Period
to 21 November 2017

The median annual salary for a Help Desk Analyst was £28,000 in advertised job vacancies in Hampshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
South East > Hampshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 234 234 257
Rank change year-on-year 0 +23 +8
Permanent jobs requiring a Help Desk Analyst 28 39 20
As % of all permanent IT jobs advertised in Hampshire 0.44% 0.57% 0.28%
As % of the Job Titles category 0.45% 0.59% 0.29%
Number of salaries quoted 34 33 20
Hampshire median annual salary £28,000 £21,500 £22,500
Median salary % change year-on-year +30.23% -4.44% +10.43%
South East median annual salary £22,500 £22,500 £22,000
% change year-on-year - +2.27% +2.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hampshire
Permanent vacancies in Hampshire with a recognized job title 6198 6621 6992
% of permanent IT jobs with a recognized job title 96.56% 97.07% 97.78%
Number of salaries quoted 5365 5688 5883
Hampshire median annual salary £42,000 £40,000 £42,500
Median salary % change year-on-year +5.00% -5.88% +6.25%
10th Percentile £24,750 £25,000 £24,250
90th Percentile £65,000 £61,250 £62,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Help Desk Analyst
Job Vacancy Trend in Hampshire

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Help Desk Analyst in Hampshire

Help Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Hampshire.

Salary trend for Help Desk Analyst in Hampshire

Help Desk Analyst
Salary Histogram in Hampshire

The salary distribution of IT jobs citing Help Desk Analyst in Hampshire over the 6 months to 21 November 2017.

Salary histogram for Help Desk Analyst in Hampshire

Help Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Hampshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -4 12 £28,000 +19.15%
Eastleigh - 9 £28,000 -
Farnborough 0 4 £23,500 +13.25%
Basingstoke -2 4 £22,500 +18.42%
Fleet +24 2 £23,500 +4.44%
Portsmouth - 2 £21,875 -
Wallington - 2 £18,500 -
Fareham +2 1 £17,750 -19.32%
Hook - 1 £30,000 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 21 November 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Help Desk Analyst in the job title.

1 25 (89.29%) Active Directory
2 22 (78.57%) Windows
3 17 (60.71%) Windows Server
4 15 (53.57%) SLA
5 14 (50.00%) MS Exchange
5 14 (50.00%) Microsoft
5 14 (50.00%) Windows Server 2008
5 14 (50.00%) Windows 7
6 12 (42.86%) VMware Infrastructure
6 12 (42.86%) VMware
7 10 (35.71%) Microsoft Office
8 9 (32.14%) Problem Management
8 9 (32.14%) Windows 10
8 9 (32.14%) VMware ESXi
8 9 (32.14%) Performance Monitoring
9 7 (25.00%) ITIL
10 5 (17.86%) Time Management
11 3 (10.71%) Hyper-V
11 3 (10.71%) Microsoft Azure
11 3 (10.71%) Firewall
11 3 (10.71%) SQL Server
11 3 (10.71%) Microsoft Excel
11 3 (10.71%) VPN
11 3 (10.71%) B2B
11 3 (10.71%) Proactive Monitoring
12 2 (7.14%) Driving Licence
12 2 (7.14%) Remote Desktop
12 2 (7.14%) Cisco
12 2 (7.14%) Citrix
12 2 (7.14%) Apple

Help Desk Analyst Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (50.00%) MS Exchange
Applications
1 10 (35.71%) Microsoft Office
2 3 (10.71%) Microsoft Excel
3 2 (7.14%) Microsoft PowerPoint
3 2 (7.14%) MS Visio
Cloud Services
1 3 (10.71%) Microsoft Azure
Communications & Networking
1 3 (10.71%) Firewall
1 3 (10.71%) VPN
2 2 (7.14%) Remote Desktop
2 2 (7.14%) VoIP
Database & Business Intelligence
1 3 (10.71%) SQL Server
General
1 1 (3.57%) Law
Libraries, Frameworks & Software Standards
1 1 (3.57%) COM
Miscellaneous
1 2 (7.14%) Driving Licence
1 2 (7.14%) Fat Client
1 2 (7.14%) Management Information System
1 2 (7.14%) Thin Client
Operating Systems
1 22 (78.57%) Windows
2 17 (60.71%) Windows Server
3 14 (50.00%) Windows 7
3 14 (50.00%) Windows Server 2008
4 9 (32.14%) Windows 10
5 2 (7.14%) Mac OS
5 2 (7.14%) Windows Server 2003
Processes & Methodologies
1 9 (32.14%) Performance Monitoring
1 9 (32.14%) Problem Management
2 7 (25.00%) ITIL
3 5 (17.86%) Time Management
4 3 (10.71%) B2B
4 3 (10.71%) Proactive Monitoring
5 2 (7.14%) Business Continuity
6 1 (3.57%) ITSM
Qualifications
1 2 (7.14%) SC Cleared
1 2 (7.14%) Security Cleared
Quality Assurance & Compliance
1 15 (53.57%) SLA
System Software
1 25 (89.29%) Active Directory
2 12 (42.86%) VMware Infrastructure
3 9 (32.14%) VMware ESXi
4 3 (10.71%) Hyper-V
Vendors
1 14 (50.00%) Microsoft
2 12 (42.86%) VMware
3 2 (7.14%) Adobe
3 2 (7.14%) Apple
3 2 (7.14%) Cisco
3 2 (7.14%) Citrix
4 1 (3.57%) hybris
4 1 (3.57%) SAP