Period
to 21 November 2017

The median annual salary for a Support Engineer was £22,500 in advertised job vacancies in Gloucester during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Gloucestershire > Gloucester
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 46 44 36
Rank change year-on-year -2 -8 +16
Permanent jobs requiring a Support Engineer 8 32 32
As % of all permanent IT jobs advertised in Gloucester 2.47% 5.10% 5.80%
As % of the Job Titles category 2.51% 5.20% 6.03%
Number of salaries quoted 6 31 30
Gloucester median annual salary £22,500 £35,000 £25,000
Median salary % change year-on-year -35.71% +40.00% -1.96%
10th Percentile £21,250 £25,000 £17,000
90th Percentile £26,500 £40,000 £27,000
Gloucestershire median annual salary £24,500 £32,500 £27,000
% change year-on-year -24.62% +20.37% +8.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gloucester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Gloucester
Permanent vacancies in Gloucester with a recognized job title 319 615 531
% of permanent IT jobs with a recognized job title 98.46% 98.09% 96.20%
Number of salaries quoted 277 585 476
Gloucester median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -
10th Percentile £28,100 £22,000 £25,000
90th Percentile £62,500 £57,300 £63,000
Gloucestershire median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +6.58%

Support Engineer
Job Vacancy Trend in Gloucester

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Gloucester.

Job vacancy trend for Support Engineer in Gloucester

Support Engineer
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Gloucester.

Salary trend for Support Engineer in Gloucester

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Gloucester

For the 6 months to 21 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region featuring Support Engineer in the job title.

1 6 (75.00%) Microsoft
2 5 (62.50%) Firewall
2 5 (62.50%) Windows
3 4 (50.00%) VMware
3 4 (50.00%) VMware Infrastructure
3 4 (50.00%) Windows Server
4 3 (37.50%) Windows 8
4 3 (37.50%) Exchange Server 2013
4 3 (37.50%) Software Delivery
4 3 (37.50%) Remote Desktop
4 3 (37.50%) SCCM
4 3 (37.50%) Veeam
4 3 (37.50%) Windows 7
4 3 (37.50%) Civica
4 3 (37.50%) Service Delivery
4 3 (37.50%) VPN
4 3 (37.50%) Citrix
5 2 (25.00%) Cisco
5 2 (25.00%) Active Directory
5 2 (25.00%) ITIL
5 2 (25.00%) C
5 2 (25.00%) Linux
5 2 (25.00%) MS Exchange
5 2 (25.00%) LAN
5 2 (25.00%) WAN
5 2 (25.00%) TCP/IP
5 2 (25.00%) Wireless
5 2 (25.00%) Legal
5 2 (25.00%) Manufacturing
5 2 (25.00%) Microsoft Virtual Server

Support Engineer Skill Set
Co-occurring IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) Exchange Server 2013
2 2 (25.00%) MS Exchange
Applications
1 1 (12.50%) Microsoft Excel
1 1 (12.50%) Microsoft Office
1 1 (12.50%) Microsoft PowerPoint
1 1 (12.50%) MS Visio
Cloud Services
1 2 (25.00%) Office 365
2 1 (12.50%) Amazon AWS
2 1 (12.50%) IBM Cloud
2 1 (12.50%) Microsoft Azure
2 1 (12.50%) SoftLayer
Communications & Networking
1 5 (62.50%) Firewall
2 3 (37.50%) Remote Desktop
2 3 (37.50%) VPN
3 2 (25.00%) LAN
3 2 (25.00%) TCP/IP
3 2 (25.00%) WAN
3 2 (25.00%) Wireless
4 1 (12.50%) Fibre Channel
4 1 (12.50%) iSCSI
4 1 (12.50%) NetScaler
4 1 (12.50%) SAN
Database & Business Intelligence
1 1 (12.50%) Oracle Database
1 1 (12.50%) SQL Server
1 1 (12.50%) SQL Server 2008
1 1 (12.50%) SQL Server 2012
1 1 (12.50%) SQL Server 2014
General
1 2 (25.00%) Legal
1 2 (25.00%) Manufacturing
Miscellaneous
1 1 (12.50%) Management Information System
1 1 (12.50%) Mobile Computing
Operating Systems
1 5 (62.50%) Windows
2 4 (50.00%) Windows Server
3 3 (37.50%) Windows 7
3 3 (37.50%) Windows 8
4 2 (25.00%) Linux
4 2 (25.00%) Windows 10
4 2 (25.00%) Windows Server 2008
4 2 (25.00%) Windows Server 2012
5 1 (12.50%) HPUX
5 1 (12.50%) Oracle Linux
5 1 (12.50%) Solaris
5 1 (12.50%) Unix
Processes & Methodologies
1 3 (37.50%) Service Delivery
1 3 (37.50%) Software Delivery
2 2 (25.00%) Information Security
2 2 (25.00%) ITIL
3 1 (12.50%) Migration
3 1 (12.50%) Network Virtualisation
Programming Languages
1 2 (25.00%) C
2 1 (12.50%) PowerShell
2 1 (12.50%) SQL
Qualifications
1 1 (12.50%) CCNA
1 1 (12.50%) Cisco Certification
1 1 (12.50%) MCSA
1 1 (12.50%) MCSE
1 1 (12.50%) Microsoft Certification
1 1 (12.50%) VMware Certified Professional (VCP)
System Software
1 4 (50.00%) VMware Infrastructure
2 2 (25.00%) Active Directory
2 2 (25.00%) Microsoft Virtual Server
2 2 (25.00%) Virtual Servers
3 1 (12.50%) Citrix Presentation Server
3 1 (12.50%) Hyper-V
3 1 (12.50%) vSphere
3 1 (12.50%) XenApp
3 1 (12.50%) XenDesktop
Systems Management
1 3 (37.50%) SCCM
2 1 (12.50%) Backup Exec
2 1 (12.50%) McAfee ePO
Vendors
1 6 (75.00%) Microsoft
2 4 (50.00%) VMware
3 3 (37.50%) Citrix
3 3 (37.50%) Civica
3 3 (37.50%) Veeam
4 2 (25.00%) Cisco
5 1 (12.50%) Apple
5 1 (12.50%) AVG
5 1 (12.50%) Dell
5 1 (12.50%) HP
5 1 (12.50%) McAfee
5 1 (12.50%) Meraki
5 1 (12.50%) Oracle