRM Developer
11 2 (3.13%) Designer
Libraries, Frameworks & Software Standards
1 12 (18.75%) .NET
2 7 (10.94%) Visualforce
3 6 (9.38%) HTML
3 6 (9.38%) Web Services
4 5 (7.81%) CSS
5 4 (6.25%) ASP.NET
6 3 (4.69%) ASP.NET MVC
6 3 (4.69%) JSON
6 3 (4.69%) Mason
6 3 (4.69%) REST
6 3 (4.69%) SOAP
7 2 (3.13%) .NET Framework
7 2 (3.13%) Entity Framework
7 2 (3.13%) jQuery
7 2 (3.13%) RFC 2547
7 2 (3.13%) XML
8 1 (1.56%) LAMP
8 1 (1.56%) LINQ
8 1 (1.56%) Twitter Bootstrap
8 1 (1.56%) WinForms
Miscellaneous
1 16 (25.00%) Analytical Skills
2 2 (3.13%) Analytical Mindset
2 2 (3.13%) IVR
3 1 (1.56%) Computer Science
3 1 (1.56%) Derivative
3 1 (1.56%) Driving Licence
3 1 (1.56%) Equities
3 1 (1.56%) Fixed Income
3 1 (1.56%) Foreign Exchange (FX)
3 1 (1.56%) iPad
3 1 (1.56%) Linux Command Line
3 1 (1.56%) Mainframe
3 1 (1.56%) User Experience
3 1 (1.56%) Virtual Team
Operating Systems
1 3 (4.69%) Windows
2 2 (3.13%) Windows 7
2 2 (3.13%) Windows Server
3 1 (1.56%) Linux
3 1 (1.56%) Unix
Processes & Methodologies
1 19 (29.69%) ERP
2 15 (23.44%) Agile Software Development
3 14 (21.88%) Project Management
4 11 (17.19%) Migration
5 9 (14.06%) Presales
5 9 (14.06%) Waterfall
6 8 (12.50%) Data Migration
7 7 (10.94%) Analytics
8 6 (9.38%) Business Analysis
9 5 (7.81%) Business Intelligence
9 5 (7.81%) PRINCE2
9 5 (7.81%) SDLC
9 5 (7.81%) Stakeholder Management
10 4 (6.25%) ITIL
11 3 (4.69%) Mentoring
11 3 (4.69%) MVC
11 3 (4.69%) Performance Optimisation
11 3 (4.69%) Service Delivery
11 3 (4.69%) Software Delivery
11 3 (4.69%) User Stories
Programming Languages
1 13 (20.31%) SQL
2 12 (18.75%) C#
3 7 (10.94%) Apex Code
3 7 (10.94%) JavaScript
4 4 (6.25%) Java
5 3 (4.69%) PL/SQL
5 3 (4.69%) X++
6 2 (3.13%) PHP
7 1 (1.56%) VB.NET
Qualifications
1 4 (6.25%) Degree
1 4 (6.25%) Microsoft Certification
2 2 (3.13%) CCIP
2 2 (3.13%) CCNA
2 2 (3.13%) CCNP
2 2 (3.13%) Cisco Certification
2 2 (3.13%) MCP
3 1 (1.56%) BPSS Clearance
3 1 (1.56%) Computer Science Degree
3 1 (1.56%) CTC Cleared
3 1 (1.56%) ISEB
3 1 (1.56%) ISTQB
3 1 (1.56%) ISTQB Foundation Certification
3 1 (1.56%) ITIL Foundation Certificate
3 1 (1.56%) Numerate Degree
3 1 (1.56%) PMP
3 1 (1.56%) PRINCE2 Practitioner
3 1 (1.56%) SC Cleared
3 1 (1.56%) Security Cleared
Quality Assurance & Compliance
1 3 (4.69%) SLA
2 1 (1.56%) Data Quality
2 1 (1.56%) QA
System Software
1 1 (1.56%) Active Directory
Systems Management
1 1 (1.56%) ServiceCenter
Vendors
1 28 (43.75%) Microsoft
2 14 (21.88%) Salesforce.com
3 8 (12.50%) JD Edwards
3 8 (12.50%) PeopleSoft
4 6 (9.38%) Oracle
5 3 (4.69%) SAP
6 2 (3.13%) Cisco
6 2 (3.13%) Juniper
6 2 (3.13%) Marketo
7 1 (1.56%) Calypso
7 1 (1.56%) Citrix
7 1 (1.56%) Cognizant
7 1 (1.56%) Epicor
7 1 (1.56%) HP
7 1 (1.56%) iManage
7 1 (1.56%) Infor
7 1 (1.56%) LexisNexis
7 1 (1.56%) Murex
7 1 (1.56%) Sage
7 1 (1.56%) VMware