2nd Line Support Jobs in Glasgow

Second Line Support
Scotland > Glasgow

The median Second Line Support salary in Glasgow is £29,000 per year, according to job vacancies posted during the 6 months leading to 20 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 Jun 2024
Same period 2023 Same period 2022
Rank 215 111 125
Rank change year-on-year -104 +14 -17
Permanent jobs requiring a 2nd Line Support 11 18 2
As % of all permanent jobs advertised in Glasgow 0.29% 1.20% 0.12%
As % of the Job Titles category 0.29% 1.40% 0.13%
Number of salaries quoted 7 17 2
10th Percentile - - -
25th Percentile £25,200 £23,000 -
Median annual salary (50th Percentile) £29,000 £25,000 £38,000
Median % change year-on-year +16.00% -34.21% +58.33%
75th Percentile £37,500 £26,500 -
90th Percentile £45,000 £28,000 -
Scotland median annual salary £29,000 £26,000 £26,500
% change year-on-year +11.54% -1.89% -11.67%

All Permanent IT Job Vacancies
Glasgow

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glasgow with a recognized job title 3,734 1,286 1,584
% of permanent jobs with a recognized job title 98.08% 86.08% 96.64%
Number of salaries quoted 971 630 840
10th Percentile £30,000 £32,450 £28,750
25th Percentile £40,000 £41,250 £37,500
Median annual salary (50th Percentile) £52,500 £55,000 £49,893
Median % change year-on-year -4.55% +10.24% +7.81%
75th Percentile £65,000 £67,500 £62,625
90th Percentile £80,000 £75,000 £75,000
Scotland median annual salary £52,000 £55,000 £55,000
% change year-on-year -5.45% - +15.79%

2nd Line Support
Job Vacancy Trend in Glasgow

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for 2nd Line Support in Glasgow

2nd Line Support
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing 2nd Line Support in Glasgow.

Salary trend for 2nd Line Support in Glasgow

2nd Line Support
Salary Histogram in Glasgow

Salary distribution for jobs citing 2nd Line Support in Glasgow over the 6 months to 20 June 2024.

Salary histogram for 2nd Line Support in Glasgow

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Glasgow

For the 6 months to 20 June 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring 2nd Line Support in the job title.

1 9 (81.82%) Active Directory
2 7 (63.64%) Windows
3 6 (54.55%) Microsoft
4 5 (45.45%) Security Cleared
5 4 (36.36%) VMware Infrastructure
5 4 (36.36%) ITIL
5 4 (36.36%) vSphere
5 4 (36.36%) McAfee ePO
5 4 (36.36%) McAfee
5 4 (36.36%) VMware
5 4 (36.36%) Windows 10
5 4 (36.36%) Social Skills
5 4 (36.36%) Customer Service
6 3 (27.27%) Infrastructure Engineering
6 3 (27.27%) DV Cleared
6 3 (27.27%) Windows Server
7 2 (18.18%) Collaborative Working
7 2 (18.18%) Remote Desktop
7 2 (18.18%) Proactive Maintenance
7 2 (18.18%) Supplier Management
7 2 (18.18%) MCDST
7 2 (18.18%) Incident Management
7 2 (18.18%) Degree
7 2 (18.18%) JSON
7 2 (18.18%) JIRA
7 2 (18.18%) SharePoint
7 2 (18.18%) Microsoft Exchange
7 2 (18.18%) Business Intelligence
7 2 (18.18%) SQL
7 2 (18.18%) Oracle

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) Microsoft Exchange
1 2 (18.18%) SharePoint
Applications
1 2 (18.18%) Microsoft Office
Cloud Services
1 2 (18.18%) Azure
1 2 (18.18%) Entra ID
1 2 (18.18%) Microsoft 365
Communications & Networking
1 2 (18.18%) Remote Desktop
Development Applications
1 2 (18.18%) JIRA
General
1 4 (36.36%) Social Skills
Libraries, Frameworks & Software Standards
1 2 (18.18%) JSON
1 2 (18.18%) XML
Miscellaneous
1 2 (18.18%) Driving Licence
Operating Systems
1 7 (63.64%) Windows
2 4 (36.36%) Windows 10
3 3 (27.27%) Windows Server
Processes & Methodologies
1 4 (36.36%) Customer Service
1 4 (36.36%) ITIL
2 3 (27.27%) Infrastructure Engineering
3 2 (18.18%) Business Intelligence
3 2 (18.18%) Collaborative Working
3 2 (18.18%) Continuous Improvement
3 2 (18.18%) Incident Management
3 2 (18.18%) Mobile Device Management
3 2 (18.18%) Proactive Maintenance
3 2 (18.18%) Supplier Management
Programming Languages
1 2 (18.18%) SQL
Qualifications
1 5 (45.45%) Security Cleared
2 3 (27.27%) DV Cleared
3 2 (18.18%) A+ Certification
3 2 (18.18%) Degree
3 2 (18.18%) MCDST
3 2 (18.18%) Microsoft Certification
System Software
1 9 (81.82%) Active Directory
2 4 (36.36%) VMware Infrastructure
2 4 (36.36%) vSphere
Systems Management
1 4 (36.36%) McAfee ePO
2 2 (18.18%) Microsoft Intune
Vendors
1 6 (54.55%) Microsoft
2 4 (36.36%) McAfee
2 4 (36.36%) VMware
3 2 (18.18%) Oracle