Period
to 21 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 21 July 2017 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
South East > Hampshire
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 217 267 260
Rank change year-on-year +50 -7 +11
Permanent jobs citing ISO/IEC 20000 25 5 18
As % of all permanent IT jobs advertised in Hampshire 0.42% 0.072% 0.24%
As % of the Quality Assurance & Compliance category 3.61% 0.49% 1.98%
Number of salaries quoted 24 4 13
Hampshire median annual salary £24,500 £47,500 £60,000
Median salary % change year-on-year -48.42% -20.83% +26.32%
10th Percentile £22,000 £30,530 £48,500
90th Percentile £61,250 £71,875 £63,750
South East median annual salary £31,500 £42,500 £55,000
% change year-on-year -25.88% -22.73% +10.00%

ISO/IEC 20000 is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Hampshire
Permanent job vacancies with a requirement for quality assurance and compliance skills 692 1030 910
As % of all permanent IT job vacancies advertised in Hampshire 11.51% 14.91% 12.19%
Number of salaries quoted 579 861 772
Hampshire median annual salary £40,000 £40,000 £40,500
Median salary % change year-on-year - -1.23% +8.00%
10th Percentile £22,500 £22,750 £22,000
90th Percentile £63,750 £63,750 £65,000
South East median annual salary £42,500 £45,000 £43,500
% change year-on-year -5.56% +3.45% +2.35%

ISO/IEC 20000
Job Vacancy Trend in Hampshire

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for ISO/IEC 20000 in Hampshire

ISO/IEC 20000
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in Hampshire.

Salary trend for ISO/IEC 20000 in Hampshire

ISO/IEC 20000
Salary Histogram in Hampshire

The salary distribution of IT jobs citing ISO/IEC 20000 in Hampshire over the 6 months to 21 July 2017.

Salary histogram for ISO/IEC 20000 in Hampshire

ISO/IEC 20000
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the Hampshire region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Portsmouth -1 14 £24,000 -68.00%
Southampton - 3 £70,000 -
Winchester - 2 £26,000 -
Gosport - 2 £26,000 -
ISO/IEC 20000
South East

For the 6 months to 21 July 2017, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region with a requirement for ISO/IEC 20000.

1 22 (88.00%) ITIL
2 19 (76.00%) Microsoft
3 17 (68.00%) Windows
3 17 (68.00%) Oracle
3 17 (68.00%) Stakeholder Management
3 17 (68.00%) VMware
4 16 (64.00%) SQL
4 16 (64.00%) TCP/IP
4 16 (64.00%) Problem Management
5 14 (56.00%) Windows Server
5 14 (56.00%) Active Directory
5 14 (56.00%) IIS
5 14 (56.00%) VMware Workstation
6 5 (20.00%) Service Management
6 5 (20.00%) Microsoft Certification
7 3 (12.00%) Symantec
7 3 (12.00%) ISO 9001
7 3 (12.00%) C
7 3 (12.00%) Citrix
7 3 (12.00%) Citrix Certification
7 3 (12.00%) Cisco
7 3 (12.00%) MCSA
7 3 (12.00%) Line Management
7 3 (12.00%) Continuous Improvement
7 3 (12.00%) Process Improvement
7 3 (12.00%) CCAA
7 3 (12.00%) ServiceNow
7 3 (12.00%) CCENT
7 3 (12.00%) SC Cleared
7 3 (12.00%) Security Cleared

ISO/IEC 20000
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (56.00%) IIS
Applications
1 1 (4.00%) Microsoft Excel
Communications & Networking
1 16 (64.00%) TCP/IP
General
1 3 (12.00%) Finance
Job Titles
1 16 (64.00%) 2nd Line Engineer
1 16 (64.00%) 2nd Line Support
1 16 (64.00%) 2nd Line Support Engineer
1 16 (64.00%) Support Engineer
2 3 (12.00%) 1st Line Support
2 3 (12.00%) Deputy Programme Manager
2 3 (12.00%) Programme Manager
3 2 (8.00%) 1st Line Support Analyst
3 2 (8.00%) Analyst
3 2 (8.00%) Incident Engineer
3 2 (8.00%) IT Manager
3 2 (8.00%) Support Analyst
4 1 (4.00%) First Line Help Desk Support
4 1 (4.00%) Help Desk Support
4 1 (4.00%) Help Desk Support Analyst
4 1 (4.00%) IT Operations Manager
4 1 (4.00%) IT Services Manager
4 1 (4.00%) Service Continuity Manager
4 1 (4.00%) Support Team Leader
4 1 (4.00%) Team Leader
Miscellaneous
1 1 (4.00%) CMDB
Operating Systems
1 17 (68.00%) Windows
2 14 (56.00%) Windows Server
3 1 (4.00%) Windows 7
Processes & Methodologies
1 22 (88.00%) ITIL
2 17 (68.00%) Stakeholder Management
3 16 (64.00%) Problem Management
4 5 (20.00%) Service Management
5 3 (12.00%) Continuous Improvement
5 3 (12.00%) Line Management
5 3 (12.00%) Process Improvement
5 3 (12.00%) Programme Management
5 3 (12.00%) Supplier Management
6 2 (8.00%) Incident Management
6 2 (8.00%) ITIL V3
6 2 (8.00%) Wealth Management
7 1 (4.00%) Configuration Management
7 1 (4.00%) Disaster Recovery
7 1 (4.00%) Service Continuity Management
Programming Languages
1 16 (64.00%) SQL
2 3 (12.00%) C
Qualifications
1 5 (20.00%) Microsoft Certification
2 3 (12.00%) CCAA
2 3 (12.00%) CCENT
2 3 (12.00%) Citrix Certification
2 3 (12.00%) MCSA
2 3 (12.00%) SC Cleared
2 3 (12.00%) Security Cleared
3 2 (8.00%) MCP
3 2 (8.00%) MCSE
4 1 (4.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (12.00%) ISO 9001
1 3 (12.00%) ISO/IEC 27001
System Software
1 14 (56.00%) Active Directory
1 14 (56.00%) VMware Workstation
Vendors
1 19 (76.00%) Microsoft
2 17 (68.00%) Oracle
2 17 (68.00%) VMware
3 3 (12.00%) Cisco
3 3 (12.00%) Citrix
3 3 (12.00%) ServiceNow
3 3 (12.00%) Symantec