IT Support Job Trends in the South West

IT Support
England > South West

The median IT Support salary in the South West is £32,500 per year, according to job vacancies posted during the 6 months leading to 21 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 May 2026
Same period 2025 Same period 2024
Rank 32 76 71
Rank change year-on-year +44 -5 -22
Permanent jobs requiring an IT Support 341 86 309
As % of all permanent jobs in the South West 4.41% 3.20% 3.41%
As % of the Job Titles category 4.70% 3.46% 3.55%
Number of salaries quoted 303 82 269
10th Percentile £26,250 £27,500 £21,250
25th Percentile £29,500 £29,750 £24,000
Median annual salary (50th Percentile) £32,500 £32,500 £28,000
Median % change year-on-year - +16.07% -6.67%
75th Percentile £35,000 £39,688 £34,775
90th Percentile £40,000 £42,500 £40,000
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -7.94%

All Permanent IT Job Roles
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 7,255 2,489 8,703
% of permanent jobs with a recognized job title 93.93% 92.56% 96.12%
Number of salaries quoted 4,985 1,601 6,626
10th Percentile £30,000 £28,160 £28,000
25th Percentile £35,000 £35,000 £36,365
Median annual salary (50th Percentile) £50,000 £52,000 £50,000
Median % change year-on-year -3.85% +4.00% -4.76%
75th Percentile £68,750 £67,500 £63,750
90th Percentile £80,000 £80,750 £77,500
England median annual salary £55,000 £57,500 £53,500
% change year-on-year -4.35% +7.48% -12.01%

IT Support
Job Vacancy Trend in the South West

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the South West.

IT Support job vacancy trend in the South West

IT Support
Salary Trend in the South West

Salary distribution trend for IT Support job vacancies in the South West.

Salary distribution trend for IT Support job vacancies in the South West

IT Support
Salary Histogram in the South West

Salary distribution for jobs citing IT Support in the South West over the 6 months to 21 May 2026.

Salary histogram for IT Support in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 6 months to 21 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Devon +25 101 £35,000 +11.11% 8
Wiltshire +34 61 £35,000 +4.48% 8
Somerset 0 50 £32,500 -18.75% 6
Gloucestershire +4 48 £30,000 -20.00% 9
Bristol +10 37 £28,000 -11.11% 2
Cornwall +13 25 £30,000 -40.00% 2
Dorset -11 19 £32,000 -1.54% 2
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the South West

For the 6 months to 21 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support in the job title.

1 143 (41.94%) Microsoft 365
2 112 (32.84%) Microsoft
3 101 (29.62%) Windows
4 81 (23.75%) Active Directory
5 77 (22.58%) Azure
6 67 (19.65%) Entra ID
7 66 (19.35%) Customer Service
8 52 (15.25%) Windows Server
9 43 (12.61%) ITIL
10 38 (11.14%) Problem-Solving
10 38 (11.14%) Windows 10
11 34 (9.97%) Microsoft Intune
11 34 (9.97%) SharePoint
12 32 (9.38%) Microsoft Office
13 31 (9.09%) DNS
14 29 (8.50%) Microsoft Exchange
14 29 (8.50%) Service Management
15 28 (8.21%) DHCP
16 25 (7.33%) Firewall
17 22 (6.45%) VPN
18 21 (6.16%) OneDrive
19 20 (5.87%) Continuous Improvement
19 20 (5.87%) Security Cleared
20 19 (5.57%) A+ Certification
20 19 (5.57%) Asset Management
20 19 (5.57%) Degree
20 19 (5.57%) Hyper-V
20 19 (5.57%) Wi-Fi
21 18 (5.28%) VMware
22 16 (4.69%) Linux

IT Support Skill Set
Co-Occurring Skills & Capabilities in the South West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 34 (9.97%) SharePoint
2 29 (8.50%) Microsoft Exchange
3 2 (0.59%) Confluence
Applications
1 32 (9.38%) Microsoft Office
2 4 (1.17%) Microsoft Excel
3 1 (0.29%) MS Visio
Business Applications
1 1 (0.29%) Magento
1 1 (0.29%) Shopify
Cloud Services
1 143 (41.94%) Microsoft 365
2 77 (22.58%) Azure
3 67 (19.65%) Entra ID
4 21 (6.16%) OneDrive
5 12 (3.52%) SaaS
6 9 (2.64%) Azure DevOps
7 7 (2.05%) AWS
7 7 (2.05%) PaaS
8 4 (1.17%) IaaS
9 3 (0.88%) Microsoft Copilot
9 3 (0.88%) Power Platform
10 1 (0.29%) Microsoft Purview
10 1 (0.29%) Power Automate
10 1 (0.29%) PowerApps
Communications & Networking
1 31 (9.09%) DNS
2 28 (8.21%) DHCP
3 25 (7.33%) Firewall
4 22 (6.45%) VPN
5 19 (5.57%) Wi-Fi
6 14 (4.11%) WAN
7 13 (3.81%) LAN
7 13 (3.81%) Network Security
7 13 (3.81%) TCP/IP
7 13 (3.81%) VoIP
8 11 (3.23%) 4G
8 11 (3.23%) Broadband
9 8 (2.35%) VLAN
10 4 (1.17%) WLAN
11 1 (0.29%) DKIM
11 1 (0.29%) DMARC
Database & Business Intelligence
1 3 (0.88%) Power BI
1 3 (0.88%) SQL Server
Development Applications
1 9 (2.64%) JIRA
2 1 (0.29%) Git
General
1 54 (15.84%) Social Skills
2 19 (5.57%) Manufacturing
3 9 (2.64%) Automotive
3 9 (2.64%) Law
4 8 (2.35%) Retail
5 7 (2.05%) Advertising
5 7 (2.05%) Finance
6 6 (1.76%) Documentation Skills
7 5 (1.47%) Telecoms
8 4 (1.17%) Inclusion and Diversity
9 3 (0.88%) Agriculture
9 3 (0.88%) Legal
9 3 (0.88%) Multimedia
9 3 (0.88%) Organisational Skills
9 3 (0.88%) Public Sector
10 2 (0.59%) Analytical Skills
11 1 (0.29%) Influencing Skills
11 1 (0.29%) Police
Libraries, Frameworks & Software Standards
1 1 (0.29%) CSS
1 1 (0.29%) HTML
Miscellaneous
1 45 (13.20%) Driving Licence
2 8 (2.35%) Onboarding
3 6 (1.76%) Client/Server
4 4 (1.17%) Digital Signage
4 4 (1.17%) Educational Technology
4 4 (1.17%) Microsoft Licensing
4 4 (1.17%) Self-Motivation
5 2 (0.59%) Management Information System
5 2 (0.59%) Public Cloud
5 2 (0.59%) Replication
5 2 (0.59%) Video Conferencing
Operating Systems
1 101 (29.62%) Windows
2 52 (15.25%) Windows Server
3 38 (11.14%) Windows 10
4 16 (4.69%) Linux
5 13 (3.81%) Mac OS
6 12 (3.52%) Android
7 7 (2.05%) Windows Server 2016
8 3 (0.88%) CentOS
9 1 (0.29%) VMS
Processes & Methodologies
1 66 (19.35%) Customer Service
2 43 (12.61%) ITIL
3 38 (11.14%) Problem-Solving
4 29 (8.50%) Service Management
5 20 (5.87%) Continuous Improvement
6 19 (5.57%) Asset Management
7 13 (3.81%) Software Licensing
8 11 (3.23%) Software License Management
9 10 (2.93%) DevOps
9 10 (2.93%) ERP
9 10 (2.93%) Service Delivery
10 9 (2.64%) Continuous Integration
10 9 (2.64%) Cybersecurity
10 9 (2.64%) Edge Computing
10 9 (2.64%) Hardware-in-the-Loop
10 9 (2.64%) IT Asset Management
10 9 (2.64%) ITSM
11 8 (2.35%) Collaborative Culture
11 8 (2.35%) Process Improvement
11 8 (2.35%) Tech Ops
Programming Languages
1 14 (4.11%) SQL
2 9 (2.64%) PowerShell
3 6 (1.76%) JavaScript
4 3 (0.88%) Bash
Qualifications
1 20 (5.87%) Security Cleared
2 19 (5.57%) A+ Certification
2 19 (5.57%) Degree
3 10 (2.93%) SC Cleared
4 9 (2.64%) Microsoft Certification
5 4 (1.17%) DV Cleared
6 3 (0.88%) BPSS Clearance
6 3 (0.88%) Network+ Certification
7 2 (0.59%) AWS Certified Cloud Practitioner
7 2 (0.59%) Azure Certification
7 2 (0.59%) CompTIA Security+
7 2 (0.59%) ITIL Foundation Certificate
8 1 (0.29%) Postgraduate
Quality Assurance & Compliance
1 10 (2.93%) Cyber Essentials
2 4 (1.17%) Cyber Essentials PLUS
2 4 (1.17%) GDPR
2 4 (1.17%) ISO/IEC 27001
3 2 (0.59%) Accessibility
3 2 (0.59%) QA
4 1 (0.29%) SLA
System Software
1 81 (23.75%) Active Directory
2 19 (5.57%) Hyper-V
3 13 (3.81%) VMware Infrastructure
4 9 (2.64%) Docker
5 3 (0.88%) Virtual Desktop
6 2 (0.59%) VMware ESXi
Systems Management
1 34 (9.97%) Microsoft Intune
2 7 (2.05%) SCCM
3 2 (0.59%) FortiGate
4 1 (0.29%) Jamf Pro
Vendors
1 112 (32.84%) Microsoft
2 18 (5.28%) VMware
3 12 (3.52%) Apple
4 11 (3.23%) Starlink
5 8 (2.35%) Veeam
6 6 (1.76%) Ubiquiti
7 5 (1.47%) Fortinet
8 3 (0.88%) Freshdesk
8 3 (0.88%) Fujitsu
8 3 (0.88%) Red Hat
8 3 (0.88%) Sage
8 3 (0.88%) SolarWinds
8 3 (0.88%) Virgin Media
9 2 (0.59%) Draytek
9 2 (0.59%) ServiceNow
10 1 (0.29%) Citrix
10 1 (0.29%) WooCommerce