The median annual salary for a IT Support was £25,000 in advertised job vacancies in the South West during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
IT Support
England / South West
Rank 143 129 137
Rank change year-on-year -14 +8  
Permanent jobs requiring an IT Support 95 130 113
As % of all permanent IT jobs advertised in the South West 1.87% 2.21% 1.89%
As % of the Job Titles category 1.93% 2.29% 1.93%
Number of salaries quoted 87 126 92
Median salary £25,000 £26,000 £23,000
Median salary % change year-on-year -3.84% +13.04%  
90% offered a salary of more than £19,000 £18,500 £17,550
10% offered a salary of more than £35,000 £37,500 £30,000
UK excluding London median salary £25,000 £25,000 £24,690
% change year-on-year - +1.25%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 4916 5684 5841
As % of all permanent IT job vacancies advertised in the South West 96.66% 96.72% 97.72%
Number of salaries quoted 4103 4696 4888
Median salary £40,000 £39,500 £37,500
Median salary % change year-on-year +1.26% +5.33%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,648 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured IT Support in the job title.

Job vacancy trend for IT Support in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the South West.

Salary trend for IT Support in the South West

IT Support
Salary Histogram in the South West

The salary distribution of IT jobs citing IT Support in the South West over the 3 months to 25 March 2017.

Salary histogram for IT Support in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +20 28 £25,000 - 4
Gloucestershire +7 24 £25,000 -20.63%
Bristol -17 18 £26,500 +6.00% 3
Devon -7 10 £30,000 -7.69% 1
Dorset +19 8 £18,000 -38.98% 2
Somerset -4 8 £22,000 -8.33% 2
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 25 March 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring IT Support in the job title.

1 178 (73.55%) Windows
2 121 (50.00%) Active Directory
3 114 (47.11%) Microsoft
4 87 (35.95%) Windows Server
5 70 (28.93%) MS Office
6 69 (28.51%) Windows Server 2012
7 68 (28.10%) Windows Server 2008
8 55 (22.73%) VMware
9 53 (21.90%) MS Excel
10 50 (20.66%) MS Exchange
11 49 (20.25%) LAN
12 48 (19.83%) WAN
13 38 (15.70%) ITIL
13 38 (15.70%) VMware Infrastructure
14 34 (14.05%) SQL Server
14 34 (14.05%) Windows 7
15 33 (13.64%) Windows 8
16 30 (12.40%) Windows 10
16 30 (12.40%) TCP/IP
17 28 (11.57%) Linux
18 27 (11.16%) SQL
18 27 (11.16%) Degree
19 26 (10.74%) Finance
20 25 (10.33%) DNS
20 25 (10.33%) Hyper-V
21 24 (9.92%) Citrix
21 24 (9.92%) Wi-Fi
21 24 (9.92%) Firewall
22 23 (9.50%) Windows XP
23 20 (8.26%) DHCP

IT Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (20.66%) MS Exchange
2 12 (4.96%) Exchange Server 2010
3 9 (3.72%) Exchange Server 2003
4 7 (2.89%) Exchange Server 2007
5 4 (1.65%) Exchange Server 2013
6 2 (0.83%) IIS
6 2 (0.83%) Skype for Business
7 1 (0.41%) IBM Domino
7 1 (0.41%) IBM Notes
7 1 (0.41%) SharePoint
7 1 (0.41%) Site Server
Applications
1 70 (28.93%) MS Office
2 53 (21.90%) MS Excel
3 9 (3.72%) MS PowerPoint
4 2 (0.83%) MS Visio
5 1 (0.41%) Revit
Business Applications
1 3 (1.24%) Dynamics AX
1 3 (1.24%) SAP Oil and Gas
2 1 (0.41%) GoldMine
2 1 (0.41%) Infor CloudSuite Industrial (formerly SyteLine)
2 1 (0.41%) Salesforce.com CRM
Cloud Services
1 17 (7.02%) Office 365
2 9 (3.72%) Amazon AWS
3 4 (1.65%) Microsoft Azure
4 2 (0.83%) Mimecast
4 2 (0.83%) SaaS
5 1 (0.41%) IaaS
5 1 (0.41%) OneDrive
Communications & Networking
1 49 (20.25%) LAN
2 48 (19.83%) WAN
3 30 (12.40%) TCP/IP
4 25 (10.33%) DNS
5 24 (9.92%) Firewall
5 24 (9.92%) Wi-Fi
6 20 (8.26%) DHCP
7 17 (7.02%) VLAN
8 13 (5.37%) VPN
9 9 (3.72%) Internet
10 8 (3.31%) WLAN
11 7 (2.89%) VoIP
12 5 (2.07%) ADSL
13 4 (1.65%) Wireless
14 3 (1.24%) iSCSI
14 3 (1.24%) Skype
15 2 (0.83%) Cisco ASA
15 2 (0.83%) PBX
15 2 (0.83%) SAN
16 1 (0.41%) 3G
Database & Business Intelligence
1 34 (14.05%) SQL Server
2 12 (4.96%) SQL Server 2008
3 11 (4.55%) SQL Server 2005
4 9 (3.72%) SQL Server 2012
5 4 (1.65%) SQL Server Reporting Services
6 2 (0.83%) Crystal Reports
6 2 (0.83%) SQL Server 2000
7 1 (0.41%) Relational Database
Development Applications
1 10 (4.13%) Visual Studio
General
1 26 (10.74%) Finance
2 12 (4.96%) Advertising
3 6 (2.48%) Manufacturing
3 6 (2.48%) Telecoms
4 5 (2.07%) Electronics
5 3 (1.24%) Law
5 3 (1.24%) Marketing
6 2 (0.83%) Legal
7 1 (0.41%) Automotive
7 1 (0.41%) French Language
7 1 (0.41%) Games
7 1 (0.41%) German Language
7 1 (0.41%) Italian Language
7 1 (0.41%) Local Government
7 1 (0.41%) Retail
Libraries, Frameworks & Software Standards
1 2 (0.83%) EDI
1 2 (0.83%) HTML
2 1 (0.41%) CSS
2 1 (0.41%) Web Services
2 1 (0.41%) XML
Miscellaneous
1 19 (7.85%) Fat Client
1 19 (7.85%) Thin Client
2 17 (7.02%) Driving Licence
3 15 (6.20%) Analytical Skills
4 8 (3.31%) Data Centre
5 7 (2.89%) Smartphone
6 3 (1.24%) Client/Server
6 3 (1.24%) Management Information System
6 3 (1.24%) Mobile Computing
6 3 (1.24%) Replication
7 2 (0.83%) Blackberry
7 2 (0.83%) CMDB
7 2 (0.83%) Computer Science
7 2 (0.83%) PDA
8 1 (0.41%) Data Protection Act
8 1 (0.41%) EPoS
8 1 (0.41%) iPad
8 1 (0.41%) Linux Command Line
8 1 (0.41%) PACS
8 1 (0.41%) Virtual Team
Operating Systems
1 178 (73.55%) Windows
2 87 (35.95%) Windows Server
3 69 (28.51%) Windows Server 2012
4 68 (28.10%) Windows Server 2008
5 34 (14.05%) Windows 7
6 33 (13.64%) Windows 8
7 30 (12.40%) Windows 10
8 28 (11.57%) Linux
9 23 (9.50%) Windows XP
10 20 (8.26%) Windows Server 2003
11 14 (5.79%) Unix
12 8 (3.31%) Android
12 8 (3.31%) Apple iOS
13 6 (2.48%) Mac OS
13 6 (2.48%) Windows Vista
14 4 (1.65%) Mac OS X
Processes & Methodologies
1 38 (15.70%) ITIL
2 17 (7.02%) Service Delivery
3 10 (4.13%) Disaster Recovery
4 9 (3.72%) ERP
5 7 (2.89%) Migration
5 7 (2.89%) Project Management
5 7 (2.89%) Service Management
6 6 (2.48%) Continuous Improvement
6 6 (2.48%) Infrastructure Management
6 6 (2.48%) Time Management
7 5 (2.07%) Data Protection
7 5 (2.07%) Mentoring
8 4 (1.65%) Analytics
8 4 (1.65%) Business Intelligence
8 4 (1.65%) Line Management
8 4 (1.65%) QMS
8 4 (1.65%) Quality Management
9 3 (1.24%) CRM
9 3 (1.24%) Digital Marketing
9 3 (1.24%) Problem Management
Programming Languages
1 27 (11.16%) SQL
2 12 (4.96%) VB
2 12 (4.96%) VBScript
3 4 (1.65%) JavaScript
3 4 (1.65%) PHP
3 4 (1.65%) Python
4 3 (1.24%) PowerShell
4 3 (1.24%) VBA
5 2 (0.83%) C
6 1 (0.41%) T-SQL
6 1 (0.41%) X++
Qualifications
1 27 (11.16%) Degree
2 16 (6.61%) MCP
2 16 (6.61%) Microsoft Certification
3 12 (4.96%) Security Cleared
4 11 (4.55%) SC Cleared
5 10 (4.13%) CCNA
5 10 (4.13%) Cisco Certification
6 8 (3.31%) VMware Certified Professional (VCP)
7 5 (2.07%) MCSA
8 4 (1.65%) DBS Check
9 3 (1.24%) CCNP
9 3 (1.24%) MCSE
10 2 (0.83%) HND
10 2 (0.83%) ITIL Certification
11 1 (0.41%) A+ Certification
11 1 (0.41%) DV Cleared
11 1 (0.41%) MCITP
11 1 (0.41%) Network+ Certification
Quality Assurance & Compliance
1 14 (5.79%) SLA
2 2 (0.83%) ISO 9001
2 2 (0.83%) ISO/IEC 27001
System Software
1 121 (50.00%) Active Directory
2 38 (15.70%) VMware Infrastructure
3 25 (10.33%) Hyper-V
4 8 (3.31%) XenApp
5 6 (2.48%) VMware ESXi
6 4 (1.65%) Samba
7 3 (1.24%) Terminal Services
7 3 (1.24%) Virtual Desktop
8 2 (0.83%) Forefront TMG
8 2 (0.83%) ISA Server
8 2 (0.83%) Virtual Machines
8 2 (0.83%) vSphere
8 2 (0.83%) XenDesktop
8 2 (0.83%) XenServer
9 1 (0.41%) Terminal Server
9 1 (0.41%) VMware Workstation
Systems Management
1 2 (0.83%) Malwarebytes
1 2 (0.83%) SCCM
2 1 (0.41%) AirWatch
2 1 (0.41%) SCOM
2 1 (0.41%) WSUS
Vendors
1 114 (47.11%) Microsoft
2 55 (22.73%) VMware
3 24 (9.92%) Citrix
4 19 (7.85%) Intel
5 17 (7.02%) Cisco
6 11 (4.55%) Apple
7 5 (2.07%) Dell
7 5 (2.07%) Sophos
7 5 (2.07%) Veeam
8 4 (1.65%) HP
8 4 (1.65%) ServiceNow
9 3 (1.24%) SAP
9 3 (1.24%) WatchGuard
10 2 (0.83%) arcserve
10 2 (0.83%) Avaya
10 2 (0.83%) iManage
10 2 (0.83%) Oracle
10 2 (0.83%) Webroot
11 1 (0.41%) Juniper
11 1 (0.41%) NetApp
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum + training & benefits
Posted: 2 days ago
St. Ives, Cambridgeshire
Lynx Recruitment Ltd
Posted: Yesterday
Bristol, Avon
Bluetownonline
Posted: Yesterday
Bath, Avon
EasyWebRecruitment.com
Salary: Competitive salary & excellent benefits
Posted: 4 days ago
Bath, Avon
JM
Posted: 2 days ago
Ferndown
aap3
Salary: £20000.00 - £22000.00 per annum + benefits
Posted: 9 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + Benefits and Bonus
Posted: 4 days ago
Bristol, Avon
intY
Salary: £17,000 per annum + great benefits
Posted: 16 days ago
Chippenham
Bluetown Online LTD
Posted: 8 days ago
Plymouth
Recruitment Genius Ltd
Salary: £16000 - £21000 per annum
Posted: 26 days ago
Salisbury
Deerfoot IT Resources Ltd
Salary: £18000 - £22000 per annum + 20 days holiday
Posted: 25 days ago
Swindon
Recruitment Revolution Limited
Salary: £23,000 Per Annum + Benefits Package
Posted: 23 days ago