Period
to 22 February 2019

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 February 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Scotland > Glasgow
6 months to
22 Feb 2019
Same period 2018 Same period 2017
Rank 54 85 87
Rank change year-on-year +31 +2 -21
Permanent jobs citing CRM 102 74 34
As % of all permanent IT jobs advertised in Glasgow 5.09% 3.25% 1.81%
As % of the Processes & Methodologies category 5.41% 3.46% 1.95%
Number of salaries quoted 50 51 16
Glasgow median annual salary £50,000 £48,500 £36,500
Median salary % change year-on-year +3.09% +32.88% -17.05%
10th Percentile £40,450 £30,000 £21,000
90th Percentile £67,625 £65,000 £44,750
Scotland median annual salary £50,000 £42,500 £35,500
% change year-on-year +17.65% +19.72% -15.48%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 1,884 2,138 1,746
As % of all permanent IT jobs advertised in Glasgow 94.06% 93.77% 93.07%
Number of salaries quoted 1,320 1,452 1,036
Glasgow median annual salary £45,000 £48,500 £44,000
Median salary % change year-on-year -7.22% +10.23% +3.53%
10th Percentile £31,000 £31,500 £30,125
90th Percentile £65,000 £70,000 £61,250
Scotland median annual salary £45,000 £45,000 £44,500
% change year-on-year - +1.12% +4.71%

CRM
Job Vacancy Trend in Glasgow

Job postings citing CRM as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for CRM in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Glasgow.

Salary trend for CRM in Glasgow

CRM
Salary Histogram in Glasgow

The salary distribution of IT jobs citing CRM in Glasgow over the 6 months to 22 February 2019.

Salary histogram for CRM in Glasgow

For the 6 months to 22 February 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region with a requirement for CRM.

1 44 (43.14%) Microsoft
2 41 (40.20%) C#
3 40 (39.22%) Finance
3 40 (39.22%) Dynamics CRM
4 39 (38.24%) .NET
5 38 (37.25%) MVC
6 37 (36.27%) Problem-Solving
7 34 (33.33%) JavaScript
8 28 (27.45%) Dynamics 365
9 27 (26.47%) ASP.NET
9 27 (26.47%) ERP
10 25 (24.51%) ASP.NET MVC
11 23 (22.55%) Customer Requirements
11 23 (22.55%) SQL Server
12 22 (21.57%) Project Management
12 22 (21.57%) Presales
12 22 (21.57%) Cybersecurity
13 19 (18.63%) Microsoft Azure
13 19 (18.63%) Agile Software Development
14 18 (17.65%) Dynamics AX
14 18 (17.65%) React
15 17 (16.67%) Docker
15 17 (16.67%) Analytical Skills
15 17 (16.67%) Microservices
15 17 (16.67%) Kubernetes
15 17 (16.67%) Logistics
16 16 (15.69%) Manufacturing
17 15 (14.71%) Business Intelligence
17 15 (14.71%) Web Services
17 15 (14.71%) Microsoft Excel

CRM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.92%) CMS
1 4 (3.92%) JBoss
1 4 (3.92%) SharePoint
1 4 (3.92%) Umbraco
2 3 (2.94%) SharePoint 2013
Applications
1 15 (14.71%) Microsoft Excel
2 5 (4.90%) Microsoft Office
3 4 (3.92%) Microsoft PowerPoint
4 1 (0.98%) Microsoft Project
Business Applications
1 40 (39.22%) Dynamics CRM
2 18 (17.65%) Dynamics AX
3 3 (2.94%) Salesforce.com CRM
4 2 (1.96%) Magento
5 1 (0.98%) Aareon QL
5 1 (0.98%) Academy Housing
5 1 (0.98%) Dynamics NAV
5 1 (0.98%) MIS ActiveH
5 1 (0.98%) Northgate Housing
5 1 (0.98%) OPENContractor
5 1 (0.98%) OPENHousing
5 1 (0.98%) Orchard Housing
5 1 (0.98%) Servitor
Cloud Services
1 28 (27.45%) Dynamics 365
2 19 (18.63%) Microsoft Azure
3 12 (11.76%) Google Cloud Platform
4 6 (5.88%) Cloud Computing
5 5 (4.90%) Amazon AWS
5 5 (4.90%) AWS Lambda
5 5 (4.90%) SaaS
5 5 (4.90%) Serverless
6 4 (3.92%) Office 365
7 2 (1.96%) GitHub
8 1 (0.98%) Salesforce Service Cloud
Communications & Networking
1 1 (0.98%) ADSL
1 1 (0.98%) Broadband
1 1 (0.98%) VPN
Database & Business Intelligence
1 23 (22.55%) SQL Server
2 12 (11.76%) SQL Server Reporting Services
3 10 (9.80%) Power BI
4 7 (6.86%) SQL Server Integration Services
5 6 (5.88%) SQL Server 2012
5 6 (5.88%) SQL Server 2014
6 4 (3.92%) Blockchain
6 4 (3.92%) DB2
6 4 (3.92%) Relational Database
7 3 (2.94%) MySQL
8 2 (1.96%) Big Data
Development Applications
1 8 (7.84%) Visual Studio
2 4 (3.92%) Git (software)
3 3 (2.94%) JIRA
3 3 (2.94%) Selenium
3 3 (2.94%) Subversion
3 3 (2.94%) Team Foundation Server
3 3 (2.94%) TeamCity
3 3 (2.94%) Xdebug
General
1 40 (39.22%) Finance
2 16 (15.69%) Manufacturing
3 10 (9.80%) Banking
4 4 (3.92%) Financial Institution
4 4 (3.92%) Retail Banking
5 3 (2.94%) Games
5 3 (2.94%) Retail
6 1 (0.98%) Marketing
Job Titles
1 48 (47.06%) Developer
2 23 (22.55%) Architect
3 22 (21.57%) .NET Developer
4 17 (16.67%) Solutions Architect
5 14 (13.73%) Consultant
6 13 (12.75%) C# .NET Developer
6 13 (12.75%) C# Developer
7 11 (10.78%) Dynamics AX Consultant
7 11 (10.78%) ERP Consultant
8 9 (8.82%) CRM Developer
8 9 (8.82%) Dynamics CRM Developer
8 9 (8.82%) Senior Developer
9 7 (6.86%) Project Manager
9 7 (6.86%) Senior Architect
10 5 (4.90%) Angular Developer
10 5 (4.90%) Cloud Architect
10 5 (4.90%) Cloud Solutions Architect
10 5 (4.90%) ERP Architect
10 5 (4.90%) Node.js Developer
10 5 (4.90%) SaaS Architect
Libraries, Frameworks & Software Standards
1 39 (38.24%) .NET
2 27 (26.47%) ASP.NET
3 25 (24.51%) ASP.NET MVC
4 18 (17.65%) React
5 15 (14.71%) Web Services
6 13 (12.75%) ASP.NET Web API
7 12 (11.76%) .NET Core
7 12 (11.76%) AngularJS
7 12 (11.76%) HTML
7 12 (11.76%) SOAP
8 10 (9.80%) .NET Framework
9 8 (7.84%) CSS
10 7 (6.86%) LINQ
10 7 (6.86%) REST
11 6 (5.88%) JSON
11 6 (5.88%) RESTful
12 5 (4.90%) Express
12 5 (4.90%) Node.js
13 4 (3.92%) Entity Framework
13 4 (3.92%) Java EE
Miscellaneous
1 17 (16.67%) Analytical Skills
2 15 (14.71%) Mobile App
3 9 (8.82%) Enterprise Software
4 5 (4.90%) Greenfield Project
5 4 (3.92%) Mainframe
6 3 (2.94%) User Experience
7 2 (1.96%) Blackberry
7 2 (1.96%) Management Information System
8 1 (0.98%) Client/Server
8 1 (0.98%) Social Media
Operating Systems
1 5 (4.90%) Windows
2 4 (3.92%) Windows 7
2 4 (3.92%) Windows Server 2003
3 2 (1.96%) Windows XP
4 1 (0.98%) Windows Server
Processes & Methodologies
1 38 (37.25%) MVC
2 37 (36.27%) Problem-Solving
3 27 (26.47%) ERP
4 23 (22.55%) Customer Requirements
5 22 (21.57%) Cybersecurity
5 22 (21.57%) Presales
5 22 (21.57%) Project Management
6 19 (18.63%) Agile Software Development
7 17 (16.67%) Logistics
7 17 (16.67%) Microservices
8 15 (14.71%) Business Intelligence
8 15 (14.71%) SDLC
9 12 (11.76%) Data Migration
9 12 (11.76%) Migration
10 11 (10.78%) Coaching
10 11 (10.78%) Customer Engagement
10 11 (10.78%) Data Cleansing
11 9 (8.82%) Unit Testing
12 7 (6.86%) Artificial Intelligence
12 7 (6.86%) User Acceptance Testing
Programming Languages
1 41 (40.20%) C#
2 34 (33.33%) JavaScript
3 11 (10.78%) SQL
4 7 (6.86%) Java
5 4 (3.92%) Apex Code
6 3 (2.94%) PHP
7 2 (1.96%) SOQL
8 1 (0.98%) T-SQL
8 1 (0.98%) X++
Qualifications
1 7 (6.86%) Degree
2 4 (3.92%) Computer Science Degree
2 4 (3.92%) Master's Degree
3 1 (0.98%) PMI Certification
3 1 (0.98%) PMP
Quality Assurance & Compliance
1 2 (1.96%) QA
System Software
1 17 (16.67%) Docker
2 5 (4.90%) Active Directory
Systems Management
1 17 (16.67%) Kubernetes
2 6 (5.88%) Systems Management Server (SMS)
Vendors
1 44 (43.14%) Microsoft
2 12 (11.76%) Google
3 5 (4.90%) Salesforce.com
4 4 (3.92%) Chordiant
4 4 (3.92%) Cognizant
4 4 (3.92%) Oracle
5 3 (2.94%) Xamarin
5 3 (2.94%) Zend
6 1 (0.98%) Aareon
6 1 (0.98%) Capita
6 1 (0.98%) Castleton
6 1 (0.98%) Citrix
6 1 (0.98%) Civica
6 1 (0.98%) iManage
6 1 (0.98%) Northgate
6 1 (0.98%) Orchard
6 1 (0.98%) VMware