IT Support Jobs in the South West

IT Support
England > South West

The median IT Support salary in the South West is £32,500 per year, according to job vacancies posted during the 6 months leading to 30 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 93 74 57
Rank change year-on-year -19 -17 +112
Permanent jobs requiring an IT Support 94 318 340
As % of all permanent jobs advertised in the South West 2.67% 3.26% 5.06%
As % of the Job Titles category 2.85% 3.39% 5.68%
Number of salaries quoted 90 276 158
10th Percentile £27,175 £21,250 £24,000
25th Percentile £29,750 £24,000 £27,000
Median annual salary (50th Percentile) £32,500 £28,000 £30,000
Median % change year-on-year +16.07% -6.67% +3.45%
75th Percentile £38,750 £34,500 £35,750
90th Percentile £42,500 £40,000 £38,750
England median annual salary £31,500 £29,000 £31,500
% change year-on-year +8.62% -7.94% +8.62%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 3,296 9,393 5,982
% of permanent jobs with a recognized job title 93.64% 96.17% 89.04%
Number of salaries quoted 1,933 6,889 3,677
10th Percentile £27,250 £27,945 £30,000
25th Percentile £36,250 £36,365 £37,750
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £63,187 £63,750 £68,750
90th Percentile £77,500 £76,250 £80,000
England median annual salary £56,000 £52,500 £60,800
% change year-on-year +6.67% -13.65% +1.33%

IT Support
Job Vacancy Trend in the South West

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for IT Support in the South West

IT Support
Salary Trend in the South West

3-month moving average salary quoted in jobs citing IT Support in the South West.

Salary trend for IT Support in the South West

IT Support
Salary Histogram in the South West

Salary distribution for jobs citing IT Support in the South West over the 6 months to 30 May 2025.

Salary histogram for IT Support in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Devon +1 24 £31,500 +10.53% 5
Somerset +3 21 £37,500 +56.25% 21
Gloucestershire +7 16 £37,500 +33.93% 12
Dorset +34 15 £32,500 +18.18% 5
Wiltshire +8 9 £33,750 +19.47% 9
Bristol -14 7 £31,500 - 14
Cornwall 0 2 £50,000 +92.31%
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 30 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support in the job title.

1 82 (87.23%) Microsoft 365
2 71 (75.53%) Active Directory
3 62 (65.96%) Windows
4 57 (60.64%) Microsoft
5 52 (55.32%) Azure
6 43 (45.74%) Firewall
7 38 (40.43%) Windows Server
8 37 (39.36%) DNS
9 30 (31.91%) Problem-Solving
10 28 (29.79%) Social Skills
10 28 (29.79%) Microsoft Intune
11 27 (28.72%) Entra ID
11 27 (28.72%) Customer Service
12 26 (27.66%) Network+ Certification
13 25 (26.60%) Driving Licence
14 24 (25.53%) Microsoft Exchange
14 24 (25.53%) VLAN
15 23 (24.47%) VPN
16 22 (23.40%) DHCP
16 22 (23.40%) ITIL
17 19 (20.21%) Microsoft Certification
17 19 (20.21%) Cybersecurity
18 17 (18.09%) PowerShell
18 17 (18.09%) Disaster Recovery
19 16 (17.02%) Linux
19 16 (17.02%) SQL
20 15 (15.96%) Degree
20 15 (15.96%) MCITP
20 15 (15.96%) Amazon RDS
20 15 (15.96%) Analytical Skills

IT Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (25.53%) Microsoft Exchange
2 10 (10.64%) IIS
2 10 (10.64%) SharePoint
Applications
1 9 (9.57%) Microsoft Office
Cloud Services
1 82 (87.23%) Microsoft 365
2 52 (55.32%) Azure
3 27 (28.72%) Entra ID
4 6 (6.38%) OneDrive
5 5 (5.32%) Cloud Computing
6 4 (4.26%) Power Automate
6 4 (4.26%) Power Platform
7 3 (3.19%) AWS
8 2 (2.13%) Google Workspace
Communications & Networking
1 43 (45.74%) Firewall
2 37 (39.36%) DNS
3 24 (25.53%) VLAN
4 23 (24.47%) VPN
5 22 (23.40%) DHCP
6 11 (11.70%) VoIP
7 10 (10.64%) ADSL
7 10 (10.64%) LAN
8 9 (9.57%) WAN
9 5 (5.32%) Wi-Fi
10 4 (4.26%) Intrusion Detection
10 4 (4.26%) TCP/IP
11 2 (2.13%) IPsec
11 2 (2.13%) Remote Desktop
11 2 (2.13%) SD-WAN
11 2 (2.13%) SSL
12 1 (1.06%) Network Security
12 1 (1.06%) Software-Defined Networking
12 1 (1.06%) Wireless
Database & Business Intelligence
1 15 (15.96%) Amazon RDS
2 6 (6.38%) SQL Server
3 4 (4.26%) FileMaker
3 4 (4.26%) Power BI
3 4 (4.26%) SQL Server Integration Services
3 4 (4.26%) SQL Server Reporting Services
Development Applications
1 1 (1.06%) Git
1 1 (1.06%) JIRA
General
1 28 (29.79%) Social Skills
2 15 (15.96%) Analytical Skills
3 9 (9.57%) Manufacturing
4 4 (4.26%) Documentation Skills
5 3 (3.19%) Advertising
6 2 (2.13%) Electronics
6 2 (2.13%) Inclusion and Diversity
6 2 (2.13%) Local Government
6 2 (2.13%) Telecoms
7 1 (1.06%) Finance
7 1 (1.06%) Marketing
7 1 (1.06%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (1.06%) ModSecurity
Miscellaneous
1 25 (26.60%) Driving Licence
2 2 (2.13%) Educational Technology
2 2 (2.13%) Operational Technology
2 2 (2.13%) Renewable Energy
2 2 (2.13%) Video Conferencing
3 1 (1.06%) Embedded Systems
3 1 (1.06%) Management Information System
3 1 (1.06%) NHS
3 1 (1.06%) Onboarding
3 1 (1.06%) Self-Motivation
3 1 (1.06%) Smartphone
Operating Systems
1 62 (65.96%) Windows
2 38 (40.43%) Windows Server
3 16 (17.02%) Linux
4 6 (6.38%) Windows 10
5 4 (4.26%) Windows Server 2016
6 2 (2.13%) Android
6 2 (2.13%) Apple iOS
Processes & Methodologies
1 30 (31.91%) Problem-Solving
2 27 (28.72%) Customer Service
3 22 (23.40%) ITIL
4 19 (20.21%) Cybersecurity
5 17 (18.09%) Disaster Recovery
6 7 (7.45%) Collaborative Working
7 6 (6.38%) Computer Science
7 6 (6.38%) Project Planning
8 5 (5.32%) Business Intelligence
8 5 (5.32%) Project Delivery
9 4 (4.26%) API Integration
9 4 (4.26%) Database Optimisation
9 4 (4.26%) Mentoring
10 3 (3.19%) Time Management
11 2 (2.13%) Agile
11 2 (2.13%) Analytical Thinking
11 2 (2.13%) Business Continuity
11 2 (2.13%) Case Management
11 2 (2.13%) Digital Strategy
11 2 (2.13%) Inventory Management
Programming Languages
1 17 (18.09%) PowerShell
2 16 (17.02%) SQL
3 4 (4.26%) C#
3 4 (4.26%) T-SQL
4 1 (1.06%) C
4 1 (1.06%) C++
4 1 (1.06%) Python
Qualifications
1 26 (27.66%) Network+ Certification
2 19 (20.21%) Microsoft Certification
3 15 (15.96%) Degree
3 15 (15.96%) MCITP
4 14 (14.89%) A+ Certification
5 4 (4.26%) Computer Science Degree
6 3 (3.19%) SC Cleared
6 3 (3.19%) Security Cleared
7 2 (2.13%) NVQ Level 3
8 1 (1.06%) CCNA
8 1 (1.06%) CCNP
8 1 (1.06%) Cisco Certification
8 1 (1.06%) CISSP
Quality Assurance & Compliance
1 3 (3.19%) GDPR
2 1 (1.06%) Cyber Essentials
System Software
1 71 (75.53%) Active Directory
2 6 (6.38%) VMware Infrastructure
3 3 (3.19%) Hyper-V
4 1 (1.06%) vSphere
Systems Management
1 28 (29.79%) Microsoft Intune
2 1 (1.06%) Ansible
2 1 (1.06%) Terraform
Vendors
1 57 (60.64%) Microsoft
2 8 (8.51%) VMware
3 4 (4.26%) Google
4 3 (3.19%) Cisco
4 3 (3.19%) Fortinet
4 3 (3.19%) Ubiquiti
5 2 (2.13%) Aruba
5 2 (2.13%) Citrix
5 2 (2.13%) Okta
6 1 (1.06%) Apple
6 1 (1.06%) HP
6 1 (1.06%) LexisNexis
6 1 (1.06%) SAP
6 1 (1.06%) ServiceNow