Period
to 20 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 April 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Scotland > Glasgow
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 80 96 75
Rank change year-on-year +16 -21 +7
Permanent jobs citing CRM 96 35 97
As % of all permanent IT jobs advertised in Glasgow 3.89% 1.83% 3.66%
As % of the Processes & Methodologies category 4.11% 1.98% 3.95%
Number of salaries quoted 71 12 69
Glasgow median annual salary £45,000 £35,000 £40,000
Median salary % change year-on-year +28.57% -12.50% +6.67%
10th Percentile £30,000 £32,300 £27,250
90th Percentile £61,250 £65,625 £79,000
Scotland median annual salary £45,000 £35,000 £42,500
% change year-on-year +28.57% -17.65% +6.25%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 2,334 1,772 2,453
As % of all permanent IT jobs advertised in Glasgow 94.69% 92.68% 92.64%
Number of salaries quoted 1,632 1,058 1,483
Glasgow median annual salary £47,750 £45,000 £42,500
Median salary % change year-on-year +6.11% +5.88% -
10th Percentile £31,250 £29,750 £28,250
90th Percentile £71,250 £66,059 £62,500
Scotland median annual salary £45,000 £45,000 £45,000

CRM
Job Vacancy Trend in Glasgow

Job postings citing CRM as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for CRM in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Glasgow.

Salary trend for CRM in Glasgow

CRM
Salary Histogram in Glasgow

The salary distribution of IT jobs citing CRM in Glasgow over the 6 months to 20 April 2018.

Salary histogram for CRM in Glasgow

For the 6 months to 20 April 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region with a requirement for CRM.

1 51 (53.13%) Dynamics CRM
2 44 (45.83%) Microsoft
3 24 (25.00%) Dynamics 365
4 20 (20.83%) SQL Server
4 20 (20.83%) ERP
5 19 (19.79%) C#
6 18 (18.75%) Agile Software Development
7 17 (17.71%) SQL
7 17 (17.71%) .NET
7 17 (17.71%) Salesforce.com
7 17 (17.71%) Dynamics AX
8 16 (16.67%) Finance
9 15 (15.63%) Migration
10 14 (14.58%) Web Services
10 14 (14.58%) Analytical Skills
10 14 (14.58%) Presales
11 13 (13.54%) WCF
12 12 (12.50%) Project Management
12 12 (12.50%) Data Migration
13 11 (11.46%) Waterfall
13 11 (11.46%) SQL Server Reporting Services
13 11 (11.46%) Manufacturing
14 10 (10.42%) Degree
14 10 (10.42%) Analytics
15 9 (9.38%) JIRA
15 9 (9.38%) Stakeholder Management
15 9 (9.38%) Oracle
15 9 (9.38%) JavaScript
15 9 (9.38%) PeopleSoft
15 9 (9.38%) SAP

CRM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.17%) SharePoint
2 2 (2.08%) SharePoint 2013
3 1 (1.04%) Confluence
3 1 (1.04%) Drupal
3 1 (1.04%) MS Exchange
3 1 (1.04%) SAS
3 1 (1.04%) Skype for Business
Applications
1 6 (6.25%) Microsoft Excel
2 4 (4.17%) Microsoft Office
3 3 (3.13%) Microsoft PowerPoint
4 1 (1.04%) Microsoft Project
4 1 (1.04%) MS Visio
Business Applications
1 51 (53.13%) Dynamics CRM
2 17 (17.71%) Dynamics AX
3 5 (5.21%) PeopleSoft Financials
3 5 (5.21%) SAP CRM
3 5 (5.21%) SAP IS-U
4 1 (1.04%) Dynamics SL
4 1 (1.04%) NetSuite
4 1 (1.04%) SAP Business One
Cloud Services
1 24 (25.00%) Dynamics 365
2 4 (4.17%) Microsoft Azure
2 4 (4.17%) Office 365
3 2 (2.08%) Amazon AWS
3 2 (2.08%) Force.com
3 2 (2.08%) PaaS
4 1 (1.04%) SaaS
4 1 (1.04%) Salesforce Service Cloud
Communications & Networking
1 2 (2.08%) BGP
1 2 (2.08%) Ethernet
1 2 (2.08%) HSRP
1 2 (2.08%) Internet
1 2 (2.08%) IPv6
1 2 (2.08%) MPLS
1 2 (2.08%) OSPF
1 2 (2.08%) RSVP
1 2 (2.08%) SDH
1 2 (2.08%) SONET
1 2 (2.08%) Spanning Tree
1 2 (2.08%) TCP/IP
1 2 (2.08%) VLAN
1 2 (2.08%) VPLS
2 1 (1.04%) HTTP
2 1 (1.04%) Skype
2 1 (1.04%) WAN
Database & Business Intelligence
1 20 (20.83%) SQL Server
2 11 (11.46%) SQL Server Reporting Services
3 9 (9.38%) Power BI
4 7 (7.29%) NoSQL
5 6 (6.25%) MongoDB
5 6 (6.25%) Oracle Database
5 6 (6.25%) Oracle Database 12c
6 3 (3.13%) GIS
7 2 (2.08%) QlikView
8 1 (1.04%) Azure SQL Database
8 1 (1.04%) Crystal Reports
8 1 (1.04%) MS Access
8 1 (1.04%) Relational Database
Development Applications
1 9 (9.38%) JIRA
2 6 (6.25%) Oracle Forms
3 1 (1.04%) Team Foundation Server
3 1 (1.04%) TeamCity
3 1 (1.04%) Visual Studio
General
1 16 (16.67%) Finance
2 11 (11.46%) Manufacturing
3 6 (6.25%) Advertising
3 6 (6.25%) Telecoms
4 4 (4.17%) Marketing
5 3 (3.13%) Banking
5 3 (3.13%) Front Office
5 3 (3.13%) Retail
6 2 (2.08%) Digital Economy
6 2 (2.08%) Investment Banking
7 1 (1.04%) Back Office
7 1 (1.04%) Billing
Job Titles
1 24 (25.00%) Developer
2 20 (20.83%) Analyst
2 20 (20.83%) Consultant
3 14 (14.58%) Microsoft Developer
4 13 (13.54%) Business Analyst
5 12 (12.50%) CRM Consultant
5 12 (12.50%) CRM Developer
6 11 (11.46%) Architect
6 11 (11.46%) Dynamics CRM Developer
6 11 (11.46%) Solutions Architect
7 10 (10.42%) Dynamics CRM Consultant
8 6 (6.25%) Dynamics AX Consultant
9 5 (5.21%) Digital Analyst
9 5 (5.21%) Technical Consultant
9 5 (5.21%) Tester
10 4 (4.17%) Salesforce Analyst
10 4 (4.17%) Salesforce Business Analyst
11 3 (3.13%) Retail Business Analyst
11 3 (3.13%) Salesforce Consultant
11 3 (3.13%) Salesforce Technical Consultant
Libraries, Frameworks & Software Standards
1 17 (17.71%) .NET
2 14 (14.58%) Web Services
3 13 (13.54%) WCF
4 8 (8.33%) WPF
5 7 (7.29%) REST
5 7 (7.29%) Visualforce
6 6 (6.25%) SOAP
7 5 (5.21%) ASP.NET Web API
8 4 (4.17%) HTML
9 3 (3.13%) ASP.NET
9 3 (3.13%) CSS
9 3 (3.13%) Mason
10 2 (2.08%) .NET Framework
10 2 (2.08%) AngularJS
10 2 (2.08%) ASP.NET MVC
10 2 (2.08%) Entity Framework
10 2 (2.08%) JSON
10 2 (2.08%) RFC 2547
11 1 (1.04%) .NET Core
11 1 (1.04%) Node.js
Miscellaneous
1 14 (14.58%) Analytical Skills
2 6 (6.25%) IVR
3 4 (4.17%) Driving Licence
4 3 (3.13%) Social Media
5 2 (2.08%) Analytical Mindset
5 2 (2.08%) Enterprise Software
5 2 (2.08%) Hybrid Cloud
5 2 (2.08%) Management Information System
6 1 (1.04%) Computer Science
6 1 (1.04%) Greenfield Project
6 1 (1.04%) Linux Command Line
6 1 (1.04%) Mainframe
6 1 (1.04%) User Experience
6 1 (1.04%) Virtual Team
Operating Systems
1 5 (5.21%) Windows
2 4 (4.17%) Windows Server
3 2 (2.08%) Windows 7
4 1 (1.04%) Linux
4 1 (1.04%) Unix
4 1 (1.04%) Windows Server 2003
4 1 (1.04%) Windows Server 2008
4 1 (1.04%) Windows Server 2012
Processes & Methodologies
1 20 (20.83%) ERP
2 18 (18.75%) Agile Software Development
3 15 (15.63%) Migration
4 14 (14.58%) Presales
5 12 (12.50%) Data Migration
5 12 (12.50%) Project Management
6 11 (11.46%) Waterfall
7 10 (10.42%) Analytics
8 9 (9.38%) Problem-Solving
8 9 (9.38%) Stakeholder Management
9 8 (8.33%) Business Intelligence
9 8 (8.33%) Continuous Integration
9 8 (8.33%) Data Modelling
9 8 (8.33%) Unit Testing
10 7 (7.29%) Software Delivery
11 6 (6.25%) Customer Requirements
11 6 (6.25%) Document Management
11 6 (6.25%) Enterprise Architecture
11 6 (6.25%) PRINCE2
11 6 (6.25%) SDLC
Programming Languages
1 19 (19.79%) C#
2 17 (17.71%) SQL
3 9 (9.38%) JavaScript
4 8 (8.33%) Apex Code
5 6 (6.25%) Java
5 6 (6.25%) PL/SQL
6 3 (3.13%) X++
7 2 (2.08%) PHP
Qualifications
1 10 (10.42%) Degree
2 5 (5.21%) ISTQB
2 5 (5.21%) ISTQB Advanced Certification
3 3 (3.13%) Microsoft Certification
3 3 (3.13%) PRINCE2 Practitioner
4 2 (2.08%) CCIP
4 2 (2.08%) CCNA
4 2 (2.08%) CCNP
4 2 (2.08%) Cisco Certification
4 2 (2.08%) MCP
5 1 (1.04%) ACCA
5 1 (1.04%) Computer Science Degree
5 1 (1.04%) ITIL Foundation Certificate
5 1 (1.04%) Numerate Degree
5 1 (1.04%) PMP
Quality Assurance & Compliance
1 5 (5.21%) QA
2 4 (4.17%) SLA
3 1 (1.04%) Data Quality
System Software
1 5 (5.21%) Active Directory
2 1 (1.04%) XenApp
Systems Management
1 1 (1.04%) ServiceCenter
Vendors
1 44 (45.83%) Microsoft
2 17 (17.71%) Salesforce.com
3 9 (9.38%) JD Edwards
3 9 (9.38%) Oracle
3 9 (9.38%) PeopleSoft
3 9 (9.38%) SAP
4 5 (5.21%) Cognizant
5 2 (2.08%) Cisco
5 2 (2.08%) Citrix
5 2 (2.08%) Juniper
5 2 (2.08%) VMware
6 1 (1.04%) Epicor
6 1 (1.04%) HP
6 1 (1.04%) iManage
6 1 (1.04%) Infor
6 1 (1.04%) Intapp
6 1 (1.04%) LexisNexis
6 1 (1.04%) Sage
6 1 (1.04%) Xero