Period
to 20 November 2017

The median annual salary for an IT Support was £23,500 in advertised job vacancies in Gloucestershire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South West > Gloucestershire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 120 130 129
Rank change year-on-year +10 -1 -40
Permanent jobs requiring an IT Support 18 35 18
As % of all permanent IT jobs advertised in Gloucestershire 1.21% 1.56% 0.87%
As % of the Job Titles category 1.23% 1.61% 0.91%
Number of salaries quoted 15 32 20
Gloucestershire median annual salary £23,500 £25,000 £25,250
Median salary % change year-on-year -6.00% -0.99% +5.21%
10th Percentile £20,800 £18,800 £18,000
90th Percentile £41,500 £35,250 £38,750
South West median annual salary £24,000 £25,000 £24,500
% change year-on-year -4.00% +2.04% +8.89%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gloucestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Gloucestershire
Permanent vacancies in Gloucestershire with a recognized job title 1461 2180 1986
% of permanent IT jobs with a recognized job title 98.12% 97.36% 96.31%
Number of salaries quoted 1195 1818 1618
Gloucestershire median annual salary £42,500 £42,500 £40,500
Median salary % change year-on-year - +4.94% +6.58%
10th Percentile £24,500 £25,000 £25,675
90th Percentile £62,500 £62,500 £63,750
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

IT Support
Job Vacancy Trend in Gloucestershire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Gloucestershire.

Job vacancy trend for IT Support in Gloucestershire

IT Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Gloucestershire.

Salary trend for IT Support in Gloucestershire

IT Support
Salary Histogram in Gloucestershire

The salary distribution of IT jobs citing IT Support in Gloucestershire over the 6 months to 20 November 2017.

Salary histogram for IT Support in Gloucestershire

IT Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Gloucestershire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham +16 6 £26,750 -12.30%
Gloucester +8 2 £25,500 +2.00% 2
Tewkesbury - 2 £30,000 - 2
Cirencester -13 1 £23,000 -8.00%
Lydney - 1 £45,000 -
Stroud - 1 £21,500 -
IT Support
South West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Gloucestershire

For the 6 months to 20 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region featuring IT Support in the job title.

1 11 (61.11%) Windows
2 9 (50.00%) Microsoft
3 8 (44.44%) ITIL
4 7 (38.89%) Windows Server
5 5 (27.78%) Asset Management
5 5 (27.78%) VMware
6 4 (22.22%) Firewall
6 4 (22.22%) Analytical Skills
7 3 (16.67%) Office 365
7 3 (16.67%) Windows 10
7 3 (16.67%) Windows 8
7 3 (16.67%) Degree
7 3 (16.67%) Windows 7
7 3 (16.67%) Wireless
7 3 (16.67%) Citrix
7 3 (16.67%) ITIL Certification
7 3 (16.67%) MS Exchange
7 3 (16.67%) LAN
7 3 (16.67%) WAN
7 3 (16.67%) TCP/IP
7 3 (16.67%) VPN
8 2 (11.11%) Business Intelligence
8 2 (11.11%) MCSE
8 2 (11.11%) C
8 2 (11.11%) SQL
8 2 (11.11%) Crystal Reports
8 2 (11.11%) Cisco Certification
8 2 (11.11%) Microsoft Certification
8 2 (11.11%) CCNA
8 2 (11.11%) Active Directory

IT Support Skill Set
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) MS Exchange
2 2 (11.11%) Exchange Server 2013
3 1 (5.56%) Moodle
Applications
1 1 (5.56%) Microsoft Excel
1 1 (5.56%) Microsoft Office
Cloud Services
1 3 (16.67%) Office 365
2 2 (11.11%) SaaS
3 1 (5.56%) Amazon AWS
3 1 (5.56%) IBM Cloud
3 1 (5.56%) Microsoft Azure
3 1 (5.56%) SoftLayer
Communications & Networking
1 4 (22.22%) Firewall
2 3 (16.67%) LAN
2 3 (16.67%) TCP/IP
2 3 (16.67%) VPN
2 3 (16.67%) WAN
2 3 (16.67%) Wireless
3 2 (11.11%) Remote Desktop
4 1 (5.56%) VoIP
Database & Business Intelligence
1 2 (11.11%) Crystal Reports
General
1 2 (11.11%) German Language
1 2 (11.11%) Spanish Language
2 1 (5.56%) Advertising
2 1 (5.56%) Legal
2 1 (5.56%) Manufacturing
2 1 (5.56%) Telecoms
Miscellaneous
1 4 (22.22%) Analytical Skills
2 2 (11.11%) Computer Science
2 2 (11.11%) Mobile App
3 1 (5.56%) Cybercrime
3 1 (5.56%) Driving Licence
3 1 (5.56%) Management Information System
3 1 (5.56%) Mobile Computing
3 1 (5.56%) Smartphone
3 1 (5.56%) VLE
Operating Systems
1 11 (61.11%) Windows
2 7 (38.89%) Windows Server
3 3 (16.67%) Windows 10
3 3 (16.67%) Windows 7
3 3 (16.67%) Windows 8
4 2 (11.11%) Windows Server 2008
4 2 (11.11%) Windows Server 2012
5 1 (5.56%) Linux
5 1 (5.56%) Unix
Processes & Methodologies
1 8 (44.44%) ITIL
2 5 (27.78%) Asset Management
3 2 (11.11%) Business Intelligence
3 2 (11.11%) Information Security
3 2 (11.11%) IT Asset Management
4 1 (5.56%) Collaborative Working
4 1 (5.56%) Migration
4 1 (5.56%) Network Virtualisation
4 1 (5.56%) PRINCE2
4 1 (5.56%) Service Delivery
4 1 (5.56%) Service Management
4 1 (5.56%) Time Management
4 1 (5.56%) Visualisation
Programming Languages
1 2 (11.11%) C
1 2 (11.11%) SQL
Qualifications
1 3 (16.67%) Degree
1 3 (16.67%) ITIL Certification
2 2 (11.11%) CCNA
2 2 (11.11%) Cisco Certification
2 2 (11.11%) Computer Science Degree
2 2 (11.11%) MCSE
2 2 (11.11%) Microsoft Certification
2 2 (11.11%) Security Cleared
3 1 (5.56%) DV Cleared
3 1 (5.56%) SC Cleared
Quality Assurance & Compliance
1 1 (5.56%) JSP 440
System Software
1 2 (11.11%) Active Directory
1 2 (11.11%) VMware Infrastructure
2 1 (5.56%) Hyper-V
2 1 (5.56%) Microsoft Virtual Server
2 1 (5.56%) Virtual Servers
2 1 (5.56%) vSphere
Vendors
1 9 (50.00%) Microsoft
2 5 (27.78%) VMware
3 3 (16.67%) Citrix
4 2 (11.11%) Veeam
5 1 (5.56%) Apple
5 1 (5.56%) AVG
5 1 (5.56%) Cisco
5 1 (5.56%) Dell
5 1 (5.56%) Meraki