The median annual salary for an IT Support was £24,000 in advertised job vacancies in the South West during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England / South West
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 161 139 165
Rank change year-on-year -22 +26  
Permanent jobs requiring an IT Support 76 107 79
As % of all permanent IT jobs advertised in the South West 1.45% 2.07% 1.32%
As % of the Job Titles category 1.50% 2.12% 1.36%
Number of salaries quoted 70 104 64
Median salary £24,000 £24,500 £22,500
Median salary % change year-on-year -2.04% +8.88%  
90% offered a salary of more than £19,000 £19,000 £17,325
10% offered a salary of more than £45,000 £36,750 £32,500
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 5072 5041 5830
As % of all permanent IT job vacancies advertised in the South West 97.00% 97.62% 97.20%
Number of salaries quoted 4219 4271 4917
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured IT Support in the job title.

Job vacancy trend for IT Support in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the South West.

Salary trend for IT Support in the South West

IT Support
Salary Histogram in the South West

The salary distribution of IT jobs citing IT Support in the South West over the 3 months to 25 June 2017.

Salary histogram for IT Support in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -26 26 £22,250 -7.29% 3
Wiltshire +11 24 £25,000 +2.04% 5
Dorset +2 11 £19,000 - 3
Somerset -12 8 £25,000 +4.16% 2
Gloucestershire -7 3 £25,000 -7.40% 2
Cornwall -14 3 £45,000 +119.51% 1
Devon +2 2 £20,500 -26.78%
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 25 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring IT Support in the job title.

1 107 (62.57%) Windows
2 87 (50.88%) Microsoft
3 63 (36.84%) Active Directory
4 45 (26.32%) Windows Server
5 37 (21.64%) Microsoft Office
6 33 (19.30%) Windows Server 2008
7 30 (17.54%) Windows Server 2012
8 27 (15.79%) LAN
8 27 (15.79%) WAN
9 26 (15.20%) SQL Server
9 26 (15.20%) VMware
10 25 (14.62%) MS Exchange
11 24 (14.04%) DNS
12 21 (12.28%) SQL
12 21 (12.28%) Degree
12 21 (12.28%) Windows 7
13 19 (11.11%) ITIL
13 19 (11.11%) DHCP
13 19 (11.11%) TCP/IP
14 18 (10.53%) Windows 10
14 18 (10.53%) Office 365
15 16 (9.36%) Firewall
16 15 (8.77%) Citrix
17 14 (8.19%) Wi-Fi
17 14 (8.19%) SLA
17 14 (8.19%) Microsoft Certification
17 14 (8.19%) SC Cleared
17 14 (8.19%) Security Cleared
18 13 (7.60%) VMware Infrastructure
19 12 (7.02%) Cisco

IT Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (14.62%) MS Exchange
2 9 (5.26%) Exchange Server 2010
3 6 (3.51%) Exchange Server 2003
3 6 (3.51%) SharePoint
4 5 (2.92%) Exchange Server 2007
5 4 (2.34%) Skype for Business
6 3 (1.75%) IIS
7 1 (0.58%) Exchange Server 2013
7 1 (0.58%) IBM Notes
Applications
1 37 (21.64%) Microsoft Office
2 10 (5.85%) Microsoft Excel
3 4 (2.34%) Microsoft PowerPoint
4 1 (0.58%) MS Visio
4 1 (0.58%) Revit
4 1 (0.58%) Spreadsheet
Business Applications
1 4 (2.34%) Dynamics AX
2 3 (1.75%) Visualfiles
3 1 (0.58%) GoldMine
3 1 (0.58%) Remedy ITSM
Cloud Services
1 18 (10.53%) Office 365
2 11 (6.43%) Amazon AWS
3 5 (2.92%) Microsoft Azure
4 3 (1.75%) Mimecast
5 1 (0.58%) Cloud Computing
5 1 (0.58%) SaaS
Communications & Networking
1 27 (15.79%) LAN
1 27 (15.79%) WAN
2 24 (14.04%) DNS
3 19 (11.11%) DHCP
3 19 (11.11%) TCP/IP
4 16 (9.36%) Firewall
5 14 (8.19%) Wi-Fi
6 11 (6.43%) VPN
7 10 (5.85%) Internet
8 9 (5.26%) WLAN
9 6 (3.51%) VoIP
10 5 (2.92%) VLAN
11 3 (1.75%) Cisco ASA
11 3 (1.75%) Skype
12 2 (1.17%) PBX
12 2 (1.17%) Telepresence
12 2 (1.17%) Wireless
13 1 (0.58%) Fibre Channel
13 1 (0.58%) iSCSI
13 1 (0.58%) NAS
Database & Business Intelligence
1 26 (15.20%) SQL Server
2 3 (1.75%) SQL Server Reporting Services
3 2 (1.17%) SQL Server 2000
3 2 (1.17%) SQL Server 2008
4 1 (0.58%) Amazon RDS
4 1 (0.58%) Oracle Database
4 1 (0.58%) Relational Database
4 1 (0.58%) SQL Server 2005
4 1 (0.58%) SQL Server 2012
Development Applications
1 1 (0.58%) Visual Studio
General
1 12 (7.02%) Finance
2 8 (4.68%) Advertising
3 4 (2.34%) Military
3 4 (2.34%) Retail
4 3 (1.75%) Telecoms
5 2 (1.17%) Electronics
6 1 (0.58%) Back Office
6 1 (0.58%) Billing
6 1 (0.58%) Games
6 1 (0.58%) Law
6 1 (0.58%) Local Government
Libraries, Frameworks & Software Standards
1 1 (0.58%) .NET
1 1 (0.58%) ASP.NET
1 1 (0.58%) CSS
1 1 (0.58%) EDI
1 1 (0.58%) HTML
1 1 (0.58%) Web Services
1 1 (0.58%) XML
Miscellaneous
1 11 (6.43%) Analytical Skills
2 10 (5.85%) Data Centre
2 10 (5.85%) Driving Licence
3 7 (4.09%) Fat Client
3 7 (4.09%) Thin Client
4 5 (2.92%) Management Information System
5 4 (2.34%) Client/Server
5 4 (2.34%) CMDB
5 4 (2.34%) Computer Science
5 4 (2.34%) Smartphone
6 3 (1.75%) Mobile Computing
6 3 (1.75%) PDA
7 2 (1.17%) EPoS
7 2 (1.17%) iPad
7 2 (1.17%) Mainframe
8 1 (0.58%) Blackberry
8 1 (0.58%) Data Protection Act
8 1 (0.58%) NHS
8 1 (0.58%) PACS
8 1 (0.58%) Video Editing
Operating Systems
1 107 (62.57%) Windows
2 45 (26.32%) Windows Server
3 33 (19.30%) Windows Server 2008
4 30 (17.54%) Windows Server 2012
5 21 (12.28%) Windows 7
6 18 (10.53%) Windows 10
7 12 (7.02%) Linux
8 11 (6.43%) Windows Server 2003
9 8 (4.68%) Windows 8
10 7 (4.09%) Unix
10 7 (4.09%) Windows XP
11 6 (3.51%) Apple iOS
11 6 (3.51%) Mac OS
12 3 (1.75%) Mac OS X
13 2 (1.17%) Android
13 2 (1.17%) Windows Vista
14 1 (0.58%) Red Hat Enterprise Linux
14 1 (0.58%) Solaris
14 1 (0.58%) Windows Embedded Compact
Processes & Methodologies
1 19 (11.11%) ITIL
2 8 (4.68%) Disaster Recovery
2 8 (4.68%) Service Management
3 6 (3.51%) ERP
3 6 (3.51%) Infrastructure Management
3 6 (3.51%) Migration
3 6 (3.51%) Service Delivery
3 6 (3.51%) Time Management
4 4 (2.34%) Data Protection
4 4 (2.34%) Incident Management
4 4 (2.34%) Mentoring
5 3 (1.75%) Business Analysis
5 3 (1.75%) Data Privacy
5 3 (1.75%) Document Management
5 3 (1.75%) Human Resource Management
5 3 (1.75%) Line Management
5 3 (1.75%) Problem Management
5 3 (1.75%) Regression Testing
5 3 (1.75%) Stakeholder Engagement
5 3 (1.75%) Stakeholder Management
Programming Languages
1 21 (12.28%) SQL
2 4 (2.34%) T-SQL
3 3 (1.75%) PowerShell
3 3 (1.75%) VB
3 3 (1.75%) VBScript
4 2 (1.17%) PHP
4 2 (1.17%) VBA
5 1 (0.58%) C
5 1 (0.58%) JavaScript
5 1 (0.58%) Python
Qualifications
1 21 (12.28%) Degree
2 14 (8.19%) Microsoft Certification
2 14 (8.19%) SC Cleared
2 14 (8.19%) Security Cleared
3 9 (5.26%) MCP
4 8 (4.68%) CCNA
4 8 (4.68%) Cisco Certification
5 6 (3.51%) VMware Certified Professional (VCP)
6 5 (2.92%) HND
7 3 (1.75%) CCNP
7 3 (1.75%) Computer Science Degree
7 3 (1.75%) MCSE
8 2 (1.17%) A+ Certification
8 2 (1.17%) MCSA
8 2 (1.17%) NVQ Level 3
9 1 (0.58%) CCDA
9 1 (0.58%) CCIE
9 1 (0.58%) CCSP
9 1 (0.58%) ITIL Certification
9 1 (0.58%) Network+ Certification
Quality Assurance & Compliance
1 14 (8.19%) SLA
2 1 (0.58%) PMO
System Software
1 63 (36.84%) Active Directory
2 13 (7.60%) VMware Infrastructure
3 8 (4.68%) XenApp
4 5 (2.92%) Hyper-V
4 5 (2.92%) VMware ESXi
5 3 (1.75%) Virtual Desktop
5 3 (1.75%) Virtual Machines
5 3 (1.75%) VirtualBox
5 3 (1.75%) XenDesktop
6 2 (1.17%) Forefront TMG
6 2 (1.17%) ISA Server
6 2 (1.17%) Terminal Services
6 2 (1.17%) XenServer
7 1 (0.58%) Samba
7 1 (0.58%) Terminal Server
7 1 (0.58%) VMware Workstation
7 1 (0.58%) vSphere
Systems Management
1 2 (1.17%) Malwarebytes
1 2 (1.17%) SCCM
1 2 (1.17%) ServiceCenter
2 1 (0.58%) AirWatch
2 1 (0.58%) SCSM
2 1 (0.58%) Systems Management Server (SMS)
2 1 (0.58%) vCenter Server
Vendors
1 87 (50.88%) Microsoft
2 26 (15.20%) VMware
3 15 (8.77%) Citrix
4 12 (7.02%) Cisco
5 8 (4.68%) Oracle
6 7 (4.09%) Intel
7 5 (2.92%) Apple
8 4 (2.34%) Dell
8 4 (2.34%) Veeam
9 3 (1.75%) HP
9 3 (1.75%) ServiceNow
10 2 (1.17%) arcserve
10 2 (1.17%) EMC
10 2 (1.17%) NetApp
10 2 (1.17%) Peregrine
10 2 (1.17%) Remedy
10 2 (1.17%) Sun
10 2 (1.17%) Webroot
11 1 (0.58%) BMC
11 1 (0.58%) Juniper
Cheltenham, Gloucestershire
First Solution
Posted: Yesterday
Gloucestershire
onezeero.
Salary: £20000 - £25000 per annum
Posted: Yesterday
Bristol, Avon
Bluetownonline
Salary: Competitive
Posted: 2 days ago
Bournemouth, Dorset
Bluetownonline
Salary: £18000 - £20000 per annum + Bonus + Benefits
Posted: Yesterday
Swindon, Wiltshire
Networking People
Salary: £20000 - £25000 per annum + Car allowance + On call allowance
Posted: 3 days ago
Corsham, Wiltshire
Global Technology Solutions Ltd
Salary: £17000 - £20000 per annum
Posted: 2 days ago
Trowbridge, Wiltshire
Alertsystems.co.uk
Salary: From £19,000 to £21,000 per annum
Posted: 5 days ago
Bristol
Mint
Salary: £20000 - £24000 per annum + benefits
Posted: 18 days ago
Salisbury
Deerfoot IT Resources Ltd
Salary: £16000 - £19000 per annum + Benefits package
Posted: 9 days ago
Bournemouth
Spectrum IT
Salary: £16000 - £22000 per annum + training & benefits
Posted: 19 days ago
Yeovil
Recruitment Genius Ltd
Posted: 11 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £17000 - £19500 per annum + Benefits
Posted: 5 days ago
Cheddar
Bluetown Online LTD
Posted: 10 days ago
Bristol, Avon
soVision Ltd
Salary: From £17,000 to £27,000 per annum
Posted: 20 days ago
Liskeard
Recruitment Genius Ltd
Salary: £20000 - £24000 per annum
Posted: 19 days ago