IT Support Jobs in the South West

IT Support
England > South West

The median IT Support salary in the South West is £28,000 per year according to job vacancies posted during the 6 months to 26 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 76 59 167
Rank change year-on-year -17 +108 -32
Permanent jobs requiring an IT Support 316 342 165
As % of all permanent jobs advertised in the South West 3.28% 5.06% 1.98%
As % of the Job Titles category 3.41% 5.68% 2.06%
Number of salaries quoted 276 159 144
10th Percentile £21,250 £24,000 £21,613
25th Percentile £24,000 £27,000 £23,000
Median annual salary (50th Percentile) £28,000 £30,000 £29,250
Median % change year-on-year -6.67% +2.56% +17.00%
75th Percentile £34,500 £35,500 £36,750
90th Percentile £40,000 £38,750 £49,200
England median annual salary £29,000 £31,500 £29,000
% change year-on-year -7.94% +8.62% -

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 9,270 6,026 8,005
% of permanent jobs with a recognized job title 96.17% 89.09% 96.16%
Number of salaries quoted 6,813 3,705 5,146
10th Percentile £27,750 £29,750 £29,500
25th Percentile £36,365 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £63,750 £68,750 £65,206
90th Percentile £76,250 £80,000 £79,500
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

IT Support
Job Vacancy Trend in the South West

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for IT Support in the South West

IT Support
Salary Trend in the South West

3-month moving average salary quoted in jobs citing IT Support in the South West.

Salary trend for IT Support in the South West

IT Support
Salary Histogram in the South West

Salary distribution for jobs citing IT Support in the South West over the 6 months to 26 May 2024.

Salary histogram for IT Support in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire +7 82 £28,000 -21.13% 9
Bristol 0 76 £31,500 +12.50% 14
Wiltshire -9 50 £28,250 -11.72% 18
Devon +16 42 £28,500 -1.72% 6
Somerset +2 25 £24,000 -22.58% 13
Dorset -64 24 £27,500 -21.43% 4
Cornwall -7 11 £26,000 -30.67% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 26 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support in the job title.

1 151 (47.78%) Windows
2 132 (41.77%) Microsoft
3 121 (38.29%) Microsoft 365
4 103 (32.59%) Active Directory
5 91 (28.80%) Social Skills
6 86 (27.22%) Customer Service
7 77 (24.37%) Windows 10
8 66 (20.89%) Azure
9 56 (17.72%) Problem-Solving
10 53 (16.77%) ITIL
11 52 (16.46%) Firewall
12 45 (14.24%) Driving Licence
13 44 (13.92%) Microsoft Office
14 43 (13.61%) Windows Server
15 30 (9.49%) Microsoft Exchange
15 30 (9.49%) Security Cleared
16 28 (8.86%) Management Information System
17 27 (8.54%) Linux
17 27 (8.54%) SLA
18 25 (7.91%) Change Management
18 25 (7.91%) Entra ID
19 24 (7.59%) VPN
20 23 (7.28%) VMware
21 22 (6.96%) ITSM
21 22 (6.96%) LAN
21 22 (6.96%) SharePoint
22 21 (6.65%) WAN
23 20 (6.33%) Wireless
23 20 (6.33%) SC Cleared
24 19 (6.01%) Mac OS

IT Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (9.49%) Microsoft Exchange
2 22 (6.96%) SharePoint
3 6 (1.90%) Confluence
Applications
1 44 (13.92%) Microsoft Office
2 2 (0.63%) Microsoft Excel
3 1 (0.32%) Microsoft PowerPoint
Business Applications
1 2 (0.63%) Oracle Receivables
Cloud Services
1 121 (38.29%) Microsoft 365
2 66 (20.89%) Azure
3 25 (7.91%) Entra ID
4 7 (2.22%) AWS
4 7 (2.22%) OneDrive
5 2 (0.63%) Power Automate
5 2 (0.63%) SaaS
5 2 (0.63%) WhatsApp
6 1 (0.32%) Adobe Creative Cloud
6 1 (0.32%) Azure Stack
6 1 (0.32%) Google Workspace
6 1 (0.32%) Mimecast
6 1 (0.32%) Power Platform
6 1 (0.32%) Slack
Communications & Networking
1 52 (16.46%) Firewall
2 24 (7.59%) VPN
3 22 (6.96%) LAN
4 21 (6.65%) WAN
5 20 (6.33%) Wireless
6 17 (5.38%) DHCP
7 15 (4.75%) DNS
7 15 (4.75%) Wi-Fi
8 11 (3.48%) TCP/IP
9 8 (2.53%) Internet
10 7 (2.22%) VoIP
11 6 (1.90%) VLAN
12 5 (1.58%) Softphone
13 2 (0.63%) IPsec
13 2 (0.63%) IPv4
13 2 (0.63%) MPLS
13 2 (0.63%) NAS
13 2 (0.63%) SD-WAN
14 1 (0.32%) ADSL
14 1 (0.32%) IP Telephony
Database & Business Intelligence
1 2 (0.63%) Crystal Reports
1 2 (0.63%) Oracle Reports
2 1 (0.32%) Power BI
2 1 (0.32%) SQL Server
Development Applications
1 8 (2.53%) JIRA
2 2 (0.63%) Visual Studio
General
1 91 (28.80%) Social Skills
2 18 (5.70%) Finance
3 16 (5.06%) Legal
4 13 (4.11%) Inclusion and Diversity
5 12 (3.80%) Marketing
6 11 (3.48%) Telecoms
7 10 (3.16%) Advertising
8 9 (2.85%) Law
8 9 (2.85%) Manufacturing
9 8 (2.53%) Analytical Skills
10 6 (1.90%) Retail
11 5 (1.58%) Organisational Skills
12 4 (1.27%) Banking
12 4 (1.27%) Public Sector
13 2 (0.63%) Publishing
14 1 (0.32%) Aviation
14 1 (0.32%) Back Office
14 1 (0.32%) Digital Health
14 1 (0.32%) Games
Libraries, Frameworks & Software Standards
1 2 (0.63%) RESTful
1 2 (0.63%) SOAP
1 2 (0.63%) X-Windows
2 1 (0.32%) .NET
2 1 (0.32%) RESTEasy
Miscellaneous
1 45 (14.24%) Driving Licence
2 28 (8.86%) Management Information System
3 10 (3.16%) Self-Motivation
4 8 (2.53%) iPhone
5 5 (1.58%) Operational Technology
6 4 (1.27%) Onboarding
6 4 (1.27%) Replication
6 4 (1.27%) Smartphone
7 2 (0.63%) Augmented Reality
7 2 (0.63%) CCTV
7 2 (0.63%) iPad
7 2 (0.63%) Renewable Energy
7 2 (0.63%) Virtual Reality
8 1 (0.32%) Apple TV
Operating Systems
1 151 (47.78%) Windows
2 77 (24.37%) Windows 10
3 43 (13.61%) Windows Server
4 27 (8.54%) Linux
5 19 (6.01%) Mac OS
6 8 (2.53%) Windows Server 2016
7 7 (2.22%) Windows Server 2012
8 6 (1.90%) Apple iOS
8 6 (1.90%) Windows 7
9 5 (1.58%) Unix
10 4 (1.27%) Mac OS X
10 4 (1.27%) Windows 8
11 3 (0.95%) Windows Server 2008
12 2 (0.63%) Android
12 2 (0.63%) Windows 2000
12 2 (0.63%) Windows Server 2019
12 2 (0.63%) Windows XP
Processes & Methodologies
1 86 (27.22%) Customer Service
2 56 (17.72%) Problem-Solving
3 53 (16.77%) ITIL
4 25 (7.91%) Change Management
5 22 (6.96%) ITSM
6 19 (6.01%) Project Delivery
7 18 (5.70%) Service Management
8 17 (5.38%) Problem Management
9 16 (5.06%) Customer Experience
9 16 (5.06%) Information Security
10 15 (4.75%) Configuration Management
11 14 (4.43%) Antivirus Management
12 13 (4.11%) Time Management
13 11 (3.48%) B2B
13 11 (3.48%) Cybersecurity
13 11 (3.48%) Fault Analysis
13 11 (3.48%) Mathematics
13 11 (3.48%) Mentoring
13 11 (3.48%) Migration
14 10 (3.16%) Service Delivery
Programming Languages
1 15 (4.75%) SQL
2 10 (3.16%) PowerShell
3 9 (2.85%) Java
4 3 (0.95%) JavaScript
5 2 (0.63%) PHP
6 1 (0.32%) Python
6 1 (0.32%) T-SQL
6 1 (0.32%) VBA
Qualifications
1 30 (9.49%) Security Cleared
2 20 (6.33%) SC Cleared
3 19 (6.01%) A+ Certification
4 17 (5.38%) Degree
5 16 (5.06%) Microsoft Certification
6 14 (4.43%) DBS Check
7 10 (3.16%) DV Cleared
8 7 (2.22%) MCP
9 6 (1.90%) MCSE
10 4 (1.27%) MCITP
11 3 (0.95%) ITIL Certification
11 3 (0.95%) MCSA
12 2 (0.63%) MCDST
13 1 (0.32%) NVQ Level 3
Quality Assurance & Compliance
1 27 (8.54%) SLA
2 15 (4.75%) GDPR
3 7 (2.22%) ISO/IEC 27001
4 4 (1.27%) QA
5 1 (0.32%) Accessibility
5 1 (0.32%) Cyber Essentials
System Software
1 103 (32.59%) Active Directory
2 11 (3.48%) VMware Infrastructure
3 9 (2.85%) Hyper-V
4 2 (0.63%) Virtual Machines
4 2 (0.63%) Virtual Servers
4 2 (0.63%) vSphere
5 1 (0.32%) Terminal Server
5 1 (0.32%) Virtual Desktop
Systems Management
1 16 (5.06%) Microsoft Intune
2 8 (2.53%) SCCM
3 6 (1.90%) Opsgenie
4 4 (1.27%) Jamf Pro
4 4 (1.27%) WSUS
5 2 (0.63%) PaperCut
Vendors
1 132 (41.77%) Microsoft
2 23 (7.28%) VMware
3 13 (4.11%) Citrix
4 12 (3.80%) Apple
5 6 (1.90%) AppDynamics
5 6 (1.90%) Cisco
5 6 (1.90%) Draytek
6 5 (1.58%) Google
6 5 (1.58%) HP
6 5 (1.58%) Sophos
7 4 (1.27%) iManage
7 4 (1.27%) Veeam
8 3 (0.95%) Dell
8 3 (0.95%) SOTI
8 3 (0.95%) Trend Micro
9 2 (0.63%) Fortinet
9 2 (0.63%) Meraki
9 2 (0.63%) Oracle
10 1 (0.32%) Bomgar
10 1 (0.32%) Canon