Period
to 15 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 15 July 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Scotland > Glasgow
6 months to
15 Jul 2018
Same period 2017 Same period 2016
Rank 75 87 93
Rank change year-on-year +12 +6 -22
Permanent jobs citing CRM 105 56 80
As % of all permanent IT jobs advertised in Glasgow 4.27% 2.52% 3.07%
As % of the Processes & Methodologies category 4.52% 2.71% 3.29%
Number of salaries quoted 70 20 36
Glasgow median annual salary £47,000 £35,000 £35,250
Median salary % change year-on-year +34.29% -0.71% +0.71%
10th Percentile £32,500 £26,700 £23,000
90th Percentile £60,000 £68,750 £75,000
Scotland median annual salary £45,000 £35,000 £35,500
% change year-on-year +28.57% -1.41% -5.33%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 2,323 2,066 2,431
As % of all permanent IT jobs advertised in Glasgow 94.51% 92.81% 93.39%
Number of salaries quoted 1,696 1,268 1,350
Glasgow median annual salary £47,500 £45,000 £43,000
Median salary % change year-on-year +5.56% +4.65% -1.71%
10th Percentile £31,175 £29,750 £27,750
90th Percentile £70,000 £70,000 £62,500
Scotland median annual salary £45,000 £45,000 £45,000

CRM
Job Vacancy Trend in Glasgow

Job postings citing CRM as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for CRM in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Glasgow.

Salary trend for CRM in Glasgow

CRM
Salary Histogram in Glasgow

The salary distribution of IT jobs citing CRM in Glasgow over the 6 months to 15 July 2018.

Salary histogram for CRM in Glasgow

For the 6 months to 15 July 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region with a requirement for CRM.

1 57 (54.29%) Dynamics CRM
2 54 (51.43%) Microsoft
3 31 (29.52%) Agile Software Development
4 27 (25.71%) SQL Server
5 26 (24.76%) SQL
6 24 (22.86%) .NET
6 24 (22.86%) C#
7 23 (21.90%) Web Services
8 22 (20.95%) SDLC
9 21 (20.00%) JavaScript
9 21 (20.00%) WCF
10 15 (14.29%) Migration
10 15 (14.29%) Salesforce.com
10 15 (14.29%) SharePoint
10 15 (14.29%) ERP
10 15 (14.29%) Degree
10 15 (14.29%) Dynamics 365
11 14 (13.33%) Microsoft Azure
11 14 (13.33%) Stakeholder Management
12 13 (12.38%) Finance
12 13 (12.38%) Data Migration
12 13 (12.38%) Analytical Skills
13 12 (11.43%) Data Modelling
14 11 (10.48%) Cognizant
14 11 (10.48%) Business Intelligence
14 11 (10.48%) Oracle
14 11 (10.48%) Scrum
14 11 (10.48%) Office 365
15 10 (9.52%) Unit Testing
15 10 (9.52%) AngularJS

CRM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (14.29%) SharePoint
2 6 (5.71%) Oracle SOA Suite
3 5 (4.76%) Skype for Business
4 4 (3.81%) JBoss
4 4 (3.81%) SharePoint 2013
5 2 (1.90%) SharePoint 2010
6 1 (0.95%) Apache Spark
6 1 (0.95%) MS Exchange
Applications
1 9 (8.57%) Microsoft Office
2 8 (7.62%) Microsoft Excel
3 6 (5.71%) Microsoft PowerPoint
4 1 (0.95%) MS Visio
Business Applications
1 57 (54.29%) Dynamics CRM
2 10 (9.52%) Dynamics AX
3 5 (4.76%) SAP CRM
3 5 (4.76%) SAP IS-U
4 2 (1.90%) Dynamics SL
4 2 (1.90%) Salesforce.com CRM
5 1 (0.95%) Dynamics NAV
5 1 (0.95%) PeopleSoft Financials
Cloud Services
1 15 (14.29%) Dynamics 365
2 14 (13.33%) Microsoft Azure
3 11 (10.48%) Office 365
4 6 (5.71%) Amazon AWS
5 4 (3.81%) Serverless
5 4 (3.81%) Yammer
6 3 (2.86%) Force.com
7 2 (1.90%) PaaS
8 1 (0.95%) Google Analytics
8 1 (0.95%) SaaS
8 1 (0.95%) Salesforce Service Cloud
Communications & Networking
1 6 (5.71%) Intranet
2 5 (4.76%) Skype
3 3 (2.86%) Broadband
4 2 (1.90%) ADSL
4 2 (1.90%) Extranet
4 2 (1.90%) VPN
5 1 (0.95%) Internet
5 1 (0.95%) WAN
Database & Business Intelligence
1 27 (25.71%) SQL Server
2 7 (6.67%) NoSQL
2 7 (6.67%) Power BI
3 6 (5.71%) SQL Server 2012
4 5 (4.76%) SQL Server Reporting Services
5 4 (3.81%) DB2
5 4 (3.81%) GIS
5 4 (3.81%) MongoDB
5 4 (3.81%) Oracle Database
5 4 (3.81%) Oracle Database 12c
5 4 (3.81%) Relational Database
6 2 (1.90%) SQL Server 2008
7 1 (0.95%) Amazon Redshift
7 1 (0.95%) Apache Hive
7 1 (0.95%) Big Data
7 1 (0.95%) Hadoop
7 1 (0.95%) MS Access
7 1 (0.95%) PostgreSQL
7 1 (0.95%) QlikView
7 1 (0.95%) SQL Server Integration Services
Development Applications
1 9 (8.57%) JIRA
2 4 (3.81%) Oracle Forms
3 2 (1.90%) Visual Studio
4 1 (0.95%) Git (software)
General
1 13 (12.38%) Finance
2 10 (9.52%) Manufacturing
3 7 (6.67%) Banking
3 7 (6.67%) Telecoms
4 6 (5.71%) Retail Banking
5 4 (3.81%) Advertising
5 4 (3.81%) Marketing
5 4 (3.81%) Retail
6 3 (2.86%) Front Office
6 3 (2.86%) Law
7 2 (1.90%) Digital Economy
7 2 (1.90%) French Language
7 2 (1.90%) German Language
7 2 (1.90%) Italian Language
7 2 (1.90%) Spanish Language
8 1 (0.95%) Billing
8 1 (0.95%) Electronics
8 1 (0.95%) Investment Banking
8 1 (0.95%) Legal
8 1 (0.95%) Mandarin Language
Job Titles
1 39 (37.14%) Developer
2 20 (19.05%) Microsoft Developer
3 19 (18.10%) Analyst
4 15 (14.29%) Architect
4 15 (14.29%) Solutions Architect
5 13 (12.38%) Consultant
5 13 (12.38%) CRM Developer
6 11 (10.48%) CRM Consultant
6 11 (10.48%) Dynamics CRM Developer
7 10 (9.52%) Dynamics CRM Consultant
8 8 (7.62%) Business Analyst
8 8 (7.62%) Senior Architect
8 8 (7.62%) Senior Solutions Architect
9 7 (6.67%) SharePoint Developer
10 6 (5.71%) .NET Developer
11 5 (4.76%) Digital Analyst
11 5 (4.76%) Tester
12 4 (3.81%) IT Analyst
12 4 (3.81%) Microsoft CRM Consultant
12 4 (3.81%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 24 (22.86%) .NET
2 23 (21.90%) Web Services
3 21 (20.00%) WCF
4 10 (9.52%) AngularJS
4 10 (9.52%) ASP.NET Web API
5 9 (8.57%) REST
5 9 (8.57%) SOAP
6 8 (7.62%) ASP.NET
6 8 (7.62%) WPF
7 7 (6.67%) CSS
7 7 (6.67%) HTML
8 6 (5.71%) Java EE
9 5 (4.76%) HTML5
9 5 (4.76%) jQuery
9 5 (4.76%) XML
10 4 (3.81%) ASP.NET MVC
10 4 (3.81%) CSS3
10 4 (3.81%) Node.js
10 4 (3.81%) React
10 4 (3.81%) Twitter Bootstrap
Miscellaneous
1 13 (12.38%) Analytical Skills
2 10 (9.52%) Management Information System
3 6 (5.71%) Enterprise Software
3 6 (5.71%) Hybrid Cloud
4 4 (3.81%) Driving Licence
4 4 (3.81%) IVR
4 4 (3.81%) Mainframe
5 3 (2.86%) Greenfield Project
5 3 (2.86%) Social Media
6 2 (1.90%) Blackberry
Operating Systems
1 7 (6.67%) Windows
2 4 (3.81%) Windows 7
3 3 (2.86%) Windows Server
3 3 (2.86%) Windows Server 2003
4 2 (1.90%) Windows Server 2008
4 2 (1.90%) Windows XP
5 1 (0.95%) Windows 10
5 1 (0.95%) Windows Server 2012
Processes & Methodologies
1 31 (29.52%) Agile Software Development
2 22 (20.95%) SDLC
3 15 (14.29%) ERP
3 15 (14.29%) Migration
4 14 (13.33%) Stakeholder Management
5 13 (12.38%) Data Migration
6 12 (11.43%) Data Modelling
7 11 (10.48%) Business Intelligence
7 11 (10.48%) Scrum
8 10 (9.52%) Analytics
8 10 (9.52%) ITIL
8 10 (9.52%) Presales
8 10 (9.52%) Unit Testing
8 10 (9.52%) Waterfall
9 9 (8.57%) MVC
9 9 (8.57%) Problem-Solving
9 9 (8.57%) Test Strategy
10 8 (7.62%) Collaborative Working
10 8 (7.62%) Continuous Integration
11 7 (6.67%) Commercial Awareness
Programming Languages
1 26 (24.76%) SQL
2 24 (22.86%) C#
3 21 (20.00%) JavaScript
4 4 (3.81%) Java
4 4 (3.81%) PL/SQL
4 4 (3.81%) TypeScript
5 3 (2.86%) PHP
6 2 (1.90%) Apex Code
6 2 (1.90%) X++
7 1 (0.95%) Python
7 1 (0.95%) T-SQL
Qualifications
1 15 (14.29%) Degree
2 5 (4.76%) ISTQB
2 5 (4.76%) ISTQB Advanced Certification
3 4 (3.81%) PRINCE2 Practitioner
4 1 (0.95%) ACCA
4 1 (0.95%) CISSP
4 1 (0.95%) HND
4 1 (0.95%) MCSA
4 1 (0.95%) MCSE
4 1 (0.95%) Microsoft Certification
Quality Assurance & Compliance
1 7 (6.67%) QA
2 6 (5.71%) COBIT
2 6 (5.71%) SLA
3 1 (0.95%) Cyber Essentials
3 1 (0.95%) GDPR
3 1 (0.95%) HIPAA
3 1 (0.95%) Sarbanes-Oxley
3 1 (0.95%) SSAE 16
System Software
1 7 (6.67%) Active Directory
2 1 (0.95%) VMware Infrastructure
2 1 (0.95%) XenApp
Vendors
1 54 (51.43%) Microsoft
2 15 (14.29%) Salesforce.com
3 11 (10.48%) Cognizant
3 11 (10.48%) Oracle
4 7 (6.67%) SAP
5 6 (5.71%) IBM
6 4 (3.81%) Chordiant
7 3 (2.86%) VMware
8 2 (1.90%) Citrix
8 2 (1.90%) iManage
9 1 (0.95%) Google
9 1 (0.95%) JD Edwards
9 1 (0.95%) PeopleSoft
9 1 (0.95%) Talend
9 1 (0.95%) Veeam