Customer Service Job Trends in Halesowen

Customer Service
West Midlands > Halesowen

The table below provides summary statistics and salary benchmarking for jobs advertised in Halesowen requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 14 November 2025, with comparisons to the same periods in the previous two years.

6 months to
14 Nov 2025
Same period 2024 Same period 2023
Rank 8 6 -
Rank change year-on-year -2 - -
Permanent jobs citing Customer Service 2 1 0
As % of all permanent jobs in Halesowen 9.52% 5.00% -
As % of the Processes & Methodologies category 9.52% 5.26% -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
West Midlands median annual salary £35,000 £42,005 £34,821
% change year-on-year -16.68% +20.63% +5.52%

All Process and Methodology Skills
Halesowen

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Halesowen.

Permanent vacancies with a requirement for process or methodology skills 21 19 17
As % of all permanent jobs advertised in Halesowen 100.00% 95.00% 89.47%
Number of salaries quoted 19 0 16
10th Percentile £31,000 - £29,750
25th Percentile £31,250 - £34,063
Median annual salary (50th Percentile) £32,500 - £43,750
Median % change year-on-year - - +30.60%
75th Percentile £60,000 - £58,750
90th Percentile £80,000 - £60,000
West Midlands median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

Customer Service
Job Vacancy Trend in Halesowen

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Halesowen.

Customer Service job vacancy trend in Halesowen

Customer Service
Salary Trend in Halesowen

Salary distribution trend for jobs in Halesowen citing Customer Service.

Salary distribution trend for jobs in Halesowen citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Halesowen by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 2 (100.00%) Advertising
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Social Skills
Job Titles
1 2 (100.00%) 2nd Line Support
1 2 (100.00%) 2nd Line Support Analyst
1 2 (100.00%) Analyst
1 2 (100.00%) Applications Support
1 2 (100.00%) Applications Support Analyst
1 2 (100.00%) Support Analyst
Processes & Methodologies
1 2 (100.00%) ERP
1 2 (100.00%) ITIL
1 2 (100.00%) Problem-Solving
Quality Assurance & Compliance
1 2 (100.00%) SLA