2nd Line Support Analyst Job Trends in Halesowen

Second Line Support Analyst
West Midlands > Halesowen

As of 14 November 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Second Line Support Analyst salary in Halesowen.

6 months to
14 Nov 2025
Same period 2024 Same period 2023
Rank 8 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support Analyst 2 0 0
As % of all permanent jobs in Halesowen 9.52% - -
As % of the Job Titles category 9.52% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
West Midlands median annual salary £31,000 £39,000 £27,000
% change year-on-year -20.51% +44.44% -3.57%

All Permanent IT Job Vacancies
Halesowen

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Halesowen. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Halesowen with a recognized job title 21 13 11
% of permanent jobs with a recognized job title 100.00% 65.00% 57.89%
Number of salaries quoted 19 1 10
10th Percentile £31,000 - £29,075
25th Percentile £31,250 - £30,125
Median annual salary (50th Percentile) £32,500 £14,000 £38,750
Median % change year-on-year +132.14% -63.87% +15.67%
75th Percentile £60,000 - £43,750
90th Percentile £80,000 - £46,375
West Midlands median annual salary £50,000 £52,104 £50,000
% change year-on-year -4.04% +4.21% -

2nd Line Support Analyst Skill Set
Top 5 Co-Occurring Skills & Capabilities in Halesowen

For the 6 months to 14 November 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Halesowen region featuring 2nd Line Support Analyst in the job title.

1 2 (100.00%) Customer Service
1 2 (100.00%) ERP
1 2 (100.00%) ITIL
1 2 (100.00%) Problem-Solving
1 2 (100.00%) SLA

2nd Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Halesowen by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 2 (100.00%) Advertising
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Social Skills
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) ERP
1 2 (100.00%) ITIL
1 2 (100.00%) Problem-Solving
Quality Assurance & Compliance
1 2 (100.00%) SLA