Period
to 20 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 November 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Scotland > Glasgow
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 66 81 92
Rank change year-on-year +15 +11 -9
Permanent jobs citing CRM 105 65 44
As % of all permanent IT jobs advertised in Glasgow 4.94% 2.82% 2.06%
As % of the Processes & Methodologies category 5.25% 3.05% 2.20%
Number of salaries quoted 40 37 22
Glasgow median annual salary £46,500 £45,000 £37,682
Median salary % change year-on-year +3.33% +19.42% -5.79%
10th Percentile £32,900 £25,550 £21,600
90th Percentile £65,250 £59,000 £60,125
Scotland median annual salary £47,500 £40,000 £35,250
% change year-on-year +18.75% +13.48% -15.57%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 1,999 2,131 2,002
As % of all permanent IT jobs advertised in Glasgow 94.03% 92.33% 93.64%
Number of salaries quoted 1,441 1,374 1,091
Glasgow median annual salary £47,500 £47,500 £42,500
Median salary % change year-on-year - +11.76% -
10th Percentile £31,250 £31,413 £28,750
90th Percentile £65,000 £67,500 £60,000
Scotland median annual salary £45,000 £44,500 £43,500
% change year-on-year +1.12% +2.30% +2.35%

CRM
Job Vacancy Trend in Glasgow

Job postings citing CRM as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for CRM in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Glasgow.

Salary trend for CRM in Glasgow

CRM
Salary Histogram in Glasgow

The salary distribution of IT jobs citing CRM in Glasgow over the 6 months to 20 November 2018.

Salary histogram for CRM in Glasgow

For the 6 months to 20 November 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region with a requirement for CRM.

1 57 (54.29%) Microsoft
2 50 (47.62%) Dynamics CRM
3 43 (40.95%) Finance
4 37 (35.24%) .NET
5 36 (34.29%) JavaScript
6 35 (33.33%) C#
7 33 (31.43%) SDLC
8 31 (29.52%) ERP
8 31 (29.52%) MVC
9 29 (27.62%) SQL
9 29 (27.62%) SQL Server
10 28 (26.67%) Agile Software Development
10 28 (26.67%) Microsoft Azure
11 27 (25.71%) Analytical Skills
12 26 (24.76%) Web Services
12 26 (24.76%) Dynamics 365
12 26 (24.76%) Problem-Solving
13 22 (20.95%) ASP.NET
13 22 (20.95%) Migration
13 22 (20.95%) Data Migration
14 21 (20.00%) Dynamics AX
14 21 (20.00%) Customer Requirements
14 21 (20.00%) Presales
15 20 (19.05%) Coaching
16 19 (18.10%) ASP.NET MVC
16 19 (18.10%) Manufacturing
17 18 (17.14%) Banking
18 16 (15.24%) Logistics
18 16 (15.24%) Project Management
18 16 (15.24%) SOAP

CRM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (12.38%) SharePoint
2 9 (8.57%) Skype for Business
3 8 (7.62%) JBoss
4 6 (5.71%) Oracle SOA Suite
5 1 (0.95%) Apache Spark
5 1 (0.95%) Umbraco
Applications
1 13 (12.38%) Microsoft Excel
2 11 (10.48%) Microsoft Office
3 2 (1.90%) Microsoft PowerPoint
Business Applications
1 50 (47.62%) Dynamics CRM
2 21 (20.00%) Dynamics AX
3 3 (2.86%) Salesforce.com CRM
4 2 (1.90%) Dynamics NAV
5 1 (0.95%) Dynamics SL
Cloud Services
1 28 (26.67%) Microsoft Azure
2 26 (24.76%) Dynamics 365
3 13 (12.38%) Office 365
4 11 (10.48%) Serverless
5 9 (8.57%) Azure Functions
5 9 (8.57%) Yammer
6 7 (6.67%) Google Cloud Platform
7 4 (3.81%) Cloud Computing
8 3 (2.86%) Amazon AWS
8 3 (2.86%) SaaS
9 2 (1.90%) AWS Lambda
10 1 (0.95%) Google Analytics
Communications & Networking
1 9 (8.57%) Intranet
1 9 (8.57%) Skype
2 1 (0.95%) Broadband
2 1 (0.95%) Internet
Database & Business Intelligence
1 29 (27.62%) SQL Server
2 15 (14.29%) SQL Server 2012
3 8 (7.62%) DB2
3 8 (7.62%) SQL Server Reporting Services
4 7 (6.67%) Power BI
4 7 (6.67%) SQL Server Integration Services
5 6 (5.71%) SQL Server 2014
6 4 (3.81%) Blockchain
7 3 (2.86%) Big Data
8 1 (0.95%) Amazon Redshift
8 1 (0.95%) Apache Hive
8 1 (0.95%) Data Warehouse
8 1 (0.95%) Hadoop
8 1 (0.95%) PostgreSQL
8 1 (0.95%) Relational Database
Development Applications
1 8 (7.62%) Visual Studio
2 2 (1.90%) Git (software)
3 1 (0.95%) JIRA
3 1 (0.95%) Selenium
3 1 (0.95%) Team Foundation Server
3 1 (0.95%) TeamCity
General
1 43 (40.95%) Finance
2 19 (18.10%) Manufacturing
3 18 (17.14%) Banking
4 10 (9.52%) Retail Banking
5 4 (3.81%) Financial Institution
6 2 (1.90%) Advertising
6 2 (1.90%) Investment Banking
6 2 (1.90%) Law
6 2 (1.90%) Marketing
6 2 (1.90%) Telecoms
7 1 (0.95%) Electronics
7 1 (0.95%) Legal
7 1 (0.95%) Retail
Job Titles
1 48 (45.71%) Developer
2 22 (20.95%) Architect
3 21 (20.00%) .NET Developer
4 20 (19.05%) Solutions Architect
5 19 (18.10%) Consultant
6 12 (11.43%) Senior Architect
7 11 (10.48%) Dynamics AX Consultant
8 10 (9.52%) ERP Consultant
8 10 (9.52%) Senior Solutions Architect
8 10 (9.52%) SharePoint Developer
9 9 (8.57%) CRM Developer
10 7 (6.67%) C# .NET Developer
10 7 (6.67%) C# Developer
10 7 (6.67%) CRM Consultant
10 7 (6.67%) Dynamics CRM Consultant
10 7 (6.67%) Dynamics CRM Developer
10 7 (6.67%) Senior Developer
11 6 (5.71%) Analyst
12 5 (4.76%) IT Manager
12 5 (4.76%) Project Manager
Libraries, Frameworks & Software Standards
1 37 (35.24%) .NET
2 26 (24.76%) Web Services
3 22 (20.95%) ASP.NET
4 19 (18.10%) ASP.NET MVC
5 16 (15.24%) SOAP
6 15 (14.29%) AngularJS
7 14 (13.33%) CSS
7 14 (13.33%) HTML
8 11 (10.48%) REST
9 10 (9.52%) HTML5
9 10 (9.52%) Java EE
9 10 (9.52%) jQuery
10 9 (8.57%) ASP.NET Web API
10 9 (8.57%) CSS3
10 9 (8.57%) React
10 9 (8.57%) Twitter Bootstrap
10 9 (8.57%) XML
11 8 (7.62%) .NET Framework
11 8 (7.62%) Hibernate
11 8 (7.62%) Struts
Miscellaneous
1 27 (25.71%) Analytical Skills
2 13 (12.38%) Enterprise Software
3 9 (8.57%) Hybrid Cloud
4 8 (7.62%) Mainframe
5 7 (6.67%) Management Information System
5 7 (6.67%) Mobile App
6 4 (3.81%) Greenfield Project
7 3 (2.86%) Computer Science
8 1 (0.95%) Blackberry
Operating Systems
1 3 (2.86%) Windows
1 3 (2.86%) Windows 7
2 2 (1.90%) Windows Server 2003
3 1 (0.95%) Windows 10
3 1 (0.95%) Windows Server 2008
3 1 (0.95%) Windows XP
Processes & Methodologies
1 33 (31.43%) SDLC
2 31 (29.52%) ERP
2 31 (29.52%) MVC
3 28 (26.67%) Agile Software Development
4 26 (24.76%) Problem-Solving
5 22 (20.95%) Data Migration
5 22 (20.95%) Migration
6 21 (20.00%) Customer Requirements
6 21 (20.00%) Presales
7 20 (19.05%) Coaching
8 16 (15.24%) Logistics
8 16 (15.24%) Project Management
9 15 (14.29%) Cybersecurity
10 14 (13.33%) Business Intelligence
11 11 (10.48%) Customer Engagement
11 11 (10.48%) Data Cleansing
11 11 (10.48%) Waterfall
11 11 (10.48%) Web Development
12 10 (9.52%) Content Management
12 10 (9.52%) Open Source
Programming Languages
1 36 (34.29%) JavaScript
2 35 (33.33%) C#
3 29 (27.62%) SQL
4 9 (8.57%) TypeScript
5 3 (2.86%) Java
6 2 (1.90%) T-SQL
6 2 (1.90%) X++
7 1 (0.95%) Apex Code
7 1 (0.95%) Python
Qualifications
1 12 (11.43%) Degree
2 2 (1.90%) Computer Science Degree
2 2 (1.90%) Master's Degree
3 1 (0.95%) CISSP
3 1 (0.95%) HND
3 1 (0.95%) MCSA
3 1 (0.95%) MCSE
3 1 (0.95%) Microsoft Certification
3 1 (0.95%) PMI Certification
3 1 (0.95%) PMP
Quality Assurance & Compliance
1 6 (5.71%) COBIT
2 4 (3.81%) QA
3 1 (0.95%) Cyber Essentials
3 1 (0.95%) GDPR
3 1 (0.95%) HIPAA
3 1 (0.95%) Sarbanes-Oxley
3 1 (0.95%) SSAE 16
System Software
1 9 (8.57%) Docker
2 3 (2.86%) Active Directory
3 1 (0.95%) VMware Infrastructure
Systems Management
1 9 (8.57%) Kubernetes
2 6 (5.71%) Systems Management Server (SMS)
Vendors
1 57 (54.29%) Microsoft
2 10 (9.52%) Cognizant
2 10 (9.52%) Oracle
3 8 (7.62%) Chordiant
3 8 (7.62%) Google
4 7 (6.67%) Salesforce.com
5 6 (5.71%) IBM
6 1 (0.95%) iManage
6 1 (0.95%) SAP
6 1 (0.95%) Talend
6 1 (0.95%) Veeam
6 1 (0.95%) VMware