Period
to 20 November 2017

The median annual salary for a 1st Line Support Engineer was £19,000 in advertised job vacancies in Hampshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Engineer
South East > Hampshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 231 261 256
Rank change year-on-year +30 -5 +12
Permanent jobs requiring a 1st Line Support Engineer 27 15 25
As % of all permanent IT jobs advertised in Hampshire 0.42% 0.22% 0.35%
As % of the Job Titles category 0.44% 0.23% 0.36%
Number of salaries quoted 26 15 28
Hampshire median annual salary £19,000 £19,500 £21,750
Median salary % change year-on-year -2.56% -10.34% +24.29%
10th Percentile £16,500 £18,000 £16,338
90th Percentile £27,500 £23,550 £27,000
South East median annual salary £22,500 £22,500 £22,000
% change year-on-year - +2.27% +4.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hampshire
Permanent vacancies in Hampshire with a recognized job title 6149 6574 7037
% of permanent IT jobs with a recognized job title 96.55% 97.06% 97.79%
Number of salaries quoted 5333 5647 5919
Hampshire median annual salary £42,000 £40,000 £42,500
Median salary % change year-on-year +5.00% -5.88% +6.25%
10th Percentile £24,750 £25,000 £24,200
90th Percentile £65,000 £61,250 £62,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

1st Line Support Engineer
Job Vacancy Trend in Hampshire

Job postings that featured 1st Line Support Engineer in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for 1st Line Support Engineer in Hampshire

1st Line Support Engineer
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer in Hampshire.

Salary trend for 1st Line Support Engineer in Hampshire

1st Line Support Engineer
Salary Histogram in Hampshire

The salary distribution of IT jobs citing 1st Line Support Engineer in Hampshire over the 6 months to 20 November 2017.

Salary histogram for 1st Line Support Engineer in Hampshire

1st Line Support Engineer
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the Hampshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +11 15 £17,000 -8.11% 1
Farnborough +5 6 £25,000 +11.11%
Basingstoke 0 1 - -
Eastleigh -3 1 £20,500 -8.89%
Waterlooville - 1 £20,000 -
Fleet - 1 £25,000 - 1
1st Line Support Engineer
South East

1st Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 20 November 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 1st Line Support Engineer in the job title.

1 20 (74.07%) Windows
2 19 (70.37%) Microsoft
2 19 (70.37%) Office 365
3 18 (66.67%) Active Directory
4 14 (51.85%) Windows 8
5 13 (48.15%) Windows Server 2012
5 13 (48.15%) Windows Server 2008
6 12 (44.44%) Root Cause Analysis
6 12 (44.44%) Microsoft Azure
7 5 (18.52%) Windows 7
7 5 (18.52%) Microsoft Office
8 4 (14.81%) Dutch Language
8 4 (14.81%) French Language
8 4 (14.81%) German Language
8 4 (14.81%) Italian Language
8 4 (14.81%) Portuguese Language
8 4 (14.81%) Spanish Language
9 3 (11.11%) Windows Server
9 3 (11.11%) B2B
10 2 (7.41%) Cisco
10 2 (7.41%) Incident Management
11 1 (3.70%) Banking
11 1 (3.70%) Mac OS
11 1 (3.70%) CMDB
11 1 (3.70%) CCAA
11 1 (3.70%) Technical Analysis
11 1 (3.70%) Kalman Filter
11 1 (3.70%) Translating Business Requirements
11 1 (3.70%) Windows 10
11 1 (3.70%) Sun

1st Line Support Engineer Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) MS Exchange
1 1 (3.70%) SharePoint
Applications
1 5 (18.52%) Microsoft Office
Cloud Services
1 19 (70.37%) Office 365
2 12 (44.44%) Microsoft Azure
Communications & Networking
1 1 (3.70%) DHCP
1 1 (3.70%) DNS
1 1 (3.70%) VPN
General
1 4 (14.81%) Dutch Language
1 4 (14.81%) French Language
1 4 (14.81%) German Language
1 4 (14.81%) Italian Language
1 4 (14.81%) Portuguese Language
1 4 (14.81%) Spanish Language
2 1 (3.70%) Banking
2 1 (3.70%) Finance
2 1 (3.70%) Telecoms
Miscellaneous
1 1 (3.70%) CMDB
1 1 (3.70%) Management Information System
1 1 (3.70%) Virtual Team
Operating Systems
1 20 (74.07%) Windows
2 14 (51.85%) Windows 8
3 13 (48.15%) Windows Server 2008
3 13 (48.15%) Windows Server 2012
4 5 (18.52%) Windows 7
5 3 (11.11%) Windows Server
6 1 (3.70%) Mac OS
6 1 (3.70%) Solaris
6 1 (3.70%) Unix
6 1 (3.70%) Windows 10
Processes & Methodologies
1 12 (44.44%) Root Cause Analysis
2 3 (11.11%) B2B
3 2 (7.41%) Incident Management
4 1 (3.70%) Configuration Management
4 1 (3.70%) CRM
4 1 (3.70%) Email Filtering
4 1 (3.70%) ITSM
4 1 (3.70%) Kalman Filter
4 1 (3.70%) Service Management
4 1 (3.70%) Technical Analysis
4 1 (3.70%) Translating Business Requirements
Qualifications
1 1 (3.70%) CCAA
1 1 (3.70%) Citrix Certification
1 1 (3.70%) MCSA
1 1 (3.70%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 18 (66.67%) Active Directory
2 1 (3.70%) Virtual Machines
Vendors
1 19 (70.37%) Microsoft
2 2 (7.41%) Cisco
3 1 (3.70%) Apple
3 1 (3.70%) Avaya
3 1 (3.70%) Siebel
3 1 (3.70%) Sun
3 1 (3.70%) VMware