ITSupport Analyst Reed Technology are delighted to be working with a leading client within the professional service sector who are seeking an ITSupport Analyst join their friendly and passionate team Day-to-day of the role: Resolve helpdesk issues, including troubleshooting hardware and software problems. Perform user administration duties such as setting up accounts … Install and configure computer hardware, software, networks, printers, and mobile devices. Diagnose and solve computer software and hardware faults. Manage stocks of equipment, consumables, and other supplies. Participate in IT project work, such as developing SharePoint Online and Intranet. Develop policies and processes related to IT operations. Conduct training and create documentation to support users and staff. … Required Skills & Qualifications: In-depth knowledge of hardware and software. Up-to-date with the latest IT and software trends. Strong customer service ethos and communication skills. Excellent organisational skills and ability to establish good working relationships quickly. Experience in an end-user desktop support role or IT operations environment. Proficiency with Windows 11, Windows Server More ❯
Senior ITSupport Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: (Apply online only) + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior ITSupport Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Senior ITSupport Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior ITSupport Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and Servers to cloud … languages to automate processes. Networking & Security : Configure Routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and Firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Senior ITSupport Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ??? Your Role: Lead, Troubleshoot, Enable As our Senior ITSupport Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ?? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
JOB TITLE: ITSupport Analyst LOCATION: Devizes SALARY: £27,000 - £36,000 dependant on experience WAY OF WORKING: Full Time | Permanent THE BUSINESS: We’re thrilled to be working with an award-winning firm who provides a comprehensive range of first-class legal services for individuals, families, and businesses across the UK. The firm values creativity, hard work … individuality, ambition, and fun! They offer competitive pay, fantastic employee benefits. And the opportunity to grow in a thriving, forward thinking environment. And the social outings are legendary! THE ITSUPPORT ANALYST OPPORTUNITY: Provide exceptional customer service in person, via phone and email as appropriate Resolve helpdesk issues and troubleshoot hardware and software issues Perform user administration duties … Installing and configuring computer hardware, software, networks, printers, and mobile devices Investigating, diagnosing and solving computer software and hardware faults Repairing equipment and replacing parts IT project work Development of processes and activities REQUIREMENTS In-depth knowledge of hardware and software Up to date knowledge of the latest IT and software trends Strong customer service, communication and organisational More ❯
1st/2nd Line ITSupport Administrator Location: Poole (with occasional travel between sites) Hours: Monday-Friday, 8:00am-5:00pm Salary: £29,000 - £33,000 DOE Are you an experienced ITSupport professional with a hands-on approach and a knack for problem-solving? We're working with a successful and growing business based in … Poole, looking to expand their IT function with a 1st/2nd Line ITSupport Administrator . This role is a fantastic opportunity for someone with strong technical knowledge across infrastructure, networking, and business systems, who enjoys both day-to-day support and contributing to longer-term IT projects. What you'll be doing: Provide … 1st and 2nd line support to end users across hardware, software, telecoms and systems. Monitor and manage incoming support tickets via the Incident Management System. Install, configure, and upgrade hardware and software. Manage and maintain network servers, system performance, and user access/security controls. Ensure systems are secure through proactive patching, backups, and firewall management. Set up More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
We're looking for an exceptional ITSupport Engineer to help us make a difference to our planet. As our ITSupport Engineer the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home.This is a voluntary, non-contractual … This is who we are. We'reaforcefor good - focusing on our environmental and socialimpact We'reexperts by nature - always learning and developing to do thingsbetter We live and breathe it - putting our purpose at the heart ofdecision-making We'rebettertogether-understandingpartnerships and inclusivity make usgreater We keep evolving - pushing boundaries to make tomorrow better for ourcustomers Your world of … service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature More ❯
Are you ready to take the next step in your career as a Level 2 ITSupport Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has … built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 ITSupport Engineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across … a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools More ❯
Ready to take your ITsupport career to the next level? Join our dynamic consultancy team based in the heart of Salisbury, where technical excellence meets meaningful client relationships. We’re on the hunt for a passionate and proactive 2nd/3rd Line Support Specialist with deep expertise in Microsoft technologies. You’ll be the go-to … person for complex client issues, working across Windows Server, Microsoft 365, Azure, Exchange, and more. What you'll be doing: Providing escalated technical support to clients via remote tools and on-site visits Managing and resolving complex issues across Microsoft-based environments Collaborating closely with consultants to design, implement, and refine solutions Acting as a trusted advisor, ensuring clients … get the most from their tech stack What you'll bring: Proven experience in a 2nd or 3rd line support role Strong hands-on skills with MS technologies (Windows Server, Active Directory, Azure, Microsoft 365, Intune, Exchange) A cool head under pressure and a knack for translating tech speak into plain English A commitment to continuous learning and customer More ❯
towards a transformative goal, they are building a team that thrives on innovation, agility, and forward-thinking solutions. Your Role in the Journey: Are you passionate about cloud technology, IT service operations, and driving efficiency? They require a proactive Technical Support Analyst to support their internal teams, ensuring seamless IT service delivery for engineering and business … work with cloud-native solutions, voice and data infrastructure, and endpoint technologies, keeping their digital ecosystem robust and future-ready. What You'll Be Doing: Providing high-quality technical support across their technology services, ensuring optimal user experience Acting as a Technical Support Analyst, contributing to key IT projects and enhancements Troubleshooting network, software, and cloud solutions … deployments, updates, and licensing across essential business applications Ensuring smooth connectivity and uptime through proactive network maintenance Leading disaster recovery efforts, backup monitoring, and system optimisations Contributing to strategic IT initiatives that strengthen endpoint management and infrastructure What You'll Bring: Strong knowledge of Windows 10, Microsoft 365, and Azure administration. Experience managing Active Directory, DNS, DHCP, Group Policy. More ❯
The Role: ITSupport Team Lead Location: Swindon Salary: £DOE Do you want to work in a warm and friendly environment where your contribution will be valued? Are you interested in enhancing your technical skills and career? Looking to step up from a 2nd Line role and take on more responsibility? Yes? Great, get in touch ASAP! Dynamic … industry leader and one of the most trusted brands in their sector. Following a period of rapid growth and continued expansion, they are now looking to strengthen their internal ITSupport function by hiring a full time, permanent ITSupport Team Leader. Reporting to the IT Service Manager, the successful ITSupport Team … less experienced engineers. We're looking for a hands-on, technically strong engineer who can resolve technical issues, manage internal systems, and maintain system security and integrity. As the IT Team Lead, you will be integral to internal customer satisfaction and business success. Adopting the title of trusted adviser, you will embark on overseeing and leading the service desk More ❯
Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
2nd Line Support Engineer | Stratford-Upon-Avon | £30,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service … desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary … routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop More ❯
The ITSupport Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an ITSupport Technician to join the team in our Cheltenham office. This … role will be office-based and is NOT offered on a remote or hybrid basis. A snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within the … ITsupport team and any other reasonable task as advised from time to time. Escalating IT issues where necessary to the IT Operations Team, IT Database Engineering and Software Development Teams. Logging, tracking and managing incidents and service requests using a ticketing system, ensuring timely resolution in line with SLAs. Performing routine maintenance and updates More ❯
Role: ITSupport Analyst Location: Devizes, Wiltshire Salary: £30,000 - £35,000 Profile Our client is an award-winning legal firm that is looking to add an ITSupport Analyst to their IT team. They are looking for the right person to assist with the implementation, maintenance & control of elements of the Information Technology (IT) within the firm. If you have had experience of working within a Law Firm before that would be a massive plus. It is essential you have a driving license for this position as occasionally you will need to travel to their other sites in Wiltshire. Key Responsibilities Provide front and second line user support and technical assistance More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
1st line support engineer, ITSupport, Service DeskPermBristolHybrid£25-29k Our client, a leading and expanding IT MSP located in the Bristol area, and a Microsoft cloud service provider, is looking to hire a 1st line support engineer The successful candidate will offer outsourced, 1st line ITsupport (Service desk), security, hybrid … cloud as well as modern workspace. Responsibilities: 1st line tech support via phone, email, remote and deskside. Strong customer service experience Troubleshoot & resolve hardware, software and network issues to provide resolutions. Escalate complex issues to the 2/3 tier support or to the relevant supplier. Maintain records of customer interactions in the ticketing system. Ensuring high levels … of customer satisfaction through timely & effective problem resolution. Skills and experience required (not all essential): Office 365 Intune Windows Active directory Previous experience in an ITsupport/Service Desk/1st line support role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built More ❯
continually expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 2nd Line ITSupport Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of … to our Service Desk Team Leader and based at our Bristol City Centre office, you will play a key role in delivering 2nd Line, End user compute and Desktop Support to approx. 1350 users covering cutting edge hardware, software and infrastructure technologies. You will have the opportunity to combine both end-user support with more technical hands-on … for our Bristol office, you could equally be working in our Plymouth office, as the role will require regularly travel between these 2 offices. The role: Provide timely technical support to a diverse group of onsite and off-site Ridge employees Based at our Bristol City Centre office with occasional travel to other client sites Responding to incidents and More ❯
Overview Are you looking to start your career in IT? Or maybe you have some experience of first-line IT supportand are looking for a new opportunity with a great employer? We are looking for a first line ITSupport Engineer to be part of our team as we undertake a significant transformation to modernize our … IT services across the apetito group. Our team is committed to delivering world-class services to the business and supporting its continued growth so you'll need to bring customer service skills and a passion for development. This role will play a pivotal part of our service delivery offering, being a first point of contact for our end users … and therefore being the face and first impression of the IT service desk experience. apetito business operates 24/7 providing a vital service to our customers. IT is central to the success of the business and the IT team supports the infrastructure and services vital to its operation. We are embarking on a period of exciting More ❯
Up to £40k DOE Onsite Exeter Our client is an Exeter-based forward-thinking organisation recruiting an ITSupport Engineer . Role You'll provide end-to-end ITsupport to approximately 100 users, working across 1st to 3rd line support issues, and play a hands-on role in the delivery of key IT projects. Responsibilities of the ITSupport Engineer include: Troubleshoot and resolve hardware, software, and connectivity issues, ensuring a smooth user experience Maintain and monitor IT infrastructure, managing updates, devices, and system security Deliver training and maintain user-friendly IT documentation to support knowledge sharing Contribute to IT projects, from software rollouts to full … system migrations, ensuring seamless adoption Requirements of the Support Engineer include: A minimum of 2 years' experience in ITsupport, helpdesk, or similar technical roles Proficient in Microsoft 365 administration, including Exchange, Intune, Entra ID, and Defender Solid understanding of networking principles - DNS, DHCP, VPNs, switches, and firewalls Security-conscious with practical experience implementing endpoint protection, MFA More ❯
ITSupport Engineer - Up to £32,000 I am currently seeking a ITSupport Engineer to be based fully on-site in the cornwall area. The right ITSupport Engineer will be part of the IT team in a school and will have skills in general ITsupport while also having … Pension 20 days leave + bank holiday An extra day off after prolonged service Shirter days on Friday Key Responsibilities: ServiceDesk Management Cloud migration & Development Networking VLan management Technical Support Documntation Training Sessions Project Work VoiP Telephony Systems CCTV Systems Cabling & Switches Hardware & Software Mobile management PrintersManage network security Skills & Experience: Experience in a school environment Net work infrastructure … you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for More ❯
ITSupport Supervisor - Swindon - Up to £33,000 - £36,000 My client is seeking a highly motivated and enthusiastic ITSupport Supervisor to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business. You will be involved in BAU support of their IT estate … mentoring two junior members of the team as well as helping to deliver projects across the business. Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP …/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits: 24 days holiday + 8 bank holiday (increasing over time) Local government pension scheme Bupa cashback scheme Employee Assistance Programme Wellbeing, mental health first aiders, company events etc. If you are interested in this role or looking for something similar, please More ❯
ITSupport Supervisor - Swindon - Up to £33,000 - £36,000 My client is seeking a highly motivated and enthusiastic ITSupport Supervisor to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business. You will be involved in BAU support of their IT estate … mentoring two junior members of the team as well as helping to deliver projects across the business. Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP …/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits: 24 days holiday + 8 bank holiday (increasing over time) Local government pension scheme Bupa cashback scheme Employee Assistance Programme Wellbeing, mental health first aiders, company events etc. If you are interested in this role or looking for something similar, please More ❯
ITSupport Supervisor - Swindon - Up to £33,000 - £36,000 My client is seeking a highly motivated and enthusiastic ITSupport Supervisor to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business. You will be involved in BAU support of their IT estate … mentoring two junior members of the team as well as helping to deliver projects across the business. Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP …/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits: 24 days holiday + 8 bank holiday (increasing over time) Local government pension scheme Bupa cashback scheme Employee Assistance Programme Wellbeing, mental health first aiders, company events etc. If you are interested in this role or looking for something similar, please More ❯
Thrive Trowbridge are delighted to be working with our client in Devizes who are actively seeking to engage an IT Analyst on a permanent basis. What you will be doing: Resolving help desk issues including troubleshooting hardware and software issues by email, phone and in person Setting up accounts for staff and installing and configuring computer hardware, software, networks … printers, and mobile devices Responding to breakdowns, investigating, diagnosing and solving computer software and hardware faults Repairing equipment and replacing parts IT project work What you will need to succeed: Experience in an end user desktop support role or IT operations environment Proven hardware and software knowledge Windows 11 and Windows Server 2022 as well as Microsoft More ❯
1st/2nd Line Support Poole - 5 Days onsite £28,000 - £32,000 + Monthly Bonus + Holiday + Pension This is an excellent opportunity for a 2nd Line Support Engineer to join a growing company in a highly varied role. This company is a leading provider of essential products for businesses across various sectors. They specialise in … troubleshooting outages, and ensuring system security through access controls and backups. Lastly, you should have prior experience in system upgrades, maintaining all technical documentation and liaising with third-party support when needed. The ideal candidate will have previous experience in Windows Server environments (2019/2022) and Windows 11, coupled with expertise in Azure cloud services, such as Azure … Essential skills also include server patching, VMWare, robust backup and disaster recovery planning, particularly with Datto for virtual machine restoration. This is a fantastic opportunity for a 2nd Line Support engineer looking for a varied role to join a market leader within its industry. The Role: Resolve user issues and manage all incident tickets. Install, configure, and manage software More ❯
Junior ITSupport Consultant who is tech-savvy, detailed oriented, has great people skills and looking to kick start their career in IT and project delivery is required for a well-established consultancy based in Bristol, South West England. This position is officially known within the organisation as a Site Transition Technician ALL LEVELS OF EXPERIENCE CONSIDERED … FULL TRAINING PROVIDED If you have an IT certification then great. Or you may be a recent IT Graduate looking for your first role in tech. Or you may have worked as an ITSupport Engineer and would like to transition to a job which could lead to roles in Project Management and Technical Consultancy. As … WORKING HOURS: 37.5 Hours per Week, Monday to Friday PLEASE NOTE: Candidates will need a Full Driving Licence JOB OVERVIEW We have a fantastic new job opportunity for aJunior ITSupport Consultant/Site Transition Technician who is tech-savvy, detailed oriented, has great people skills and looking to kick start their career in IT and project More ❯