Period
to 11 July 2020

The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 11 July 2020 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South West > Gloucestershire
6 months to
11 Jul 2020
Same period 2019 Same period 2018
Rank 70 80 113
Rank change year-on-year +10 +33 -34
Permanent jobs citing CRM 31 62 19
As % of all permanent jobs advertised in Gloucestershire 3.22% 3.80% 1.14%
As % of the Processes & Methodologies category 3.54% 4.12% 1.22%
Number of salaries quoted 25 52 18
Median annual salary £50,000 £47,000 £43,000
Median salary % change year-on-year +6.38% +9.30% -4.44%
10th Percentile £25,450 £25,875 £29,625
90th Percentile £71,000 £64,750 £62,750
South West median annual salary £45,000 £42,000 £45,000
% change year-on-year +7.14% -6.67% +5.88%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Gloucestershire
Permanent vacancies with a requirement for process or methodology skills 875 1,505 1,557
As % of all permanent IT jobs advertised in Gloucestershire 90.96% 92.27% 93.57%
Number of salaries quoted 640 1,112 1,273
Median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% +5.88%
10th Percentile £31,250 £28,000 £26,250
90th Percentile £75,000 £66,250 £66,250
South West median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +2.41%

CRM
Job Vacancy Trend in Gloucestershire

Job postings citing CRM as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for CRM in Gloucestershire

CRM
Salary Trend in Gloucestershire

3-month moving average salary quoted in jobs citing CRM in Gloucestershire.

Salary trend for CRM in Gloucestershire

CRM
Salary Histogram in Gloucestershire

Salary distribution for jobs citing CRM in Gloucestershire over the 6 months to 11 July 2020.

Salary histogram for CRM in Gloucestershire

CRM
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Gloucestershire region over the 6 months to 11 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham +15 15 £65,000 - 2
Gloucester +13 15 £46,250 +8.82% 1
CRM
South West

For the 6 months to 11 July 2020, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gloucestershire region with a requirement for CRM.

1 14 (45.16%) ERP
2 12 (38.71%) Project Management
3 10 (32.26%) Active Directory
3 10 (32.26%) Change Management
3 10 (32.26%) Manufacturing
3 10 (32.26%) JDE OneWorld
3 10 (32.26%) Windows
3 10 (32.26%) NetSuite
3 10 (32.26%) Azure
3 10 (32.26%) Driving Licence
4 9 (29.03%) Agile Software Development
4 9 (29.03%) ITIL
4 9 (29.03%) Microsoft
5 8 (25.81%) CMS
5 8 (25.81%) Windows Server
6 7 (22.58%) IT Strategy
6 7 (22.58%) MuleSoft
6 7 (22.58%) Strategic Roadmap
6 7 (22.58%) Project Delivery
6 7 (22.58%) SharePoint
6 7 (22.58%) SQL Server
6 7 (22.58%) MySQL
6 7 (22.58%) Finance
6 7 (22.58%) Office 365
7 6 (19.35%) Dynamics CRM
7 6 (19.35%) Enterprise Architecture
7 6 (19.35%) JIRA
7 6 (19.35%) Oracle
7 6 (19.35%) .NET
7 6 (19.35%) DNS

CRM
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.81%) CMS
2 7 (22.58%) SharePoint
3 5 (16.13%) Confluence
3 5 (16.13%) Drupal
4 3 (9.68%) Moodle
5 1 (3.23%) Elasticsearch
Applications
1 3 (9.68%) Microsoft Office
Business Applications
1 10 (32.26%) JDE OneWorld
1 10 (32.26%) NetSuite
2 6 (19.35%) Dynamics CRM
3 5 (16.13%) Salesforce.com CRM
Cloud Services
1 10 (32.26%) Azure
2 7 (22.58%) Office 365
3 5 (16.13%) AWS
3 5 (16.13%) Dynamics 365
4 2 (6.45%) Azure Stack
4 2 (6.45%) OneDrive
4 2 (6.45%) SaaS
5 1 (3.23%) IaaS
5 1 (3.23%) iPaaS
5 1 (3.23%) PaaS
Communications & Networking
1 6 (19.35%) DNS
2 2 (6.45%) NetScaler
3 1 (3.23%) DHCP
3 1 (3.23%) Skype
3 1 (3.23%) TCP/IP
Database & Business Intelligence
1 7 (22.58%) MySQL
1 7 (22.58%) SQL Server
2 2 (6.45%) Data Warehouse
3 1 (3.23%) Data Lake
3 1 (3.23%) SQL Server Integration Services
Development Applications
1 6 (19.35%) JIRA
2 5 (16.13%) Bitbucket
3 2 (6.45%) Visual Studio
4 1 (3.23%) Jenkins
4 1 (3.23%) Sonatype Nexus
4 1 (3.23%) Team Foundation Server
4 1 (3.23%) TestRail
4 1 (3.23%) Visual Studio Team System
4 1 (3.23%) Zephyr
General
1 10 (32.26%) Manufacturing
2 7 (22.58%) Finance
3 4 (12.90%) Public Sector
4 2 (6.45%) Back Office
Job Titles
1 10 (32.26%) Consultant
1 10 (32.26%) ERP Consultant
1 10 (32.26%) NetSuite Consultant
2 9 (29.03%) Architect
3 6 (19.35%) Solutions Architect
4 4 (12.90%) Technical Architect
5 3 (9.68%) IT Support
5 3 (9.68%) Technical Solutions Architect
6 2 (6.45%) Designer
6 2 (6.45%) Developer
6 2 (6.45%) Head of IT
6 2 (6.45%) Infrastructure Engineer
6 2 (6.45%) Lead Architect
7 1 (3.23%) Administrator
7 1 (3.23%) Analyst
7 1 (3.23%) Lead Developer
7 1 (3.23%) Senior Developer
7 1 (3.23%) Solutions Designer
7 1 (3.23%) Systems Designer
7 1 (3.23%) Web Developer
Libraries, Frameworks & Software Standards
1 6 (19.35%) .NET
2 2 (6.45%) EDI
2 2 (6.45%) LAMP
2 2 (6.45%) Laravel
3 1 (3.23%) CSS
3 1 (3.23%) HTML
3 1 (3.23%) jQuery
3 1 (3.23%) Twitter Bootstrap
Miscellaneous
1 10 (32.26%) Driving Licence
2 5 (16.13%) Analytical Skills
3 3 (9.68%) Video Conferencing
4 1 (3.23%) Mobile App
4 1 (3.23%) PMI
4 1 (3.23%) Self-Motivation
Operating Systems
1 10 (32.26%) Windows
2 8 (25.81%) Windows Server
3 3 (9.68%) Windows 10
3 3 (9.68%) Windows Server 2016
4 2 (6.45%) Linux
4 2 (6.45%) Mac OS
4 2 (6.45%) Unix
Processes & Methodologies
1 14 (45.16%) ERP
2 12 (38.71%) Project Management
3 10 (32.26%) Change Management
4 9 (29.03%) Agile Software Development
4 9 (29.03%) ITIL
5 7 (22.58%) IT Strategy
5 7 (22.58%) Project Delivery
5 7 (22.58%) Strategic Roadmap
6 6 (19.35%) Enterprise Architecture
6 6 (19.35%) Problem-Solving
7 5 (16.13%) Acceptance Criteria
7 5 (16.13%) Architecture Roadmap
7 5 (16.13%) Content Management
7 5 (16.13%) Feasibility Study
7 5 (16.13%) IT Governance
7 5 (16.13%) ITIL V3
7 5 (16.13%) Scaled Agile Framework
7 5 (16.13%) Service Delivery
7 5 (16.13%) Service Management
7 5 (16.13%) Technical Architecture
Programming Languages
1 4 (12.90%) C#
2 3 (9.68%) PHP
2 3 (9.68%) SQL
3 2 (6.45%) JavaScript
4 1 (3.23%) C
4 1 (3.23%) Java
4 1 (3.23%) PowerShell
4 1 (3.23%) Python
4 1 (3.23%) T-SQL
Qualifications
1 2 (6.45%) Degree
1 2 (6.45%) DV Cleared
1 2 (6.45%) Security Cleared
2 1 (3.23%) PMI Certification
2 1 (3.23%) SC Cleared
2 1 (3.23%) TOGAF Certification
Quality Assurance & Compliance
1 1 (3.23%) ISO/IEC 20000
System Software
1 10 (32.26%) Active Directory
2 2 (6.45%) Hyper-V
2 2 (6.45%) Microsoft App-V
2 2 (6.45%) VMware Infrastructure
2 2 (6.45%) XenApp
2 2 (6.45%) XenDesktop
Systems Management
1 2 (6.45%) Microsoft Data Protection Manager
1 2 (6.45%) SCCM
1 2 (6.45%) SCOM
1 2 (6.45%) SCOrch
2 1 (3.23%) Grafana
2 1 (3.23%) Kibana
Vendors
1 9 (29.03%) Microsoft
2 7 (22.58%) MuleSoft
3 6 (19.35%) Oracle
3 6 (19.35%) Salesforce.com
4 5 (16.13%) Atlassian
5 3 (9.68%) Avaya
6 2 (6.45%) Citrix
6 2 (6.45%) Talend
6 2 (6.45%) VMware
7 1 (3.23%) Cisco
7 1 (3.23%) JD Edwards
7 1 (3.23%) Splunk
7 1 (3.23%) TIBCO