Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Scotland > Glasgow
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 82 92 84
Rank change year-on-year +10 -8 -12
Permanent jobs citing CRM 65 44 76
As % of all permanent IT jobs advertised in Glasgow 2.85% 2.03% 2.96%
As % of the Processes & Methodologies category 3.11% 2.19% 3.24%
Number of salaries quoted 37 22 48
Glasgow median annual salary £45,000 £37,682 £38,750
Median salary % change year-on-year +19.42% -2.76% -8.82%
10th Percentile £25,550 £21,600 £27,500
90th Percentile £59,000 £60,125 £57,000
Scotland median annual salary £40,000 £35,500 £40,750
% change year-on-year +12.68% -12.88% -4.12%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 2092 2007 2345
As % of all permanent IT jobs advertised in Glasgow 91.75% 92.70% 91.21%
Number of salaries quoted 1346 1090 1499
Glasgow median annual salary £47,500 £42,500 £42,500
Median salary % change year-on-year +11.76% - +6.25%
10th Percentile £31,500 £28,750 £28,750
90th Percentile £67,500 £60,000 £60,650
Scotland median annual salary £45,000 £44,000 £42,500
% change year-on-year +2.27% +3.53% +2.41%

CRM
Job Vacancy Trend in Glasgow

Job postings citing CRM as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for CRM in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Glasgow.

Salary trend for CRM in Glasgow

CRM
Salary Histogram in Glasgow

The salary distribution of IT jobs citing CRM in Glasgow over the 6 months to 18 November 2017.

Salary histogram for CRM in Glasgow

For the 6 months to 18 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for CRM.

1 32 (49.23%) Dynamics CRM
2 30 (46.15%) Microsoft
3 20 (30.77%) Finance
4 19 (29.23%) Dynamics 365
5 17 (26.15%) SQL
5 17 (26.15%) ERP
6 15 (23.08%) Dynamics AX
6 15 (23.08%) .NET
6 15 (23.08%) C#
6 15 (23.08%) SQL Server
7 14 (21.54%) Salesforce.com
7 14 (21.54%) Project Management
7 14 (21.54%) SQL Server Reporting Services
8 12 (18.46%) Analytical Skills
9 11 (16.92%) Agile Software Development
9 11 (16.92%) Migration
10 10 (15.38%) Microsoft Excel
11 9 (13.85%) Presales
11 9 (13.85%) Data Migration
12 8 (12.31%) SharePoint
12 8 (12.31%) JD Edwards
12 8 (12.31%) PeopleSoft
12 8 (12.31%) Manufacturing
13 7 (10.77%) Web Services
13 7 (10.77%) Degree
14 6 (9.23%) Waterfall
14 6 (9.23%) Power BI
14 6 (9.23%) Analytics
14 6 (9.23%) ASP.NET
14 6 (9.23%) CSS

CRM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.31%) SharePoint
2 3 (4.62%) Confluence
2 3 (4.62%) SharePoint 2013
3 2 (3.08%) CMS
Applications
1 10 (15.38%) Microsoft Excel
2 4 (6.15%) Microsoft Office
3 1 (1.54%) Microsoft PowerPoint
3 1 (1.54%) Microsoft Project
Business Applications
1 32 (49.23%) Dynamics CRM
2 15 (23.08%) Dynamics AX
3 4 (6.15%) PeopleSoft Financials
4 3 (4.62%) Eloqua
5 2 (3.08%) Dynamics NAV
6 1 (1.54%) FRx
6 1 (1.54%) Salesforce.com CRM
Cloud Services
1 19 (29.23%) Dynamics 365
2 4 (6.15%) Office 365
3 3 (4.62%) Microsoft Azure
4 1 (1.54%) SaaS
Communications & Networking
1 1 (1.54%) BGP
1 1 (1.54%) Ethernet
1 1 (1.54%) HSRP
1 1 (1.54%) IPv6
1 1 (1.54%) MPLS
1 1 (1.54%) OSPF
1 1 (1.54%) RSVP
1 1 (1.54%) SDH
1 1 (1.54%) SONET
1 1 (1.54%) Spanning Tree
1 1 (1.54%) TCP/IP
1 1 (1.54%) VLAN
1 1 (1.54%) VPLS
Database & Business Intelligence
1 15 (23.08%) SQL Server
2 14 (21.54%) SQL Server Reporting Services
3 6 (9.23%) Power BI
4 2 (3.08%) MongoDB
4 2 (3.08%) NoSQL
4 2 (3.08%) Oracle Database
4 2 (3.08%) Oracle Database 12c
5 1 (1.54%) Azure SQL Database
5 1 (1.54%) Crystal Reports
5 1 (1.54%) Data Warehouse
5 1 (1.54%) GIS
5 1 (1.54%) Qlik Sense
5 1 (1.54%) QlikView
5 1 (1.54%) SQL Server Integration Services
Development Applications
1 4 (6.15%) JIRA
1 4 (6.15%) Visual Studio
2 2 (3.08%) Oracle Forms
3 1 (1.54%) Team Foundation Server
3 1 (1.54%) TeamCity
General
1 20 (30.77%) Finance
2 8 (12.31%) Manufacturing
3 5 (7.69%) Banking
4 4 (6.15%) Advertising
5 2 (3.08%) Marketing
5 2 (3.08%) Telecoms
6 1 (1.54%) Front Office
6 1 (1.54%) Legal
Job Titles
1 17 (26.15%) Analyst
2 16 (24.62%) Consultant
3 11 (16.92%) Developer
4 8 (12.31%) CRM Consultant
5 7 (10.77%) Dynamics CRM Consultant
6 6 (9.23%) Business Analyst
7 4 (6.15%) Applications Support
7 4 (6.15%) Dynamics AX Consultant
8 3 (4.62%) .NET Developer
8 3 (4.62%) Customer Analyst
8 3 (4.62%) Dynamics AX Developer
8 3 (4.62%) ERP Consultant
8 3 (4.62%) Junior
8 3 (4.62%) Junior Consultant
8 3 (4.62%) Microsoft Consultant
8 3 (4.62%) Microsoft CRM Consultant
8 3 (4.62%) Salesforce Analyst
8 3 (4.62%) Salesforce Business Analyst
8 3 (4.62%) Software Developer
8 3 (4.62%) Solutions Architect
Libraries, Frameworks & Software Standards
1 15 (23.08%) .NET
2 7 (10.77%) Web Services
3 6 (9.23%) ASP.NET
3 6 (9.23%) CSS
3 6 (9.23%) HTML
4 5 (7.69%) Visualforce
5 4 (6.15%) VXML
6 3 (4.62%) jQuery
6 3 (4.62%) SOAP
6 3 (4.62%) WinForms
6 3 (4.62%) XML
7 2 (3.08%) ASP.NET MVC
7 2 (3.08%) Mason
7 2 (3.08%) REST
8 1 (1.54%) AngularJS
8 1 (1.54%) ASP.NET Core
8 1 (1.54%) ASP.NET MVC 5
8 1 (1.54%) Autofac
8 1 (1.54%) Entity Framework
8 1 (1.54%) RFC 2547
Miscellaneous
1 12 (18.46%) Analytical Skills
2 6 (9.23%) IVR
3 4 (6.15%) Social Media
4 2 (3.08%) Derivative
4 2 (3.08%) Equities
4 2 (3.08%) Fixed Income
4 2 (3.08%) Foreign Exchange (FX)
4 2 (3.08%) iPad
5 1 (1.54%) Enterprise Software
5 1 (1.54%) Fintech
5 1 (1.54%) Mainframe
5 1 (1.54%) Virtual Team
Operating Systems
1 3 (4.62%) Windows
Processes & Methodologies
1 17 (26.15%) ERP
2 14 (21.54%) Project Management
3 11 (16.92%) Agile Software Development
3 11 (16.92%) Migration
4 9 (13.85%) Data Migration
4 9 (13.85%) Presales
5 6 (9.23%) Analytics
5 6 (9.23%) Business Intelligence
5 6 (9.23%) Waterfall
6 5 (7.69%) Business Analysis
6 5 (7.69%) PRINCE2
7 4 (6.15%) ITIL
7 4 (6.15%) Mentoring
7 4 (6.15%) Stakeholder Management
8 3 (4.62%) Coaching
8 3 (4.62%) Continuous Integration
8 3 (4.62%) MVC
8 3 (4.62%) Performance Optimisation
8 3 (4.62%) Release Management
8 3 (4.62%) Scrum
Programming Languages
1 17 (26.15%) SQL
2 15 (23.08%) C#
3 5 (7.69%) Apex Code
3 5 (7.69%) JavaScript
4 4 (6.15%) Java
5 3 (4.62%) PL/SQL
5 3 (4.62%) VB.NET
5 3 (4.62%) X++
6 1 (1.54%) PHP
6 1 (1.54%) TypeScript
Qualifications
1 7 (10.77%) Degree
2 6 (9.23%) Microsoft Certification
3 2 (3.08%) ISTQB
3 2 (3.08%) ISTQB Foundation Certification
3 2 (3.08%) MCP
4 1 (1.54%) BPSS Clearance
4 1 (1.54%) CCIP
4 1 (1.54%) CCNA
4 1 (1.54%) CCNP
4 1 (1.54%) Cisco Certification
4 1 (1.54%) CTC Cleared
4 1 (1.54%) ISEB
4 1 (1.54%) ITIL Foundation Certificate
4 1 (1.54%) PMP
4 1 (1.54%) PRINCE2 Certification
4 1 (1.54%) PRINCE2 Practitioner
4 1 (1.54%) SC Cleared
4 1 (1.54%) Security Cleared
Quality Assurance & Compliance
1 3 (4.62%) SLA
2 1 (1.54%) QA
Systems Management
1 1 (1.54%) ServiceCenter
Vendors
1 30 (46.15%) Microsoft
2 14 (21.54%) Salesforce.com
3 8 (12.31%) JD Edwards
3 8 (12.31%) PeopleSoft
4 6 (9.23%) Oracle
5 3 (4.62%) Marketo
6 2 (3.08%) Calypso
6 2 (3.08%) Cognizant
6 2 (3.08%) Murex
6 2 (3.08%) SAP
7 1 (1.54%) Cisco
7 1 (1.54%) Cognos
7 1 (1.54%) HP
7 1 (1.54%) Juniper