IT Support Jobs in the South West

The median annual salary for an IT Support was £24,000 in advertised job vacancies in the South West during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support England / South West
Location	3 months to 25 Jun 2017	Same period 2016	Same period 2015
Rank	161	139	165
Rank change year-on-year	-22	+26
Permanent jobs requiring an IT Support	76	107	79
As % of all permanent IT jobs advertised in the South West	1.45%	2.07%	1.32%
As % of the Job Titles category	1.50%	2.12%	1.36%
Number of salaries quoted	70	104	64
Median salary	£24,000	£24,500	£22,500
Median salary % change year-on-year	-2.04%	+8.88%
90% offered a salary of more than	£19,000	£19,000	£17,325
10% offered a salary of more than	£45,000	£36,750	£32,500
UK excluding London median salary	£25,000	£26,000	£25,000
% change year-on-year	-3.84%	+4.00%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles South West
Permanent job vacancies with a job title containing a recognized job role	5072	5041	5830
As % of all permanent IT job vacancies advertised in the South West	97.00%	97.62%	97.20%
Number of salaries quoted	4219	4271	4917
Median salary	£40,000	£40,000	£37,500
Median salary % change year-on-year	-	+6.66%
90% offered a salary of more than	£25,000	£25,000	£23,500
10% offered a salary of more than	£60,000	£55,000	£55,000
UK excluding London median salary	£42,500	£41,500	£40,000
% change year-on-year	+2.40%	+3.75%

IT Support
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured IT Support in the job title.

Job vacancy trend for IT Support in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the South West.

Salary trend for IT Support in the South West

IT Support
Salary Histogram in the South West

The salary distribution of IT jobs citing IT Support in the South West over the 3 months to 25 June 2017.

Salary histogram for IT Support in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Median Salary Last 3 Months	Median Salary % Change on Same Period Last Year	Live Job Vacancies
Bristol	-26	26	£22,250	-7.29%	3
Wiltshire	+11	24	£25,000	+2.04%	5
Dorset	+2	11	£19,000	-	3
Somerset	-12	8	£25,000	+4.16%	2
Gloucestershire	-7	3	£25,000	-7.40%	2
Cornwall	-14	3	£45,000	+119.51%	1
Devon	+2	2	£20,500	-26.78%
IT Support England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 25 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring IT Support in the job title.

1	107 (62.57%)	Windows
2	87 (50.88%)	Microsoft
3	63 (36.84%)	Active Directory
4	45 (26.32%)	Windows Server
5	37 (21.64%)	Microsoft Office
6	33 (19.30%)	Windows Server 2008
7	30 (17.54%)	Windows Server 2012
8	27 (15.79%)	LAN
8	27 (15.79%)	WAN
9	26 (15.20%)	SQL Server
9	26 (15.20%)	VMware
10	25 (14.62%)	MS Exchange
11	24 (14.04%)	DNS
12	21 (12.28%)	SQL
12	21 (12.28%)	Degree

12	21 (12.28%)	Windows 7
13	19 (11.11%)	ITIL
13	19 (11.11%)	DHCP
13	19 (11.11%)	TCP/IP
14	18 (10.53%)	Windows 10
14	18 (10.53%)	Office 365
15	16 (9.36%)	Firewall
16	15 (8.77%)	Citrix
17	14 (8.19%)	Wi-Fi
17	14 (8.19%)	SLA
17	14 (8.19%)	Microsoft Certification
17	14 (8.19%)	SC Cleared
17	14 (8.19%)	Security Cleared
18	13 (7.60%)	VMware Infrastructure
19	12 (7.02%)	Cisco

IT Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Business Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	25 (14.62%)	MS Exchange
2	9 (5.26%)	Exchange Server 2010
3	6 (3.51%)	Exchange Server 2003
3	6 (3.51%)	SharePoint
4	5 (2.92%)	Exchange Server 2007
5	4 (2.34%)	Skype for Business
6	3 (1.75%)	IIS
7	1 (0.58%)	Exchange Server 2013
7	1 (0.58%)	IBM Notes

Applications
1	37 (21.64%)	Microsoft Office
2	10 (5.85%)	Microsoft Excel
3	4 (2.34%)	Microsoft PowerPoint
4	1 (0.58%)	MS Visio
4	1 (0.58%)	Revit
4	1 (0.58%)	Spreadsheet

Business Applications
1	4 (2.34%)	Dynamics AX
2	3 (1.75%)	Visualfiles
3	1 (0.58%)	GoldMine
3	1 (0.58%)	Remedy ITSM

Cloud Services
1	18 (10.53%)	Office 365
2	11 (6.43%)	Amazon AWS
3	5 (2.92%)	Microsoft Azure
4	3 (1.75%)	Mimecast
5	1 (0.58%)	Cloud Computing
5	1 (0.58%)	SaaS

Communications & Networking
1	27 (15.79%)	LAN
1	27 (15.79%)	WAN
2	24 (14.04%)	DNS
3	19 (11.11%)	DHCP
3	19 (11.11%)	TCP/IP
4	16 (9.36%)	Firewall
5	14 (8.19%)	Wi-Fi
6	11 (6.43%)	VPN
7	10 (5.85%)	Internet
8	9 (5.26%)	WLAN
9	6 (3.51%)	VoIP
10	5 (2.92%)	VLAN
11	3 (1.75%)	Cisco ASA
11	3 (1.75%)	Skype
12	2 (1.17%)	PBX
12	2 (1.17%)	Telepresence
12	2 (1.17%)	Wireless
13	1 (0.58%)	Fibre Channel
13	1 (0.58%)	iSCSI
13	1 (0.58%)	NAS

Database & Business Intelligence
1	26 (15.20%)	SQL Server
2	3 (1.75%)	SQL Server Reporting Services
3	2 (1.17%)	SQL Server 2000
3	2 (1.17%)	SQL Server 2008
4	1 (0.58%)	Amazon RDS
4	1 (0.58%)	Oracle Database
4	1 (0.58%)	Relational Database
4	1 (0.58%)	SQL Server 2005
4	1 (0.58%)	SQL Server 2012

Development Applications
1	1 (0.58%)	Visual Studio

General
1	12 (7.02%)	Finance
2	8 (4.68%)	Advertising
3	4 (2.34%)	Military
3	4 (2.34%)	Retail
4	3 (1.75%)	Telecoms
5	2 (1.17%)	Electronics
6	1 (0.58%)	Back Office
6	1 (0.58%)	Billing
6	1 (0.58%)	Games
6	1 (0.58%)	Law
6	1 (0.58%)	Local Government

Libraries, Frameworks & Software Standards
1	1 (0.58%)	.NET
1	1 (0.58%)	ASP.NET
1	1 (0.58%)	CSS
1	1 (0.58%)	EDI
1	1 (0.58%)	HTML
1	1 (0.58%)	Web Services
1	1 (0.58%)	XML

Miscellaneous
1	11 (6.43%)	Analytical Skills
2	10 (5.85%)	Data Centre
2	10 (5.85%)	Driving Licence
3	7 (4.09%)	Fat Client
3	7 (4.09%)	Thin Client
4	5 (2.92%)	Management Information System
5	4 (2.34%)	Client/Server
5	4 (2.34%)	CMDB
5	4 (2.34%)	Computer Science
5	4 (2.34%)	Smartphone
6	3 (1.75%)	Mobile Computing
6	3 (1.75%)	PDA
7	2 (1.17%)	EPoS
7	2 (1.17%)	iPad
7	2 (1.17%)	Mainframe
8	1 (0.58%)	Blackberry
8	1 (0.58%)	Data Protection Act
8	1 (0.58%)	NHS
8	1 (0.58%)	PACS
8	1 (0.58%)	Video Editing

Operating Systems
1	107 (62.57%)	Windows
2	45 (26.32%)	Windows Server
3	33 (19.30%)	Windows Server 2008
4	30 (17.54%)	Windows Server 2012
5	21 (12.28%)	Windows 7
6	18 (10.53%)	Windows 10
7	12 (7.02%)	Linux
8	11 (6.43%)	Windows Server 2003
9	8 (4.68%)	Windows 8
10	7 (4.09%)	Unix
10	7 (4.09%)	Windows XP
11	6 (3.51%)	Apple iOS
11	6 (3.51%)	Mac OS
12	3 (1.75%)	Mac OS X
13	2 (1.17%)	Android
13	2 (1.17%)	Windows Vista
14	1 (0.58%)	Red Hat Enterprise Linux
14	1 (0.58%)	Solaris
14	1 (0.58%)	Windows Embedded Compact

Processes & Methodologies
1	19 (11.11%)	ITIL
2	8 (4.68%)	Disaster Recovery
2	8 (4.68%)	Service Management
3	6 (3.51%)	ERP
3	6 (3.51%)	Infrastructure Management
3	6 (3.51%)	Migration
3	6 (3.51%)	Service Delivery
3	6 (3.51%)	Time Management
4	4 (2.34%)	Data Protection
4	4 (2.34%)	Incident Management
4	4 (2.34%)	Mentoring
5	3 (1.75%)	Business Analysis
5	3 (1.75%)	Data Privacy
5	3 (1.75%)	Document Management
5	3 (1.75%)	Human Resource Management
5	3 (1.75%)	Line Management
5	3 (1.75%)	Problem Management
5	3 (1.75%)	Regression Testing
5	3 (1.75%)	Stakeholder Engagement
5	3 (1.75%)	Stakeholder Management

Programming Languages
1	21 (12.28%)	SQL
2	4 (2.34%)	T-SQL
3	3 (1.75%)	PowerShell
3	3 (1.75%)	VB
3	3 (1.75%)	VBScript
4	2 (1.17%)	PHP
4	2 (1.17%)	VBA
5	1 (0.58%)	C
5	1 (0.58%)	JavaScript
5	1 (0.58%)	Python

Qualifications
1	21 (12.28%)	Degree
2	14 (8.19%)	Microsoft Certification
2	14 (8.19%)	SC Cleared
2	14 (8.19%)	Security Cleared
3	9 (5.26%)	MCP
4	8 (4.68%)	CCNA
4	8 (4.68%)	Cisco Certification
5	6 (3.51%)	VMware Certified Professional (VCP)
6	5 (2.92%)	HND
7	3 (1.75%)	CCNP
7	3 (1.75%)	Computer Science Degree
7	3 (1.75%)	MCSE
8	2 (1.17%)	A+ Certification
8	2 (1.17%)	MCSA
8	2 (1.17%)	NVQ Level 3
9	1 (0.58%)	CCDA
9	1 (0.58%)	CCIE
9	1 (0.58%)	CCSP
9	1 (0.58%)	ITIL Certification
9	1 (0.58%)	Network+ Certification

Quality Assurance & Compliance
1	14 (8.19%)	SLA
2	1 (0.58%)	PMO

System Software
1	63 (36.84%)	Active Directory
2	13 (7.60%)	VMware Infrastructure
3	8 (4.68%)	XenApp
4	5 (2.92%)	Hyper-V
4	5 (2.92%)	VMware ESXi
5	3 (1.75%)	Virtual Desktop
5	3 (1.75%)	Virtual Machines
5	3 (1.75%)	VirtualBox
5	3 (1.75%)	XenDesktop
6	2 (1.17%)	Forefront TMG
6	2 (1.17%)	ISA Server
6	2 (1.17%)	Terminal Services
6	2 (1.17%)	XenServer
7	1 (0.58%)	Samba
7	1 (0.58%)	Terminal Server
7	1 (0.58%)	VMware Workstation
7	1 (0.58%)	vSphere

Systems Management
1	2 (1.17%)	Malwarebytes
1	2 (1.17%)	SCCM
1	2 (1.17%)	ServiceCenter
2	1 (0.58%)	AirWatch
2	1 (0.58%)	SCSM
2	1 (0.58%)	Systems Management Server (SMS)
2	1 (0.58%)	vCenter Server

Vendors
1	87 (50.88%)	Microsoft
2	26 (15.20%)	VMware
3	15 (8.77%)	Citrix
4	12 (7.02%)	Cisco
5	8 (4.68%)	Oracle
6	7 (4.09%)	Intel
7	5 (2.92%)	Apple
8	4 (2.34%)	Dell
8	4 (2.34%)	Veeam
9	3 (1.75%)	HP
9	3 (1.75%)	ServiceNow
10	2 (1.17%)	arcserve
10	2 (1.17%)	EMC
10	2 (1.17%)	NetApp
10	2 (1.17%)	Peregrine
10	2 (1.17%)	Remedy
10	2 (1.17%)	Sun
10	2 (1.17%)	Webroot
11	1 (0.58%)	BMC
11	1 (0.58%)	Juniper