2nd Line Support Jobs in Glasgow

Second Line Support
Scotland > Glasgow

The median Second Line Support salary in Glasgow is £32,500 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 54 218 109
Rank change year-on-year +164 -109 +18
Permanent jobs requiring a 2nd Line Support 1 17 15
As % of all permanent jobs advertised in Glasgow 0.20% 0.43% 0.97%
As % of the Job Titles category 0.23% 0.43% 1.13%
Number of salaries quoted 1 13 15
10th Percentile - - -
25th Percentile £31,250 £25,200 £23,000
Median annual salary (50th Percentile) £32,500 £28,800 £24,000
Median % change year-on-year +12.85% +20.00% -36.84%
75th Percentile £33,750 £29,500 £26,000
90th Percentile - £42,000 -
Scotland median annual salary £32,500 £29,000 £25,250
% change year-on-year +12.07% +14.85% -1.94%

All Permanent IT Job Vacancies
Glasgow

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glasgow with a recognized job title 435 3,911 1,324
% of permanent jobs with a recognized job title 88.41% 98.04% 85.70%
Number of salaries quoted 258 858 662
10th Percentile £31,775 £31,250 £32,500
25th Percentile £43,750 £41,250 £41,250
Median annual salary (50th Percentile) £58,033 £52,500 £55,000
Median % change year-on-year +10.54% -4.55% +14.58%
75th Percentile £75,270 £65,000 £69,424
90th Percentile £85,075 £78,750 £75,000
Scotland median annual salary £55,000 £52,500 £55,500
% change year-on-year +4.76% -5.41% +5.71%

2nd Line Support
Job Vacancy Trend in Glasgow

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for 2nd Line Support in Glasgow

2nd Line Support
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing 2nd Line Support in Glasgow.

Salary trend for 2nd Line Support in Glasgow

2nd Line Support Skill Set
Top 17 Co-occurring Skills and Capabilities in Glasgow

For the 6 months to 11 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring 2nd Line Support in the job title.

1 1 (100.00%) SQL Server
1 1 (100.00%) CRM
1 1 (100.00%) SharePoint
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) WAN
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Firewall
1 1 (100.00%) SonicWALL
1 1 (100.00%) Release Management
1 1 (100.00%) Hyper-V
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
1 1 (100.00%) Client Onboarding
1 1 (100.00%) Self-Motivation
1 1 (100.00%) Social Skills
1 1 (100.00%) Onboarding

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
Communications & Networking
1 1 (100.00%) Firewall
1 1 (100.00%) WAN
Database & Business Intelligence
1 1 (100.00%) SQL Server
General
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Onboarding
1 1 (100.00%) Self-Motivation
Processes & Methodologies
1 1 (100.00%) Client Onboarding
1 1 (100.00%) CRM
1 1 (100.00%) Release Management
System Software
1 1 (100.00%) Hyper-V
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) SonicWALL