Period
to 21 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Scotland > Glasgow
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 76 91 96
Rank change year-on-year +15 +5 -17
Permanent jobs citing CRM 88 61 61
As % of all permanent IT jobs advertised in Glasgow 3.90% 2.62% 2.57%
As % of the Processes & Methodologies category 4.13% 2.83% 2.73%
Number of salaries quoted 44 22 27
Glasgow median annual salary £45,000 £33,750 £35,500
Median salary % change year-on-year +33.33% -4.93% +1.43%
10th Percentile £32,900 £26,750 £21,450
90th Percentile £60,000 £66,875 £54,500
Scotland median annual salary £45,000 £40,000 £36,500
% change year-on-year +12.50% +9.59% -8.75%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 2,133 2,157 2,235
As % of all permanent IT jobs advertised in Glasgow 94.63% 92.65% 94.14%
Number of salaries quoted 1,601 1,352 1,179
Glasgow median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% -
10th Percentile £31,250 £31,025 £27,500
90th Percentile £66,250 £68,750 £60,500
Scotland median annual salary £45,500 £44,000 £44,500
% change year-on-year +3.41% -1.12% +4.71%

CRM
Job Vacancy Trend in Glasgow

Job postings citing CRM as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for CRM in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Glasgow.

Salary trend for CRM in Glasgow

CRM
Salary Histogram in Glasgow

The salary distribution of IT jobs citing CRM in Glasgow over the 6 months to 21 September 2018.

Salary histogram for CRM in Glasgow

For the 6 months to 21 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region with a requirement for CRM.

1 55 (62.50%) Microsoft
2 49 (55.68%) Dynamics CRM
3 31 (35.23%) Agile Software Development
3 31 (35.23%) SDLC
4 30 (34.09%) JavaScript
5 28 (31.82%) SQL Server
6 27 (30.68%) SQL
7 26 (29.55%) .NET
7 26 (29.55%) Web Services
8 24 (27.27%) C#
9 23 (26.14%) Finance
10 19 (21.59%) Microsoft Azure
11 18 (20.45%) Analytical Skills
11 18 (20.45%) SharePoint
11 18 (20.45%) ERP
12 16 (18.18%) Banking
12 16 (18.18%) AngularJS
13 15 (17.05%) SQL Server 2012
13 15 (17.05%) MVC
13 15 (17.05%) Dynamics 365
14 14 (15.91%) Migration
14 14 (15.91%) Office 365
14 14 (15.91%) WCF
14 14 (15.91%) Data Migration
15 13 (14.77%) Microsoft Office
15 13 (14.77%) SOAP
16 12 (13.64%) HTML
16 12 (13.64%) CSS
16 12 (13.64%) Content Management
16 12 (13.64%) Degree

CRM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (20.45%) SharePoint
2 9 (10.23%) Skype for Business
3 8 (9.09%) JBoss
4 6 (6.82%) Oracle SOA Suite
5 2 (2.27%) SharePoint 2010
5 2 (2.27%) SharePoint 2013
6 1 (1.14%) Apache Spark
Applications
1 13 (14.77%) Microsoft Office
2 8 (9.09%) Microsoft Excel
3 5 (5.68%) Microsoft PowerPoint
Business Applications
1 49 (55.68%) Dynamics CRM
2 10 (11.36%) Dynamics AX
3 2 (2.27%) Dynamics NAV
3 2 (2.27%) Dynamics SL
3 2 (2.27%) Salesforce.com CRM
Cloud Services
1 19 (21.59%) Microsoft Azure
2 15 (17.05%) Dynamics 365
3 14 (15.91%) Office 365
4 9 (10.23%) Azure Functions
4 9 (10.23%) Serverless
4 9 (10.23%) Yammer
5 5 (5.68%) Amazon AWS
6 2 (2.27%) Force.com
7 1 (1.14%) Google Analytics
Communications & Networking
1 11 (12.50%) Intranet
2 9 (10.23%) Skype
3 3 (3.41%) Broadband
4 2 (2.27%) ADSL
4 2 (2.27%) Extranet
4 2 (2.27%) VPN
5 1 (1.14%) Internet
Database & Business Intelligence
1 28 (31.82%) SQL Server
2 15 (17.05%) SQL Server 2012
3 8 (9.09%) DB2
4 5 (5.68%) SQL Server Integration Services
5 4 (4.55%) Blockchain
5 4 (4.55%) Relational Database
5 4 (4.55%) SQL Server 2014
5 4 (4.55%) SQL Server Reporting Services
6 3 (3.41%) NoSQL
6 3 (3.41%) Power BI
7 2 (2.27%) SQL Server 2008
8 1 (1.14%) Amazon Redshift
8 1 (1.14%) Apache Hive
8 1 (1.14%) Big Data
8 1 (1.14%) Data Warehouse
8 1 (1.14%) GIS
8 1 (1.14%) Hadoop
8 1 (1.14%) PostgreSQL
Development Applications
1 5 (5.68%) Visual Studio
2 3 (3.41%) JIRA
3 2 (2.27%) Git (software)
General
1 23 (26.14%) Finance
2 16 (18.18%) Banking
3 10 (11.36%) Retail Banking
4 9 (10.23%) Manufacturing
5 4 (4.55%) Financial Institution
5 4 (4.55%) Law
6 3 (3.41%) Advertising
6 3 (3.41%) Telecoms
7 2 (2.27%) French Language
7 2 (2.27%) Front Office
7 2 (2.27%) German Language
7 2 (2.27%) Investment Banking
7 2 (2.27%) Italian Language
7 2 (2.27%) Marketing
7 2 (2.27%) Spanish Language
8 1 (1.14%) Electronics
8 1 (1.14%) Legal
8 1 (1.14%) Mandarin Language
8 1 (1.14%) Retail
Job Titles
1 40 (45.45%) Developer
2 16 (18.18%) Architect
2 16 (18.18%) Solutions Architect
3 13 (14.77%) Consultant
4 12 (13.64%) CRM Developer
4 12 (13.64%) Microsoft Developer
5 10 (11.36%) Analyst
5 10 (11.36%) Dynamics CRM Developer
5 10 (11.36%) Senior Architect
5 10 (11.36%) Senior Solutions Architect
5 10 (11.36%) SharePoint Developer
6 9 (10.23%) .NET Developer
6 9 (10.23%) CRM Consultant
6 9 (10.23%) Dynamics CRM Consultant
7 4 (4.55%) Lead Developer
7 4 (4.55%) Senior Manager
7 4 (4.55%) Senior Service Manager
7 4 (4.55%) Service Manager
7 4 (4.55%) Software Consultant
7 4 (4.55%) Software Engineer
Libraries, Frameworks & Software Standards
1 26 (29.55%) .NET
1 26 (29.55%) Web Services
2 16 (18.18%) AngularJS
3 14 (15.91%) WCF
4 13 (14.77%) SOAP
5 12 (13.64%) CSS
5 12 (13.64%) HTML
6 10 (11.36%) HTML5
6 10 (11.36%) Java EE
6 10 (11.36%) jQuery
7 9 (10.23%) ASP.NET
7 9 (10.23%) CSS3
7 9 (10.23%) REST
7 9 (10.23%) Twitter Bootstrap
7 9 (10.23%) XML
8 8 (9.09%) Hibernate
8 8 (9.09%) J2EE
8 8 (9.09%) Struts
9 7 (7.95%) ASP.NET Web API
10 6 (6.82%) ASP.NET MVC
Miscellaneous
1 18 (20.45%) Analytical Skills
2 9 (10.23%) Hybrid Cloud
2 9 (10.23%) Management Information System
3 8 (9.09%) Mainframe
4 6 (6.82%) Enterprise Software
5 3 (3.41%) Blackberry
6 2 (2.27%) Greenfield Project
7 1 (1.14%) Computer Science
7 1 (1.14%) Driving Licence
Operating Systems
1 6 (6.82%) Windows
1 6 (6.82%) Windows 7
2 4 (4.55%) Windows Server 2003
3 3 (3.41%) Windows XP
4 1 (1.14%) Windows 10
4 1 (1.14%) Windows Server
4 1 (1.14%) Windows Server 2008
Processes & Methodologies
1 31 (35.23%) Agile Software Development
1 31 (35.23%) SDLC
2 18 (20.45%) ERP
3 15 (17.05%) MVC
4 14 (15.91%) Data Migration
4 14 (15.91%) Migration
5 12 (13.64%) Coaching
5 12 (13.64%) Content Management
6 11 (12.50%) ITIL
6 11 (12.50%) Scrum
6 11 (12.50%) Stakeholder Management
7 10 (11.36%) Open Source
7 10 (11.36%) Unit Testing
8 9 (10.23%) Problem-Solving
8 9 (10.23%) Service Delivery
8 9 (10.23%) Test Scripting
8 9 (10.23%) Web Development
8 9 (10.23%) Webhook
9 8 (9.09%) Collaborative Working
9 8 (9.09%) TDD
Programming Languages
1 30 (34.09%) JavaScript
2 27 (30.68%) SQL
3 24 (27.27%) C#
4 9 (10.23%) TypeScript
5 3 (3.41%) PHP
6 2 (2.27%) Apex Code
6 2 (2.27%) T-SQL
6 2 (2.27%) X++
7 1 (1.14%) Python
Qualifications
1 12 (13.64%) Degree
2 1 (1.14%) CISSP
2 1 (1.14%) HND
2 1 (1.14%) MCSA
2 1 (1.14%) MCSE
2 1 (1.14%) Microsoft Certification
2 1 (1.14%) PMI Certification
2 1 (1.14%) PMP
2 1 (1.14%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (6.82%) COBIT
2 3 (3.41%) SLA
3 2 (2.27%) QA
4 1 (1.14%) Cyber Essentials
4 1 (1.14%) GDPR
4 1 (1.14%) HIPAA
4 1 (1.14%) Sarbanes-Oxley
4 1 (1.14%) SSAE 16
System Software
1 5 (5.68%) Active Directory
2 1 (1.14%) VMware Infrastructure
Systems Management
1 4 (4.55%) Systems Management Server (SMS)
Vendors
1 55 (62.50%) Microsoft
2 10 (11.36%) Cognizant
2 10 (11.36%) Oracle
3 9 (10.23%) Salesforce.com
4 8 (9.09%) Chordiant
5 6 (6.82%) IBM
6 3 (3.41%) iManage
7 2 (2.27%) VMware
8 1 (1.14%) Citrix
8 1 (1.14%) Google
8 1 (1.14%) SAP
8 1 (1.14%) Talend
8 1 (1.14%) Veeam